User manual for "HOBBS ELD"
Below you will find the vendor provided user manual for the ELD product "HOBBS ELD".
For contact information and additional devices produced by the same vendor see their page
Hobbs LLC.
ELECTRONIC LOGGING DEVICE User Manual UPDATE: 26/11/2025 Table of Contents ELD Mandate Overview ................................................................................................................................................. 4 INSTALLING THE ELD APP ON YOUR PHONE OR TABLET ............................................................................................... 5 LOGIN .......................................................................................................................................................... 5 SELECT VEHICLE .......................................................................................................................................... 6 ELD DIAGNOSTIC ........................................................................................................................................................... 9 CHANGE YOUR CURRENT DUTY STATUS ................................................................................................... 10 AUTOMATIC DRIVING DUTY STATUS CHANGES ........................................................................................ 11 PERSONAL CONVEYANCE .......................................................................................................................... 12 YARD MOVE............................................................................................................................................... 14 EDIT A PAST DUTY STATUS ........................................................................................................................ 16 INSERT A PAST DUTY STATUS .................................................................................................................... 17 RECLASSIFY DRIVING AS PERSONAL.......................................................................................................... 17 CONVEYANCE / YARD MOVE ................................................................................................................. 17 OFF-LINE MODE ........................................................................................................................................ 18 CREATE A VEHICLE INSPECTION REPORT (DVIR) ....................................................................................... 19 CHANGE VEHICLE INSPECTION REPORT (DVIR) ........................................................................................ 22 DELETE DVIR.......................................................................................................................................... 22 SIGN YOUR LOGS ................................................................................................................................... 23 HOS RECAP ................................................................................................................................................ 25 ALLOW AN OFFICER TO INSPECT YOUR LOGS ........................................................................................... 26 SEND LOGS ................................................................................................................................................ 27 VIOLATIONS AND WARNINGS ................................................................................................................... 28 HOS VIOLATIONS ................................................................................................................................... 29 HOS RULES ............................................................................................................................................ 29 HOS EXCEPTIONS .................................................................................................................................. 30 ACCEPT OR REJECT YOUR FLEET MANAGERS LOG EDITS ......................................................................... 33 ELD MALFUNCTIONS & DATA DIAGNOSTICS ............................................................................................. 35 MALFUNCTIONS & DATA DIAGNOSTICS MANUAL .................................................................................... 37 UNIDENTIFIED DRIVING EVENTS ............................................................................................................... 39 MISSING LOCATIONS ................................................................................................................................. 41 CUSTOMIZING THE ELD APP SETTINGS ..................................................................................................... 42 LOGS SETTINGS ......................................................................................................................................... 