User manual for "Safe ELD"

Safe ELD
User manual

Alex Pro

1

Safe ELD

Table of contents
2

Downloading the Safe ELD App

3

Connecting the ELD device to the truck

3

Preparing for ELD Connection

4

Connecting Device (Phone or Tablet) to the ELD

5

Connection status

5

Changing duty status

5

Smart timer

6

Active Driver & Co-Driver

7

Switch Co-Driver

8

Truck & Trailer overview

8

Updating the trailer number

9

Overview and updating Shipping docs

10 Types of Duty Statuses
12 Sending ELD Logs for Inspection
13 Reviewing logs
14 Editing HOS Logs notes
15 Reviewing Settings
16 Certified days
16 Notifications
17 Sync data
17 Update firmware
18 Information
18 DVIR
19 Request list
20 Set odometer offset
21 Troubleshooting

This manual is for drivers using Safe ELD, 
a system made to make your job easier.
Important: Per FMCSA rules, if you are using the
Safe ELD, this user manual must be available in the
truck at all times.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

2

Safe ELD

Download
Downloading the
Safe ELD App

Download the Safe ELD App 

Go to the App Store (iPhone) or Google Play (Android) and search for Safe
ELD. Tap the appropriate button (Install or Get), then open the app.

1

Google Play Store
(for Android phones/
tablets).

2

App Store (for
iPhones and iPads).

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

3

Safe ELD

Installation
Connecting the ELD
device to the truck

Connect the Vehicle Gateway (such as PT30 or a similar device) to your
truck. This device plugs into the trucks engine via the diagnostic port and
sends driving data to the Safe ELD app via Bluetooth.
If youre not sure the device is installed correctly, contact your Safety
Manager. You can also find detailed installation steps in the Vehicle Gateway
Manual that came with your ELD device.

Preparing for ELD
Connection

Before starting completely turn off your vehicle and engage the parking
brake for safety.
1

Make sure the ELD device is properly connected to the trucks diagnostic
port (the engine and the app must remain off during this step)

2

Check the LED lights on ELD  they should turn red. If not, turn the
ignition to ON.

3

Wait  when the left LED turns green, than you can open the Safe ELD
app.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

@

info safeeld.com

46 4

(302) 0 -02 0

4

Safe ELD

Connect ELD
Connecting Device
(Phone or Tablet) to the
ELD

1

Open Settings on
your phone.

Android

iOS
9:41

Settings

Settings

Connecting ELD device

2

Tap on Bluetooth
within Connections.

Android

iOS
9:41

Settings

Settings

Connecting ELD device

3

Make sure the
Bluetooth toggle is
turned ON.

Android

iOS
9:41

Settings

Settings

Connecting ELD device

4

Open the Safe ELD
app and enter your
email and password,
then tap Sign In. 


If you dont have
login credentials,
please contact your
Safety Manager to
get them.


Sign in
5

If all previous steps
were completed
correctly and you
entered the right
email and password,
your phone will
automatically
connect to the
Vehicle Gateway via
Bluetooth.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

Email
[email protected]
Password


[email protected]

(302) 406-0240

5

Safe ELD

Timer (Main page)
Below is an overview of the main screen and its key features.

Connection status

Changing duty status

1

A green ELD icon will appear in the
top-right corner of the main Logs
page when your device is
successfully connected to the
Vehicle Gateway.

2

A green Online icon will appear in the
top-left corner of the main Logs page
when your device has a working
internet connection.

1

To change your duty status
Tap your current status and
select one of the available
options
Or go to the apps main menu
and tap the status from the
bottom tab bar.
(For more details about each
status, see pages 1011.)

2

Split Sleeper Toggle

This option appears if enabled by
your ELD provider.

Important: 
Use only if you're sure how it works
or were instructed by your Safety
Manager.

Smart timer

BEMOREX, INC

1

The main timer displays the
remaining time based on your
current duty status.

2

The Recap provides a summary of
your driving and on-duty hours from
the past 7 days.

