User manual for "Trimble Oil & Gas - WinCE ELD"
Below you will find the vendor provided user manual for the ELD product "Trimble Oil & Gas - WinCE ELD".
For contact information and additional devices produced by the same vendor see their page Trimble Oil and Gas Services.
eDriver Logs ELD for Windows CE Driver Guide CUSTOMER SUPPORT | 888-346-3486 eDriver Logs ELD system complies with and is tested against the United States Department of Transportation (USDOT) Federal Motor Carrier Safety Administration (FMCSA) specifications as found in 49 CFR Part 395 for Electronic Logging Devices, Subpart B. TRANSFORMING THE WAY THE WORLD WORKS 2 Trimble bears no responsibility for the drivers failure to comply with this requirement. This guide is intended to complement eDriver Logs ELD training. No driver should attempt to rely solely on the eDriver Logs ELD guide without first completing training from your company. You are required to keep this guide in your vehicle at all times. Provide this documentation to the auditor in the case of a D.O.T. inspection. eDriver Logs ELD relies on accurate input of data and appropriate use by the driver. Trimble assumes no liability for erroneous, accidental, or intentional input of data or misuse of the product. If there is an ELD Compliance Malfunction on the device and you are not able to immediately resolve the malfunction, you must begin keeping paper logs until the device is once again compliant. Refer to the Troubleshooting section for common causes and resolutions. If your logs can no longer be accessed on the device, you must reconstruct your logs on the paper for the current 24-hour period and the previous 7 consecutive days. For this reason you are required to carrier a paper log book in your vehicle at all times. The regulations announced by the FMCSA and the Canadian government are subject to change. Trimble will endeavor to automatically update the eDriver Logs ELD device as soon as practical. Trimble assumes no liability for reasonable delays in providing system updates or upgrades. TRANSFORMING THE WAY THE WORLD WORKS 3 Table of Contents Login Logout Navigation Buttons Driver Overview Symbols & Warnings Device Abbreviations & Terms Driver Status Preview Availability Initial Status Status Change Rest Break Driver Vehicle Inspection Co-Driver Login Shipments Trailers Country Selection Manual Location Data Entry View Logs 5 7 8 10 16 18 19 19 21 23 25 27 34 35 36 37 38 40 Grid View Events Details Certify Accept / Reject Driver Options Safe Mode Malfunction & Data Diagnostic Indicators Troubleshooting Communications GPS Ignition Odometer Power Touchscreen Login Errors Application Errors Roadside Inspection TRANSFORMING THE WAY THE WORLD WORKS 4 41 42 43 44 46 48 55 56 64 64 65 66 67 68 69 70 71 72 Login WARNING: If using a Tablet device, LOGIN, LOGOUT and HOS data may not be accurate if the device is not wired or wirelessly connected to the ECM during eDriver Log events. This screen is shown when the vehicle is stopped and no driver is signed in to the logging device. Tap in the text box that says Driver ID, then use the on-screen keyboard to enter your Driver ID. Tap Done on the keyboard returning you to the login screen. Tap in the Password text box to open the keyboard. Type your driver password. Then tap the Done button on the keyboard. Once your credentials are entered in, tap Sign In. When you sign in, the device will contact the eDriver Logs ELD Server and download your daily logs. TRANSFORMING THE WAY THE WORLD WORKS 5 Login Q &A Q: What if I was not provided with a password? A: If your motor carrier did not provide you with a password you will need to contact your motor carrier to request a password. TIP: Whenever an underlined text field appears on the screen, tap once above the line to show the keyboard. Tap Done button when you have finished typing to close the keyboard. TRANSFORMING THE WAY THE WORLD WORKS 6 Logout When you are finished with your shift or otherwise done using the vehicle, tap Change Status and then tap OFF Sign Out. If the DVIR feature is enabled, you may be prompted to create a driver vehicle inspection report before signing out. You may also be prompted to review your logs on the device during sign out. Tap Yes to be taken to the log(s) that require(s) review. See View Logs for more information. Tap No to proceed without reviewing your logs. Tap Back to cancel and return to the Driver Overview. After the sign out process is complete, the logging device will send your records to the Trimble Server where they can be viewed from the ELD Driver Portal. TIP: Logging out of Trimble Oil & Gas Mobile Software will also log you out of eDriver Logs ELD. TRANSFORMING THE WAY THE WORLD WORKS 7 Navigation ACCESSING eDRIVER LOGS FROM TRIMBLE OIL AND GAS MOBILE SOFTWARE From the Home screen tap the eDriver Logs icon (yellow box in below image). This will return you to the eDriver Logs ELD application. TRANSFORMING THE WAY THE WORLD WORKS 8 Navigation WinCE NAVIGATION BUTTONS NOTE: Always review your logs before operating the vehicle to ensure that all information is true and correct. You are responsible for ensuring that all records required to be in your possession are available in electronic and/or paper format. The Home button will return you to the main screen of the WinCe Device. The Back button will return you to the previous screen. TRANSFORMING THE WAY THE WORLD WORKS 9 Driver Overview This is the main screen of the application, showing the drivers name, current duty status, and hours and minutes of driving time left. A: Driver Name, the name of the driver that the information is currently being displayed for. B: Current Status, displays the current status of the driver and the date and time of the status change. C: Gain Time At, the date (month/day/year) and time at which your available drive time will increase, presuming you do not change duty status before then. D: Driving Time Left - Country, your available drive time will be shown as a colored bar. The color reflects the appropriate driving time left. E: Rest Break Button, tap this to change your status to OFF and begin a break. TRANSFORMING THE WAY THE WORLD WORKS 10 Driver Overview F: Symbols & Warnings Area, icons displaying the current status of connection and missing information will be displayed. G: Change Status Button, tap the button to change the status of the driver. H: Logs, tap to view driver logs. I: Driver Options Button, tap to bring up the options. You may view Review Logs, Request Logs, Take Exception, Diagnostics, and Roadside Inspection. TRANSFORMING THE WAY THE WORLD WORKS 11 J: Resources Shipment Button, tap the button to enter in shipment information. Trailers Button, tap the button to add a trailer or make a trailer change. K: Add Driver, tap the button to allow a codriver to sign in. The driver will become the active driver and the Driver Name will be shown with that new driver. Driver Overview AVAILABLE DRIVE TIME BAR Tap the Driving Time Left bar to display Driving Time Details (the time remaining under each applicable hours of service rule). You may need to swipe up and down to view more detail if it does not all fit on the screen. The information displayed includes Active Exceptions, Work Shift Driving, Work Shift Rest Break, Work Shift