User manual for "MiX Hours of Service"

Below you will find the vendor provided user manual for the ELD product "MiX Hours of Service".

For contact information and additional devices produced by the same vendor see their page MiX Telematics.

MiX ELD
Driver Guide

This guide must accompany any MiX Telematics Electronic Logging Device (ELD) as required by
U.S.DOT/FMCSA Regulation 395.15, (g) (1) (2).

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LEGAL NOTICE AND DISCLAIMER
The legislation and rules concerning the installation and operation of GPS driver aids, which includes the MiX
Hours of Service Electronic Logging Device (MiX ELD), vary between states. You are required to familiarize
yourself with the laws of the jurisdiction(s) in which the vehicle will be operated prior to installing and using the
MiX ELD.
Applicable laws and regulations place the responsibility on the motor carrier to have electronic logging devices
correctly installed. The MiX ELD therefore needs to be installed in a manner that complies with the law and
will not cause accidents, property damage, personal injury or death. The owner of the MiX ELD and the vehicle
are responsible for observing safe driving practices. The MiX ELD should be used strictly in compliance with
this driver guide.
MIX TELEMATICS DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY AND
ALL LIABILITY WHATSOEVER AND HOWSOEVER ARISING AND SHALL NOT BE LIABLE FOR ANY
DAMAGES, LOSSES, COSTS OR EXPENSES, WHETHER DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL OR SPECIAL, ARISING OUT OF ANY ACCIDENT, INJURY OR DEATH OR RELATED
TO IMPROPER OR UNLAWFUL USE OF THIS USER MANUAL OR THE MIX ELD.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MIX TELEMATICS MAKES NO AND
EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES (EXCEPT TO THE EXTENT
THEY MAY NOT LAWFULLY BE DISCLAIMED), INCLUDING, WITHOUT PREJUDICE TO THE
GENERALITY OF THE FOREGOING, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THIS LEGAL NOTICE IS IN ADDITION TO, AND NOT IN SUBSTITUTION
FOR, THE WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY CLAUSE CONTAINED IN MIX
TELEMATICS STANDARD TERMS AND CONDITIONS.
The material in this driver guide is for informational purposes only. The driver guide and the MiX ELD are
made available on an as is basis. As MiX Telematics is continuously improving and developing its products,
MiX Telematics may make changes to the MiX ELD at any time, without prior notice, which may not be
reflected in this driver guide. Please contact your nearest MiX Telematics regional sales office if you require
any further assistance.
Copyright 2017 MiX Telematics International (Pty) Ltd. All rights reserved. No part of this driver guide may
be reproduced, distributed or transmitted in any form or by any means without the express written permission
of MiX Telematics International (Pty) Ltd.
MiX Telematics is a trademark of MiX Telematics Limited. All rights reserved.
Description: DRIVER GUIDE, MIX TELEMATICS INTERNATIONAL (PTY) LTD.

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Table of Contents
1
2
3
4
5
6

Introduction .................................................................................................................................................................... 5
HOS Overview ............................................................................................................................................................... 6
ELD Power Up ............................................................................................................................................................... 8
Log in ............................................................................................................................................................................. 9
Home Screen ............................................................................................................................................................... 11
Indicators on the home screen ......................................................................................................................... 12
Settings ........................................................................................................................................................................ 12
Setting the Audio Volume ................................................................................................................................. 12
Setting the Display Brightness .......................................................................................................................... 13
Accessing the Hours of Service screen ....................................................................................................................... 13
Setting the Active Driver ................................................................................................................................... 14
Changing Drivers .............................................................................................................................................. 16
Changing Duty Status ....................................................................................................................................... 18
Exempt Drivers ................................................................................................................................................. 20
Timeclock on the ELD and the Kiosk ................................................................................................................ 22
Special Driving Conditions ................................................................................................................................ 23
7.6.1
Authorized Personal Use of CMV ......................................................................................................... 23
7.6.2
Changing status to Yard Moves ........................................................................................................... 26
Forgot to set status to Off Duty at end of shift .................................................................................................. 28
Basic Hours of Service functionality............................................................................................................................. 29
View Available Hours ........................................................................................................................................ 29
8.1.1
Shift ....................................................................................................................................................... 29
8.1.2
Cycle ..................................................................................................................................................... 30
8.1.3
Sleeper ................................................................................................................................................. 31
View HOS Log .................................................................................................................................................. 32
8.2.1
Status colour depictions........................................................................................................................ 33
Entering required ELD information............................................................................................................................... 34
Shipping Document ID ...................................................................................................................................... 34
Trailer ID ........................................................................................................................................................... 37
ELD Summary Screen ................................................................................................................................................. 39
Claiming unidentified driving time ............................................................................................................... 40
10.1.1
From the ELD summary screen...................................................................................................... 41
10.1.2
Quick claiming unidentified hours ................................................................................................... 43
Log Editing .................................................................................................................................................. 44
10.2.1
Add a duty status ............................................................................................................................ 45
10.2.1.1
Adding Authorized Personal Use of CMV to the driver log ..................................................... 47
10.2.1.2

11
12
13
14
15

Adding Yard Moves to the driver log ....................................................................................... 49

