User manual for "Geotab Drive for Mack Trucks"

Below you will find the vendor provided user manual for the ELD product "Geotab Drive for Mack Trucks".

For contact information and additional devices produced by the same vendor see their page Geotab Inc..

Drivers Guide to the Drive App
Table of Contents
Introduction

Hours of Service Compliance

System Requirements

Android

iOS

Android and iOS Setup

Android

iOS

In-Vehicle Setup

Logging In

Attaching Vehicles

Attaching Trailers

Attaching Shipments

Verifying Logs

Claiming Unassigned Logs

Performing Driver Vehicle Inspection Reports (DVIR) during Login

Attaching New Assets

Adding Co-Drivers

Navigating the Dashboard

Information Screen

Vehicle Disconnected

Drive Disconnected

GPS Disconnected

Power Disconnected

Drive App Hours of Service (HOS)

Status Tab

Motion Detection When Driving

Driving in Violation

Logs Tab

Using the Graph

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Location Information

Creating Manual Logs

Changing Rulesets

Applying Exemptions

Viewing Diagnostic and Malfunction Events

Verifying Logs

Options Tab

Creating a Driver Vehicle Inspection Report (DVIR)

Previous Inspections with Defects

Previous Inspections with No Defects

Performing New Inspections

Repairing Defects

Resolving Defects that Do Not Require Repairs

Viewing Messages

Performing Roadside Inspections

Compliance Print

Changing Drive App Settings

Updating the App

Enabling Night Mode

Logging Out

Complete a DVIR

Verifying Logs

Setting a New Duty Status

Clock In/Clock Out (Feature Preview)

Installing Add-Ins

Reporting Bugs

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Introduction
The Drive App is a mobile application for maintaining Hours of Service compliance. The App is available for
Android and iOS devices. As part of the greater Cloud ELD solution, the Drive App (running on a compatible
mobile device), is used together with a Telematics Device a type of Electronic Logging Device (ELD) and the
Fleet Management Application (2017-11 release or higher), to provide end-to-end compliance with federal
regulations for motor carriers.
The Drive App has four main features:

Hours of Service (HOS)
Driver Vehicle Inspection Reporting (DVIR)
Messaging
Software Add-Ins

The Drive App is available with the Regulatory, Pro, and ProPlus rate plans.

Hours of Service Compliance
The Drive App is a self-certifying tool for meeting the requirements of FMCSA 395.20 of 49 CFR Part 395
(ELDs). Before using the Drive App, you must:

Make sure you have an in-cab copy of the D
rivers Guide to the Drive App, the Drivers Guide to Data
Transfer at Roadside Inspection, and the Drivers Guide to Data Diagnostics & Malfunction Events; and
Make sure you have reviewed the Driver's Guide to Hours of Service (HOS) and Driver's Guide to DVIR.

IMPORTANT: The D
rivers Guide to the Drive App, Drivers Guide to Data Transfer at Roadside Inspection
and the Drivers Guide to Data Diagnostics & Malfunction Events must be kept in the CMV at all times. These
documents must be made available during a roadside inspection in accordance with FMCSA 49 CFR 395.22
(h). In addition, drivers must have a supply of blank Records of Duty Status (RODS) paper logs sufficient to
record the drivers duty status and other related information for the duration of the current trip. Maintain a
second backup copy of the electronic hours-of-service files, by month, at a different physical location from
where the original data is stored FMCSA 49 CFR 395.22(i).
The Drive App:

Works on a fixed 24-hour period starting at 12:00 AM.
Supports three co-drivers logged in to the same device.
Supports all time zones.
Supports the following rulesets:
FMCSA 7-day/8-day
California intrastate
Florida Intrastate
Texas intrastate
Canadian Duty 1 & 2

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Supports the following exemptions:

Short Haul
Non-CDL Short Haul
16-hour
Adverse Driving Conditions
Personal Conveyance
30 minute rest exemptions on federal
rulesets.

24-hour Restart (for oil transport drivers)
Oil well Wait Time and 24-hour Restart
(available to off duty co-drivers)
Off-duty deferral (Canadian, currently in Beta)
Yard Move
Salesperson

NOTE: All Record of Duty Status (RODS) fields can be edited in the Fleet Management Application. Edited
RODS will be permanently identified as having been modified.

