User manual for "ELD2020 iOS"

Below you will find the vendor provided user manual for the ELD product "ELD2020 iOS".

For contact information and additional devices produced by the same vendor see their page Hutch Systems Inc.

INTRODUCTION

INITIAL SETUP PROCEDURE

Logging To The System
Unidentified Data Events
How To Assume Unidentified Data

MAIN SCREEN FOR THE CURRENT USER

Main Screen Description
Additional information shown on Main Screen

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5
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6
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7

HOW TO CHANGE DUTY STATUS

HOW TO EDIT THE DUTY STATUS

DESCRIBE THE HOURS AVAILABLE ON THE HOME SCREEN

VARIOUS ELD 2020 FUNCTIONS AVAILABLE IN COMMON TASK MENU

How to Certify the Daily Logs
How to Check the Driver profile.
How to Inspect Previous days logbook.
How To Accept/Reject Edit Request
How to Check HOS Violations

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HOW TO CHANGE HOS RULE BETWEEN CANADA/ USA

VEHICLE IN MOTION

What Happens When Vehicle Is In Motion

TEAM OPERATION

How To Login Team Drivers?
How To Switch Back To The First Driver?
How To Set Active Driver?
How To Assume Team Driving Time/ How to Transfer Logs to Co-Diver?

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SYSTEM STATUS ICON

ELD 2020 MALFUNCTIONS / DIAGNOSTIC INDICATORS

DVIR (DAILY VEHICLE INSPECTION REPORT)

How To Complete A DVIR?
How To Add Defects?
How To Add Image?

VIEW COMPLETED DVIR

How To View Previously Completed DVIR?

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25
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SETTINGS MENU

How To Enter Fuel Detail?

HOW TO MANUALLY POST AND SYNC DATA WITH SERVERS

SUBMIT RECORD TO DOT OFFICER AT SCALES

LOGOUT

EXIT

INTRODUCTION
Comprehensive Smart Fleet to alleviate your concern to sustain HOS compliance Optimize everyday fleet activities and
performance by engaging our federally compliant software named as ELD 2020 for driver log automation.
This product is offered to enable businesses to function under the recent FMCSA statute. The fleet manager can get real-time insight
into moving assets through detailed windows providing exhaustive information for each vehicle.
This made to order system gives facilitation to trucking companies, carriers and commercial drivers to proactively control any kind of
violation prior they get caught in the inspection.

USP OF ELD 2020
Industry leading software to stay competitive and productive in market
We believe that everyone engaged in the fleet operations must remain connected without any hassle.
Our intuitive ELD 2020 is programmed to meet operational needs to run a safer fleet and decrease the expense incurred due to
manual paperwork.
The common fleet challenges resolved by our software are:

Decrease errors and violations: Our digitized concept highlights all exceptions and violations in order to keep accurate
HOS records.
Fast retrieval of data: HOS data can be quickly retrieved through the web App in just a few seconds and can be sent to
the drivers when they get stuck without any latency.
Saves time: Maintaining, e-log book needs a significant time interval specifically when an audit occurs. This e-logs
concept will eradicate the need for manual record keeping. Moreover, we have automated most of the time-intensive
activities that are required to be performed by a driver to stay compliant.
User-friendly: Our ELD solution helps drivers to record hours of service automatically through a simple touch screen
interface.

The ELD 2020 is the First and Only ELD based on PAYD (Pay-As-You-Drive) model. It meets all FMCSA ELD requirements and is
listed on FMCSA registered ELD. The ELD 2020 is powered by Hutch Systems and is trusted by clients across the USA and Canada.
The ELD 2020 works in conjunction with ELD 2020 hardware and is not reliant on Bluetooth Connectivity to achieve ELD mandate
compliance. ELD 2020 stores all ELD required elements in builtin internal storage and transmits to ELD 2020 app when the user
connects to ELD Hardware via Bluetooth Connection.

