User manual for "Astus ELD"

Below you will find the vendor provided user manual for the ELD product "Astus ELD".

For contact information and additional devices produced by the same vendor see their page Astus/ETL Electronique.

Astus ELD  Hours of Service
March 2018/ V1.0.1804-1805

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Change Log
This section includes the following pages with the modified section details:

Page

Modified Section

Page 12

Updated 2.1.3 Customizing the Carrier Information

Page 18

Updated 2.1.4 Driving Rules>Available US Exceptions Options

Page 29

Updated 3.2 Changing the Drivers Duty Status

Page 34

Updated 3.5 Data Transfer>Select Vehicle

Page 57

Updated 5.2.12 Edit a Log>Modify Log Event Using Grid View Editing

Page 61

Updated 5.2.12 Edit a Log>Auto Events

Page 75

Updated 5.4.4 Starting Your DVIR

Page 93 & 95

Updated 7.5.3 Manage Vehicles / Trailers  Add

Copyright
 ETL ELECTRONIQUE LTD 2018. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means or stored in
any retrieval system of any nature without prior written permission except as expressly permitted by
any written contract signed by ETL Electronique Ltd with the recipient.

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2

The contents of this documentation are the confidential information of ETL Electronique Ltd and are
subject to the provisions of ETL Electronique Ltd standard Customer Agreement or Non-disclosure
Agreement (as relevant) or any similar agreement signed by ETL Electronique Ltd and entered into with
the recipient. The contents of this documentation (or any part or it) must not be used or disclosed to
any third party by the recipient except as expressly permitted by the relevant agreement. If you (or your
company) have not signed an agreement with ETL Electronique Ltd you must not use this
documentation, must treat it as strictly confidential and must promptly return it to ETL Electronique Ltd.

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Contents
Change Log .............................................................................................................................................. 2
Copyright ................................................................................................................................................ 2
1 Main Screen ......................................................................................................................................... 6
1.1 Using the HOS Action Bar ............................................................................................................... 6
2 Customizing the HOS App Preferences .................................................................................................. 8
2.1 Hours of Service Settings................................................................................................................ 8
2.1.1 Set Hours of Service Preferences ............................................................................................. 8
2.1.2 Capturing the Drivers Signature.............................................................................................. 9
2.1.3 Customizing the Carrier Information ..................................................................................... 11
2.1.4 Driving Rules ......................................................................................................................... 11
2.2 Vehicle Data Settings ................................................................................................................... 23
2.3 Device Preferences ...................................................................................................................... 24
3 Familiarizing the Hours of Service Main Screen Tiles ........................................................................... 27
3.1 Time Remaining Tile..................................................................................................................... 27
3.2 Changing the Drivers Duty Status ................................................................................................ 28
3.3 Recap........................................................................................................................................... 30
3.4 Start Break ................................................................................................................................... 31
3.5 Data Transfer ............................................................................................................................... 32
3.6 Options ........................................................................................................................................ 38
3.7 Logs ............................................................................................................................................. 38
3.8 DVIR ............................................................................................................................................ 39
3.9 Shift/Cycle ................................................................................................................................... 40
4 Check Driver Availability ..................................................................................................................... 41
5 Driver Logs ......................................................................................................................................... 42
5.1 Using the Driver Logs Bulk/ Multiple Selection Functions ............................................................. 43
5.2 The Driver Logs Accordion Header Features ................................................................................. 43
5.2.1 Daily Drivers Log Entry Check-box (Uncertified Log).............................................................. 43
5.2.2 Daily Drivers Log Entry Check-box (Already Certified) ........................................................... 43

5.2.5 Daily Drivers Log Grid ............................................................................................................ 45
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5.2.4 Recap .................................................................................................................................... 44

3

5.2.3 Daily Drivers Title Log (Recertify Log).................................................................................... 44

5.2.6 Edit Daily Drivers Log Form.................................................................................................... 46
5.2.7 Shipment Details ................................................................................................................... 47
5.2.8 Miles Driven by State ............................................................................................................ 48
5.2.9 DVIR ...................................................................................................................................... 49
5.2.10 Certify a Log ........................................................................................................................ 49
5.2.11 Email a Log .......................................................................................................................... 51
5.2.12 Edit a Log ............................................................................................................................ 53
5.3 Malfunction and Data Diagnostic Events ...................................................................................... 64
5.4 DVIR ............................................................................................................................................ 72
5.4.1 DVIR Feature  Main Navigation Menu.................................................................................. 72
5.4.2 DVIR Feature  Hours of Service Main Screen ........................................................................ 72
5.4.3 Selecting Your DVIR Type ...................................................................................................... 74
5.4.4 Starting Your DVIR ................................................................................................................. 75
5.4.5 Completing the First DVIR Area ............................................................................................. 75
5.4.6 Capturing an Image of a DVIR Item ........................................................................................ 76
5.4.7 Add a Comment or Remark to a DVIR Item ............................................................................ 76
5.4.8 Finishing / Certifying Your DVIR ............................................................................................. 77
5.4.9 Submit or Certify the DVIR .................................................................................................... 80
5.4.10 Deleting a DVIR ................................................................................................................... 81
5.4.11 Emailing a DVIR ................................................................................................................... 81
5.5 DVIR History ................................................................................................................................ 82
5.5.1 Viewing DVIR History by Vehicle ............................................................................................ 82
6 Roadside Inspection............................................................................................................................ 83
6.1 Roadside Inspection  Main Navigation Menu.............................................................................. 83
6.2 Roadside Inspection  HOS Main Menu ........................................................................................ 84
6.3 Inspection Screen  Start Review ................................................................................................. 84
6.4 Roadside Inspection Screen  Data Transfer ................................................................................. 85
7 Switch Equipment............................................................................................................................... 87
7.1 Switch Equipment  Main Navigation Menu................................................................................. 87
7.2 Options Menu .............................................................................................................................. 88

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7.4 Switching Equipment ................................................................................................................... 89

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7.3 Switch Equipment  DVIR Screen ................................................................................................. 88

7.5 Managing Vehicles / Trailers ........................................................................................................ 90
7.5.1 Manage Vehicles / Trailers  Delete ...................................................................................... 91
7.5.2 Manage Vehicles / Trailers - Edit ........................................................................................... 92
7.5.3 Manage Vehicles / Trailers  Add .......................................................................................... 92
8 Documents ......................................................................................................................................... 97
8.1 Documents  Main Navigation Menu ........................................................................................... 97
8.2 Documents  Options Menu ........................................................................................................ 98
8.3 Adding Documents....................................................................................................................... 99
8.4 Editing / Deleting a Document ................................................................................................... 100
9 Add Fuel Receipts ............................................................................................................................. 101
9.1 Main Navigation Menu .............................................................................................................. 101
9.2 Fuel Receipts Screen .................................................................................................................. 102
9.3 Adding Fuel Receipts .................................................................................................................. 102
9.4 Editing or Deleting a Fuel Receipts ............................................................................................. 104
10 Co-Drivers....................................................................................................................................... 105
10.1 Logon Co-Driver ....................................................................................................................... 105
10.2 Switch Driver ........................................................................................................................... 110
11 Shipping Documents ....................................................................................................................... 111
12 Add Remark .................................................................................................................................... 112
13 Exempt Driver ................................................................................................................................. 113
14 Logout ............................................................................................................................................ 114
15 Unidentified Driving Events ............................................................................................................ 115
16 Warning Features ........................................................................................................................... 116

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17 List of Login Errors .......................................................................................................................... 118

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1 Main Screen
The Hours of Service main screen is where you log your duty status events and which, in turn,
determines your compliance with FMCSA Hours of Service Regulations. This screen also serves as your
gateway to the rest of the apps features.
The main screen also provides essential
information about the apps user:





Driver Name: Displays the name of
the driver who is logged in and
whose logs are displayed
Vehicle Name: Displays the drivers
vehicle name
Trailer Name: Displays the drivers

Note: Can tap Vehicle and Trailer name to
display Switch Vehicle Dialog.

1.1 Using the HOS Action Bar

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The HOS Action Bar is the starting point for navigating to the different pages within the app and is
always present in the apps topmost portion:

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The action bar features the following navigational controls of the app:

Action Tool Name

Action Tool Icon

Description

Main navigation hamburger

Tap to open the main navigation menu of the
application

Refresh Button

Tap to manually refresh the data in the app page.
Hidden under
present.

Logout Button

submenu icon once all icons are

Tap to log out of the app, this will also set your
status to Off Duty. Hidden under
once all icons are present.

submenu icon

Malfunction Button

Tap to see uncleared Malfunctions

Data Diagnostics Button

Tap to see uncleared Data Diagnostics. Turns into an
accent color (based on the apps theme) if there are
new events and turns white when already viewed.

VBUS Connectivity

Indicates that the device is connected to a VBUS
device and turns to
when disconnected. Hence,
connection interruptions may occur which will turn
into flashing icon

while in a reconnecting state.

Pending Edit Request Button

Tap to display the pending edit request dialog, edit
request is from Motor Carrier Edit Suggestions,
correction of errors with Team Drivers, and Events
logged under Unidentified Driver Profile.

Connect Button

Tap to display a dialog to Connect to Vehicles VBUS
Device. It has the same capabilities as the VBUS icon

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.

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2 Customizing the HOS App Preferences
The apps settings and preferences can be customized in the Hours of Service Preferences
screen.
To navigate to this part of the app, select the
icon or swipe the screen to the right to
display the main navigation menu, select the Settings option and then select the Hours
of Service option, this will display the Settings screen.

2.1 Hours of Service Settings
2.1.1 Set Hours of Service Preferences
This is where the basic driver, vehicle, carrier and shipping data is entered and stored
within the app. The identification data stored here is then used by the app, web portal
and in the drivers daily log report.