10.2.2
Edit a duty status ............................................................................................................................ 50
10.2.3
Delete a duty status ........................................................................................................................ 52
10.2.4
View annotations ............................................................................................................................ 54
10.2.5
Assigning a historical driving period to a co-driver ......................................................................... 55
Swap driving time when team driving .......................................................................................................................... 58
Pending Edits ............................................................................................................................................................... 60
Log Certification ........................................................................................................................................................... 62
Sending the logs to email ............................................................................................................................................. 65
Inspections ................................................................................................................................................................... 66
Roadside Inspections ................................................................................................................................. 66
Log inspection events from the Inspections tab.......................................................................................... 71
View and edit logged inspections ............................................................................................................... 72
Data diagnostics and Malfunctions .............................................................................................................................. 74
Malfunction code ......................................................................................................................................... 75
Data Diagnostic Events .............................................................................................................................. 75
Log out ......................................................................................................................................................................... 76

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Introduction

The MiX Telematics Electronic Logging Device, ELD, when used with the MiX Fleet Manager software,
complies with the Federal Motor Carrier Safety Administrations specifications for acceptance of
electronic logging devices. The U.S DOT/FMCSA rule authorizing the use of electronic logging devices
was published in the Federal Register, September 30, 1988 under the caption Drivers Record of Duty
Status; Automatic On-Board Recording Devices; Final Rule and Notice of Termination of Exemptions
and may be found in 49 CFR Part 395. The system complies with all rules and changes to this CFR
including the FMCSA ELD Final Rule, December 2015.
The MiX Telematics ELD is designed for ease of use to assist the driver in meeting FMCSA fatigue
management regulations. It is a driver responsibility to ensure the MiX ELD is used in a legally
compliant manner.
The MiX Telematics ELD consists of an in-cab display, an onboard computer and the MiX Fleet
Manager software. The in-cab display and onboard computer connect to the vehicle Engine Control
Module, ECM, to automatically measure vehicle motion, distance travelled, vehicle position (via GPS)
etc. This information, along with manual input from the driver, is used to create the drivers record of
duty status and to calculate the drivers available driving and work hours. On demand, the in-cab display
unit can produce the Hours of Service summary information needed to review compliance during
inspection procedures.
NOTE: the MiX ELD in-cab display is a multi-function device i.e. there are other fleet and driver
management features available in addition to managing Hours of Service. This driver guide only covers
ELD and relevant Hours of Services features.
The information from the onboard equipment is transmitted via cellular data networks to the MiX Fleet
Management software. MiX Fleet Manager provides supervisors with real-time access, assuming
communication connectivity, to Hours of Service information from their drivers and vehicles. The
functions and information within the MiX Fleet Management software allows the supervisor to review,
manage and report on driver fatigue management compliance.

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HOS Overview

HOS Regulations are issued by the Federal Motor Carrier Safety Administration (FMCSA) and govern
the working hours of drivers operating commercial motor vehicles. The hours-of-service regulations are
found in Part 395 of the Federal Motor Carrier Safety Regulations. These regulations are developed
and enforced by the Federal Motor Carrier Safety Administration, which is a part of the United States
Department of Transportation.

Who must comply
Hours-of-service regulations apply to commercial motor vehicles (trucks or tractor-trailers) that:

Weigh (including any load) 10,001 pounds (4,536 kg) or more, or
Have a gross vehicle weight rating or gross combination weight rating of 10,001 pounds (4,536 kg)
or more, or

Are transporting hazardous materials in a quantity requiring placards.
On-Duty Time
On-duty time with regards to a commercial motor vehicle is defined as all the time spent working for the
motor carrier and includes:

All time at a plant, terminal, facility, or other property of a motor carrier or shipper, or on any public
property, waiting to be dispatched, unless you have been relieved from duty by the motor carrier;

All time inspecting, servicing, or conditioning any truck, including fueling it and washing it at any time;
All driving time, as defined in the term driving time;
All other time in or on a commercial motor vehicle other than: (i) Time spent resting in or on a parked
vehicle, except as otherwise provided in Section 397.5 of the Federal Motor Carrier Safety
Regulations; (ii) Time spent resting in a sleeper-berth; (iii) Up to 2 hours riding in the passenger seat
of a property-carrying vehicle moving on the highway immediately before or after a period of at least
8 consecutive hours in the sleeper-berth. All time loading, unloading, supervising, or attending your
truck; or handling paperwork for shipments;

All time taking care of your truck when it is broken down;
All time spent providing a breath, saliva, or urine sample for drug/alcohol testing, including travel to
and from the collection site;

All time spent doing any other work for a motor carrier, including giving or receiving training and
driving a company car; and

All time spent doing paid work for anyone who is not a motor carrier, such as a part time job at a
local restaurant.
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Driving Time
All time spent at the driving controls of a Commercial Motor Vehicle.

Off-Duty Time
Off-duty time is when a driver is relieved of all duties and responsibilities at work.

Sleeper Berth
Time spent in a berth conforming to the requirements of FMCSA Regulation 393.76. See 395.1 (g)
for specific rules.

Oilfield Exemption
Specially trained drivers of vehicles specially designed to serve oil wells do not have to include waiting
time in their on-duty time. See 395.1 (d) (1) and (d) (2)

Cycle
A Cycle is the number of hours and days that make up a driver's weekly aggregate on-duty limit e.g. A
60/70 hour limit based on 7 or 8-day period depending on the rule set applied to a driver.

Adverse Driving Conditions
Adverse driving conditions are unexpected driving conditions which were not known or could not have
been reasonably predicted before the start of driving. These conditions include snow, sleet, fog, traffic,
or shut-down due to an accident. Rush hour and lack of planning do not count as adverse driving
conditions. FMCSA Regulation 395.1 (b) (1), 395.2.

