User manual for "AT&T Fleet Complete ELD"
Below you will find the vendor provided user manual for the ELD product "AT&T Fleet Complete ELD".
For contact information and additional devices produced by the same vendor see their page
BigRoad Inc.
AT&T Fleet Complete ELD User Manual CONTACT SUPPORT CONTENTS (P): 1-800-220-0779 (E): Getting Started Using BigRoad ELD Driver Card 02 03 19 21 23 AT&T Fleet Complete ELD User Manual GETTING STARTED Install AT&T Fleet Complete ELD 1 2 MGS700 MGS700 3 DL-200 MGS800 4 FT1 FT2 AT&T Fleet Complete ELD User Manual GETTING STARTED Download the BigRoad Mobile App HOW TO DOWNLOAD BIGROAD FOR IOS (APPLE) HOW TO DOWNLOAD BIGROAD FOR ANDROID 1 1 2 Enter BigRoad 2 Enter BigRoad 3 Tap on Get and then Install 3 Tap on Install AT&T Fleet Complete ELD User Manual GETTING STARTED Sign In To Your Carrier LOG IN TO THE BIGROAD MOBILE APP 1 BigRoad icon 2 Tap the Sign In 3 4 Tap Sign In AT&T Fleet Complete ELD User Manual GETTING STARTED Log In To a Truck CONNECTING TO AN AT&T FLEET COMPLETE ELD-ENABLED VEHICLE: 1 2 Tap the menu icon 3 Switch Truck 4 5 NOTE: If your ELD-equipped vehicle has not been added to the BigRoad Mobile App, ask your carrier to add your truck. An Administrator must do this from the Fleet tab in the BigRoad Web App. ELD-equipped vehicles AT&T Fleet Complete ELD User Manual USING BIGROAD Duty Status Selector AT&T Fleet Complete ELD User Manual USING BIGROAD Tracking Your Duty Status AUTOMATIC DUTY STATUS SELECTION AUTOMATIC DUTY STATUS SELECTION By tapping the duty status circle from the BigRoad The duty status circle AT&T Fleet Complete ELD User Manual USING BIGROAD Using The Daily Log List TO GET TO THE DAILY LOG LIST: 1 Logs Tap Daily the 'Logs' menu tab from the home screen. 2 Tap on View Logs 3 4 AT&T Fleet Complete ELD User Manual USING BIGROAD Editing Your Logs TO ENTER EDIT MODE: 1 2 Log or the Header The Log The Header AT&T Fleet Complete ELD User Manual USING BIGROAD Editing Your Logs TO EDIT DUTY EVENTS: 1 Edit 2 Tap Edit 3 4 Tap Save NOTE: Automatically recorded drive time and certain types of events cannot be edited, only annotated. AT&T Fleet Complete ELD User Manual USING BIGROAD Editing Your Logs TO EDIT THE HEADER: 1 While in the Header 2 Tap Edit 3 4 Tap Save AT&T Fleet Complete ELD User Manual USING BIGROAD Editing Your Logs TO ADD A PAST DUTY STATUS: 1 Tap Add past duty status 2 Start Time 3 Enter the Location 4 Enter a Note 5 Tap Save AT&T Fleet Complete ELD User Manual USING BIGROAD Log Warnings HOW TO IDENTIFY ERRORS OR OMISSIONS IN YOUR LOG: any errors or omissions in your log and notify you using an alert icon FIXING ERRORS USING EDIT: outlined in the Editing Your Logs orange alert icon AT&T Fleet Complete ELD User Manual USING BIGROAD Certifying Your Logs WHEN YOU COMPLETE YOUR DAY, YOURE REQUIRED TO CERTIFY YOUR DRIVING LOGS. TO DO THIS: 1 In the Daily Log, open the Log 2 Tap Sign Log IF THERE ARE ANY ERRORS IN YOUR LOG, YOU WILL BE PROMPTED TO EITHER FIX THE PROBLEMS OR TO SIGN THE LOG NOW. 1 2 Sign Log IF YOU HAVENT ALREADY ADDED YOUR SIGNATURE TO THE BIGROAD MOBILE APP, YOU WILL BE PROMPTED TO DO SO. 1 2 Tap Save 3 Tap Sign Log NOTE: If you accept edits to a log that has already been Manager can only make suggested changes to your log up to AT&T Fleet Complete ELD User Manual USING BIGROAD If there are unassigned driving events for you Daily Logs 1 TO REVIEW UNASSIGNED DRIVING EVENTS: Daily Logs 2 Unassigned driving 3 Tap the Unassigned driving 4 Tap this box AT&T Fleet Complete ELD User Manual USING BIGROAD 5 6 Claim 7 Reject AT&T Fleet Complete ELD User Manual USING BIGROAD Approving Carrier Log Edits 1 TO REVIEW THESE SUGGESTED EDITS: Daily Logs 2 3 Tap the Carrier edits 4 Select a day AT&T Fleet Complete ELD User Manual USING BIGROAD Approving Carrier Log Edits 5 6 7 AT&T Fleet Complete ELD User Manual ROADSIDE INSPECTION Using Inspection Mode And Sending Your Electronic Records of Duty Status (eRODS) To The FMCSA HOW YOU WILL BE INSPECTED: INSPECTION MODE OPTIONS FOR ELD USERS: Send to FMCSA Send/Print Logs SEND TO FMCSA 1 1 Tap on Daily Logs 2 Tap Inspect Logs 3 4 Tap Inspect Logs 5 Tap Send to FMCSA 6 Via Web Services or Via Email AT&T Fleet Complete ELD User Manual ROADSIDE INSPECTION Using Inspection Mode And Sending Your Electronic Records of Duty Status (eRODS) To The FMCSA 7 Send NOTE:Send, you will see a message