System Requirements
Android

iOS

Android 4.4 or higher
4.7-inch+ screen (recommended)
Capacitive touch screen preferred
Built-in cellular modem (3G or LTE) with data
connection (Avg monthly data usage: 350MB)
2GB RAM
250MB data storage
Built-in GPS
Certified by Google, with access to the Google
Play Store preferred

iOS 6.0 or higher
4.7-inch+ screen (recommended)
Capacitive touch screen preferred
Built-in cellular modem (3G or LTE) with data
connection (Avg Monthly Data Usage 350MB)
2GB RAM
250MB data storage
Built-in GPS
Certified by Apple, with access to the App Store
preferred

Android and iOS Setup
Android
1.
2.
3.
4.
5.
6.
7.

Make sure you have access to the Google Play Store.
Enable W
i-Fi and disable Flight mode.
Under Mobile networks, enable Data access over mobile network.
Enable all location services, and H
igh accuracy mode if available.
Set Date & time to automatic.
In the Google Play Store settings, enable A
uto-update apps at any time.
Go to the Google Play Store and install the Drive App.

iOS
Make sure you have access to the Apple App Store.
Enable W
i-Fi and disable Airplane mode.
Under iOS settings > P
rivacy, enable L
ocation Services.
Under Drive App, select Always, and enable Use Cellular Data, then set Notifications to A
llow
Notifications.
5. Under iOS settings > i Tunes & App Store > Automatic Downloads, enable U
pdates and Use Cellular
1.
2.
3.
4.

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Data.
6. Ensure that the D
ate & time are set to automatic.
7. Go to the App Store and install the Drive App.

In-Vehicle Setup
Equip your vehicle with a Telematics Device, a compatible Android or iOS mobile device, and an IOX-USB
accessory (optional). Contact your System Administrator for more information.

Logging In
When you log in to the Drive App, you are prompted to complete a set of actions to synchronize your assets,
ensure the vehicle is safe to operate, and verify any outstanding logs.
Before you can start driving, you are prompted to:

Attach a vehicle;
Attach a trailer;
Attach a shipment;
Verify duty status logs;
Inspect the vehicle (DVIR); and
Inspect the trailer (DVIR).
The first time you log in to the Drive App, you are
prompted to A
ccept the End User Agreement. After
accepting the agreement, enter your U
sername and
press N
ext t o display the Password field. Enter your
Password ( minimum 8 characters in length), and click
Log in.

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After you confirm your credentials, the system
synchronizes your data (including your driver profile,
shipment information, HOS logs, and DVIR records) for
a brief time before loading the main interface.
Your drivers logs remain associated with you even
when you switch vehicles.

If you start driving the vehicle without logging in, the
Drive App detects the motion, and displays a warning
message advising you to stop the vehicle and log in.
If you do not log in to the Drive App, the system is
unable to associate your duty status or other driving
events with your account.

Attaching Vehicles
You must attach a vehicle to your account before the duty status and other types of electronic records can be
assigned to you. Based on your mobile devices geo-location, the App automatically finds the closest vehicles
within a 1km/0.6mi radius. You are prompted to select your vehicle after logging in.

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If you do not have a vehicle at the time, you can
select the N
o Vehicle button to continue into the
App without an assigned vehicle. Without a
vehicle, you can only set the status to O
N and
OFF duty.

If you do have a vehicle assigned to your account,
you can quickly select the last assigned vehicle, if
the vehicle is within the immediate vicinity.
When you log in, the exemptions notification
informs you if P
C ( Personal Conveyance) o
r YM
(Yard Move) i s enabled. The notification also
indicates whether or not you are ELD exempt.

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In some cases, your current vehicle may have been
claimed by another driver, and dissociated from
your account. If this occurs, you are asked if you
would like to reassign the vehicle to yourself. By
choosing N
o, you are automatically assigned to N
o
Vehicle, and prompted to select another vehicle.
If you are logged in with a co-driver, they receive
the same message.

Attaching Trailers
After attaching vehicles, you are prompted to
attach a trailer.
You can attach more than one trailer; however,
each trailer must be assigned a unique name. If
you do not have a trailer to attach, press C
ontinue.

