User manual for "Matrack SmartELD for iOS"

Below you will find the vendor provided user manual for the ELD product "Matrack SmartELD for iOS".

For contact information and additional devices produced by the same vendor see their page Matrack Inc..

Matrack SmartELD  Hours of Service
April 2019/ V1.0.1825-1905

Matrack SmartELD

Copyright
 Matrack SmartELD 2019. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means or stored in any retrieval system of any nature without prior written permission
except as expressly permitted by any written contract signed by Matrack SmartELD with
the recipient.
The contents of this documentation are the confidential information of Matrack
SmartELD and are subject to the provisions of Matrack SmartELD standard Customer
Agreement or Non-disclosure Agreement (as relevant) or any similar agreement signed
by Matrack SmartELD and entered into with the recipient. The contents of this
documentation (or any part or it) must not be used or disclosed to any third party by the
recipient except as expressly permitted by the relevant agreement. If you (or your
company) have not signed an agreement with Matrack SmartELD you must not use this
documentation, must treat it as strictly confidential and must promptly return it to
Matrack SmartELD.

Change History
This section details what changes have been made in order to prompt a new version of
this product specification:

Version

Date

Author(s)

Section Page
No.

Change

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Contents
1 Main Screen .............................................................................................................................................. 6
1.1 Using the HOS Action Bar .................................................................................................................. 6
2 Customizing the HOS App Preferences .................................................................................................... 7
2.1 Hours of Service Settings ................................................................................................................... 8
2.1.1 Set Hours of Service Preferences ................................................................................................. 8
2.1.2 Capturing the Drivers Signature ................................................................................................. 9
2.1.3 Customizing the Carrier Information ......................................................................................... 10
2.1.4 Driving Rules .............................................................................................................................. 11
2.2 Vehicle Data Settings ....................................................................................................................... 25
2.3 Device Preferences .......................................................................................................................... 26
3 Familiarizing the Hours of Service Main Screen Tiles ............................................................................ 29
3.1 Time Remaining Tile ........................................................................................................................ 29
3.2 Changing the Drivers Duty Status .................................................................................................. 30
3.3 Changing the Drivers Ruleset ......................................................................................................... 33
3.4 Recap ................................................................................................................................................ 33
3.5 Start Break ....................................................................................................................................... 33
3.6 Data Transfer ................................................................................................................................... 36
3.7 Options............................................................................................................................................. 42
3.8 Logs .................................................................................................................................................. 42
3.9 DVIR ................................................................................................................................................. 43
3.10 Shift/Cycle ...................................................................................................................................... 43
4 Check Driver Availability ........................................................................................................................ 44
5 Driver Logs .............................................................................................................................................. 45
5.1 Using the Driver Logs Bulk/ Multiple Selection Functions ............................................................. 46
5.2 The Driver Logs Accordion Header Features ................................................................................... 46
5.2.1 Daily Drivers Log Entry Check-box (Uncertified Log) ................................................................ 46
5.2.2 Daily Drivers Log Entry Check-box (Already Certified) .............................................................. 47
5.2.3 Daily Drivers Title Log (Recertify Log) ....................................................................................... 47
5.2.4 Recap ......................................................................................................................................... 47
5.2.5 Daily Drivers Log Grid ................................................................................................................ 48

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5.2.6 Edit Daily Drivers Log Form ....................................................................................................... 49
5.2.7 DVIR ........................................................................................................................................... 50
5.2.8 Certify a Log............................................................................................................................... 51
5.2.9 Email a Log ................................................................................................................................ 52
5.2.10 Edit a Log ................................................................................................................................. 53
5.3 Malfunction and Data Diagnostic Events ........................................................................................ 68
5.4 DVIR ................................................................................................................................................. 82
5.4.1 DVIR Feature  Main Navigation Menu ..................................................................................... 82
5.4.2 DVIR Feature  Hours of Service Main Screen ........................................................................... 82
5.4.3 Selecting Your DVIR Type ........................................................................................................... 84
5.4.4 Starting Your DVIR ..................................................................................................................... 85
5.4.5 Searching a DVIR Item ............................................................................................................... 85
5.4.6 Completing the First DVIR Area ................................................................................................. 86
5.4.7 Capturing an Image of a DVIR Item ........................................................................................... 87
5.4.8 Adding a Comment or Remark to a DVIR Item .......................................................................... 87
5.4.9 Finishing / Certifying Your DVIR ................................................................................................. 88
5.4.10 Submitting or Certifying the DVIR............................................................................................ 91
5.4.11 Deleting a DVIR........................................................................................................................ 92
5.4.12 Emailing a DVIR ....................................................................................................................... 92
5.5 DVIR History ..................................................................................................................................... 93
5.5.1 Viewing DVIR History by Vehicle ................................................................................................ 93
6 Roadside Inspection ............................................................................................................................... 94
6.1 Roadside Inspection  Main Navigation Menu ............................................................................... 94
6.2 Roadside Inspection  HOS Main Menu .......................................................................................... 95
6.3 Inspection Screen  Start Review .................................................................................................... 95
6.4 Roadside Inspection Screen  Data Transfer .................................................................................. 97
7 Switch Equipment ................................................................................................................................... 98
7.1 Switch Equipment  Main Navigation Menu .................................................................................. 98
7.2 Options Menu .................................................................................................................................. 99
7.3 Switch Equipment  DVIR Screen .................................................................................................... 99
7.4 Switching Equipment ..................................................................................................................... 100

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7.5 Managing Vehicles / Trailers ......................................................................................................... 101
7.5.1 Manage Vehicles / Trailers  Delete ........................................................................................ 102
7.5.2 Manage Vehicles / Trailers  Edit ............................................................................................ 103
7.5.3 Manage Vehicles / Trailers  Add ............................................................................................ 104
8 Documents ............................................................................................................................................ 109
8.1 Documents  Main Navigation Menu ........................................................................................... 109
8.2 Documents  Options Menu.......................................................................................................... 110
8.3 Adding Documents ........................................................................................................................ 111
8.4 Editing / Deleting a Document ...................................................................................................... 112
9 Add Fuel Receipts ................................................................................................................................. 113
9.1 Main Navigation Menu .................................................................................................................. 113
9.2 Fuel Receipts Screen ...................................................................................................................... 114
9.3 Adding Fuel Receipts ..................................................................................................................... 114
9.4 Editing or Deleting a Fuel Receipts................................................................................................ 116
10 Co-Drivers ........................................................................................................................................... 117
10.1 Logon Co-Driver ........................................................................................................................... 117
10.2 Switch Driver................................................................................................................................ 122
11 Shipping Documents ........................................................................................................................... 122
12 Add Remark ........................................................................................................................................ 123
13 Cargo Inspected (Canada only) ........................................................................................................... 124
14 Exempt Driver ..................................................................................................................................... 126
15 Logout ................................................................................................................................................. 127
16 Unidentified Driving Events................................................................................................................ 129
17 Warning Features ............................................................................................................................... 130
18 List of Login Errors .............................................................................................................................. 133

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1 Main Screen
The Hours of Service main screen is where you log your duty status events and which, in
turn, determines your compliance with FMCSA Hours of Service Regulations. This screen

also serves as your gateway to the rest of the
The main screen also provides essential
information about the apps user:





Driver Name: Displays the name of
the driver who is logged in and
whose logs are displayed.
Vehicle Name: Displays the drivers
vehicle name.
Trailer Name: Displays the drivers
trailer name.

Note: Can tap Vehicle and Trailer name to
display Switch Vehicle Dialog.

apps features.

1.1 Using the HOS Action Bar
The HOS Action Bar is the starting point for navigating to the different pages within the
app and is always present in the apps topmost portion:

The action bar features the following navigational controls of the app:

Action Tool Name

Action Tool Icon

Description

Main navigation
hamburger

Tap to open the main navigation menu of
the application

Refresh Button

Tap to manually refresh the data in the app
page. Hidden under
all icons are present.

Logout Button

submenu icon once

Tap to log out of the app, this will also set
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your status to Off Duty. Hidden under
submenu icon once all icons are present.
Malfunction Button

Tap to see uncleared Malfunctions

Data Diagnostics Button

Tap to see uncleared Data Diagnostics.
Turns into an accent color (based on the
apps theme) if there are new events and
turns white when already viewed.

VBUS Connectivity

Indicates that the device is connected to a
VBUS device and turns to
when
disconnected. Hence, connection
interruptions may occur which will turn into

Pending Edit Request
Button

Connect Button

flashing icon
while in a reconnecting
state.
Tap to display the pending edit request
dialog, edit request is from Motor Carrier
Edit Suggestions, correction of errors with
Team Drivers, and Events logged under
Unidentified Driver Profile.
Tap to display a dialog to Connect to
Vehicles VBUS Device. It has the same
capabilities as the VBUS icon

.

2 Customizing the HOS App Preferences
The apps settings and preferences can be customized in the Hours of Service
Preferences screen.
To navigate to this part of the app, select the
icon or swipe the screen to the right
to display the main navigation menu, select the Settings option and then select the
Hours of Service option, this will display the Settings screen.

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2.1 Hours of Service Settings

2.1.1 Set Hours of Service Preferences
This is where the basic driver, vehicle, carrier and shipping data is entered and stored
within the app. The identification data stored here is then used by the app, web portal
and in the drivers daily log report.
After logging in to the app for the first time
When the app is used for the first time, the driver is taken directly to the Main
Dashboard after which a Select Equipment dialog box will be displayed. It will continue
to display until the user chooses a specified vehicle and trailer (if needed) to use. Driver
can select option None to use the app without selecting a vehicle.

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2.1.2 Capturing the Drivers Signature
The application can capture the signature of the driver which is then used for digitally
certifying a log. To create the driver signature, select the main navigation hamburger
, select the Settings option and then select Hours of Service:

The Driver Information section of the screen
will be displayed along with any signature
that has been created for the driver. Tap on
the
signature.

icon to create or change the

Create or update your signature in the app by
using your finger to create your signature.

Tap the Done button to save your signature.
You can also select the Clear button to clear
the captured signature and start again.

