User manual for "Core ELD"

Below you will find the vendor provided user manual for the ELD product "Core ELD".

For contact information and additional devices produced by the same vendor see their page CORE LINES LLC.

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Table of Contents
I. Overview of the Core ELD Driver App

1. Introducing the Core ELD Driver App

2. Purpose of the Core ELD Driver App

3. Benefits of Using the Core ELD Driver App

4. Navigating This Manual

5. Vehicle Gateway

II. ELD Device Overview

1. Device Instalation

2. Status Indicators

III. Core ELD Drivers App
1.

User Access Considerations

5
5

2. Connecting ELD with Vehicle

3. Downloading the Driver App

4. Logging in to the Driver App

5. Connecting Drivers App with ELD via Bluetooth

6. Bluetooth and ECM Connection Status

7. Account Information

8. Apps Main Screen

9. Roadside DOT Inspection

10. ELD Diagnostics

11. Drivers Duty Status

12. Driving with ELD

13. Unidentified Driving

14. Recap

15. Chat

16. Co-Driver

17. DVIR

18. Certify Logs

19. Edit Logs

20. Add a Past Duty Status

21. Suggested and Unassigned Events

22. Help & Support

23. Notifications

24. Troubleshooting

25. Malfunction & Data Diagnostic Events

26. Log Out

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Overview of the Core ELD Driver App
Welcome to the Driver's Guide for the Core ELD Driver App, provided by Core Lines LLC. This
manual is intended for drivers using the Core ELD Driver App on their Android or iOS devices.
It is intended to provide comprehensive guidance and instructions to ensure efficient and
compliant use of the app.

Introducing the Core ELD Driver App
The Core ELD Driver App is an integral part of the Core ELD system. Designed to
automatically collect a driver's Record of Duty Status (RODS) using an Android or iOS device,
the app replaces traditional paper logs and captures critical data such as driving time, engine
hours, vehicle movement, miles driven, and location information in real time.

Purpose of the Core ELD Driver App
The Core ELD Driver App, developed by Core Lines LLC, is focused on supporting traffic safety
through Hours of Service (HOS) compliance. It is designed to minimize driver fatigue, prevent
overdriving, and ensure accurate hours-of-service recording to improve roadway safety.

Benefits of Using the Core ELD Driver App
Convenience and Accessibility: Easily accessible on Android and iOS devices, providing
drivers with an user-friendly interface to record and track hours of service.
Accurate Record-Keeping: Automated data collection reduces errors and ensures
accurate tracking of driver activity.
Simplified Compliance: The app makes it easy to comply with HOS rules, helping drivers
avoid violations and penalties.
Real-Time Data: Helps drivers and fleet managers make informed decisions by providing
real-time performance information.

Navigating This Manual
This manual will guide you through the features and functionality of the Core ELD Driver App.
It includes instructions for setup, daily use, compliance tips, troubleshooting, and FAQs. Use
the Table of Contents to easily navigate to the information you need.

Vehicle Gateway
This device contains license-exempt transmitters/receivers that comply with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment and RSS 102 RF exposure compliance requirements. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the radiator and
your body. This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter. Changes or modifications not expressly approved by Core Lines
LLC could void the users authority to operate this equipment.

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ELD Device overview
ELD T229LA is a Tbox OBDii GPS tracker with 4G LTE WiFi hotspots & Bluetooth functions,
supports reading CANBUS J1708 & J1939 systems. Truck fitness & fault code data supports
upload to the customer server via 4G LTE and mobile phone ELD application via Bluetooth.

Installation
Make sure your vehicle's engine is turned off before connecting your ELD device.

1. OBD Port
The OBD port is usually located on the driver's or passenger's side of the vehicle, from the
edge of the dashboard on the driver's side to the 300 mm limit. It is easy to locate from the
driver's seat; the preferred location is in the area from the steering column to the centerline
of the vehicle.
2. Device Installation
For vehicles that do not have an OBD port, please use a power cable to connect to the
vehicle's battery.
Start the engine, then the device will start OBD communication (OBD module required),
receive GPS information and connect to the cellular network. Indicators can display different
statuses.
OBD Communication: The OBD LED will change its status to solid on indicating
successful OBD communication/power on.
GPS Function: The GPS LED will blink to indicate that the unit has received its location.
Cellular Connection: The slow blinking Cellular LED indicates a registered network, which
will change to solid on when connected to the server.
When the device is powered on (plugged in) for the first time, it will scan the OBD protocol according to the
pre-configured working mode, the maximum scanning time can be up to 10 minutes.
If GPS does not work, please use the OBD extension cable and mount the device in a proper place to make sure
the GPS signal can be successfully received.
Do not connect or disconnect the unit while the engine is running. This may cause unpredictable problems.