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After logging in to the app for the first time
When the app is used for the first time, the driver is taken directly to the Main
Dashboard after which a Select Equipment dialog box will be displayed requiring the
driver to select a vehicle and trailer (if needed).

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If you are logging in to the device you have logged in to before, the driver can login and
logout successfully to the app when an internet connection is not available.

2.1.2 Capturing the Drivers Signature
The application can capture the signature of the driver which is then used for digitally
certifying a log. To create the driver signature, select the main navigation hamburger
,
select the Settings option and then select Hours of Service:

The Driver Information section of the screen
will be displayed along with any signature that
has been created for the driver. Tap on the

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icon to create or change the signature.

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Create or update your signature in the app
by using your finger to create your signature.

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Tap the Done button to save your signature.
You can also select the Clear button to clear
the captured signature and start again.

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2.1.3 Customizing the Carrier Information
The carrier information can also be set from within the Hours of Service section (main
navigation hamburger > Settings > Hours of Service) You can scroll the screen down to
the Carrier Information section:

Enter details for the following:
1. Carrier Name
2. Carrier DOT Number
3. Main Office Address
4. Phone Number
5. Home Terminal Details of the driver

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2.1.4 Driving Rules
This is where you change the HOS rules or the Federal Motor Carrier Safety
Administrations (FMCSA) regulations that govern the hours that a commercial vehicle
driver can legally accumulate driving or being on duty for a motor carrier in a working day
and week. This is also where you apply the HOS rules exceptions.

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Note: The driver is allowed to select a specific Carrier Information if Allow driver ability to change
carrier in portal->settings->account setting under Portal Controls and Allow Carrier Change in Drivers
Management page are enabled.

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The driving rules can also be set from within the Hours of Service section (main
navigation hamburger > Settings > Hours of Service). You can scroll the screen down to
the Driving Rules section:

Select the appropriate HOS rules that you would like the app to use from the drop-down list.
You can customize the region, cycle, cargo, exceptions and time zone rules

Region
This is where you can set the region. The options are USA and Canada. The cycle and
exceptions displayed are dependent on which region has been set by the driver.
Note: If the region selected is Canada, then the condition Canada Off-Duty Deferral is enabled. This
means that you are allowed to get an extra two hours of driving and on duty in a 24-hour period (day 1)
and take the required extra two hours off on the following day (day 2). The Deferral status is shown on the
Drivers Daily Logs

Cycle

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This is where you can set the consecutive multi-day duty period which the driver will
follow. Choosing a cycle will take into effect the corresponding legal limitations on the
hours that can be used by the driver in a 7 day or 8 day working cycle.

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Available Cycle Rules Options
Interstate - Federal Rules

Cycle

Shift Limit Drive Limit Until Break Break Left

US60hr7days

7 days

14 hours

11 hours

8 hours

30 minutes

US70hr8days

8 days

14 hours

11 hours

8 hours

30 minutes

Alaska70hr7days

7 days

20 hours

15 hours

8 hours

30 minutes

Alaska80hr8days

8 days

20 hours

15 hours

8 hours

30 minutes

California80hr8days

8 days

16 hours

12 hours

N/A

N/A

Intrastate Cycle Rules
Shift Limit

Drive Limit

Break Limit

Alabama60hr7days

7 days

15 hours

10 hours

N/A

Alabama 70hr8days

8 days

15 hours

10 hours

N/A

Florida 70hr7days

7 days

16 hours

12 hours

N/A

Florida 80hr8days

8 days

16 hours

12 hours

N/A

Illinois 60hr7days

7 days

14 hours

11 hours

N/A

Illinois 70hr8days

8 days

14 hours

11 hours

N/A

Maryland 70hr7days

7 days

16 hours

12 hours

N/A

Maryland 80hr8days

8 days

16 hours

12 hours

N/A

Massachusetts 60hr7days

8 days

14 hours

11 hours

N/A

Massachusetts 70hr8days

8 days

14 hours

11 hours

N/A

Michigan 60hr7days

7 days

14 hours

11 hours

30 minutes

Michigan 70hr8days

7 days

14 hours

11 hours

30 minutes

New Hampshire 60hr7days

7 days

14 hours

11 hours

N/A

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Cycle

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New Hampshire 70hr8days

8 days

14 hours

11 hours

N/A

New York 60hr7days

7 days

14 hours

11 hours

N/A

New York 70hr8days

8 days

14 hours

11 hours

N/A

North Carolina 70hr7days

7 days

16 hours

12 hours

N/A

North Carolina 80hr8days

8 days

16 hours

12 hours

N/A

Pennsylvania 60hr7days

7 days

14 hours

11 hours

N/A

Pennsylvania 70hr8days

8 days

14 hours

11 hours

N/A

South Carolina 70hr7days

7 days

16 hours

12 hours

N/A

South Carolina 80hr8days

8 days

16 hours

12 hours

N/A

Tennessee 60hr7days

7 days

14 hours

11 hours

N/A

Tennessee 70hr8days

8 days

14 hours

11 hours

N/A

Texas 70hr7days

7 days

15 hours

12 hours

N/A

Wisconsin 70hr7days

70 days

16 hours

12 hours

30 minutes

Wisconsin 80hr8days

80 days

16 hours

12 hours

30 minutes

Vermont 60hr8days

7 days

14 hours

11 hours

N/A

Vermont 70hrs8days

8 days

14 hours

11 hours

N/A

Virginia 70hr7days

7 days

16 hours

12 hours

N/A

Virginia 80hr8days

8 days

16 hours

12 hours

N/A

Cycle

Shift Limit

Drive Limit

Break Limit

Canada 70hr7days South

7 days

16 hours

13 hours

30 minutes

Canada 120hr14days South

7 days

16 hours

13 hours

30 minutes

Canada 80hr7days North

7 days

20 hours

15 hours

30 minutes

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Canada Cycle Rules

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Canada 120hr14days North

7 days

Alberta Province

20 hours

15 hours

30 minutes

15 hours

13 hours

30 minutes

Any of the above cycle rules are depending on the region selected and can
be applied given the appropriate rule from the region drop down list

 Intrastate to Interstate driving rules

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If the driver is operating in intrastate mode and is crossing over a state line then the app
automatically switches to federal rules. A dialog will display confirming that the driving
rules have changed right after crossing boundaries.

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Example:
SouthCarolina80hr8days to US70hr8days
or
SouthCarolina70hr7days to US60hr7days

 Interstate to Intrastate driving rules
The driver must also follow the Federal HOS regulations for a short period of time while
operating in interstate commerce. If the driver were using the 60-hour/7-day schedule,
he must follow the Federal HOS regulations for the next 7 days having done operating in
interstate commerce. If you were using the 70-hour/8-day schedule, you must follow the
Federal hours-of-service regulations for the next 8 days after you finish operating in
interstate commerce.

Note:
To perform intrastate check, enable the option
available in the Settings > HOS Preferences
(however this check is optional). The user has the
ability to whether or not perform to the checking.

Also, it is important for the driver to monitor the cycle used for the past 7 or 8 days.
Cargo

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This will set the applicable Hours of Service rules for property carrying or passenger
carrying commercial vehicles.

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Available Cargo Rules Options
 Property  the 11 and 14 hours rule will apply
 Passenger  the 10 and 15 hours rule will apply

Either of the above cargo rules can be applied by
selecting the appropriate rule from the drop down
list

Exceptions
The options that appear when tapping the Exceptions button will allow the driver to avail
of exceptions from the Hours of Service rules for as long as certain conditions are met as
stipulated the Hours of Service section of the Code of Federal Regulations (49 CFR Part
395.1-Hours of Service of Drivers-Scope of rules in this part) and other pertinent FMCSA
regulations.
Available US Exceptions Options

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2 Hour Driving Extension for Adverse Driving Conditions
Relief from all driving rules for Emergency Conditions
Oilfield Operations with 24-hour restart
30 Minute Break Exemption for Short-Haul Drivers
30 Minute OnDuty break for Asphalt drivers
No Logs for Short-haul Drivers operating within 100 air miles or Non-CDL-Drivers
operating within 150 air miles
24 Hour Restart for Construction, Groundwater well-drilling
16 Hour Driving Window

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Note: 16 Hour Driving Window exception can only be used once for the last 7 days or in every
70hr cycle, if the driver attempted to enable the exception an error dialog will display stating the
following:

However, it is possible for the driver to add another 16 Hour Driving Window exception when a
cycle reset has occurred. Nevertheless, the driver will need to wait for the current cycle to end to
be able to add the exception again.

 Utility Service Vehicle
 30 Minute Break Exemption for Specialized Carriers & Rigging Association
(SC&RA)
 Agricultural Operations
 Transport of Commercial Bees, Livestock
 Hi-rail 2-hour travel exclusion - 395.1(w)
 Driver salesperson - 395.1(c)
 Relief from Driving rules for State of Emergency - 390.23

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Select the appropriate exception from the list; you must then enter a reason for applying the
exception in the Enter reason for exception(s) field. Once complete, select the OK option to apply the
selected exception
Note: Exceptions are different depending on the Region selected.

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Available Canada Exceptions Options






2 Hour Driving Extension Special Permit
Oil Well Service permit
CanEmergencyConditions
2 Hour Driving Extension for Adverse Driving Conditions
No Logs for drivers operating within 160km of home terminal

Available Alberta Province Exceptions Options

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 CanEmergencyConditions
 2 Hour Driving Extension for Adverse Driving Conditions

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Time Zone
Select the drivers Home Terminal time
zone. Time zones available are:
Hawaii
America/Anchorage
Pacific Time (PST8PDT)
Mountain Time (MST7MDT)
Saskatchewan
Central Time (CST6CDT)
Eastern Time (EST5EDT)
Atlantic
Canada/Newfoundland
Asia/Manila

PDF Report Email Recipients
You can set the default recipients of your Driver Daily Log PDF report in the part of the
Settings Menu.

