User manual for "Inthinc Connect"

Below you will find the vendor provided user manual for the ELD product "Inthinc Connect".

For contact information and additional devices produced by the same vendor see their page ORBCOMM.

inthinc Connect ELD
User Guide
IT002, Version 0.01
October 2017

INTHINC CONNECT ELD USER MANUAL

LEGAL NOTICE
This documentation is owned by ORBCOMM and protected by applicable copyright laws and international treaty provisions.
Other copyrighted names used are the property of their respective owners. Therefore, you must treat this documentation like any
other copyrighted material. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise,
without prior written permission by ORBCOMM, Inc. 395 W Passaic Street, Suite 325, Rochelle Park, NJ 07662 USA Phone
703-433-6325. The information in this document is for information purposes only and contains technical information and
descriptions of the ORBCOMM product(s) and is subject to change without notice. No warranty or representation, express or
implied, is made with respect to its contents.

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CONTACT INFORMATION
Visit ORBCOMM Online
www.ORBCOMM.com

Contact Customer Care
[email protected]
(International) +1-703-433-6300
(North America) 1.800.ORBCOMM (1-800-672-2666)

Headquarters
395 W Passaic Street, Suite 325
Rochelle Park, NJ 07662 USA
Tel: +1-703-433-6300
Fax: 1-703-433-6400
Email: [email protected]

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TABLE OF CONTENTS

Contact Information ....................................................................................................................................... 3
Contact Customer Care .................................................................................................................. 3
Headquarters .................................................................................................................................. 3
Preface ............................................................................................................................................................. 6
Purpose ............................................................................................................................................. 6
Notation ............................................................................................................................................ 6
1.

About the inthinc Connect App ..................................................................................................... 7
1.1.

2.

3.

ELD Dashboard .............................................................................................................................. 8
2.1.

DRIVER Tab ....................................................................................................................... 9

2.2.

VEHICLE Tab ................................................................................................................... 10

2.3.

ELD Export........................................................................................................................ 10

2.4.

ELD Status ......................................................................................................................... 10

2.5.

Timers ................................................................................................................................ 11

2.6.

ELD Notification/Malfunctions ......................................................................................... 11

Getting Started .............................................................................................................................. 12
3.1.

inthinc Connect App Login ................................................................................................ 12

3.2.

Driver Login ...................................................................................................................... 13

3.3.

Duty Status ........................................................................................................................ 14

3.3.1.

4.

5.

6.

About the inthinc Connect ELD........................................................................................... 7

ELD Dashboard Status Options .................................................................................... 14

3.4.

IFTA Status........................................................................................................................ 15

3.5.

Editing HOS Logs .............................................................................................................. 15

DRIVER TAB ............................................................................................................................... 16
4.1.

HOS Logs Overview .......................................................................................................... 16

4.2.

Viewing the HOS Log Page ............................................................................................... 17

4.3.

Graph View and Summary View ....................................................................................... 17

4.4.

Unidentified Logs Option .................................................................................................. 18

4.5.

Showing the ELD Log Header ........................................................................................... 19

4.6.

Compliance Options .......................................................................................................... 20

4.7.

Change Ruleset .................................................................................................................. 21

VEHICLE TAB ............................................................................................................................. 22
5.1.

Vehicle ID Details ............................................................................................................. 23

5.2.

Trailer Option .................................................................................................................... 24

5.3.

Co-Driver and Occupants .................................................................................................. 24

5.4.

e-DVIR .............................................................................................................................. 25

Law Enforcement Operating Instructions .................................................................................. 26

APPENDIX A:

FMCSA regulation 395.2 Summary ........................................................................ 27

APPENDIX B:

Safety Concerns ........................................................................................................... 28

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Lower Crash Rates .......................................................................................................................... 28
Quicker Inspections ........................................................................................................................ 28
Benefits of Alerts and Timers ......................................................................................................... 28
Less Intrusive Communications ...................................................................................................... 28

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PREFACE
Purpose
This document describes the ELD functions of the inthinc Connect app. The Connect app helps carriers meet the requirements of
the ELD mandate.
The four main elements of the ELD mandate include:


Requiring commercial truck and bus drivers who currently use paper log books to maintain hours-of-service records to
adopt ELDs.