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2.1.3 Customizing the Carrier Information
The carrier information can also be set from within the Hours of Service section (main
navigation hamburger > Settings > Hours of Service). You can scroll the screen down to
the Carrier Information section:

Enter details for the following:
Carrier Name
Carrier DOT Number
Main Office Address
Phone Number
Home Terminal Details of the driver

Note: The driver is allowed to select a specific Carrier Information if Allow driver ability to change
carrier in portal->settings->account setting under Portal Controls and Allow Carrier Change in Drivers
Management page are enabled.

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2.1.4 Driving Rules

This is where you change the HOS rules or the Federal Motor Carrier Safety
Administrations (FMCSA) regulations that govern the hours that a commercial vehicle
driver can legally accumulate driving or being on duty for a motor carrier in a working
day and week. This is also where you apply the HOS rules exceptions.
The driving rules can also be set from within the Hours of Service section (main
navigation hamburger > Settings > Hours of Service). You can scroll the screen down to
the Driving Rules section:

Select the appropriate HOS rules that you would like the app to use from the drop-down list.
You can customize the region, cycle, cargo, exceptions and time zone rules.

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Region
This is where you can set the region. The options are USA and Canada. The cycle and
exceptions displayed are dependent on which region has been set by the driver.

Notes:




If the region selected is Canada, then the condition Canada Off-Duty Deferral is enabled. This
means that you are allowed to get an extra two hours of driving and on duty in a 24-hour period
(day 1) and take the required extra two hours off on the following day (day 2). The Deferral
status is shown on the Drivers Daily Logs.
A remark will be recorded in Edit Logs screen with a note Changed to USA ruleset or Change to
Canada ruleset if region is changed via the Setting screen or in Main Dashboard screen>Change
Cycle dialog.

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Cycle
This is where you can set the consecutive multi-day duty period which the driver will
follow. Choosing a cycle will take into effect the corresponding legal limitations on the
hours that can be used by the driver in a 7 day or 8 day working cycle.

Available Cycle Rules Options
Interstate - Federal Rules
Cycle

Shift Limit

Drive Limit

Until Break

Break Left

US60hr7days

7 days

14 hours

11 hours

8 hours

30 minutes

US70hr8days

8 days

14 hours

11 hours

8 hours

30 minutes

Alaska70hr7days

7 days

20 hours

15 hours

8 hours

30 minutes

Alaska80hr8days

8 days

20 hours

15 hours

8 hours

30 minutes

California80hr8days

8 days

16 hours

12 hours

N/A

N/A

Intrastate Cycle Rules
Cycle

Shift Limit

Drive Limit

Break Limit

Alabama60hr7days

7 days

15 hours

10 hours

N/A

Alabama 70hr8days

8 days

15 hours

10 hours

N/A

Florida 70hr7days

7 days

16 hours

12 hours

N/A

Florida 80hr8days

8 days

16 hours

12 hours

N/A

Illinois 60hr7days

7 days

14 hours

11 hours

N/A

Illinois 70hr8days

8 days

14 hours

11 hours

N/A

Maryland 70hr7days

7 days

16 hours

12 hours

N/A

Maryland 80hr8days

8 days

16 hours

12 hours

N/A

Massachusetts 60hr7days

8 days

14 hours

11 hours

N/A

Massachusetts 70hr8days

8 days

14 hours

11 hours

N/A
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Michigan 60hr7days

7 days

14 hours

11 hours

30 minutes

Michigan 70hr8days

7 days

14 hours

11 hours

30 minutes

New Hampshire 60hr7days

7 days

14 hours

11 hours

N/A

New Hampshire 70hr8days

8 days

14 hours

11 hours

N/A

New York 60hr7days

7 days

14 hours

11 hours

N/A

New York 70hr8days

8 days

14 hours

11 hours

N/A

North Carolina 70hr7days

7 days

16 hours

12 hours

N/A

North Carolina 80hr8days

8 days

16 hours

12 hours

N/A

North Dakota 70hr7days

7 days

16 hours

12 hours

N/A

Pennsylvania 60hr7days

7 days

14 hours

11 hours

N/A

Pennsylvania 70hr8days

8 days

14 hours

11 hours

N/A

South Carolina 70hr7days

7 days

16 hours

12 hours

N/A

South Carolina 80hr8days

8 days

16 hours

12 hours

N/A

Tennessee 60hr7days

7 days

14 hours

11 hours

N/A

Tennessee 70hr8days

8 days

14 hours

11 hours

N/A

Texas 70hr7days

7 days

15 hours

12 hours

N/A

Wisconsin 70hr7days

70 days

16 hours

12 hours

30 minutes

Wisconsin 80hr8days

80 days

16 hours

12 hours

30 minutes

Vermont 60hr8days

7 days

14 hours

11 hours

N/A

Vermont 70hrs8days

8 days

14 hours

11 hours

N/A

Virginia 70hr7days

7 days

16 hours

12 hours

N/A

Virginia 80hr8days

8 days

16 hours

12 hours

N/A

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Canada Cycle Rules
Cycle

Shift Limit

Drive Limit

Break Limit

Canada 70hr7days South

7 days

16 hours

13 hours

N/A

Canada 120hr14days South

7 days

16 hours

13 hours

N/A

Canada 80hr7days North

7 days

20 hours

15 hours

N/A

Canada 120hr14days North

7 days

20 hours

15 hours

N/A

Alberta Province

N/A

15 hours

13 hours

30 minutes

Any of the above cycle rules are depending on the region selected and can
be applied given the appropriate rule from the region drop down list.

 Intrastate to Interstate driving rules
If the driver is operating in intrastate mode and is crossing over a state line then the app
automatically switches to federal rules. A dialog will display confirming that the driving
rules have changed right after crossing boundaries.

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Example:
SouthCarolina80hr8days to US70hr8days
or
SouthCarolina70hr7days to US60hr7days

 Interstate to Intrastate driving rules
The driver must also follow the Federal HOS regulations for a short period of time while
operating in interstate commerce. If the driver were using the 60-hour/7-day schedule,
he must follow the Federal HOS regulations for the next 7 days having done operating in
interstate commerce. If you were using the 70-hour/8-day schedule, you must follow
the Federal hours-of-service regulations for the next 8 days after you finish operating in
interstate commerce.

Note:
To perform intrastate check, enable the option
available in the Settings > HOS Preferences
(however this check is optional). The user has the
ability to whether or not perform to the checking.

Also, it is important for the driver to monitor the cycle used for the past 7 or 8 days.

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Cargo
This will set the applicable Hours of Service rules for property carrying or passenger
carrying commercial vehicles.
Available Cargo Rules Options
 Property  the 11 and 14 hours rule will apply.
 Passenger  the 10 and 15 hours rule will apply.

Either of the above cargo rules can be applied by
selecting the appropriate rule from the drop down.
list

Exceptions
The options that appear when tapping the Exceptions button will allow the driver to
avail of exceptions from the Hours of Service rules for as long as certain conditions are
met as stipulated the Hours of Service section of the Code of Federal Regulations (49
CFR Part 395.1-Hours of Service of Drivers-Scope of rules in this part) and other
pertinent FMCSA regulations.

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Available US Exceptions Options

Select the appropriate exception from
the list. You must then enter a reason
for applying the exception in the Enter
reason for exception(s) field. Once
complete, select the OK option to apply
the selected exception.
Note: Exceptions are different
depending on the Region selected.









2 Hour Driving Extension for Adverse Driving Conditions
Relief from all driving rules for Emergency Conditions
Oilfield Operations with 24-hour restart
30 Minute Break Exemption for Petroleum Tank Drivers
30 Minute Break Exemption for Short-Haul Drivers
30 Minute OnDuty break for Asphalt drivers
No Logs for CDL Short-haul Drivers operating within 100 air miles (12 hour shift)
Note: A warning dialog is displayed if the short haul driver broken the 100 air miles from the
home
terminal.

 No Logs for Short-haul Asphalt, Ready-Mixed Concrete Drivers or Non-CDLDrivers operating within 150 air miles (14 hour shift)
 24 Hour Restart for Construction, Groundwater well-drilling
 16 Hour Driving Window
Note: 16 Hour Driving Window exception can only be used once for the last 7 days or in every
70hr cycle, if the driver attempted to enable the exception an error dialog will display stating the
following:

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However, it is possible for the driver to add another 16 Hour Driving Window exception when a
cycle reset has occurred. Nevertheless, the driver will need to wait for the current cycle to end to
be able to add the exception again.

 Utility Service Vehicle
 30 Minute Break Exemption for Specialized Carriers & Rigging Association
(SC&RA)
 Agricultural Operations
Note: A confirmation dialog is displayed when using Agricultural Operations exception.








Transport of Commercial Bees, Livestock
Hi-rail 2-hour travel exclusion - 395.1(w)
Driver salesperson - 395.1(c)
Relief from Driving rules for State of Emergency - 390.23
California flammable tank drivers may drive 10 hours within a work shift
No Logs for Non-Commercial Motor Vehicle
Note: A warning dialog is displayed upon attempting to add a new event in current time while in
Not-CMV exception. Tap Yes button to remove exception or tap No button to cancel.

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Available Canada Exceptions Options







2 Hour Driving Extension Special Permit
Oil Well Service permit
CanEmergencyConditions
2 Hour Driving Extension for Adverse Driving Conditions
No Logs for drivers operating within 160km of home terminal

Available Alberta Province Exceptions Options

 CanEmergencyConditions
 2 Hour Driving Extension for Adverse Driving Conditions
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Time Zone
Select the drivers Home Terminal time
zone. Time zones available are:
Hawaii
America/Anchorage
Pacific Time (PST8PDT)
Mountain Time (MST7MDT)
Saskatchewan
Central Time (CST6CDT)
Eastern Time (EST5EDT)
Atlantic
Canada/Newfoundland
Asia/Manila

Lock Screen Style
The user has the ability to control the lock screen display. There are two (2) types
available: new 'Remaining to violation' lock screen or the old '4 clocks' lock screen.

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Use Grid View Editing
The user has the ability to use grid view editing. Once enabled, user can also set the edit
increment time. (See Section 5.2.12 Edit a Log)

Display Street Address
Display Street address option will allow drivers to select where to get the location if it is
the actual location or the nearest city with 5,000 population when in AOBRD mode. The
option will only display for drivers that have permission which is set by the personnel in
the portal->Account Settings under App Controls > Display Street Address for AOBRD
mode.

