User manual for "Trip ELD (iOS)"

tripeld.com

[email protected] + 1 623 887 37 77

USER GUIDE

For Apple iOS Devices

Table of contents
2


Introduction

2


Log in/Log out

3


Team Driving

4


Home Screen


5


Connecting to Truck

6


Malfunctions and Data Inconsistencies


8


Additional Menu


8


Rules

9


Fuel Recepts & IFTA

10


Settings

11


Status Switch

12


Personal Use


12


Yard Move

13


Logbook

14


DOT Inspection & Data Transfer


15

Driver Vehicle Inspection Report

Introduction
To comply with FMCSA requirements, all commercial vehicle drivers are
required to keep a log of their work activity using Electronic Logging Devices
(ELDs).


In response to customer needs, our team has developed the Trip ELD app, a
versatile mobile elog designed to take your work time to the next level.
Working with the PT30 ELD, the app displays engine diagnostics, driver status
changes, provides GPS tracking and more to help create a safer and more
productive environment. It also helps drivers log their Hours of Operation
(HOS), complete DVIR reports, pass DOT checks, and pass data to safety
officers for easy and affordable FMCSA compliance.


Rely on the Trip ELD app to increase the quality of your work!

Log in/Log Out
In the Google Play Store for Android devices
or the Apple App Store for iOS devices, you
need to search for Trip ELD Application. After
you find the app, you need to click the
Install button and wait until the software is
downloaded to your device. Open the app
and accept the permissions that are asked. 



To set up the Trip ELD app for the first time,
you need to register a new account or log in
with your personal User Login and User
Password. You can also use Face ID/Touch ID
to enter the app.



Please note that each User Login and User
Password are unique and created with
registration on our website. If you dont know
or dont remember your login data, please
contact your fleet manager or motor carrier.

2

When you will need to log out of Trip ELD Application, you need to check if
the Upload Queue in the Settings menu is empty. If not, please re-check your
internet connection and wait until all the data will be transferred. Only after
that, you can log out from the app.



You should also log out of the app installed on your current device if you want
to use the same app on another device. Being logged into two different
devices simultaneously will lead to an unavoidable data loss



Team Driving
If you drive in as the team-drivers, you can
also use the Trip ELD app to log your working
hours and duty statuses. In this case, all
drivers who use the same vehicle are obliged
to be logged in to the same app installed on
the
same
device
simultaneously.

Please note that using two or more devices
at the same time is prohibited (for both single
or team drivers) as it can lead to unavoidable
data loss. 


To get started, the First driver should log in
to the app with their personal User Login and
User Password as it was described in a
previous paragraph. The Second driver
should click on the "Menu" button and click
on the "Co-Driver" field and enter their User
Login and User Password in the Co-driver
Login field. 



After that, both drivers will be able to use the
app by switching the viewing perspective
with the help of the Co-drivers icon.


3

Home Screen
When you will logged in to the Trip ELD app, you will see the main Hours of
Service screen with the following items:

1. Malfunctions and data
inconsistencies icon shows if there
are any issues with a unit or ELD. 

2. Truck icon shows track to PT30
connection.

3. Flag icon shows the rules of which
country you are following at the
moment.

4. Notifications.

5. Available driving time.

6. Current status.

7. HOS Statuses


8. HOS counter.

9. HOS menu icon.

10. Log menu icon. 

11. DOT inspection menu icon.

12. Co-driver icon allows to
switch a driver. 

13. Name icon shows the name
of the driver whose working
hours are counting at the
moment.

14. Track speed.

15. Additional Menu icon.

16. DVIR menu icon.

4

Connecting to Truck
To connect your Trip ELD Application to your
truck, make sure that the ELD device is
correctly plugged into your truck as
described in the User Hardware Manual. 



If the ELD Device is connected correctly, you
need to turn on the Bluetooth on your
smartphone or tablet, open the app, and click
the "Truck" icon at the top of the Home
Screen. The app will scan all the nearby
trucks for the ELD device presence and show
them as a list. Choose your truck and the
ELD by the serial number from the list and
set up a connection with one click.



The Green Truck icon at the top of the app
screen means that the truck is connected
and the system is in ELD mode. The Red
Truck icon means that the connection was
lost and is required to be restored.

