User manual for "RouteMate ELD"

Below you will find the vendor provided user manual for the ELD product "RouteMate ELD".

For contact information and additional devices produced by the same vendor see their page RouteMate LLC.

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User Manual

RouteMate
Guidebook
This document contains a comprehensive step-by-step
guide covering ELD installation and connection, the procedure
in case of an inspection, the possible malfunction scenarios,
and what to do in such situations.

Thank you for choosing RouteMate!
We wish you safe rides!

Table of Content

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ELD Installation & Connection
Install the RouteMate Device in Your Vehicle

3-4

Install the RouteMate App

Connect the RouteMate App with Your Vehicle

Change Duty Status

Complete DVIR

9-11

Populate Log Form Data

12-14

Record Hours of Service

DOT Inspection
DOT
Inspection Process
Inspect Logs

Data Transfer Procedure

Malfunction and Data Diagnostic Events
How It Looks

Driver and Carrier Responsibilities

Carrier Responsibilities Regarding Malfunctions

Record-Keeping Responsibilities by the Driver

Malfunction Events Examples

Data Diagnostic Events Examples

ELD Installation & Connection

ELD Setup

ELD Installation
and Connection
In just a few simple steps, youll finish
with the ELD setup and be ready to go!

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Installation & Connection

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Install the RouteMate Device in Your Vehicle
Firstly, its important to install the device properly. Keep in mind that your engine should be off while doing this.

With the engine off, locate the diagnostic
port inside the vehicle. It is located in one
of the four places shown in the picture
below.

Attach the device to the diagnostic
port of the vehicle.

Internal GPS Antenna
Internal GSM Antenna

OBD Connector
J1939, CAN, OBD II

2 LED Indicators

Installation & Connection

Once the device is installed, ensure the device is
working properly, as evidenced by a green LED
light blinking. The green light starts blinking after a
GPS & Cellular connection is initiated.

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Securely mount your device in a location where there are no
electrical components nearby. This will help prevent potential
issues like device interference and GPS signal disruption. We
recommend placing the ELD device in a visible area with a clear
and unobstructed view of the sky, as shown in the image below.

IMPORTANT: Please follow the above-mentioned instructions. Otherwise, you risk ELD device interference and GPS disruption,
creating problems with the signal. Do not put an ELD device under the dashboard under any circumstances.

Installation & Connection

Install the RouteMate App
1.

For Android phones and tablets,
download the RouteMate app from
the Google Play Store.

For iPhones and iPads, download
the RouteMate app from the App
Store.

Open the RouteMate App.

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Installation & Connection

Log in to the RouteMate App and
Select the Vehicle
Please read the login instructions in the email
we sent you. If you dont have the login details
yet or have forgotten them, please contact your
carrier administrator.

Enter your login details and tap LOG IN.

Select your vehicle from the list, or
search for one and tap ACCEPT.

After accepting the vehicle you will be
prompted to the main Dashboard page.

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Installation & Connection
Connect the RouteMate App with Your Vehicle
After successfully logging in and selecting the vehicle, the Dashboard page will
open. On this page, you will see the Connection Button
1.

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Please ensure that Bluetooth is enabled
on your device before you connect to
the RouteMate app.

Tap the Connection Button to connect to your vehicle. The device
will attempt to connect to the selected vehicle via Bluetooth. The
button will change from red to orange to mark the pairing process.
2.

An icon
will appear in the header
section upon successful connection.

Installation & Connection
Change Duty Status
To begin driving, please switch your status to 'On Duty'. This can be achieved by
navigating to the Dashboard page where you will see the Status bar.
1.

Tap on status bar to view all statuses.

Select "On Duty" status, and enter
your location along with the notes.
Tap Confirm.

Your duty status will be updated.

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Installation & Connection

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Complete DVIR
After successfully logging in and selecting the vehicle, the Dashboard
page will open. On this page, you will see the Connection Button
1.

From the DVIR view, tap Start Inspection.

If you are in Off Duty or Sleeper Berth
status, you will be prompted to change
to On Duty status. Pre-trip is selected
by default.

Note: If this is your first ride, you wont
see the list of previous inspections

Installation & Connection

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Tap Add/Remove Defect under Vehicle
Defects and review each item from the list
against your vehicle.
3.

If you identify a defect, select the appropriate
item from the list, enter a comment, and attach a
photo. Then, tap Save.

Installation & Connection

If Trailer is applicable, repeat steps 2 and 3 under Trailer Defects.

Tap Sign and Save.

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Installation & Connection

Populate Log Form Data
Select the Trailers/Docs button
from your
Dashboard to add the Trailers/Shipping Docs number.

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Installation & Connection

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Trailers/Shipping Docs are also available through the Logs folder.
Here are the steps you should follow:

From your Dashboard view, tap the

Select Logs.

Tap the log at the top of the list.

icon.

Installation & Connection

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Tap Other to see the Trailers and Shipping Docs field.