Status Indicators
Power/OBD LED (Red):
Blinking (on 0.5s, off 0.5s) - OBD system access
attempt or power off
Solid on Power on/ Successful OBD communication
Solid off Tracking mode or sleep mode
Cellular LED (Blue):
Fast blinking (on 0.5s, off 0.5s) No SIM card or
network searching
Slow blinking (on 0.5s, off 2.5s) Registered network
Solid on Connected to the server
Solid off Cellular off
GPS LED (Green):
Blinking (on 1s, off 1s) - good GPS signal
Solid on - Searching for GPS signal
Solid off - GPS off

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CORE ELD DRIVERS APP
User Access Considerations
Any new user logging on to the device must be connected to the Internet;
The driver's account should be created on the system to access the system;
Credentials should be provided to the driver.
The driver must use the application before using his CMV;
The vehicle engine should be started only after logging in.

Connecting ELD with Vehicle
Locate the diagnostic port;
Connect the wire to the diagnostic port;
Plug the other end of the wire into the device.
The ELD must remain connected to the Engine Control Module (ECM) and read engine data
in order to remain compliant. Engine data is only available when the vehicle's engine is
running.

Downloading the Drivers App
Install the Core ELD app from the Google Playstore
or Apple App Store:
Open the Google PlayStore app on an Android
device or the App Store on an iOS device;
Search for the Core ELD app;
Select "Install"/ "Get" to download.

Logging in to the Driver App
The driver must have a user name and password
set up on the web platform in order to log in to
the ELD App.
Open the Core ELD application;
Enter the provided username and password;
Press the Login button.
Drivers will only be able to be connected to one
ELD device at a time.
If the driver has unsigned logs or incomplete
DVIRs, the driver is prompted to complete them
after logging in.

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CORE ELD DRIVERS APP
Connecting Drivers App with ELD via Bluetooth:
1. Log in to the Driver App
2. Please make sure your vehicles engine is turned on
and Bluetooth is enabled on your mobile device before
connecting to the ELD.
3. Press the No Vehicle button in the upper right corner.
The Select Equipment page will be displayed.
4. Select the vehicle that you want to connect to.
5. After selecting a vehicle, the Device field displays the
MAC address of your ELD connected to the vehicle.
6. If the connection is stable, the Vehicle Name is
highlighted in green.
If the connection to the engine is lost, the Vehicle Name
is displayed in red.
7. To add a trailer, click the +Add Trailer button.

Bluetooth and ECM Connection Status
The ELD must always be able to read the engine data.
Make sure the connection light remains green.
If the indicator turns red, please go to Select Equipment
and connect to the ECM-connected device.

Account Information
After the first login, it is recommended to check
the driver's profile.
Please ensure that the information is correct:
Tap the Driver button on the main screen or go
to Menu > Driver button
On the My Account screen, you will find all of
your personal account information, including
the rules that have been configured in your
profile.

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CORE ELD DRIVERS APP
Apps Main Screen
On the main screen of the application, you will find the most important functions
you need for your work.
The top of the main screen contains:
1. Menu icon
2. Chat icon
3. Notifications Icons
4. Vehicle name and connection status
5. Drivers Name

The main screen contains:
1. HOS clocks
The Driver App has four clocks. It automatically
calculates the driver's break, drive, shift, and
cycle

time

according

the

driver's

log

information:
The BREAK clock indicates the time
remaining until you must take a 30-minute
rest break.
The DRIVING clock indicates the time
remaining until you reach your driving
limit.
The SHIFT clock indicates the
remaining until your shift ends.

time

The CYCLE clock indicates
remaining in your cycle.

time

the

2. Violation Notifications Area
This area shows the closest possible violation
and/or last occurred violation.
3. HOS Timeline Graph for the current day
4. Duty Status Buttons
On Duty
Off Duty
Sleeping Berth

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CORE ELD DRIVERS APP
Roadside DOT Inspection
If a DOT officer stops a vehicle for a roadside inspection, the driver may be required to hand
over the device to allow the officer to inspect the logs.
Go to Menu > DOT Inspection.
On the DOT Inspection screen, tap Begin Inspection, and the inspection logs screen will
immediately appear, along with scroll buttons to navigate through the 8 days.
If you are prompted to send your logs, click Send Logs and fill out the Comment section
with the code provided by the officer.
The officer has the option to choose a Web Service or Email as the data transfer
method.
Select the appropriate transfer method, and then tap Send.