Strictly prohibiting commercial driver harassment. The Final Rule provides both procedural and technical provisions
designed to protect commercial truck and bus drivers from harassment resulting from information generated by ELDs.



Setting technology specifications detailing performance and design requirements for ELDs so that manufacturers are
able to produce compliant devices and systems  and purchasers are enabled to make informed decisions.



Establishing new hours-of-service supporting document (shipping documents, fuel purchase receipts, etc.) requirements
that will result in additional paperwork reductions. In most cases, a motor carrier would not be required to retain
supporting documents verifying on-duty driving time.

Notation
Throughout this document, the term asset is used to refer to a piece of equipment with an activated ORBCOMM mobile unit.
Images shown in this document may vary slightly from the users view.

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1.

ABOUT THE INTHINC CONNECT APP

The inthinc ELD app is a part of the inthinc Connect app. inthinc Connect provides real-time insight and access to driver behavior and
compliance to mandated regulations. Eliminating the need for paper-logs, the inthinc Connect app focuses on ELD and electronic Hours of Service
tracking, Driver/Vehicle Inspection Reports (DVIR), Fuel Tracking and much more.
The inthinc Connect app keeps drivers focused on safe driving behaviors while accurately logging HOS data. Electronic HOS logs mitigate the
need for painstaking manual paperwork and minimize errors associated with paper logs, decreases administrative overhead, and ensures your fleet
of good CSA scores.

 Track and view On Duty, Driving, Off Duty, and Sleeper Berth duty status time
 Electronic Hours of Service
- Track vehicle usage for both personal and professional driving
- Identify load type (hazardous or non-hazardous)
- Check available hours in real time
 Driver/Vehicle Inspection Reports
- Pre- and post-trip inspection reporting
- Safe to operate vehicle  meets CSA compliance
- Capture/report vehicle non-compliant events
 IFTA tax reporting
 Trailer tracking
 Fuel use tracking
 Occupant tracking  co-drivers and non-driving occupant

1.1.

About the inthinc Connect ELD

The inthinc ELD is the solution for meeting Federal Motor Carrier Safety Administration (FMCSA) ELD rule requirements. The FMCSA ELD
rule:


Requires ELD use by commercial drivers who are required to prepare hours-of-service (HOS) records of duty status (RODS).



Sets ELD performance and design standards, and requires ELD providers to be certified and registered with FMCSA.



Establishes what supporting documents drivers and carriers are required to keep.



Prohibits harassment of drivers based on ELD data or connected technology (such as fleet management system). The rule also provides
recourse for drivers who believe they have been harassed.

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2.

ELD DASHBOARD

This section features an overview of the ELD Dashboard. The ELD Dashboard presents a complete picture of all the information a driver needs for
HOS logging and compliance. The ELD Dashboard is accessed from the inthinc Connect app. (The inthinc Connect app is available on the Google
Play Store).
Figure 1:

ELD Screen

Interface Item

Function

1

Slideout menu. Use this to access other functions of the Connect app.

2

Logged in driver. Displays the name of the current driver.

3

Driver ID. Displays the ID of the current driver.

4

Driver tab. Displays functions the focus on the driver.

5

VEHICLE tab. Displays functions that focus on the vehicle.

6

Wi-Fi connection button. Displays the status of the current Wi-Fi connection. Tap to select a Wi-Fi connection.

7

Ruleset button. Tap to select a Ruleset.

8

One Touch Export button. Tap this to open log export options.

9

Driver Status tile. Displays the driver status, and timers. Tap to access driver status options.

10

Vehicle Status tile. Tap this to display vehicle details.

11

IFTA status. Tap this to set the off/of road status.

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2.1.