Emergency Driving Exception
The emergency exception can extend driving or on-duty limits. This applies only if further driving is
necessary to reach a destination that provides safety for the vehicle's occupants or security for a
vehicle's commercial load. FMCSA Regulation 395.1 (b) (2).

Exempt Drivers
Drivers who use the timecard exception are not required to keep records of duty status (RODS) or use
ELDs. These drivers include: Drivers who use paper RODS for not more than 8 days out of every 30day period; Drivers of vehicles manufactured before the model year 2000 (as reflected on the vehicle
registration); Drivers who are required to keep RODS not more than 8 days within any 30-day period;
Drivers who conduct drive-away-tow-away operations. (Please refer to the FMCSA website for more
information.)
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ELD Power Up

The driver is required to initiate the power-up of the MiX ELD by turning the key to the vehicle batteryon position.

Important note: The MiX ELD needs to be powered-up approximately two minutes before the
vehicle engine is powered-up. This is required in order for the MiX ELD to record the engine power-up
event, which is required ELD information for the driver log. This typically applies to the first vehicle
power-up for the day, as the ELD stays active for a number of hours after vehicle ignition is turned
off. The MiX ELD will be ready to use when the screen above is shown.
Failure to follow the power-up procedure will result in an engine power diagnostic event being added
to the drivers log and unidentified driving being recorded as the MiX ELD may not have recorded the
driver log in event.

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Insert the red HOS driver plug into
the dash-mounted plug reader.

Tap the relevant option:

Drive as HOS Vehicle.

Use as Timeclock (if enabled)

Treat as Non-HOS Vehicle (if
enabled typically applies to
vehicles weighing less than
the HOS weight limit when the
trailer is unhooked.)

Choose how you want to be added:

Active Driver

The active driver is the person who
is intending to drive the vehicle. All
of the information about the trip is
associated with the active driver.
When you log in as an active driver,
you will automatically be in the On
Duty (Not Driving) state.

Co-Driver
The co-driver is the driver who is
intending to drive next or later in the
shift. No information about the trip
is logged for the co-driver but the
status is usually On Duty (Not
Driving) unless they are in the
sleeper berth while the other HOS
driver is driving.
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Wait for the synchronization to
complete.

Remove the red driver plug only
when prompted.

After logging in and out of the MiX
ELD, the summary screen will be
displayed showing a quick status
overview of the ELD-compliance
actions. See the ELD summary
screen section for more details.

NOTE: The driver HOS log is synced with the system when logging in or out.

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Home Screen

Navigation buttons (the yellow arrows) have been added on the MiX ELD for ease of use.
You can move up, down, left and right with these and use the button in the middle to select
whatever option is highlighted on the screen.

The red button allows you to go back to the previous screen.

The green button means that you are confirming whatever is displayed on the screen.
1

The default landing screen is called the Home screen and contains information like the:
1.

Name of the active driver

Driver icon Diagnostics

Time

Time zone

GSM signal indicator

Bluetooth indicator

Truck icon ELD malfunction

Tapping the MiX Telematics logo will also navigate you back to the previous screen.

The menu items of all the available and enabled features, e.g. Navigation, Driving Alerts, Hours of
Service, etc. is also be displayed here on the home screen.
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Indicators on the home screen

When the driver icon in the top banner changes from green to red, it indicates a data
diagnostics error.

When the truck icon in the top banner changes from green to red, it indicates an ELD
malfunction.

NOTE: When you see an ELD malfunction indicator, immediately revert to using paper logs.
For more information, view the Diagnostics and Malfunctions section at the end of this guide.

Settings

Tap the three white dots in the top right-hand corner on the banner of the home screen.

Setting the Audio Volume
1.

Tap Settings.

Tap Set Volume.

To increase the volume, swipe to
the right along the bar.

To decrease the volume, swipe to
the left along the bar.

Press the green confirm button.

Tap the MiX Telematics logo to go
back.
Audio alerts from the in-cab device
are automatically muted when a
driver is in the sleeper duty status.
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Setting the Display Brightness
1.

Tap Settings.

Tap Set Brightness.

To increase the display brightness,
swipe to the right along the bar.

To decrease the display brightness,
swipe to the left along the bar.

Press the green confirm button.

Tap the MiX Telematics logo to go
back.

Accessing the Hours of Service screen

Tap the Hours of Service menu item
on your home screen. Please contact
your system administrator to enable
this option if it is not available.

The HOS home screen is where you
can change your duty status, view
your available hours and your HOS
log or input data and inspections.

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Setting the Active Driver
1.

Tap the Hours of Service menu item on
the home screen.

If only one driver has logged into the
MiX ELD with the red driver plug, tap the
driver icon on the Hours of Service
screen.

Select Active Diver from the list of duty
statuses.

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Select the text box to enable the
keyboard and enter an optional
annotation (remark).
Press the enter key on your keyboard.
Tap here to type

Tap Save.

The name of the active driver will now
be displayed in the top bar.

When multiple drivers have logged into
the MiX ELD, you can tap the Driver List
dropdown and select a new driver from
the list. Remember to change the duty
status of the newly selected driver to
Active Driver as described in the steps
above. This allows drivers and codrivers to easily swap when a new
driving shift starts. In the example, Mike
Brown has been selected from the
driver list but not set as the active driver
and therefore John Smith is still
displayed in the top banner.