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CORE ELD DRIVERS APP
ELDDiagnostics
A diagnostic is performed to ensure that the ELD is fully compliant and ready for use by the
driver.
The diagnostic checks the major components of the ELD, and all elements must pass the
diagnostic test in order for the driver to remain in compliance.
Click Diagnostics on the Main Menu.
The Diagnostics screen appears.
Press the Run Diagnostics button.
When the diagnostic is complete, press Continue to return to the main screen.
If the diagnostics fail, determine the cause and repeat the diagnostic.

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CORE ELD DRIVERS APP
Drivers Duty Status
Drivers must monitor their duty status to ensure that all events and status changes recorded
in the logs are correct and accurate.
Change Driver Status
While logged into the ELD app, drivers can manually change their current Duty Status.
The Duty Status cannot be changed while the vehicle is in motion.
On the Main Screen displays only 3 main statuses: On Duty, Off Duty, Sleeping Berth
When switching to (and from) ON DUTY, YARD, and PERSONAL, you will be prompted to select a predefined
remark or enter your own.

To change the Duty Status:
Tap the appropriate duty status button on the Main
Screen.
A Duty Status pop-up will appear for you to proceed
with. To select a sub status (PC, YM, Adverse Driving
Conditions), tap the appropriate status button.
When changing to (and from) ON DUTY, YARD, and
PERSONAL,

you

will

prompted

select

predefined remark or enter your own.
Select Apply to confirm your new status. Your new
status will be displayed on the main screen.

Driving with ELD
Once the ELD is connected, your driving time is
automatically recorded.
Once your vehicle is moving at 5 mph or more, your
duty status will automatically change to Driving.
For safety reasons, your logs and other features will be
unavailable while you are in the Driving mode.
Once your vehicle is stopped, you can change your
duty status by tapping the appropriate status button.
The app will remind you to make a selection in 5
minutes. Your duty status will be set to On Duty if no
selection is made.
If the vehicle has not moved for 5 consecutive
minutes the ELD will prompt the driver to confirm the
duty status or set the correct status. If the driver doesn't respond within one minute, the ELD
will automatically switch to On Duty.

Unidentified Driving
A Driving Event is created when the vehicle to which the ELD is paired begins to move.
The ELD will display a visual and audio notification requesting the driver to stop and
authenticate to the ELD.

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CORE ELD DRIVERS APP
Recap
Press the Recap button on the main menu to view information for the specified workday and
cycle data.
Go to Menu > Recap.

Chat
To write a message in Chat:
Go to Menu > Chat;
Type a message in the text box;
To send an attachment, tap the + icon on the left side of the text box;
Tap Send.

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CORE ELD DRIVERS APP
Co-Driver
The co-driver can authenticate by navigating to the Account page, by clicking on the Driver
button on the home screen (top right corne right corner),right corner), r), or from the menu.
Tap the Driver button on the main screen or go to Menu > Driver button;
On the Account page, tap the Add Co-Driver button;
Once clicked, the Co-Driver Authorization page will open. The co-driver should log in
with his/her credentials;
On the Account page, you can change the driver's account.

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CORE ELD DRIVERS APP
DVIR
Drivers create daily inspections of their vehicles through the Driver App.
You will be presented with a compliant checklist. Select each defect you found during your
vehicle and trailer inspections. In the final step, enter a remark and indicate if the defects
have been corrected or not.
Go to Menu > DVIR;
Select the day or click the Add DVIR button at the bottom of the page;
Enter the required information in the fields;
Click the Save button;
Select an existing signature or sign in the window that appears.;
Tap the Sign button.

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CORE ELD DRIVERS APP
Certify Logs
At the beginning of each 24-hour period, the ELD will display a message asking the driver to
certify logs for the previous day or days.
When you are ready to certify your logs:
Go to Menu > Logs;
Select the day you want to certify from the Logs screen.
You will see a list of the events that were logged on that
day. Options are available:
Events;
Form;
DVIR;
Certify.
Go to Form and check the form for accuracy;
Go to DVIR and review your DVIR reports;
Go to Certify:
Here you will see the Sign Logs button;
You will see a blank space where you can enter your
personal signature for certification;
After signing, tap the Confirm but bu.

When you complete the certifying process, the
color of the Form and Certify words on the Logs
screen changes to green.

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CORE ELD DRIVERS APP
Edit Logs
Go to Menu > Logs;
The app keeps the last 14 days of logs visible;
To view the logs, tap on the day you want to review and the
events for that day will appear on the screen;
You can edit them and add events if needed.