3

The timer with three dials provides
an overview of your remaining hours
under FMCSA rules
Driving  Time left to drive in
your current shift
Shift  Total hours remaining in
your 14-hour on-duty window
Cycle  Time left in your 60/70hour cycle over 7 or 8 days.

1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

6

Safe ELD

Timer (Main page)
Active Driver & 
Co-Driver

If two drivers operate the same truck,
there will be times when you need to
switch control. To support this, the
system provides two driver roles:
1

Active Driver  This shows the
driver who is currently active on
duty.
- Tapping this field opens the
Switch Co-Driver function, which
allows you to change the active
driver by updating their duty
status.
1

2

Co-Driver  This is the second
driver, currently inactive. The CoDriver can also log into the app, but
their functionality is limited.
Notes: If no co-driver has been
added to the system, this field will
display a dash ().



2

If you are not the active driver, the
app will notify you upon login with
a message stating that you are not
currently active. Youll be given the
option to either log out or remain
inactive in the app.





Important:
Only the active driver can control driving-related actions such as
updating status, trailer number, and shipping documents
To make the co-driver active, the current driver must first disconnect the
ELD from their app session.

This ensures that control is passed properly and the new driver can take
over operations in compliance with FMCSA rules.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

@

info safeeld.com

3

4

4

( 02) 06-02 0

7

Safe ELD

Timer (Main page)
Switch Co-Driver

To switch the Co-Driver, the first Active Driver must first disconnect the
ELD connected
Online
ELD. Once disconnected, the second driver will automatically
become
active
and can begin their duties.
Pre-trip inspection
ON DUTY

:

Passed

8 49 :21

If you want to switch the co-driver, the
active driver must complete the
following steps:

7:25
hrs

1

On the main screen with the Timer,
tap the Driver seat field to open
the Change Current Status window.

Shift

4:56
hrs

:

28 53
hrs

Drive

Cycle

ohn Harrison

J

Co-driver

In the Change Current Status window,
complete the following steps:

Truck number

324

BC1234

Trailer number

A

11022452

Shipping docs

2

3

Select one of the four inactive
statuses you want to switch to:
Personal convenience, Break,
Restart, or Sleeper berth.
Choose one of the following
options
Disconnect ELD  This will
disconnect the ELD from the
app for the current driver. The
driver stays signed in and can
still access non-driving
features
Sign out of app  This fully logs
the driver out of the app and
disconnects the ELD.

Timer

Status

Log

N

Settings

otifications

2

3

4

4

Confirm your

action.

After confirmation, the current
driver becomes inactive, and the
second driver becomes active in
the system.

mportant:
If the second driver does not become active immediately, they should
swipe down on the screen to refresh the status. Once refreshed, they will
appear as active and can continue in On Duty status
If the active driver is unable to complete these steps or switch to an
inactive status, they should contact their Safety Manager for assistance.
Once the change is made, it will automatically update in the drivers app
if there is an active connection.

I

BEMOREX, INC

1201 N

orth Market Street, Suite 111-E58 Wilmington, DE 19801

@

info safeeld.com

(

) 6-

302

40

0240

Safe ELD

ELD connected

Online

ON DUTY

Pre-trip inspection

8:49:21

Timer (Main page)
Truck & Trailer 
overview

Passed

In Safe ELD, you can view and manage
key trip information, including your
truck and trailer.

7:25
hrs

4:56

Shift

hrs

28:53
hrs

1

2

Updating the trailer
number

The truck number is set by default
based on whats assigned in the
system.

Drive

Cycle

Co-driver

John Harrison

Truck number

The trailer number can be updated
or changed directly in the app, but
only by the active driver.

324

Trailer number

ABC1234

Shipping docs

11022452

Timer

Status

Notifications

Log

Settings

The Trailer Number refers to the trailer currently attached to the truck.

To add or updated trailers:
1

On the main screen with the Timer, tap the Truck Number field to open
the edit trailer window. In this screen, you can remove a trailer by
tapping the trash icon on the left side of the trailer entry.

2

To add a new trailer, tap the Add Trailer button. When the field is active,
the app will let you select a trailer from your company list or enter a new
number manually if its not there.

Once confirmed, the trailer will appear in your current list.