Duty, and Cycle Duty. Available Drive Time is shown in the large colored bar. This is the lowest of the drivers applicable HOS limits, or the maximum amount of time they can legally continue operating a CMV without rest. The color reflects the approximate driving time left: Green - more than 3 hours remaining If you have uncertified logs or proposed edits that require review, you will notice an orange flag over the Driver Options button. See Driver Options and View Logs for more information. A red flag indicates missing data. See Driver Options. Yellow - between 1 and 3 hours remaining Red - less than 1 hour remaining TRANSFORMING THE WAY THE WORLD WORKS 12 Driver Overview US property-carrying limits1 Work Shift Driving Rest Break Duty Elapsed Driving Duty Off Duty On Duty Canada south of 60N limits3 Daily Cycle 11 hours 8 hours 14 hours Not applicable Not applicable Not applicable Not applicable 10 hours Not applicable 15 hours Not applicable Not applicable Not applicable Not applicable 13 hours Not applicable 14 hours 16 hours 13 hours 14 hours 10 hours 60 hours in 7 days or 70 hours in 8 days 60 hours in 7 days or 70 hours in 8 days 70 hours in 7 days (Cycle 1) or 120 hours in 14 days (Cycle 2) Not applicable Not applicable 24 consecutive hours in previous 14 days Off Duty 1 US passenger-carrying limits2 See US 49 CFR 395.3 2 See US 49 CFR 95.5 3 TRANSFORMING THE WAY THE WORLD WORKS 13 See CA SOR-2005-313 12-29 Driver Overview Q: What is Available Drive Time, and how is it calculated? Q: What does it mean if Drive Time Left is N/A? A: N/A means that the logging device cannot calculate Available Drive Time due to insufficient data. Review all records of duty status, including paper logs, to determine your actual driving time left. A: Available Drive Time is the maximum time in hours and minutes (hh:mm) that a driver legally may continue to operate a commercial vehicle without rest. The logging device calculates the time remaining until each applicable hours of service limit will be reached. The lowest of these is displayed as Available Drive Time. TRANSFORMING THE WAY THE WORLD WORKS 14 Driver Overview Q: What is the difference between Work Shift rules and Daily rules? A: Work Shift rules restrict the on duty time that a driver may accumulate from the moment the driver reports to duty to the moment he or she is released from duty. Work Shift calculations do not reset until the driver has accumulated the minimum consecutive off duty time required by the applicable US or Canadian hours of service regulations. Canada has additional rules, called Daily Rules, which restrict the on duty time a driver may accumulate from the start of one 24-hour log period to the start of the next and establish mandatory minimums for the total off duty time a driver must accumulate within a log period. Daily calculations automatically reset at the beginning of each log day. Q: Why do my driving time details sometimes show Salesperson instead of Cycle Duty? A: If you are operating in the US as a driver salesperson1, the typical cycle duty limit does not apply toward your driving time left so long as you do not exceed 40 hours driving in any period of seven consecutive days. The salesperson value shows how long you may continue to drive under this driver salesperson exception. 1 See US 49 CFR 395.1(c) TRANSFORMING THE WAY THE WORLD WORKS 15 Symbols & Warnings ASSET CONTROL CENTER CONNECTION STATUS LOGS PENDING The logging device is waiting for driver logs to be synchronized with the Asset Control Center. [Green] The OBC currently has a cellular connection and is able to send data. [Grey] The cellular connection has been closed because the logging device has no new data to send. A connection will be re-established when there is data to send. NO TRAILER The trailer list is empty. [Grey] The OBC cannot connect make a cellular connection. Reasons may include low signal strength or a network service interruption. NO SHIPMENT The shipment list is empty. In the event of a GPS failure, drivers must keep paper records of their route of travel and miles per jurisdiction until normal location detection resumes. An audio warning will sound once when the failure is detected and a different audio will sound when this failure is resolved. TRANSFORMING THE WAY THE WORLD WORKS 16 Symbols & Warnings MISCELLANEOUS WARNINGS UNKNOWN DRIVER [Red] Data diagnostics appear on your device when a driver is signed in to the application. If your device enters a data diagnostic state, you will see a red triangle icon in the action bar at the top right of the screen. Navigate to your log events to determine the exact type of diagnostic event that has occurred, and see Troubleshooting for common causes and resolutions. The vehicle is moving but the person operating the vehicle has not been identified. Stop driving and either sign in or change status as directed. TRANSFORMING THE WAY THE WORLD WORKS 17 Device Abbreviations & Terms The following abbreviations and terms are used in records generated by this logging device. Comms Cellular Communications OBC On Board Computer D Driving OFF Off Duty ECM Engine Control Module ON On Duty, not driving ELD Electronic Logging Device PC Personal Conveyance Inactive Charged A log event that was edited and is no longer the active event PCG PeopleNet Connected Gateway PMG PeopleNet Mobile Gateway Inactive Rejected A request edit that was rejected and was not applied to your log SB Sleeper Berth YM Yard Moves Inactive Requested A log edit that has been requested by a non-driver Asset Control Center user but has not yet been applied to your log ELD Login When an authorized user logs in to the ELD ELD Logout When an authorized user logs out of the ELD TRANSFORMING THE WAY THE WORLD WORKS 18 Driver Status PREVIEW AVAILABILITY Every time you sign in, the logging device will request your electronic records of duty status (daily logs) from the Asset Control Center Server. When you receive a message that logs are received or up-to-date, review your last recorded duty status and current driving time left. If you are configured to operate commercial vehicles in both the United States and Canada, you may preview your driving time left for either country before completing the sign in process. For more information see Country Selection. TRANSFORMING THE WAY THE WORLD WORKS 19 Driver Status Q: Ive been waiting a long time, but still havent received my logs. What should I do? A: The system will try to reach the Asset Control Center server for sixty seconds. If the server cannot be reached, you will receive an error message and must reestablish communications before signing in. If you have recently signed in to this device, a Stop button will appear after sixty seconds, allowing you to continue signing in without reaching the server. Q: I received a message that there are proposed edits and /or un-certified logs that need to be reviewed on the eDriver Logs ELD website. What do I do? A: You will need to sign in to the ELD Driver Portal to complete these actions, as they are required on logs that are older than can be accessed on the device. TRANSFORMING THE WAY THE WORLD WORKS 20 Driver Status INITIAL STATUS After previewing availability, tap Next and then choose the button that best represents your initial duty