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Changing Drivers
More than one driver can be logged into a vehicle simultaneously. When you select a driver as an active
driver it means that all the trip information will be logged against this driver as this is the person currently
driving. There can also be more than one co-driver logged into a vehicle at the same time. The codriver is another HOS driver who is riding in a DOT regulated vehicle and their status is usually On Duty
(Not Driving), unless they are in the sleeper berth while the other HOS driver is driving.

(Tap the Hours of Service on the
home screen to access the HOS
screen.)
1.

Tap Driver List.
NOTE: This dropdown is only
available if two or more drivers have
logged in using the red driver plugs.

Select a new driver from the Driver
List.

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Confirm the correct driver has been
selected.

If you want to change the duty status
of the selected driver to the active
driver, tap the driver icon shown
above and select Active Driver.

Enter an optional annotation (remark).
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)
Tap here to type

Tap Save.

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The Active Driver has been changed
and the name of the new driver is now
displayed in the top bar.

Changing Duty Status

Tap the Hours of Service menu item
on the home screen.

Tap the driver icon on the HOS home
screen.

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Select an applicable HOS duty status.
NOTE: The available HOS duty status
options may vary as per your ruleset.

Select the text box to enable the
keyboard and enter an optional
annotation (remark).
Press the enter key on your keyboard
when you are done typing.
Tap here to type

Tap Save.

The duty status has now been changed
and will be displayed below the driver
icon on the HOS home screen.

When you start driving, and you have been set as the Active Driver and your duty status has been set
to On Duty (Not Driving), it will automatically change to On Duty Driving as soon as you go faster than
5 miles per hour.
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Exempt Drivers

A supervisor or HOS administrator can configure a driver as exempt from HOS management in the MiX
Fleet Manager application.
If you are an HOS-exempt driver, the MiX ELD will display a confirmation message when logging on
and off using the red driver plug. You will still be able to access some of the features relevant to an
exempt driver. Restricted functionality will be indicated as such on the ELD screen.

Remove the plug when prompted
after the synchronization has been
completed.

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The MiX ELD will indicate on the
HOS home screen that you are an
HOS-exempt driver.

This will also be indicated on the
driver information log when doing a
roadside inspection.

NOTE: Functionality not relevant to
HOS-exempt drivers will not be
available on the MiX ELD.

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Timeclock on the ELD and the Kiosk
The ELD can be used in Timeclock mode, which means that you can change your duty status without
actually logging into the vehicle. Any changes made on the Timeclock will be synchronized to the red
driver plug and to the data center, assuming there is communications coverage.
You can also log into the Timeclock kiosk to view your current available hours and view or print your
log report.
You can add an annotation (remark) when changing the duty status on the Timeclock.
Any duty status changes are synchronized to the MiX Fleet Manager system from the Timeclock and
onto the red driver plug.
1.

You can now view your Available
hours and HOS Log.

To exit the Timeclock functionality,
tap Exit.

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Tap Exit Vehicle or Non-HOS
mode.

If you selected Non-HOS mode,
your status will automatically be
changed to On Duty (Not Driving).

Remove the plug.

Special Driving Conditions
The MiX ELD and the driver both have to be enabled to use the special driving conditions. These are
specifically shown on the log graph within the Off Duty and On Duty (Not Driving) statuses. You can
also add these special driving conditions afterwards when editing your logs. See Log Editing in the ELD
summary screen section.

7.6.1

Authorized Personal Use of CMV

Authorized Personal Use of CMVs applies when using the vehicle for non-work related purposes, e.g.
driving from work to home or to a place of rest.
1.

Tap the Hours of Service icon on
the home screen.

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Make sure the duty status has been
set to Off Duty by tapping the driver
icon.
NOTE: The drivers status must be
set to Off Duty to be in Personal
Use Mode.

Tap Normal Mode in the top menu
bar.

Tap Authorized Personal Use of
CMVs.

Enter a mandatory annotation:
minimum of 4 characters and a
maximum of 60.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

Tap Save.

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You can now use the vehicle for
personal use, which will not count
towards your on duty hours. Whilst
in Personal Use Mode, it will be
indicated in the top green banner.
NOTE: You cannot change your
duty status while in Personal Use
Mode.
7.

To revert to Normal Mode, tap the
Personal Use banner as shown
above, and select Normal Mode.

The ELD will default to an Off Duty
state when exiting Personal Use
mode but you can set your desired
duty status on this screen and add
an optional annotation.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

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If you have not manually changed
back to Normal Mode before
turning off ignition, when starting
the vehicle the next day (or after the
rest period), you will be asked if you
want to continue with the
authorized personal use of CMV.
If you select no, you will be set as
the non-active driver and in the Off
Duty state.

Note that in Personal Use Mode, the location information of the vehicle is made less accurate, as
required by the ELD mandate.

7.6.2

Changing status to Yard Moves

The driver has to be enabled to use the special driving conditions.
Yard moves apply when moving the vehicle around a yard or terminal and not driving on the road.
1.

Tap the Hours of Service icon on
the home screen.

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Change the duty state to On Duty
(Not Driving) by tapping the driver
icon.
NOTE: You can only switch to
Yard Moves when in the On Duty
(Not Driving) duty status.

Tap Normal Mode.

Tap Yard Moves.

Enter a mandatory annotation:
minimum of 4 characters and a
maximum of 60. (Select the
textbox to enable the keyboard
and press enter once you have
finished typing.)

Tap Save.