ELD connected

Online

ON DUTY

Pre-trip inspection

8:49:21
Passed

7:25
hrs

4:56

Shift

hrs

28:53
hrs

Drive

Cycle
John Harrison

Co-driver

324

Truck number

2

Trailer number

ABC1234

Shipping docs

11022452

Timer

Status

Log

Notifications

Settings

Important:
You can have a maximum of three trailers added at a time
If you need to add a new one and the list is full, you must first remove any
unused trailers before adding a new one.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

9

Safe ELD

Timer (Main page)
Overview and updating
Shipping docs

The Shipping Docs field is where the driver can manually add important
document numbers related to the load  such as load numbers and others.
Only the active driver can edit this field.
To add or update your shipping documents:
1

On the main screen with the Timer, tap the Shipping Docs field to open
the shipping docs window. In this screen, you can remove document
number by tapping the trash icon on the left side of the trailer entry.

2

To add a new number, tap the "Add Shipping Doc" button. Once the field
is active, enter the number manually.

Once confirmed, the new shipping number will appear in your current list.

ELD
ELDconnected
connected

Online
Online

ON
ONDUTY
DUTY

Pre-trip
Pre-trip inspection
inspection

8:49:21
Passed
Passed

7:25
7:25
hrs
hrs

4:56

Shift
Shift

hrs
hrs

28:53
28:53
hrs
hrs

Drive
Drive

Cycle
Cycle

Co-driver
Co-driver

John
JohnHarrison
Harrison

Tr
Truucckknumb
number
er

2

324
324

Tr
Traailer
ilernumb
number
er

AABC
BC1234
1234

Shi
Shipp
pping
ingdoc
docss

11
110022452
22452

Timer
Timer

Status
Status

Log
Log

NNotifications
otifications

Settings
Settings

Important:
You can only have a limited number of shipping document numbers at a

time
If you need to add a new one and the list is full, you must first remove any
unused docs number before adding a new one.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

10

Safe ELD

Statuses
Types of Duty Statuses

Below are the primary duty statuses required by FMCSA. They help track
your work, rest, and driving time to ensure compliance with federal
regulations.

Driving
Time spent operating the vehicle.
Important: 
- Your status automatically changes to
Driving when the truck reaches 5
mph.
- If the truck is stopped for more than
5 minutes, the app will prompt you to
change your status.
- If no selection is made within 1
minute, the app will automatically
switch your status to On Duty.
Pre-trip inspection
Time spent inspecting the truck
before driving. This time counts as On
Duty.
Pickup
Time spent picking up a load. This
time counts as On Duty.
Delivery
Time spent delivering a load. This time counts as On Duty.
Fueling
Time spent refueling the truck. This time counts as On Duty.
DOT inspection
Time spent during a DOT inspection. This time counts as On Duty.
Other
Time spent on other work-related tasks. This time counts as On Duty.
Personal conveyance
Time spent driving for personal use only. This time counts as Off Duty.

Note: This status is optional and must be enabled by your carrier.
Break
Time spent on a required rest break. This time counts as Off Duty.
estart
Use this function when you reset your weekly hours after taking 34 hours off.
R

Sleeper berth
Time spent resting in the sleeper berth. This time counts as Off Duty.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

02) 406-0240

(3

11

Safe ELD

Statuses
The statuses below help drivers clearly
label specific tasks and make it easier
to choose the right one during daily
operations.
1

Tap the arrow in the bottom-right
corner of the screen.

Yard move
Time spent moving within a yard or
terminal. This time counts as On Duty. 
Note: This status is optional and must
be enabled by your carrier.
Pickup empty trailer
Time spent driving to pick up an
empty trailer. This time counts as On
Duty.
Drop empty trailer
Time spent driving to drop off an
empty trailer. This time counts as On
Duty.
Drop
Time spent dropping a loaded trailer.
This time counts as On Duty.
Hook
Time spent hooking a trailer to truck.
This time counts as On Duty.
Scale
Time spent at a weigh station.
This time counts as On Duty.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

ON DUTY

Pre-trip inspection

8:49:21

Safe ELD

Passed

DOT inspection
Sending ELD Logs for
Inspection

12

7:25
hrs

4:56

Shift

hrs

28:53

There may be moments when you're stopped by an officer for inspection.
Drive
In such cases, you're required to send your ELD logs for
the currentCycle
day and
John Harrison
Co-driver
the previous 7 days. Stay calm and follow the steps
below to transfer
your
Truck number
324
logs quickly and stay in compliance.
hrs

1

Go to the apps main menu and tap
on the status icon.