ELD 2020 can be hardwired to vehicle and support all Heavy Duty, Medium Duty, Light Duty, and Passenger vehicles and support
quick and easy self install option.
ELD 2020 supports Live Tracking and IFTA Fuel taxes with 99.999999 percent accuracy to keep you worry free from audits.
Hours of Service violations and alerts are calculated as per selected USA or Canada HOS rule. The ELD 2020 keeps you worry
free and saves you and your company from fines and CSA scores.
ELD 2020 supports DVIR (Daily Vehicle Inspection Reports) and will assist you during safety audit.
ELD 2020s friendly and intuitive user interface is loved by drivers and is one of the simplest ELDs to use in the market.
ELD 2020 is designed to keep the hard working drivers in mind and is only for .99 cents per day.
ELD 2020 is backed by 24/7 support and can be subscribed to premium support for those less tech savvy users.
ELD 2020 is compatible with Android Phones running Android 6.0 and above and all IPhones 6s and above.

INITIAL SETUP PROCEDURE
Logging To The System
The steps for logging into the system are as follows:

Launch the app on the Device.
Use the Unique Login ID and Password provided by the Company Admin or the safety manager to sign in.
Enter the Username in the respective field
Enter the password in the Password field.
Tap Sign In.
Once the system logs in the user, enter the details in the system.
If you are doing the setup and launching the application for the first time, then enter Shipping
Number/Commodity and Trailer Number details.
Note: The information is strictly for your facilitation and is not mandatory to fill and can be skipped).
Users can also review these fields and change them, if required.
Select Save to save the data and view the Daily Log screen

Unidentified Data Events
If ELD 2020 has any Unidentified Data Events, you will be prompted during login to view.Unidentified
events are the events where the driver has not logged into the system while being on duty or other duty
statuses. The system records the events but does not know the identity of the user.Each time someone
logs in, the ELD 2020 will prompt that there are unidentified events and ask whether the user would like to
assume those events for that Unit #The dispatcher/safety Manager can also alert the driver about certain
unidentified events.

How To Assume Unidentified Data

Tap Yes to view the data.
Select the event you wish to assume by Tapping on the number
Note: You can select multiple events in one go.
Tap the Accept button.
Enter the Shipping & Trailer info that was utilized at the time.
Tap the Save button.

MAIN SCREEN FOR THE CURRENT USER
Main Screen Description

System Menu

Various ELD 2020 options can be accessed here which includes ELD2020, DVIR,

More, Help, Settings, and Logout, Exit.

System Status ELD 2020 monitors various health checks. All icons must be green to function properly,
but occasionally some icons may turn red.

Duty Status Change All Duty Status changes can be made by Tapping on this menu which includes: OFF
(off-duty), SB (sleeper berth), D (driving), ON (on-duty), PC (personal use / personal conveyance), and YM
(yard move).

Rule Change

By Tapping this icon, you can switch among the available rules enabled by your

company administrator which may include 70hrs/7days (Cycle 1), 120hrs/14 days(Cycle 2), or 70hrs/ 8days
(USA).

Common Task

Various ELD 2020 related functions can be accessed by Tapping on this menu

which includes: Post Data, Set Active, Sync, Login Team,Set Deferred (For Canada) and Undocking.

Daily Log This is a shortcut to access Main Graph Screen from any menu.

ELD Data Share

During DOT Roadside

Inspection, ELD 2020 data can be shared with
officers by Tapping on this menu.

Shipment Details

By Tapping this,

you can enter shipping & commodity and trailer
information.

Back Button This is the back button of the
Device. Tap on this icon to hide the keyboard.

Home Button This is the home button of the
Device.

Additional information shown on Main Screen:
1. Current Daily Log Date
2. Current logged in driver name
3. Vehicle & Driver Info
Time Zone ELD 2020 displays the home terminal time zone for the logged in driver.
Co-Driver ELD 2020 displays the name of the co-driver if present.
Veh. Mi/Hrs ELD 2020 displays the total vehicle mileage and total engine hours as read
from the vehicle ECM.
Current Trip ELD 2020 displays the miles driven and hours elapsed since last engine
power up.
4. Driver HOS (Hour Of Service) Info
Driving Hours - ELD 2020 displays the driving hours available up to the next potential
HOS violation based on the current HOS rule selected.
Work Shift cleHours ELD 2020 displays the work shift hours remaining based on the
current HOS rule selected.
Canada 70hrs/7days ELD 2020 displays the current hours remaining as per Cycle
selected by the driver
US 70hrs/7days ELD 2020 displays the current hours remaining as per rule selected by
the driver (in this example its 70hrs/8days).
5. Duty Status Grid displays duty status changes for the current 24 hours.
6. Total Hours spent in each Duty Status.
Note: If you want to display the Grid Line to current time, you can set it in the Settings menu.