status. See the Status Change section for a complete list of buttons and corresponding duty statuses. You will be required to enter an annotation (comment) when selecting Yard Moves (ON YM) or Personal Conveyance (OFF PC). See Status Change for more information about these options. If you are the first driver to sign in during your work shift, the device will prompt you to confirm the vehicle ID. If the vehicle ID has changed or is not correct, tap the pencil icon and enter or update the vehicle ID. If the vehicle ID displayed is correct, or you are finished entering the ID, tap OK. Use caution when updating your vehicle ID to validate that the vehicle ID matches the one used by your carrier. You may be prompted to enter your location if GPS data is not available. See Manual Location Data Entry. TRANSFORMING THE WAY THE WORLD WORKS 21 Driver Status Q: I dont see a driving button. How do I record when I am driving the vehicle? A: When you tap ON Driver, you are indicating that you are on duty and preparing to operate the vehicle. The logging device will detect when the vehicle is moving and record the correct duty status for you based on the movement of the vehicle. See the graphic below. ON Driver D vehicle reaches 5 mph drivers duty status is recorded as Driving (Line 3) D vehicle stops for 5 minutes driver is prompted whether to remain Driving or change to On Duty or another status ON Driver If you are the only driver signed in to the vehicle, you will be automatically transitioned to Driving status any time the vehicle moves, unless you are in Personal Conveyance or Yard Moves status. Q: I dont have a co-driver. Do I still need to tap the On Duty (Driver) button before I operate the vehicle? A: Yes. The logging device uses this information not only to maintain accurate driver logs but also for other record keeping, such as determining when driver vehicle inspection reports need to be created or reviewed. TRANSFORMING THE WAY THE WORLD WORKS 22 Driver Status CHANGE STATUS Starting from the Driver Overview screen, tap Change Status and then choose the option that best describes your current activity. Choose this when you are on duty and taking control of the vehicle. The logging device will detect when the vehicle is moving and automatically record your activity as D (Line 3) when the vehicle is moving and ON (Line 4) when the veh cle is stopped. No other driver may take control of the vehicle until you choose a different status, start a Rest Break, o Sign Out. Choose this when you are beginning a period of rest the vehicles sleeper berth. This will record your acti ty as SB (Line 2). Choose this if you are on duty but not in control of the vehicle. This will record your activity as ON (Line 4). Choose this when you are relieved of duty and are signing out of the device. This will record your activity as OFF (Line To record your status as off duty without signing out of the logging device, see Rest Break. If your carrier has enabled you may also have the option to sign out while remaining on duty. TRANSFORMING THE WAY THE WORLD WORKS 23 Driver Status These additional options may be available if enabled by your carrier: Choose this if you are relieved from all responsibility for performing work and taking control of the vehicle for your own personal use. This will record your activity as Authorized Personal Use of CMV (PC) (OFF, Line 1). Choose this if you are moving your vehicle inside your carriers yard. This will record your activity as Yard Moves (YM) (ON, Line 4). Choose this if you are switching vehicles, continuing to work in the office or shop, or performing other duties that are NOT associated with the ELD you originally signed into. TRANSFORMING THE WAY THE WORLD WORKS 24 Driver Status REST BREAK To begin a rest break, tap Rest Break and confirm that you want to start a break now. This will record your activity as Off Duty (Line 1) without signing you out of the application. The Rest Break feature is used for recording off duty activity during the work shift. Drivers who use this feature remain signed in to the application, thereby avoiding the screen prompts associated with signing out of a logging device and signing back in again. WARNING: Drivers should only use this feature if they will return to duty in the same vehicle before the end of the work shift. The application will determine the minimum rest necessary to improve driving time, and show this value as Gain Time At. When the required rest break time is fulfilled, Gain Time At and Available Drive Time will be recalculated. TRANSFORMING THE WAY THE WORLD WORKS 25 Driver Status REST BREAK you may be asked to review the trailers and shipments added by a previous driver, and remove or add new resources. To end a rest break, tap the red Stop Break button in the upper right to display the Status screen. Tap Remove to remove the selected resource without recording it on your log. To add a shipment, enter the ID in the Shipment ID field and then tap Add. You may also add or remove resources after you are signed in. See Shipments and/or Trailers. Choose ON Driver if you are returning to duty and will be operating the vehicle or ON Not Driver if you are the co-driver. Choose SB if you will continue resting in the vehicles sleeper berth before returning to duty. Choosing any button other than OFF Sign Out will return to the Driver Overview screen and cause Gain Time At and Available Drive Time to be recalculated. Tap Next to keep all resources shown. This will record these resources, if any, on your current driver log. YARD MOVES (AUTOMATIC) When you are finished using the vehicle, dont use the Rest Break feature. Instead, choose OFF Sign Out from the Status screen. This will begin the sign out process and trigger a post-trip driver vehicle inspection (if applicable). Selecting ON YM (On Yard Moves) and cycling the commercial motor vehicles (CMV) engine through power off cycle, the driver will continue to remain in Yard Move status. This will continue until the vehicle departs the predefined yard area or exceeds 20 mph. This setting must be enabled by the carrier. ADD REMOVE RESOURCES If you are the first driver to sign in during your work shift, TRANSFORMING THE WAY THE WORLD WORKS 26 Driver Vehicle Inspection REQUEST DVIR After choosing the ON Driver button or adding a trailer to the vehicle combination, verify the ID of the resource that you are using, and then tap Request DVIR. The logging device will request the most recent driver vehicle inspection report and refresh this screen when a response is received. Fill in any empty boxes and tap Next. Q: Ive been waiting a long time without receiving the most recent report. What should I do? A: If you have waited at least 60 seconds, tap Stop to continue the inspection process without a response from the Asset Control Center server. If a previous unreviewed report is already stored on the logging device, it will be presented for you to review. If not, perform your own inspection and create a new DVIR listing any defects you find. TRANSFORMING THE WAY THE WORLD WORKS 27 Driver Vehicle Inspection REVIEW & SUBMIT If a previous report is presented for you to review, use the arrow buttons to scroll through the report and review all the information provided. See View DVIR. If any defects