User manual for "Helios ELD"
Below you will find the vendor-provided user manual for the ELD product "Helios ELD".
For vendor contact details and additional devices from the same company, see their page
Apollo ELD.
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7 Version ASSURED TECHMATICS apollo ELD (Electronic Logging Device) Compliant with the Technical Standard for Electronic Logging Devices Driver, Support Personnel and Back-Office Guide Android Operating System Version 1 2 3 4 5 6 7 Date 01/05/2021 02/15/2021 7/30/2021 2/17/2022 4/05/2022 7/25/2022 9/30/2022 Author David Seijo David Seijo Aurelio Espantoso Aurelio Espantoso David Seijo Aurelio Espantoso Merle Talavera ELD: APL21CAN Reviewer Aurelio Espantoso Liana Shatova David Seijo David Seijo Aurelio Espantoso David Seijo Aurelio Espantoso assured Techmatics 8230 Coral Way Miami, FL 33155 Phone 305.971.677 Email [email protected] Table of Contents Configuring the ELD before operation ....................................... 1 Local Support Account (initial ELD configuration) ..................... 3 Configuring the ELD with the right asset ......................................... 3 Establishing ECM Connection ......................................................... 3 Reinstalling the ELD app ................................................................. 5 ELD Driver Operation ................................................................ 7 Driver Authentication ....................................................................... 7 Selecting a vehicle profile (assets) .................................................. 8 Engine Synchronization (ECM connection) ................................... 11 ELD Diagnostics ............................................................................ 12 Driver Profile (Preferences) ........................................................... 13 Personal Use (PU) and Yard Moves (YM) ..................................... 13 ELD Main Operation Screen .......................................................... 15 Interactions ............................................................................................. 15 Changing Duty Status ............................................................................ 15 Time Remaining ..................................................................................... 16 Recap ..................................................................................................... 16 Deferral................................................................................................... 16 Possible Violations ................................................................................. 19 Annotations & Remarks.......................................................................... 19 Fuel Purchase Capture (IFTA report) ..................................................... 20 Co-Driver Operation (authentication & remarks) .................................... 20 Roadside Inspection Mode ..................................................................... 21 Certifying your records and Log Edits ............................................ 22 Assumption of Unidentified Logs ................................................... 25 Motor Carrier Suggestions ............................................................. 26 ELD Exports ................................................................................... 28 Printout or Display .................................................................................. 28 Exporting the ELD output file.................................................................. 29 ELD general messages and notifications ...................................... 31 ELD Diagnostics and Malfunctions (Resolution) ..................... 36 Driver Vehicle Inspection Reports (DVIR) ............................... 38 Shipments (connecting to brokers, shippers, receivers & carriers) ................................................................................... 41 Help and Support 45 Index ....................................................................................... 46 D R I V E R , S U P P O R T P E R S O N N E L A N D B A C K - O F F I C E G U I D E 1 Chapter Configuring the ELD before operation Read this chapter before operating the ELD! Confirm you have received all required component, make sure your account was created and you have access to the ELD online portal. T o save time in the future, we recommend you print a copy of this document and keep it inside the cab. This document contains critical information to properly operate your ELD and a list of malfunctions and how to resolve them. It is also recommended to write down your ECM devices identifier (shown below) on a separate location in case you lose this document. I C O N K E Y % Important information ! In some instances, this manual uses Icon Keys to direct your attention to specific and important information. See the different icons on the left. Take notes : Online support account & Appears on Logbook 1 D R I V E R , S U P P O R T P E R S O N N E L A N D B A C K - O F F I C E G U I D E What you need before operating the ELD? Your mobile device (where the ELD app is running) must a) have Bluetooth enabled and b) be connected to the internet either with a cellular data plan or connected to a hot spot. Installing the ECM device: Please plug the ECM device to the vehicles diagnostic port. In some cases, you might need to use the ECM adapter to plug the device on J1939 port. Locate the diagnostic port (see image below for possible locations depending on vehicles make, model and year). % For the ELD to remain compliant, it must remain connected to the ECM device and read engine data. Engine data is only available when the vehicles engine is turned on. 2 D R I V E R , S U P P O R T P E R S O N N E L A N D B A C K - O F F I C E G U I D E Local Support Account (initial ELD configuration) The initial configuration is only required right after installing the ELD app for the first time and it is no longer needed after. The objective is to initially configure a vehicle profile (tractor number, VIN number) and connect/test the ECM device c