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Email Service Provider
There are (2) two email service provider options: via Server or Mobile App. Email Service
Provider setting can be change on the portal->account settings under App Controls ->
Email Sender.

PDF Report Email Recipients
You can set the default recipients of your Driver Daily Log PDF report in the part of the
Settings Menu.

Enter the email address or addresses
that will become a recipient or
recipients of the Hours of Service apps
Daily Driver Log PDF report.
The email addresses must be
separated by a comma (,)

PDF Generation Mode (Android only)
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There are (2) two PDF Generation Mode options: Legacy or Optimized mode. Optimized
mode is an optimized version with a less PDF file size when generating a PDF report.
Note: Setting option is only for Android app.

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2.2 Vehicle Data Settings
AOBRD Speed Threshold
For vehicle in AOBRD mode, speed threshold setting is dependent on what is set on the
portal->account settings under App Controls ->AOBRD Speed Threshold. The default
value is 100 Mph/Kph. (For example: When the set AOBRD Speed Threshold is 100
Mph/Kph, lock screen will be shown and the app will be in driving state once the vehicle
speed threshold reached to 100 mi/hour)
The AOBRD speed threshold can also be set from within the Vehicle Data Settings
section (main navigation hamburger > Settings > Vehicle Data Settings > AOBRD Speed
Threshold).

AOBRD Speed Threshold option is only
enabled when a specific driver is
allowed by the personnel to set speed
threshold on app. Go to Drivers
management page > Create/Edit dialog
> and enable Set AOBRD Speed
Threshold.

If Set AOBRD Speed Threshold option
is disabled on drivers settings, then
driver is not allowed to set AOBRD
threshold on app.

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2.3 Device Preferences
Unit of Distance
Setting the default unit of measures.

Disable Notification Sound
The application has a Mute button to silence all sounds that could come from the
application. Also, the ELD rules state that all application sounds should be muted during
Sleeper status. However, the mobile device should not be muted so that sound will be
available for phone calls.

Note: When the current status is Sleeper Berth, it automatically mutes the application sound.

Color Theme
Displays option for selecting Color Theme.

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Night Theme
By default, the application automatically changes to a night theme based on the sunset
time calculated from the device's location. If location is not available, the local time of
the device is used.

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Language Support
The application supports language translation for English, French-Canadian (Francais
(Canada)) and Spanish (Espaol (Estados Unidos)).

To enable the desired translation, select the supported language located below the Login button and the
translation will take effect immediately.

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3 Familiarizing the Hours of Service Main Screen Tiles
3.1 Time Remaining Tile
When the time remaining tile displays a grey color, it indicates that the driver is Off
Duty, Sleeper or Waiting at Well Site; when the tile displays a green color, it indicates
that the drivers status is Driving or On Duty; when the tile displays an amber color, it
indicates that the drivers status is Driving or On Duty and has less than 3 hours left;
when the tile displays a red color, it indicates that the drivers status is Driving or On
Duty and has less than 1 hour left or has already ran out of time.

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Tap the time remaining panel to view the Time Remaining Clocks.
Note: For Canadian Rules, a 14 hour On Duty limit on time remaining clock is shown.

The time remaining clocks are color coded to match the time remaining panel.

3.2 Changing the Drivers Duty Status
To change the duty status of the driver, tap the Duty Status button and select the
appropriate driver duty status.
Available Duty Status Options

Duty Status Icon

Duty Status

Duty Status Icon

Duty Status

Off Duty

On Duty

Sleeper Berth

Waiting at Site

Driving

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Notes:
Tapping the duty status button will show the Change Current Status pop up dialog. While creating
event in Edit Logs screen, you can adjust the duration of the duty status event by tapping the
Previous 15 minutes Time Interval button to increase the time duration and the Next 15 minutes
Time Interval button to decrease the time duration. However, these buttons are disabled prevent
time from going before or after the current day. (eg. 12:00AM  11:59PM).






If Personal Use is enabled, the status will be set to Off Duty automatically and will disable the
other checkboxes. Selection of this option will be recorded within the events history. Events
except Off Duty will not be displayed in the grid but is displayed in the event history list. Off
duty will always be the display in the grid and when the driver makes an automatic event,
lock screen will also be shown.



If Yard Moves is enabled, the status will be set to On Duty automatically and will disable the
other checkboxes. Selection of this option will be recorded within the events history. Events
except On Duty will not be displayed in the grid but is displayed in the event history list. On
Duty will always be the display in the grid and when the driver makes an automatic event,
lock screen will also be shown.
A static notification on screen is visible when driver is currently in Personal Use or Yard Moves.
Attempt to create or edit an event such as Off Duty, On Duty, Sleeper Berth in the middle of an
automatically Driving event is not allowed, instead an error dialog is displayed stating "Error:
shortening of prior driving event is not allowed. Select a time before or after the driving event."

When the app is able to obtain a valid GPS fix, the Location field will be automatically
populated with the current location information of the user. If there is no GPS fix, the
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Location field will remain blank, in this instance; you must manually input the relevant
details. Location is a required field and must contain at least 5 characters upon adding
or editing an event.
Location records as street address if driver is in (1) Canadian cycle; or (2) vehicle used
is in AOBRD mode and 'Display Street Address for AOBRD Mode' option is enabled in
Account Settings > App Controls.
For driver whose (3) vehicle used is in ELD mode, location records the closest city with
less than 5,000 population in all driver statuses event except for Personal Use event.
Personal Use event records the closest city with more than 5,000 population.
Once all relevant details have been entered and the correct duty status selected, tap the
OK button to save the new duty status event. You can also select the Cancel button to
cancel adding the selected duty status.
Changing the status to On Duty or Driving also enables the options for Personal Use
and Off Road. Personal Use is mentioned in the FMCSAs Supplemental Proposal, which
was published on March 28, 2014, that mandates ELDs for most drivers of CMVs that
currently log. The proposal says that ELDs may be set up to allow drivers to put
themselves in a special driving category called personal use. When a driver selects this
option, the ELD will record the time as off duty until the driver de-selects the option. Off
Road, on the other hand, means that the vehicle is running on rough terrain. Lastly, Yard
Moves, has been established under a mandate which allows driver or personnel to
perform duties like moving trucks around the home yard by establishing a single set of
thresholds for all ELDs in an On Duty, not Driving status without triggering the device by
reaching the thresholds.

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3.3 Changing the Drivers Ruleset
The country flag (US
or Canadian
) indicates the ruleset the driver is currently
using. To change the drivers ruleset, tap the on the country flag and select the
appropriate driver country/ruleset from the dialog.

Note: For new drivers, the set default country in the driving rules is based on the devices location.

3.4 Recap
Tap the Recap button to bring up the
recap information for the specified duty
day and corresponding cycle data.

3.5 Start Break
The Start Break button will be
disabled when the duty status is Off

Duty, Sleeper Berth or Waiting at
Well Site.

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Matrack SmartELD

The Start Break button will be enabled when the
duty status is On Duty or Driving.

Once you tap the Start Break button, a
pop-up dialog will be displayed with the
following options:
Break Type: Select from the dropdown list
how long you would like your break to be.
Set Alarm: (Enabled by default) Toggle
button to disable or enable. If enabled, an
audio alarm is played when break is over.
If disabled, no audio alarm when break is
over.
Break Type Options:
- USA Cycle:








30 minutes OffDuty
2 hours OffDuty
10 hours OffDuty
34 hours OffDuty
2 hours Sleeper
8 hours Sleeper
10 hours Sleeper

- Canada Cycle:












10 minutes OffDuty
30 minutes OffDuty
2 hours OffDuty
8 hours OffDuty
10 hours OffDuty
24 hours OffDuty
36 hours OffDuty
72 hours OffDuty
2 hours Sleeper
8 hours Sleeper
10 hours Sleeper (not yet
implemented on iOS app)

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Matrack SmartELD

If Start Break button is being tapped, then:
o

o

o

It sets the status to OffDuty/Sleeper
(depending on the break type
selected)
The Start Break button turns to End
Break.
The Time Remaining button turns to
On Break.

If End Break button is being tapped, then:
o

It set status Driving (if the vehicle is
moving) and driver can set status
manually (if the vehicle is not moving).

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Matrack SmartELD

3.6 Data Transfer
Selecting the Data Transfer button from the Options Screen will display the list of
supported data transfer options.
The ELD provides a standardized single-step compilation for the drivers ELD records and
initiation of the data transfer to authorized safety officials when requested during a
roadside inspection.

Tap the Data
Transfer button
to transfer data of the compilation of the drivers ELD records. Once tapped, a selection
of the supported data transfer options by the ELD will prompt to the user. The available
data transfer options for iOS app are Bluetooth, Email and Web Service only.

Android app Data Transfer options

iOS app Data Transfer options

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Matrack SmartELD

Select Vehicle - this option enables the ELD to produce a data file or a series of
data files of ELD records for a subset of its vehicles used by the driver.
Tap the Select Vehicle menu to show the list of vehicles used by the driver.



The All Vehicles option will only display on the list when the driver has already driven
multiple vehicles for the day.
For Android app, list of vehicle/s are displayed in
checkboxes. After selection of vehicle(s), it will then
prompt the Data Transfer dialog to select data
transfer options: Bluetooth, USB, Email or Web
Service.

For iOS app, list of vehicle/s are displayed in
checkboxes. The app allows to select specific
vehicle(s) to be included in ELD output file. The list
of vehicles displayed are the vehicles that the
driver used within the current cycle.
Select or deselect vehicle or vehicles by tapping the
checkbox button. Tap OK button to save selection.

 Transfer via Bluetooth Tethering - this option enables the user to transfer files
through Bluetooth tethering. The ELD prompts for an output file comment which
the driver may enter (optional). After the input, if Bluetooth is not yet turned on,
a prompt will appear asking you to turn it on.

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Matrack SmartELD

You will then be asked to pick the device to which the ELD output file will be
transmitted via Bluetooth tethering.

After the data transfer process is successful, a toast message will then display at
the bottom stating that the ELD Output File Transferred.
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Matrack SmartELD

 Transfer via USB (Android Only) - this option enables the user to transfer files
through USB (external devices).
After selecting a data transfer option, the ELD prompts for an output file
comment which the driver may enter (optional). The ELD accommodates the
entry of an output file comment up to 60 characters long.