43 ACCOUNT SETTINGS ................................................................................................................................. 45 CHANGE PASSWORD ................................................................................................................................. 46 CARRIER SETTINGS .................................................................................................................................... 47 NOTIFICATIONS ......................................................................................................................................... 48 ABOUT & SUPPORT ................................................................................................................................... 49 FLEET MANAGER WEB VIEW ....................................................................................................................................... 50 COMPANY INFORMATION: .......................................................................................................................................... 51 ELD Mandate Overview It is important to know that ELDs do not fully automate driver logs. For example, drivers still have to manually set their duty statuses to Off Duty, Sleeper Berth, and so on. They also have to manually certify their records. The ELD is a tool to simplify the process of data collection for a drivers logs. The GPS connector allows your vehicle to communicate with the GPS app over a wireless connection. To support compliance with the FMCSAs ELD mandate, it automates the collection of the following data items: 1. Vehicle Identification Number (VIN) - it is used to automatically associate your records with a specific vehicle. If you move your ELD1 to a different vehicle, it will automatically read the new VIN and use the new VIN in your logs. 2. Odometer mileage - it is used to automatically fill-in fields in your driver logs. 3. Engine hours - it is used to automatically fill-in fields in your driver logs. 4. Engine on/off status - it is used as a trigger to automatically record events. A record will be automatically added to the ELDs logs when the engine is turned on or turned off. 5. Vehicle in-motion status - it is used as a trigger to automatically record events. A record will be automatically added to the ELDs logs when the engine is turned on or turned off. When the vehicles wheel speed exceeds 5mph, a duty status of Driving will be automatically recorded. If the vehicle is no longer in motion, the ELD will automatically record a duty status change to On Duty Not Driving after 6 minutes if the driver does not manually change their duty status. When the ELD adapter detects that the vehicle is in motion, the time must be recorded as either driving, personal use of the commercial vehicle, or a yard move. The time when the vehicle is in motion cannot be shortened or reassigned to a status of Off Duty, Sleeper Berth, or On Duty Not Driving 6. Location - it is used to automatically fill-in fields in your driver logs PAGE 5 Your records are collected and stored in a database on your smartphone or tablet with the ELD app. However, the ELD has an internal memory to store events when not connected to the ELD app. These records will be associated with the Unidentified Driver account and will be visible to all drivers of that vehicle on the main page of the ELD app. INSTALLING THE ELD APP ON YOUR PHONE OR TABLET Install the ELD application from Google Play on Android. Using your android device, go the Play Store and search for Hobbs ELD. LOGIN Login using your unique Driver ID or your email and your password. If you forget your password, press the forgot password option. Forgot password page opens. Enter your email and press the Reset password button. The password reset link will be sent to your email address. Note: If a motor carrier configures a driver account as exempt from ELD use, the ELD will advise the driver of this during the login/logout process. SELECT VEHICLE When the ELD device is plugged into the vehicles diagnostic port, it automatically reads and stores the vehicle information, including the VIN, directly from the ECU. This process happens before any driver logs in or initiates pairing, ensuring full compliance with FMCSA technical specification 4.3.1.7, which requires that the ELD obtain vehicle information without driver input. After the driver logs in, the main screen of the app is shown. Tap the truck icon in the top right corner to open a new screen. On this screen, press the No vehicle option to access the Select Vehicle page. From the list, choose a vehicle to paironly vehicles not in use by another driver (indicated by a green circle) can be paired. This pairing establishes the connection between the mobile app and the ELD device already connected to the vehicle. Once the pairing is confirmed, the app assigns the appropriate vehicle to the logged-in driver using the VIN and vehicle details that were previously retrieved without requiring the driver to manually select or input the VIN. Note: When using the ELD to record your driving time, remember to disconnect from the ELD when you are finished driving for the day. This is the best way to ensure that other drivers will be able to connect to the vehicle and that the driving time recorded by the ELD appears on the appropriate drivers logs. To release vehicle, select Release Vehicle button after which this vehicle can be used by another driver. ELD DIAGNOSTIC The ELD Diagnostics feature is a useful tool that allows drivers to view the properties of the ELD device installed in their vehicle. Once you have selected a vehicle, you can access this feature from Select vehicle page, pressing the icon. The ELD Diagnostics screen will appear, displaying various attributes of the ELD device and selected vehicle that may be useful when contacting ELD Support. CHANGE YOUR CURRENT DUTY STATUS On the main Logs screen, tap Current status bar. Update current duty status page opens. Select duty status and enter required fields. Duty status options are: Driving - This option changes the activity to Driving status and the Driver Log begins to record the driving time. It can be started manually or automatically (If the driver begins driving the truck without changing the status, the ELD device will sense the movement. After exceeding five miles per hour, the status will automatically change to Driving) On Duty (Not Driving) - After logging on for the first time that day, the driver selects this button to indicate the beginning of a shift. A Start of Day note is made in the logs. Off Duty - Moves the driver status to off duty for any type of break except time in the sleeper berth. To begin recording on- duty activities again, the driver must select a different status. Sleeper Berth - This option changes the driver status to Sleeper Berth for off-duty time during longer shifts. According to FMCSA Regulations, drivers on long shifts must have specific break and rest times. When the ELD gateway is able to obtain a valid GPS fix, the Location field will be automatically populated with the current location information of the user. If there is no GPS fix, the Location field will remain blank, in this instance and you must manually input the relevant details. From this screen, driver also has the option to choose one of the special driving conditions: Personal Conveyance - If personal conveyance is selected, the status will be set to Off Duty automatically and will disable the other options. Selection of this option will be recorded within the events history. Yard Move - If Yard move is selected, the status will be set to On Duty automatically and will disable the other options. Selection of this option will be recorded within the events history. Note: You will only see the Yard Moves and Personal Use of a CMV option if the Fleet Manager has allowed these options from the ELD web application. AUTOMATIC DRIVING DUTY STATUS CHANGES If the driver begins driving the truck without changing the status and after exceeding five miles per hour, the duty status will automatically change to Driving. When duty status is changed to Driving, then the new screen opens with a clock at the center of the screen that displays the remaining drive time. When using ELD app to record your hours of services at night, you can use night mode, feature to darken the background of the screen. When the truck stops, the driver can change to a non-driving status. If there is no change within five minutes, a prompt displays for the driver to change the status. If the driver does not respond to the prompt within one minute, the status automatically changes to On Duty (Not Driving). PERSONAL CONVEYANCE The ELD app allows drivers enabled for ELD mode to select Personal Conveyance (Off Duty Driving) for Driving Events that should not appear as Driving on their record of duty status. Personal Conveyance must be selected before the Driving Event is recorded by the ELD. On the main Logs screen, tap the Current status bar. Update current duty status page opens and select Personal Conveyance from the special driving categories. When personal conveyance is selected, the status will be set to Off Duty automatically and will disable the other options. You may also add notes in the Notes field to explain the purpose of selecting Personal Conveyance and press the SAVE button. On the main page, a green bar will appear that indicates Personal Conveyance is enabled. When vehicle is in motion, you will see that the Driving Event is being recorded as Personal Conveyance. Personal Conveyance duty status event in log graph is represented like Off Duty event, but with dotted line and different color. When vehicle stops, you can manually change your duty status by tapping and selecting one of the alternate duty statuses listed. You can also disable yourself from Personal Conveyance. If driver doesnt change duty status manually it will be automatically changed to Off Duty. Also, popup dialog will be shown, asking the driver if he wants to continue to use