User manual for "Matrack ELD for Android"

Below you will find the vendor provided user manual for the ELD product "Matrack ELD for Android".

For contact information and additional devices produced by the same vendor see their page Matrack Inc..

Hours of Service

Getting started with Matrack ELD

Table of Contents
Login

......................................................4

Installation

......................................................6

......................................................7

Hours of Service

......................................................12

Certify Log

......................................................14

Roadside Inspection

......................................................19

Data Transfer
Driver Profile Settings
Device Malfunction
Device Diagnostics
Unidentified Driving Profile
Customer Support

......................................................21
......................................................22
......................................................27
......................................................29
......................................................31
......................................................33

Introduction
Matrack ELD solution for Hours Of Service (HOS) is designed and developed according to FMCSAs ELD specification. The Matrack
device connects with Engine Control Module (ECM) of the vehicle and retrieves vehicle data including engine, speed, location using
engine synchronization and Global Positioning System (GPS). Matrack ELD solution requires two components, an onboard device
that connects with ECM and Matrack ELD mobile app. Refer Installation section for device installation.

Enter the username and password to login. If you do not have an account, contact fleet manager.
.

Important: Contact your Fleet manager for user credentials.

Installation

Connect the available (9 pin/6 pin/16pin) diagnostic end of
the provided cable to the vehicle diagnostic port usually
found in the vehicle cabin.
Under the dashboard.
Underneath the steering wheel.
Below the drivers seat.
Near the drivers left kick panel.
Connect the device to the other end of the cable.
ELD Device will automatically turn on when connected.
Install Matrack ELD app, login, connect to ELD device via
Bluetooth BLE.
Turn on the ignition
Device is powered up and start recording hours of service

Tap on the gray vehicle icon
displayed in the title bar.

to choose the vehicle from the list. Logged in username and chosen vehicle will be

Select a vehicle from the list of vehicles allowed for the driver by the fleet manager.

Important: If your vehicle selection list is empty, contact
your fleet manager.

On selecting a vehicle, a pop-up window will be displayed where user can select either Matrack Tracker or Pacific Tracker. On selecting
the tracker, nearby available Bluetooth devices will be listed.

After selecting the vehicle and powering on the connected tracker, the dashboard screen will display the device power status
using the vehicle icon. Green vehicle icon indicates powered up state and red vehicle icon indicates powered off state. The
current status of the driver will be displayed on the screen.

Important: The onboard device
records data even when a driver
was not associated with the
vehicle. Before start driving, it is
recommended for drivers to select
the vehicle. Otherwise, it will be
added to the unidentified driver
profile of that vehicle. Driver can
claim that later. Unidentified
driver profile will be displayed to
the drivers associated with that
vehicle in the subsequent login.

The current status of the driver will be displayed in the middle of the screen inside the circle. The driver status can be changed by
clicking the Current Status, and it will show change status screen and allow the driver to change status to Off duty, Sleeper Berth,
On duty, Driving, Yard Move (YM), and Personal Conveyance (PC). The location and odometer details will be available from ELD
devices. Driver also can manually add these details. On tapping the location icon, the current location will be fetched and displayed.
The annotation note is mandatory for status PC , YM, Manual Driving. After selecting new status and enter requested details,
current status will be changed to selected status upon tapping save button.

Hours of Service
After selecting the device, the driving status will be updated automatically.

Automatic Driving Status
1

When the vehicle starts moving at the speed 5 mph or greater, current status for the driver will automatically change to Driving. It
continues to remain Driving when the vehicle is in motion. A driving window will be displayed when speed is 5 mph or greater
which will disappear when the speed is 0. On the driving window, the vehicle status will display as motion. Driver cannot make any
other operation in the app screen while the vehicle is in motion. During automatic driving event, an intermediate log will be recorded
in every one hour when vehicle in motion. Drivers may change the status to off duty and then PC for personal conveyance which
will be recorded as personal conveyance in the event record. Drivers may also change the status to YM for yard moves which will
be recorded as yard move in the event records. Driving window appears during PC and YM when vehicle is moving with the
respective driving status.

Once the vehicle remains stationary (speed = 0) for 5 minutes, a new screen appears in the app asking, whether you want to
change the status. Driver may select continue Driving status or change to different status. If no response was received within
60 seconds, driving status will automatically change to On Duty.

Certify Log
End of the day or multiple times in the day drivers can certify and sign the logs for the day. Need to re-certify and sign again if the
changes were made after initial signing.
1
\

Tap on the Form icon in Logs screen to fill in the form before approving the log.

2
\

The driver gets the form data displayed on the screen. On tapping form icon from day log screen, General info screen will be
displayed with three tabs Form, signature and review. The form tab has three sub-sections- general, carrier, and codriver. Form
data can be edited by tapping the edit icon in each sub-section which would lead to the editable tabs- General, Carrier and Co-driver.

(a) Form screen

(b)General section

(c)Carrier section

(d) Co-driver section

3
\

Tap on the edit icon in form to edit the details. After editing the details, click on save button to reflect the changes.