are listed, verify that a statement is present certifying that the defects were repaired or that repair is not needed. Be sure to review all defects for each resource in the current vehicle combination. When you are done with the review, tap OK to show the acknowledgment screen. Tap Yes if you are satisfied with the vehicles condition, otherwise tap No. If any unresolved defects were listed on the report, you will also need to select Complete or Not Needed for Repair Status. Tap Done to submit the report. TRANSFORMING THE WAY THE WORLD WORKS 28 Driver Vehicle Inspection SELECT RESOURCE When it is time to create a driver vehicle inspection report, a list of resources subject to inspection will be shown. Tap once on a resource to highlight it and then choose the appropriate button. A resource ID shown in blue and having a message of No Defects or Defects Added on the right indicates that you have completed a DVIR for that resource during the current inspection process, or that an unrepaired defect has been carried over from a previous report. You must complete a DVIR for all resources in the list to move to the next screen. See Carry Over Defects. No Defects Choose this to report that the resource is free of defect or deficiency. Add Defects Choose this to note one or more defects for the resource. TRANSFORMING THE WAY THE WORLD WORKS 29 Driver Vehicle Inspection SELECT PART & DEFECT When you tap Add Defects or Edit Defects, a list of parts will be shown for the selected resource. Tap once on a part to highlight it, and then select one or more defects from the list on the right. All defect lists will include an option for Other, where you can type in your own description. Repeat this process for each defective part. Tap Done to return to the Select Resource screen. After inspecting all resources, tap Finish if there are no defects to report, or tap Next to show the Review & Submit screen. NOTE: Part names and defect descriptions are specific to the type of resource (vehicle or trailer) currently selected for inspection. Both lists can be customized by your motor carrier. TRANSFORMING THE WAY THE WORLD WORKS 30 Driver Vehicle Inspection CARRY OVER DEFECTS In some cases, the previous DVIR for an asset may include a defect that was certified as Repairs Not Necessary. This suggests that the defect or deficiency may still exist, but that repair is not required in order for the vehicle to be operated safely. The logging device will carry over such defects to the next driver vehicle inspection report. You will be notified when beginning a new inspection report if the previous report has such defects. You may add to or edit these defects as needed before submitting your new inspection report. TRANSFORMING THE WAY THE WORLD WORKS 31 Driver Vehicle Inspection VIEWING THE DVIR This screen allows you or an official to view the most recent driver vehicle inspection report for any resource (vehicles, trailers, etc.) in the vehicle combination. You also have the option to start a new DVIR during your shift. Starting from the Driver Overview screen for any driver, tap DVIR1 to see the report for the first available resource (typically the vehicle). Tap the tabs at the top left of the screen to navigate between the different resources. TRANSFORMING THE WAY THE WORLD WORKS 32 Driver Vehicle Inspection A driver vehicle inspection report includes the following information: Repairs Made or Repairs Not Necessary Driver review/acknowledgment details: Resource type (Vehicle or Trailer) and ID Driver Odometer 2 Date3 and time Location of vehicle when the driver vehicle inspection report was created Safe to Operate or Unsafe to Operate Visible only if the DVIR feature is enabled; selectable only if a driver vehicle inspection report is available for viewing 1 Defects or deficiencies noted, or No Defects Visible only when viewing a DVIR for a Vehicle 2 Report creation details: Displayed in month/day/year format 3 Driver To begin a new DVIR at any time, tap the + Add DVIR button. Once you have started an open DVIR, you will have the option to toggle between the Certified or Opened DVIR and to edit or add to the open DVIR with the Edit DVIR button. Date3 and time Repair certification details (if applicable): Certifying agent or driver Date3 and time TRANSFORMING THE WAY THE WORLD WORKS 33 Co-Driver Login Tap Add Driver to allow a co-driver to sign in. Tap on the line that says Enter Driver ID, then use the on-screen keyboard to enter the Driver ID. Tap Next on the keyboard to move to the password line. Type your driver password. Then tap the Done button on the keyboard. The co-driver will be logged into the ELD device and will need to tap either Cancel (if they logged in by error) or Change Status. Cancel will return the screen to the previous driver. Choosing a Status will take you to the Shipments screen where you can continue with the current shipment or add additional shipments. This will activate the co-driver on the ELD screen. To select the previous driver, tap the Next Driver button, this will toggle the driver information on the ELD screen. TRANSFORMING THE WAY THE WORLD WORKS 34 Shipments From the Driver Overview screen, tap the Resources button then the Shipments button. To add a shipment to the list, enter the shipping document number (if applicable) or the shipper name and commodity name, and then tap Add. This will add the shipment as a current resource and also record this information on the current days log for each driver who is signed in. To drop a shipment, tap on the shipment you would like to remove. This will highlight the selected shipment in blue, and then tap Remove. Tap on Done to return you to the Driver Overview. TIP: If adding multiple shipments bound for separate destinations, add them one at a time so that each is listed on a separate line. This will allow you to remove individual shipments at each stop so the shipment list always reflects your current load. TRANSFORMING THE WAY THE WORLD WORKS 35 Trailers From the Driver Overview screen, tap the Resources button and then the Trailers button. To add a trailer to the list, enter the trailer ID and then tap Add (or Done on the keyboard). This will add the trailer as a current resource and also record this information on the current days log for each driver who is signed in. To drop trailers, tap on the trailer you would like removed. This will highlight the selected trailer in blue, then tap Remove. Tap on Done to return to the Driver Overview. TRANSFORMING THE WAY THE WORLD WORKS 36 Country Selection If you are configured in the Asset Control Center to operate commercial vehicles in both the United States and Canada, you may preview your driving time remaining for either country before completing the sign-in process. Tap Switch to Canada to select your country setting. All screens, including Driver Overview, View Logs, and Safe Mode, will update to show your hours of service information for the selected country. TRANSFORMING THE WAY THE WORLD WORKS 37 Manual Location Data Entry The ELD device uses GPS to determine the vehicles location at the time of each duty status change and driver vehicle inspection. If valid coordinates cannot be obtained from GPS, you will be prompted to enter the location. GPS entry consists of the following