If you attach a trailer, you are prompted to perform a DVIR on the trailer. If you detach a trailer, you are also
asked to perform a DVIR. In both cases, you can choose to Inspect or S
kip.

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Attaching Shipments
Next, you are prompted to attach shipments to your vehicle.
Press N
ew shipment to attach a shipment, or C
ontinue with
no shipment.
When attaching a shipment, enter the shipper name,
commodity, and shipment document number. Press A
dd to
assign the shipment to your vehicle.

Verifying Logs
If you have any unverified logs from earlier driving activity, you will be asked to review and verify them. Claiming
Unassigned Logs. The Drive App creates duty status logs even when your vehicle is driven without a user logged
in. If this occurs, you are asked to review and claim the unassigned logs that you created.
Use the V
erify button beside any 24-hour period to
verify by day, or use the V
erify All Days button to verify
all visible logs.
You can also skip this step with the S
kip button.
Note: If you choose to Skip t his step, an audit log is
created indicating the time and date the button was
selected.

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Claiming Unassigned Logs
You can claim logs by selecting all relevant logs
and pressing the A
ssign to me button.
You can also skip this step with the S
kip button.
The D
and O
N Duty Status Logs are paired when
claiming them in the Drive App.

NOTE: Claiming unassigned logs belonging to other drivers causes your Record of Duty Status to be
inaccurate.

Performing Driver Vehicle Inspection Reports (DVIR) during Login
To complete the login process, you are prompted to perform a DVIR of the vehicle and its attached trailers. If
you do not have clearance to perform a DVIR, press Skip t o go to the Dashboard. You can find more information
on performing a DVIR here.

Attaching New Assets
You can change or attach new vehicles and trailers at any time by pressing the vehicle name from the
Dashboard, or by pressing Assets from the main menu.

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Press the C
hange button to change the vehicle
associated with the Drive App. You are
prompted to perform a DVIR each time you
change vehicles.
Press the A
ttach button to attach a new trailer,
and press the N
ew button to add a new
shipment.

You can detach a trailer or remove a shipment
by selecting the X icon.
You are prompted to perform a DVIR each time
you attach or detach a trailer.

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To add shipment information to your log, press
the N
ew button under the S
hipments label. Enter
your shipment information and press A
dd.

Your shipment information is now displayed on
the A
ssets page.
Shipment information also displays on the
Compliance Print made in the Fleet Management
Application.

Adding Co-Drivers
You can add co-drivers to the Drive App by pressing your name in the top-right corner of the screen, and then
pressing the Add driver button. The co-driver is prompted to enter their login credentials. You can add up to
three drivers per vehicle. When the vehicle is in motion, the app does not allow a co-driver to switch seats with
the driver.
After logging in, the names of all drivers display in the
user list. When multiple drivers are logged in, the
steering wheel icon indicates the currently active
driver.
Use the D
rivers seat button to switch the active
driver. The duty status changes automatically for the
active driver. The co-driver must change their status
manually through the interface. If the active driver
logs out, the co-driver becomes the new active driver

.
The co-drivers can share the Drive App interface to adjust their individual duty statuses. To become the active
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user of the interface, click your name from the driver list. Once you are the active user, your name displays at the
top of the driver list. At this point, you can adjust your duty status without affecting the duty status of your
co-drivers.

Navigating the Dashboard
The dashboard is the main interface used for navigating the Drive App. Your particular dashboard may look
different based on your user clearances and the Add-Ins that you have installed.

Information Screen
When pressed, the red exclamation mark button
provides additional context for your connectivity
issue.
You can check your connectivity status by pressing
the information button in the top-right corner of the
screen.

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Vehicle Disconnected
This message displays in red when the Telematics Device is not communicating with the server. This can be
due to wireless network issues or a loss of power from the Telematics Device.

Drive Disconnected
This message displays in red when your mobile device has no connection to the server. This will happen if the
data connection on the mobile device is not reliable or the mobile device is in airplane mode.
NOTE: Logging out is disabled when Drive is in this state. This is done in order to preserve the drivers logs
until a connection to the server is re-established. Similarly, the driver will not be able to log in while out of
coverage.

GPS Disconnected
This message displays in red when there is a disruption with the GPS communication of the mobile device. This
can be caused by location, environment, or airplane mode. Drive uses GPS as a fallback for the lock screen.