5

Malfunctions and Data Inconsistencies
According to FMCSA requirements, each ELD device must monitor its
compliance with the ELD technical standards and detect malfunctions and
data inconsistencies. The ELD output will identify these data diagnostic and
malfunction events and their status as either "detected" or "cleared."


If there are any malfunctions or data diagnostic issues detected, the M/D icon
at the top of the app screen will change its color from green to red. The red M
letter will signal a malfunction, and the red D letter will indicate a data
inconsistency.


According to FMCSA requirements (49 CFR  395.34 ELD malfunctions and
data diagnostic events), in the case of an ELD malfunction, a driver must do
the following:

1. Note the malfunction of the ELD and provide written notice of the
malfunction to the motor carrier within 24 hours.

2. Reconstruct the record of duty status for the current 24-hour period and
the previous 7 consecutive days, and record the records of duty status on
graph-grid paper logs that comply with 395.8, unless the driver already
possesses the records or the records are retrievable from the ELD.

3. Continue to manually prepare a record of duty status in accordance with 
395.8 until the ELD is serviced and brought back into compliance with this
subpart. 

Note: If you are facing any issues during the DOT inspection, please be ready
to provide the manually kept and filled RODS (records of duty status) to the
roadside inspector.


6

Malfunctions:

Engine

Synchronization



no

connection

to

the

Engine

Control

Module

(ECM). Contact the motor carrier and arrange for the ECM link to be restored.
Check and correct the logs if needed, and restart the engine after that.



Positioning Compliance  no valid GPS signal. Can be fixed automatically by
restoring the GPS signal.



Data

Recording

Compliance



device's

storage

is

full.

Delete

some

unnecessary files from your smartphone or tablet to provide at least 5 MB of
free space.



Unregistered

Odometer

Change



odometer

readings

changed

when

a

vehicle was not moving. Recheck the odometer data in the app or contact the
motor carrier.



Timing compliance  ELD provides an incorrect timeframe for the events.
Contact

the

motor

carrier

or

the

Trip

ELD

Support

Team.


Power compliance  occur when an ELD is not powered for an aggregated
in-motion driving time of 30 minutes or more over a 24-hour period across all
driver profiles. Can be fixed automatically when aggregated in-motion driving
time will be less than 30 minutes in 24-hour period

Data diagnostic events:

Engine synchronization  ECM to ELD connection is lost. Contact the motor
carrier and arrange for the ECM link to be restored.



Missing data elements  a temporary or permanent loss of the GPS/Internet
connection or the ECM disconnection. Reconnect and reload the ELD device.



Unidentified

driving

records



unidentified

driving

lasts

more

than

30

minutes. Manage unidentified events until their duration drops to 15 minutes
or less during a 24-hour period.



Data transfer



driving

data

cannot

be

transferred

to

the

FMCSA

server.

Contact the motor carrier or the Trip ELD Support Team.



Power data diagnostic  The Engine was started while the device was off,
and the ELD took more than 60 seconds to power up after turning the engine
on. Can be fixed automatically once ELD is turned on or contact the motor
carrier.



If

you

still

have

any

questions

regarding

ELD

malfunctions

or

inconsistencies, please contact the Trip ELD Support Team via: phone:

data
 


+1 623 887 37 77 or email: [email protected]

7

Additional Menu
To open the Additional Menu click Additional
Menu icon in the right bottom corner of the
Home Screen. Here you will find some extra
options, including: 



1. List of Drivers logged into the device

2. Rules. Here you can select and configure the
HOS ruleset for the country in which you are
operating.

3. IFTA. Allows managing your fuel purchases.

4. Truck. Allows to set and manage truck to ELD
connection. 

5. Truck Settings. Shows truck odometer data.

6. Messages. Keeps you in contact with other
users from your Motor Carrier. 

7. Contact Support. Opens a chat with the  

Trip ELD support team. 

8. Setting. Contains general Application settings. 

9. FAQ.

10. Log Out.


Rules
Open the Rules menu if you want to check or
change your current country's rules (from the
USA to Canada or vice versa). 



Here you can also see the HOS timing according
to the ruleset you choose.


8

Fuel Receipts & IFTA
Trip ELD customers are able to add Fuel Receipts for their fuel purchases
using the IFTA menu. This option allows drivers and fleet managers of Motor
Carriers to track the fuel purchases for their fleet, maintaining vehicle records
acceptable for IFTA and IRP auditing. Fuel receipts are accessible from the
Additional Menu > IFTA.