fields: Type Choose from City/State, Intersecting Highways, Highway/Mile post or Highway/ Service Plaza. Name (Optional) Enter the customer name or landmark where the status change or inspection took place. This name will appear in the Events view of your driver logs to provide additional context for your activities. See View Logs. City Enter the name of the city. If outside city limits, enter the name of the nearest city, town, or other population center. State/Province Select the state, province, or territory. TRANSFORMING THE WAY THE WORLD WORKS 38 Manual Location Data Entry If GPS coordinates are not available when the automatic motion detection system records a status change, the driver will need to enter the location of that change after the vehicle stops moving. If there is a red flag over the Options button, tap on it and then tap Missing Data. This will display the location data entry screen, where you should verify the date (month/day/year) and time at the top of the screen for each duty status change before entering the location where that change occurred. Enter an annotation to document the change. TIP: If the logging device frequently prompts you to enter location data, reference GPS in the Troubleshooting Section TRANSFORMING THE WAY THE WORLD WORKS 39 View Logs The Logs screen allows you, or an official, to view your electronic record of duty status (daily log) for each day required to be in your possession1. It also allows you to certify your logs, accept or reject unidentified driver events, accept or reject edits to your logs that were proposed by a user on the Asset Control Center website. If all the details do not fit on one screen, swipe the screen up and down to scroll. Starting from the Driver Overview screen, tap Review Logs to see the line by line view for todays date (month/ day/year). Tap the Grid button to toggle between the grid view and a line-by-line detail view. Use the arrows on either side of the date or swipe the screen side to side to navigate through your log history. The Details button displays general carrier, driver, and ELD information. The Certify button allows you to certify your log for the day displayed. 1 See US 49 CFR 395.15(b)(4) and CA SOR-2005-313 84 TRANSFORMING THE WAY THE WORLD WORKS 40 View Logs GRID VIEW Graph of all duty statuses for each 24-hour period starting at midnight Total hours The grid is color coded as follows: Personal Conveyance (OFF) Yard Moves (ON) All Other Statuses TRANSFORMING THE WAY THE WORLD WORKS 41 View Logs EVENTS (Log Details) Duty status changes and locations Remarks and annotations Exceptions claimed by the driver Unidentified driver events Tap an event to add an annotation Edits and requested changes See Device Abbreviation & Terms for details See Malfunction & Data Diagnostic Indicators for more information TRANSFORMING THE WAY THE WORLD WORKS 42 View Logs DETAILS Log date, time, and time zone [Canada format only] The cycle being followed Name of motor carrier USDOT number of motor carrier Main office address Drivers home terminal name Home terminal address Driver name, ID, license number and state Co-driver(s) ELD Provider, Registration ID, and Identifier Vehicles (trucks or tractors), trailers, and shipments Distance driven1 Total duty hours for the 7- or 8- consecutive day period [US format] or 7- or 14- day cycle [Canada format] ending today2 Current odometer and engine hours2 Current location2 Malfunction and diagnostic indicators Excluding any distance while operating a CMV as a personal conveyance. 2 Visible only when viewing a log for the current date. 1 TRANSFORMING THE WAY THE WORLD WORKS 43 View Logs CERTIFY Displays a prompt to certify your log for the date displayed You must enter your password when certifying your logs Logs cannot be certified if there are pending proposed edits or Unidentified Driver events. TRANSFORMING THE WAY THE WORLD WORKS 44 View Logs Q: If I am off duty for several days in a row, do I have to certify each day? A: If you have been continuously off duty for multiple days, display the log for the last day on which you were off duty, and tap the Certify button. You will be prompted to certify the range of dates encompassed by that off duty event. Q: What if I need to certify logs that are not available on the mobile device? A: You will only be able to certify the previous 7 or 14 days on the mobile device, depending on your driver type. You can certify older logs through the ELD Driver Portal. TRANSFORMING THE WAY THE WORLD WORKS 45 Accept / Reject If an administrator has proposed an edit to your log, you will need to Accept or Reject the edit either from the ELD Driver Portal or through the Logs screen on the device. To view a proposed edit, navigate to the day of the edit, then tap the Event. Scroll through the events to locate the proposed edit, shown in orange. You can also tap Review Logs from the Driver Options menu to navigate to any log that requires review. See Driver Options. Tap the proposed event and tap Accept or Reject. You can use the Annotate button to add a comment to the event. TRANSFORMING THE WAY THE WORLD WORKS 46 Accept / Reject Q: What happens if I reject an edit? A: The event will be displayed as Inactive - Rejected. Your availability will not be affected and you will not need to re-certify the log. Q: What happens if I accept an edit? A: The event becomes an active event in your log. Your availability is recalculated accordingly and you will need to re-certify the log. Q: What if an edit was proposed for a date that is not available on the mobile device? A: You will only be able to view the previous 7 or 14 days on the mobile device, depending on your driver type. You can review older logs and accept or reject edits through the ELD Driver Portal. TRANSFORMING THE WAY THE WORLD WORKS 47 Driver Options These options provide a way to record additional information on your logs, synchronize logs with the Asset Control Center server, view system diagnostics, and other functions. Starting from the Driver Overview screen, tap Driver Options. REQUEST LOGS This option allows you to synchronize electronic records with the Asset Control Center server at any time during your trip. Use this if you need to: Download amendments to your logs for the current or previous day(s). This option will be disabled if the logging device is unable to open a connection to the Asset Control Center server and when the primary driver is in Driving status. See Symbols & Warnings. TRANSFORMING THE WAY THE WORLD WORKS 48 Driver Options PRE-SHIFT POST-SHIFT This option allows you to record On Duty, Not Driving time worked just prior to signing in. Select the date (month/day/year) and time that the pre-shift activity started and verify the total time to be added. Add an annotation when prompted to document the reason for the change. Your Available Drive Time will be recalculated accordingly. This option will be enabled for up to 48 hours after the sign-in process is complete if the drivers previous status was Off Duty. This option allows you to record On Duty, Not Driving time worked just after you last signed out. Select the date (month/day/year) and time that the post-shift activity ended and verify the total time to be added. Add an annotation when prompted to document the reason for the change. Your Available Drive Time will be recalculated accordingly. This option will be enabled for up to 48 hours after the sign-in process is complete if the drivers previous status was Off Duty. DIAGNOSTICS EDIT VEHICLE ID This option allows you to view identification information about the device, as well as a general system health check. Tap and hold on System Check to view system details. This option allows you to update the Vehicle ID if the device was provisioned incorrectly or if the Vehicle ID has changed. TRANSFORMING THE WAY THE WORLD WORKS 49 Driver Options TAKE EXCEPTION This option allows you to utilize one or more of the following (temporary) exceptions from hours of service regulations. When you take an exception, your Available Drive Time will be recalculated accordingly based on the type of exception claimed. EXCEPTIONS 100 Air-Mile Relief from the 30-minute rest break requirement and a limitation of 12 hours of Work Shift Duty. Requires a return to the work reporting location. Only for property-carrying drivers. The exception can be invalidated. 