Add a Past Duty Status
Go to Menu > Logs;
Open the day you want to edit, and tap the + sign in the upper
right corner;
Select Status and tap the start time;
Tap the Location field to enter your location;
Enter Notes;
Tap Save to Submit. Your log graph will reflect the new
changes.

Suggested and Unassigned Events
To access Unassigned or Suggested events:
Go to Menu > Logs.
You will see Suggested Events and Unassigned Events.
If the unassigned logs do not belong to you, simply tap Reject.
If some or all of the unassigned logs are yours, select the
record associated with the logs that are yours and accept the logs.
The carrier can later change these logs back to unassigned if necessary. You will be asked
to confirm the changes.
Occasionally, the carrier you work with may suggest changes to your logs. You are
responsible for accepting or rejecting these suggestions.

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CORE ELD DRIVERS APP
Help & Support
The Driver app provides a number of ways to get help if you
need customer support. Drivers can get help using the:
Help Center,
Writing in chat, or
Calling Support directly.
To contact support:
Go to Menu > Help & Support
You will be taken to the Support page.
Support phone number:
509-579-3104
Support email:
[email protected]

Notifications
There are a number of notifications during the
operation of the ELD.
Some of these may be errors, warnings, or
simply specific information related to a change
in system operation.

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CORE ELD DRIVERS APP
Troubleshooting
What if your Driver App is not pairing with the Vehicle Gateway?
Navigate to the Logs page and select Current Vehicle from the top right corner. If there is a
currently selected vehicle, select Leave Vehicle, then reselect the vehicle you want
to connect with.
Next, complete one of the following actions to resolve the issue:
1. Once the Connect Bluetooth Accessory message appears on your screen, wait 30 seconds.
If it doesnt connect after 30 seconds, select Ok and move on to the next step.
2. Toggle your phone or tablets Bluetooth connection off and back on.
Once Bluetooth has been turned back on, go ahead and reselect the vehicle you want to
connect with.
When the Connecting to Vehicle message appears on your screen, wait 30 seconds.
3. Unplug the Vehicle Gateway from your vehicle and wait for the light to go off. Restart your
phone or tablet before plugging the Vehicle Gateway back in.
Once plugged in, the LED lights on the Vehicle Gateway will flash momentarily before
turning solid red. After approximately one minute, the left-side LED will turn green indicating
a successful GPS connection. If the right-side LED is blinking red, try connecting your
iOS/Android device to your Vehicle Gateway again like before. Once the device is connected,
the right-side LED will turn green. A full set of LED behaviors is listed on page 8.

Understanding ELD malfunctions
If the Vehicle Gateway is not functioning properly, you are experiencing an ELD Malfunction
and need to follow the procedures found in 395.34, paraphrased below.

What does the driver need to do if the Vehicle Gateway isnt functioning properly?
Immediately contact the Core Lines Support at 509-579-3104 or [email protected] to
troubleshoot the issue.
Note the specific issue and provide written notice to your fleet within 24 hours.
Keep a paper log for that day and until the Vehicle Gateway is repaired or replaced. In the
event of an inspection, please display the previous 7-day logs from the CoreELD Driver App.

What does the motor carrier need to do if the Vehicle Gateway isnt functioning
properly?
If a motor carrier receives or discovers information of a Vehicle Gateway issue, they must take
actions to correct the malfunction within eight days of discovery or being notified by the
driver, whichever occurs first.
In the event of a Vehicle Gateway issue, contact Core Lines Support, who will work to rapidly
resolve the issue.
If a motor carrier needs a time extension, they must notify the FMCSA Division Administrator
for the state of the motor carriers principal place of business within five days after a driver
notifies the motor carrier, according to the guidelines set forth in 395.34.

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CORE ELD DRIVERS APP
Troubleshooting
Visual indicators of ELD malfunctions/ data diagnostics (vehicle is stationary).
Red dot
Active malfunction.
Orange dot
Active data diagnostic.
Orange and red dot
Active malfunction and data diagnostic.

Identifying and resolving ELD malfunctions/ data diagnostics (vehicle is stationary).
Tap on Current Vehicle to view more details.
Tap on Diagnostics to learn more about any
active malfunctions/ data diagnostics.
On the ELD Diagnostics page, scroll down and
tap on either an active malfunction or a
diagnostic event. Existing events will be visible
in red text.
A message will appear with details on how to
resolve the issue.

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CORE ELD DRIVERS APP
Malfunction and Data Diagnostic Events
Event Name

Power Data
Diagnostic
Event (Code 1)

Power
Compliance
Malfunction
(Code P)

Engine
Synchronization
Data Diagnostic
Event (Code 2)

Problem
When an ELD is not fully
powered/functional within one
minute of the vehicles engine
receiving power.
Fully powered requires that the
driver connect to the vehicle with
the Driver App within one minute
of the vehicle powering on.