this special driving scenario. Note: When a vehicle is used for personal conveyance, vehicle miles and engine hours will be omitted for all recorded events, except for Power On and Shut Down events. Also, location will be generated at a lower precision level. YARD MOVE The ELD app allows drivers enabled for ELD mode to select Yard Move (On Duty - Driving) for Driving Events that should not be appearing as Driving on their record of duty status. Yard move is designed for those moments when youre moving your truck, but youre not really driving. An example of this is when youve been asked to move a few meters in a parking lot or youre picking up a load, and you need to get a bit closer to the loading dock. Yard Move must be selected before the Driving Event is recorded by the ELD. On the main Logs screen, tap the Current status bar. Update current duty status page opens and select Yard Move from the special driving categories. When the yard move is selected, the status will be set to On Duty automatically and will disable the other options. You may also add notes in the Notes field to explain the purpose of selecting Yard Move and press the SAVE button. On the main page, a green bar will appear that indicates Yard Move is enabled. When the vehicle is in motion, you will see that the Driving Event is being recorded as Yard Move. The Yard Move duty status event in log graph is represented like On Duty event, but with dotted line and different color. When vehicle stops, you can manually change your duty status by tapping and selecting one of the alternate duty statuses listed. You can also disable yourself from the Yard Move driving scenario. If driver doesnt change duty status manually it will be automatically changed to On Duty. EDIT A PAST DUTY STATUS On the main Logs screen, select the day you want to change. Select Log tab and choose duty status that you want to edit. From the Edit duty status page, you can set Start and End time by selecting appropriate fields and choose time from Set time dialog. To change duty status, select OFF DUTY, SLEEPER or ON DUTY buttons. To change location, tap on Location field and enter new location. Location must contain a minimum of 5 characters. To finish editing duty status event, you have to enter a note, explaining the reason for editing. To add notes, tap on the Notes field and enter a minimum of 4 characters. After making appropriate changes, press SAVE to finish. Your log graph will display the new changes. Note: ELD driving events CANNOT BE EDITED. In addition, any other duty status edit that would cause any subsequent reduction of recorded Driving time is not permitted. INSERT A PAST DUTY STATUS The same steps as editing past duty status are included when you want to insert a past duty status. After edit page is opened, to insert a duty status into the selected duty status event, press the + button at the bottom right corner of the screen and select duty status that you want to insert, choose start and end time, add location and notes and press SAVE to finish, after which log graph will display the new changes. RECLASSIFY DRIVING AS PERSONAL CONVEYANCE / YARD MOVE The ELD App allows drivers to reclassify the recorded driving period as Personal Conveyance or Yard Move and vice versa, but these special driving categories should be allowed from the fleet manager. On the main Logs screen, select the day that you would like to reclassify Driving as Personal Conveyance or Yard Move. Select the Driving period from the Log Event List below the Log Graph. Youll be able to reclassify Driving as Personal Conveyance or Yard Move. You may also add notes in the Notes field to explain the purpose of reclassifying your duty status. Tap SAVE button to finish. Your log graph will display the new changes. OFF-LINE MODE If your device is temporarily off-line, the app will switch to off-line mode. You will receive a notification at the bottom of the screen. Even in off-line mode, you can still edit duty status and make log changes. These changes will sync as soon as you go online again. You can press the Sync icon in the action bar to try to manually synchronize data with the Server. Data is sent immediately to the Motor Carriers server from the device when the device has an internet connection (good cell coverage or Wi-Fi). However, if the internet connection is poor, the information may not make it to the server. 1. When this occurs, an Un-sync status icon will appear instead of Sync icon. This indicates a failure to synchronize with the server. This icon will also appear when there is no internet connection, and the device has records that need to be sent to the server. 