User manual for "Pro-TraKing ELD (iOS version)"

+16238874422

pro-tracking.com

[email protected]

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Table of Contents

Introduction and Compliance

3

Logging On

3

Devices Connecting

4

Main Screen Menu

4

ELD Malfunctions and Data Diagnostic Events

6

Extra Options

8

Settings

9

Load Board

9

Switching Statuses

11

Personal Use

12

Yard Move

13

Logs Menu

14

DOT Inspection & Data Transfer

14

Rules

15

DVIR

16

Co-drivers

17

Switch to Another Device

18

App Version Update

18

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Introduction and Compliance
Starting from December 2019, drivers of all commercial motor vehicles are
obliged to stop logging their working time using the AOBRD and switch to the
ELD (Electronic Logging Device) to meet the FMCSA standards. In response to
these requirements, our team has developed the Pro-TracKing application 
the industrys most simple, flexible, and reliable drivers elog available.
It is designed to work in conjunction with the PT30 ELD device and fully
compliant with the current legislation including Federal Motor Carrier Safety
Regulations (FMCSR) for American drivers.
Pro-TracKing is used to track the drivers Hours of Service (HOS), duty
statuses, trip and truck data and transfer it to safety officials. The app has a
user-friendly interface to assist drivers in managing their on-duty time,
optimizing driving process, and preventing violations. Pro-TracKing provides
Canadian and American drivers with a specific ruleset for each country and can
be used by a single driver as well as a team of drivers.
Do not hesitate and start your journey with the Pro-TracKing ELD right now!

Logging On
Before start using the app, make sure your
device has:
 Bluetooth turned on (to connect to your ELD).
 An active WiFi or mobile internet (to confirm
that the ELD is registered to your account).
To set up the Pro-TracKing app for the first time,
you need to either register a new account, or log in
with an existing User ID and User Password. You
can also use Face ID/Touch ID to enter the ELD
app.
Pro-TracKing can also be used by two drivers
when driving in pairs. Both drivers are obligated to
log in via the same application on the same
device.
Note: each driver using the system has a unique
User ID and User Password which are created
while registration on our website and provided by
the fleet manager. In case you dont know or dont
remember your credentials, please contact your
fleet manager.

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Devices Connecting
Once you have connected your ELD device to
your vehicle, its time to set up a connection with
the Pro-TracKing application. To do so, you need
to turn on the Bluetooth on your smartphone or
laptop and enter the app. After that click the
Truck icon at the top of the apps Main screen.
The app will scan all the nearby trucks for the
ELD presence. Select your truck and ELD by the
serial number from the list and start using the
app.

Main Screen Menu
After logging in to the app, youll be redirected to the main Hours of Service
screen with the following elements:

Sidebar Menu - Three lines icon in the left top corner that opens a sidebar menu with
extra options.
M/D - Malfunctions and data diagnostics icon displays if there are any problems with
the ELD, truck, or the app.
Flag - Flag icon shows the county ruleset you follow currently.
Truck - Truck icon depicts the app to truck connection and turns red if the connection
is lost.

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Name - Name icon shows the name of the current driver.
Co-driver - Co-driver icon allows to log in as or switch to a co-driver.
Available driving time - Available driving time tab shows how much driving time is left.

Current Status - Current status tab displays the drivers on-going status and timing.
Speed - Speed icon shows your driving speed.
Statuses Menu - Statuses menu allows changing the drivers current status to another
one from the list.
HOS Menu - HOS menu depicts drivers Hours of Service (HOS), statuses, and time
calculations.
HOS Menu icon - HOS Menu icon opens the HOS menu.

Logs Menu icon - Logs menu icon opens the Logs menu with the information
regarding drivers Hours of Service, statuses and provides a graphical representation of
each event.

DOT Inspect icon - DOT Inspect icon opens the DOT menu where you can view
uncertified records, certify records and transfer the driving data to safety officials.

Rules icon - Rules icon opens the Rules menu where you can choose the HOS ruleset
depending on the country you are operating in.

DVIR icon - DVIR icon opens the DVIR menu with pre-trip and post-trip inspections.