HOW TO CHANGE DUTY STATUS
1.

Daily Log screen shows all six types of Duty Status:

Off Duty: Driver not in position of the vehicle.

Sleeper: Driver is in the Sleeper Berth.

Driving: Driver is driving the vehicle.

On Duty: Driver is on duty working for the employer but not driving the vehicle.

Personal Use: Driver is off duty and the vehicle is being used as personal conveyance.

Yard Move: Driver is on duty working for the employer in the yard.

To change a Duty Status, select the Status Change button as shown above.

Select the suitable Duty Status from the Select Duty Status menu that pops up as shown below.

Select from the following duty statuses:
OFF: Off Duty
SB: Sleeper Berth
On: On Duty
D: Driving Mode
PC: Personal Use of CMV
YM: Yard Move
Note: PU and YM statuses are configured.
Note: If YM or PC is selected, add a minimum of four characters in the Annotation column including spaces.

Annotation is optional, if you want to enter some other input apart from the options presented, Tap the
annotation field and type.
5.

Tap the Save button to save the change of duty status.

The Daily Log screen appears, which shows the status change.

Duty Status grid shows a timeline of 24 hours with a line indicating the changes in duty status and hours spent
in each duty status. The graph line turns red in the US and blue in Canada region in the duty status grid by
default (The color of the graph line can be Configured in the Display Settings of APP).

Note: As an additional option the user can select the duration of the graph line additionally entering the
preferences.

Each Duty Status is indicated on the left side of the screen. These include: Off Duty, Sleeper berth, Driving and
On Duty.

The Total hours in each duty status are shown on the right side of the screen.

10. Scroll down to view each change in the duty Status, it will be listed below. The most recent change will be at
the top.

Note:
Yard Move (YM): When you select Yard Move, the system will place you on-duty and when the vehicle goes through power cycle (Engine OFF and then ON),
you must select Yard Move again, otherwise, the system will transfer your status to driving status when vehicle reaches 5 MPH.
Personal Use (PC): When you select Personal Use, the system would place you in the off-duty mode and when the vehicle goes through power cycle (Engine
OFF and then ON), ELD 2020 will display a dialog box for you to confirm whether you wish to continue Personal Use. If you do not confirm, and the vehicle
reaches 5 MPH, the ELD 2020 will place you in driving status.Minimum 4 character long annotation is required for YM & PC
Note: PC and YM are configurable and if you do not see these, please consult your Safety Manager. The Safety Manager or Authorized Personnel can provide
the Access for the same.

Shipment Details
How To Enter/Change Shipping & Commodity And Trailer Information
According to USA HOS regulations, the driver must enter Shipper Name or BOL
and Commodity information. The driver must also provide trailer information.

1. Tap Truck icon

present in the top right

2. Enter Shipping & Commodity and Trailer information
3. Tap Save
Note:

If you wish to pick more than 1 shipment or trailer, please append by
using Comma.

If the truck icon has red X, then you have not entered Shipping and
Trailer information for the day.

If you have enabled Copy Trailer in Settings menu, then ELD 2020 will
continue to copy the Shipping & Trailer information for you (Trailer in
DVIR is copied from here as well).

HOW TO EDIT THE DUTY STATUS
1. Scroll down to the duty status log.
2. Select the Duty Status record you want to change
3. When a Duty Status record is selected, an Edit option appears on the left side. Tap on the Edit
button to edit the record.
4. To edit the Event Type, Tap the event type button.
5. Select new Duty Status and fill in the required Annotation. Select the Save button to save the
data.
6. Tap Time to change the time of the duty status.
7. Select the correct time from the pop up time clock that appears on screen.
8. Tap Save to save the data
9. Enter the reason for the Duty Status change in the comments field. Select Save to save the data
10. The change Duty Status along with the edit and comments are shown below on the Daily Log
screen.