The Vehicle Gateway is
unplugged and there is driving
time over 30 minutes over 24hour period across all driver
profiles, including the
unidentified driver profile.

The ELD loses ECM connectivity
to any of the required data
sources and can no longer
acquire updated values for the
required ELD parameters within
five seconds of the need.
Connectivity must be maintained
between the Driver App and the
Vehicle Gateway while the
vehicle is powered on.

Solution

Please ensure that a driver
connects to a vehicle with the
Driver App within one minute of
the vehicle powering on.
For Vehicle Gateway related
issues, contact Core Lines
Support for additional assistance.

Please ensure that you are
connected to the vehicle on the
Driver App whenever the vehicle
is in motion.
For Vehicle Gateway related
issues, contact Core Lines
Support for additional assistance.

Please ensure that your Driver
App remains connected to the
vehicle while the vehicle is
powered on.
For Vehicle Gateway related
issues, contact Core Lines
Support for further assistance.

Please ensure that your Driver
App remains connected to the
vehicle while the vehicle is
powered on.
Engine
Synchronization
Malfunction
(Code E)

The Vehicle Gateway loses
connection for a cumulative 30+
minutes of missing data
elements: GPS, VIN, date/time,
engine hours.

For Vehicle Gateway related
issues, contact Core Lines
Support for further assistance.
Engine Synchronization
Malfunctions will clear on their
own after 24 hours have passed
since the last logged malfunction
event.

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CORE ELD DRIVERS APP
Event Name

Problem

Solution
Check to see that the Vehicle
Gateways left-side LED is green
to ensure a satellite GPS
connection. Try moving the
Vehicle Gateway near a window
so it has a clear, unobstructed
view to the sky.

Positioning
Compliance
Malfunction
(Code L)

The Vehicle Gateway cannot
obtain a valid GPS position within
five miles of the last valid position
for over 60 minutes of driving
over a 24-hour period.

If the LED is still red, try
rebooting the Vehicle Gateway.
Call Core Lines Support for
further assistance and log
locations manually in the
meantime.
Positioning Compliance
Malfunctions will clear on their
own after 24 hours have passed
since the last logged
malfunction event.

Missing
Required Data
Elements Data
Diagnostic
Event (Code 3)

There are missing data elements
(like GPS location) in the ELD
event record.

Contact Core Lines Support for
further assistance.

Drivers can claim unidentified
trips from the Core ELD Driver
App if those unidentified trips
belong to them.

Unidentified
Driving Records
Data Diagnostic
Event (Code 5)

There is over 30 minutes of
unidentified driving time for the
vehicle over the last 24 hours.

Fleet managers can also assign
unidentified trips to drivers who
can claim them on their log.
Unidentified Driving Records
Data Diagnostic Events will clear
when the cumulative time for
unidentified driving is less than
15 minutes for the current day
plus the last 7 or 14 previous
days (US or Canada).

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CORE ELD DRIVERS APP
Event Name

Timing
Compliance
Malfunction
(Code T)

Problem

Solution

The time on the Vehicle Gateway
varies more than 10 minutes from
UTC time.

The Vehicle Gateway will
automatically resync its local
clock to the GPS time once it
becomes valid. Please ensure the
device is positioned with a clear,
unobstructed view of the sky.
Contact Core Lines Support for
further assistance.

Data Recording
Compliance
Malfunction
(Code R)

The Vehicle Gateway can no
longer record new event data
due to data storage exceeded.

Ensure theres an active internet
connection before using
Bluetooth to connect the
CoreELD App with the Vehicle
Gateway. Keep the driver app
open in order for the Vehicle
Gateway to transfer data to the
Core Lines server.
Contact Core Lines Support for
further assistance.

Data Transfer
Compliance
Malfunction
(Code S)
Data Transfer
Data Diagnostic
Event (Code 4)

The internal monitoring of the
data transfer test fails and is
unable to send the output file
data.

Contact Core Lines Support for
further assistance.

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CORE ELD DRIVERS APP
Log Out
When leaving the vehicle, drivers are recommended to log out to secure their driver logs.
Navigate to Menu > Account.
Tap the Log out button. A logout screen appears.
Note: If you have any unsigned logs or incomplete DVIRs, you will be prompted to complete them first before you
logging out.

If you are not currently Off Duty, a prompt will appear asking if you want to switch to Off
Duty before you log out.
If you do not go Off Duty before logging out, you will remain On Duty until you log in and manually change your
status.

You will be returned to the login screen after logging out.