4
\

Add your signature using the signature tab in General info, if not present. Then certify and approve the log using Approve button
in review tab.

5
\

Once you tap the Approve button, the Drivers Certification screen appears along with agree or not ready button. Tap agree
button to approve the log. If you tap not ready, log are not authenticated by driver and will appear unauthenticated to the
concerned authority.

Roadside Inspection
DOT Inspection screen allows DOT inspectors to view Drivers RODS in the ELD display. The drivers RODS (ELD output file) can be
sent to the DOT Inspector upon request as per FMCSAs data transfer requirements. Driver can use either Web service or Secure
Email option to transfer ELD output files. FMCSA will make ELD output file available for the DOT inspector. The data transfer form
will have a mandatory text field, comment, to enter any data/code provided by the DOT inspector.

1
\

Tap on the Inspection tab to generate the driver's RODS. The driver can choose the date for which report needs to be displayed.
Use date navigator buttons to change date. The View Additional Details option displays a popup window with other details.

Data Transfer
ELD output files can be transferred to the concerned authorities using ELD's Data Transfer Feature. Matrack ELD supports FMCSA's
Option-1 Telematics for data transfer. Driver can select either Web Service or Email option for data transfer. During road side
inspection, DOT Inspector may provide mandatory text to be sent alone with ELD output file. Enter the mandatory text in the
comments.
1
\

Select Data transfer option in the Dot Inspection to initiate Date transfer to FMCSA using Web Service or Secure Email.

Driver Profile Settings
Settings allow the driver to view/ edit the driver details, carrier details, time zone and cycle rule and preferences. The driver can
reset password from the settings page.

1
\

Tap driver details option in settings screen in order to see the driver details. Tapping the edit option in driver details
screen will enable the edit screen and driver can enter/edit driver name, license number, dot number, email and phone
number.

2
\

Tap carrier details option in settings screen in order to see the carrier details. Tapping the edit option in carrier details screen will
enable the edit screen and driver can enter/edit carrier name, office and home terminal address.

3
\

Tap time zone and cycle rule option in settings screen in order to see the time zone and cycle details. Tapping the edit option
in time zone and cycle details screen will enable the edit screen and driver can enter /edit time zone, cycle, cargo type, restart
hours, rest break mins.

5
\

Reset the password.

Device Malfunction
Malfunction and diagnostics events of the ELD device were visually indicated in the ELD display. Malfunction was indicated with red
banner instead of regular blue banner in the logs screen and red dot on the top right for all other screens. When a malfunction was found
during the diagnostic event, the banner in the log screen will turn to red color with a text Malfunction including the malfunction code
in parenthesis. For instance, Malfunction(P). The values of malfunction code contain values P, E, T, L, R, S, or O as per FMCSA
requirement. When clicked on the malfunction banner, it will take the driver to malfunction screen where additional details about the
malfunction with malfunction code description highlighted. In the event of malfunction, drivers are required to maintain Drivers Daily
Logs manually and report about the malfunction to the carrier within 24 hours. The problem should be resolved within 8 days. Contact
your fleet manager and Matrack customer support for assistance. Customer support details are available at the end of this document and
in apps Help and Support screen.

Important: Tap on the red banner for additional details
about the malfunction. The malfunction screen will
display the malfunction code and highlight the
malfunction description.

Sl.No.

Malfunction Code

Malfunction Description

Power compliance malfunction

Engine synchronization compliance malfunction

Timing compliance malfunction

Positioning compliance malfunction

Data recording compliance malfunction

Data transfer compliance malfunction

Other ELD detected malfunction

Device Diagnostics
Matrack ELD software monitors power, engine synchronization, missing data and various internal data diagnostics periodically. During
the diagnostics checks, visual indication is displayed in the ELD display. When a diagnostics event was found during the diagnostic
check, the yellow dot will be displayed in all screen in right top corner. When clicked on the diagnostics event yellow dot, it will take
the driver to diagnostics details screen where additional details about the diagnostics event will be displayed.

Important: Tap on the yellow dot for
additional details about the diagnostic
event. The diagnostic event screen will
display the diagnostics details.

Sl.No

Diagnostic Code

Data Diagnostic Event

Power data diagnostic event

Engine synchronization data diagnostic event

Missing required data elements data diagnostic event

Data transfer data diagnostic event

Unidentified driving records data diagnostic event

Other ELD identified diagnostic event

Unidentified Driving Profile
DOT regulations require all the ELD Driving events in the ELD should be assigned to the drivers. If the vehicle is in motion and
no driver was connected to the ELD then it will be recorded under Unidentified Driving events that can be claimed by the
drivers later. The Unidentified driving events will be displayed to all drivers of that ELD after the login. Driver can view/claim
Unidentified driving events selecting Unidentified driving icon in the home screen.
1
\

Tap on Unidentified driving option in the side menu to view/claim Unidentified driving events.

2
\

The driver can view /claim the driving events from this screen. Tapping claim button will display the popup to enter missing
details.

Customer Support
If you have any queries, reach to the following mail: [email protected]. Drivers can reach customer
support using Apps Help and Support screen.