User manual for "Terra ELD"

Below you will find the vendor provided user manual for the ELD product "Terra ELD".

For contact information and additional devices produced by the same vendor see their page Terra ELD.

ELD Instalation
and Connection

ELD Instalation and Connection

Installation & Connection
Install the Terra ELD device in your vehicle

DOT Inspection
1

Install the Terra ELD App

2-3

Complete Pre-Trip DVIR

4-5

Populate Log Form Data

Connect the Terra ELD Device with Your Vehicle

Record Hours of Service

Inspect Logs

Data Transfer

ELD Malfunctions

Malfunction Responsibilities
Carrier Responsibilities Regarding Malfunctions

Record Keeping Responsibilities by the Driver

Malfunction

13-14

Installation and Connection

Install the Terra ELD device in your vehicle
1

With engine off, locate the diagnostic port inside the vehicle. It is
located in one of the four places:

Attach the device to the diagnostic port of the vehicle.

Once the device is installed, ensure the device is working
properly as evidenced by a green LED light blinking. The
green light starts blinking after a GPS & Cellular
connection is initiated.

Securely mount your device in a location where there are no
electrical components nearby. This will help prevent potential
issues like device interference and GPS signal disruption. We
recommend placing the ELD device in a visible area with a clear
and unobstructed view of the sky, as shown in the image below.

IMPORTANT: Please follow the above-mentioned instructions. Otherwise,
you risk ELD device interference and GPS disruption, creating problems
with the signal. Do not put an ELD device under the dashboard under any
circumstances

Installation and Connection

Install the Terra ELD App
1

For Android phones and tablets download the Terra ELD App from
Google Play Store. For iPhones and iPads download the Terra ELD
App from the App Store.

Open the Terra ELD App.

Enter your login details and tap LOG IN. You will be prompted to the
Terms and Conditions.

Read the Terms and Conditions and tap AGREE.

Select your vehicle from the list, or search for one.

Tap ACCEPT, and you will be prompted to the Settings page where
you can review and edit settings details.

Tap SAVE.

Installation and Connection

Dashboard View
After successfully logging in & selecting the vehicle, the Dashboard page
will be open. Use the Tap to Connect bar to connect to your vehicle.

Installation and Connection

Complete Pre-Trip DVIR
You can also start Inspection from the left side menu by tapping
the DVIR option

Start a new pre-trip inspection report by tapping the DVIR option.

From DVIR view, enter the odometer value and tap Start
Inspection if you are in Off Duty or Sleeper Berth status you will
be placed to On Duty status. Pre-trip is selected by default.

Tap Add/Remove under Vehicle Defects and review each item
from the list against your vehicle

Installation and Connection

If you identify a defect, select the appropriate defect in the list and
enter a comment and photo. Tap Save.

If Trailer is applicable, repeat step 2 and 3 under Trailer Defects.

Tap Sign and Save the Report.

Installation and Connection

Populate Log Form Data
Trailers & Shipping Docs are also available through the Logs
folder.

Select Trailer/Docs button from your Dashboard to add the
Trailer/Shipping Docs number.

From your Dashboard view, tap the

Select Logs.

Tap the daily log at the top of the list.

icon.

Scroll down (to the bottom of the screen) and tap the Trailer or
Shipping Docs field.

Enter your trailer or shipping doc numbers. You will see "Trailer
saved" OR "Shipping Docs saved" confirmation message.

Installation and Connection

Connect the Terra ELD device with your vehicle
!

Please ensure that Bluetooth is enabled on your device before you connect
to the Terra ELD device.
In the main Dashboard view there is Tap to Connect bar - just below the
vehicle number.

Use Tap to Connect bar to connect to your vehicle. The device will
attempt to connect to the selected vehicle ELD via Bluetooth. ELD
Bar will change from red to orange: Pairing.

An icon
will appear in connection bar upon successful
connection.