DESCRIBE THE HOURS AVAILABLE ON THE HOME SCREEN
1. As soon as the user logs into the driving status, the status button starts calculating the number of
hours left in his driving.
2. The hours shown are the hours left as per the rule (USA/Canada in accordance to Motor Vehicle
Act) selected by the user.
3. The screen also shows the Time Zone in which the user is driving.
4. For a stationary vehicle, an alert will appear asking the Driver to change the status if the current
duty status is driving. If a user does not respond within the stipulated time the status will
automatically change to On Duty.
5. However, in case of a vehicle being stationary for more than 3 seconds then again moving at a
speed more than 5 miles an hour, the system will automatically change the status to Driving.
6. The Canadian work shift is made of 16 hours and American work shift is 14 hours, which is an
accumulation of On Duty, Off Duty, Sleeper Berth and Driving. The Off Duty shall be more than 8
or 10 consecutive hours for the system to reset the daily driving and work shift to reset based
upon current hours of service rule selected by the driver.
7. The total weekly hours will be rescheduled once the user takes a minimum of 34 or 36
consecutive hours of Off Duty.
8. ELD 2020 will also display whenever the next violation can occur and for how long you must go
OFF-DUTY or SLEEPER-BERTH.

VARIOUS ELD 2020 FUNCTIONS AVAILABLE IN COMMON TASK MENU
You can access the common task menu function by Tapping on the Common Task menu
screen.

located on the main

Post You can send the ELD 2020 data to Hutch Server by Tapping on this menu
(Note: ELD 2020 automatically sends data to Hutch Servers periodically depending if the Internet is working on your
Device).
Set Active Set active is only required when operating ELD 2020 in a team environment. When the first driver logs
in, the system automatically sets the first driver as active and all automatic duty status changes are logged for the
active driver. When the co-driver starts to operate the vehicle, he/she must set himself/herself as the active driver
(Note: To set yourself in the active status, the other driver must not be in the driving status. When co-driver logs out,
ELD 2020 will make the logged in driver as active, if he/she was not already active).
Sync You can download new configuration from Hutch Servers by Tapping on this (Note: If your password has
been changed or your profile is modified, you must Tap here to download the latest information).
Login Team Switch User is used to login co-driver or to view the other drivers daily log information.
Undocking If you wish to take the Device out of the vehicle, you can undock it by Tapping this (Note: If you take
the Device out and do not dock it back , then the Device loses connection with ELD 2020 hardware installed on truck
, it will log Engine Synchronization error and you will not be able to use the Device unless you connect it with the
ECM).

Note: When Undocked, you must dock it to access ELD 2020 functionality.

HOW TO ACCESS ADVANCED ELD 2020 FUNCTIONALITY
ELD 2020 is in compliance with FMCSA ELD Mandate and features for Driver Daily Log
are available under the ELD 2020 menu which can be accessed via System Menu.

1.
2.

Tap System Menu
Tap ELD 2020 (Scroll if necessary)

Description Of ELD 2020 Menu:

Inspect DailyLog Driver can inspect his/her previous Driver Daily
Logs for a maximum of 15 days.

Driver Profile Driver profile shows information related to logged in
driver.

Certify All un-certified driver daily logs are displayed. All driver daily
logs must be certified. To know more, check the Un-Certified Log part of
this manual.

Edit Request All edit requests suggested by your safety manager can
be confirmed or rejected.

Unidentified Data Any time someone operates the vehicle, ELD 2020
logs those events under the Unidentified Driver account and can be
viewed and/or assumed. To learn more, check the Login part of this
manual.

Violation History ELD 2020 computes every HOS rule and displays
any HOS Violation occurred with a description.

Inspector Mode During the Roadside inspection, the driver can enable
this feature, before giving the Device to the officer.

HOW TO CERTIFY THE DAILY LOG
The objective of certification of the daily log is to make the driver take the
ownership of each 24-hour log.
In the event of any changes/edits to the log, the driver has to re-certify the log.
Tap on Menu

On home screen

Tap on ELD 2020
To Certify LogBook Tap on Certify.
Tap On logs you wish to Certify. You can select the Logs One by One or by
selecting all the Un-Certify logs at once using the Icon. Once the Logs are selected
which needs to be certified simply click on the the Icon

HOW TO CHECK DRIVER PROFILE?
Driver profile displays information related to logged in drivers. DOT password is displayed in this as well
as given to the inspector during the roadside inspection if the officer wants to view your Daily Log on
Hutch DOT Portal (Note: Hutch DOT Portal is designed and hosted on Hutch Platform). DOT password is
for one time use only and will be refreshed automatically.