Enter the email address or addresses
that will become a recipient or
recipients of the Hours of Service apps
Daily Driver Log PDF report.

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The email addresses must be
separated by a comma (,)

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Lock Screen Style
The user has the ability to control the lock screen display. There are two (2) types
available: new 'Remaining to violation' lock screen or the old '4 clocks' lock screen.

Use Grid View Editing

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The user has the ability to use grid view editing. Once enabled, user can also set the edit
increment time. (See Section 5.2.11 Editing a Log) Grid View Editing feature is in Android
app only.

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Display Street Address
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Display Street address option will allow drivers to select where to get the location if it is
the actual location or the nearest City with 5,000 population when in AOBRD mode. The
option will only display for drivers that have permission which is set by the personnel in
the portal->Account Settings->Carrier Information tab->Display Street Address for
AOBRD mode.

Email Sender

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Email Sender option allows the driver to specify email sender when drivers need to send
certified log PDF and DVIR report PDF. There are (2) two email sender options: via App or
Server.

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2.2 Vehicle Data Settings
AOBRD Speed Threshold
For vehicle in AOBRD mode, speed threshold setting is dependent on what is set on the
portal->account settings->AOBRD Speed Threshold. The default value is 100 Mph/Kph.
(For example: When the set AOBRD Speed Threshold is 100 Mph/Kph, lock screen will
be shown and the app will be in driving state once the vehicle speed threshold reached
to 100 mi/hour)

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Also, drivers have the ability to set
speed threshold on the app->Vehicle
Data Settings->AOBRD Speed
Threshold only if the driver is allowed.
To allow a specific driver, enable the
option which can be seen in portal>Drivers Management Page->Set
AOBRD Speed Threshold option.

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2.3 Device Preferences
Unit of Distance
Setting the default unit of measures

Disable Notification Sound
The application has a Mute button to silence all sounds that could come from the
application. Also, the ELD rules state that all application sounds should be muted during
Sleeper status. However, the mobile device should not be muted so that sound will be
available for phone calls.

Note: When the current status is Sleeper Berth, it automatically mutes the application sound.

Color Theme

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Displays option for selecting Color Theme

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Night Theme

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By default, the application automatically changes to a night theme based on the sunset
time calculated from the device's location. If location is not available, the local time of
the device is used.

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Language Support
The application supports language translation for French-Canadian (Francais (Canada))
and Spanish (Espaol (Estados Unidos)).

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To enable the translation, go to the Android Device Settings > Language and Input > Language. Select
between the supported language and the translation will take effect immediately.

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3 Familiarizing the Hours of Service Main Screen Tiles
3.1 Time Remaining Tile

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When the time remaining tile displays a grey color, it indicates that the driver is Off
Duty, Sleeper or Waiting at Well Site; when the tile displays a green color, it indicates
that the drivers status is Driving or On Duty; when the tile displays an amber color, it
indicates that the drivers status is Driving or On Duty and has less than 3 hours left;
when the tile displays a red color, it indicates that the drivers status is Driving or On
Duty and has less than 1 hour left or has already ran out of time.

Tap the time remaining panel to view the Time Remaining Clocks
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The time remaining clocks are color coded to match the time remaining panel.

3.2 Changing the Drivers Duty Status
To change the duty status of the driver, tap the Duty Status button and select the
appropriate driver duty status.
Available Duty Status Options

Duty Status

Duty Status Icon

Duty Status

Off Duty

On Duty

Sleeper Berth

Waiting at Site

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Driving

Page

Duty Status Icon

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If Personal Use is enabled, the status will be set to Off Duty automatically and will disable the
other checkboxes. Selection of this option will be recorded within the events history.



If Personal Use is enabled, events except Off Duty will not be displayed in the grid but is
displayed in the event history list. Off duty will always be the display in the grid and when the
driver makes an automatic event, lock screen will also be shown.



If Yard Moves is enabled, the status will be set to On Duty automatically and will disable the
other checkboxes. Selection of this option will be recorded within the events history.



If Yard Moves is enabled, events except On Duty will not be displayed in the grid but is displayed
in the event history list. On Duty will always be the display in the grid and when the driver makes
an automatic event, lock screen will also be shown.

Note:
 Attempt to create or edit an event such as Off Duty, On Duty, Sleeper Berth in the middle of an
automatically Driving event is not allowed, instead an error dialog is displayed stating "Error:
shortening of prior driving event is not allowed. Select a time before or after the driving event.".

When the app is able to obtain a valid GPS fix, the Location field will be automatically
populated with the current location information of the user. If there is no GPS fix, the
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Tapping the duty status button will show the Change Status pop up dialog. You can adjust the duration
of the duty status event by tapping the Previous 15 minutes Time Interval button to increase the time
duration and the Next 15 minutes Time Interval button to decrease the time duration. However, these
buttons are disabled prevent time from going before or after the current day. (eg. 12:00AM 
11:59PM).

Location field will remain blank, in this instance; you must manually input the relevant
details.
Once all relevant details have been entered and the correct duty status selected, tap the
OK button to save the new duty status event. You can also select the Cancel button to
cancel adding the selected duty status.
Changing the status to On Duty or Driving also enables the options for Personal Use and
Off Road. Personal Use is mentioned in the FMCSAs Supplemental Proposal, which was
published on March 28, 2014, that mandates ELDs for most drivers of CMVs that currently
log. The proposal says that ELDs may be set up to allow drivers to put themselves in a
special driving category called personal use. When a driver selects this option, the ELD
will record the time as off duty until the driver de-selects the option. Off Road, on the
other hand, means that the vehicle is running on rough terrain. Lastly, Yard Moves, has
been established under a mandate which allows a driver or another personnel to perform
duties like moving trucks around the home yard by establishing a single set of thresholds
for all ELDs in an On Duty, not Driving status without triggering the device by reaching the
thresholds.

3.3 Recap

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Tap the Recap button to bring up the
recap information for the specified duty
day and corresponding cycle data.

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3.4 Start Break
The Start Break button will be disabled when the duty status is Off Duty, Sleeper Berth
or Waiting at Well Site.
The Start Break button will be enabled when the duty status is On Duty or Driving. Once
you tap the Start Break button, a pop-up dialog will be displayed asking you to confirm
that you wish to start your break.
 If the Start Break button is pressed, then:
o
o
o

It sets the status to OffDuty
The Start Break button turns to End Break
The Time remaining button turns to On Break and the second line
shows time remaining 00:00

 If the End Break button is pressed, then:
o

It sets the status to On Duty (if the vehicle is not moving) or
Driving (if the vehicle is moving)

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Note: An audible alert activated when 30-minute break is over.

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3.5 Data Transfer
Selecting the Data Transfer button from the Options Screen will display the list of
supported data transfer options.
The ELD provides a standardized single-step compilation for the drivers ELD records and
initiation of the data transfer to authorized safety officials when requested during a
roadside inspection.

Tap the Data Transfer button to transfer data of the compilation of the drivers ELD
records. Once tapped, a selection of the supported data transfer options by the ELD will
prompt to the user. For iOS app, the available data transfer services are thru Bluetooth,
Email and Web Services only.

Android app Data Transfer options

iOS app Data Transfer options



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Select Vehicle - this option enables the ELD to produce a data file or a series of
data files of ELD records for a subset of its vehicles used by the driver.
Tap the Select Vehicle menu to show the list of vehicles used by the driver.
32

The All Vehicles option will only display on the list when the driver has already driven
multiple vehicles for the day.

For Android app, list of vehicle/s are displayed in
drop down list which allows to select a specific
vehicle or All Vehicles in Data Transfer.

For iOS app, list of vehicle/s are displayed in
checkboxes. The app allows to select specific
vehicle(s) to be included in ELD output file. The list
of vehicles displayed are the vehicles that the driver
used within the current cycle.
Select or deselect vehicle or vehicles by tapping the
checkbox button. Tap OK button to save selection.

 Transfer via Bluetooth Tethering - this option enables the user to transfer files
through Bluetooth tethering. The ELD prompts for an output file comment which
the driver may enter (optional). After the input, if Bluetooth is not yet turned on,
a prompt will appear asking you to turn it on.

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You will then be asked to pick the device to which the ELD output file will be
transmitted via Bluetooth tethering.

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After the data transfer process is successful, a toast message will then display at
the bottom stating that the ELD Output File Transferred.

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 Transfer via USB (Android Only) - this option enables the user to transfer files
through USB (external devices).

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After selecting a data transfer option, the ELD prompts for an output file comment
which the driver may enter (optional). The ELD accommodates the entry of an
output file comment up to 60 characters long.

Prior to saving the drivers ELD file to an external storage/device, the ELD must
read a verification text file from the USB device provided by the Authorized
Safety Officials. This can be done by selecting the path where the verification file
is located on the Safety Officials USB device.

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If the verification process is
successful, a Verification
Successful dialog will display.

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Once OK button is tapped, then
the driver can now select on
where to save the ELD file.

Upon confirmation, the ELD generates the compliant output file and performs the
data transfer. A toast message will display at the bottom stating that the ELD
Output File Transferred.
Note: You cannot transfer a file via USB when the verification file on the device is not the same
as the verification file on the inspectors USB drive. If this issue occurs a toast message will
display stating Invalid verification file.

 Transfer via Email - this option enables the user to transfer files through email.
The ELD output file transferred is encrypted using AES-256 in FIPS Publication
197. Before sending, the ELD prompts for an output file comment which the
driver may enter (optional).

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After the data transfer process is successful, a toast message will then display at
the bottom stating that ELD Output File Transferred.

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Note: Data transfer via email is sent to [email protected].

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 Transfer via Web Service - this option enables the user to submit ELD output
files, and verify that the ELDs certificate, ELD Identifier, and Registration ID are
still valid.

