User manual for "ELD Mandate Prime"

Below you will find the vendor-provided user manual for the ELD product "ELD Mandate Prime".

For vendor contact details and additional devices from the same company, see their page ELD Mandate.

Manual text preview

7
Version

ELD MANDATE PRIME

ELD (Electronic Logging Device)

Compliant with the Technical Standard for
Electronic Logging Devices

Driver, Support Personnel and
Back-Office Guide
Android Operating System

ELD: ELDMandate Prime

 eldmandate.biz
3158 Redhill Ave Suite 100, Costa Mesa, CA 92626
Phone 9493835333  Email [email protected]

Table of Contents
Configuring the ELD before operation ...................................... 1
Local Support Account (initial ELD configuration) ..................... 3
Configuring the ELD with the right asset ......................................... 3
Establishing ECM Connection......................................................... 3
Reinstalling the ELD app................................................................. 5

ELD Driver Operation ............................................................... 6
Driver Authentication ....................................................................... 6
Selecting a vehicle profile (assets) .................................................. 6
Engine Synchronization (ECM connection) ..................................... 9
ELD Diagnostics ........................................................................... 10
Driver Profile (Preferences)........................................................... 11
Personal Use (PU) and Yard Moves (YM) .................................... 11
ELD Main Operation Screen ......................................................... 13
Interactions ............................................................................................. 13
Changing Duty Status ............................................................................. 13
Time Remaining ...................................................................................... 14
Recap ...................................................................................................... 14
Deferral ................................................................................................... 14
Possible Violations .................................................................................. 17
Annotations & Remarks .......................................................................... 17
Fuel Purchase Capture (IFTA report) ..................................................... 18
Co-Driver Operation (authentication & remarks) .................................... 18
Roadside Inspection Mode ..................................................................... 19

Certifying your records and Log Edits ........................................... 20
Assumption of Unidentified Logs ................................................... 23
Motor Carrier Suggestions ............................................................ 23
ELD Exports .................................................................................. 25
Printout or Display................................................................................... 25
Exporting the ELD output file .................................................................. 26

ELD general messages and notifications ...................................... 27

ELD Diagnostics and Malfunctions (Resolution) ..................... 30
Driver Vehicle Inspection Reports (DVIR) .............................. 31
Shipments (connecting to brokers, shippers, receivers &
carriers) .................................................................................. 34
Help and Support 45
Index ...................................................................................... 46

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1

Chapter

Configuring the ELD before
operation
Read this chapter before operating the ELD!
Confirm you have received all required component, make sure your account was created
and you have access to the ELD online portal.

T

o save time in the future, we recommend you print a copy of this document and keep it inside the
cab. This document contains critical information to properly operate your ELD and a list of
malfunctions and how to resolve them. It is also recommended to write down your ECM
devices identifier (shown below) on a separate location in case you lose this document.

I C O N

K E Y

 Important information



this manual uses Icon Keys to direct your attention to
specific and important information. See the different icons on the left.
In some instances,

Take notes

 Online support account
 Appears on Logbook

What you need before operating the ELD?

Your mobile device (where the ELD app is running) must a) have Bluetooth enabled and b) be connected
to the internet either with a cellular data plan or connected to a hot spot.
Installing the ECM device:

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Please plug the ECM device to the vehicles diagnostic port. In some cases, you might need to use the
ECM adapter to plug the device on J1939 port.
Locate the diagnostic port (see image below for possible locations depending on vehicles make, model
and year).
 For the ELD to remain compliant, it must remain connected to the ECM device and read engine data. Engine data is

only available when the vehicles engine is turned on.

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Local Support Account (initial ELD configuration)
The initial configuration is only required right after installing the ELD app for the first time and it is no
longer needed after. The objective is to initially configure a vehicle profile (tractor number, VIN number)
and connect/test the ECM device connection.



Configuring the ELD with the right asset

The ELD has to be linked to a carrier asset (vehicle). Please tap on the truck or trailer
image to pick from the asset list downloaded during login (see list below) or to
manually enter (if allowed) a new truck or trailer. Once you select a tractor or trailer
from the downloaded

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