User manual for "Matrack ELD for iOS"

Below you will find the vendor provided user manual for the ELD product "Matrack ELD for iOS".

For contact information and additional devices produced by the same vendor see their page Matrack Inc..

Hours of Service
Getting started with Matrack ELD

Table of Contents
Login

............................................................3

After Login

............................................................6

Power On

............................................................11

Record Hours of Service

...........................................................13

Certify and Sign that Days Log

........................................................15

DOT Inspection

...........................................................20

Data Transfer

........................................................22

Settings

........................................................23

Device Malfunction

.....................................................28

Device Diagnostics

...........................................................30

Unidentified Driving Profile

........................................................32

Customer Support

........................................................34

Appendix

........................................................35

Introduction
Matrack ELD solution for Hours Of Service was designed and developed according to FMCSAs ELD specification. The Matrack device connects with
Engine Control Module (ECM) of the vehicle and retrieves vehicle data including engine, speed, location using engine synchronization and Global
Positioning System(GPS). Matrack ELD solution requires two components, an onboard device that connects with ECM and Matrack ELD mobile app.
Refer Appendix section for device installation.

Enter the username and password to login. If you do not have an account, contact fleet manager.
.

Important: Contact your Fleet manager for user credentials.

After Login
1

After login, the logs screen will be displayed. Tap on the

to choose the vehicle from the list. Chosen vehicle will be set.

Select a vehicle from the list of vehicles assigned for the driver by the fleet manager.

Important: If your vehicle selection list is empty, contact your fleet
manager.

On selecting a vehicle, a pop-up window will be displayed where user can select either Matrack Tracker or Pacific Tracker. On selecting the tracker,
nearby available Bluetooth devices will be listed.

The current status of the vehicle will be displayed on the screen.

Important: The onboard device records data even when a driver was
not associated with the vehicle. Before start driving, it is
recommended for drivers to select the vehicle. Otherwise it will be
added to the unidentified driver profile of that vehicle. Driver can
claim that later. Unidentified driver profile will be displayed to the
drivers associated with that vehicle in the subsequent login.

The current status of the driver will be displayed on left top the screen. The driver status can be changed by clicking the Current Status section, and it will
show a screen to change the current status to Off duty, Sleeper Berth, On duty, Yard Move, and Personal Conveyance. The location and odometer details will
be available from ELD devices. Driver also can manually add these details. On tapping the location icon, the current location will be fetched and displayed.
The comment for changing status is mandatory the status PC and YM. After entering details and selecting the status, the current status will be changed to selected
status upon tapping save button.

Power On
Matrack ELD device
When the Matrack ELD device is fully powered up, blue and green LEDs will blink in different time period. Refer appendix section for the ELD device
installation in the vehicle.

Matrack ELD App
In the Matrack ELD app, select a vehicle from the list of vehicles available under current vehicle drop down menu. Selected vehicle ELD will be connected
from the Matrack ELD app. The Matrack ELD app will display the device power up state in the logs screen. The power state will be displayed next to the
selected vehicle. Green ignition icon indicates powered up state and red ignition icon indicates powered off state.

Important: Tap on
to select a vehicle from the list of
vehicles available under current vehicle drop down menu.

Hours of Service
After selecting the device, the driving status will be updated automatically.
1

When the vehicle starts moving at the speed 5 mph or greater, current status for the driver will automatically change to Driving. It continues to remain Driving when
the vehicle is in motion. Vehicle state will display vehicle status as motion and a driving window will be displayed when speed is 5 mph or greater which will disappear
and vehicle status will display as stationary when the speed is 0. Driver cannot make any other operation in the app screen while the vehicle is in motion. Drivers may
change the status to Off Duty for personal conveyance which will be recorded as personal conveyance in the event record. Drivers may also change the status to On
Duty for yard moves which will be recorded as yard move the event records.

Once the vehicle remains stationary (speed = 0) for 5 minutes, a new screen appears in the app asking, whether you want to change the status. Driver may select
continue Driving status or change to different status. If no response was received within 60 seconds, driving status will automatically change to On Duty.

Certify and Sign the Days Log
End of the day or multiple times in the day drivers can certify and sign the logs for the day. Need to re-certify and sign again if the changes were made to
past date after initial signing.
1
\

Tap on the Form icon in Data per Day page to fill in the form before approving the log.

2
\

The driver gets the form data displayed on the screen. On tapping form icon from day log screen, General info screen will be displayed with three tabs
Form, signature and review. The form tab has three sub-sections- general, carrier, and codriver. Form data can be edited by tapping the edit icon in each
sub-section which would lead to the editable tabs- General, Carrier and Co-driver.

(a) Form screen

(b)General section

(c)Carrier section

(d) Co-driver section

3
\

Tap on the edit icon in form to edit the details. After editing the details, click on save button to reflect the changes.

4
\

Add your signature using the signature tab in General info, if not present. Then certify and approve the log using Approve button in review tab.

5
\

Once you tap the Approve button, the Drivers Certification screen appears along with agree or not ready button. Tap agree button to approve the
log. If you tap not ready, your logs are not authenticated by driver and will appear unauthenticated to the concerned authority.

DOT Inspection
DOT Inspection screen allows DOT inspectors to view Drivers RODS in the ELD display. The drivers RODS (ELD output file) can be sent to the DOT
Inspector upon request as per FMCSAs data transfer requirements. Driver can use either Web service or Secure Email option to transfer ELD output files.
FMCSA will make ELD output file available for the DOT inspector. The data transfer form will have a mandatory text field, comment, to enter any data/code
provided by the DOT inspector.