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You can now move the vehicle
while in Yard Moves mode.
7.

You can change back to Normal
Mode by tapping the dropdown list
next to Yard Moves.
Once the ignition has been turned
off, the work state will also
automatically revert to On Duty
(Not Driving) in Normal Mode.

Forgot to set status to Off Duty at end of shift
If you did not set your status to Off Duty before logging out or switching off the ignition, the MiX ELD
will give you the ability to set the date and time that your previous shift ended when switching on the
ELD if it has recorded that you were set to the On Duty status for more than 14 hours.
1.

Tap Yes if you want to specify the
date and time that you went off duty
on your previous shift.

Select the date by tapping on the
calendar icon and select the time
by tapping on the clock. Enter an
annotation and tap Save to confirm
the added Off Duty status.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

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Basic Hours of Service functionality

View Available Hours
View available hours for the current shift, cycle and sleeper.

8.1.1
1.

Shift

Tap the Hours of Service icon

2. Tap Available Hours.

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Tap the Shift icon.

View available hours for the current
shift.

NOTE: It is possible to toggle
between available Shift, Cycle, and
Sleeper hours by selecting these
tabs.

8.1.2

Cycle

Tap the Available Hours icon.

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Tap the Cycle icon.

View available hours for the current
cycle.

NOTE: It is possible to toggle
between available Shift, Cycle, and
Sleeper hours by selecting these
tabs.

8.1.3
1.

Sleeper

Tap the Available Hours icon.

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Tap the Shift or Cycle icon.

Tap Sleeper at the bottom of the
screen.

View hours used in sleeper.

NOTE: It is possible to toggle
between available Shift, Cycle, and
Sleeper hours.

View HOS Log
1.

Tap the Hours of Service icon.

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Tap HOS Log.

Tap the left and right arrow to go back
and forth between days.

View status changes and the time
spent during various duty statuses.
(See below for an illustration of the
various status depictions.)

Zoom in and out using the hours icons
at the top.

8.2.1

Status colour depictions

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Entering required ELD information
Shipping Document ID

ELD legislation requires that, if relevant, you enter the shipping document information applicable to
your shift on the ELD device. This will then automatically be associated with your driver HOS log.

Tap the Input Data button on the
HOS home screen.
Please note that your status must
be set to Active Driver to enter input
data.

Tap the Shipping button.

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Input a value and select Submit to
enter.
(Select the textbox to enable the
keyboard and press enter once
you have finished typing.)

Tap OK to send the shipping
document ID input value.

You can also view, edit or remove
this information by tapping HOS
Log > Log Viewer > and the Input
Data tab at the bottom of the Log
Viewer screen

Tap the downward arrow next to
the item you wish to edit or remove
and tap the relevant option.

To add additional input data select
add before or add after the selected
row.

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When editing or removing the input
data you need to supply a
mandatory annotation (remark)
after tapping Save.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

Any edited input data will be
displayed with a red asterisk.

10. You will also see the inputted value
for the shipping ID displayed on
your roadside inspection report.

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Trailer ID
ELD legislation requires that you enter the trailer ID relevant to your shift if applicable. This will then be
automatically associated with your driver HOS log.

Tap the Input Data button on the
HOS home screen.
Please note that your status must
be set to Active Driver to enter input
data.

Tap the Trailer Hook button.

Input a value and select Submit to
enter.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

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Tap OK to send the trailer hook
input value.

You can also view, edit or remove
this information by tapping HOS
Log > Log Viewer > and the Input
Data tab at the bottom of the Log
Viewer screen.

To add additional input data, select
the downward arrow and choose
Add before or Add after the
relevant row or tap the add button.

When editing or removing the input
data you need to supply a
mandatory annotation (remark).
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

Added data will be displayed on
the input data list and edits will be
shown with a red asterisk.

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10 ELD Summary Screen
When logging in and out of the MiX ELD, a summary screen will appear showing a quick status overview
of the ELD-compliant actions. This will allow you to easily access and review the unidentified hours,
pending edits and log certification features. You can also close this page to return at a later stage.

You will see this screen when
logging in or out by inserting the red
HOS driver plug or by following the
steps described below.
You will see the number of
actionable items indicated in a red
count next to the menu item.

If you tapped the Close button on
the summary screen, you can
always return to this screen at a
later stage by tapping the Hours of
Service menu item on the home
screen.

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Tap HOS Log.

Tap Manage Log.

Claiming unidentified driving time
Unidentified hours are Driving and On Duty (Not Driving) periods that are not associated with an HOS
or exempt driver. When drivers do not log into the MiX ELD using the red plug or forget to set
themselves as the active driver, but continues to drive, driving time is being recorded but not associated
to anyone.

Unidentified hours are automatically allocated to the Unidentified Driver Profile, which exists on
each MiX ELD/vehicle.

The Unidentified Driver Profile is similar to a normal HOS driver in that it is possible to review the
logs and log graph.

If you forgot to identify yourself as the active driver, claim a specific period of unidentified driving time
by:
1.

Tapping the relevant trip on the list of unidentified activity displayed on the ELD Summary screen.

By using the quick claim feature that prompts you after an unidentified trip took place.
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10.1.1

From the ELD summary screen

Get to this screen by tapping Hours of Service > HOS Log > Manage Log.
1.

Tap Unidentified Hours.

You will be presented with a list of
all the unidentified activity within
the last 7+ 1 days.