Power Disconnected
This message displays in red when the mobile device is not connected to a power source. The driver will be at
risk for losing device power if their mobile device is not being charged. The lock screen may not be as
responsive if power is not connected.

Drive App Hours of Service (HOS)
The Hours of Service (HOS) feature provides all the tools necessary for
tracking and recording your duty status. It also provides the ability to
verify logs, apply exemptions and provide information for roadside
inspections.

The screen is divided into the S
tatus, Logs, and Options tabs.

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Status Tab
The Status tab allows you to view and set your duty status, as well as view and apply exemptions. Duty status is
displayed by one of the four buttons on the screen:

OFF
Sleeper Berth (SB)
Drive (D)
ON

NOTE: When outside of cell coverage, you are notified to manually set their status.

NOTE: When changing the status to ON duty, you are notified of any potential violations.

NOTE: When changing your status to O
FF duty, you are asked if you want to take a break or log out. If you
select Log out, the App will guide you through your end-of-day tasks, but will not close when you are finished.

The S
tatus tab displays the
remaining duration of your
applicable driving limits, and the
exemptions that can be applied as
driving conditions require.

Cycle recap shows the following:

Available cycle time tomorrow.
Cycle hour for current day.
Hours used within the cycle.
Total number of hours.

Exemptions allow you to do the following:

Apply exemptions.
Change rulesets.
Start/stop Yard Move.
Start/stop Personal Conveyance.

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To apply exemptions, press V
iew
Exemptions and use the corresponding
buttons to activate them.
By default, the only exception that is
always available to you is the A
dverse
Driving Conditions exemption.

If you select the A
dverse Driving Conditions exemption, you must confirm your selection before applying the
exemption. Additionally, you can add an annotation to provide further details.

If you enable the A
dverse Driving Conditions exemption when driving south of latitude 60N (along the southern
border of Yukon, Northwest Territories and Nunavut in Canada), the following changes are made to your daily
requirements and HOS availability:

Daily rest requirement decreases by two hours
Daily off requirement decreases by two hours
Daily driving available increases by two hours
Daily duty available increases by two hours
Workday driving available increases by two hours
Workday duty available increases by two hours

You can stop a Y
ard Move event by turning the ignition off and on during a power cycle. You can stop a
Personal Conveyance event by confirming the event ended when the ELD prompt displays, also during a power
cycle.
If a confirmation is not made and the vehicle is in motion, the ELD defaults to none. Other exemptions must be
configured by your Fleet Management Application Administrator.
NOTE: The Yard Move exemption is disabled when the speeding rule is exceeded, or when the vehicle
leaves the specified zone type.

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A full list of all available exceptions can be found in the Hours of Service Ruleset Matrix.
For a summary of your cycle, click the C
ycle
recap button.
Depending on your ruleset, cycle recap
provides a quick and compact view of how
much time you have used, and how much time
is remaining for the following day.

The blue bar indicates the time remaining before you must take a break.

The red bar indicates that you have no driving time remaining and must take a break.

Once you begin to drive, your status automatically switches to D
when the vehicle reaches a speed of five
mph (eight km/h). Once you stop driving, after three seconds, your status remains as D
for an additional
five minutes. When five minutes have passed, you are prompted to change your status to ON duty. I f you do
not respond within a minute, y our status switches to ON duty.
TIP: Y
ou can manually switch your duty status at any time by pressing H
OS on the dashboard.
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The R
est in timer displays the time
remaining before you must take a
break.
When the R
est in timer reaches 0:00, a
Rest duration timer replaces it when
you go off duty.

The R
est duration timer displays the
time that has passed during the break
period.

Your current duty status is visible from the Dashboard:

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Motion Detection When Driving
When you are logged into the Drive App and the vehicle begins moving, the Drive App screen locks to minimize
driver distraction. All other information is hidden and you only see the remaining driving time available. When the
vehicle is in motion, the app does not allow a co-driver to switch seats with the driver.
If the vehicle has stopped for five minutes, a prompt displays on the screen. Confirm if you have stopped driving,
or if the vehicle is still in motion. If a response is not submitted to confirm or deny the prompt within one minute
of receiving the prompt, the ELD automatically creates an ON duty status log.
If you continue to drive past your available hours, the screen notifies you that you are in violation of your ruleset.
The app broadcasts an audible warning in addition to the Hours of Service limit message, whether the app is in
the background or the foreground. The audible warning does not occur if you are in the O
FF or S
leeper Berth
(SB) status.