Tap System Menu

Tap ELD 2020 Icon

Tap Driver Profile

Signatures for Drivers can be added on this screen using the Add Signature option.

HOW TO INSPECT PREVIOUS DAILY LOGS
ELD 2020 retains previous 15 days log data in the system. You can view it by swiping on the screen.
1.

Tap System Menu

2.
3.
4.
5.
6.

Tap ELD 2020
Tap Inspect Daily Log
Swipe Finger Left/Right to scroll dates
Swipe Finger Up/Down to view all events (Note: Recent events are shown on top)
Tap Driver/Vehicle/Company to view additional related information

EDIT REQUEST
How To Accept/Reject Edit Request?
Your safety manager/admin can make duty status edit requests. You must either accept or reject the request. You
may need to recertify your daily log after accepting an edit request.

1.
2.
3.
4.
5.

Tap System Menu
Tap ELD 2020
Tap Edit Request
Select Duty Status
Tap Accept (Thumbs Up sign) or Reject (Red cross with Shield Icon)

VIOLATION HISTORY
How To Check HOS Violations?
ELD 2020 computes HOS Violation in real-time based on the rule elected by
the driver. Prior to the violation system displays remaining driving time
visually and audibly when 1 hr is remaining. In an event, the driver keeps on
driving and violation occurs, it will be logged and notification will be sent to
the safety manager.
1. Tap System Menu
2. Tap ELD 2020
3. Tap Violation History
4. All the violation history details will be shown on the Violation History screen.
5. When the user selects a particular violation, he will be given a description
about the type of violation.

Note: System will display most recent violations first. These violations are not visible in
Inspector Mode
Note:

Driver will be notified about the violations every time he logs into the system.
While driving, the driver is notified by the ELD 2020 one hour prior to
the violation limit. Thereafter, he is notified periodically at intervals of 30minutes, 15
minutes and 5 minutes respectively.

How to get description of hours of service violations
To view the hours of violations:
1. Select Violation History from the slide in menu to view all the
violations done in the past.
2. All the violation history details will be shown on the Violation History
Screen.
3. When the user selects a particular violation log, he gets a description
of the hours and the reason for the violation.

HOW TO CHANGE HOS RULE BETWEEN CANADA/ USA
1. The system will not change the driver rules automatically whenever the driver crosses the borders
between the USA and Canada. ELD 2020 supports multiple rules, consult with your Safety
Manager to enable options, such as, Cycle 2.
2. To change the rule, Tap On Flag Icon
3. Select the suitable rule from the four rules available on the new screen and select Save to save
the change.
4. The Daily Log screen will also show the number of hours one was operating in the US rule and
Canada rule.
Note:

You can select the Grid Line color for USA and Canada in the Settings menu

VEHICLE IN MOTION
What Happens When A Vehicle Is In Motion?
ELD 2020 is connected to the vehicle's ECM and monitors Speed, RPM, Odometer Reading, Engine
Hours, and VIN every second. Bluetooth is not required to be connected all the time. However we
recommend connecting the bluetooth.

When a vehicle is above 5 MPH, ELD 2020 will automatically change your duty status to
Driving.

You will not be allowed to interact with ELD 2020 while vehicle is in motion

Gauge cluster will disappear when the vehicle is stationary for more than 3 seconds

Gauge Cluster

You can switch between day and night mode by Tapping on Speed gauge

You can increase or decrease the brightness of the display by Tapping on RPM and Turbo
gauges

Country flag indicates your HOS rule

Note: ELD 2020 device will keep on recording the information when disconnected.Bluetooth is not
required to be connected all the time. However we recommend connecting the bluetooth.

TEAM OPERATION
How To Login Team Drivers?
ELD 2020 fully supports team drivers and both drivers stay logged in at the same time. However, all automatic duty
status events are logged against the Active Driver. First, the driver who is logged in is automatically assumed as the
active driver and if another driver wants to drive the vehicle, he/she must log in to become an active driver.
After the first driver is logged in:
1.
2.
3.