2. The driver can manually initiate the synchronization process by tapping on the Sync icon from the action bar. If it is successful, then the exclamation icon will disappear. CREATE A VEHICLE INSPECTION REPORT (DVIR) The DVIR feature provides a way for you to create online vehicle DVIR reports (Vehicle Inspection Report) while in the field. This helps to ensure that your vehicle confirms FMCSAs safety regulations. On the main Logs screen, you can check if a DVIR is already created or not. Next to the wrench icon you can see 3 statuses: No DVIR, No Defects, or number of Defects. If you want to add DVIR first select the day for which you want to create the report. Select DVIR tab and press the plus button at the bottom. A new DVIR page has opened. At the General tab, add all required fields and select the type of DVIR that will be created: a. Pre-trip: A DVIR conducted before driving the CMV b. Post-trip: A DVIR conducted after driving a CMV c. Other: Any DVIR conducted in any other period that the ones specified in points a & b At the Vehicle tab, you can add/remove vehicle defects. Choose the defects that apply from the available options on the Vehicle Defects screen. Select the tab Sign to sign the DVIR. Tap the Sign DVIR button to electronically sign the report. Enter your signature in the marked field on the Sign DVIR screen and click Done. After you sign it tap Save. When you return to the main DVIR tab, on the selected Log, the inspection report that you have created will be shown. Also, on the main Logs screen, the Wrench icon will reflect the changes made, i.e. if you have reported 2 defects, it will change from No DVIR to 2 Defects. CHANGE VEHICLE INSPECTION REPORT (DVIR) In this section, you can edit and change the vehicle inspection report. DELETE DVIR If you want to delete a report, tap the Delete icon (trash can) on the DVIR tab. A pop-up window will appear to confirm if you want to delete the report. SIGN YOUR LOGS Drivers are responsible for signing (certifying) their day logs for every 24-hour period. If they, or their fleet managers make any edits to the information that is already signed, they will need to recertify the logs again. From the main Logs screen, tap the day you want to sign. Select the Sign tab on top. Select the Sign log button and enter your signature with the finger. Press Agree to finish. Note: Driver can only sign log if all information is filled in FORM section Note: Driver certification of the daily logs is REQUIRED BY LAW. If there are any records that need certification or recertification, the ELD app will indicate the required action by the driver when logged-in or logged-out. If the driver has not certified all the daily logs, the ELD will prompt the driver regarding noncertified logs upon logging-in or logging-out from the app. HOS RECAP From the main menu, select Hos recap to bring up the recap information and corresponding cycle data for the specified duty day. On this screen you can see a complete recap for the last 7 days including current day with total on-duty hours (On duty & Driving Hours). If you want to see details about some specific day, select the day from the given list and HOS details dialog will appear. All cycle restarts during these days will be included in the recap. ELD allows drivers to view how many hours they have left in their Hours of Services. At the top of the screen four clocks are shown, which automatically calculate your break, drive, shift and cycle time from your log information. 1. 2. 3. 4. The BREAK clock shows the time left until you need to take a 30-minute rest break; The DRIVE clock shows the time left until your driving limit is reached; The SHIFT clock shows the time left until your shift ends; The CYCLE clock shows the time left in your 60- or 70-hour cycle. Below four clocks, you can see: 1. Hours worked today; 2. Total hours since the last restart; 3. Hours available tomorrow. ALLOW AN OFFICER TO INSPECT YOUR LOGS The Inspection logs feature provides the ability to view the drivers daily logs for the current 24hour period and the past one week. It includes all the information necessary for a safety inspection, like vehicle used, shipments, all types of events, including unidentified driving events esc. From the main menu, select Inspect Logs. This will allow the officer to inspect your logs directly from the device, tap Begin inspection button and hand your phone to the DOT officer. If for some reason the inspector needs logs more than 8 days old, the carrier can provide this data by logging into the web portal. SEND LOGS The drivers ELD records can be transmitted to an enforcement agent, or to a personal email, through selection of the Send logs option from the main menu button inside the ELD menu. 1. To send your logs to a personal email in word format press button Send logs. On this way, you will send 8 logs (for current 24-hour period and the previous 7 consecutive days). If you want to send specific log, from the main Logs screen select the day that you want to send (select checkbox) and press on message icon which is shown at the top of the screen. 