Prior to saving the drivers ELD file to an external storage/device, the ELD must
read a verification text file from the USB device provided by the Authorized
Safety Officials. This can be done by selecting the path where the verification file
is located on the Safety Officials USB device.

If the verification process is successful, a Verification Successful dialog will
display.

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Matrack SmartELD

Once OK button is tapped, then the driver can now select on where to save the
ELD file.

Upon confirmation, the ELD generates the compliant output file and performs the
data transfer. A toast message will display at the bottom stating that the ELD
Output File Transferred.
Note: You cannot transfer a file via USB when the verification file on the device is not the same
as the verification file on the inspectors USB drive. If this issue occurs a toast message will
display stating Invalid verification file.

 Transfer via Email - this option enables the user to transfer files through email.
The ELD output file transferred is encrypted using AES-256 in FIPS Publication
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Matrack SmartELD

197. Before sending, the ELD prompts for an output file comment which the
driver may enter (optional).
After the data transfer process is successful, a toast message will then display at
the bottom stating that ELD Output File Transferred.
Note: Data transfer via email is sent to [email protected].

 Transfer via Web Service - this option enables the user to submit ELD output
files, and verify that the ELDs certificate, ELD Identifier, and Registration ID are
still valid.

After the data transfer process is successful, a toast message will then display at the
bottom stating that ELD Output File Transferred.
However, if data transfer is not successful, a toast message will then display at the
bottom stating that ELD Output File Transfer Failed with corresponding data transfer
error messages.

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Matrack SmartELD

3.7 Options
Selecting the Options button from the HOS Main Screen will display the Options
module:

The functions within the Options module will be covered in more detail throughout this document.

3.8 Logs
Selecting the Logs button from the HOS Main Screen will display the current days log
and provide the ability to navigate backwards to view the previous seven logs:
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Matrack SmartELD

Scroll the screen to view all of
the information, or, tap the log
grid to view the log events.

3.9 DVIR
Selecting the DVIR button from the HOS Main Screen will display the Select DVIR screen:





DVIR can be created to suit the
vehicle types, all DVIRs will be
displayed on this screen.
DVIR History can be viewed by
tapping the DVIR History button
in the DVIR screen.

Notes:
 When switching the vehicles, the equipments will be displayed along with their associated
forms. Changing the forms used will pop up a message dialog stating Are you sure you want to
use a different form? with a Cancel or Ok button.
 Inspect button is disabled when no DVIR form is associated to the current equipment used.

3.10 Shift/Cycle
Selecting the Shift/Cycle button from the HOS Main Screen will display the total work
hours of the drivers current work shift and the total working hours that the driver can
legally accumulate over a certain cycle or a consecutive multi-day period:
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Matrack SmartELD

4 Check Driver Availability

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Matrack SmartELD

From the Hours of Service Main Screen, tap the Options button and then tap the Gain
Time button, this will then display a date & time of when the driver will gain his/her
maximum hours.

5 Driver Logs
The Driver Logs allows you to view and update the electronic recording of your duty
status events in the HOS apps online driver logs. This is where you also store shipment
data, send the certified logs to its intended recipients and manage other driving duty
information.

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Matrack SmartELD

Scroll the screen to view all of the information, or, tap the log grid to view the log
events. The daily log for the current day will be in expanded view by default. The daily
driver logs for the previous days will be in collapsed view.
To expand or collapse a daily log, tap the Collapsible Menu Header.
Cycles and the Start Hour time used are also shown in the Log, it is found on the upper
right corner just above the Grid Chart.

5.1 Using the Driver Logs Bulk/ Multiple Selection Functions
The first part of the Driver Logs user interface feature controls and information for the
bulk/multiple selection features. These controls will allow you to perform features for
multiple selected driver logs.

Function icon

Function

Description

Selection Button

Tap the button to select all certified logs

Selected Logs Counter

This shows the number of selected
certified driver logs

Reset Button

This clears/deselects all of the selected
driver logs

5.2 The Driver Logs Accordion Header Features
To expand or collapse a daily log, tap the Driver Logs Accordion/Collapsible Menu
Header:

Note: Driver Logs title shows the full-time range when the Start Hour time is not zero. You can change
the time by going to Settings > HOS Preferences

5.2.1 Daily Drivers Log Entry Check-box (Uncertified Log)
Tap the check-box to certify the selected daily log:

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Matrack SmartELD

5.2.2 Daily Drivers Log Entry Check-box (Already Certified)
Tap the check-box to uncertify the selected daily log:

5.2.3 Daily Drivers Title Log (Recertify Log)

When a certified log has been edited in the portal, it prompts the driver to either accept
or reject the proposed changes through the Edit Suggestions dialog. Once the driver
accepts an edit request, it will display a note on the daily drivers title log stating
Recertify, which indicates the log needs to be certified again in order to include the
records changes.

5.2.4 Recap
Tap the Recap button to bring up the recap information and corresponding cycle data
for the specified duty day

Tapping the Recap button will display a complete recap for the end of the workday including:
-

Page 47

On Duty & Driving Hours, - Total hours on duty last 7 days (including current day), - Total
hours available tomorrow, - Total hours On Duty last 8 days (including current day)

Matrack SmartELD

5.2.5 Daily Drivers Log Grid

Tap the drivers log grid to view the log events and edit the log. Scroll up/down the screen to view the
Daily Drivers Form; this is where you can view the other required information that must appear in the
drivers daily log. In addition, not all of the events statuses are displayed on the grid chart. Personal Use
and Yard Moves are also displayed on the grid chart as an Amber color line to be visually different with the
other event statuses, a dashed line represents the Personal Use event and a dotted line represents the
Yard Moves event. The legends for Personal Use and Yard Moves event will only display when the said
events occurred.

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Matrack SmartELD

5.2.6 Edit Daily Drivers Log Form

Tap the Edit button to open the Driver Log Form. From here, you can update
the other required information that must appear in the drivers daily log
(as listed below).

The following information can be viewed / amended within the Daily Drivers Log Grid:
Driver Information
a) Driver Name  displays the name of the driver.
b) Vehicle Information
 Vehicle Name  displays the name of the current Vehicle of the driver.
 Trailer Name  displays the name of the current Trailer of the driver.

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Matrack SmartELD

 Switch Equipment  tap this button to launch the Switch Equipment dialog to
select another Vehicle or Trailer names.
 Carrier  displays the name of the Carrier. Driver can change their carrier (for
driver who drives for more than one fleet or DOT number) if they are allowed to
do so. This permission can be enabled in driver settings> Allow Carrier Change
option.
 Carrier DOT Number  a non-editable field which displays the Carrier DOT
Number.
c) Shipping Information
 Shipping docs  displays the bill of lading or manifest number entered by the
driver.
 Shipper & Commodity  displays the shipper name and the type of commodity
which the shipment contains.

5.2.7 DVIR

This is where you can view a list of the DVIRs conducted during the selected working day.
Tap the

icon to open the pane for the email and view options.
Tap the Email button to send the completed DVIR.
Tap the View button to view the DVIR.
Tap the Remove button to remove the DVIR.

Notes:


Email button will only be enabled if the DVIR Log is already certified.



Certified logs cannot be removed (unless uncertified).

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Matrack SmartELD

5.2.8 Certify a Log
Tap the Certify button to certify the selected daily log. If the current status is Driving, a
pop-up dialog will open and you will be asked to confirm changing the status to Off
Duty:
Tap the Certify Now button to
confirm you wish to go Off Duty.
Tap the Cancel button to cancel
changing the status.
Tap Send button after successfully
entering email recipient(s) for the
Tap to check Email log? option if
certified log. Separate by comma
you wish to email the certified
for more than one (1) recipient.
log to a recipient. Leave it
uncheck to continue certifying
Note: Email sender is dependent on what
theis log
without
it.
set on
Accountemailing
Settings > Account
controls > App Controls > Email Sender.

Tap the Agree button to confirm
certifying a daily log.
Tap the Not Ready button to
cancel certifying a log.

Email successfully sent toast
message will display below the
screen once emailing of certified
log is successful.

If the driver did not certify all the
daily logs, the ELD will prompt
the driver regarding uncertified
logs upon logging in and logging
out to the app along with the
option to certify the relevant
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days.

Matrack SmartELD

Note: During log certification, if the PDF upload fails, a copy of PDF file is saved into the PDF Archived
folder under the App directory: Internal storage/ [App Name Folder]/PDF Archived/Certified Logs. This
can be obtained manually if user reaches to more than two retries of failed upload.

5.2.9 Email a Log
When driver need to email a certified logs PDF to the back office, the driver can send
directly from the Mobile App used (e.g Gmail app for Android) or have the HOS Server
send the email instead of sending it directly from the mobile device.
Email Log via Server
A Send Email dialog will display
when driver enabled the Email
log? checkbox option on the
prompt to send certified log.
Enter the email address for the
recipient. If the recipient is more
than one, separate email addresses
by comma. Tap Send button to
send the certified log PDF.

Email Log via Mobile App

Note: To send certified log PDF via
HOS Sever, set the Email sender
option to Server in the portal>account settings under App
A mobile app will open (e.g. Gmail
Controls -> Email Sender.
app will open for Android device)
with a new message that has a PDF
file attached when the driver
enabled the Email log? checkbox
option on the prompt to send
certified log.
If driver has recipient email
populated in the
portal>settings>drivers
management page>PDF Report or
in the app>settings>PDF Report
Email, then recipient email is also
pre-populated in the email draft.
Page 52

Note: To send certified log PDF via
Mobile App, set the Email sender
option to Mobile App in the portal>account settings under App
Controls -> Email Sender.

Matrack SmartELD

5.2.10 Edit a Log
Only driver logs that have not yet been certified can be edited, you will have to uncertify
a driver log in order to update its contents, to do this, tap the Edit button to uncertify
the selected log and reopen it for editing:

Tap the Uncertify Now button to
confirm uncertifying the selected
log.
Tap the Cancel button to cancel
uncertifying the selected log.
Tap the OK button to close the
pop-up dialog.

