User manual for "AT&T Fleet Complete ELD"

Below you will find the vendor-provided user manual for the ELD product "AT&T Fleet Complete ELD".

For vendor contact details and additional devices from the same company, see their page BigRoad Inc.

Manual text preview

AT&T Fleet Complete ELD

User Manual

CONTACT SUPPORT

CONTENTS

(P): 1-800-220-0779
(E): [email protected]

Getting Started
Using BigRoad
Roadside Inspection
Malfunctions
ELD Driver Card

02
03
19
21
23

AT&T Fleet Complete ELD User Manual

GETTING STARTED

Install AT&T Fleet Complete ELD
Before reading this manual, you must install your device.
See the Install Guides for full instructions.
Click here to download the Install Guides.

MGS700

DL-200

AT&T Fleet Complete ELD User Manual

GETTING STARTED

Download the BigRoad Mobile App
If youve already received an email to join a fleet on BigRoad, follow the
instructions in that email.
If youre a new user, begin by downloading the BigRoad Mobile App for iOS
(Apple) or Android (Google).

HOW TO DOWNLOAD BIGROAD FOR
IOS (APPLE)

HOW TO DOWNLOAD BIGROAD FOR
ANDROID

Tap on the App Store icon from
your device.

Tap on the App Store icon from your
device.

Enter BigRoad in search bar.

Enter BigRoad in the search bar and
tap on the listing.

Tap on Get and then Install.

Tap on Install.

AT&T Fleet Complete ELD User Manual

GETTING STARTED

Launch the BigRoad Mobile App by tapping the BigRoad
icon on your device home screen.

Tap the Sign In button.

Enter your email address and password for the account
that your carrier has set up for you.

Tap Sign In.

AT&T Fleet Complete ELD User Manual

GETTING STARTED

Ensure that the vehicle is running before you attempt
to connect.

Tap the menu icon.

Select Switch Truck.

Select the truck you want to connect to AT&T Fleet
Complete ELD. Note that AT&T Fleet Complete ELDequipped vehicles will show a DashLink icon beside
them.

AT&T Fleet Complete ELD should now be
connected to your vehicle. Look for the AT&T
DashLink icon in the top-right corner of the
BigRoad Mobile App to confirm status.

NOTE: If your ELD-equipped vehicle has not been added to the BigRoad Mobile App, ask your carrier to add
your truck. An Administrator must do this from the Fleet tab in the BigRoad Web App. ELD-equipped vehicles
cannot be added or modified using the BigRoad Mobile App.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Duty Status Selector
Easily change your current duty status and
provide a visual indication of how much driving
time, on-duty time, and break time is remaining.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Tracking Your Duty Status
AUTOMATIC DUTY STATUS SELECTION
When connected to a AT&T Fleet Complete ELD-enabled vehicle, driving status will be
automatically recorded once the vehicle is in motion.
After being stopped for a period of time or turning off your vehicle, your duty status
will automatically be changed to On Duty (not driving).

AUTOMATIC DUTY STATUS SELECTION
By tapping the duty status circle from the BigRoad
Mobile App home screen, you can easily change
your duty status. Driving is automatically recorded,
so you cannot manually set a driving status.
The duty status circle will also show you how much
drive and on duty time you have remaining.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Using The Daily Log List
The Daily Log List allows you to quickly find the daily log you want to review.
TO GET TO THE DAILY LOG LIST:

Tap Daily Logs on from the home screen.

Tap on View Logs.

You will see a list of your logs for the past 14 days.

You can filter this list by Unidentified Driving,
Carrier Edits, Warnings, or All.

This will help you to quickly find the day you are
looking for.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Editing Your Logs
TO ENTER EDIT MODE:

Tap on the log day you want to edit to see details
for that day.

You can choose to edit the Log or the Header tabs.

The Log tab contains all the event, DVIR, and
certification information.

The Header tab contains driver(s), carrier and
vehicle information.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Editing Your Logs
TO EDIT DUTY EVENTS:

While in the Log tab, select the event you wish to
edit. It will expand and display an Edit button.

Tap Edit.

Add any changes or notes required to the duty
status event.

Tap Save.

NOTE: Automatically recorded drive time and
certain types of events cannot be edited, only
annotated.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Editing Your Logs
TO EDIT THE HEADER:
While on the Header tab you can edit an event, select the event you wish to edit, and tap the Edit button.

While in the Header tab, navigate to the section of
the header that you want to edit.

Tap Edit.

Add any changes you wish to enter.

Tap Save.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Editing Your Logs
TO ADD A PAST DUTY STATUS:

Tap Add past duty status to add a new duty
status event to your log.

Select the Start Time.

Enter the Location.

Enter a Note.

Tap Save. The new duty status event will be
reflected in your logs and your hours-of-service.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Log Warnings
HOW TO IDENTIFY ERRORS OR OMISSIONS IN
YOUR LOG:
The BigRoad Mobile App will identify
any errors or omissions in your log
and notify you using an alert icon.
This will look like the small orange
triangle with an exclamation mark
shown here.

FIXING ERRORS USING EDIT:
To fix errors in your log, use the same process
outlined in the Editing Your Logs section of this
manual. Specific errors will be highlighted with the
orange alert icon shown above.

AT&T Fleet Complete ELD User Manual

USING BIGROAD

Certifying Your Logs
WHEN YOU COMPLETE YOUR DAY, YOURE REQUIRED TO CERTIFY YOUR DRIVING LOGS. TO DO THIS:
1

In the Daily Log, open the Log tab.

Tap Sign Log at the bottom.

IF THERE ARE ANY ERRORS IN YOUR LOG, YOU WILL BE PROMPTED TO EITHER FIX THE PROBLEMS OR
TO SIGN THE LOG NOW.
1

Follow t

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