Tap Common Task Menu
Tap Team Login
Login (Note: After login, daily log of co-driver is displayed)

How To Switch Back To First Driver?Tap Common Task
1.
2.
3.

Tap Switch User
Login (Note: Now only password is required and co-driver names are
displayed on daily log screens)
Tap * Set Active* (Note: Other driver must not be in driving status)

How To Assume Team Driving Time/ How to Transfer Logs to Co-Diver?
1.
2.
3.
4.

Select Driving event
Tap Edit
Tap on transfer to CO-driver option
You will be required to enter the Co=Driver Password to complete the
transfer of records.

Note: ELD 2020 will prevent interaction if active drivers daily log is visible when the vehicle
is put in motion. If the co-driver wishes to review his/her daily logs, he/she must switch to
his/her daily log prior to the vehicle being put in motion.

SYSTEM STATUS ICON
System Status Icon Explanation
ELD 2020 displays various system status icons. Some icons may turn red occasionally.

Active Driver This must be green when operating in Single Driver Mode. Red indicates the driver is not
an active driver in team operation/team Login

GPS This must be green at all times except when you are in an underground location or GPS satellite
reception has been compromised. If it stays red for a prolonged time, reboot the Device or call ELD 2020
Support.

Wi-fi/Network This icon may turn red occasionally depending on cellular coverage. If it stays red for a
prolonged time and you are in cell coverage, reboot the Device or call ELD 2020 Support. (do not worry if
this Icon goes Red Intermittently as ELD 2020 will continue to operate and once your device has Internet
connectivity the Data will be posted.

Hutch System This may turn red from time to time depending on cellular coverage. If it stays red for a
prolonged time and cellular is green, reboot the Device or call ELD 2020 Support.

ELD 2020 This icon must be green at all times. If the ELD 2020 connection is lost, reboot the Device or
call Support.

Battery This icon must be green at all times. If it turns red, charge the Device.

DVIR This icon should be green prior to moving the vehicle. If it is red, it indicates you have not
completed required pre-trip (DVIR)

Violation This appears if you are operating the vehicle with HOS Violations

Certify This must be green at all times. If this icon is red, it indicates you have un-certified logs in the
system

ELD 2020 MALFUNCTIONS / DIAGNOSTIC
INDICATORS
How To Determine ELD 2020 Malfunction(s) And/Or Diagnostic?
ELD 2020 constantly monitors its health and logs various malfunctions and/ or diagnostics. These are visible
throughout the ELD 2020 system. Yellow indicates diagnostic information while Red is for malfunctions.

Diagnostics

Power Compliance Diagnostic (1) ELD 2020 logs Power Compliance Diagnostic event when it
fails to meet power compliance requirements.
Engine Synchronization Diagnostic (2) ELD 2020 logs Engine Synchronization Diagnostic
event when it is unable to connect to ECM to acquire updated information within 5 seconds.
Missing Required Data Element Diagnostic (3) ELD 2020 logs missing required data elements
diagnostic event when user does not enter the required information as prompted by ELD 2020.
Data Transfer Data Diagnostic (4) ELD 2020 logs data transfer diagnostic events when it is
unable to connect to FMCSA once every 7 days.
Unidentified Driving Records Data Diagnostic (5) ELD 2020 logs unidentified driving record
data diagnostic when more than 30 minutes of unidentified driving is detected in a 24-hour period

Malfunctions

Power Compliance Malfunction (P) ELD 2020 logs power compliance malfunction when more
than 30 minutes of aggregated driving is detected across all driver profiles in 24 periods.
Engine Synchronization Malfunction (E) ELD 2020 logs engine synchronization malfunction
when it is unable to connect to ECM for more than 30 minutes across all driver profiles.
Timing Compliance Malfunction (T) ELD 2020 logs timing compliance malfunction when it is
unable to determine UTC time from external sources and internal time deviates more than 10
minutes.
Positioning Compliance Malfunction (L) ELD 2020 logs positioning compliance malfunction
when it is unable to obtain a GPS fix when elapsed time exceeds a cumulative 60 minutes over
the 24 hour period.
Data Recording Malfunction (R) ELD 2020 logs data recording compliance malfunction when it
is unable to record or retain required events.
Data Transfer Malfunction (S) ELD 2020 logs data transfer compliance malfunction when it is
unable to connect to FMCSA once every 7 days and unable to connect based on every 24 hours
frequency.