2

Then select DOT inspection.

3

On the next screen, complete
these three steps
Choose the transfer method 
this is how your log will be sent:
Web  sends directly to the
FMCSA server (this is the
default option)
Email  sends to the official
FMCSA email address
Enter the inspectors code 
this is a required field. Ask the
officer who stopped you for
their code
Send your logs to complete the
process.



Trailer number

ABC1234

Shipping docs

11022452

Timer

Status

Log

Notifications

Settings

Timer

Status

Log

Notifications

Settings

3

Important: 


If you're unable to send your logs,
contact your Safety Manager. They
can send the logs manually from
the portal.
If there are two drivers (a driver and a co-driver) operating the same truck,
only the active driver needs to send the logs during a DOT inspection.

When the active driver sends the logs, the system will automatically include
logs for both drivers  the driver and co-driver.



Important:


Both logs will only be sent if the co-driver is currently added to the fleet and
is visible as a Co-Driver in the app.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

13

Safe ELD

Logs
4

If needed, you can also send a PDF
with your log
Go to the second tab at the top
PDF
Enter the email address where
you want to send your logs
Confirm the transfer to send
your logs.

ELD connected

Online

ON DUTY

Pre-trip inspection

8:49:21
Passed

7:25
hrs

4:56

Shift

hrs

28:53
hrs

Reviewing logs

Drive
Each driver has access to view and edit their logs (where
allowed). Cycle
To view
John Harrison
Co-driver
your logs and use other features, follow the steps
below:

324

Truck number

1

2

3

4

Go to the Daily Log tab at the
bottom of the screen to view your
logs. By default, youll see logs for
todays date.
You can also view logs for your CoDriver and Unassigned Logs by
tapping the corresponding tab at
the top of the screen.
To see logs for other days, tap the
arrow next to the date at the top.
You can view logs for today and the
past 7 days.
For better navigation, the app
includes a visual graph showing all
events with color codes
Gray  Off Dut
Yellow  Sleeper Bert
Blue  Drivin
Green  On Duty

Trailer number

ABC1234

Shipping docs

11022452

Timer

Status

Log

Notifications

Settings

2
3

4

5

On the left side of the graph, youll see
the total hours for each duty status for
the selected day.
5

Below the graph, youll find a
detailed list of events. Scroll down
to see them all.

Each event shows
Event typ
Locatio
Start tim
Odomete
Engine hour
Note (if added
Edit button  tap to request changes (if allowed)
BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

14

Safe ELD

Logs
Editing HOS Logs notes

Drivers are allowed to add and edit notes in their logs under FMCSA rules.
To make an edit, follow these steps:
1

Find the event where you want to add or change a note, then tap Edit.

2

In the Edit Notes window, you can update or delete the note.

3

Dont forget to tap Save  otherwise, your changes will be lost.

When you confirm, your update is sent to the server instantly. If you spot a
mistake, just tap Edit again to fix it.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

8:49: 1
Passed

2

Safe ELD

15

: 5

7 2

hrs

4:56

Settings

Shift

hrs

8:53

2

rive

Cycle

D

Reviewing Settings

hrs

Co-driver
Harrison
Each driver has access to the Settings menu to manage
key partsJohnof
the ELD
number
3 4
system, regardless of whether they are currently ruck
active
or not.
T

2

railer number

ABC1234

T

In the Settings window, youll find the
following options:
1

11022452

Shipping docs

Timer

Status

Log

Notifications

Settings

Certified Days

This section allows you to review
and certify your daily logs as
required by FMCSA.
2

Notifications

This section lets you review system
messages and notifications.