indicating that you were successful or unsuccessful. If you were choose another inspection mode. INSPECT ON-SCREEN 1 2 Inspect On-Screen 3 SEND/PRINT LOGS 1 2 Send/Print Logs 3 Send Email, Send to Printer, or Print to Fax Send Email, you must enter an email Send to Printer Print to Fax AT&T Fleet Complete ELD User Manual BIGROAD Diagnostics & Malfunctions Lost GPS signal $##% DIAGNOSTIC ISSUE RESOLUTION Lost ECM connectivity Lost GPS connectivity / Lost timing compliance MGS700) Reposition AT&T Fleet Complete ELD so that the Cannot connect to AT&T Fleet Complete ELD ELD Driver Card $ ELD DRIVER CARD A Fleet Complete Company BIGROAD MOBILE APP WITH DASHLINK CONNECTION DASHLINK STATUS DRIVER & TRUCK COUNT-DOWN CLOCK & DUTY STATUS DASHLINK AOBRD CERTIFICATION The BigRoad Mobile App used with DashLink complies with ELD mandate requirements defined by the FMCSA in 49 CFR part 395.15 for automatic on-board recording devices in the U.S. and section 83 of SOR/2005-313 for electronic recording devices in Canada, or when used as instructed in the user guide. QUICK LINKS TO USEFUL APPS DVIRs (CREATE, MAINTAIN, SEND, INSPECT) CURRENT TRAFFIC CONDITIONS SETTINGS & TRUCK SELECTION & DOCUMENT CAPTURE LOGS INSTANT MESSAGING ADDRESSING ELD MALFUNCTIONS HOW DO I KNOW I HAVE A MALFUNCTION? WHAT DOES MY MOTOR CARRIER NEED TO DO DURING AN ELD MALFUNCTION? When a red banner appears at the top of the app. It says Malfunctions and indicates the number of active malfunctions. If an ELD malfunctions, a motor carrier must: 1. 1. Correct, repair, replace or service the malfunctioning ELD within 8 days of discovering the condition. 2. Call BigRoad Support at 1-888-305-8777 ext. 1 to troubleshoot the issue. If the malfunction cannot be resolved by BigRoad Support, a new DashLink will be provided. 3. Note the malfunction of the ELD and provide written notice of the malfunction to your motor carrier within 24 hours. Require the driver to maintain paper record of duty status (RODS) until the ELD is back in service. 4. If more time is required to resolve the issue, the carrier must notify their State FMCSA Division Administrator as part of S395.34(2). For non-US operators, this can be the nearest State. WHAT DO I DO DURING AN ELD MALFUNCTION? In the event of an ELD malfunction, a driver must: 1. 2. 3. Reconstruct paper records of the duty status (RODS) for the current 24-hour period and the previous 7 consecutive days. 4. Continue to manually prepare RODS in accordance with 49 CFR 395.8 until the ELD is serviced and back in compliance. DRIVER INSPECTION INSTRUCTIONS 1. Select Logs from the bottom menu bar, tap Inspect Logs and pick the number of days to inspect. 2. To submit logs to FMCSA, tap Send to FMCSA. a. Pick from Via web services or Via email, depending on officers request. b. Type in the output file comment that the inspector provides you with. c. Click Send and the inspector will receive the file. d. If the file cannot be sent due to a connectivity issue, an on- screen inspection must be done. 3. To show logs on-screen, tap Inspect On-Screen. a. You should see a DashLink logo and instructions to start an ELD inspection. b. Give the inspector your device and this instruction card. 2 DASHLINK ELD INSPECTORS GUIDE The DashLink logo verifies that the hardware is engine-connected and functioning correctly. If you do not see the logo, the driver is not using an ELD. If you see this icon on the inspection screen, then the DashLink device is malfunctioning. When malfunctioning, the driver will show you paper logs for the drive time that transpired during the malfunction. Logs prior to the malfunction can be viewed on the phone or tablet. Tap SHOW INSPECTION LOGS to see daily log details. Tap any day to see detailed logs for that day. Tap to review any unclaimed unidentified driving. Tap the HEADER button to view a list of vehicles, trailers, active Data Diagnostic and Malfunction Status, and other information for this log day. The graph grid shows the drivers drive, on-duty, off-duty, and sleeper berth time for the day. Each duty status event is listed with required information, such as duration, location, and vehicle odometer/hours. Tap the DashLink auto-recorded events sections to see details of non-duty status events recorded by the ELD. Need help? Contact BigRoad Support at 1-888-305-8777 Ext. 1 or [email protected] 3