User manual for "MasterPro"

PER FMCSA RULES, THIS GUIDE MUST BE KEPT IN THE VEHICLE AT ALL TIMES

MASTER ELD

DRIVER MANUAL

MASTERELD.COM
630-422-7497

SECTION 1
MASTERELD SYSTEM REQUIREMENTS

1. 4G LTE mobile device with data-roaming.
2. Bluetooth 4.0 and internal GPS.
3. Android 9 or newer operating system.
4. A Google account signed into the mobile.

SECTION 2
INSTALLING MASTER ELD APP
1. Download the MasterELD Driver App from the Google Play Store (for

Android) or the App Store (for iPads).
2. Open the MasterELD application. Enter your Username and Password.

Tap "CONFIRM".
3. To function, the MasterELD app requires permission to use your

devices Location and Storage. Select "ALLOW', or "ALWAYS ALLOW",
when prompted.

630-422-7497

[email protected]

SECTION 3
INSTALLING DEVICE
1. Make sure your vehicle engine is turned off. Check the

ignition key is set to OFF position.
2. Find the diagnostic port inside of your vehicle.
3. Insert ELD device and turn clock-wise to lock device.
4. Turn on Power. ELD device will begin synchronizing with
your vehicles engine computer.

The ELD device has small lights, to indicate its status.
Blinking Green and Blue ELD Device is connected and
receiving data from the vehicles computer.
No Light ELD Device is not connected or not receiving
power.

630-422-7497

[email protected]

SECTION 4
ALL DUTY STATUS
1. On the main ELD home screen, you will have all your duty status:

OFF DUTY, SLEEPER, ON DUTY, OF DUTY(PC), ON DUTY(YM)
2. Select one of the status. Your location will automatically
generate.
3. To indicate, tap on the long line next to REMARKS, such as PTI
or COFFEE BREAK.
4.Press SAVE and then press OK.

SECTION 5
INFO

1. The INFO section provides logbook details that are not included
within the HOS graph. Any changes can be saved by scrolling to the
bottom of the screen and clicking the large orange "Save" button.
This information may include:
Drivers Name
CMV Number

Load Number
Daily Mileage
Drivers ID Number
Trailer Number
Trip Information
Carrier Name and Address.

630-422-7497

[email protected]

SECTION 6
RECORDING MOVEMENT
1. Per FMCSA, the ELD device will begin automatically recording
movement at a vehicle speed of 5 MPH or more. Depending on driver
input, this movement can be categorized as one of three options:
DRIVING, ON-DUTY YARD MOVE, OFF-DUTY PERSONAL CONVEYANCE.

2. ON-DUTY YARD MOVE MOVEMENT :
Select "On-Duty" to designate the movement as part of your shift.
Check the box for "Yard Move" within the On-Duty menu before initiating
driving.
This movement will be recorded and counted towards your "ON-DUTY"
shift clock.

3. OFF-DUTY PERSONAL CONVEYANCE MOVEMENT

Select "Off-Duty" to designate the movement as personal and not related
to business activities.
Additionally, check the box for "Personal Conveyance" within the Off-Duty
menu before initiating movement.
Please note, per FMCSA regulations, a reason for the personal conveyance
must be provided.
MasterELD is not liable for Personal Conveyance (PC) movements that do
not comply with FMCSA regulations. If you have any questions regarding
PC movement, please reach out to your carrier for clarification.

630-422-7497

[email protected]

SECTION 7
DVIR (Post-Trip Inspection)
1. Post-trip inspections are mandatory at the end of each workday. To
initiate, go to the "DVIR" section and click the orange "+" button. The
driver may then select from two options:
The driver did not identify any issues with the vehicle combination
during the inspection.
The driver identified a fault with the vehicle combination during the
inspection and may provide additional details regarding the issue

SECTION 8
CERTIFY A LOG
1. Certifying your logs at the end of each workday is essential, as it
confirms the accuracy and authenticity of your recorded activities.
Select the "Signature" category.
Either draw your signature or apply a pre-saved signature.
Click the "Submit" button.

630-422-7497

[email protected]

SECTION 9
ELD MALFUNCTION
If the Vehicle Gateway is not functioning properly, you are experiencing
an ELD Malfunction and need to follow the procedures found in  395.34,
paraphrased below.

What does the driver need to do in case of a malfunction?
1. For any troubleshoot or issue contact MasterELD Technical Support
immediately at 630-422-7497 or email [email protected]
2. Provide written notice to your fleet management within 24 hours of
malfunction discovery.
3. Temporarily switch to manual paper logs until the ELD is
repaired.

What does the fleet need to do if the ELD is malfunctioning?
1. A motor carrier must take action to correct the malfunction of the
ELD within 8 days of discovery of the malfunction on a drivers notification
to the motor carrier, whichever occurs first.
2. Upon notification by fleet manager, MasterELD will prepare a new
device for the carrier.
3. If a motor carrier needs a time extension beyond 8 days, MasterELD is
not authorized to provide this extension. The motor carrier must contact
the FMCSA Division Administration for the state of the motor carriers
place of principal business within 5 days after a driver has notified the
carrier, according to guidelines set forth in 395.34(2)

Section 395.22  Motor Carrier Responsibilities
A motor carrier must ensure that its drivers possess onboard a
commercial motor vehicle and ELD information packet containing the
following items: An instruction sheet for the driver describing ELD
malfunction reporting requirements and recordkeeping procedures
during ELD malfunctions.

630-422-7497

[email protected]

SECTION 9
ELD MALFUNCTION
MasterELD Self-Monitoring
MasterELD will monitor and report malfunction data based on section 4.6
ELDs Self-Monitoring of Required Functions Table 4:
P  Power Compliance malfunction.
E  Engine Synchronization Compliance malfunction.
T  Timing Compliance malfunction.
L  Positioning Compliance malfunction.
R  Data Recording Compliance malfunction.
S

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