DIAGNOSTIC AND MALFUNCTION EVENTS AND HOW TO
CLEAR THEM
The ELD 2020 has a lot of data sensors which extracts data from the vehicle data bus. There is a web server
mechanism, a GPS mechanism and many other mechanisms which periodically record the information from
the vehicle to the server.
The error in connection between the ELD 2020 and Vehicle Data Buses is called Diagnostic Error.
Malfunction error could be any device error or device malfunction in capturing data. This data can be Vehicle
Identification Number, Location,RPM, engine malfunction and others.
Diagnostic Clear (DC):The ELD 2020 screen will suggest the description of malfunction with the help of a
pop-up. The ELD 2020 is synchronized with the engine control module to enable the ELD 2020 monitor a
vehicle data bus for connectivity.
Malfunction Clear (MC):The user will be advised to clear the malfunction error by the ELD 2020. The user
has to select the button to run a diagnostic check and fix the error. If it is a hardware malfunction, then the
Company will help the user to replace the hardware to make it ELD compliant.

DVIR (DAILY VEHICLE INSPECTION REPORT)
How To Complete A DVIR?
The ELD 2020 allows drivers to complete DVIR electronically. All DVIRs are shared with the back office.

Tap DVIR
Tap the Plus Sign.
Select *Type* (Pre, Inter, Post)
Enter *Trailer(s)* (Only required if completing DVIR for trailers)
Enter Comment

ADD DEFECT
How To Add Defects?
When completing new DVIR:
1. Select Defects
2. Tap Add Defects
3. Select Defect (Scroll up/down to view more)
4. Tap Add
5. Tap Defects Repaired or Safe to Drive
6. Tap Signature
7. Tap OK

ADD IMAGE
How To Add Image?
When completing new DVIR:

Tap Defects
Tap Add Defects
Select Defect (Scroll up/down to view more
options)
Tap Add
Tap Add Image
Tap Capture
Tap OK
Tap Defects Repaired or Safe to Drive
Tap Signature
Tap OK

VIEW COMPLETED DVIR
How To View Previously Completed DVIR?
The ELD 2020 system will retain the DVIR completed within the last 48 hours. You can view all DVIRs
completed by every driver.

Tap System Menu
Tap DVIR
Tap the DVIR you wish to view from the list

How To Delete Previously Completed DVIR?
The ELD 2020 system will retain DVIR completed within the last 48 hours. You can view all DVIRs
completed by every driver.

Tap System Menu
Tap DVIR
Tap the DVIR you wish to Delete from the list.
Delete the DVIR if anything is Incorrect and you can always follow the above steps to Redo the DVIR

SETTINGS MENU
Various user options can be accessed in the Menu for configuring various
System, Display, and Sound settings which includes Date & Time, Rules,
System Information, Orientation, Color Line, Graph Line, Vision Mode, Driving
Screen, etc.

System Settings - Various ELD 2020 related functions can
be accessed by Tapping on the menu, including Date & Time

Rules, System Information, Rules, Copy Trailer, and View
Legal document.
Date & Time - ELD displays the home terminal time zone for
the logged in driver in Coordinated Universal Time (UTC) that

has been set by the company from a web portal in the Time
Zone settings. These can be: Eastern Standard Time,
Mountain Standard Time, Central Standard Time, Pacific
Standard Time and Atlantic Standard Time. There are two
options in Time format that users can select according to their
preference. The Start Time is set at 12:00 AM by default.
Rules - ELD 2020 supports four HOS rules, namely, Canada

70 hour/ 7days, Canada 120 hour/14days, US 70hr/8days,
US 70 hr/8days USV Exemption. Tap on the Default Rule
drop down button to select the required HOS rule (USA/
Canada in accordance with Motor Vehicle Act)
System Information - You can check the system info by
Tapping on this button, including, Android version, App
version, IMEI, and Battery Level.
View Legal Document - ELD 2020 Terms and Conditions
can be viewed by Tapping on this option.