DRIVER Tab

The DRIVER tab contains functions the driver uses pre-trip and post-trip. Below is an overview of the DRIVER tab, located on the ELD
Dashboard.
Figure 2:

ELD DRIVER Tab

Interface Item

Function

1

DRIVER tab. Tap this to access driver functions.

2

HOS Logs tile. Tap this to display the HOS Log page. A graph view and a summary view are available. The One Touch
Export button on this page allows export of the logs from this page.

3

e-DVIR tile. Tap this tile to review forms.

4

Change Ruleset tile. Tap this tile select a Ruleset for the current drive.

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2.2.

VEHICLE Tab

VEHICLE tab functions are used during a trip when connected to a vehicle. Below is an overview of the ELD VEHICLE tab, located on the ELD
Dashboard.
Figure 3:

VEHICLE Tab

Interface Item

2.3.

Function

1

VEHICLE tab. Tap this to display vehicle information and functions.

2

Vehicle ID tile. Tap this to display vehicle information.

3

Trailer ID tile. Tap this to display the Trailer and Service wizard to attach a trailer to a trip.

4

Work Alone time. Set a timer for working alone.

5

e-DVIR tile. Tap this to review forms.

6

Occupants tile. Tap this to add and review occupants on the trip.

ELD Export

HOS logs can be displayed on a device screen for easy review. ELD export options available are USB, Bluetooth, or email. See Compliance
Options for more information.

2.4.

ELD Status

Displayed on the ELD status dashboard:


Driver



Driver ID



Driver current rule set

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2.5.

Timers

Hours of Service regulations are issued by the Federal Motor Carrier Safety Administration and govern the working hours of anyone operating a
commercial motor vehicle (CMV) in the United States. See FMCSA regulation 395.2 for information on how timers are governed.
Timers that display in the Off Duty, Waiting, Sleeper Berth, or Personal duty status:


Cycle Reset



Daily Reset



Cycle Time

Timers that display in On Duty Not Driving, Yard MovementOn Duty Not Driving, and Driving status:


On Duty Time  Accumulated time driving and in On Duty status.



Driving Time  Accumulated time spent driving.



Break Time  A countdown to a required break.

2.6.

ELD Notification/Malfunctions

An exclamation mark (!) appears on a tile that needs attention. This Notification symbol is called out on the screen shot below.
Figure 4:

ELD Notification

1.

Tap the tile with the display notification symbol.

2.

Perform any actions required to resolve the issue.

Notifications include:


e-DVIR: A port-trip or pre-trip inspection is required.



HOS profile change: A profile has changed.



ELD exemption: An exemption has been enabled.



Driver not logged in: The vehicle has been driven with no driver logged in.



Log certification: Open a log to certify it.



HOS Logs Summary: Review work over a shift. Sign driver logs.

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3.

GETTING STARTED

The inthinc Connect app runs on Android platforms. Run the Connect app to access the ELD. The ELD Dashboard is the starting spot for all ELD
functions. Functions available on the ELD Dashboard include:


Duty Status



Vehicle Details/Diagnostics



IFTA On/Off Road



Ruleset



HOS Logs



Trailer and Service



Occupants

3.1.

inthinc Connect App Login

Below is an image of the Login page of the inthinc Connect app.
Figure 5:

Connect Login

Login to Connect access the ELD functions.
1.

Turn the vehicle to ignition on.

2.

Ensure in-cab device is powered on.

3.

Confirm the Wi-Fi connection is active from tablet to in-cab device.

4.

Launch the inthinc Connect app.

5.

Enter Employee ID.

6.

Enter Last Name.

7.

Tap the LOGIN button. The Home page displays.

Employee ID and Last Name must be entered the exact same way as they are listed in the drivers inthinc Portal ELD profile. Last name is casesensitive. Note that this step is an app login, not a driver login. See below for driver login.
If the Login page asks for an account ID, please contact your admin for the account ID for initial registration of the app.

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3.2.

Driver Login

A driver login must be performed before moving the vehicle.
Figure 6:

ELD Dashboard Link Highlighted

Begin this procedure from the Connect app.
1.

Tap the Slideout icon.