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After the data transfer process is successful, a toast message will then display at
the bottom stating that ELD Output File Transferred. When the selected vehicle
has an invalid information then a dialog will display with an error message Data
Transfer Error: Invalid ELD Registration Information.

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3.6 Options
Selecting the Options button from the HOS Main Screen will display the Options
module:

The functions within the Options module will be covered in more detail throughout this document.

3.7 Logs
Selecting the Logs button from the HOS Main Screen will display the current days log
and provide the ability to navigate backwards to view the previous seven logs:

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Scroll the screen to view all of
the information, or, tap the log
grid to view the log events.

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The Pending Request dialog also appears
upon certifying a log only if driver has
pending requests. Driver must accept or
reject the pending request(s) first before
certifying the days log.
A toast message will be displayed at the
bottom of app stating: "Must Accept or
Reject Pending Requests.

Note: The events from the 'Unidentified' driver does not require acceptance.

3.8 DVIR
Selecting the DVIR button from the HOS Main Screen will display the Select DVIR screen:



DVIR can be created to suit the
vehicle types, all DVIRs will be
displayed on this screen.
DVIR History can be viewed by
tapping the DVIR History button in
the DVIR screen.

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Note:
 When switching the vehicles, the equipments will be displayed along with their associated
forms. Changing the forms used will pop up a message dialog stating Are you sure you want to
use a different form? with a Cancel or Ok button.
 Highlighted text only displays when conducting an inspection for the first time and that no DVIR
forms are associated to the current equipment used.

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3.9 Shift/Cycle

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Selecting the Shift/Cycle button from the HOS Main Screen will display the total work
hours of the drivers current work shift and the total working hours that the driver can
legally accumulate over a certain cycle or a consecutive multi-day period:

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4 Check Driver Availability

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From the Hours of Service Main Screen, tap the Options button and then tap the Gain
Time button, this will then display a date & time of when the driver will gain his/her
maximum hours.

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5 Driver Logs
The Driver Logs allows you to view and update the electronic recording of your duty
status events in the HOS apps online driver logs. This is where you also store shipment
data, send the certified logs to its intended recipients and manage other driving duty
information.

Scroll the screen to view all of the information, or, tap the log grid to view the log
events. The daily log for the current day will be in expanded view by default. The daily
driver logs for the previous days will be in collapsed view.
To expand or collapse a daily log, tap the Collapsible Menu Header.

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Cycles and the Start Hour time used are also shown in the Log, it is found on the upper
right corner just above the Grid Chart.

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5.1 Using the Driver Logs Bulk/ Multiple Selection Functions
The first part of the Driver Logs user interface feature controls and information for the
bulk/multiple selection features. These controls will allow you to perform features for
multiple selected driver logs.

Function icon

Function

Description

Selection Button

Tap the button to select all certified logs

Selected Logs Counter

This shows the number of selected
certified driver logs

Reset Button

This clears/deselects all of the selected
driver logs

5.2 The Driver Logs Accordion Header Features
To expand or collapse a daily log, tap the Driver Logs Accordion/Collapsible Menu
Header:

Note: Driver Logs title shows the full-time range when the Start Hour time is not zero. You can change
the time by going to Settings > HOS Preferences

5.2.1 Daily Drivers Log Entry Check-box (Uncertified Log)
Tap the check-box to certify the selected daily log:

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5.2.2 Daily Drivers Log Entry Check-box (Already Certified)
Tap the check-box to uncertify the selected daily log:

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5.2.3 Daily Drivers Title Log (Recertify Log)

When a certified log has been edited in the portal, it prompts the driver to either accept
or reject the proposed changes through the Edit Suggestions dialog. Once the driver
accepts an edit request, it will display a note on the daily drivers title log stating
Recertify, which indicates the log needs to be certified again in order to include the
records changes.
5.2.4 Recap
Tap the Recap button to bring up the recap information and corresponding cycle data
for the specified duty day

Tapping the Recap button will display a complete recap for the end of the workday including:

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On Duty & Driving Hours, - Total hours on duty last 7 days (including current day), - Total
hours available tomorrow, - Total hours On Duty last 8 days (including current day)

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5.2.5 Daily Drivers Log Grid

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45

Tap the drivers log grid to view the log events and edit the log. Scroll up/down the screen to view the Daily
Drivers Form; this is where you can view the other required information that must appear in the drivers
daily log. In addition, not all of the events statuses are displayed on the grid chart. Personal Use and Yard
Moves are also displayed on the grid chart as an Amber color line to be visually different with the other
event statuses, a dashed line represents the Personal Use event and a dotted line represents the Yard Moves
event. The legends for Personal Use and Yard Moves event will only display when the said events occurred.

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5.2.6 Edit Daily Drivers Log Form

Tap the Edit button to open the Driver Log Form, from here; you can update
the other required information that must appear in the drivers daily log
(as listed below).

The following information can be viewed / amended within the Daily Drivers Log Grid:
Driver Information
a) Driver Name  displays the name of the driver
b) Vehicle Information

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 Vehicle Name  displays the name of the current Vehicle of the driver.
 Trailer Name  displays the name of the current Trailer of the driver.
 Switch Equipment  tap this button to launch the Switch Equipment dialog to
select another Vehicle or Trailer names.
 Carrier  a non-editable field which displays the Name of the Carrier.
 Carrier DOT Number  a non-editable field which displays the Carrier DOT
Number
c) Shipping Information

46

 Shipping docs  displays the bill of lading or manifest number entered by the
driver
 Shipper & Commodity  displays the shipper name and the type of commodity
which the shipment contains
5.2.7 Shipment Details

Tap the Shipments button to open the
Shipment Details Form; you can fill in
the shipment data that is
to be included in the drivers daily log.
Note: The data that can be included in
this form is listed on the next page

Data that can be included within the Shipment Details Form includes:
Shipments on Truck





Order Number  the order number of the specific shipment item
Weight  the weight of the shipments
From  the point of origin of the commercial motor vehicle
To  the destination of the commercial motor vehicle

Shipments Unloaded Today

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Order Number  the order number of the specific shipment item
Collected or Billed  the preferred payment method
Amount Collected  the amount collected for the shipment
Mailed Papers From  the name of the shipment company where the shipping
related documents are from

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5.2.8 Miles Driven by State

Tap the Miles button to open the Miles Driven Today by States dialog. This is where
you can fill in the shipment data that is required to be included in the drivers daily
log. Required data includes:

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Code
State
Loaded
Empty
Routed Number
Fuel Purchased Tickets Attached

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5.2.9 DVIR

This is where you can view a list of the DVIRs conducted during the selected working day.
Tap the

icon to open the pane for the email and view options.
Tap the Email button to send the completed DVIR.
Tap the View button to view the DVIR.
Tap the Remove button to remove the DVIR.



Email button will only be enabled if the DVIR Log is already certified.



Certified logs cannot be removed (unless uncertified).

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5.2.10 Certify a Log
Tap the Certify button to certify the selected daily log. If the current status is Driving, a
pop-up dialog will open and you will be asked to confirm changing the status to Off
Duty:

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Note:

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Tap the Certify Now button to
confirm you wish to go Off Duty.
Tap the Cancel button to cancel
changing the status.

Tap the Agree button to confirm
certifying a daily log.
Tap the Not Ready button to
cancel certifying a log.

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Tap the OK button to close the
confirmation pop up dialog.

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Tap the OK button if you wish to
email the certified log to a
selected recipient.
Select the Cancel button to close
the pop up dialog without
emailing the certified log.

If the driver did not certify all the
daily logs, the ELD will prompt
the driver regarding uncertified
logs upon logging in and logging
out to the app along with the
option to certify the relevant
days.

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5.2.11 Email a Log
When driver need to email a certified logs PDF to the back office, the driver can send
directly from the App used (e.g Gmail app for Android) or have the HOS Server send the
email instead of sending it directly from the mobile device.

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Email Log via Server
A Send Email dialog will display
when the driver taps Yes on the
prompt to send certified log.
Enter the email address for the
recipient. If the recipient is more
than one, separate email
addresses by comma. Tap Send
button to send the certified log
PDF.
Note: To send certified log PDF
via HOS Server, set the Email
Sender option to Server (default
to Server) in Settings screen>HOS
Preferences>Other.

Email Log via App
An app will open (e.g. Gmail app
will open for Android device)
with a new message that has a
PDF file attached when the driver
taps Yes on the prompt to send
certified log.
If driver has recipient email
populated in the
portal>settings>drivers
management page>PDF Report
or in the app>settings>PDF
Report Email, then recipient
email is also pre-populated in the
email draft.

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Note: To send certified log PDF
via App, set the Email Sender
option to App in Settings
screen>HOS Preferences>Other.

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5.2.12 Edit a Log
Only driver logs that have not yet been certified can be edited, you will have to uncertify
a driver log in order to update its contents, to do this, tap the Edit button to uncertify
the selected log and reopen it for editing:

Tap the Uncertify Now button to
confirm uncertifying the selected
log.
Tap the Cancel button to cancel
uncertifying the selected log.

Tap the OK button to close
the pop-up dialog.

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The Edit Log screen can update/correct the drivers or driving duty data entries logged
through the app. It can also view the history of an edited log.

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Tap the drivers log grid to start editing it:

You can navigate through the daily driver logs
by selecting either back or forward arrows
located above the grid

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Driver will be able to add a note to the
following events:
 Intermediate log
 Login/logout
 CMV Engine power up/shut
down
 Malfunctions and diagnostic
events

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Create Log Event

To add a new event to the
selected log, tap the Add button,
input the relevant details to
create the event, once complete,
tap the OK button to save the
event. Also, the current status of
the app is disabled to prevent
adding the same status
consecutively.
Note: Refer to 3.2 Changing the
Drivers Status for Personal Use.

Modify Log Event

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Tap the Edit button adjacent to
any of the existing log events,
make any required changes,
select a reason for the edit from
the drop-down list and then
tap the OK button to save the
changes.