Select the relevant unidentified
activity by tapping the box next to it
and pressing the green button on
the ELD.
You can multi-select driving
periods if you want to claim more
than one.

To add the unidentified hours, tap
Assign.
This transfers the time from the
Unidentified Driver Profile on the
ELD to your driver log.

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Read the prompt and tap OK.

Review the
accepting it.

log

graph

before

You can zoom in and out by tapping
the hours icons on the timeline
above, 24h, 12h, 8h, 6h, 3h
View the added driving period
indicated in dark green with the
dashed outline.
7.

Tap Next.

Preview the available hours listing.
You can view the available hours
for your shift, cycle or sleeper.
Now either Accept or Reject the
change and tap OK to confirm on
the next screen.
Tapping Reject will return you to
the unidentified hours listing
screen.

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The claimed driving period can be
seen on the log graph indicated in
red.

10.1.2

Quick claiming unidentified hours

Even though the MiX ELD displays a warning message if the vehicle starts driving without an identified
active driver, it could happen that drivers do not identify themselves before starting a driving period.
1.

When a vehicle has been driving
without an identified active driver
and a user logs in or changes the
status to the active driver, the MiX
ELD will prompt you if you would
like to claim the last unidentified
driving period. Tap Yes if you want
to add the last driving period to your
log.

Preview the log graph and tap Next
if you agree with the proposed
edits.
You can zoom in and out by tapping
the hours on the timeline above,
24h, 12h, 8h, 6h, 3h.

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View your new available hours.
You can toggle between shift, cycle
or sleeper.
Tap Accept if you want to add the
driving period to your driver log.

Sign off the change by tapping the
OK button.

Log Editing
The driver now has full HOS log management capability on the MiX ELD. Any edits that a driver makes
on the MiX ELD are automatically accepted.
NOTE: A drivers automatically recorded driving time cannot be reduced. (The only exception is when
team drivers are swapping driving hours, which is a function that can only be performed on the MiX
ELD by both the drivers involved).
Supervisors and/or HOS administrators can propose edits to a drivers HOS log from the MiX Fleet
Manager application that must be accepted or rejected by the driver from the MiX ELD. These are
displayed as pending edits.

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10.2.1

Add a duty status

Add a duty status before or after an existing duty status by tapping the Hours of Service icon on the
home screen.
1.

Tap HOS Log.

Tap Log Viewer.

Tap the downward arrow next to
an existing duty status and select
whether you want to add a duty
status before or after the selected
row.
NOTE: You cannot add a duty
status after the current status or
after a status that is still in
progress.

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Select a status from the dropdown
list.

Choose a date by selecting the
calendar icon.

Choose a time by selecting the
clock icon.

Tap Save.

If a duty status was added
automatically or manually and the
position of the vehicle cannot be
determined by the ELD, you can
add a location manually. The
location has to be inputted in
proximity format.

Tap Save.

10. Enter a mandatory annotation.
(Select the textbox to enable the
keyboard and press enter once
you have finished typing.)

11. Tap OK.

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12. You will see the new duty status
added to your driver log, indicated
with a red asterisk.
13. View annotations (remarks) by
tapping the annotation icon.
14. View and edit the manual entry by
tapping the manual location icon.

15. You will need to supply a
mandatory annotation for editing a
location.
Tap the enter key when you are
done and OK to save the new
location.

10.2.1.1

Adding Authorized Personal Use of CMV to the driver log

Remember that you can only switch to Personal Use Mode when your duty status has been set to Off
Duty. The Authorized personal use of CMV can thus be seen as a sub-state of the Off Duty status. This
means you can only add the Personal Use Mode when tapping an Off Duty status on the log viewer
screen.
Tap Hours of Service > HOS Log > Log Viewer

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Find the relevant Off Duty status.

Tap the downward arrow next to
the duty status and select Add PC
mode.

Choose a start date and end date
by selecting the calendar icons.

Choose a start time and end time
by selecting the clock icons.
Enter a mandatory annotation.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

Tap Save.

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The start and end time of the PC
mode has now been added to the
driver log.

10.2.1.2

Adding Yard Moves to the driver log

Remember that you can only switch to Yard moves mode when your duty status has been set to On
Duty (Not Driving). Yard moves can thus be seen as a sub-state of the On Duty (Not Driving) status.
This means you can only add the Yard moves mode when tapping an ODND work state on the log
viewer screen.
Tap Hours of Service > HOS Log > Log Viewer
1.

Find the relevant On Duty (Not
Driving) status.

Tap the downward arrow next to
the duty status and select Add Yard
move.

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Choose a start date and end date
by selecting the calendar icons.

Choose a start time and end time
by selecting the clock icons.
Enter a mandatory annotation.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

Tap Save.

The start and end time of the yard
move has now been added to the
driver log and the added/edited
status will be indicated with a red
asterisk.

10.2.2

Edit a duty status

Tap HOS Log.

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Tap Log Viewer.

Tap the downward arrow next to
the duty status that you want to
edit.

NOTE: You cannot reduce
driving time recorded by the OBC
(indicated in dark green on the Log
Viewer).

Select a status from the dropdown
list or choose the date and time that
need to change.
If you are editing a Yard Moves
or PC Mode status you need to
supply the start and end date
and time and add a mandatory
annotation on this screen.

Tap Save.

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Enter a mandatory annotation.
(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)

Tap OK.

You will see the edited duty status
indicated with a red asterisk.

View annotations (remarks) by
tapping the annotation icon.

10.2.3
1.

