User manual for "Shell Telematics ELD"

Below you will find the vendor-provided user manual for the ELD product "Shell Telematics ELD".

For vendor contact details and additional devices from the same company, see their page Shell Fleet Solutions.

Manual text preview

*Spanish Guide h
 ere. French Guide here

Drivers Guide to the Drive App
Table of Contents
Introduction

3

Hours of Service Compliance

3

System Requirements

4

Android

4

iOS

4

Android Setup

4

iOS Setup

4

In-Vehicle Setup

5

Logging In

5

Select a Vehicle

6

Select Assets

7

Review Availability (feature preview)

8

Verify Logs

8

Claiming Unassigned Logs

9

Inspect the Vehicle

9

Navigating the Dashboard

10

Connection Status

11

Vehicle Disconnected

11

Drive Disconnected

11

GPS Disconnected

11

Power Disconnected

11

Adding Assets

11

Adding Co-Drivers

13

Drive App Hours of Service (HOS)

14

Status Tab

14

Motion Detection When Driving

18

Driving in Violation

18

Logs Tab

19

Using the Graph

19

Location Information

21

Adding Manual Logs

22

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Changing Rulesets

24

Applying Exemptions

24

Viewing Diagnostic and Malfunction Events

25

Verifying Logs

26

Options Tab

27

Creating a Driver Vehicle Inspection Report (DVIR)

28

Certify Previous Inspections

28

Previous Inspections with Defects

29

Previous Inspections with No Defects

30

Perform New Inspections

31

Repair Defects

32

Viewing Messages

33

Performing Roadside Inspections

33

Compliance Print

34

Changing Drive App Settings

37

Updating the App

37

Enabling Night Mode

37

Logging Out

38

Complete a DVIR

38

Verify Logs

39

Set a New Duty Status

39

Clock In/Clock Out (feature preview)

39

Stay Logged In

39

Clock Out

40

Clock In

40

Vehicle Proximity

41

Installing Add-Ins

41

Reporting Bugs

41

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Introduction
The Drive App is a mobile application for maintaining Hours of Service compliance. The App is available for
Android and iOS devices. As part of the greater Cloud ELD solution, the Drive App (running on a compatible
mobile device), is used together with a Telematics Device  a type of Electronic Logging Device (ELD)  and the
Fleet Management Application (2017-11 release or higher), to provide end-to-end compliance with federal
regulations for motor carriers.
The Drive App has four main features:





Hours of Service (HOS)
Driver Vehicle Inspection Reporting (DVIR)
Messaging
Software Add-Ins

The Drive App is available with the Regulatory, Pro, and ProPlus rate plans.

Hours of Service Compliance
The Drive App is a self-certifying tool for meeting the requirements of FMCSA  395.20 of 49 CFR Part 395
(ELDs). Before using the Drive App, you must:



Make sure you have an in-cab copy of the D
 rivers Guide to the Drive App, the Drivers Guide to Data
Transfer at Roadside Inspection, and the Drivers Guide to Data Diagnostics & Malfunction Events; and
Make sure you have reviewed the Driver's Guide to Hours of Service (HOS) and Driver's Guide to DVIR.

 IMPORTANT: The D
 rivers Guide to the Drive App, Drivers Guide to Data Transfer at Roadside Inspection
and the Drivers Guide to Data Diagnostics & Malfunction Events must be kept in the CMV at all times. These
documents must be made available during a roadside inspection in accordance with FMCSA 49 CFR 395.22
(h). In addition, drivers must have a supply of blank Records of Duty Status (RODS) paper logs sufficient to
record the drivers duty status and other related information for the duration of the current trip. Maintain a
second backup copy of the electronic hours-of-service files, by month, at a different physical location from
where the original data is stored  FMCSA 49 CFR  395.22(i).
The Drive App:





Operates on a fixed 24-hour period starting at 12:00 AM.
Supports three co-drivers logged in to the same device.
Supports all time zones.
Supports the following rulesets:






FMCSA 7-day/8-day
California intrastate
Florida Intrastate
Texas intrastate
Canadian Duty 1 & 2

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Supports the following exemptions:







Short Haul
Non-CDL Short Haul
16-hour
Adverse Driving Conditions
Personal Conveyance
30-minute rest exemptions on federal rulesets.







24-hour Restart (for oil transport drivers)
Oil well Wait Time and 24-hour Restart
(available to off duty co-drivers)
Off-duty deferral (Canadian, currently in Beta)
Yard Move
Salesperson

 NOTE: All Record of Duty Status (RODS) fields can be edited in the Fleet Management Application. Edited
RODS will be permanently identified as having been modified.

System Requirements
Android









iOS

Android 4.4 or higher
4.7-inch+ screen (recommended)
Capacitive touch screen preferred
Built-in cellular modem (3G or LTE) with data
connection (Avg monthly data usage: 350MB)
2GB RAM
250MB data storage
Built-in GPS
Certified by Google, with access to the Google
Play Store preferred










iOS 6.0 or higher
4.7-inch+ screen (recommended)
Capacitive touch screen preferred
Built-in cellular modem (3G or LTE) with data
connection (Avg Monthly Data Usage 350MB)
2GB RAM
250MB data storage
Built-in GPS
Certified by Apple, with access to the App Store
preferred

Android Setup
1.
2.
3.
4.
5.
6.
7.

Make sure you have access to the Google Play Store.
Enable W
 i-Fi and disable Flight mode.
Under Mobile networks, enable Data access over mobile network.
Enable all location services, and H
 igh accuracy mode if available.
Set Date & time

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