2.

Tap the ELD Dashboard link. The ELD Dashboard page displays.

3.

Tap the No Driver/Duty Status tile.

4.

The Login screen displays.

5.

Confirm your driver is displayed.

6.

Answer all questions provided.

7.

Tap SUBMIT.

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3.3.

Duty Status

Set Duty Status on these screens. See APPENDIX A: FMCSA REGULATION 395.2 SUMMARY for more information on Duty Status.
Figure 7:

Duty Status

Ensure you are logged in as a driver.
1.

Tap the Slideout icon and select the ELD Dashboard link. The ELD Dashboard displays.

2.

Tap the Duty tile. The Duty Status screen displays.

3.

Answer all questions provided.

4.

Tap SUBMIT.

3.3.1. ELD Dashboard Status Options
Tap the Duty Status tile to select from these duty status options. A wizard will allow the selection of these options.


On Duty Driving, On Duty Not Driving



Pre-trip or Post-trip DVIR



Fuel



Hazardous Materials indication



Optional status indicators: Yard Move, Personal Use

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3.4.

IFTA Status

Track International Fuel Tax Agreement (IFTA) status from the IFTA status screen on the ELD dashboard.
Figure 8:

IFTA screen

Begin this procedure from the ELD dashboard. To change IFTA status:
1.

On the ELD Dashboard, tap the IFTA tile. The IFTA screen displays.

2.

Answer the questions, then tap SUBMIT.

3.5.

Editing HOS Logs

As needed, drivers can edit HOS logs in the ELD app. Edits are made from entries.
Figure 9:

1.
2.
3.
4.
5.

Editing HOS Logs

On the HOS Log page (Driver tab > HOS Logs) be sure the Graph tab is displayed.
Tap the event to be edited. An option to delete or edit displays.
Tap the Edit link. The event display in an editing screen.
Make any necessary changes.
Tap SUBMIT.

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4.

DRIVER TAB

HOS logs can be viewed from the DRIVER tab of the ELD Dashboard. Rulesets can be set from the DRIVER tab. DVIR forms can be reviewed.
Note the DRIVER tab highlighted on the screen shot below.
Figure 10:

4.1.

DRIVER tab

HOS Logs Overview

The HOS Logs can be viewed from the DRIVER tab.
Figure 11:

HOS Log

The HOS log helps ensure DOT compliance. A graph view and a summary view are available for the HOS log from the ELD Dashboard. The
HOS log can be exported via email, Bluetooth, or to a devices USB port. Note the green One-Touch Export button in the lower right of the screen.
The HOS Log tile displays an alert when an HOS related alert is reported from the ELD engine.

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HOS Alerts:


I am out of hours.



I have any HOS Violations.



Someone has an edit suggestion I need to review.



Certify HOS Logs for a time frame.

4.2.

Viewing the HOS Log Page

The HOS Log page allows a driver to get information about the current logged in session. The HOS log can be exported from this page.
Figure 12:

HOS Log

Begin this procedure from the ELD Dashboard.
1.

Tap the DRIVER tab (if not already displayed.) The HOS Logs tile becomes available.

2.

Tap the HOS Logs tile. The HOS Log page displays.

4.3.

Graph View and Summary View

The Graph View is a at a glance view of HOS logs. The HOS log can be exported from Graph view. The Summary View provides a text list of
the HOS log information.
Summary View items:


Date



Record of Duty Status of Driver



HOS Ruleset



Total Off Duty Time



Sleeper Berth Time



Driving Time



On Duty Time



Waiting Time

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On Duty Time 7-day Rule



Total Truck Distance

Figure 13:

Graph View

Figure 14:

Summary View

Toggle between views on the HOS Log page.
1.

Tap the GRAPH link (at the top of the page) to switch to the graph view.

2.

Tap the SUMMARY link (at the top of the page) to switch to the SUMMARY view.

4.4.

Unidentified Logs Option

Events that are recorded without a driver logged in are available for review in the logs. Unknown events can be assumed by the driver on this page.
Figure 15:

1.
2.
3.
4.
5.