Driving in Violation
The Drive App notifies you when you are
nearing a duty violation two hours before the
violation, one hour before the violation, 30
minutes before the violation, and right before
the violation.

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If you switch your duty status to D
rive
after your remaining driving time has
expired, you are warned that doing so
puts you in violation of your selected
ruleset.
If you drive after being warned, a violation
registers in your log.

Logs Tab
The Logs tab displays a list of all Records of Duty Status (RODS) for the past 14 or 16 days, depending on the
ruleset, and any violations incurred. Logs are displayed below the graph, one day at a time, and can be navigated
using the arrows at the top of the screen, or by clicking the date picker to display the calendar.

Using the Graph
Duty status is plotted along the graph for a 24-hour period for each day. The total time spent in a particular duty
status is displayed to the right of the graph. The bars on the graph are color-coded in the following way:

Gray: Unverified logs
Green: Verified logs
Yellow: Edited logs
Red: Driving in violation of HOS ruleset
Striped: Personal Conveyance and/or Yard Moves
Blue: Qualifying Break identifies logs that meet the break requirements for Canadian rulesets only.
Select a log from the graph to display additional
information including the logs duration and date
of creation. You can also edit certain elements of
the log.
If a log requires attention (e.g. verification,
requested edits, missing location, etc.), a
notification banner displays at the top of the
page. Tap the banner to go to the log and make
the necessary updates.

Starting odometer and Ending odometer display
at the bottom of the L
ogs t ab for quick reference.
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When you select a log, the Log page shows
additional information about the log, including
when and where the log was created.
You can also view and add annotations to the
log. Select the arrow in the top left corner of the
screen to return to the L
ogs t ab.

Location Information
The Telematics Device installed in your vehicle captures location information. If the GPS signal on the device is
unavailable, there will be no address associated with the log created during this period. In this case, you must
enter the location manually by pressing the W
here was this? button.

Enter the address where the log
occurred, or to add location
information if an exemption is applied.

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Creating Manual Logs
Manual logs allow you to correct your Records of Duty Status when existing logs are discovered to be incorrect
or incomplete. For example, create a manual OFF-Duty log for the previous day if the App remained ON-Duty
after you completed your work day. Also use manual logs when the status does not automatically change (e.g. a
bug in the software), or if you were driving in an area without network coverage.
Other examples include creating a manual ON-Duty log for a day that you started in the office, or when the App
does not detect driving, and places you ON-Duty after an inspection. Manual logs allow you to update any status
for a specific date and time, and assign yourself the vehicle you were driving. If you need to add a manual log for
any reason, follow the steps below and select the appropriate options.
To manually create Records of Duty
Status, press the + Add Log b
utton.

On the screen that follows, press
Select f or each of the applicable
elements of the log.

Choose the S
tatus, Date and Time t o
start the log.

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If you have a vehicle assigned to you
when you create the manual log, that
vehicle will be automatically selected.
If you do not have the correct vehicle
currently assigned to you, and if you
were driving (D) or ON duty at the time
of the manual Record of Duty Status,
select the vehicle.

You can also add an annotation to
provide context for the manual log.
Press A
dd to create the log.

The Logs screen will display again
after you have created the manual log.
To view details, select the log.

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If you made a mistake while creating a
manual log, click the pencil icon to
edit the log status or date. You can
also add new annotations.
Press S
ave w
hen you have finished
making changes.

NOTE: Only manually created logs can be edited in the application. Automatically created logs cannot be
modified or changed to another status. If you attempt to change the status of an automatic log, you will be
asked if you would like to create a new log with the desired duty status.

Changing Rulesets
When you change your ruleset, the preceding log is annotated to reflect this change.

Applying Exemptions
When the 16-hour e
xemption, Adverse driving conditions, or O
il well wait time exemption is applied, the
preceding log is also annotated to reflect this change.