The Edit Log screen can update/correct the drivers or driving duty data entries logged
through the app. It can also view the history of an edited log.
Tap the drivers log grid to start editing it:

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Matrack SmartELD

You can navigate through the daily driver logs
by selecting either back or forward arrows
located above the grid

.

Driver will be able to add a note to the
following events:
 Intermediate log
 Login/Logout
 CMV Engine power up/shut down
 Malfunctions and diagnostic
events

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Matrack SmartELD

Create Log Event via Legacy Mode

To add a new event to the
selected log, tap the
Add
button and input the relevant
details to create the event. Once
complete, tap the OK button to
save the event.

Change Current Status via Grid View Mode
Notes:
To add a new event to the
selected log, tap the
Add ->
Change Current Status button and
input the relevant details to create
the event. Once complete, tap the
Save button to save the event.
Note: Use GridView Editing can be
enabled in Settings->HOS
Preferences.


The current status of the app is
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Matrack SmartELD




disabled to prevent adding the status consecutively.
Refer to 3.2 Changing the Drivers Status for Personal Use or Yard Moves.
Upon adding or editing an event, Location is a required field and must contain at least 5
characters.

Modify Log Event via Legacy Mode

Tap the Edit button adjacent to
any of the existing log events and
make any required changes.

Select a reason from the Reason
drop-down list.

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Selecting Other option from the
Reason dropdown list will prompt
an Enter Reason
field. SmartELD
Matrack
Enter a Reason.

Entered reason will be populated
in the Reason field.
Tap OK button to save changes.

Modify Log Event via Grid View Mode
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To modify log event via Grid View
Editing mode: Matrack SmartELD




Tap Edit button on any
existing log events;
Tap Edit button shown on the
grid chart;
Tap Insert Past Status button
to insert a past status event.

Note: Use GridView Editing can be
enabled in Settings->HOS
Preferences.

A grid view editing form will be
displayed.
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Matrack SmartELD

Make any required changes using
the grid view editing form:
 Drag the sliders on the grid to
set the Begin Time and End
Time or;
 Tap on the time picker filed
and manually set time.
 Select duty status.
 Select a reason for the edit
from the drop-down list.
 Fill other required fields.
 Then tap the Save button to
save the changes.

Selecting Other from Reason
dropdown list will prompt the
Enter Reason field.
Enter Reason.

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Matrack SmartELD

Entered reason will be populated
in the Reason field.
Tap Save button to save changes.

Notes:
 Upon editing a past event, the Reason field is a required field (for ELD mode only) and must
contain at least 4 characters when filled out. Selecting a reason is optional when editing in
AOBRD mode.
 Also, Odometer is a required field when editing a past Driving event.
 Personal Use and Yard Moves options are not displayed when editing an event (both via Legacy
Editing and Grid View Editing mode).
 The driver is allowed edit an event in the app if Allow ability to edit logs option in Drivers
Management page is enabled. If disabled, driver is prohibited to edit event in the app except for
changing the notes and adding remarks.
 All log events that have been manually created or amended, will be displayed with an asterisk
against it in the log events list depicting that it has been edited. Also scroll down to see check
boxes for Personal Use, Yard Moves and Off Road.

Regardless if the vehicle currently
used is in AOBRD or ELD mode,
driver can be able to edit the Auto
OnDuty ND event the same with
editing a manually created events.
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Matrack SmartELD

For Auto Driving event, driver can
be able to edit a note or reassign
the event to a co-driver. (See
Section 10.1 Logon Co-Driver->
Reassign Driving Time)

Pending Edit Requests
The Motor Carrier can request edits to the drivers logs. In the application allows the
driver to review the requested edits which requires the driver to take necessary action
whether the driver wants to accept or reject the requested edits. Pending Edit
Request(s) dialog includes displaying of requested edits for a day that is beyond the 8
days log for USA cycle (14 days log for Canada cycle).

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Matrack SmartELD

Tap the icon beside the refresh button to display the pending edit request dialog.

The Pending Request dialog also appears upon certifying a log only if a driver has
pending requests. Driver must accept or reject the pending request(s) first before
certifying the days log.

A toast message will be
displayed at the bottom
of app stating, "Must
Accept or Reject Pending
Requests.

Note: The events from the 'Unidentified' driver does not require acceptance.

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Matrack SmartELD

The Reject and Accept Event dialog shows the comparison of the Original status vs the
changes (requested edits). Also, accepting the edits requested requires the driver to fill
in the annotation field (Required) to successfully save the changes.

If the driver rejects the
edit suggestions then the
original record remains.

Accepting the requested edits
of the day that is beyond the
last 8 days log for USA cycle
(14 days log for Canada cycle)
will display a warning dialog
informing that driver needs to
recertify the log at logout on
the app or driver can log into
the drivers portal to certify
the log for that day.

If the driver approves the edit
suggestions, the new status
will replace the old status and
the changes will be reflected
in the events history list.
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Matrack SmartELD

Auto Events
The ELD automatically records the driving time when the vehicle is in motion by setting
duty status to driving for the driver unless, before the vehicle is in motion, the driver has
set the duty status to off-duty and indicates personal use of CMV, in which case duty
status must remain off-duty until drivers indication of the driving condition ends.
Events such as Power On, Power
Off, Driving and OnDuty are
automatically created when
connecting to a device. Auto
events created were recorded
and displayed on the Events
history list indicated with a note
Automatic Transition.
(These events are also displayed
in the Portal)

If vehicle remains stationary for
five minutes, a dialog will display
asking if you would like to change
your status to OnDuty (Not
Driving). Not responding it within
one minute will automatically
be64
Page
changed to OnDuty ND.

Matrack SmartELD

Auto OnDuty ND event created is
recorded and displayed on the
Events history list indicated with
a note Automatic Transition.

To view all the auto created
events (primary or secondary
events) when connecting to a
device, tap on the Show all
events checkbox to enable.
To hide all the secondary events,
tap back on the checkbox to
disable.
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Matrack SmartELD

 A Remark will be recorded with a note Authenticate to the events history list if
Driver will login to app.
 A Remark will be recoded with a note Unauthenticate if driver will logout from
app.
 ELD Login will be recorded with a note ELD Connection to events history list
when app successfully connected to VBUS Device.
 ELD Logout will be recorded with a note ELD Disconnection to events history
list when driver manually disconnect to VBUS Device by tapping the
connect/disconnect icon located at the App header.
Note: The graph-grid overlay periods of drivers indications of authorized personal use of CMV
and yard moves using a different style line (such as the dashed or dotted line in amber color).

Crossing Boundaries

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Matrack SmartELD

The border crossing calculation uses the VBUS GPS coordinates if they are available, and
the android coordinates if they are not. The following instances happens when the
driver crossed boundaries between Canada and US (vice versa):
a. If the GPS coordinates are changed to a different state or province, a remark
event will be recorded in the driver log.
a

b. If the current location is in Canada, the driving rules will automatically switched
to Canadian rules. Similarly, if the location is in the US, the driving rules
automatically switched to US rules.
c. If there is a co-driver logged in, both the remark and the rules changes will be
occurring to be applied for him/her as well.

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Malfunction Events
Matrack SmartELD

5.3 Malfunction and Data Diagnostic Events
At each instance when an ELD malfunction or data diagnostic event is detected or
cleared by the ELD, the ELD records the event. The recorded malfunctions and data
diagnostic events are inconsistencies found while monitoring the app/ELD against
FMCSA compliance requirements. These instances are indicated in the application
header and in the Android notification toolbar with the letters M and D, respectively.

Note: The ELD Data Diagnostic indicator provides notification of active data diagnostics events
applicable to the active driver. The Data Diagnostics D icon will flash in amber color if there are new
active Data Diagnostics events that is not yet reviewed by the driver and will only turn back to white once
the Data Diagnostic dialog is closed after being reviewed by the driver. There will also be a notification in
the Android toolbar indicating a malfunction or a data diagnostic event.

The Malfunction and Data
Diagnostic events note can also
be edited on the edit log screen.
Tap the Clear button to clear the
malfunction or data diagnostic
event detected.
To clear all Data Diagnostic
Events, tap the Clear All button.

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Requirement Event
No.
Code

4.6.1.1

4.6.1.2

Event Name

Description

An ELD must set a
power
compliance
malfunction if the
power
data
diagnostics event
described
in
paragraph
4.6.1.1(a) of this
appendix
P/
indicates
an
Power
Power
aggregated
inMalfunction
MF
motion
driving
time
understatement
of 30 minutes or
more on the ELD
over a 24-hour
period across all
driver
profiles,
including
the
unidentified
driver profile.
An ELD must set
an
engine
synchronization
compliance
malfunction
if
E/
Engine
connectivity
to
Sync Synchronization any
of
the
MF
Malfunction
required
data
sources specified
in section 4.3.1 of
this 87 appendix
is lost for more
than 30 minutes
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4.6.1.3

T/
Timing
MF

Timing
Malfunction

4.6.1.4

L / Pos
MF

Position
Malfunction

during a 24-hour
period
aggregated across
all driver profiles,
including
the
unidentified
driver profile.
The ELD must
periodically crosscheck
its
compliance with
the requirement
specified
in
section 4.3.1.5 of
this
appendix
with respect to an
accurate external
UTC source and
must record a
timing
compliance
malfunction when
it can no longer
meet
the
underlying
compliance
requirement.
ELD
records
requiring location
information must
use the last valid
position
measurement
and include the
latitude/longitude
coordinates and
distance traveled,
in miles, since the
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Matrack SmartELD

last valid position
measurement.

4.6.1.5

R / DR
MF

An ELD must
monitor elapsed
time
during
periods when the
ELD
fails
to
acquire a valid
position
measurement
within 5 miles of
the
CMVs
movement. When
such elapsed time
exceeds
a
cumulative
60
minutes over a
24-hour period,
the ELD must set
and record a
positioning
compliance
malfunction.
An ELD must
monitor
its
storage capacity
and integrity and
must detect a
data
recording
Data Recording compliance
Malfunction
malfunction if it
can no longer
record or retain
required events
or
retrieve
recorded
logs
that
are
not
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Matrack SmartELD

otherwise
catalogued
remotely by the
motor carrier.

