User manual for "mySOAR by SOAR Solutions"

mySOAR
by SOAR Solutions

Driver Manual
Public ELD version for Android devices
2019 SOAR Solutions, Inc. All rights reserved.

mySOAR Driver Manual ELD Version

Install the mySOAR Driver Electronic Logbook and Inspection ELD application from
Google Play to your Android device. Click here to download.
Login
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On the login page, enter your company name (no spaces), Driver ID, and password, which is provided
by the mySOAR platform.
Press login and connect using the devices cellular data connection, Wi-Fi or Personal Hotspot.
On your first login, select a default signature, country, and cycle.
During the login, the app will fetch data from the server to your mobile device for up to the last 15
days.

Vehicle Connection via Bluetooth for ELD
After a successful login, a dark grey bar will appear near the top of the page in the app indicating whether a
vehicle is connected. The bar will remain visible in the header of the app.
Once in ON Status, the mySOAR app will begin searching for vehicles nearby automatically.
Alternatively, you can click on the orange Connect button in the grey bar or go to Settings and click on the
orange Connect button to search for vehicles nearby.
The app will display all available vehicles for connection and list these vehicles in order of proximity.

If you are in a vehicle, or standing next to a vehicle, you will likely see that vehicle appear first in the list.

After locating the correct vehicle, tap the vehicle name to be assigned to the vehicle.

The driver will be alerted when the ELD device disconnects from the vehicle.

APP Navigation
The driver will see a navigation bar at the bottom of the app with five options. In the top left corner, there is a
menu icon that directs the driver to a more detailed menu of all sections available in the app.
In the top right corner, there is a cog icon that takes the driver to their settings page.
In the eLog section, there are three orange buttons above the graph that take the driver to subsections within
the eLog. Within eLog and the eLog History sections, the driver has an icon of three vertical dots. This icon
displays additional eLog functionality, including mass certify and submit, email, print, and, transferring ELD
Output files. More on these sections, subsections, and features can be found in this document.

Working Offline
Once logged in, drivers can use the app when offline, however there are some features within the app that are
limited use when in offline and return to full use when online.
Drivers must be online to create PDFs. For eLogs and eInspections requiring a PDF when certifying and
submitting, the PDF will queue and create when the driver is back in service.
Syncing data with the server and the web-based platform requires the driver to be online/in service. Any work
performed offline will sync once back in service. This may cause delays in the web-based platform display, the
app receiving unassigned records, and edits from the web-based platform.
Tips for drivers working in remote areas:
1. If a driver is working offline, do not logout of the app completely until the driver is online and dispatch
or compliance confirms the records have updated in the web-based platform. This will prevent the loss
of data. Use the lock feature to protect for account rather than completely logging out of the app.

2019 SOAR Solutions, Inc. All rights reserved.

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mySOAR Driver Manual ELD Version

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If a driver is working offline or in poor service, we suggest waiting until the driver has ended their
workday and is in good service to make any edits made on the web-based platform. This will prevent
any syncing issues.
Violations may create on the web-based platform if there is offline syncing lag. Some violations will
clear automatically when the app is back online. If offline over midnight, the violations may need to be
managed/cleared manually by an administrator on the web-based platform. Please review violations
regularly when working in poor service areas.

Settings
The cog icon will take the user to the settings page in the app.









eLog settings included are: County, Cycle, Split Sleeper and Start Time. The time zone is set based on
the drivers branch address in the main system and cannot be changed by the driver.
Alert pop-ups allows the driver to customize which pop-ups appear.
Do Not Disturb allows the phone do not disturb to silence the app.
Previous Status Revisions sync button is a manual push with the server.
Lock APP allows the driver to lock the app.
APP Version is the current version of the app.
Change Password allows the driver to change his password
Help directs to the content in this manual.

eLog Section
The main eLog page displays the graph with time totals, current status and location information, shipping
documents, and status changes. There are also buttons to view unassigned records and the ELD Output file
with all ELD records, and malfunction indicator icons.
The driver can change the date by tapping either the < > buttons next to the date in the top header.
The driver can also see the pdf of that days eLog, if the eLog is certified and submitted, by clicking on the pdf
icon.
The graph displays a 24-hour timeline segment from midnight to midnight in the drivers configured time zone
for the drivers daily statuses.
Unassigned Button
The Unassigned button will display a red badge if there are new unassigned records to review for the vehicle
connected to the app. The unassigned only updates if working online.
When the driver clicks on the unassigned button, they are directed to a list of available unassigned records for
the connected vehicle. The driver can accept, reject or perform no action with these records.
Any records accepted will be added to the drivers ELD Output. If the record is a duty status, then it will be
added to the eLog for that date.
Any changes to certified and submitted eLogs will require the eLog to be re-certified and submitted.
ELD Output Button
The EL

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