Unidentified Logs Option

On the HOS Log page (Driver tab > HOS Logs) be sure the Graph tab is displayed.
Tap the event to be edited. An option to delete or edit displays.
Tap the Edit link. The event displays in an editing screen.
Assume the event.
Tap SUBMIT.

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4.5.

Showing the ELD Log Header

The ELD Log Header page contains log information for the drivers use. This page will be exported as part of the logs.
Figure 16:

HOS Log Header

Begin this procedure from the DRIVER tab. To display the HOS Log Header:
1.

Tap the HOS Logs tile. The HOS Log page displays.

2.

Tap the HOS Log Header link. The HOS Log Header page displays.

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4.6.

Compliance Options

For roadside inspections, export the HOS log. Export options include USB, Bluetooth, and email. Begin this procedure from the HOS Log page.
HOS Logs can be exported via the green button on the HOS Logs page, or using the One-Touch Export button on the ELD Dashboard.
Note the call-out to the One Touch Export button on the screen shot below. This button will display as a green circle icon on the HOS Log page.
Figure 17:

One Touch Export Button

1.

Tap the One Touch Export button (at the top of the page). Export options display (email, USB, Bluetooth).

2.

Tap the option desired.

3.

Follow any instructions for the export option selected.

See the image below for the export options that display on the screen. (The green bar along the bottom of the screen).

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Figure 18:

Logs Export

An export option, when selected, will start the export wizard.

4.7.

Change Ruleset

Change the ruleset for the current session. Select the required HOS ruleset to comply with the regulations governing the trip. Begin this procedure
from the ELD Dashboard.
1.

Tap the DRIVER tab to display the Change Ruleset tile.

2.

Tap the Change Ruleset tile.

3.

Select the desired ruleset from the list of rulesets.

4.

Tap SUBMIT.

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5.

VEHICLE TAB

The VEHICLE tab displays a Vehicle ID and a Trailer ID. Tiles that display when the VEHICLE tab is tapped:


Occupants



e-DVIR

Figure 19:

VEHICLE Tab

When the vehicle is moving the VEHICLE tab will automatically display, and the tiles on the VEHICLE tab will display the standard speed, the
speed limit, and the Wi-Fi connection.

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5.1.

Vehicle ID Details

Vehicle details are displayed in the screen image below.
Figure 20:

Vehicle Details

Tap the Vehicle ID link to display vehicle information:


Engine Run Time



Odometer



Vin Number



DOT Service Number



ELD Certification



Home Time Zone



ELD MFG



DOT Number



DOT ADDRESS



List of ELD Diagnostics



List of ELD Malfunctions

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5.2.

Trailer Option

The trailer option allows the driver to enter attached trailer information. Update the trailer information each time a trailer is connected to the truck.
Trailer options are displayed in the screen image below.
Figure 21:

Trailer and Service

Begin this procedure from the ELD Dashboard.
1.

Tap the Trailer ID tile. The Trailer and Service page displays.

2.

Answer all the questions. (Tap SUBMIT to move to next question).

5.3.

Co-Driver and Occupants

Enter a co-driver using the Occupants screen. A driver must be logged in before adding occupants.
Figure 22:

Occupants and Co-driver

Figure 23:

Adding Occupants and Co-drivers

View any occupants added for the trip. Add occupants to the list, entering them by ID.
1.

From the VEHICLE tab, tap Occupants. A list of occupants already added displays (if any).

2.

To add an occupant, tap the ADD button.

3.

Answer the questions and tap SUBMIT.

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5.4.

e-DVIR

Access and review Driver-Vehicle Inspection Report (DVIR) forms.
Figure 24:

Forms

1.

From the VEHICLE tab, tap e-DVIR. The Forms page displays.

2.

Answer any questions. Tap SUBMIT to move through the wizard.

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6.

LAW ENFORCEMENT OPERATING INSTRUCTIONS

Basic instructions in the event of a system failure:
1.

Trucks are equipped with a blank log book.

2.

