User manual for "Phantom ELD / Android"

Below you will find the vendor provided user manual for the ELD product "Phantom ELD / Android".

For contact information and additional devices produced by the same vendor see their page Phantom ELD.

Phantom ELD
USER GUIDE

For Android Devices

Table of contents
Log In 

2


Log Out

3


Team Driving

3


Home Screen


4


Connecting to Truck

5


Malfunctions and Data Diagnostics


6


Additional Menu


8


Rules

9


Fuel Recepts & IFTA

10


Settings

11


Status Switch

12


Yard Move


13


Personal Use

14


Logbook

15


DOT Inspection & Data Transfer


16


Driver Vehicle Inspection Report

17


2

Log in
Firstly, you have to navigate to the Google Play Store or the App Store, depending on
whether your device is an Android or an Apple device, and you need to search for Phantom
ELD. Once you find the App, then you need to press the Install button and wait until the
software is downloaded to your device. 


You will be asked to accept the permissions of the app once you have opened it. You will
need to register a new account if this is your first time using the Phantom ELD app, or you
will need to log in using your personal user login and password if you are logging in with
your existing account. It is also possible for you to use your Face ID or Touch ID in order to
enter the app. 


During registration on our website, you will be asked to create a unique User Login and User
Password, which will be used to access your account. The motor carrier or fleet manager
should be contacted if you do not know or have forgotten your login data.


3

Log Out
Whenever you need to log out of your Phantom ELD application, you will need to check if
the Upload Queue in the Settings menu is empty before you log out. Then recheck your
internet connection and wait until all the data has been transferred. This must be done
before you can log out of the app. 


When you want to use the same app on another device, you should also log out of the app
that is installed on your current device. There will be unavoidable data loss if you are logged
into two different devices at the same time.



Team Driving
If you drive in as a team-drivers, it is possible for you to
also access the Phantom ELD app to record your
working hours and duty statuses for the day. This means
that all drivers who use the same vehicle at the same
time must be logged in to the same app installed on the
same device simultaneously in order to use the device. 


If you are using two or more devices at the same time
(for either single or team drivers), please be aware that
this can cause unavoidable data loss if they are used
simultaneously. 


To begin with, the First driver should start by logging
into the app with his or her own User Login and User
Password that was described in the previous paragraph
in order to access the application. A second driver
should click on the "Menu" button on the main screen,
then click on the "Co-driver" field, then enter their User
Login and User Password into the Co-driver Login field,
after which the second driver will be able to proceed. 


Once this is done, both drivers will be able to use the
app by using the Co-drivers icon, which will allow them
to change their viewing perspective by using this
button.


4

Home Screen

When you will logged in to the Phantom ELD app, you will see the main Hours of Service
screen with the following items:



1. Additional Menu button.


8. Truck icon shows track to PT30

2. Notifications.


connection.


3. Available driving time.


9. Co-driver icon allows to switch a

4. Current status.


driver.


5. Hos Statuses.


10. Name icon shows the name of

6. HOS counter.


the driver whose working hours are

7. Malfunctions and data

counting at the moment.


diagnostics icon shows if there are

11. Flag icon shows the rules of

any issues with a unit or ELD.


which country you are following at
the moment.

12. Track speed..

5

Connecting to Truck
Depending on the ELD device that you have in your truck, you need to ensure that you have
plugged it in correctly as described in the User Hardware Manual in order to use your
Phantom ELD Application. 


Once the ELD Device is connected correctly, open the app, click the "Truck" icon on the
Home Screen, and turn on Bluetooth on your smartphone or tablet. App will scan nearby
trucks for ELD devices and display a list of them. Select your truck and the ELD from the list
by the serial number and set up a connection with just a click using the serial number from
the list. 


It is also possible to determine whether a truck is connected and in ELD mode based on the
green truck icon at the top of the app's screen. If you see the red truck icon, this means that
the connection has been lost, and it needs to be re-established as soon as possible.


6

Malfunctions and Data Diagnostics
According to FMCSA requirements, each ELD device must monitor its compliance with the
ELD technical standards and detect malfunctions and data diagnostics. The ELD output will
identify these data diagnostic and malfunction events and their status as either "detected"
or "cleared."