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Viewing Diagnostic and Malfunction Events
If the Drive App detects a diagnostic event, a yellow bar indicates a diagnostic is present, and a red bar indicates
a malfunction is present. You can press the yellow or red bar to view more details about the events.
Consult the one-page document titled Drivers Guide to Data Diagnostics & Malfunction Events, which provides
instructions on what to do when these events occur. When a diagnostic event occurs, the yellow or red bar
disappears after the issue is resolved.

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When a malfunction event occurs,
it must be addressed by the driver
or an Administrator.
Press the M
alfunctions button at
the top of the screen on the L
ogs
tab.

The malfunction or diagnostic
displays, along with the date the
event occurred.
When a malfunction event has
been resolved, press the C
lear
button.
For more instructions, review the
Drivers Guide to Data Diagnostics
& Malfunction Events or select the
question mark beside each
diagnostic/malfunction.

Verifying Logs
The Verify button allows the driver to confirm that the logs recorded by the Drive App are accurate and valid.
The button displays in the summary header of every daily group of logs. Press the V
erify button to display the
following screen:

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After you press the A
gree button, every log for the selected date is verified. Verified logs have a checkmark
beside them, and the V
erify button is replaced with text reading Verified.

NOTE: The driver will be notified of unverified logs when logging out. Logs that are left unverified for over
14 days disappear from the list and can no longer be verified electronically.

Options Tab
The O
ptions tab provides quick access to the Drive App
Dashboard w
here inspections, DVIRs and other
operations are performed.
The Options tab also displays important driver
information such as current ruleset and home terminal.

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Creating a Driver Vehicle Inspection Report (DVIR)
Driver Vehicle Inspection Reports (DVIR) help you track the health of vehicles
and trailers. You can access the DVIR from the Drive App D
ashboard b
y
selecting the D
VIR tab.
Once in the DVIR, press the C
ertify and Inspect b
utton to begin inspecting a
vehicle and/or trailer. The Drive App guides you through all steps in the
inspection. You can also find information on DVIRs h
ere.
! IMPORTANT: You must have the Perform DVIR inspections clearance
to create a DVIR. To learn more, please contact your Administrator.

If you are performing a P
re-trip inspection
after logging in and have not manually set a
duty status, your duty status automatically
switches to O
n Duty.
The new O
n Duty status is automatically
annotated to reflect that a pre-trip
inspection has occurred.
If you do not have clearance to perform a
DVIR, press S
kip t o go to the Dashboard.
Otherwise, proceed with the inspection.

Before performing a new inspection, you must first sign off on the P
revious Inspection to indicate that you are
aware of the vehicles defects history. If there were prior defects, you must review the repairs made and then
certify whether or not the vehicle is safe to operate.

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Previous Inspections with Defects
You must certify a previous inspection
with defects to verify that they have been
repaired.
If the defects are marked as repaired and
you are certain about the status of the
vehicle, certify the vehicle as safe to
operate.
If the defects have not been repaired, the
DVIR alerts you that there are U
nresolved
defects.

Before you can drive the vehicle, or
perform a new inspection, you must
repair all unresolved defects.
When the defects have been repaired,
and the vehicle is C
ertified as safe, you
can perform a new inspection.

For more on repairing defects, click h
ere.

! IMPORTANT: To certify a vehicle as safe, or unsafe to operate, you must have the M
ark DVIR as certified
clearance. To learn more, please contact your Administrator.

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Previous Inspections with No Defects
A previous inspection with no defects still
requires certification.
However, the vehicle does not need to be
certified as safe or unsafe.
After certifying the previous inspection,
press Y
es t o verify that the vehicle was
inspected in compliance with regional
and/or federal regulations.

! IMPORTANT: To certify a previous inspection, you must have the Mark DVIR as certified clearance. To learn
more, please contact your Administrator.

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Performing New Inspections
After certifying a previous inspection, you
must perform a new inspection.
Press E
xpand previous inspection t o review
the most recent inspection on the vehicle.
Scroll down or press C
ollapse previous
inspection t o continue with the new
inspection.

