User manual for "AT&T Fleet Complete"

Contact Support

Contents

(P): 1-800-220-0779
(E): [email protected]

Getting Started
Using BigRoad
Roadside Inspection
Malfunctions
ELD Driver Card

02
06
24
27
29

2024.05

Getting Started

Install Fleet Complete BigRoad ELD
Before reading this manual, you must install your device. See the Install
Guides for full instructions.
Click here to download the Install Guides.

DL-200

Getting Started

Download the BigRoad Mobile App
If you've already received an email to join a fleet on BigRoad, follow the instructions in that email.
If you're a new user, begin by downloading the BigRoad Mobile App for iOS (Apple) or Android
(Google).
HOW TO DOWNLOAD BIGROAD FOR
IOS (APPLE)

HOW TO DOWNLOAD BIGROAD FOR
ANDROID

1. Tap on the App Store icon from
your device.

1. Tap on the App Store icon from your
device.

2. Enter BigRoad in the search bar

2. Enter BigRoad in the search bar and
tap on the listing.

3. Tap on Get and then Install.
3. Tap on Install.

Getting Started

Sign Into Your Fleet

LOG IN TO THE BIGROAD MOBILE APP

1

Launch the BigRoad Mobile App by tapping the BigRoad
icon on your device's home screen.

2

Tap the Sign In button.

3

Enter your email address and password for the account
that your carrier has set up for you.

4

Tap Sign In.

Getting Started

Log In to a Truck
CONNECTING TO A FLEET COMPLETE BIGROAD ELD-ENABLED VEHICLE:

1

Ensure that the vehicle is running before you attempt
to connect. If you are signed in to the app

2

Tap the More menu.

3

Select Switch Truck.

4

5

Select the truck you want to connect to FC BigRoad
ELD. Note that BigRoad ELD-equipped vehicles will
show a DashLink icon beside them.
FC BigRoad ELD should now be connected to
your vehicle. Look for the DashLink icon in the
top-right corner of the BigRoad Mobile App to
confirm status.

NOTE: If your ELD-equipped vehicle has not been added to the BigRoad Mobile App, ask your carrier to add
your truck. An Administrator must do this from the Fleet tab in the BigRoad Web App. ELD-equipped vehicles
cannot be added or modified using the BigRoad Mobile App.

Using BigRoad

Duty Status Selector

Easily change your current duty status and
provide a visual indication of how much driving
time, on-duty time, and break time is remaining.

Using BigRoad

Tracking Your Duty Status

AUTOMATIC DUTY STATUS SELECTION
 When connected to a Fleet Complete BigRoad ELD-enabled vehicle, driving status will
be automatically recorded once the vehicle begins moving at greater than 5 mph.
 After being stopped for 5 minutes or turning off your vehicle, your duty status will
automatically be changed to On Duty (not driving).

AUTOMATIC DUTY STATUS SELECTION
 By tapping the duty status circle from the BigRoad
Mobile App home screen, you can easily change
your duty status. Driving is automatically recorded,
however if it becomes necessary, you can
manually set your duty status to driving.
 The duty status circle will also show you how much
drive and on duty time you have remaining.

Using BigRoad

Using The Daily Log List
The Daily Log List allows you to quickly find the daily log you want to review.
TO GET TO THE DAILY LOG LIST:
1

Tap
Logs menu
on from
thefrom
home
Tap Daily
the 'Logs'
tab
thescreen.
home screen.

2

Tap on View Logs.

3

You will see a list of your logs for the past 14 days.

4

You can filter this list by Unidentified Driving,
Carrier Edits, Warnings, or All.

This will help you to quickly find the log day you are
looking for.

Using BigRoad

Editing Your Logs
TO ENTER EDIT MODE:

1

Continuing from the previous page, tap on the log
day you want to edit to see details for that day.

2

You can choose to edit the Log or the Header tabs.

The Log tab contains all the event, DVIR, and
certification information.

The Header tab contains driver(s), carrier and
vehicle information.

Using BigRoad

Editing Your Logs
TO EDIT DUTY EVENTS:

1

While in the Log tab, select the event you wish to
edit. It will expand and display an Edit button.

2

Tap Edit.

3

Add any changes or notes required to the duty
status event.

4

Tap Save.

NOTE: Automatically recorded drive time,
including PC or Yard Move, cannot be edited,
only annotated. Drivers can edit the following
event types:
 Off Duty
 On Duty, Not Driving
 Sleeper

Using BigRoad

Editing Your Logs
TO EDIT THE HEADER:
While on the Header tab you can edit an event, select the event you wish to edit, and tap the Edit button.

1

While in the Header tab, navigate to the section of
the header that you want to edit.

2

Tap Edit.

3

Add any changes you wish to enter

4

Tap Save.

Using BigRoad

Editing Your Logs
TO ADD A PAST DUTY STATUS:
1

Tap Add past duty status to add a new duty
status event to your log.

2

Select the Duty Status and Start Time.

3

Enter the Location.

4

Enter a Note.

5

Tap Save. The new duty status event will be
reflected in your logs and your hours-of-service.

Using BigRoad

Log Warnings
HOW TO IDENTIFY ERRORS OR OMISSIONS IN
YOUR LOG:
The BigRoad Mobile App will identify
any errors or omissions in your log
and notify you using an alert icon.
This will look like the small orange
triangle with an exclamation mark
shown here.

FIXING ERRORS USING EDIT:
To fix errors in your log, use the same process
outlined in the Editing Your Logs section of this
manual. Specific errors will be highlighted with the
orange alert icon shown above.

Using BigRoad

Certifying Your Logs
WHEN YOU COMPLETE YOUR DAY, YOURE REQUIRED TO CERTIFY YOUR DAILY LOGS. TO DO THIS:
1. In the Daily Logs list, select the log day and open the Log tab.
2. Tap Sign Daily Log or Sign All at the bottom, to sign Log and DVIR at the same time.
IF THERE ARE ANY ERRORS IN YOUR LOG, YOU WILL BE PROMPTED TO EITHER FIX THE PROBLEMS OR
TO SIGN THE LOG NOW.
1. Follow the wizard to review any problems.
2. Once the problems have been addressed, tap Sign Daily Log again.

IF YOU HAVENT ALREADY ADDED YOUR SIGNATURE TO THE BIGROAD MOBILE APP, YOU WILL BE
PROMPTED TO DO SO.
1. 

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