2. To send your logs to an officer, from the main menu, press button Send output file and choose one of the given options (Send email or send with web services). The ELD output file transferred is encrypted using AES-256. Before sending, the driver can enter an output file comment which is optional. The maximum number of characters that can be entered in the comment is 60. VIOLATIONS AND WARNINGS The ELD app alerts you to potential and active violations and gives warnings about missing logs data. On the main logs screen, the red exclamation icon indicates that your log has a HOS violation or gives a Form or Certification warning. HOS VIOLATIONS The HOS Violations are listed below the log-graph. Tap on the violation to check the details. The HOS Violations include Cycle, Shift, Driving and Break Violations. HOS RULES Hours of service violations are the number one cited violation during roadside inspections. Its the principal reason for the ELD mandate, which requires commercial drivers keeping a Record of Duty Status to switch from paper logs to an electronic logging device by December 2017. Avoiding these violations is easy if you know the HOS rules, but many drivers and fleet managers are misinformed. Main HOS Rules to avoid violations are: 1. Know your cycle: Driving cycles depend on how many days of the week your carrier operates. If your carrier operates every day of the week, you are eligible to operate under the 70-hour/8-days cycle, which limits a driver to 70 hrs. on-duty over any 8-days period. If your carrier operates for fewer than 7 days in a week, you are eligible to operate under the 60-hour/7-days cycle, which limits a driver to 60 on-duty hours over any 7-days window. 2. Restarting your driving cycle: If you want to completely refresh your driving cycle, you must take 34 consecutive hours off-duty and/or Sleeper Berth time. The 34-hour restart has undergone recent changes over the past year, but this is the most up-to date requirement for a restart and the only one you need to know. 3. The 14-hour rule: When a driver comes on-duty after taking at least 10 consecutive hours off-duty, he or she has a 14-hour window to complete driving for the day. Although driving is not permitted after the 14th hour, other work-related tasks may still be performed. 4. The 11-hour rule: Within the 14-hour driving window, you are allowed to drive a maximum of 11 hours. 5. The 30-minute break: No driving is allowed after any 8-hour on-duty period (On Duty or Driving) until a driver has taken the mandatory 30-minute off-duty break. 6. The 10 hour break: If time on the 11-hour or 14-hour clock has expired, the driver must take at least 10 consecutive hours in Off Duty and/or Sleeper Berth status to reset those clocks. 7. Split sleeper berth: The split sleeper berth allows drivers to split the required 10 hour off-duty break into two shifts. One of those shifts must be between 8-10 hours, spent entirely in the sleeper. The second shift can be between 2-8 hours and completed in the sleeper berth, off-duty, or as a combination of sleeper berth and off-duty. Regardless of the order in which a driver takes these breaks, successful completion of both will give the driver a new 11-hour drive time and 14-hour driving window, which begins after completion of the first qualifying break. These seven rules cover the major HOS rules for property-carrying vehicles. Familiarizing yourself with the basics of HOS can help you avoid fines and keep your fleet out of trouble. HOS EXCEPTIONS There are many different exemptions and exceptions that extend or change the main HOS rules. ELD app allows the use of the following exemptions. 16-HOUR SHORT HAUL EXCEPTION The 16-hour short-haul exception allows drivers on US 70/8 or US 60/7 cycles to extend their 14-hour window by 2 hours every week. To be able to take the short-haul exception, this exception must be enabled in logs settings. On the main Logs screen, select the day when you would like to take the Short-Haul exception. Select Take 16 Hour Exception from the action bar menu. You can see the 16 Hour Short Haul Exception below the log graph. You can also reject the short-haul exception. To reject the exception, select Reject 16 Hour Exception from the action bar menu. Note: Drivers can have 16-hour short-haul exception once per cycle. You will only see the option for short-haul exception if you have not used this 16-hour exception in the previous 6 consecutive days (unless you have utilized the 34-hour break to restart your weekly cycle). ADVERSE DRIVING CONDITIONS EXCEPTION Adverse Driving Conditions Exception extends the driving limit / ON-Duty limit by up to 2 hours due to unforeseen driving conditions. This exception is allowed for all drivers. The FMCSA defines adverse driving conditions as: snow, sleet, fog, other adverse weather conditions, a highway covered with snow or ice, or unusual road and traffic conditions, none of which were apparent on the basis of information known to the person dispatching the run at the time it was begun. So, while this may include an unexpected snowstorm or a traffic delay due to a crash, it doesnt include time sitting in traffic due to normal, rush hour congestion. If any of the conditions described above