150 Air-Mile2 Relief from the 30-minute rest break requirement. Work Shift Duty limit increased to 16 hours on 2 days in a 7-consecutive-day period or after any 34-hour restart. Only for non-CDL property-carrying drivers. The exception can be invalidated. 16 Hour Work Shift Duty limit increased from 14 to 16 hours. Does not increase Work Shift Driving limit, and may only be used once every 7 consecutive days or after a 34-hour restart. The exception can not be invalidated. 1 3 TRANSFORMING THE WAY THE WORLD WORKS 50 Driver Options EXCEPTIONS (continued) 1 30 Minutes Rest Break4 Relief from the 30-minute rest break requirement. Only for property carrying drivers. Can be invalidated. Adverse Conditions5 Work Shift Driving limit increased by up to 2 hours. Does not increase Work Shift Duty limit, and may not be used during the same shift with 16 Hour. The exception can not be invalidated. Agriculture6 Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only used during state-specified planting and harvesting periods. The exception can not be invalidated. Emergency7 Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only used in a declared Federal, State, or local State of Emergency. The exception can not be invalidated. 2005-313 76(2). Certain restrictions apply; see US 49 CFR 395.1(e)(1) Certain restrictions apply; see US 49 CFR 395.1(e)(2) 6 3 Available to limited US drivers. Other restrictions also apply. See US 49 CFR 395.1(o). 7 4 Available to limited US drivers. 5 Certain restrictions apply; see US 49 CFR 395.1(b)(1), US 49 CFR 395.2, and CA SOR- 2 TRANSFORMING THE WAY THE WORLD WORKS 51 Certain restrictions apply; see US 49 CFR 395.1(k) Certain restrictions apply; see US 49 CFR 390.5 or US 395.1(b)(2), and CA SOR-2005313 76(1). Driver Options INVALIDATE EXCEPTION code or any other text. See Roadside Inspection for more information. This option allows you to invalidate a previously-taken exception. Only the exceptions of 100 Air -Mile Radius, 150 Air-Mile Radius, and 30 Minute Rest Break can be invalidated. REVIEW LOGS This option is visible if you have uncertified logs or if a non-driver Asset Control Center user has proposed an edit to your log that requires your attention. Tapping this option will take you to the log(s) requiring review. See Certify and Accept / Reject for more details. ROADSIDE INSPECTION This option allows an enforcement official to review your logs and allows you to send your logs for the current 24-hour period and the previous 7 consecutive days to the FMCSA via email or webservice on the request of an enforcement official. To send your logs, tap Roadside Inspection and then tap Data File Transfer. Tap either Email or Webservice, as directed by the enforcement official. The official should provide you with a code to be entered in the Comments field. Enter the code exactly as provided. Do not include the word MISSING DATA This option allows you to back-fill information for duty status changes that have been recorded in the past. This option is visible only if required information (most typically the vehicles location) was not available when the duty status change was recorded. See Manual Location Data Entry. TRANSFORMING THE WAY THE WORLD WORKS 52 Driver Options UNIDENTIFIED DRIVER ter users will still have the ability to view and accept or assign the event. This option allows you to add driving events to your log that were recorded while no driver was signed in to the device. Unidentified driver events are recorded any time the vehicle is moved without a driver signed in, or with multiple drivers signed in but none in ON Driver, YM, or PC status. To avoid these events, always make sure to properly sign in to the device before moving the vehicle. This option is only visible if unidentified driving events are associated with the device. Take care to only accept events that reflect your activities. When you Accept an unidentified driver event, it is added to your log and your Available Drive Time is recalculated accordingly. The system automatically places you in an ON Not Driver status following the unidentified driver event. Both the unidentified driver Driving and following On Duty event will appear on your log with an origin of Unidentified Driver. Tapping this option will take you to the log date with the unidentified driver event(s). Once you have reviewed the event details, tap the event and then tap Accept or Reject to either add the event to your log or discard it. Rejecting the event will remove it from your view on the device. Other drivers and non-driver Asset Control CenTRANSFORMING THE WAY THE WORLD WORKS 53 Driver Options Q: What if I Reject an Unidentified Driver event by mistake? A: Rejecting the event permanently removes it from your view on the device. Contact your carrier to have them assign the event to you as a proposed edit from the Asset Control Center. You will first need to certify your log before the administrator can propose an edit. Q: What if I Accept an Unidentified Driver event by mistake? A: If the driver who should have accepted the event is your co-driver, you can reassign the event to them. Tap on the driving event and tap Reassign. Enter your password when prompted, select the co-driver from the list, enter an Annotation (comment), and tap Reassign. Your co-driver must then enter their password to approve the change. The driving event will be removed from your log and added to your co-drivers log, and both of your Available Drive Time will be recalculated accordingly. TRANSFORMING THE WAY THE WORLD WORKS 54 Safe Mode Safe Mode limits driver interaction with the system while the vehicle is moving. Safe Mode is setup by the fleet administrator who configures the unit from the Asset Control Center. TIP: If the person operating the vehicle is in On Driving and has less than one hour of driving time left, audio warnings will sound periodically. TRANSFORMING THE WAY THE WORLD WORKS 55 Malfunction & Data Diagnostic Event Indicators Data diagnostics appear on your device when a driver is signed in to the application. If your device enters a data diagnostic state, you will see a red triangle icon in the action bar at the top of the screen. Navigate to