If there are any malfunctions or data diagnostic issues detected, the M/D icon at the top of
the app screen will change its color from green to red. The red M letter will signal a
malfunction, and the red D letter will indicate a data diagnostic.



According to FMCSA requirements (49 CFR  395.34 ELD malfunctions and data diagnostic
events), in the case of an ELD malfunction, a driver must do the following:

1. Note the malfunction of the ELD and provide written notice of the malfunction to the
motor carrier within 24 hours.

2. Reconstruct the record of duty status for the current 24-hour period and the previous 7
consecutive days, and record the records of duty status on graph-grid paper logs that
comply with 395.8, unless the driver already possesses the records or the records are
retrievable from the ELD.

3. Continue to manually prepare a record of duty status in accordance with  395.8 until the
ELD is serviced and brought back into compliance with this subpart. 

Note: If you are facing any issues during the DOT inspection, please be ready to provide the
manually kept and filled RODS (records of duty status) to the roadside inspector.


7

Malfunctions and Data Diagnostics
Malfunctions:
Engine Synchronization  no connection to the Engine Control Module (ECM). Contact the
motor carrier and arrange for the ECM link to be restored. Check and correct the logs if
needed, and restart the engine after that.



Positioning Compliance  no valid GPS signal. Can be fixed automatically by restoring the
GPS signal.



Data Recording Compliance  device's storage is full. Delete some unnecessary files from
your smartphone or tablet to provide at least 5 MB of free space.



Unregistered Odometer Change  odometer readings changed when a vehicle was not
moving. Recheck the odometer data in the app or contact the motor carrier.



Timing compliance  ELD provides an incorrect timeframe for the events. Contact the
motor carrier or the Phantom ELD Support Team.

Power compliance  occur when an ELD is not powered for an aggregated in-motion
driving time of 30 minutes or more over a 24-hour period across all driver profiles. Can be
fixed automatically when aggregated in-motion driving time will be less than 30 minutes in
24-hour period

Data diagnostic events:
Engine synchronization  ECM to ELD connection is lost. Contact the motor carrier and
arrange for the ECM link to be restored.



Missing data elements  a temporary or permanent loss of the GPS/Internet connection or
the ECM disconnection. Reconnect and reload the ELD device.



Unidentified driving records  unidentified driving lasts more than 30 minutes. Manage
unidentified events until their duration drops to 15 minutes or less during a 24-hour period.



Data transfer  driving data cannot be transferred to the FMCSA server. Contact the motor
carrier or the Phantom ELD Support Team.


Power data diagnostic  The Engine was started while the device was off, and the ELD took
more than 60 seconds to power up after turning the engine on. Can be fixed automatically
once ELD is turned on or contact the motor carrier.



If you still have any questions regarding ELD malfunctions or data diagnostics, please
contact the Phantom ELD Support Team via: phone:  

+1 507 216 88 00 or email: [email protected]

8

Additional Menu
Using the Additional Menu icon on the right
bottom corner of the Home Screen will allow you
to access the Additional Menu. Additional options
can be found here, including:



1. Drivers settings and personal info. Can be added
or edited. 

2. Hours of Service. Contain all the information
about the HOS counter and available driving time.

3. Log. ontain all the details regarding a driver,
vehicle, and carrier.

4. DOT inspection. Provides summaries of all the
collected data regarding a driver, truck, and trip.

5. DVIR.Here the driver can fulfill their DVIR. 

6. Rules. Here you can select and configure the HOS
ruleset for the country in which you are operating.

7. IFTA. Allows managing your fuel purchases.

8. Truck. Allows to set and manage truck to ELD
connection. 

9. Truck Settings. Shows truck odometer data.

10. Messages. Keeps you in contact with fleet
managers and a motor carrier. 

11. Contact Support. Opens a chat with the Phantom
ELD support team. 

12. Settings. Contains general app settings. 

13. FAQ.

14. Log Out.

9

Rules
The Rules menu provides you with information about your current countrys rules and the
possibility to choose the Rules between USA and Canada. 



It also provides you with HOS timing according to the ruleset that you had chosen.

10

Fuel Receipts & IFTA
Phantom ELD allows customers to keep their data about Fuel Receipts with detailed
information on it. This option also helps Drivers and Motor Carriers bookkeep the purchases
of fuel and track data for IFTA and IRP auditing. You can access this function via the
Additional Menu of the App.