Ready to Drive
Once you've completed all of the pre-trip tasks in this section, you're
ready to drive. When your vehicle is moving at 5 MPH or greater, your
duty status will automatically switch to Driving, in accordance with the
ELD mandate.
7

Installation and Connection

Record Hours of Service
1

When your vehicle reaches 5 MPH or greater, Terra ELD is
indicating that vehicle is In Motion and your duty status will
automatically change to Driving.

When the vehicle stops (0 MPH), it's considered Stationary.

You can change your duty status by tapping the Driving and
selecting some other duty status.

If your vehicle remains Stationary for five minutes you will be
prompted with a question if you would like to change your duty
status. If you ignore this question your duty status will be changed
to On Duty.

Dot Inspection

Inspect Logs

In the side menu view is DOT Inspection bar.

When an officer asks for your logs, tap Begin Inspection and the
logs for the last seven days will appear on the screen.

Dot Inspection

Data Transfer
!

If the officer asks for the output file tap Transfer Data.

When a DOT officer provides the Output File Comment, enter it in
the text box.

Tap the Transfer Data to send the file via web service or email.

Tap Send.

You will receive a confirmation if the file was submitted
successfully. If it was unsuccessful, you will receive the following
message: "ELD File Sending Failed. Use a different Transfer Data
method or try again."

Select Web Service or Email transfer method.

Malfunction Responsibilities

Carrier Responsibilities Regarding Malfunctions
The carrier must:

Provide drivers with an instruction sheet describing the various ELD malfunction events and record-keeping procedures
(this document)

Provide drivers with a supply of 8 days' worth of blank paper driver records

Repair, replace, or service - The motor carrier must correct the malfunction of the ELD within 8 days of discovery of the
condition

a driver's notification to the motor carrier, whichever occurs first

Malfunction Responsibilities

Record Keeping Responsibilities by the Driver
The carrier must:

Tap D (diagnostic data) or M (malfunction) to view error details.

Malfunction Events
Note the ELD malfunction and provide the carrier with written
notice within 24-hours.

Reconstruct driving events for the current 24-hour period and
previous 7 consecutive days using paper logs.

Continue to manually prepare driving logs until ELD is serviced
and brought back into compliance.

During inspections which take place when a malfunction has
occurred: provide safety official with manually kept driver logs.

Data Diagnostic Events
The driver must follow the motor carriers and ELD provider's
recommendations in resolving the data inconsistency.

Diagnostic and Malfunction events show up in the application's
header (top right) as a capital D and capital M. The D stands for
diagnostic events and the M for malfunction events .

ELD Malfunctions

Malfunction
!

ELD has detected a malfunction related to Power compliance.
Report to your manager immediately and stop using the Terra ELD.
Switch to paper logs until the issue with the ELD has been
resolved.

Mon, Aug 25, 10:15 AM

ELD has detected a malfunction related to Engine Synchronization
compliance. Report to your manager immediately and stop using
the Terra ELD. Switch to paper logs until the issue with the ELD
has been resolved.

ELD has reported Position compliance malfunction. Contact your
manager immediately. Please stop using the Terra ELD and switch
to paper logs until the ELD malfunction has been corrected.

ELD has reported Data Transfer compliance malfunction. Contact
your manager immediately. Please stop using the Terra ELD and
switch to paper logs until the ELD malfunction has been corrected.

Mon, Aug 25, 10:15 AM

ELD has detected a malfunction related to Timing compliance.
Report to your manager immediately and stop using the Terra ELD.
Switch to paper logs until the issue with the ELD has been
resolved.

Mon, Aug 25, 10:15 AM

ELD Malfunctions

Carrier Responsibilities Regarding Malfunctions
!

ELD has identified the Power data diagnostic event.

ELD has identified the Missing required data diagnostic event.

Mon, Aug 25, 10:15 AM

ELD has identified the Unidentified data diagnostic event.

ELD has reported Data Recording compliance malfunction.
Contact your manager immediately. Please stop using the Terra
and switch to paper logs until the ELD malfunction has been
corrected.

Mon, Aug 25, 10:15 AM

ELD has identified the Data transfer data diagnostic event.

Mon, Aug 25, 10:15 AM