User manual for "SyncUP FLEET HOS"

Below you will find the vendor-provided user manual for the ELD product "SyncUP FLEET HOS".

For vendor contact details and additional devices from the same company, see their page T-Mobile USA, Inc..

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*Spanish Guide h
 ere. French Guide h
 ere

Drivers Guide to the Drive App
Table of Contents
Introduction

3

Hours of Service Compliance

3

System Requirements

4

Android

4

iOS

4

Android and iOS Setup

4

Android

4

iOS

4

In-Vehicle Setup

5

Logging In

5

Attaching Vehicles

6

Attaching Trailers

8

Attaching Shipments

9

Verifying Logs

9

Claiming Unassigned Logs

10

Performing Driver Vehicle Inspection Reports (DVIR) during Login

10

Attaching New Assets

10

Adding Co-Drivers

12

Navigating the Dashboard

13

Information Screen

13

Vehicle Disconnected

14

Drive Disconnected

14

GPS Disconnected

14

Power Disconnected

14

Drive App Hours of Service (HOS)

14

Status Tab

15

Motion Detection When Driving

19

Driving in Violation

19

Logs Tab

20

Using the Graph

20

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*Spanish Guide h
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Location Information

21

Creating Manual Logs

22

Changing Rulesets

24

Applying Exemptions

24

Viewing Diagnostic and Malfunction Events

25

Verifying Logs

26

Options Tab

27

Creating a Driver Vehicle Inspection Report (DVIR)

28

Previous Inspections with Defects

29

Previous Inspections with No Defects

30

Performing New Inspections

31

Repairing Defects

33

Resolving Defects that Do Not Require Repairs

34

Viewing Messages

35

Performing Roadside Inspections

35

Compliance Print

37

Changing Drive App Settings

39

Updating the App

39

Enabling Night Mode

39

Logging Out

40

Complete a DVIR

40

Verifying Logs

41

Setting a New Duty Status

41

Clock In/Clock Out (Feature Preview)

41

Installing Add-Ins

41

Reporting Bugs

41

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*Spanish Guide h
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Introduction
The Drive App is a mobile application for maintaining Hours of Service compliance. The App is available for
Android and iOS devices. As part of the greater Cloud ELD solution, the Drive App (running on a compatible
mobile device), is used together with a Telematics Device  a type of Electronic Logging Device (ELD)  and the
Fleet Management Application (2017-11 release or higher), to provide end-to-end compliance with federal
regulations for motor carriers.
The Drive App has four main features:





Hours of Service (HOS)
Driver Vehicle Inspection Reporting (DVIR)
Messaging
Software Add-Ins

The Drive App is available with the Regulatory, Pro, and ProPlus rate plans.

Hours of Service Compliance
The Drive App is a self-certifying tool for meeting the requirements of FMCSA  395.20 of 49 CFR Part 395
(ELDs). Before using the Drive App, you must:



Make sure you have an in-cab copy of the D
 rivers Guide to the Drive App, the Drivers Guide to Data
Transfer at Roadside Inspection, and the Drivers Guide to Data Diagnostics & Malfunction Events; and
Make sure you have reviewed the Driver's Guide to Hours of Service (HOS) and Driver's Guide to DVIR.

 IMPORTANT: The D
 rivers Guide to the Drive App, Drivers Guide to Data Transfer at Roadside Inspection
and the Drivers Guide to Data Diagnostics & Malfunction Events must be kept in the CMV at all times. These
documents must be made available during a roadside inspection in accordance with FMCSA 49 CFR 395.22
(h). In addition, drivers must have a supply of blank Records of Duty Status (RODS) paper logs sufficient to
record the drivers duty status and other related information for the duration of the current trip. Maintain a
second backup copy of the electronic hours-of-service files, by month, at a different physical location from
where the original data is stored  FMCSA 49 CFR  395.22(i).
The Drive App:





Works on a fixed 24-hour period starting at 12:00 AM.
Supports three co-drivers logged in to the same device.
Supports all time zones.
Supports the following rulesets:
 FMCSA 7-day/8-day
 California intrastate
 Florida Intrastate
 Texas intrastate
 Canadian Duty 1 & 2

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Supports the following exemptions:







Short Haul
Non-CDL Short Haul
16-hour
Adverse Driving Conditions
Personal Conveyance
30 minute rest exemptions on federal
rulesets.







24-hour Restart (for oil transport drivers)
Oil well Wait Time and 24-hour Restart
(available to off duty co-drivers)
Off-duty deferral (Canadian, currently in Beta)
Yard Move
Salesperson

 NOTE: All Record of Duty Status (RODS) fields can be edited in the Fleet Management Application. Edited
RODS will be permanently identified as having been modified.

System Requirements
Android









iOS

Android 4.4 or higher
4.7-inch+ screen (recommended)
Capacitive touch screen preferred
Built-in cellular modem (3G or LTE) with data
connection (Avg monthly data usage: 350MB)
2GB RAM
250MB data storage
Built-in GPS
Certified by Google, with access to the Google
Play Store preferred










iOS 6.0 or higher
4.7-inch+ screen (recommended)
Capacitive touch screen preferred
Built-in cellular modem (3G or LTE) with data
connection (Avg Monthly Data Usage 350MB)
2GB RAM
250MB data storage
Built-in GPS
Certified by Apple, with access to the App Store
preferred

Android and iOS Setup
Android
1.
2.
3.
4.
5.
6.
7.

Make sure you have access to the Google Play Store.
Enable W
 i-Fi and disable Flight m

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