Delete a duty status

Tap HOS Log

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Tap Log Viewer

Tap the downward arrow next to
the duty status that you want to
remove.
NOTE: You cannot reduce
driving time recorded by the OBC
(indicated in dark green on the Log
Viewer).

Enter a mandatory
(remark).

annotation

(Select the textbox to enable the
keyboard and press enter once you
have finished typing.)
5.

Tap OK.

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The duty status has been removed
from the MiX ELD and the Driver
logs.

When you look at your log graph
now you will see that the duty
status has been removed.

10.2.4

View annotations

Add annotations (remark) on any duty status by editing the duty status as described above. The only
edits that can be made to automatically recorded driving time are the annotations that can be added.
1.

View annotations by tapping the
icon.

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10.2.5

Assigning a historical driving period to a co-driver

If you forgot to change your status to the active driver whilst driving, you can still assign a historical
driving time from yourself to another driver who was logged into the MiX ELD when the specific driving
period occurred.

Note that you, as a new active driver can also use the quick claiming feature described in the Quick
claiming unidentified hours section above, immediately after the driving took place to claim a previous
driving period. The log editing however enables you to swap at any time while both drivers (or more)
are logged into the ELD.

Both drivers need to be logged in
when swapping driving time.

The person assigning the driving
period must tap the HOS Log
button first.
(This is the person who was the
active driver whilst the driving took
place and who wants to remove the
driving
period
from
his/her
records.)

Tap Log Viewer.

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Search for the specific historical
driving period that you need to
assign to one of the drivers who
was logged into the vehicle at the
same time the driving occurred.
NOTE: if you were the only driver
that was logged in during the
driving period the option will not be
available in the dropdown list.
If more than one co-driver was
logged in during the specific driving
period, a list of the driver names will
be displayed.

After tapping Assign to co-driver,
you can review a preview of your
own log graph indicating the driving
period that will be removed.

Tap Next.

You can now view your new
available hours.
Tap Accept.

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A preview of the log graph of the
driver who is claiming the
historical driving period will now be
displayed.
The driver who wants to add the
driving period to their driving
records must now click Next.

You can now view a preview of your
new available hours after the
historical driving period has been
added to your driving records.
Tap Accept to claim this.

10. Only if both drivers agree with the
changes are you allowed to tap OK.
This is a signature implying that
both drivers are happy with the
edits to the driver records.

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11 Swap driving time when team driving
If you are team driving and both you, the active driver and another driver, the co-driver are logged into
the MiX ELD you can swap a historical driving period. Thus, if you forgot to change yourself from the
co-driver to the active driver, the MiX ELD will ask you if you want to claim the last driving period, right
after an active driver swap where both drivers were logged in. NOTE: Both drivers have to be logged
in to perform this operation.

Tap the Driver List dropdown.

Choose your name from the list of
drivers.

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Change your HOS status to Active
Driver by tapping the driver icon.

You can now claim the last driving
period by tapping Yes.

A preview will be displayed of the
hours that will be added.
Zoom in by tapping the hours icons
displayed above.
Tap Next.

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View your available hours. You can
toggle between shift, cycle and
sleeper using the tabs displayed at
the top. Tap Accept to add the
hours to your log.

Both drivers need to accept the
changes made to the records.
Tapping OK means that both
drivers
have
accepted
the
correction.

Once confirmed, the driving period will be removed from the previous drivers log and added to the
new active drivers log.

12 Pending Edits
When a supervisor or HOS administrator makes any changes to the drivers log in MiX Fleet Manager,
the edit will be sent to you, the driver as a pending edit that you can accept or reject on the MiX ELD.
Go to the ELD Summary screen by tapping Hours of Service > HOS Log > Manage Log.

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Tap Pending Edits on the summary
screen.

Choose the day you would like to
review.

Preview the graph with the
proposed edits and tap either Next
or Cancel to reject the changes.
Zoom in or out by tapping the hours
shown at the top of the graph.

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You can now either Accept all the
changes or Reject all the changes.
Rejected edits will be sent back to
the supervisor. You have to supply
a reason for any rejected changes.

Tap OK to accept all the edits to
your log.

You can also access this feature from the Uncertified Logs screen as described in Log Certification
below.

13 Log Certification
HOS drivers are required to certify their logs at the end of each day of work. The ELD solution for log
certification is an implicit electronic signature used to indicate acceptance. Certify your logs from the
ELD summary screen.
You will need to certify your log whether you have been driving, on duty or when you have
been off duty as well.

You can get to this screen by tapping Hours of Service > HOS Log > Manage Log.
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Tap Uncertified Logs.

Select the day you want to review
and certify.

You cannot certify a log for a day
containing pending edits.
Selecting a day that contains
pending edits will navigate you to
the pending edits screen when you
tap OK to first accept or reject the
pending edit before you can
continue with the log certification.

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Preview the pending edit on the
log graph. Tap next to continue.

You can Accept or Reject all
pending edits.
Rejected edits will be sent back to
the supervisor. You have to supply
a reason for any rejected changes.

After accepting or rejecting any
pending edits by tapping OK, you
can navigate back to the
Uncertified Log screen by tapping
Uncertified Logs on the Summary
screen.

You can now preview your log
graph and tap certify to sign off the
data entries.

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Tapping Agree is an implicit
electronic signature that means
you are accepting your log entries.

A summary of the uncertified logs
will be displayed.

Certified and not synced will
display in the list with a blue
icon.