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ELD Malfunctions and Data Diagnostic Events
To meet the FMCSA standards, each ELD supplier is obliged to track all
malfunctions and data diagnostics failures that may take place during the use
of their elog application or device.
All the users of the Pro-TracKing app can check any issues associated with
their truck, application, or elog device with the help of the M/D icon in the top
left corner. If there are no problems detected, the icon will stay green. If the
system faces any malfunctions, the M letter will turn red. If there are data
diagnostics failures, the D letter will turn red.
The FMCSA states a specific set of actions drivers and motor carriers should
take according to the 49 CFR  395.34 (ELD malfunctions and data diagnostic
events):
1. Note the malfunction of the ELD and provide written notice of the
malfunction to the motor carrier within 24 hours.
2. Reconstruct the record of duty status for the current 24-hour period and the
previous 7 consecutive days, and record the records of duty status on graph-grid
paper logs that comply with 395.8, unless the driver already possesses the
records or the records are retrievable from the ELD.
3. Continue to manually prepare a record of duty status in accordance with 
395.8 until the ELD is serviced and brought back into compliance with this
subpart.
Note: If you are facing malfunctions during the DOT inspection, please be ready
to provide the manually kept and filled RODS (records of duty status) to the
roadside inspector.
There are several types of malfunctions that may occur:
what happens

why happens

how to fix

Engine
Synchronization

There is no connection
with the ECM (Engine
Control Module) for over
30 minutes during the
24-hour period.

Contact the motor carrier
and arrange for the ECM link
to be restored; recheck and
edit the logs if needed, and
restart the engine

Positioning
Compliance

There is no valid GPS
signal for over 60

Wait for the GPS signal to be
restored automatically

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minutes during the
24-hour period.
Data Recording
Compliance

There is less than 5 MB
of the free space left on
your smartphone or
laptop.

Free up some space by
deleting unnecessary files
from your device.

Unregistered
Odometer readings
Odometer Change have changed in the
non-driving status.

Recheck the odometer data
in the app or contact the
motor carrier.

Timing
compliance

Contact the motor carrier or
the support team.

ELD sends an incorrect
timeframe of the
events.

There are several types of data diagnostics failures that may occur:
what happens

why happens

how to fix

Engine synchronization

There are no ELD
parameters acquired by
the ECM within a 5
seconds period.

Contact the motor
carrier and arrange for
the ECM link to be
restored; recheck and
edit the logs if needed,
and restart the engine.

Missing data elements

There is a temporary or
permanent loss of the
GPS or Intermittent
connection or the ECM
disconnection.

Reconnect the ELD
device and reload it.

Unidentified driving
records

There is unidentified
driving that lasts more
than 30 minutes.

Assume unidentified
events until their
duration drops to 15
minutes or less during
the last 24-hour period.

Data transfer

There is no opportunity
to transfer the data to
the server.

Contact the motor
carrier or the support
team.

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If you still have any questions regarding ELD malfunctions or data diagnostics
issues, feel free to contact our support team via:
phone: +16238874422
email: [email protected]

Extra Options
Tap the three lines icon in the top left corner of
the Main screen to open a Sidebar menu with the
following options:
Hours of Service - drivers statuses and time
calculator interface.
DVIR - pre-trip and post-trip inspections
interface.
IFTA - fuel purchases summaries.
Settings - basic app settings.
Truck Settings - truck odometer readings.
Truck - truck to ELD connection.
Messages - chat with your fleet managers or
motor carriers.
Contact Support - chat with the Pro-TracKing
support team.
Load Board - an interface with information
regarding cargos a driver may be interested in.
FAQ - answers to users most common questions.
Logout - the button to log you out of the app.

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Settings
The Settings menu displays the drivers personal info and allows you to
customize the application to suit your personal preferences.
In case you want to change or edit your personal info, you need to tap the
Current Driver section.

Load Board
The Load Board interface allows drivers to receive messages regarding cargos
they may be interested in picking up. When a dispatcher places an order, a
driver receives an offer with the following information:
 loading/unloading points
 pickup date
 driver to loading point distance
 total drive distance
 order cost
 trailer and cargo parameters

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There are three buttons to respond to an offer:
Reject - a driver refuses to pick up a cargo and it disappears from the menu.
Discuss - a driver is interested in cargo but details need to be clarified.
Book - a driver agrees with all the conditions and is ready to pick up a cargo.
Pressing the Discuss or Book buttons will move the offer to the My Loads tab.
This tab displays all the cargoes a driver was interacting with:
Dispatched - cargoes a driver is assigned to deliver.
Book - cargoes a driver is ready to pick up.
Discuss - a driver is interested in cargo but details need to be clarified.
Covered - cargoes a driver is interested in but another driver is assigned for a
delivery (disappear from the list once the pickup date passes).
Delivered - cargoes delivered by the current driver (disappear from the list one
month after delivery).
A driver can also reach the dispatchers team via email or phone to discuss offers,
cargoes, and etc. The Load Board interface can be disabled in the Settings >
Driver Profile.

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Switching Statuses
Please use the Switch Status interface to
change your current status to another one.
The Driving status is recorded automatically by
the ELD within 3-10 seconds after the start or
stop of a vehicles engine. In case you need to
switch the status, you should stop, wait till the
Switch Status interface becomes clickable and
make changes after that.
Note: Do not turn off an engine before the
ELD receives a zero speed signal and
recognizes the end of the Driving event.
Otherwise, you will get stuck in the Driving
status and wont be able to choose any other.
To solve this, please start an engine again, wait
until the ELD detects the zero speed signal,
and then change the Driving status to the one
you need.
Do not use Logs > Insert event for changing a
status, use the Switch Status interface instead.