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Walk around the vehicle and record any defects
you find. You can add remarks on each defect
to provide more details. If an uncovered defect
is minor, proceed with your day; if an uncovered
defect is critical, you must alert your Manager
before operating the vehicle.
You can select defects from the default list, or
from a custom defect list(s) created by your
Administrator, and assigned to specific groups
with specific vehicles. If there are multiple
custom defect lists, select the list by name from
the D
efect List dropdown.
If a critical defect is noted in the DVIR, the Drive
App shows a warning on the lock screen to
notify the driver of the affected vehicle.
If you do not find any defects, press the green
No defects b
utton to complete the inspection.

Press Y
es t o verify that the vehicle was
inspected in compliance with regional and/or
federal regulations, and to mark the DVIR as
complete.

If your inspection identified defects, press the
Done button to complete the inspection, and
proceed to R
epairing Defects.

If you do not have the P
erform DVIR
inspections c
learance, press S
kip.

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Repairing Defects
Repairs can only be logged by users with the proper clearances. If you are not authorized, please speak to your
Administrator. If the previous inspection included defects, they must be resolved on the new inspection.
You can begin logging a repair by pressing the red R
epair button.

The inspection lists the specific defects
discovered by the driver. Click a defect
to expand it and read remarks left by the
driver.
After the repairs have been made, add a
remark to provide details about the
resolution. Select R
epaired f or each
individual defect that has been repaired.
Then, press S
ave.
Once the repair has been logged, the
DVIR screen places a R
esolved defects
indicator beside the relevant asset.

You can review previous DVIRs from the
Inspection Mode page. On the
Dashboard, scroll to the bottom of the
page and press I nspection. Under the
DVIR tab, press R
eview to view previous
DVIRs.

! IMPORTANT: To mark defects as repaired, you must have the Mark DVIR as repaired clearance. To learn
more, please contact your Administrator.

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Resolving Defects that Do Not Require Repairs
Click the R
epair b
utton to open the unresolved inspection.

The inspection lists the specific defects
discovered by the driver. Click a defect
to expand it and read remarks left by the
driver.
You can add a remark to provide details
about the resolution. Select R
epaired f or
each individual defect that has been
repaired. Then, press S
ave.
Once the repair has been marked as
unnecessary, the DVIR screen places a
Resolved defects indicator beside the
relevant asset.

You can review previous DVIRs from the
Inspection Mode page. On the
Dashboard, scroll to the bottom of the
page and press I nspection. Under the
DVIR tab, press R
eview to view previous
DVIRs.

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Viewing Messages
Your fleet manager can send messages and routes to your Drive App account.
Press the M
essages icon to check the Messages page for new notifications. When
a text message is received while a vehicle is in motion, the Drive App reads the
message out loud.

Performing Roadside Inspections
The I nspection button is located at the bottom of the Dashboard next to the
Settings button. Press the I nspection b
utton to enter Inspection Mode, which
provides information necessary for the completion of a roadside inspection.

If you are invited to a roadside inspection by law enforcement, you may be asked to provide up to eight (8) days
of HOS logs (depending on your ruleset) for inspection. Before entering Inspection Mode, you can set a one-time
4-digit PIN to be used when entering and exiting Inspection Mode. A new PIN must be set each time you enter
Inspection Mode.
If the App is closed during the inspection, opening it will return you to Inspection Mode, where you will have to
re-enter the one-time the PIN in order to exit. If the vehicle is driven while in Inspection Mode, the PIN is cleared
and the lock screen activated. You can still exit Inspection Mode, but a PIN is no longer required.
Enter a PIN and press C
ontinue. Enter the PIN again when prompted and press Confirm PIN. If you choose not
to set a PIN, press No PIN.

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For quick access to the DVIR,
select the DVIR icon at the top of
the I nspection Mode screen, and
select R
eview.

Scroll down and select V
iew to see the list of defects used in
the inspection.

After the inspection is over, press the X in the top-right corner to exit Inspection Mode. The App will prompt you
to enter the 4-digit PIN that you set. If you have forgotten your PIN, you can log out or begin driving to exit
Inspection Mode.

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Compliance Print
In addition to transferring logs, you may be asked to display a Compliance Print on your mobile device during a
roadside inspection.
On the D
ashboard, scroll to the
bottom of the page and select
Inspection.
Select C
ompliance Print t o display
the Compliance Report on your
mobile device.
Use the arrow buttons to display
up to eight (8) days of logs (for US
rulesets) and up to fifteen (15)
days of logs (for Canadian
rulesets).
If you have your Drive App
language settings set to a
non-English language, a button
allows you to toggle the
Compliance report into English.