Drivers have been instructed to record that the system failed, the date and time of the failure, and to recreate the last log at their next
change of status location.

3.

Recreated logs may consist of both printed and paper logs.

4.

Electronic logs can be road side via USB Download, Bluetooth transfer, or sent electronically via Email to your location.

5.

Access logs: Home > ELD Dashboard > HOS Logs.

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APPENDIX A: FMCSA REGULATION 395.2 SUMMARY
On-duty time is all time from when a driver begins to work or is required to be in readiness to work until the driver is relieved from work and all
responsibility for performing work.
On-duty time includes:


All time at a plant, terminal, facility, or other property of a motor carrier or shipper, or on any public property, waiting to be dispatched,
unless the driver has been relieved from duty by the motor carrier.



All time inspecting, servicing, or conditioning any CMV at any time.



Crossing a border



All driving time as defined in the term "driving time".



All time, other than driving time, in or upon any CMV except time spent resting in a sleeper berth.



All time loading or unloading a CMV, supervising, or assisting in the loading or unloading, attending a CMV being loaded or unloaded,
remaining in readiness to operate the CMV, or in giving or receiving receipts for shipments loaded or unloaded.



All time repairing, obtaining assistance, or remaining in attendance upon a disabled CMV.



All time spent providing a breath sample or urine specimen, including travel time to and from the collection site, to comply with the
random, reasonable suspicion, post-accident, or follow-up drug testing.



Performing any other work in the capacity, employ, or service of a motor carrier.



Performing any compensated work for a person who is not a motor carrier. (This rule does not explicitly forbid a driver from obtaining a
second or part-time job. It simply prevents a driver switching from a non-driving job to a driving job without the required 10 hours of
rest.)

Driving time is all time spent at the driving controls of a CMV.
Sleeper berth time is any amount of time spent inside the sleeper berth (e.g., resting or sleeping). FMCSA regulation 393.76 gives the minimum
requirements for a space to be defined as a sleeper berth. The simple definition is an area separate from (usually immediately behind) the driving
controls that includes a bed. The rules do not explicitly require that a driver must sleep, only that a driver must take a period of "rest" within the
sleeper berth or off-duty (i.e., home). A statement made by the ICC in 1937 gives the reason: "We have no control over the manner in which a
driver may spend his time off-duty, although some of his spare time activities may tire him as much as any work would do. We can only
emphasize, by this comment, the responsibility which is the driver's own to assure himself of adequate rest and sleep, in the time available for this
purpose, to ensure safety of his driving, and likewise the employer's responsibility to see that his drivers report for work in fit condition."
Off-duty time is any time not spent on-duty, driving, or in the sleeper berth.

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APPENDIX B: SAFETY CONCERNS
Electronic Logging Devices contribute to greater safety in the transportation industry.

Lower Crash Rates
The Federal Motor Carrier Safety Administration released a report titled Evaluating the Potential Safety Benefits of Electronic Hours of Service
Recorders Final Report. The report found that commercial drivers using electronic logs had a significantly lower total crash rate (11.7%
reduction) and a significantly lower preventable crash rate (5.1% reduction) than trucks not equipped with electronic logs.

Quicker Inspections
With organized paperwork, DOT audits can take hours rather than days. Roadside inspections go much faster. Drivers are back on the road sooner
when inspection officials can verify compliance with HOS regulations with a glance as a device screen.

Benefits of Alerts and Timers
A countdown timer to a break, visibly displayed any time the vehicle is in motion, allows drivers to plan their next break without taking their
hands away from driving. Audible alerts give drivers plenty of time to find parking before reaching HOS limits.

Less Intrusive Communications
The inthinc ELD can help prevent phone calls and other disruptive communications. A call from a driver relaying HOS hours or location could
distract a drivers attention from driving. A dispatcher can now receive this information directly from the inhinc Portal. No call needed.

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purposes only and contains technical information and descriptions of the ORBCOMM product(s) and is subject to
change without notice. No warranty or representation, express or implied, is made with respect to its contents.

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