1
2
3

3

Sync data

This function allows the driver to
manually sync the logbook data
with the server.
4

Update Firmware

This function allows you to manually
check for and install the latest
firmware update for your ELD
device.
5

Driver information

This section displays your driver
profile details.
6

4
5
6

7

8

9

10

DVIR

This section is for reporting any
vehicle defects found during working.

7

e

est list


R qu

List of suggested log edits from the Safety Manager.

8

Set odometer offset

A feature that allows manual odometer updates directly in the app.

9

dverse Conditions

A

This toggle allows drivers to extend their driving window by up to 2 extra
hours in case of unexpected hazardous conditions (weather and other).

Use this option only when truly necessary.


Important

hen the condition ends, you must turn off the toggle manually
If left on, the system will automatically add 2 extra hours to every
shift until its disabled
A reminder about extra drive time will show on your main Timer
screen.

W

10

Sign out

This option allows you to log out of your account in the app.
Note: Signing out does not change your current duty status.

If you want to switch your status from Active to Inactive, or vice versa,

please use the Change Co-Driver function (explained on page 7).
BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

302) 406-0240

(

16

Safe ELD

Settings
Certified days

This section allows you to review and
certify your daily logs, as required by
FMCSA regulations (49 CFR  395.30).
Every driver must certify their logs at
the end of each day to confirm that the
information is true and correct.

If any changes are made later, youll be
required to re-certify the updated log.
To certify a log
Tap on Certified Days in the Settings
menu
Find the date you want to certify and
tap the Certify button on the left side
of that date
In the pop-up window, confirm that
you want to certify the selected day.
After that, the certified log will no longer
appear in your list  its been
successfully submitted and saved.
Importan
Failing to certify your logs is considered a violation and may result in
penalties during a roadside inspection or audit
Make it a habit to review and certify your logs daily.

Notifications

This section lets you review system
messages and other important alerts
related to your logs, HOS, errors, and
more.

Timer

Status

L

og

N

otifications

Settings

Once you open a notification, its
highlight and button will disappear to
show it's been read.

B

EMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

17

Safe ELD

Settings
Sync data

The Sync Data function allows you to
manually update your logbook data with
the server.
Timer

Status

Log

Notifications

Settings

Timer

Status

Log

Notifications

Settings

Drivers are responsible for making sure
their log data is always accurate and up
to date. If your internet connection is
weak or lost, the automatic sync may
fail  in that case, you should perform a
manual sync to ensure compliance.
To Sync data
Tap Sync Data in the Settings menu
In the open window, tap the Sync
button.
The system will begin syncing your logs.

This may take anywhere from a few
seconds to a few minutes, depending on
the amount of data and your internet
connection speed.
Important

If the sync fails or data does not update,
contact your Safety Manager for
assistance.

Update firmware

The Update Firmware function allows
you to manually check for and install
the latest firmware version for your ELD
device. Keeping your firmware up to
date is important for stable
performance and FMCSA compliance.
To update firmware
Tap Update Firmware in the Settings
menu
In the open window, tap the Update
button.
After tapping the Update button, the
app will check your device for available
firmware updates
If your device is already up to date,
the app will display:

"Your device already has the latest
version installed.
If a newer firmware is found, it will
be installed automatically.

Important

If you experience any issues using the device with the app after installing the
latest firmware update, please report them to your Safety Manager
immediately.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

18

Safe ELD

Settings
Information

This section displays your personal and
carrier details used for your ELD logs.

To review your driver and carrier details,
tap Information in the Settings menu.

Timer

Status

Log

Notifications

Settings

You can view the following fields
Full Name  your legal driver nam
License Number  your CDL or
driving license I
Carrier Name  the company you are
registered under as a driver
Email  the email address you use to
log into your driver account
Time Zone  the time zone where
your carriers main office (MC) is
registere
ELD Version  the current version of
your ELD softwar
App Version  version of the app and
mobile device you're using
Important

If any of this information is outdated or
incorrect, please contact your Safety
Manager to update it in the system.

