User manual for "Phantom ELD / iOS"
Below you will find the vendor-provided user manual for the ELD product "Phantom ELD / iOS".
For vendor contact details and additional devices from the same company, see their page
Phantom ELD.
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Phantom ELD USER GUIDE For Apple Devices Table of contents Log In 2 Log Out 3 Team Driving 3 Home Screen 4 Connecting to Truck 5 Malfunctions and Data Diagnostics 6 Additional Menu 8 Rules 9 Fuel Recepts & IFTA 10 Settings 11 Status Switch 12 Yard Move 13 Personal Use 14 Logbook 15 DOT Inspection & Data Transfer 16 Driver Vehicle Inspection Report 17 2 Log in Firstly, you have to navigate to the Google Play Store or the App Store, depending on whether your device is an Android or an Apple device, and you need to search for Phantom ELD. Once you find the App, then you need to press the Install button and wait until the software is downloaded to your device. You will be asked to accept the permissions of the app once you have opened it. You will need to register a new account if this is your first time using the Phantom ELD app, or you will need to log in using your personal user login and password if you are logging in with your existing account. It is also possible for you to use your Face ID or Touch ID in order to enter the app. During registration on our website, you will be asked to create a unique User Login and User Password, which will be used to access your account. The motor carrier or fleet manager should be contacted if you do not know or have forgotten your login data. 7 Malfunctions and Data Diagnostics Malfunctions: Engine Synchronization no connection to the Engine Control Module (ECM). Contact the motor carrier and arrange for the ECM link to be restored. Check and correct the logs if needed, and restart the engine after that. Positioning Compliance no valid GPS signal. Can be fixed automatically by restoring the GPS signal. Data Recording Compliance device's storage is full. Delete some unnecessary files from your smartphone or tablet to provide at least 5 MB of free space. Unregistered Odometer Change odometer readings changed when a vehicle was not moving. Recheck the odometer data in the app or contact the motor carrier. Timing compliance ELD provides an incorrect timeframe for the events. Contact the motor carrier or the Phantom ELD Support Team. Power compliance occur when an ELD is not powered for an aggregated in-motion driving time of 30 minutes or more over a 24-hour period across all driver profiles. Can be fixed automatically when aggregated in-motion driving time will be less than 30 minutes in 24-hour period Data diagnostic events: Engine synchronization ECM to ELD connection is lost. Contact the motor carrier and arrange for the ECM link to be restored. Missing data elements a temporary or permanent loss of the GPS/Internet connection or the ECM disconnection. Reconnect and reload the ELD device. Unidentified driving records unidentified driving lasts more than 30 minutes. Manage unidentified events until their duration drops to 15 minutes or less during a 24-hour period. Data transfer driving data cannot be transferred to the FMCSA server. Contact the motor carrier or the Phantom ELD Support Team. Power data diagnostic The Engine was started while the device was off, and the ELD took more than 60 seconds to power up after turning the engine on. Can be fixed automatically once ELD is turned on or contact the motor carrier. If you still have any questions regarding ELD malfunctions or data diagnostics, please contact the Phantom ELD Support Team via: phone: +1 507 216 88 00 or email: [email protected] 4 Home Screen When you will logged in to the Phantom ELD app, you will see the main Hours of Service screen with the following items: 1. Malfunctions and data diagnostics icon 9. HOS menu button. shows if there are any issues with a unit or 10. Log menu button. ELD. 11. DOT inspection menu button. 2. Truck icon shows track to PT30 12. Co-driver icon allows to switch a connection. driver. 3. Flag icon shows the rules of which 13. Name icon shows the name of country you are following at the moment. the driver whose working hours are 4. Notifications. counting at the moment. 5. Available driving time. 14. Track speed. 6. Current status. 15. Additional Menu button. 7. HOS Statuses. 16. DVIR menu button. 8. HOS counter. 5 Connecting to Truck Depending on the ELD device that you have in your truck, you need to ensure that you have plugged it in correctly as described in the User Hardware Manual in order to use your Phantom ELD Application. Once the ELD Device is connected correctly, open the app, click the "Truck" icon on the Home Screen, and turn on Bluetooth on your smartphone or tablet. App will scan nearby trucks for ELD devices and display a list of them. Select your truck and the ELD from the list by the serial number and set up a connection with just a click using the serial number from the list. It is also possible to determine whether a truck is connected and in ELD mode based on the green truck icon at the top of the app's screen. If you see the red truck icon, this means that the connection has been lost, and it needs to be re-established as soon as possible. 6 Malfunctions and Data Diagnostics According to FMCSA requirements, each ELD device must monitor its compliance with the ELD technical standards and detect malfunctions and data diagnostics. The ELD output will identify these data diagnostic and malfunction events and their status as either "detected" or "cleared." If there are any malfunctions or data diagnostic issues detected, the M/D icon at the top of the app screen will change its color from green to red. The red M letter will signal a malfunction, and the red D letter will indicate a data inconsistency. According to FMCSA requirements (49 CFR 395.34 ELD malfunctions and data diagnostic events), in the case of an ELD malfunction, a driver must do the following: 1. Note the malfunction of the ELD and provide written notice of the malfunction