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Scroll down to the Graph to display your duty status and logs over a 24-hour period for a given day. When you
apply Personal Conveyance exemption and drives the vehicle, the Compliance report does not count the
odometer or engine hours for that duration.

Keep scrolling to display any unassigned logs or malfunctions.

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Changing Drive App Settings
The S
ettings page has basic information about your system, as well as options to
change your password, enable Night Mode, and report any bugs.
You can access the Settings page by clicking the gear icon from the Dashboard.

Updating the App
The Drive App is constantly updated with features and fixes. Generally, the Drive App should stay up to date on
its own; however, in case it doesnt, you can force a manual update using the Check for updates button.

Enabling Night Mode
The Drive App can be optimized for viewing in low-light environments by enabling Night Mode. Press the moon
icon to enable Night Mode.
If you are unable to view the option
for night mode within your system
settings, please contact your
Administrator to enable F
eature
Preview for your account.

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Logging Out
Logging out of the Drive App disassociates you from your vehicle. Any trips made in a vehicle while logged out
of the Drive App are not associated with the driver.
You can log out of the Drive App by
clicking your name and selecting L
og
out from the dropdown menu.

Before logging you out, the Drive App prompts you to do the following end-of-day tasks:

Complete a DVIR
Detach trailers and shipments
Verify your logs
Set your HOS duty status

Complete a DVIR
Before you log out, you are prompted to complete another DVIR if you have driven your vehicle since completing
the last inspection. This workflow is similar to the DVIR workflow upon logging in. If you choose to Skip t he
DVIR, the event is recorded in the A
udit Log. If you are performing a Post-trip i nspection, your duty status
automatically switches to O
n Duty. The new On Duty status is automatically annotated to reflect that a post-trip
inspection has occurred.
! IMPORTANT: You must have the Perform DVIR inspections clearance to create a DVIR. To learn more,
please contact your Administrator.

NOTE: Although you have the option to skip the DVIR step when logging out, a
ccording to the FMCSA
396.11, a driver must prepare a DVIR at the completion of each days work, and shall submit those reports to
the motor carrier upon their return to the home terminal.
This does not relieve the motor carrier from the responsibility of repairing and certifying any defects listed on
the DVIR, prepared at the end of each days work, that are likely to affect the safe operation of the motor
vehicle.

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Verifying Logs
The Drive App displays 14 days of duty status logs excluding logs that have already been reviewed for
verification. It is recommended that you verify your logs routinely, particularly at the end of a shift. However, you
can skip log verification using the S
kip button.

Setting a New Duty Status
Finally, you will be reminded to set your duty status to an appropriate non-driving status.

Clock In/Clock Out (Feature Preview)
If you need to perform your end-of-day tasks but want to remain associated with your vehicle, you can choose to
remain logged into the App after your tasks are complete. By remaining in the App, you will be able to view HOS
logs, DVIRs and messages if a vehicle is still attached. You can also use this option if the Drive App server is
offline, as it does not require you to access the server to log out.
TIP: I f you use this option, the login process is streamlined. When you return to ON-duty, simply click Log
in.

! CAUTION: This feature is currently in Feature Preview and not enabled by default. Features in preview are
considered Beta, and as such, may change, break or disappear at any time. We do not recommend using
these features in a production setting. To enable Feature Preview, please contact your Reseller.

Installing Add-Ins
Add-Ins expand the capabilities of the Drive App by integrating third-party software with your system. For more
information about Add-Ins, contact your Administrator.

Reporting Bugs
If you experience any issues while using the Drive App, use the Report a bug button on the Settings page to file a
bug report. Your bug reports help us identify and resolve issues with the App.

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Revision History
Version

Date

Editor

Changes

Approved by

1.1

Jan 22, 2019

Product Editing Team

1804 updates,
ongoing document
scrubs.

Product Editor

1.2

Mar 7, 2019

Product Editing Team

1901 updates

Product Editor

1.3

June 4, 2019

Product Editing Team

New template and
typography standards,
1902 updates.

Product Editor

1.4

July 22, 2019

Product Editing Team

Separated
Administrator and
Driver sections into
separate guides, 1903
updates

Product Editor

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