your log events to determine the exact type of diagnostic event that has occurred, and see Troubleshooting for common causes and resolutions. WARNING: If you are not able to immediately resolve the malfunction, you must begin keeping paper logs until the device is once again compliant. If your logs can no longer be accessed on the device, you must reconstruct your logs on paper for the current 24-hour period and the previous 7 consecutive days. TRANSFORMING THE WAY THE WORLD WORKS 56 Malfunction & Data Diagnostic Event Indicators An ELD compliance malfunction appears on your device as a pop-up notification icon that sits on top of all applications. The icon will include the malfunction description. The example shown is a Data Transfer Compliance malfunction. You must document the occurrence of a compliance malfunction and notify your carrier within 24 hours, and reconstruct your record of duty status for the current 24-hour period on a paper log. If the malfunction prevents you from accessing your logs on the device, you must reconstruct your previous 7 consecutive days of logs on paper as well. A compliance malfunction cannot be dismissed, it must be corrected before you continue using the device as an ELD. Refer to the Troubleshooting section for common causes and resolutions. If you are not able to immediately resolve the malfunction, you must continue keeping paper logs until the device is once again compliant. TRANSFORMING THE WAY THE WORLD WORKS 57 Malfunction & Data Diagnostic Event Definitions Code Data Diagnostic Event Description 1 Power Device was not powered on within 1 min of the engine receiving power, or lost power at any point while the engine was powered on. 2 Engine Synchronization Device was not able to receive data from the ECM (or other data source) within 5 seconds of requesting the data. 3 Missing Required Data Elements Device is missing required information for reporting on driver logs. 4 Data Transfer Device is unable to confirm the proper operation of the certified primary roadside transfer mechanism. 5 Unidentified Driving Records More than 30 min of driving in a 24-hour period is recorded under the unidentified driver profile. TRANSFORMING THE WAY THE WORLD WORKS 58 Malfunction & Data Diagnostic Event Definitions Code Data Diagnostic Event Description P Power Device lost power during driving events for a total of 30 min or more over a 24hour period. E Engine Synchronization Device lost connection to the ECM (or other data source) for a total of more than 30 min during a 24-hour period. T Timing Device is not able to synchronize to UTC. L Positioning Device is not able to acquire a valid position measurement within 5 miles of vehicle movement for a total of more than 60 minutes over a 24-hour period. R Data Recording Device is no longer able to record or retain required event data or retrieve locally-stored recorded logs. S Data Transfer Device continues to fail checks of the roadside transfer mechanism for 3 days following a Data Transfer Diagnostic Event. O Other ELD Detected The eDriver Logs ELD application has stopped working or is not responding as expected. TRANSFORMING THE WAY THE WORLD WORKS 59 Malfunction & Data Diagnostic Troubleshooting Code Data Diagnostic Event Description 1 Power Turn on the device prior to starting the engine. Ensure the device has constant power and is not being shut off by a kill switch or ignition. Ensure that all cables are securely connected. 2 Engine Synchronization Ensure that the ignition wire is receiving power only when the engine is running. Ensure that all cables are securely connected. Trigger source selection in VDS to verify communication with the ECM. 3 Missing Required Data Elements Check the event details in the Logs section to determine which piece of data is missing. TRANSFORMING THE WAY THE WORLD WORKS 60 Malfunction & Data Diagnostic Troubleshooting Code Data Diagnostic Event Description 4 Data Transfer Verify that the device is able to communicate with the host. See Communications troubleshooting. 5 Unidentified Driving Records Review and accept unidentified driver events as applicable. Always sign in as the primary driver before moving the vehicle. TRANSFORMING THE WAY THE WORLD WORKS 61 Malfunction & Data Diagnostic Troubleshooting Code Data Diagnostic Event Description P Power Ensure that the device remains powered on at all times when the engine is running. E Engine Synchronization See Engine Synchronization Data Diagnostic troubleshooting. T Timing Ensure that the device is connected to the cellular network and has good GPS signal. Ensure that the antennas are securely connected. Verify that the device system time has not been manually altered. L Positioning Ensure that any antennas are securely connected. Verify that nothing is covering or blocking the GPS antenna. TRANSFORMING THE WAY THE WORLD WORKS 62 Malfunction & Data Diagnostic Troubleshooting Code Data Diagnostic Event Description R Data Recording Reboot the device and reprovision Trimble Oil & Gas Mobile Software. Clear disk space by removing unnecessary files. Reduce storage use due to other applications or driver activity. S Data Transfer Verify that the device is able to communicate with the host. See Communications troubleshooting. O Other ELD Detected Reboot the device and/or restart the application. TRANSFORMING THE WAY THE WORLD WORKS 63 Troubleshooting COMMUNICATIONS Symptom System Check screen shows Failed for comms Possible Cause Corrective Action Antenna connections not solid From the Trimble Oil and Gas Mobile Home Screen, 1) Select System. 2) Select OBC Diagnostic. 3) Select Diagnostic Cell. 4) Tap Select on the bottom. Signal strength should display 1 or greater. If not 1 or greater than call Trimble Oil and Gas Customer Support, (888) 346-3486. Cellular coverage issue Move outside or away from buildings or other objects that may obstruct the signal. Call Trimble Oil and Gas Customer Support, (888) 346-3486. The comms indicator on the Sign in screen is red Driver logs cannot be downloaded at sign-in TRANSFORMING THE WAY THE WORLD WORKS 64 Troubleshooting GPS Symptom System Check screen shows Failed for GPS Missing locations appearing on driver logs Possible Cause Corrective Action Antenna connections not solid From the Trimble Oil and Gas Mobile Home Screen, 1) Select System. 2) Select OBC Diagnostic. 3) Select Diagnostic Basic. 