exist, drivers may continue driving until the intended destination is reached or until they are able to safely reach a secure location, but for no more than two extra hours. It is important that drivers note their log when using the exemption. They must also provide as much detail as possible. On the main Logs screen, select the day when you would like to take the Adverse Driving Conditions exception. Select Take Adverse Driving Exception from the action bar menu. You can see the Adverse Driving Exception below the log graph. You can also reject the Adverse Driving exception. To reject the exception, select Reject Adverse Driving Exception from the action bar menu. WELLSITE WAIT TIME EXCEPTION Drivers in the oil-well transportation service can use time spent waiting at oil well site as OFFDuty time or to satisfy the 30-minute break. To be able to take the Wellsite Wait Time exception, this exception must be enabled in logs settings. On the main Logs screen, select, current status. Update current duty status page opens. From here, select Waiting time, which automatically sets duty status to off duty. Add Location if it is not automatically entered by the system, add notes and press SAVE to finish. ACCEPT OR REJECT YOUR FLEET MANAGERS LOG EDITS A properly credentialed manager can edit your logs using ELD web portal for managers, but those edits will not affect your logs unless you choose to accept them. If you disagree with the managers suggested changes, you may reject them. If you accept the changes, your logs will be altered, but a copy of the original log will be kept for reference. The driver will be notified about the edits done by the fleet manager. On the main Logs screen, Log Edit suggestions will be shown. Select a day in this section, to approve or reject the changes. Your fleet managers edits will be in the Edited Log tab with different colors. To view the original log, tap on the Current Log tab. To approve or reject the suggested edits by fleet manager, tap on the REJECT or the ACCEPT button, located at the bottom of the log. ELD MALFUNCTIONS & DATA DIAGNOSTICS The ELD app includes a Self-Monitoring function which not only relays malfunctions to the server but also notifies the driver in the event of a malfunction. When an ELD malfunction or data diagnostic event is detected or cleared by the ELD, the ELD records the event. The recorded malfunctions and data diagnostic events are inconsistencies found while monitoring the app/ELD against FMCSA compliance requirements. When a malfunction or data diagnostic is detected, the app will notify the user by displaying a pop-up alert. Also in the application toolbar, letters M and D will indicate these events, respectively. When you see the data diagnostic indicator, you should view the data diagnostic details by tapping the indicator. This opens the Data diagnostics screen that lists data diagnostic events recorded on the ELD. You can view the details of a data diagnostic and clear it from the list. When you see the malfunction indicator, you should view the malfunction details by tapping the indicator. This opens the Malfunctions screen that lists malfunction events recorded on the ELD. You can view the details of a malfunction and clear it. ELD needs to be captured when a malfunction or data diagnostic event has been cleared by the driver. Note: Unidentified driving records data diagnostic will be cleared automatically if unidentified driving events drop to 15 minutes or less during the current 24hr period and previous 7 days. MALFUNCTIONS & DATA DIAGNOSTICS MANUAL ELD provides ELD Malfunction Diagnostic Manual for drivers, which they can present to a DOT officer during an inspection in case of an ELD malfunction. As per FMCSA rules, this manual must be always kept in the vehicle. How does the driver know if the ELD is malfunctioning? Neither of the LED lights on the device are turned on (green or red) when the device is plugged into the trucks diagnostic port, and the power is on. What does the driver need to do if the ELD is malfunctioning? Contact at +1 737 313 4411 or email [email protected] to troubleshoot the issue immediately. Note the malfunction and inform your fleet company within 24 hours with a written notice. Keep a paper log for that day and until ELD is repaired or replaced. In the event of an inspection, display the previous 7 days logs from the ELD app. UNIDENTIFIED DRIVING EVENTS If you are using the ELD, it is important to connect to the ELD from the ELD app before you start driving. If you do not connect with the ELD before driving the vehicle, driving time will be recorded as an Unidentified Driving Event until assigned to or accepted by a driver. The US Department of Transportation has provided specific guidelines for unidentified driving recorded by an ELD. To comply with the guidance provided by the DOT, the ELD will notify you of any Unidentified Driving Events after connecting to the ELD (after logging in to the app and selecting appropriate vehicle). Once