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Regardless if the vehicle currently
used is in AOBRD or ELD mode,
driver can be able to edit the
Auto OnDuty ND event the same
with editing a manually created
events.

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For Auto Driving event, driver
can be able to edit a note or
reassign the event to a co-driver.
(See Section 10.1 Logon CoDriver-> Reassign Driving Time)

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Modify Log Event Using Grid View Editing

When Use GridView Editing is enabled in Settings->HOS Preferences, a grid view editing form will display
upon tapping Edit button to any of the existing log events or tapping the Insert Past Status button.
User can then make any required changes:
 Drag the sliders on the grid to set the Begin Time and End Time or by manually entering the time
using time picker field.
 Select Off Duty, Sleeper Berth, Driving or On Duty ND button
 Select a reason for the edit from the drop-down list.
 Fill other fields required fields.
 Then tap the Save button to save the changes.
Notes:

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All log events that have been manually created or amended, will be displayed with an asterisk
against it in the log events list depicting that it has been edited. Also scroll down to see check
boxes for Personal Use, Yard Moves and Off Road.
Upon editing a past event, the Note field should not be empty and must contain at least 4
characters when filled out.

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Pending Edit Requests
The Motor Carrier can request edits to the drivers logs. In the application allows the
driver to review the requested edits which requires the driver to take necessary action
whether the driver wants to accept or reject the requested edits.

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Tap the icon beside the refresh button to display the pending edit request dialog.

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The Pending Request dialog also appears upon certifying a log only if a driver has pending
requests. Driver must accept or reject the pending request(s) first before certifying the
days log.

A toast message will be
displayed at the bottom
of app stating, "Must
Accept or Reject Pending
Requests.

Note: The events from the 'Unidentified' driver does not require acceptance.

The Reject and Accept Event dialog shows the comparison of the Original status vs the
changes (requested edits). Also, accepting the edits requested requires the driver to fill in
the annotation field (Required) to successfully save the changes.

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If the driver rejects the
edit suggestions then the
original record remains.

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If the driver approves the edit
suggestions, the new status
will replace the old status and
the changes will be reflected in
the events history list.

Auto Events
The ELD automatically records the driving time when the vehicle is in motion by setting
duty status to driving for the driver unless, before the vehicle is in motion, the driver has
sets the duty status to off-duty and indicates personal use of CMV, in which case duty
status must remain off-duty until drivers indication of the driving condition ends;

Events such as Power On, Power
Off, Driving and OnDuty are
automatically created when
connecting to a device. Auto
events created were recorded
and displayed on the Events
history list indicated with a note
Automatic Transition.

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(These events are also displayed
in the Portal)

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Auto OnDuty ND event is automatically
created when:
 Tapping Yes for No Vehicle
Data Received dialog. (Dialog
will display after five minutes of
idle state from the time when
app has lost VBUS connection.)



Not responding to the ELD
prompt "Vehicle Stationary: Do
you want to go on-duty not
driving?" will automatically
change duty status to On Duty
ND after one (1) minute.

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Auto OnDuty ND event created is
recorded and displayed on the Events
history list indicated with a note
Automatic Transition.

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To view all the auto created events
(primary or secondary events)
when connecting to a device, tap
on the Show all events checkbox
to enable.
To hide all the secondary events,
tap back on the checkbox to
disable.

Note: The graph-grid overlay periods of drivers indications of authorized personal use of CMV and yard
moves using a different style line (such as the dashed or dotted line in amber color).





A Remark will be recorded with a note Authenticate to the events history list if Driver
will login to app.
A Remark will be recoded with a note Unauthenticate if driver will logout from app.
ELD Login will be recorded with a note ELD Connection to events history list when app
successfully connected to VBUS Device.

 ELD Logout will be recorded with a note ELD Disconnection to events history list when

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driver manually disconnect to VBUS Device by tapping the connect/disconnect icon
located at the App header.

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Crossing Boundaries
The border crossing calculation uses the VBUS GPS coordinates if they are available, and
the android coordinates if they are not. The following instances happens when the
driver crossed boundaries between Canada and US (vice versa):
a. If the GPS coordinates are changed to a different state or province, a remark
event will be recorded in the driver log.

b. If the current location is in Canada, the driving rules will automatically switched
to Canadian rules. Similarly, if the location is in the US, the driving rules
automatically switched to US rules.

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c. If there is a co-driver logged in, both the remark and the rules changes will be
occurring to be applied for him/her as well.

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5.3 Malfunction and Data Diagnostic Events
At each instance when an ELD malfunction or data diagnostic event is detected or cleared
by the ELD, the ELD records the event. The recorded malfunctions and data diagnostic
events are inconsistencies found while monitoring the app/ELD against FMCSA
compliance requirements. These instances are indicated in the application header and in
the Android notification toolbar with the letters M and D, respectively.

Note: The ELD Data Diagnostic indicator provides notification of active data diagnostics events applicable
to the active driver. The Data Diagnostics D icon will flash in amber color if there are new active Data
Diagnostics events that is not yet reviewed by the driver and will only turn back to white once the Data
Diagnostic dialog is closed after being reviewed by the driver. There will also be a notification in the
Android toolbar indicating a malfunction or a data diagnostic event.

The Malfunction and Data
Diagnostic events note can also
be edited on the edit log screen
Tap the Clear button to clear the
malfunction or data diagnostic
event detected

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To clear all Data Diagnostic
Events, tap the Clear All button.

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Malfunction Events

4.6.1.2

4.6.1.3

4.6.1.4

Event Name

Description

An ELD must set a power
compliance malfunction if the
power data diagnostics event
described in paragraph 4.6.1.1(a)
of this appendix indicates an
Power
P / Power MF
aggregated in-motion driving time
Malfunction
understatement of 30 minutes or
more on the ELD over a 24-hour
period across all driver profiles,
including the unidentified driver
profile.
An ELD must set an engine
synchronization
compliance
malfunction if connectivity to any
of the required data sources
Engine
specified in section 4.3.1 of this 87
E / Sync MF Synchronization
appendix is lost for more than 30
Malfunction
minutes during a 24-hour period
aggregated across all driver
profiles, including the unidentified
driver profile.
The ELD must periodically crosscheck its compliance with the
requirement specified in section
4.3.1.5 of this appendix with
Timing
respect to an accurate external
T / Timing MF
Malfunction
UTC source and must record a
timing compliance malfunction
when it can no longer meet the
underlying
compliance
requirement.
ELD records requiring location
Position
L / Pos MF
information must use the last valid
Malfunction
position measurement and include
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4.6.1.1

Event Code

Page

Requirement
No.

the latitude/longitude coordinates
and distance traveled, in miles,
since the last valid position
measurement.

S / Trans MF

Data Transfer
Malfunction

(a) An ELD must implement inservice monitoring functions to
verify that the data transfer
mechanism(s) described in section
4.9.1 of this appendix are
continuing to function properly.
An ELD must verify this
functionality at least once every 7
days. These monitoring functions
may be automatic or may involve
manual steps for a driver.
(c) After an ELD records a data
transfer data diagnostic event, the
ELD must increase the frequency

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4.6.1.7

R / DR MF

Page

4.6.1.5

An ELD must monitor elapsed time
during periods when the ELD fails
to acquire a valid position
measurement within 5 miles of the
CMVs movement. When such
elapsed time exceeds a cumulative
60 minutes over a 24-hour period,
the ELD must set and record a
positioning
compliance
malfunction.
An ELD must monitor its storage
capacity and integrity and must
detect
a
data
recording
compliance malfunction if it can no
Data Recording
longer record or retain required
Malfunction
events or retrieve recorded logs
that are not otherwise catalogued
remotely by the motor carrier.

4.6.1.8

O / Other MF

Other
Malfunction

of the monitoring function to
check at least once every 24-hour
period. If the ELD stays in the
unconfirmed data transfer mode
following the next three 90
consecutive monitoring checks,
the ELD must detect a data
transfer compliance malfunction.
In addition to the required
monitoring schemes described in
sections 4.6.1.1 4.6.1.7 of this
appendix, the ELD provider may
implement additional, technologyspecific malfunction and data
diagnostic detection schemes and
may use the ELDs malfunction
status
indicator
and
data
diagnostic
status
indicator
(described in sections 4.6.2.1 and
4.6.3.1) to communicate the ELDs
malfunction or non-compliant
state to the operator(s) of the ELD.

4.6.1.1

Event Code

1 / Pwd Diag

Event Name

Description

Power
Diagnostic

An ELD must monitor data it
receives from the engine ECM or
alternative sources as allowed in
sections 4.3.1.1-4.3.1.4 of this
appendix, its onboard sensors, and
data record history to identify
instances when it may not have
complied
with
the
power
requirements specified in section
4.3.1.1, in which case, the ELD
must record a power data
diagnostics
event
for
the
corresponding driver(s), or under

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Requirement
No.