Ready to Drive!
Once youve completed all of the pre-trip tasks in this section,
youre ready to drive. When your vehicle is moving at 5 MPH or
greater, your duty status will automatically switch to Driving, in
accordance with the ELD mandate.

Installation & Connection

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Record Hours of Service
1.

When your vehicle reaches 5 MPH or greater, RouteMate
indicates that the vehicle is In Motion, and your duty status
will automatically change to Driving.

4.
2.

When the vehicle stops (0 MPH), its considered Stationary.

You can change your duty status by tapping
the Driving and selecting another duty status.

If your vehicle remains Stationary for five minutes,
you will be asked if you want to change your duty
status. If you ignore this question, your duty
status will be changed to On Duty.

DOT Inspection Process

DOT Inspection

DOT Inspection Process
Every DOT inspection consists of several steps necessary to
conduct it in a proper way. Follow them carefully and submit
the output file successfully.

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DOT Inspection Process

Inspect Logs
When an officer asks for your logs, tap Start Inspection and the
logs for the last seven days will appear on the screen.

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DOT Inspection

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Data Transfer Procedure
1.

If the officer asks for the output file, tap Transfer Data
to send the file via web service or email.

Select Web Service or Email transfer method.

When a DOT officer provides the Output File Comment,
enter it in the text box.
5.

Tap Send.

If the file was submitted successfully, you will receive a
confirmation. If it was unsuccessful, you will receive the
following message: "ELD Output File sending failed.
Please try again or use a different Transfer Data
method."

Malfunction & Data Diagnostic Events

Malfunction and Data
Diagnostic Events
In the following pages, we'll learn about Malfunction and Data
Diagnostic events and what carriers and drivers need to do
about them.

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Malfunction & Data Diagnostic Events

How It Looks
Diagnostic and Malfunction events show up in the applications header (top right) as a capital
D and capital M. The D stands for diagnostic events, and the M for malfunction events.

Driver and Carrier Responsibilities
In case of a Malfunction or a Data Diagnostic Event, drivers
and carriers have certain responsibilities.

Carrier Responsibilities Regarding Malfunctions
The carrier must:
Provide drivers with an instruction sheet describing the various ELD
malfunction events and record-keeping procedures (this document).
Provide drivers with a supply of 8 days worth of blank paper driver
The motor carrier must correct the malfunction of the ELD within 8 days of
discovering the condition or a drivers notification to the motor carrier,
whichever occurs first.

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Malfunction & Data Diagnostic Events
Record-Keeping Responsibilities by the Driver
To see the error details, the driver must tap D (Diagnostic Data) or M (Malfunction).
In case of Malfunction Events, the driver must:

Note the ELD malfunction and provide the carrier with written notice within 24-hours.
Reconstruct driving events for the current 24-hour period and previous 7 consecutive days using paper logs.
Continue to manually prepare driving logs until ELD is serviced and brought back into compliance.
During inspections which take place when a malfunction has occurred: provide safety official with manually kept driver logs.

In case of Data Diagnostic events, the driver must follow the
motor carriers and ELD providers recommendations in resolving
the data inconsistencies.

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Malfunction & Data Diagnostic Events

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Malfunction Events Examples
ELD has detected a malfunction related to Power compliance. Please contact your manager immediately, stop using RouteMate
and switch to paper logs until the ELD malfunction has been corrected.
Mon, Aug 25, 10:15 AM

ELD has detected a malfunction related to Engine Synchronization compliance. Please contact your manager immediately, stop
using RouteMate and switch to paper logs until the ELD malfunction has been corrected.
Mon, Aug 25, 10:15 AM

ELD has detected a malfunction related to Timing compliance. Please contact your manager immediately, stop using RouteMate
and switch to paper logs until the ELD malfunction has been corrected.
Mon, Aug 25, 10:15 AM

ELD has reported Position compliance malfunction. Please contact your manager immediately, stop using RouteMate and switch to
paper logs until the ELD malfunction has been corrected.
Mon, Aug 25, 10:15 AM

ELD has reported Data Transfer compliance malfunction. Please contact your manager immediately, stop using RouteMate and
switch to paper logs until the ELD malfunction has been corrected.
Mon, Aug 25, 10:15 AM

Malfunction & Data Diagnostic Events
Data Diagnostic Events Examples
ELD has detected Power Data Diagnostic event.
Mon, Aug 25, 10:15 AM

ELD has detected Missing Required Data Diagnostic event.
Mon, Aug 25, 10:15 AM

ELD has detected Data Transfer Data Diagnostic event.
Mon, Aug 25, 10:15 AM

ELD has detected Unidentified Data Diagnostic event.
Mon, Aug 25, 10:15 AM

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Are you still uncertain about anything?
If you are still experiencing any doubts or difficulties with the steps, please do not hesitate to
contact us at (765) 770-0279. We will be happy to provide you with all the necessary information.

You can also visit our YouTube page where you can find our step-by-step video tutorials.
Thank you for choosing RouteMate!

(765) 770-0279

[email protected]