4.6.1.7

S/
Trans
MF

Data Transfer
Malfunction

(a) An ELD must
implement
inservice
monitoring
functions to verify
that the data
transfer
mechanism(s)
described
in
section 4.9.1 of
this appendix are
continuing
to
function properly.
An ELD must
verify
this
functionality at
least once every 7
days.
These
monitoring
functions may be
automatic or may
involve manual
steps for a driver.
(c) After an ELD
records a data
transfer
data
diagnostic event,
the ELD must
increase
the
frequency of the
monitoring
function to check
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Matrack SmartELD

4.6.1.8

O/
Other
MF

Other
Malfunction

at least once
every
24-hour
period. If the ELD
stays
in
the
unconfirmed data
transfer
mode
following the next
three
90
consecutive
monitoring
checks, the ELD
must detect a
data
transfer
compliance
malfunction.
In addition to the
required
monitoring
schemes
described
in
sections 4.6.1.1
4.6.1.7 of this
appendix, the ELD
provider
may
implement
additional,
technologyspecific
malfunction and
data diagnostic
detection
schemes and may
use the ELDs
malfunction
status indicator
and
data
diagnostic status
indicator
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Matrack SmartELD

(described
in
sections 4.6.2.1
and 4.6.3.1) to
communicate the
ELDs malfunction
or non-compliant
state
to
the
operator(s) of the
ELD.

Data Diagnostic Events
Requirement Event
No.
Code

4.6.1.1

1/
Pwd
Diag

Event Name

Description

Power
Diagnostic

An ELD must
monitor data it
receives from the
engine ECM or
alternative
sources
as
allowed
in
sections 4.3.1.14.3.1.4 of this
appendix,
its
onboard sensors,
and data record
history to identify
instances when it
may not have
complied with the
power
requirements
specified
in
section 4.3.1.1, in
which case, the
ELD must record a
power
data
diagnostics event
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4.6.1.2

2/
Sync
Diag

4.6.1.4 (d)

3/

for
the
corresponding
driver(s), or under
the unidentified
driver profile if no
drivers
were
authenticated at
the
time
of
detection.
An ELD required
to establish a link
to the engine
ECM as described
in section 4.2
must monitor its
connectivity
to
the engine ECM
and its ability to
retrieve
the
vehicle
parameters
described under
Engine
section 4.3.1 of
Synchronization
this appendix and
Diagnostic
must record an
enginesynchronization
data diagnostics
event when it no
longer
can
acquire updated
values for the ELD
parameters
required
for
records within 5
seconds of the
need.
Missing Data If a new ELD
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Miss
Diag

Elements
Diagnostic

event must be
recorded at an
instance
when
the ELD had failed
to acquire a valid
position
measurement
within the most
recent elapsed 5
miles of driving,
but the ELD has
not yet set a
positioning
compliance
malfunction, the
ELD must record
the character X
in
both
the
latitude
and
longitude fields,
unless location is
88
entered
manually by the
driver, in which
case it must log
the character M
instead.
Under
the circumstances
listed in this
paragraph, if the
ELD event is due
to a change in
duty status for
the driver, the
ELD must prompt
the driver to
enter
location
manually
in
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4.6.1.7

4/
Trans
Diag

Data Transfer
Diagnostic

4.6.1.6

5/
Unid
Diag

Unidentified
Driver
Diagnostic

accordance with
section 4.3.2.7 of
this appendix. If
the driver does
not enter the
location
information and
the vehicle is in
motion, the ELD
must record a
missing required
data
element
data diagnostic
event for the
driver.
(b)
If
the
monitoring
mechanism fails
to confirm proper
in-service
operation of the
data
transfer
mechanism(s), an
ELD must record a
data transfer data
diagnostic event
and enter an
unconfirmed data
transfer mode.
(b) If more than
30 minutes of
driving in a 24hour period show
unidentified
driver on the ELD,
the ELD must
detect and record
an unidentified
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driving
records
data diagnostic
event and the
data diagnostic
indicator must be
turned on for all
drivers logged in
to that ELD for
the current 24hour period and
the following 7
days.

4.6.1.8

6/
Other
Diag

Other
Diagnostic

(c)
An
unidentified
driving
records
data diagnostic
event can be
cleared by the
ELD when driving
time
logged
under
the
unidentified
driver profile for
the current 24hour period and
the previous 7
consecutive days
drops
to
15
minutes or less.
In addition to the
required
monitoring
schemes
described
in
sections 4.6.1.1
4.6.1.7 of this
appendix, the ELD
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provider
may
implement
additional,
technologyspecific
malfunction and
data diagnostic
detection
schemes and may
use the ELDs
malfunction
status indicator
and
data
diagnostic status
indicator
(described
in
sections 4.6.2.1
and 4.6.3.1) to
communicate the
ELDs malfunction
or non-compliant
state
to
the
operator(s) of the
ELD.

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Actions for Malfunction & Data Diagnostic Events
Carrier responsibilities regarding malfunctions:
 Provide drivers with an instruction sheet describing the various ELD malfunction
events and recordkeeping procedures (395.22)
 Provide drivers with a supply of 8 days worth of blank paper driver records
(395.22)
 Repair, replacement, or service
o Motor carrier must correct the malfunction of the ELD within 8 days of
discovery of the condition or a driver's notification to the motor carrier,
whichever occurs first (395.34)

Record keeping responsibilities by the driver:
 Malfunction events
o Note the ELD malfunction and provide carrier with written notice within
24hrs (395.34)
o Reconstruct driving events for the current 24hr period and previous 7
consecutive days using paper logs (unless they can be retrieved from the
ELD) (395.34)
o Continue to manually prepare driving logs until ELD is serviced and
brought back into compliance (395.34)
o During inspections which take place when a malfunction has occurred:
provide safety official with manually kept driver logs (395.34)
 Data diagnostic events
o Driver must follow the motor carriers and ELD provider's
recommendations in resolving the data inconsistency (395.34)

Clearing of malfunction and data diagnostic events:
 ELD needs to capture when a malfunction or data diagnostic event has been
cleared by the driver (4.5.1.7)
 Unidentified driving records data diagnostic
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o Events that drop to 15 minutes or less during the current 24hr period and
previous 7 days can be cleared automatically and there is no requirement
to record the automatic clear (4.6.1.6)

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5.4 DVIR
The DVIR feature provides a way for you to create online vehicle DVIR reports while in
the field. This helps to ensure that your vehicle confirms to the FMCSAs safety
regulations.

There are a number of ways to access this feature:
5.4.1 DVIR Feature  Main Navigation Menu

1. Slide the screen from left to
right to show the Main
Navigation Menu
Or
2. Tap the Main Navigation
Hamburger icon
to show the Main Navigation
Menu
Tap the DVIR option within the
Main Navigation Menu

5.4.2 DVIR Feature  Hours of Service Main Screen

From the Hours of Service Main Screen, tap the DVIR button to display the DVIR screen.

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When driver manually/automatically change to Driving event without completing the Pre-trip
DVIR, it will create a 'Remark' event with a note Pre-trip DVIR not performed for Vehicle [vehicle
name] or Trailer [trailer name].
The Remark event will only be created once per shift.
The Remark event will be created after it detects or when a first Driving event on the shift cycle
is created.
Also, an alert is sent only once for each vehicle or trailer that begins to drive without having
done a Pre-Trip DVIR.

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5.4.3 Selecting Your DVIR Type

Choose the appropriate DVIR
Type from the
following options.
Choose the appropriate
Inspector from the following
options.

You can select a DVIR Form from
the 6 default DVIR forms or you
can also select a Customized
DVIR Forms for Asset(s) also
from the list.

a) Pre: A DVIR conducted
before driving the CMV.
b) Post: A DVIR conducted
after driving a CMV.
c) Ad Hoc: Any DVIR
conducted in any other
period that the ones
specified in points a & b.

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5.4.4 Starting Your DVIR
Tap the Inspect
to the DVIR screen.

button in each equipment to start the DVIR, you will be directed

Note: However, a dialog as shown below will display that will ask confirmation to switch you to On Duty
status to do DVIR if current duty status is in Off Duty or will take you out to Personal Use if current status
is Off Duty under Personal Use.

If current duty status is Off Duty

If current duty status is Off Duty under Personal Use

5.4.5 Searching a DVIR Item
A Search
field is available located on the top of the DVIR form name
which allows driver to search specific inspection item.

Type the specific inspection item on the Search text field. Search results will then
show on the DVIR item list. If entered keyword has no DVIR item match, it will
display No DVIR Areas and No DVIR Points.
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5.4.6 Completing the First DVIR Area

The first DVIR Area is selected by default. You can also tap its corresponding tab to
display the DVIR items under this area.
You can select the status of each DVIR Item by tapping their respective tri-state
check boxes as listed below.

Tap the unselected check box once or select the green
that the item has passed.

Thumbs Up icon to specify

Tap the unselected check box twice or select the red
that the item has failed.

Thumbs Down icon to specify

Tap the unselected check box three times or select the NA
applicable for the current DVIR.

icon it the item is not

When failing a DVIR, an option for selecting a severity level will appear with its
corresponding color: High  Red , Medium  Yellow , Low  Green .
Tap the Check All button to automatically select all the DVIR items.

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5.4.7 Capturing an Image of a DVIR Item
If you wish to capture an image of a DVIR item, you can tap the Camera
Button. The Camera app will then appear, proceed to take a picture of the DVIR item.
After tapping the Capture Image Button, select the Save button to save the image and
add it to your item report. You can also discard the captured image by selecting the
Cancel button.
5.4.8 Adding a Comment or Remark to a DVIR Item

You may add comments or remarks against a DVIR item by tapping the
Comment
button, enter the relevant comment or remark in the Enter Report field, tap the Camera
button to add more images if required and select the OK button to finish adding your images
and comments or remarks.
Note: You can also tap the Voice Dictation button (speech to text) to use voice dictation
instead of typing your comments or remarks.

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If you add an image and a comment or remark to the DVIR item, the camera button will have a
numbered icon over it depicting the number of images that have been attached; also, any comments
or remarks that have been added will be displayed and will replace the Comments button.

5.4.9 Finishing / Certifying Your DVIR

To finish / certify your
DVIR, select the Finish
tab, this will display the
information detailed on the
next page.