1
\

Tap on the Inspection tab to generate the driver's RODS. The driver can choose the date for which report needs to be displayed. Use date navigator buttons to
change date. The View Additional Details option displays a popup window with other details.

Data Transfer
ELD output files can be transferred to the concerned authorities using ELD's Data Transfer Feature. Matrack ELD supports FMCSA's Option-1 Telematics
for data transfer. Driver can select either Web Service or Email option for data transfer. During road side inspection, DOT Inspector may provide mandatory
text to be sent alone with ELD output file. Enter the mandatory text in the comments.
1
\

Select Data transfer option in the Dot Inspection to initiate Date transfer to FMCSA using Web Service or Secure Email.

Settings
Settings allow the driver to view/ edit the driver details, carrier details, time zone and cycle rule and preferences. The driver can reset password
from the settings page.

1
\

Tap driver details option in settings screen in order to see the driver details. Tapping the edit option in driver details screen will enable the edit screen and
driver can enter/edit driver name, license number, dot number, email and phone number.

2
\

Tap carrier details option in settings screen in order to see the carrier details. Tapping the edit option in carrier details screen will enable the edit
screen and driver can enter/edit carrier name, office and home terminal address.

3
\

Tap time zone and cycle rule option in settings screen in order to see the time zone and cycle details. Tapping the edit option in time zone and
cycle details screen will enable the edit screen and driver can enter /edit time zone, cycle, cargo type, restart hours, rest break mins.

5
\

Reset the password.

Device Malfunction
Malfunction and diagnostics events of the ELD device were visually indicated in the ELD display. Malfunction was indicated with red banner instead of regular
blue banner in the logs screen and red dot on the top right for all other screens. When a malfunction was found during the diagnostic event, the banner in the
log screen will turn to red color with a text Malfunction including the malfunction code in parenthesis. For instance, Malfunction(P). The values of malfunction
code contain values P, E, T, L, R, S, or O as per FMCSA requirement. When clicked on the malfunction banner, it will take the driver to malfunction
screen where additional details about the malfunction with malfunction code description highlighted. In the event of malfunction, drivers are required to
maintain Drivers Daily Logs manually and report about the malfunction to the carrier within 24 hours. The problem should be resolved within 8 days. Contact
your fleet manager and Matrack customer support for assistance. Customer support details are available at the end of this document and in apps Help and
Support screen.

Important: Tap on the red banner for additional details
about the malfunction. The malfunction screen will
display the malfunction code and highlight the
malfunction description.

Sl.No.

Malfunction Code

Malfunction Description

Power compliance malfunction

Engine synchronization compliance malfunction

Timing compliance malfunction

Positioning compliance malfunction

Data recording compliance malfunction

Data transfer compliance malfunction

Other ELD detected malfunction

Device Diagnostics
Matrack ELD software monitors power, engine synchronization, missing data and various internal data diagnostics periodically. During the diagnostics checks,
visual indication is displayed in the ELD display. When a diagnostics event was found during the diagnostic check, the yellow dot will be displayed in all screen
in right top corner. When clicked on the diagnostics event yellow dot, it will take the driver to diagnostics details screen where additional details about the
diagnostics event will be displayed.

Important: Tap on the yellow dot for additional details
about the diagnostic event. The diagnostic event screen
will display the diagnostics details.

Sl.No

Diagnostic Code

Data Diagnostic Event

Power data diagnostic event

Engine synchronization data diagnostic event

Missing required data elements data diagnostic event

Data transfer data diagnostic event

Unidentified driving records data diagnostic event

Other ELD identified diagnostic event

Unidentified Driving Profile
DOT regulations require all the ELD Driving events in the ELD should be assigned to the drivers. If the vehicle is in motion and no driver was
connected to the ELD then it will be recorded under Unidentified Driving events that can be claimed by the drivers later. The Unidentified driving
events will be displayed to all drivers of that ELD after the login. Driver can view/claim Unidentified driving events selecting Unidentified driving
icon in the home screen.

1
\

Tap on Unidentified driving option in the side menu to view/claim Unidentified driving events.

2
\

The driver can view /claim the driving events from this screen. Tapping claim button will display the popup to enter missing details.

Customer Support
If you have any queries, reach to the following mail: [email protected]. Drivers can reach customer support using Apps Help
and Support screen.

Appendix
ELD Installation Guide:

Connect the 9 pin T-Harness to the diagnostic port usually found.
1. Under the dashboard.
2. Underneath the steering wheel.
3. Below the drivers seat.
4. Near the drivers left kick panel.
Connect the device to the other end of the cable.
Turn on the ELD device.
Turn on the ignition.
Make sure the app is installed and logged in.
Start the vehicle to track your hours of service.

Important: Install Matrack ELD app from Google play store for Android mobile and Apple app store for iPhone mobile.

1. Matrack ELD App Dashboard Screen

2. Matrack ELD App Events screen

Matrack ELD App main menu screen

4. Matrack ELD App form with signature screen

5. Matrack ELD App Dot inspection screen with data transfer options screen

6. Matrack ELD App change status screen

7. Matrack ELD App unidentified driving screen

8. Matrack ELD App Driving screen and vehicle is moving

9. Matrack ELD App Driver Recap screen

10. The ELD unit plugged into the OBD port of the vehicle

11. The ELD unit placed on the dashboard of the vehicle

12. The ELD unit powered up in the vehicle

13. ELD detection screen after Bluetooth scanning