DVIR

The DVIR section allows you to view,
edit, or create reports about any vehicle
defects you find during inspections, as
required by FMCSA regulations (49 CFR
 396.11). 

Keeping DVIRs accurate and up to date
is essential for safety and compliance.
To create, view or edit an existing DVIR
Tap DVIR in the Settings menu.
Youll see a list of submitted DVIRs,
each labeled with the date and time
it was created
To view or edit a specific DVIR from
the list, tap on it and make the
necessary changes
To create a new DVIR, tap the
"Create DVIR" button and describe
any issues in the text field.
You can add up to 20 issues in one
DVIR.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

19

Safe ELD

Settings
Request list

This section shows all log change
requests sent to you by your Safety
Manager.
If the Safety Manager sees an issue in
your logs, they can suggest edits. These
edits are sent to you for approval. Your
logs will NOT change until you review
and approve the request.
Each request in the list includes
Event status  updated status of the
even
Date Sent  when the request was
sen
Status  the current status of the
request:

- Pending  you havent responded 

- Approved  you accepted the edit,
and your log has been updated

- Rejected  you declined the edit,
and your log stays the same
To view more details about a request,
just tap on it.
When you tap a request, youll see two
cards
Original Logs  your current log
Suggested Logs  the changes
suggested by Safety

As the driver, only you can approve or
reject these changes.
In the Action section, choose either
Approve  to accept the edi
Reject  to decline it
Important: 

You can only take action ONCE per
request. If you make a mistake, you
wont be able to change your answer.
Youll need to contact your Safety
Manager and ask them to send a new
request.


BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

@

info safeeld.com

(302) 406-0240

20

Safe ELD

Settings
Set odometer offset

Set function allows you to manually
correct your odometer reading, in case
the value shown in the app doesnt
match your trucks dashboard.
Accurate odometer readings are
important for HOS tracking and are part
of your log data regulated by FMCSA (49
CFR  395.26).
To update your odometer
Tap Sync Odometer in the Settings
menu
If you see a difference between the
displayed mileage and the actual
dashboard reading, enter the correct
odometer value in the input field
Tap Confirm to save the update.

After you tap Confirm, the updated
odometer value is instantly saved to the
portal.
Importan
If you notice a mismatch or suspect incorrect data, immediately report it
to your Safety Manager for review
Make sure the value you enter matches your trucks current dashboard
reading
False or incorrect odometer entries may lead to compliance issues or
violations.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

21

Safe ELD

Troubleshooting
This section helps you identify and fix common issues related to your ELD
system and app.
For each case, youll find
Screenshot of the issu
Description of the proble
The possible caus
Step-by-step solution
Use this guide to quickly resolve issues on your own, stay FMCSA-compliant,
and avoid delays on the road.
If the problem continues or you're unsure how to proceed, contact your
Safety Manager for support.
Problem:

You're not the active driver right now.
Solution:

Ask your co-driver to set themselves as
inactive  once they do, youll
automatically become the active driver.

Problem:

The setup on the portal was not
completed properly.
Solution:

Contact your Safety Manager and ask
them to complete the setup for your
account.

Problem:

During a DOT inspection, logs were sent for only one driver, even though a
Co-Driver was added in the fleet and app.

This may happen if the Co-Driver was not properly assigned in the app at the
time of transfer, or if there was a connection issue during the process.
Solution:

To send the Co-Drivers logs, follow these steps
Have the active driver perform a Switch Co-Driver
The second driver logs in as the new active driver
The new active driver then sends their logs manually to the same officer.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

22

Safe ELD

Troubleshooting
Problem:

You're using an outdated version of the
app, and some features are no longer
supported.
Solution:

Please update the app to the latest
version to access all current features.
Tap "Open Store" to go directly to the
update page.
Problem:

You tried to sign out while not in Off
Duty status. FMCSA rules require
drivers to be Off Duty before signing
out.
Solution:

Change your duty status to Off Duty,
then try to sign out again.

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected]

(302) 406-0240

Safe ELD
User manual

BEMOREX, INC 1201 North Market Street, Suite 111-E58 Wilmington, DE 19801

[email protected] (302) 406-0240