4) Tap Select on the bottom. GPS Antenna should be good or best. If not, call Trimble Oil and Gas Customer Support, (888) 346-3486. Record State Line Crossings message on device Physical location / coverage issue Device is recording Move outside or away from buildings or other objects that may obstruct satellite view. positioning compliance malfunctions TRANSFORMING THE WAY THE WORLD WORKS 65 Troubleshooting IGNITION Symptom Possible Cause Corrective Action Device is recording engine synchronization data diagnostic events and/or compliance malfunctions Device not receiving Call Trimble Oil and Gas Customer Support, (888) 346-3486. engine data from ECM TRANSFORMING THE WAY THE WORLD WORKS 66 Troubleshooting ODOMETER Symptom Possible Cause Corrective Action System Check screen shows Failed for odometer Cables not connected Verify the diagnostic port connectors and any adapters used for installation are connected tightly and snapped into place. UBC not receiving Missing odometer or Call Trimble Oil and Gas Customer Support, (888) 346-3486. decreasing conflicts are engine data from ECM appearing on driver logs Device is recording engine synchronization data diagnostic events and/or compliance malfunctions Verify that the correct J1708 or J1939 wires were used to connect to Installation did not the vehicle wiring. Verify that the connection point on the vehicle was use the proper vehicle not bypassed by some other connection. Verify that the data lines management cables used to connect are live and sending data from the databus. TRANSFORMING THE WAY THE WORLD WORKS 67 Troubleshooting POWER Symptom Possible Cause Power Failure remarks Incorrectly installed in driver logs power wire or no Device shutting down or power to the vehicle rebooting unexpectedly management cable connector power pin Screen does not power on with engine crank Inconsistent voltage to or when the circular the device hardware button is pressed Device is recording power data diagnostic events and/or compliance malfunctions Device is wired through a master kill switch Corrective Action Verify that the power and ground wire are receiving a constant 12 or 24 volts of power with the engine off. Verify that the vehicle management cable connector and any adapters used for installation are connected tightly and snapped into place. Test the vehicles battery and alternator. Check for faulty wiring; exposed or corroded wiring or loose connections. Re-wire the device straight to a constant 12 or 24 volt source. See Installation Guide for details. TRANSFORMING THE WAY THE WORLD WORKS 68 Troubleshooting TOUCHSCREEN Symptom eDriver Logs stops responding to touches Possible Cause Corrective Action Application not responding Reboot the WinCE device according to the manufacturers directions. Defective or damaged Have your administrator submit an RMA request to have the screen touchscreen repaired. Screen does not power No power Verify that the device is receiving power through the wiring harness. on with engine crank Defective or damaged Have your administrator submit an RMA request to have the screen or when the hardware repaired. power button is pressed touchscreen TRANSFORMING THE WAY THE WORLD WORKS 69 Troubleshooting LOGIN ERRORS Error Message Possible Cause Corrective Action Driver ID or password is An incorrect ID or Contact your administrator to verify your ID and to have your invalid for driver [xxx] password was entered password reset. Unable to reach Asset Control Center Server No cellular connection and no credentials stored locally on the device See Communications section. TRANSFORMING THE WAY THE WORLD WORKS 70 Troubleshooting APPLICATION ERRORS Error Message Possible Cause Corrective Action Device is recording or displaying Other compliance malfunction Application has stopped responding Reboot and/or re-provision the device. Call Trimble Oil and Gas Customer Support, (888) 346-3486 for further assistance. TRANSFORMING THE WAY THE WORLD WORKS 71 To review the drivers electronic record of duty status (daily log) for each day required to be in their possession, tap on Driver Options and then tap Roadside Inspection. This will show you the log grid starting with the current day. Tap the Events/Grid button to toggle between the grid view and a line-by-line detail view. Use the arrows on either side of the date or swipe the screen side to side to navigate through the log history. The Details button displays general carrier, driver, and ELD information. The DVIR button will display the most recent approved DVIR and the open DVIR (if applicable).. 72 Instructions for Law Enforcement Officials Roadside Inspection Instructions for Law Enforcement Officials Roadside Inspection GRID Graph of all duty statuses for each 24hour period starting at midnight Total hours The grid is color coded as follows: Personal Conveyance (OFF) Yard Moves (ON) All Other Statuses 73 EVENTS (Log Details) Duty status changes and locations Remarks and annotations Exceptions claimed by the driver Edits and requested changes See Device Abbreviation & Terms for details Malfunction and data diagnostic events See Malfunction & Data Diagnostic Indicators for more information 74 Instructions for Law Enforcement Officials Roadside Inspection Instructions for Law Enforcement Officials Roadside Inspection DETAILS Log date, time, and time zone [Canada format only] The cycle being followed Name of motor carrier USDOT number of motor carrier Main office address Drivers home terminal name Home terminal address Driver name, ID, license number and state Co-driver(s) ELD Provider, Registration ID, and Identifier Vehicles (trucks or tractors), trailers, and shipments Distance driven1 Total duty hours for the 7- or 8- consecutive day period [US format] or 7- or 14- day cycle [Canada format] ending today2 Current odometer and engine hours2 Current location2 Malfunction and diagnostic indicators Excluding any distance traveled while operating a CMV as a personal conveyance. 1 2 75 Visible only when viewing a log for the current date. UNIDENTIFIED DRIVER EVENTS To view all unassigned unidentified driver events recorded by the device, tap the drivers name (above the grid) and tap Unidentified Driver. Use the arrows on either side of the date or swipe the screen side to side to navigate through the log history. 76 Instructions for Law Enforcement Officials Roadside Inspection Instructions for Law Enforcement Officials Roadside Inspection TRANSMIT ELD DATA FILE To transmit an ELD Data File for the current 24-hour period and the previous 7 consecutive days to the FMCSA, tap Data File Transfer button. Tap to select either Web Service or Email, enter a comment, and tap Done to complete the request and send the file. To allow the eRODS system to transmit the file directly to you, the inspecting officer, enter only your code (such as US1234 or IA12345) in the comments field. Do not include the word code or any other text. Per ELD regulations, the email address is hard-coded to the FMCSA and cannot be changed. To transmit logs in addition to the 8 days available on the device, contact the carrier to have them submit a transfer from the Asset Control Center. US1234 77 ROADSIDE INSPECTION COMPLETE Upon completion of the roadside inspection, tap Home to return to the Driver Overview. You will need to enter you password to exit the Roadside Inspection. TIP: If enforcement requests more than a drivers current log cycle that is stored on the device, contact your Motor Carrier to have them initiate the file transfer from the Asset Control Center website. 78 Instructions for Law Enforcement Officials Roadside Inspection U.S. HEADQUARTERS CANADA CONTACT PeopleNet 4400 Baker Road Minnetonka, MN 55343-8684 PeopleNet Canada 1100 Burloak Drive, Suite 300 Burlington, Ontario Canada L71 6B2 +1-866-914-5299 Phone +1-952-908-6129 Fax [email protected] www.mobility.trimble.com eDriver Logs ELD and Asset Control Center are registered trademarks of Trimble Oil and Gas. Trimble Oil and Gas is part of Trimbles (NASDAQ: TRMB) International Transportation and Logistics division. 2019 Trimble. All rights reserved. This information is subject to change without notice. Created in U.S.A. 02/19. S-019-0103-AC