Display Settings - Various Display settings can be set according to User
preferences with this menu including color line, graph line, vision mode, etc.

Brightness - The brightness can be increased and decreased according to the
User preferences.

Color Line - The color of the Grid Line for USA and Canada can be changed
according to the choice of the user.

Graph Line - Users can change two options for Graph line, including, End Time

and Current Time. Current Time shows the Duty Status Grid from start time to
current time period and End Time shows Duty Status from Start Time to End
Time ( 24 hr period).
Show Violation On Grid - User can enable or disable this option from the
settings.

Show Violation on Driver Screen - User can enable or disable this option from
the settings.

Vision Mode - User can choose the mode for the ELD 2020 device from three
options, including Day, Night and Auto.

Unit - User can set the Unit in the system in either Metric or Imperial.
Driving Screen - Users can set the default screen of ELD 2020 in either of the

options - Graph , Vehicle Data or Gauge Cluster. You can even preview before
applying.

Sound Setting - Various Sound settings can be changed from this menu. The

volume of the ELD 2020 system can be increased or decreased according to the
user preference.
Read the violation - Enabling this option allows the system to read the violation.

Read duty status change - User can enable this option, allowing the system to
read aloud the duty status as it changes.

The ELD 2020 supports the Below Mentioned features as well .

Fuel Detail All fuel purchases can be logged and receipts scanned in the
system meet IFTA Fuel Tax filing requirements.

Ticket History - Drivers can access all the Previous ELD 2020 support
Tickets here.

Rule List - It keeps the record of the rule change made by the driver.

Refer to a Friend - Driver can use this option to refer ELD 2020 app to others
and earn bonus.More you refer and more you earn

Check Balance - You can Check the Balance amount for your ELD 2020 App.

FUEL DETAIL
How To Enter Fuel Detail?
The ELD 2020 allows drivers to enter fuel purchase and scan fuel receipts. All
the fuel data entered in fuel detail Option is compiled in IFTA fuel taxes.
Additionally, receipts are retained to satisfy IFTA record keeping requirements.
1.
2.
3.
4.
5.
6.

Tap System Menu
Tap More
Tap Fuel Detail
Tap Add (Plus sign located on bottom right corner)
Select Fuel Card
Enter Fuel Details (Fuel quantity, fuel amount, DEF fuel, DEF amount)

7. Tap Save (Disk icon located on bottom right corner)
Note: You must be on-duty not driving to complete a fuel detail report.

HOW TO MANUALLY POST AND SYNC DATA WITH SERVERS
Once the device boots up, the device downloads and syncs all the information from the server to the device.
In case of a new driver, who has never logged into the system, the user can manually sync the data with the server by
using the following steps:
1.
2.
3.

Select the Context Menu button to show the menu.
Select Sync from the menu to sync the data.
A confirmation screen pops up once the data is synced.

The device will automatically post the data to the servers.

To manually post the data to the server:
1.

Select Post from the Context Menu.

2.
3.

A confirmation screen pops up once the data is posted.
Every five minutes,the device synchronizes the data with the server

SUBMIT RECORD TO DOT OFFICER AT SCALES
How To Submit Daily Log Records To Safety Official Over The Web Services Or E-Mail ?
To submit the daily log record to safety official over the web services:
1.
2.
3.

Select the floating button (Image of Icon here ) on the Daily Log screen to transfer the daily logs to the Government authorities.
Users are required to enter the COMMENT provided by the safety official to include in the comment when transferring the data.
There is also an option to email the records to the official data server.

HELP
How To get HELP from Support
ELD 2020 helps in creating a ticket for the issues
you are facing while using the ELD 2020 software
and hardware

Tap System Menu

Tap Help

Tap on the type of Ticket you wish to
create.

Tap on yes to create a ticket.You
will get a call on Call back Number
mentioned

LOGOUT
How to logout from the system?
When you are no longer in control and care of the vehicle, you
should always remember to logout from ELD 2020.

Go off-duty
Tap System Menu
Tap Logout
Confirm the Logout message

EXIT
How to Exit from the system?
When you want to exit the Application.

Tap System Menu
Tap EXIT