67

Data Diagnostic Events

4.6.1.4 (d)

3 / Miss Diag

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2 / Sync Diag

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4.6.1.2

the unidentified driver profile if no
drivers were authenticated at the
time of detection.
An ELD required to establish a link
to the engine ECM as described in
section 4.2 must monitor its
connectivity to the engine ECM
and its ability to retrieve the
vehicle parameters described
Engine
under section 4.3.1 of this
Synchronization
appendix and must record an
Diagnostic
engine-synchronization
data
diagnostics event when it no
longer can acquire updated values
for the ELD parameters required
for records within 5 seconds of the
need.
If a new ELD event must be
recorded at an instance when the
ELD had failed to acquire a valid
position measurement within the
most recent elapsed 5 miles of
driving, but the ELD has not yet set
a
positioning
compliance
malfunction, the ELD must record
the character X in both the
latitude and longitude fields,
Missing Data
unless location is 88 entered
Elements
manually by the driver, in which
Diagnostic
case it must log the character M
instead. Under the circumstances
listed in this paragraph, if the ELD
event is due to a change in duty
status for the driver, the ELD must
prompt the driver to enter location
manually in accordance with
section 4.3.2.7 of this appendix. If
the driver does not enter the
location information and the

4.6.1.8

Data Transfer
Diagnostic

5 / Unid Diag

Unidentified
Driver
Diagnostic

6 / Other Diag

Other
Diagnostic

(c) An unidentified driving records
data diagnostic event can be
cleared by the ELD when driving
time logged under the unidentified
driver profile for the current 24hour period and the previous 7
consecutive days drops to 15
minutes or less.
In addition to the required
monitoring schemes described in
sections 4.6.1.1 4.6.1.7 of this
appendix, the ELD provider may
implement additional, technologyspecific malfunction and data
diagnostic detection schemes and
may use the ELDs malfunction
status
indicator
and
data

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4.6.1.6

4 / Trans Diag

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4.6.1.7

vehicle is in motion, the ELD must
record a missing required data
element data diagnostic event for
the driver.
(b) If the monitoring mechanism
fails to confirm proper in-service
operation of the data transfer
mechanism(s), an ELD must record
a data transfer data diagnostic
event and enter an unconfirmed
data transfer mode.
(b) If more than 30 minutes of
driving in a 24-hour period show
unidentified driver on the ELD, the
ELD must detect and record an
unidentified driving records data
diagnostic event and the data
diagnostic indicator must be
turned on for all drivers logged in
to that ELD for the current 24-hour
period and the following 7 days.

diagnostic
status
indicator
(described in sections 4.6.2.1 and
4.6.3.1) to communicate the ELDs
malfunction or non-compliant
state to the operator(s) of the ELD.

Actions for Malfunction & Data Diagnostic Events
Carrier responsibilities regarding malfunctions:
 Provide drivers with an instruction sheet describing the various ELD malfunction
events and recordkeeping procedures (395.22)
 Provide drivers with a supply of 8 days worth of blank paper driver records
(395.22)
 Repair, replacement, or service
o Motor carrier must correct the malfunction of the ELD within 8 days of
discovery of the condition or a driver's notification to the motor carrier,
whichever occurs first (395.34)

Record keeping responsibilities by the driver:

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 Malfunction events
o Note the ELD malfunction and provide carrier with written notice within
24hrs (395.34)
o Reconstruct driving events for the current 24hr period and previous 7
consecutive days using paper logs (unless they can be retrieved from the
ELD) (395.34)
o Continue to manually prepare driving logs until ELD is serviced and
brought back into compliance (395.34)
o During inspections which take place when a malfunction has occurred:
provide safety official with manually kept driver logs (395.34)
 Data diagnostic events
o Driver must follow the motor carrier's and ELD provider's
recommendations in resolving the data inconsistency (395.34)

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Clearing of malfunction and data diagnostic events:

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 ELD needs to capture when a malfunction or data diagnostic event has been
cleared by the driver (4.5.1.7)
 Unidentified driving records data diagnostic
o Events that drop to 15 minutes or less during the current 24hr period and
previous 7 days can be cleared automatically and there is no requirement
to record the automatic clear (4.6.1.6)

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5.4 DVIR
The DVIR feature provides a way for you to create online vehicle DVIR reports while in
the field. This helps to ensure that your vehicle confirms to the FMCSAs safety
regulations.
There are a number of ways to access this feature:
5.4.1 DVIR Feature  Main Navigation Menu
1. Slide the screen from left to
right to show the Main
Navigation Menu
Or
2. Tap the Main Navigation
Hamburger icon
to show the Main Navigation
Menu
Tap the DVIR option within the
Main Navigation Menu

5.4.2 DVIR Feature  Hours of Service Main Screen

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From the Hours of Service Main Screen, tap the DVIR button to display the DVIR screen.

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73




When driver manually/automatically change to Driving event without completing the Pre-trip
DVIR, it will create a 'Remark' event with a note Pre-trip DVIR not performed.
The Remark event will only be created once per shift.
The Remark event will be created after it detects or when a first Driving event on the shift cycle is
created.
Also, an alert is sent only once for each vehicle that begins to drive without having done a PreTrip DVIR.

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5.4.3 Selecting Your DVIR Type

Choose the appropriate DVIR
Type from the
following options.
Choose the appropriate
Inspector from the following
options.

You can select a DVIR Form from
the 6 default DVIR forms or you
can also select a Customized
DVIR Forms for Asset(s) also
from the list.

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a) Pre: A DVIR conducted
before driving the CMV.
b) Post: A DVIR conducted
after driving a CMV.
c) Ad Hoc: Any DVIR
conducted in any other
period that the ones
specified in points a & b.

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5.4.4 Starting Your DVIR
Tap the Inspect
button in each equipment to start the DVIR, you will be directed
to the DVIR screen.
Note: However, a dialog as shown below will display that will ask confirmation to switch you to On Duty
status to do DVIR if current duty status is in Off Duty or will take you out to Personal Use if current status
is Off Duty under Personal Use.

If current duty status is Off Duty

If current duty status is Off Duty under Personal Use

5.4.5 Completing the First DVIR Area

The first DVIR Area is selected by default. You can also tap its corresponding tab to
display the DVIR items under this area.

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You can select the status of each DVIR Item by tapping their respective tri-state
check boxes as listed below:

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Tap the unselected check box once or select the green
specify that the item has passed.
Tap the unselected check box twice or select the red
specify that the item has failed.

Thumbs Up icon to
Thumbs

Tap the unselected check box three times or select the NA
applicable for the current DVIR.

Down

icon

to

icon it the item is not

When failing a DVIR, an option for selecting a severity level will appear with its
corresponding color: High  Red
, Medium  Yellow , Low  Green .
Tap the Check All button to automatically select all the DVIR items.
5.4.6 Capturing an Image of a DVIR Item
If you wish to capture an image of a DVIR item, you can tap the Camera Button.
The Camera app will then appear, proceed to take a picture of the DVIR item.
After tapping the Capture Image Button, select the Save button to save the image and
add it to your item report. You can also discard the captured image by selecting the Cancel
button.
5.4.7 Add a Comment or Remark to a DVIR Item

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You may add comments or remarks against a DVIR item by tapping the
Comments button, enter the relevant comment or remark in the Enter Report field,
tap the Camera button to add more images if required and select the OK button to
finish adding your images and comments or remarks.

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Note: You can also tap the Voice Dictation button (speech to text) to use voice dictation instead of typing
your comments or remarks.
If you add an image and a comment or remark to the DVIR item, the camera button will have a
numbered icon over it depicting the number of images that have been attached; also, any comments
or remarks that have been added will be displayed and will replace the Comments button

5.4.8 Finishing / Certifying Your DVIR

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To finish / certify your
DVIR, select the Finish
tab, this will display the
information detailed on the
next page.

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Summary

 Start Time  the date and time the DVIR was started.
 Elapsed Time  the duration of the current DVIR.
 Items Inspected  this is a counter for the number of items already inspected.
Remaining Items

This will only be displayed if you have not yet updated all of the DVIR items, this will
show the item(s) that are still to be inspected.
Inspection Result

General Comments  this is where you can enter your general DVIR report comments.
One of the following options must be selected before the DVIR can be finished /
certified.

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 Defects Corrected
 Condition Satisfactory
 Condition Unsatisfactory

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Signature

Drivers can change their signature by tapping the Change Signature button.
Mechanics and other inspectors can create their signatures by tapping the Change
Signature button.
Selecting the Change Signature button will open the Create Your Signature Here
screen:

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Tap the Done button to save your signature or tap the
Clear button to discard the signature.

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5.4.9 Submit or Certify the DVIR

Tap the Finish DVIR button to finish / certify the current vehicle DVIR. Finally, after
reviewing all of the DVIR details tap the OK button to certify the DVIR. You can
also cancel certifying the DVIR by tapping the Cancel button.

After successfully certifying the DVIR, a remark event will be created in the Edit Logs
screen stating the completion of Pre/Post/Ad-Hoc DVIRs.

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Note: A remark Autogenerated: Pre-trip DVIR not performed. Displayed in edit log screen when DVIR
was not performed.

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5.4.10 Deleting a DVIR
Go to the Current DVIR section. This is where you can view a list of the DVIRs conducted
within the Vehicle DVIR screen:

 Tap the Email button to send the completed DVIR to an intended recipient.
 Tap the View button to view the DVIR details (once submitted, this cannot be
amended).
 Tap the Remove button to remove the DVIR (once submitted, this cannot be
removed).
5.4.11 Emailing a DVIR

Emailing a DVIR via Server

Emailing a DVIR via App

 If Email Sender is set to Server, a Send Email dialog will display when the driver
taps Email button to send the completed DVIR. Enter the email address for the
recipient. If the recipient is more than one, separate email addresses by comma.
 If Email Sender is set to App, an app will open (e.g. Gmail app will open for
Android device) with a new message that has a DVIR Report PDF file attached.

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Note: Email Sender option can be seen and set in settings screen>HOS Preferences>Others.

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5.5 DVIR History

The DVIR History feature displays the DVIRs for the last 30 days for the currently selected
equipment. Completed DVIRs that don't have failed items shows in a row highlighted in
green color while Completed DVIRs with failed items are highlighted in red. Also, a '+' can
be tap to show the details of failed items.

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 DVIR Screen displays DVIR inspections for all equipment by default.
 Tap the Equipment name on the upper left of the screen to view the DVIR of the
specified vehicle.

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5.5.1 Viewing DVIR History by Vehicle

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6 Roadside Inspection
The Roadside Inspection feature provides the ability to view the driver daily logs for the
past one week. It includes information on the vehicle used, shipments and driving
statuses. It also has the ability to send all the logs that have already been certified to an
intended recipient.
There are a number of ways to access this feature:

6.1 Roadside Inspection  Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
Or
2. Tap the Main Navigation Hamburger icon
Navigation Menu.

to show the Main

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Tap the Roadside Inspection option within the Main Navigation Menu.