you have connected to the vehicles ELD from the ELD app, any recent driving events will appear in the orange ribbon on the main screen under Unidentified Driving. Tap the ribbon to see the Driving Events. Then, you will be able to accept or reject these Unidentified Driving Events directly from the ELD app. In addition to being notified of Unidentified Driving Events in the ELD app upon connecting to the ELD, your fleet manager may also assign an Unidentified Driving event to you in the format of a Log Edit Suggestion. These suggestions will appear in a second orange ribbon on the main screen of your ELD app. (see section 16. Accept or reject your fleet managers log edits). If you think you have accepted an Unidentified Driving event by mistake, you can contact your fleet manager so that they can re-assign the driving event to the correct driver, or you can edit these events and in this situation the previous unidentified driving records will be recreated, and they can be accepted by other drivers. MISSING LOCATIONS The missing location indicator occurs on the main page in action bar (icon with plus sign in it) when the ELD detects a data inconsistency. It indicates there is required location information missing from your logs. When you see the missing location indicator, you should view all missing locations by tapping the indicator. This opens the Missing locations screen that lists all events with missing location recorded on the ELD. Select event to add location. Also enter a note and press ok. CUSTOMIZING THE ELD APP SETTINGS The apps settings and preferences can be customized in the setting screen. To navigate this part of the app, open the main navigation menu and select the Settings option. This will display the Settings screen. On the Settings screen, you can choose those parts you want to edit, like Logs settings, Account, Password or Notifications. On the Carrier screen you can check the details of your carrier. LOGS SETTINGS This is where you change the HOS rules or the Federal Motor Carrier Safety Administrations (FMCSA) regulations that govern the hour that a commercial vehicle driver can legally accumulate driving or being on duty for a motor carrier in a working day and week. This is also where you apply the HOS rules exceptions. Select the appropriate HOS rules that you would like the app to use from the drop-down list. You can customize these options: Cycle rule - this is where you can set the consecutive multi-day duty period which the driver will follow. Choosing a cycle will take into effect the corresponding legal limitations on the hours that can be used by the driver in a 7 day or 8 day working cycle. Available cycle rules in ELD app are: Cycle Limit Shift Limit Drive Limit Break Limit USA 60Hr/7days 7 days 14 hours 11 hours 8 hours USA 70Hr/8days 8 days 14 hours 11 hours 8 hours California 80Hr/8days 8 days 16 hours 12 hours N/A Texas 70Hr/7days 7 days 15 hours 12 hours N/A Alaska 70Hr/7days 7 days 20 hours 15 hours 8 hours Alaska 80Hr/8days 8 days 30 hours 15 hours 8 hours Log increment - edit current log in 1- or 15-minutes increment Cargo type - set the applicable Hours of Service rules for property carrying, passenger carrying commercial vehicles or for Oil and Gas Available cargo type rules options in ELD app are: 1. Property the 11- and 14-hours rule will apply 2. Passenger the 10- and 15-hours rule will apply 3. Oil and gas - the 10- and 15-hours rule will apply Restart - 24- or 34-hours restart 30 Minute Rest Break 16 Hour Short Haul Exception Waiting for Time Exception Enabled Yard Move - this exception can be enabled only by fleet manager Enabled Personal Conveyance - this exception can be enabled only by fleet manager ACCOUNT SETTINGS Account page lists all drivers current information. To change your account information, select the appropriate filed that you want to change, and press SAVE. Note: Driver cant change his email, his driver ID or his Exempt status. CHANGE PASSWORD If you want to change your password, open Change password page and enter your current password, under the Current password field enter your new password and press SAVE. CARRIER SETTINGS Carrier page list your current carrier information. Carrier information can only be changed on the website and cannot be changed using the ELD mobile app. NOTIFICATIONS On the Notification screen you can choose when you would like to receive alerts for potential HOS violations. ABOUT & SUPPORT From the Main menu tap on About & Support to open this option. From here you can see app details, like which is current app version. and support contact details. FLEET MANAGER WEB VIEW On the official web page a fleet manager can log in and track drivers statuses, locations and violations. Everything from the administration point of view can be managed from the web with the fleet manager privileges, like for example vehicles, drivers, groups etc. COMPANY INFORMATION: Sahara Hobbs ELD, LLC Phone: +1 773 573 2208 Web: app.hobbseld.com E-mail: [email protected]