Uncertified will display in the
list with an orange icon.

14 Sending the logs to email
The ELD summary screen allows you to send the log files to your personal email address. You can
get to this screen by tapping Hours of Service > HOS Log > Manage Log.
1.

Tap Send Logs.

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Enter an email address and tap
Send.
This attaches the FMCSA output
file (CSV file) and the HOS Driver
Log Reports (PDF files) for the last
7+1 days to the email.

15 Inspections
There are two inspection features on the MIX ELD. Users can firstly enter Roadside Inspection mode
on the MiX ELD to supply the necessary information for the roadside inspection, and secondly, log
inspection events.

Roadside Inspections
You initiate the Roadside Inspection mode when requested by an authorized law enforcement official
to show all of the required ELD information, including the header segment, log graph and log listing in
table format.
When in Roadside Inspection Mode all HOS alerts will be muted.
1.

Tap the Hours of Service icon.

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Tap Inspections.

Select Roadside Inspection.

You can now show the official the
required information.
A summary of all your information will be
displayed by default but can also be
access this by tapping the Driver Info tab
at the bottom of the screen.
This screen will indicate whether you are
an exempt driver.

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Tap the Log Graph button to show a
visual display of the logs.
Zoom in and out using the hours icons at
the top.
Scroll back and forth using the arrows to
select a different day.

For a listing of the events or statuses, tap
the Log Viewer button.
Scroll back and forth using the arrows to
select a different day.
Tap the annotations icon to view a
remark.

You can initiate the sending of the output
file (to the FMCSA) by tapping the Send
Report tab.

Select whether the report must be sent
via email or the web service code the
optional output file comment, which is a
routing code provided by the inspecting
officer that could be a minimum of 4
characters and a maximum of 60, can be
entered here.
NOTE: if there is no mobile coverage
at your current location, the ELD will
display a warning that the file could not
be sent.

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Logged in co-drivers can show their
driver logs at the same time.

10. Tap the co-driver name from the driver
list drop down to access the relevant
logs.

11. Enter an optional annotation.
(Select the textbox to enable the
keyboard and press enter once you have
finished typing.

12. The co-driver can now also show the
driver info, log graph and log viewer or
choose to send a report.

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13. If required you can also show the officer
the unidentified logs for the vehicle by
selecting the Unidentified Driver profile
from the driver list.

14. The ELD will display a notification if there
is no unidentified driving time.

15. You need to exit the roadside inspection
by tapping the downward arrow next to
the roadside inspection status.
(You can also use the back button or the
MiX Telematics logo icon to exit
Roadside Inspection.)

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16. Tap Yes and enter an annotation as this
will log an inspection event that is
recorded in the system for both the active
driver and the co-driver.
There are different inspections that can
be selected and events will be logged
accordingly:

Pre-trip inspection

Post trip inspection

Safety check

Hazardous material inspection

Weight Check

Log inspection events from the Inspections tab

Tap the Inspections icon.

Select one of the following:

Pre-trip Inspection

Post Trip Inspection

Roadside Inspection

Safety Check

Hazardous Material

Weight Check

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Tap on the text bar to activate the
keyboard.

Type an input value.

Tap Submit.

Tap OK to send the inspection event.

View and edit logged inspections
View all inspections that were logged in the Inspections section.

Tap HOS Log.

Tap Log Viewer.

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Tap Inspections.

View all logged inspections

Tap the downward arrow next to the
inspection to add an inspection before
or after, or to edit or remove the
logged data.

Change the category, type or date
and time.

Tap Save.

The edited inspection will be indicated
with a red asterisk.

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16 Data diagnostics and Malfunctions
Indicators on the ELD screen alert the driver to a data diagnostic event or malfunction on the MiX ELD.

The diagnostic indication is the driver icon in the top banner on the screen.

The malfunction indication is the truck icon in the top banner on the screen.

Please note that only when you see the ELD malfunction error or the red truck indicator you need to
contact your supervisor immediately to log a ticket with MiX Telematics.* Revert to using paper logs in
the event of the ELD device hindering the accurate recording of your driver logs.**

*A data diagnostics or red driver icon does not require a ticket to be logged, nor does it require
switching to paper logs.
**You should never run on paper logs without logging a request with MiX Telematics for the ELD
malfunction.

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A list of some of the possible malfunctions that could occur is provided below:

Malfunction code
Malfunction code
P
E
T
L
R
S
O

Malfunction description
Power compliance
Engine synchronization compliance
Timing compliance
Positioning compliance
Data recovery compliance
Data transfer compliance
Other ELD detected malfunction

Data Diagnostic Events
Diagnostic code
1
2
3
4
5
6

Data Diagnostic Event
Power data diagnostic event
Engine synchronization data diagnostic event
Missing required data element data diagnostic event
Data transfer data diagnostic event
Unidentified driving records data diagnostic event
Other ELD identified diagnostic event

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17 Log out

Insert the red HOS driver plug.
The ELD summary screen will be
displayed, showing a quick status
overview of the ELD-compliance
actions. See the ELD summary
screen
section
for
more
information.

Tap Close.

Tap OK.

Tap the Save button if you want to
keep the duty status as is and
enter an optional annotation.
(Select the textbox to enable the
keyboard and press enter once
you have finished typing.)

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If you need to change the duty
status, tap on the dropdown
textbox and select the relevant
status.
Type an optional annotation and
select Save.

Wait for the synchronization to
complete.

Remove red HOS driver plug

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