The Pro-TracKing app also allows drivers to use manually added events and
some extra statuses including Personal Use and Yard Move. We also provide an
interface for adding/dropping a trailer or adding shipping documents.

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Personal Use
Personal Use (PU) refers to the Off-Duty mode and can be used by switching
to the Off-Duty Status and specifying that you are in the Personal Use Status
now. After that, you need to add a comment and click Save. Once you finish
using the PU Status, you need to click Clear, add a comment again if needed
and Save.

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Yard Move
Yard Move (YM) refers to the On-Duty mode and can be used by switching to
the On-Duty Status and specifying that you are in the Yard Move Status now.
After that, you need to add a comment and click Save. Once you finish using the
YM Status, you need to click Clear, add a comment again if needed and Save.

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Logs Menu
The Logs menu displays drivers Hours of
Service, statuses and provides a graphical
representation of each event. Navigate between
the dates and logs with the help of < > button.
Use the Add Event button to add a missing event
manually.
You can also edit any manually created event
using the Pencil button. Both options are legally
allowed by the FMCSA and available in the
Pro-TracKing app. However, you should keep in
mind that such options are not for everyday use
but rather for extra situations when the
information was entered incorrectly or by
mistake.

DOT Inspection & Data Transfer
If you need to start the DOT inspection or transfer your driving data to safety
officials, tap the DOT Inspect icon in the bottom menu.
You will see an interface with the following options: certify records, unidentified
records, start inspection.
Select the date to be inspected from a calendar and you will see all the data
regarding a vehicle, driver, and carrier recorded by the ELD for the date you
chose.
Tap Start Inspection to launch an inspection. Tap Transfer Data to Roadside
Inspector to send the data to an authorized safety official. You will see a menu
with three variants to choose from:
 send it directly to the FMCSA server
 send it to the FMCS email.
 send it to the roadside inspector's personal email
Note: if you choose a personal email, you will need to specify a file format
(PDF/CSV), country (USA/CAN), and reporting period (1/8 days or 1/15 days).

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Rules

Use the Rules menu to choose your current
country ruleset (Canada or the US) and observe
your Hours of Service (HOS) and duty statuses.

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DVIR
The Driver Vehicle Inspection Report (DVIR) must be completed on a daily
basis by drivers for any commercial vehicle they operate, as specified by the
Federal Law 49 CFR 396.11 and 396.13 and enforced by the US Department of
Transportation (DOT) and the Federal Motor Carrier Safety Administration
(FMCSA).
To complete a report, please open the DVIR menu, choose a date and tap Add
Inspection Report. After doing that, you will see a New Inspection Report
interface with your current date, time, and location. Fill in the Vehicle Info tab by
entering the data regarding your vehicles type, number, license, trailer and
defects (if there are any). You can also leave a comment if needed. The final step
is to confirm if a vehicle is safe for driving or not. All the reports are stored in the
DVIR menu and sorted by the date of the creation.
Note: a regular DVIR procedure helps identify issues before they impact the
safe operation of a vehicle or have the fleet issued with out-of-service violations
or negatively impact CSA scores.

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Co-drivers
The Pro-TracKing app provides drivers with an opportunity of working in pairs
via the Co-drivers interface. To get started, both drivers should be logged in to
the same application installed on the same device. The First driver logs in by
entering his or her User ID and User Password and the Second driver taps the
Co-driver icon and after that follows the same procedure. Both drivers can use
the same application while switching between with the help of the Co-drivers
icon in the top right corner.

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Switch to Another Device
In case you want to use another device for tracking your working statuses you
need to log out from the device you are using now. Being logged into two
different devices simultaneously will lead to unavoidable data losses.
Before logging out, please check if the Upload Queue in the Settings menu is
empty. If its not, the data will be unloaded during the logging out procedure
that may take more than usual time. Doing that, please make sure you have a
valid Internet connection to guarantee a trouble-free data transfer.

App Version Update
As soon as a new version of the Pro-TracKing app is rolled out, you will receive
a notification that will ask you to update the app. It is highly recommended to
download updates at once in order to avoid data errors.
Your ELD device needs to be updated as well to prevent data inconsistencies.
After a new firmware upgrade is available you will receive a notification in your
Pro-TracKing app.
Please do not turn off the Bluetooth on your laptop or smartphone and do
not disconnect your laptop or smartphone as well as your ELD device while
downloading updates. As soon as the update procedure is completed, you can
use the app as usual.