New Purchase Report

11

Settings
There are a number of settings that can be accessed by browsing the "Settings" page of the
app. 



There are a number of options available in the Settings of the Phantom ELD app. For
example, you can choose a Preferred Distance Unit, or a Graph Clock Display, enable or
disable additional options such as Regain Hours at Midnight, and much more. 



You can also update signatures here, upload logs, change the app theme, check the app
version, set up Face ID or Touch ID, log out of the app, and much more. You can access this
menu via the Additional Menu of the App.


12

Status Switch
The Status Switch interface allows drivers to change their statuses during a shift. The list of
drivers statuses includes Driving, On Duty, Off Duty, Sleeping Berth, Border Crossing, Yard
Move (Available only when the Current Status is On Duty), Personal Use (Available only
when the Current Status is Off Duty).
The Driving status is began to records
automatically just after the vehicle starts moving.
When the driving ends, you should stop, and wait
up to 30-40 seconds until the ELD will device
recognize the end of the Driving event and the
Status Switch interface becomes active again.
Only after that can you turn off the engine.



Please do not turn off the engine before the ELD
device recognizes the end of the Driving event.
In such a case, you may get stuck in the Driving
status and corrupt your logs. If this has already
happened, you need to turn on the engine again,
wait untill the end of the Driving event to be
recognized, and change the status to the one you
need. 



For all the events Driver can add comments,
shipping documents, and trailers. Manually added
events should also need to be followed with the
odometer data.


13

Yard Move
Open the "Status Switch" interface and choose the "On Duty" status in order to switch the
status to the "Yard Move" status. After that, you will be able to leave a comment in the field
provided for the comment where you can indicate that you are now in the status of "Yard
Move". 



The status can be changed by clicking the "Clear" button, adding a comment in the
corresponding field, and clicking the "Save" button after that.

Yard move

14

Personal Use
Open the "Status Switch" interface and choose the "Off Duty" status in order to switch the
status to the "Personal Use" status. After that, you will be able to leave a comment in the
field provided for the comment where you can indicate that you are now in the status of
"Personal Use". 



The status can be changed by clicking the "Clear" button, adding a comment in the
corresponding field, and clicking the "Save" button after that.

15

Logbook
To see the Log Form with all the details regarding a driver, vehicle, and carrier - open the
Log menu by clicking. The Log Graphs provide a graphical representation of the drivers
status switches and hours of service during a shift. The calendar allows you to select the day
you need.



Use the Add Event button to add a missing event to your logs. Use the Pencil button to edit
existing events in your logs. 



Both adding and editing options are legally allowed by the FMCSA regulations.
Nevertheless, those are not for everyday use but rather for situations, when the data was
entered incorrectly or by mistake. 


16

DOT Inspection & Data Transfer

The

DOT

truck,

Inspection

and

trip.

You

menu

may

provides

also

use

summaries

this

menu

to

of

all

the

transfer

collected

the

data

to

data

about

FMCSA

the

during

driver,

the

DOT

inspection, certify your logs, or view unidentified records.





Click

on

the

Start

Inspection

button

and

check

if

your

logs

are

ready

to

be

transferred

to

the safety officials. If everything is OK, click the Transfer Data to Roadside Inspector button

and choose the method of sending your logs:


send it to the personal email (provided by the inspector); 


send it to the FMCSA email; 


send it to the Web Services (FMCSA).





If

you

you

select

select

personal

Web

email,

Services

you

need

(FMCSA)

or

to

enter

Email

to

the

recipient's

FMCSA

you

address,

need

to

add

add

a

a

comment.

comment.

reporting period will vary depending on the rules of the country in which you operate.


If

The

17

Driver Vehicle Inspection Report
To stay compliant with the FMCSA regulations, each driver of a Motor Carrier is obliged to
complete the Driver Vehicle Inspection Report (DVIR) on a daily basis.



To complete the report, open the DVIR Menu and click Add a Report. Here you can also
find all the reports that were created previously.



For the new DVIR report, you need to enter your location (downloaded automatically),
choose your truck or trailer, enter the truck and odometer number, and finally specify the
truck and trailer defects if there are any. Leave a comment and point out if the vehicle you
currently operate is safe for driving or not.


E: [email protected]
P: +1 507 216 88 80

W: PhantomELD.com


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