9

Settings
The Settings page provides access to the app settings. Click the Current
driver or Co-driver (if you work in a team) section to check, change, or edit
the drivers personal data.



The Settings allow you to customize your Trip ELD app and choose a
Preferred Distance Unit, a Graph Clock Display, and enable or disable
additional options such as Regain Hours at Midnight, and more.



Here you can also update signatures, upload logs, change the app theme,
check the app version, set up Face ID or Touch ID, log out of the app, and
more. The Settings menu is accessible from the Additional Menu >
Settings.


10

Status Switch
The Status Switch interface allows drivers to change their statuses during a
shift. The list of drivers statuses includes Driving, On Duty, Off Duty, Sleeping
Berth, Border Crossing, Yard Move (Available only when the Current Status
is On Duty, Personal Use (Available only when the Current Status is Off Duty.
The Driving status is recorded automatically
10-15 seconds after a vehicle starts moving.
When the driving ends, you should stop, and
wait up to 20 seconds until the ELD device
recognizes the end of the Driving event and
the Status Switch interface becomes active
again. Only after that can you turn off the
engine.



Please do not turn off the engine before the
ELD device recognizes the end of the
Driving event. In such a case, you may get
stuck in the Driving status and corrupt your
logs recording. If this has already happened,
you need to turn on the engine again, wait for
the end of the Driving event to be
recognized, and change the status to the one
you need. 



The Trip ELD Application allows drivers to
use manually added events like Personal Use
and Yard Move. For all the events Driver can
add comments, shipping documents, and
trailers. Manually added events should also
be followed with the odometer data.


11

Personal Use

To

switch

status,

to

Yard Move

the

open

the

Personal
Status

Use

Switch

To

switch

status,

to

open

the

the

Yard

Status

Move
Switch

interface and choose the Off Duty

interface and choose the On Duty

status.

status.

After

that,

you

will

see

a

After

that,

you

will

see

a

field for a comment where you can

field for a comment where you can

specify

specify

that

you

are

in

the

that

you

are

Personal Use status now.


Move status now.








To

change

click

the

the

Clear

corresponding
Save. 


status

you

button,

comment,

should

To

add

click

and

a

click

change
the

the

status

Clear

corresponding

in

the

you

button,

comment,

Yard

should
add

and

a

click

Save.


12

Logbook
To see the Log Form with all the details
regarding a driver, vehicle, and carrier - open
the Log menu clicking . The Log Graphs provide
a graphical representation of the drivers status
switches and hours of service during a shift.
Navigate between the dates with the help of the
<> button. 



Use the Add Event button to add a missing
event to your logs. Use the Pencil button to edit
existing events in your logs. 



Both adding and editing options are legally
allowed
by
the
FMCSA
regulations.
Nevertheless, those are not for everyday use
but rather for situations, when the data was
entered incorrectly or by mistake. 


13

DOT Inspection & Data Transfer
The DOT Inspection menu provides summaries of all the collected data
regarding a driver, truck, and trip. You may also use this menu to transfer the
data to FMCSA during the DOT inspection, certify your logs, or view
unidentified records.



Click on the Start Inspection button and check if your logs are ready to be
transferred to the safety officials. If everything is OK, click the Transfer Data
to Roadside Inspector button and choose the method of sending your logs:

send it to the personal email (provided by the inspector); 

send it to the FMCSA email; 

send it to the Web Services (FMCSA).



If you select personal email, you need to enter the recipient's address, add a
comment. If you select Web Services (FMCSA) or Email to FMCSA you
need to add a comment. The reporting period will vary depending on the rules
of the country in which you operate.


14

Driver Vehicle Inspection Report
To stay compliant with the FMCSA regulations, each driver of a Motor Carrier
is obliged to complete the Driver Vehicle Inspection Report (DVIR) on a daily
basis.



To complete the report, open the DVIR Menu and click Add a Report. Here
you can also find all the reports that were created previously.



For the new DVIR report, you need to enter your location (downloaded
automatically), choose your truck or trailer, enter the truck and odometer
number, and finally specify the truck and trailer defects if there are any. Leave
a comment and point out if the vehicle you currently operate is safe for
driving or not.


15