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Summary

 Start Time  the date and time the DVIR was started.
 Elapsed Time  the duration of the current DVIR.
 Items Inspected  this is a counter for the number of items already inspected.
Remaining Items

This will only be displayed if you have not yet updated all of the DVIR items, this will
show the item(s) that are still to be inspected.
Inspection Result

General Comments  this is where you can enter your general DVIR report comments.
One of the following options must be selected before the DVIR can be finished /
certified.
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Defects Corrected
No Defect Found (Note: No Defect Found option is only available for Canadian cycle drivers.)
Condition Satisfactory
Condition Unsatisfactory

Signature

Drivers can change their signature by tapping the Change Signature button.
Mechanics and other inspectors can create their signatures by tapping the Change
Signature button.
Selecting the Change Signature button will open the Create Your Signature Here
screen:

Tap the Done button to save your signature or tap the
Clear button to discard the signature.

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5.4.10 Submitting or Certifying the DVIR

Tap the Finish DVIR button to finish / certify the current vehicle DVIR. Finally,
after reviewing all of the DVIR details tap the OK button to certify the DVIR. You
can also cancel certifying the DVIR by tapping the Cancel button.

After successfully certifying the DVIR, a remark event will be created in the Edit Logs
screen stating the completion of Pre/Post/Ad-Hoc DVIRs.

Note: A remark Pre-trip DVIR not performed for Vehicle [vehicle name] or Trailer [trailer name.] will
display in event history list when driver went Driving without performing Pre-trip DVIR.
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5.4.11 Deleting a DVIR
Go to the Current DVIR section. This is where you can view a list of the DVIRs conducted
within the Vehicle DVIR screen:

 Tap the Email button to send the completed DVIR to an intended recipient.
 Tap the View button to view the DVIR details (once submitted, this cannot be
amended).
 Tap the Remove button to remove the DVIR (once submitted, this cannot be
removed).
5.4.12 Emailing a DVIR

Emailing a DVIR via Server

Emailing a DVIR via Mobile App

 If Email Sender is set to Server, a Send Email dialog will display when the driver
taps Email button to send the completed DVIR. Enter the email address for the
recipient. If the recipient is more than one, separate email addresses by comma.
 If Email Sender is set to Mobile App, an app will open (e.g. Gmail app will open
for Android device) with a new message that has a DVIR Report PDF file attached.
Note: Email Sender option can be set in the portal->account settings under App Controls -> Email Sender.

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5.5 DVIR History

The DVIR History feature displays the DVIRs for the last 30 days for the currently
selected equipment. Completed DVIRs that don't have failed items shows in a row
highlighted in green color while Completed DVIRs with failed items are highlighted in
red. Also, a '+' can be tap to show the details of failed items.
5.5.1 Viewing DVIR History by Vehicle

 DVIR Screen displays DVIR inspections for all equipment by default.
 Tap the Equipment name on the upper left of the screen to view the DVIR of the
specified vehicle.
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6 Roadside Inspection
The Roadside Inspection feature provides the ability to view the driver daily logs for the
past one week. It includes information on the vehicle used, shipments and driving
statuses. It also has the ability to send all the logs that have already been certified to an
intended recipient.
There are a number of ways to access this feature:

6.1 Roadside Inspection  Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
Or
2. Tap the Main Navigation Hamburger icon to show the Main Navigation
Menu.
Tap the Roadside Inspection option within the Main Navigation Menu.

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6.2 Roadside Inspection  HOS Main Menu

From the Hours of Service
Main Screen, tap the Roadside
Inspection button.

6.3 Inspection Screen  Start
Review

From the Roadside Inspection
Screen, tap the Start Review
button to view the Drivers
Daily Log screen.

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Roadside Inspection screen for vehicle
in ELD mode

Roadside Inspection screen for vehicle
in AOBRD mode

Notes:







Automatic Remarks will not be displayed in the screen such as Pre-Trip not performed,
Authenticate, border crossing and Inter events remarks if current vehicle is in AOBRD mode.
Note column will be displayed in the Roadside Inspection screen when in Canada regardless of
the regulation. For driver in USA, note column will only be displayed for AOBRD regulation mode
only.
Driver that is being inspected must provide a password when exiting from the Roadside
Inspection Screen.
For Canadian HOS rules, the License Plate number is displayed for each vehicle driven and each
trailer used by the driver on the day.
Vehicle and trailer information is not shown on Roadside Inspection screen once driver was
OffDuty all day for a specific day.

Tap the Previous
button to
navigate to the previous log or tap the
Next button to navigate to the
next log.
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6.4 Roadside Inspection Screen  Data Transfer

From the Roadside Inspection
Screen, tap the Data Transfer
button.

Select an option to transfer the
compilation of the drivers ELD
records.

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7 Switch Equipment
The Switch Equipment feature allows a driver to easily switch from one vehicle to
another. It also assists in monitoring and documenting the vehicles being used as part of
their driver logs.
There are a number of ways to access this feature:

7.1 Switch Equipment  Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
Or
2. Tap the Main Navigation Hamburger icon to show the Main
Navigation Menu.
Tap the Switch Equipment option within the Main Navigation Menu.

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7.2 Options Menu

From the Hours of Service Main
Screen, tap the Options button
and then tap the Switch
Equipment button.

7.3 Switch Equipment  DVIR Screen

1. Slide the screen from left to right to show the Main Navigation Menu.
Or
2. Tap the Main Navigation Hamburger icon
to show the Main Navigation Menu
Tap the DVIR option within the Main Navigation Menu.
3. Select the DVIR button from the Main Hours of Service Menu and then select the Switch
button.
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7.4 Switching Equipment

Select vehicle or trailer, then tap the
Save button to switch to the selected
vehicle or trailer.
Vehicles and Trailers can be filtered
through text entry on the vehicle /
trailer text fields.

After tapping the Switch button, you
will be asked if you would like to
perform a vehicle DVIR, tap the YES
button to navigate to the Vehicle
DVIR screen or tap the NO button to
close the dialog box and continue.
Switch equipment can be performed
also in the dashboard, by tapping the
vehicle/trailer icon.

A remark is recorded on event history
list after successfully switching
vehicle, attaching trailer(s) and/or
detaching trailer(s).

Switching or selecting a Vehicle with a preconfigured VBUS device enables the app to
find and connect on the match device.
Note: On the VBUS Settings, VBUS Data and Automatic Configuration should be enabled.

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Switching or selecting a Vehicle that
has been deactivated or deleted by
the personnel will prompt a dialog
'Invalid Vehicle' and stating that
'Vehicle has been deactivated or
deleted. Please select an active
vehicle.'

7.5 Managing Vehicles / Trailers

You can add, update and delete vehicles or trailers by tapping the Manage button;
this will display the Manage Vehicles/Trailers Screen.
The 'Manage' button is only available given a situation, that the driver is an asset
admin and that the 'Allow drivers to manage equipment' options are both enabled
in account settings and driver settings. Otherwise, the button will not be available
on the Switch Equipment dialog.

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7.5.1 Manage Vehicles / Trailers  Delete
To delete any of the vehicles or
trailers listed, tap the icon.
Vehicles/Trailers made in the
portal can be deleted in the HOS
app and vice versa.
Note: Delete button will be
available only when Delete
permission is enabled for that
certain driver. On the portal, go
to drivers management page,
Vehicles Delete checkbox and
Trailers Delete checkbox need to
be checked. Otherwise the driver
will not be able to delete
equipment.

Tap the DELETE button within
the Delete Equipment dialog to
confirm deletion or, tap the
CANCEL button to return without
deleting.

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7.5.2 Manage Vehicles / Trailers  Edit

To edit any of the vehicles or
trailers listed, tap the
icon,
make any required changes to
the selected truck or trailer and
then tap the SAVE button to save
the changes or, tap the CANCEL
button to return without saving.
Note: Edit button will be
available only when Edit
permission is enabled for that
certain driver. On the portal, go
to drivers management page,
Vehicles Edit checkbox and
Trailers Edit checkbox need to be
checked. Otherwise the driver
will not be able to edit an
equipment.

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7.5.3 Manage Vehicles / Trailers  Add

To add a new truck or trailer, tap
the
button, this will open the
Create Equipment dialog, enter
the following details:
Vehicle Type  Vehicle or Trailer
Vehicle/Trailer Name  Vehicle
or Trailer name
VIN  Vehicle Identification
Number
License Plate  License number
Fill in the Device Information
section to pre-configure the
Vehicle to a specific VBUS device.

When creating a new equipment, the default selected device option is set to "None".
Also, If the option "None" is selected, on the create/edit equipment screen, all other
fields on the ELD configuration section will be hidden.

Tap the Add button to save the
new truck or trailer or, tap the
CANCEL button to cancel adding
the new truck or trailer.

Android app Create Equipment dialog

Note: Add button will be
available only when Add
permission is enabled for that
certain driver. On the portal, go
to drivers management page,
Vehicles Add checkbox and
Trailers Add checkbox need to be
checked. Otherwise the driver will
not be able to add an equipment.

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iOS app Create Equipment (Vehicle) dialog

Notes:






iOS app Create Equipment (Trailer) dialog

The connection type defers on the VBUS Device selected.
For iOS app, VBUS Device information is not displayed. Only for Android application.
If user selects Digi WVA in connection type, then admin password field is required.
Firmware version field can be manually populated. For some VBUS device, it is already prepopulated.
In the Portal, an ability to determine on which VBUS devices will be displayed is present.
Accordingly, on the app, only those devices selected on the portal will be displayed in the VBUS
Device menu.

When creating/modifying an equipment with a selected type of Trailer, the VIN field is
also enabled but is not required when saving. VIN field does not require valid format.
If the VIN is optionally populated and that the source is not the engine ECM, it will be
auto converted to capital letters when saved.

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Once the new vehicle or trailer has
been added, it will be displayed in the
Manage Vehicles/Trailers screen.
Deactivated or deleted equipment
will no longer be available on the
vehicle and trailer lists.

A Regulation Mode option to switch
between 395.15 (AOBRD) and 395.20
(ELD) support is available. When
395.15 (AOBRD) mode is selected it
turns off all 395.20 (ELD) features. It
simply records the drivers events
regardless to the FMCSA rules. ELD is
set as the default regulation mode for
all new equipment.

