User manual for "Switchboard"

ELD Instruction Manual for Drivers

Important: This guide must be kept in the vehicle at all times.

Any questions? Contact us at 1-844-535-3387

Table of Contents
Getting Started with Switchboard
Logging In to Switchboard .............................................................................................................................. 5
Selecting Vehicle & Cycle Rules ...................................................................................................................... 6

Using your Electronic Logs
Setting Duty Statuses ...................................................................................................................................... 8
Completing a Pre-Trip..................................................................................................................................... 9
Editing Your Logs .......................................................................................................................................... 10

Useful Tools
Editing Your Logs .......................................................................................................................................... 10
Advanced Log Edits: Co-Driver Edits............................................................................................................ 11
Advanced Log Edits: Unidentified Driving ................................................................................................... 12
Unassigned Time........................................................................................................................................... 13
Accepting or Rejecting Log Edits from the Office ....................................................................................... 14

Selecting a Co-Driver / Logging in as Co-Driver .......................................................................................... 15
Sending a Message to your Dispatcher....................................................................................................... 16
Showing Logs to Officers .............................................................................................................................. 17
Data Transfer Mechanisms (Web/Email) ..................................................................................................... 18
Canadian ELD Functions

Canadian ELD: Malfunctions & Data Diagnostics ........................................................................................ 19
Canadian ELD: Unidentified Driving Time Edits.......................................................................................... 21
Canadian ELD: Co-Driver Driving Time Swap.............................................................................................. 22

Troubleshooting
How to recognize if your ELD is malfunctioning? ....................................................................................... 19
Resetting your Switchboard ELD Engine Module & Tablet ........................................................................ 24
Malfunction Reporting Instruction Sheet .................................................................................................... 25
If an ELD malfunctions, a motor carrier must: ........................................................................................... 26
How to update your Switchboard ELD ........................................................................................................ 27

What to do if ELD is malfunctioning?........................................................................................................... 28

Logging In to Switchboard
1

Turn on the Tablet by pressing and holding the PWR (Power) button on the side of the tablet

2

To log in, use the username and password you received from your dispatcher (you
may have received it on your phone as a text message)

3

Enter your username and password, then select Sign In

5

Selecting Vehicle & Cycle Rules
When asked to enter your Vehicle ID, enter the vehicle ID for the vehicle youre in (this is usually
your truck number).

6

Setting Cycle Rules
1

For Cycle (Canada): select the Hours-of-Service that you're using in Canada (this is typically

Canada 7/70 [South of 60o])

2

For Cycle (US): select the Hours-of-Service that you're using in the United States (this is

typically USA Property 8/70o)

7

Setting Duty Statuses

8

1

Select the Driver Button

2

Select ON DUTY, DRIVING, SLEEPER BERTH, or OFF DUTY

3

Select any relevant annotations or enter your own additional comments.

4

Click CHANGE DUTY

Completing a Pre-Trip
1

Select the Dri ver Button

2

Select O N DUT Y

3

Click P r e -T r i p , then select CHA NG E DUT Y

4

Enter appropriate information, and make sure that you have completed your Signature, then
select

9

Editing Your Logs
Switchboard allows you to fix errors on your electronic logbook. You can edit
everything, except Driving Time.

1

Select the View Logs button

2

Select the Red

3

Choose a Start Time and End Time, then select a Duty Status

4

Select COMPLETE

10

Button, then select the Edit

button on the bottom right

Advanced Log Edits: Co-Driver Edits
Switchboard allows you to swap driving time with your co-driver.
To make edits to Co-Driver logs:

1

Select the View Logs button

2

Select the Edit Codriver option

Note: In this mode, you can ONLY make edits to driving time that was recorded as having a codriver.
To ensure youre able to make these edits, make sure both you and your co-driver are logged into
Switchboard when you are recording logs for the day.

11

Advanced Log Edits: Unidentified Driving
Switchboard allows you to remove driving time that was assigned to a driver mistakenly.
To make edits to Unassigned Driving Time:

1

Select the View Logs button

2

Select the UD (Unidentified Driver) Event Edit option

Note: You can ONLY make edits to assigned driving time from the unassigned profile. Recorde

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