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6.2 Roadside Inspection  HOS Main Menu

From the Hours of Service
Main Screen, tap the Roadside
Inspection button.

6.3 Inspection Screen  Start Review

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From the Roadside Inspection
Screen, tap the Start Review
button to view the Drivers
Daily Log screen.

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Roadside Inspection screen for vehicle
in ELD mode

Roadside Inspection screen for vehicle
in AOBRD mode

Note:




Automatic Remarks will not be displayed in the screen such as Pre-Trip not performed,
Authenticate and border crossing remarks if current vehicle is in AOBRD mode.
Notes entered in an added event will be displayed in the Roadside Inspection screen under the
"Note" column when in AOBRD mode.
Driver that is being inspected must provide a password when exiting from the Roadside
Inspection Screen.

Tap the Previous
button
to navigate to the previous log

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or tap the
Next button
to navigate to the next log.

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6.4 Roadside Inspection Screen  Data Transfer

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From the Roadside Inspection
Screen, tap the Data Transfer
button.

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Select an option to transfer the
compilation of the drivers ELD
records.

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7 Switch Equipment
The Switch Equipment feature allows a driver to easily switch from one vehicle to
another. It also assists in monitoring and documenting the vehicles being used as part of
their driver logs.
There are a number of ways to access this feature:

7.1 Switch Equipment  Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
Or
to show the Main

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2. Tap the Main Navigation Hamburger icon
Navigation Menu.

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Tap the Switch Equipment option within the Main Navigation Menu.

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7.2 Options Menu

From the Hours of Service Main
Screen, tap the Options button
and then tap the Switch
Equipment button.

7.3 Switch Equipment  DVIR Screen

1. Slide the screen from left to right to show the Main Navigation Menu.
Or

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2. Tap the Main Navigation Hamburger icon
to show the Main Navigation Menu
Tap the DVIR option within the Main Navigation Menu.

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3. Select the DVIR button from the Main Hours of Service Menu and then select the Switch
button.
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7.4 Switching Equipment

Select the Vehicle ID or Trailer
ID dropdown list and select the
required vehicle or trailer, then
tap the Switch button to switch
to the selected vehicle or trailer.

After tapping the Switch button,
you will be asked if you would
like to perform a vehicle DVIR,
tap the YES button to navigate
to the Vehicle DVIR screen or
tap the NO button to close the
dialog box and continue.
Switch equipment can be
performed also in the
dashboard, by tapping the
vehicle/trailer icon.

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Vehicles and Trailers can also be
filtered through text entry on
the vehicle/trailer text fields.
Text entry availability starts if the
total number of trailers/vehicles
numbers 250 or more.

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Switching or selecting a Vehicle with a preconfigured VBUS device enables the app to
find and connect on the match device.
Note: On the VBUS Settings, VBUS Data and Automatic Configuration should be enabled.

7.5 Managing Vehicles / Trailers

You can add, update and delete vehicles or trailers by tapping the Manage button;
this will display the Manage Vehicles/Trailers Screen.

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The 'Manage' button is only available given a situation, that the driver is an asset
admin and that the 'Manage Equipment' option (found in the Equipment
Management Page) is also enabled. Otherwise, the button will not be available on
the Switch Equipment dialog.

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7.5.1 Manage Vehicles / Trailers  Delete

To delete any of the vehicles or trailers listed, tap the
icon
Vehicles/Trailers made in the portal can be edited or deleted can be in the HOS app and vice versa.
Note: If "Allow drivers to delete equipment" is unchecked in the portal then delete button will not be displayed
or disabled in the screen.

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Tap the DELETE button within
the Delete Vehicle dialog to
confirm deletion or, tap the
CANCEL button to return without
deleting.

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7.5.2 Manage Vehicles / Trailers - Edit

To edit any of the trucks or trailers listed, tap
the icon, make any required changes to the selected
truck or trailer and then tap the SAVE button to save the changes or, tap the CANCEL button to return
without saving.

7.5.3 Manage Vehicles / Trailers  Add

To add a new truck or trailer, tap the
button, this will open the Add
Truck dialog, enter the following
details:
Vehicle Name  Truck or trailer name
VIN  Vehicle Identification Number
License Plate  license number
Vehicle Type  Vehicle or Trailer

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Fill in the Device Information section
to pre-configure the Vehicle to a
specific VBUS device.

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When creating a new equipment, the default selected device option is set to "None".
Also, If the option "None" is selected, on the create/edit equipment screen, all other
fields on the ELD configuration section will be hidden.

Android app Create Equipment dialog

iOS app Create Equipment dialog

Tap the ADD button to save the new truck or trailer or Tap the CANCEL button to cancel adding the
new truck or trailer.

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Note:
 The connection type defers on the VBUS Device selected.
 For iOS app, VBUS Device information is not displayed. Only for Android application.
 If user selects Digi WVA in connection type, then admin password field is required.
 Firmware version field can be manually populated. For some VBUS device, it is already prepopulated.
 In the Portal, an ability to determine on which VBUS devices will be displayed is present.
Accordingly, on the app, only those devices selected on the portal will be displayed in the VBUS
Device menu.

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A Regulation Mode option to switch
between 395.15 (AOBRD) and 395.20
(ELD) support is available. When
395.15 (AOBRD) mode is selected it
turns off all 395.20 (ELD) features. It
simply records the drivers events
regardless to the FMCSA rules. ELD is
set as the default regulation mode for
all new equipment.

Notes:
 Drivers on the app cannot change the Regulation Mode unless the driver is allowed to do so by
enabling the following account control within the Account Settings->Carrier Information tab->
Allow drivers to specify vehicle HOS Regulation Mode (AOBRD or ELD).
 When in AOBRD mode, disables the data transfer button in the Options screen and changed the
button to Email Logs in the Roadside Inspection screen.
 When the driver is in AOBRD mode then the edit "*" sign & events will not be displayed in the Edit
Logs screen and on the Certified PDF logs.

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A GPS Receiver option allows the
user to change how to get the device
GPS positions. The GPS Receiver
settings can be set in a specific
vehicle in the portal->equipment
management page.

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An Odometer Offset allows driver or
personnel to adjust the odometer so
that the driver will see an odometer
matches their dashboard, rather the
engine odometer. Possible scenario is
when the engine is replaced and the
value is not yet synchronized.

Notes:
 Negative entry for odometer offset field is allowed.
 Odometer offset does not affect app screens like Roadside Inspection and Certified Logs PDF.
 If the saved offset is 100, and the logs have odometer values of 10, 20, 30, 40, will display to the
driver 110, 120, 130, 140 (Odometer + Offset).
 If the offset is 100, and the driver edits an event to change the odometer from 140 to 130, will
display 130 - 100 (the Offset) or 30 to the log.

When creating/modifying an equipment with a selected type of Trailer, the VIN field is
also enabled but is not required when saving. VIN field does not require valid format.

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If the VIN is optionally populated and that the source is not the engine ECM, it will be auto
converted to capital letters when saved.

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Once the new vehicle or trailer
has been added, it will be
displayed in the Manage
Vehicles/Trailers screen.

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8 Documents
The Documents feature provides an easy way to capture, view and email documents
related to hours of service activities. This includes documentation such as bill of lading,
fuel receipts, accident photos etc.
There are a number of ways to access this feature:

8.1 Documents  Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
Or
2. Tap the Main Navigation Hamburger icon
Menu.

to show the Main Navigation

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3. Select the Documents button from the Main Hours of Service Menu.

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8.2 Documents  Options Menu

or List View

.

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Note: The Documents screen has two views; Grid View

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From the Hours of Service Main
Screen, tap the Options button
and then tap the Document
button.

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8.3 Adding Documents

Tap the Add button, the camera
app will open and you can then
take a picture of the document
or damage etc.
After tapping the Capture Image
button, tap the
Save button to save the image
and add it to your document. You
can also discard the image if you
are not happy with the picture by
tapping the Retry button.

Select the type of document you
wish to save by tapping the
Document Type drop down list
and selecting from the available
options.
Enter your Reference Number
Add any Notes to support the
image.

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Tap the OK button to save and
continue or tap the CANCEL
button to return without saving.

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8.4 Editing / Deleting a Document

button adjacent to the relevant document, make any required changes.
Tap the OK button to save the changes.
Tap the CANCEL button to return without saving the changes.

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Tap the DELETE button to delete the document completely.

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Tap the Edit

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9 Add Fuel Receipts
The Fuel Receipts feature provides an easy way to capture and view fuel receipts
purchased related to hours of service activities.

9.1 Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
or

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2. Tap the Main Navigation Hamburger icon
to show the Main Navigation Menu.
3. Tap on the Fuel Receipts button from the Main Hours of Service Menu.

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9.2 Fuel Receipts Screen

Note: You can change the documents view to either List View

or Grid View

.

9.3 Adding Fuel Receipts
The camera app will then
appear to take a picture of
the fuel receipt.

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After tapping the Capture
Image button, select the
Check mark button to save
the image and add it to your
document. You can also
discard the captured image by
selecting the X mark button.

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Fill in the necessary information:









Reference No.
State
Vehicle
Fuel Type
Gallons
Total Cost
Odometer
Notes

Note: Unlike adding a document (e.g Citation or Bill of Lading), additional fields will be displayed when
adding a Fuel Receipts.

Notes:

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found on the Edit Logs screen, with a note Purchased 1.345 gallons at $53.80 price (sample
note for the above purchased).

