User manual for "FACTOR Electronic Logging"

Below you will find the vendor-provided user manual for the ELD product "FACTOR Electronic Logging".

For vendor contact details and additional devices from the same company, see their page Factor.

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DeliveryTrak Driver Logs
User Guide

FACTOR WR Hess Company

Proprietary and confidential information of WR Hess Company that may
be disclosed and used only as authorized in writing from an officer of
WR Hess Company 12/15/2017

2

DeliveryTrak Driver Logs User Guide

Contents
DeliveryTrak Driver Logs  Whats New? .....................................................4
Introduction .................................................................................................6
Purpose .....................................................................................................................6
Overview ....................................................................................................................6
The Process ..................................................................................................................... 6

Starting the Day ......................................................................................... 12
Engaging the GPS ..................................................................................................... 12
Starting the Driver Log .............................................................................................. 13
Driver Log Tab ............................................................................................................... 14
Driver Log Graph ............................................................................................................ 15

Driver Status Options  Logging Activity ..................................................................... 15

Ending the Day .......................................................................................... 20
Other Driver Activities ................................................................................. 21
Entering GPS Location Information ............................................................................ 21
Unidentified Driver Activities ...................................................................................... 21
Exempt Driving Activities ........................................................................................... 24
Using a Co-Driver ..................................................................................................... 24

Details Tab ................................................................................................ 25
Shipping Information ................................................................................................ 26
Driver Log Events ..................................................................................................... 27
Adding and Editing Comments ................................................................................... 28

Fuel Purchase Tab ...................................................................................... 30
Delivery ..................................................................................................... 31
Sign Out for Loading ................................................................................................. 31

Reporting Driver Log Data .......................................................................... 32
Generating the Report ............................................................................................... 32
Transferring data using a USB 2.0 device ......................................................................... 32
Transferring data using Bluetooth ................................................................................. 33

Trouble-Shooting the Driver Logs ELD ......................................................... 35
Using the Warning buttons ........................................................................................ 35

Frequently Asked Questions (FAQ) .............................................................. 36
What if there is an error in the Driver Logs? ............................................................... 36
How do I sign on the truck PC? ................................................................................. 36
What about checking the Driver Status? ..................................................................... 37
What about unassigned driving time? ......................................................................... 38
What About Daylight Savings Time - Invalid or Ambiguous Times? .............................. 38

FACTOR WR Hess Company

Proprietary and confidential information of WR Hess Company that may
be disclosed and used only as authorized in writing from an officer of
WR Hess Company 12/15/2017

3

DeliveryTrak Driver Logs User Guide

FACTOR WR Hess Company

Proprietary and confidential information of WR Hess Company that may
be disclosed and used only as authorized in writing from an officer of
WR Hess Company 12/15/2017

4

DeliveryTrak Driver Logs User Guide

DeliveryTrak Driver Logs  Whats New?
The new version of the DeliveryTrak Driver Logs is a web-based application running
within the Internet Explorer browser. The program is still launched through the
DeliveryTrak program.


Updating the truck PC will start automatically after double-clicking the
DeliveryTrak icon. The update will take several minutes to complete; press
Continue to proceed to the login screen.



On an on-going basis, the driver should log onto the DeliveryTrak system and wait
a minimum of 2 minutes before starting the truck engine.



A new feature of the DeliveryTrak Driver Logs software is the use of an
Unidentified Driver account. If driving records for the truck were created when
no one was logged in, the records are kept in an Unidentified Driver profile. The
new driver will be prompted to accept those records as theirs from a previous shift.
Once the records are accepted, the prompt no longer appears. If the records are not
accepted, the system will prompt each driver that logs onto the truck PC.

Another feature is the automation of switching to and 

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