103

 If the state selected is in US, the odometer and volume unit display is in Mi & Gallons.
 If the state selected is in Canada, the odometer and volume unit display is in KM & Liters.
 For every Fuel Receipt created via the App Fuel Receipt feature, it creates a Remark event,

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After filling in all the fields you can now tap the

button to

successfully add the document. You can also tap the
cancel adding the fuel receipt.

button to

9.4 Editing or Deleting a Fuel Receipts

button adjacent to the relevant fuel receipts, make any required changes.
Tap the OK button to save the changes.
Tap the CANCEL button to return without saving changes.

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Tap the DELETE button to delete the fuel receipt completely.

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Tap the Edit

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10 Co-Drivers
10.1 Logon Co-Driver

From the Hours of Service Main
Screen, tap the Options button
and then tap the Logon Co-Driver
button.

Personnel accounts cannot be
Co-Drivers. Only authenticated
users with a Driver role are
allowed to log-in as Co-Driver.

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The Co-Driver must enter his/her
Username & Password and then
tap the Login button to continue,
he/she will then be logged on
successfully and the Hours of
Service Main Screen will display
their log details.

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In addition, the Co-Drivers name
is displayed in the daily logs which
is placed under the grid chart.

Team Driving

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When in Team Driving, The Co-Driver is allowed to review his/her information by having
the Access Co-Driver Logs option on the lock screen which allows them to access the
HOS dashboard and subsequently select the Logs option while the vehicle is still in
motion.

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See steps in 9.2 Switch Driver to complete process.

Once the Co-Driver has successfully logged in, the main dashboard is displayed with the
co-drivers information while setting the app in Review Mode with limited capabilities.

Review Mode
When in Review Mode the Co-Driver cannot receive or
access:






Driving Notifications and alerts which relates
to the Driver
Lock screen will not display even if the
vehicle is in motion
Cannot switch vehicle
Cannot change the current event in to Driving
event
Cannot update any preferences related to
background services

When in Review Mode the Co-Driver can receive or
access:





Data Diagnostics and Malfunctions pop-up
dialogs
Pending Edit Request(s)
Allow modifications on previous events
Can edit current event to OnDuty ND, OffDuty
& Sleeper except changing it into Driving

Attempts to Accept or Reject requested driving event is not allowed in a co-drivers account,
instead an error dialog is displayed stating that Only Driver can switch to Driving as current
status.

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Notes: (When the vehicle is still in motion)
 Attempts to change the status to Driving will only display an error stating Cannot change status
while vehicle is in motion.

When a Co-Driver is on the Review Mode and that the vehicle is not in motion, an option
to make the co-driver to become the Driver is available on the Drivers List.

Once the Make Driver button is
tap, a confirmation dialog will
display.





If YES is tap, the VBUS
services will restart under the
new drivers account.
If No is tap, the dialog will
close.

Note: The Make Driver button
will be disabled when the main
driver is in a Driving state, which
will then display a label stating
Cannot Change Driver While
Driving.

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When the Driver switch to the CoDrivers
account,
in
the
Authentication dialog an option
for the Make Driver is available.

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Note: A driver that is set as the Driver is the one currently using the application while the other one is
only in the monitoring state.

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Reassign Driving Time
The ELD allows the driver to reassign his driving time to a co-driver.
Tap on the Edit button of the created
auto driving event to display the
Reassign Driving Time dialog. Select
for the co-drivers name of the list.
Once the OK button is tap, it will
display a confirmation dialog whether
to proceed to reassign the driving
time event.
 If YES is tap, the driving event will
have recorded as an Inactive
Changed (IC) event on the main
drivers log
 If No is tap, the dialog will close
and will not reassign the driving
time.

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Note: A Co-Driver is not allowed to
accept or reject a requested Driving
event. Only Driver can switch to
Driving as current status.

109

Switch to the Co-Drivers account to
check the Reassign Driving Time
which will be displayed on the
Pending Edit Request dialog.
 If Accepted, the driving event will
be reassigned and recorded on
the co-drivers log.
 If Rejected, the driving event will
not be recorded under the codrivers log. However, it will be
displayed as an Inactive Changed
Rejected (ICJ) event (both Main
and Co-drivers log).

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10.2 Switch Driver

From the Hours of Service Main
Screen, tap the Options button
and then tap the Switch CoDriver button.

From within the Choose Driver
dialog, tap the drivers name who
you wish to switch to.
Tap the CANCEL button to return
to the Options screen.

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The HOS app then asks the codriver to input the password to
authenticate the account.

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11 Shipping Documents

From the Hours of Service Main
Screen, tap the Options button
and then tap the Shipping Docs
button.

Enter the Bill of Lading or
Manifest Number.
Enter the Shipper or Commodity.
Tap the OK button to save the
details.

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Tap the CANCEL button to return
without saving.

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12 Add Remark

From the Hours of Service Main
Screen, tap the Options button
and then tap the Remarks
button.

Enter the Location (optional).
Enter the Remark.
Tap the OK button to save the
remark.
Tap the CANCEL button to
return without saving.

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 When Off Road is enabled it will create a Remark with a note Off Road. When
uncheck it will create a Remark with a note On Road
 When Toll Road is enabled it will create a Remark with a note Start Toll Road.
When uncheck it will create a Remark with a note End Toll Road

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Off Road / Toll Road Feature:

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13 Exempt Driver
If the Driver is an Exempt Driver or a driver that operates under the short-haul exemption
(395.1 (e)) , upon logging in or logging out a dialog will display confirming whether the
driver chooses to continue as an exempt driver.

By selecting the OK button, the No Logs for Non-CDL-Driver Short-Haul Drivers
operating within 150 air-miles exception will be enabled. You can enable Exempt Driver
through these steps:

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Login to Portal  Go to the Drivers Management page  Select on New Driver button or select the
Edit driver button  Enable the Exempt Driver option

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14 Logout

Logout message when
status is still On Duty or
Driving.

Logout message when
status is Off Duty.

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Note: Once the Logout option is tapped, the valid driver that logged into the HOS app will be logged out
and the HOS app will be close completely (with no Astus ELD service or VBUS service running in the
background).

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15 Unidentified Driving Events
Unidentified Driving Events are events that are automatically recorded when a vehicle
has been moving for more than 3 minutes while there is no driver logged in. These events
are recorded under Unidentified Driver account. Unidentified Driving events can be
accepted by actual drivers upon logging in to the app (within the Pending Request(s)
window). However, the app prevents from Unidentified Driving for vehicle in AOBRD
mode.

When the next Authenticated Driver logs in or logs out, this popup will then appear. In order for the
Unidentified Driving Events to be reassigned, the logged in driver will be the one to accept the
Pending Edit Requests of the Unidentified Driver.

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- The Unidentified Driving Event pending edit
request dialog has additional details like:
From, To & Equipment ID compared to that
of the Personnels pending edit request
dialog.

115

Note:
- Odometer field is displayed for edit
request(s) made by the Personnel but it is
displayed as Vehicle Miles field for edit
request(s) made by the Unidentified Driver.

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16 Warning Features
Audible and Visible Warning
If the driver logged out from the app and the driver does not log onto the ELD, as soon
as the vehicle is in motion, the ELD prompts a visual and audible warning reminding the
driver to stop and login to the ELD.

An audible alert is also available that can be heard every couple of seconds.
The visible warning stays on screen which prevents the driver from using any features of the
tablet except from accessing it through the driver icon on the notification bar.

Location Services

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If the driver logged into the application without the Location Services turned on, a
snackbar will display on the main dashboard and to other screens except for the screens
navigated through the Settings menu. However, when the Location Services of the device
is enabled then the snackbar will no longer display.

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Lock Screen

Page

Note: If the driver stops driving while one of the checkbox is enabled the driver can still uncheck the Off
Road or the Toll Road through the Options screen > Remarks.

117

All warnings acquired by the authenticated driver while driving, will be displayed on the
lock screen and remains on screen along with a countdown (to 00:00) being displayed
however the text will dim down after 15 seconds to not distract the driver. The normal
text color (black or white, depending on day/night mode) will be displayed upon tapping
of the screen.

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17 List of Login Errors
These are the different error messages that appear upon an incorrect login. Follow the
steps that follow to determine the cause of the error and to mitigate the problem.

Login Errors

Mitigation Steps

Authentication Failed. Check
your network connection.

Ensure that the tablet/mobile phone is connected to a
data network or Wi-Fi network.

Invalid user id or password.

Ensure that the email address and password are
correct and valid. The password should match the
valid email address.

A timeout error has occurred.

Ensure that the tablet/mobile phone is connected to a
data network or Wi-Fi network with internet access. If
issue persists, try again later or contact Astus ELD
support at +1 (866) 702-7887 or send an email to
[email protected].

An unknown error has occurred.

Contact Astus ELD support at +1 (866) 702-7887 or
send an email to [email protected].

Username is required.

Ensure that the username field is not empty.

Password is required.

Ensure that the password field is not empty.

Login timed out.

Ensure that the tablet/mobile phone is connected to a
data network or Wi-Fi network with internet access.

An error has occurred while
Try logging in after a few minutes and if error persists,
creating the account. If the error contact Astus ELD support to +1 (866) 702-7887 or
continues please contact Astus
send an email at [email protected].
ELD for assistance.
An error has occurred while
retrieving account details.

Contact Astus ELD support at +1 (866) 702-7887 or
send an email to [email protected].

Ensure that the driver and the asset are in the same
Visibility Sets and has a role Driver role.

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Check account configuration

118

An error has occurred while
Contact Astus ELD support at +1 (866) 702-7887 or
setting up the account. Please
send an email to [email protected].
contact Astus ELD for assistance.

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Error creating unidentified
driver account

Try logging in after a few minutes and if error persists,
contact Astus ELD support to +1 (866) 702-7887 or
send an email at [email protected].

A non-driver accounts cannot be Ensure that the user account has a role Driver role.
login as co-driver.
Personnel accounts are not allowed to log in as codrivers.
Upgrade the Application to the latest version.

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119

Your Astus ELD version is
. This
version is no longer supported.
Please upgrade to  or greater for stable
operation.

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