Notes:
 Drivers on the app cannot change the Regulation Mode unless the driver is allowed to do so by
enabling the following account control within the Account Settings under App Controls -> Allow
drivers to specify vehicle HOS Regulation Mode (AOBRD or ELD).
 When in AOBRD mode, disables the data transfer button in the Options screen and changed the
button to Email Logs in the Roadside Inspection screen.
 When the driver is in AOBRD mode then the edit "*" sign & events will not be displayed in the
Edit Logs screen and on the Certified PDF logs.
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A GPS Receiver option allows the
user to change how to get the device
GPS positions. The GPS Receiver
settings can be set in a specific
vehicle in the portal->equipment
management page.

An Odometer Offset allows driver or
personnel to adjust the odometer so
that the driver will see an odometer
matches their dashboard, rather the
engine odometer. Possible scenario is
when the engine is replaced and the
value is not yet synchronized.

Notes:
 Negative entry for odometer offset field is allowed.
 Odometer offset does not affect app screens like Roadside Inspection and Certified Logs PDF.
 If the saved offset is 100, and the logs have odometer values of 10, 20, 30, 40, will display to the
driver 110, 120, 130, 140 (Odometer + Offset).
 If the offset is 100, and the driver edits an event to change the odometer from 140 to 130, will
display 130 - 100 (the Offset) or 30 to the log.

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A Requires VBUS connection for driving
option is disabled by default. If enabled,
this won't allow driver to change status
to Driving unless app has been
connected to VBUS device. If disabled,
this allows driver to change status to
Driving even if driver is not connected
to VBUS device.
Note: This option is controlled by an
account property.

Notes:
 If enabled, the Driving button is disabled and red note on top of the Change Status dialog stating
that, You cannot set yourself to driving without a vbus connection.
 If disabled, the driver can be able to change status Driving even if driver is not connected to
VBUS device.

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8 Documents
The Documents feature provides an easy way to capture, view and email documents
related to hours of service activities. This includes documentation such as bill of lading,
fuel receipts, accident photos etc.
There are a number of ways to access this feature:

8.1 Documents  Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
Or
2. Tap the Main Navigation Hamburger icon
Menu.

to show the Main Navigation

3. Select the Documents button from the Main Hours of Service Menu.

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8.2 Documents  Options Menu

From the Hours of Service Main
Screen, tap the Options button
and then tap the Document
button.

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Note: The Documents screen has two views; Grid View

or List View

.

8.3 Adding Documents

Tap the Add button, the camera
app will open and you can then
take a picture of the document
or damage etc.
After tapping the Capture Image
button, tap the
Save button to save the image
and add it to your document. You
can also discard the image if you
are not happy with the picture by
tapping the Retry button.

Select the type of document you
wish to save by tapping the
Document Type drop down list
and selecting from the available
options.
Enter your Reference Number
Add any Notes to support the
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image.
Tap the OK button to save and
continue or tap the CANCEL
button to return without saving.

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8.4 Editing / Deleting a Document

Tap the Edit

button adjacent to the relevant document, make any required changes.
Tap the OK button to save the changes.
Tap the Cancel button to return without saving changes.
Tap the Delete button to delete the fuel receipt completely.

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9 Add Fuel Receipts
The Fuel Receipts feature provides an easy way to capture and view fuel receipts
purchased related to hours of service activities.

9.1 Main Navigation Menu

1. Slide the screen from left to right to show the Main Navigation Menu.
or
2. Tap the Main Navigation Hamburger icon
to show the Main Navigation Menu.
3. Tap on the Fuel Receipts button from the Main Hours of Service Menu.
Note: Fuel Receipts tab will not be available for driver whose account does not have a State
Mileage feature enabled on portal.

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9.2 Fuel Receipts Screen

Note: You can change the documents view to either List View

or Grid View

.

9.3 Adding Fuel Receipts
The camera app will then
appear to take a picture of the
fuel receipt.
After tapping the Capture
Image button, select the Check
mark button to save the image
and add it to your document.
You can also discard the
captured image by selecting
the X mark button.

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Fill in the necessary
information:
 Reference No.
 Address, City and








State/Province are prepopulated when location is
captured
Vehicle
Fuel Type
Gallons
Total Cost
Odometer
Notes

Note: Unlike adding a document (e.g Citation or Bill of Lading), additional fields will be displayed when
adding a Fuel Receipts.

After filling in all the fields you can now tap the
successfully add the document. You can also tap the
cancel adding the fuel receipt.

button to
button to

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Note: For every Fuel Receipt created via the App Fuel Receipt feature, it creates a Remark event, found
on the Edit Logs screen, with a note Purchased 3.5 gallons at $9.66 price (sample note for the above
purchased).

9.4 Editing or Deleting a Fuel Receipts

Tap the Edit

button adjacent to the relevant fuel receipts, make any required changes.
Tap the OK button to save the changes.
Tap the Cancel button to return without saving changes.
Tap the Delete button to delete the fuel receipt completely.

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10 Co-Drivers
10.1 Logon Co-Driver

From the Hours of Service Main
Screen, tap the Options button
and then tap the Logon Co-Driver
button.

Personnel accounts cannot be
Co-Drivers. Only authenticated
users with a Driver role are
allowed to log-in as Co-Driver.

The Co-Driver must enter his/her
Username & Password and then
tap the Login button to continue,
he/she will then be logged on
successfully and the Hours of
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Service Main Screen will display
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Matrack SmartELD

In addition, the Co-Drivers name
is displayed in the daily logs
which is placed under the grid
chart.

Team Driving
When in Team Driving, The Co-Driver is allowed to review his/her information by having
the Access Co-Driver Logs option on the lock screen which allows them to access the
HOS dashboard and subsequently select the Logs option while the vehicle is still in
motion.

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See steps in 9.2 Switch Driver to complete process.

Once the Co-Driver has successfully logged in, the main dashboard is displayed with the
co-drivers information while setting the app in Review Mode with limited capabilities.

Review Mode
When in Review Mode the Co-Driver cannot receive or
access:






Driving Notifications and alerts which relates
to the Driver
Lock screen will not display even if the
vehicle is in motion
Cannot switch vehicle
Cannot change the current event in to Driving
event
Cannot update any preferences related to
background services

When in Review Mode the Co-Driver can receive or
access:





Data Diagnostics and Malfunctions pop-up
dialogs
Pending Edit Request(s)
Allow modifications on previous events
Can edit current event to OnDuty ND, OffDuty
& Sleeper except changing it into Driving

Notes: (When the vehicle is still in motion)
 Attempts to change the status to Driving will only display an error stating Cannot change status
while vehicle is in motion.

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Attempts to Accept or Reject requested driving event is not allowed in a co-drivers account,
instead an error dialog is displayed stating that Only Driver can switch to Driving as current
status.

When a Co-Driver is on the Review Mode and that the vehicle is not in motion, an
option to make the co-driver to become the Driver is available on the Drivers List.

Once the Make Driver button is
tap, a confirmation dialog will
display.





If YES is tap, the VBUS
services will restart under
the new drivers account.
If NO is tap, the dialog will
close.

Note: The Make Driver button
will be disabled when the main
driver is in a Driving state, which
will then display a label stating
Cannot Change Driver While
Driving.

When the Driver switch to the
Co-Drivers account, in the
Authentication dialog an option
for the Make Driver is
available.
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Note: A driver that is set as the Driver is the one currently using the application while the other one is
only in the monitoring state.

Reassign Driving Time
The ELD allows the driver to reassign his driving time to a co-driver.
Tap on the Edit button of the created
auto driving event to display the
Reassign Driving Time dialog. Select for
the co-drivers name of the list.
Once the OK button is tap, it will
display a confirmation dialog whether
to proceed to reassign the driving time
event.
 If YES is tap, the driving event will
have recorded as an Inactive
Changed (IC) event on the main
drivers log
 If No is tap, the dialog will close
and will not reassign the driving
time.
Switch to the Co-Drivers account to
check the Reassign Driving Time which
will be displayed on the Pending Edit
Request dialog.
 If Accepted, the driving event will
be reassigned and recorded on the
co-drivers log.
 If Rejected, the driving event will
not be recorded under the codrivers log. However, it will be
displayed as an Inactive Changed
Rejected (ICJ) event (both Main and
Co-drivers log).
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Note: A Co-Driver is not allowed to
accept or reject a requested Driving
event. Only Driver can switch to
Driving as current status.

Matrack SmartELD

10.2 Switch Driver

From the Hours of Service Main
Screen, tap the Options button
and then tap the Switch CoDriver button.
From within the Choose Driver
dialog, tap the drivers name who
you wish to switch to.
Tap the CANCEL button to return
to the Options screen.

The HOS app then asks the codriver to input the password to
authenticate the account.

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11 Shipping Documents

From the Hours of Service Main
Screen, tap the Options button
and then tap the Shipping Docs
button.

Enter the Bill of Lading or
Manifest Number.
Enter the Shipper or Commodity.
Tap the OK button to save the
details.
Tap the CANCEL button to return
without saving.

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12 Add Remark

From the Hours of Service Main
Screen, tap the Options button
and then tap the Remarks
button.
Enter the Location (optional).
Enter the Remark.
Tap the OK button to save the
remark.
Tap the Cancel button to return
without saving.

Off Road / Toll Road Feature:
 When Off Road is enabled it will create a Remark with a note Off Road. When
uncheck it will create a Remark with a note On Road.
 When Toll Road is enabled it will create a Remark with a note Start Toll Road.
When uncheck it will create a Remark with a note End Toll Road.
Note: Hide or unhide Off Road and Toll Road options in the portal->Account Controls under
App Controls-> Show Off Road and Show Toll Road checkboxes.

13 Cargo Inspected (Canada only)
In Canada, drivers needs to ensure that cargo is transported safely and secured in
accordance with National Safety Code standards.
The app will prompt the 'Cargo Check' dialog to remind driver of the vehicle to
regularly re-inspect the vehicle's cargo based on whichever of the following occurs:
(a) there is a change of duty status
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(b) the vehicle has been driven for 3 hours; or
(c) the vehicle has been driven for 240 kilometres.

Once the 'Cargo Check' dialog prompted, go to main dashboard > Options button >
Cargo Inspect button to confirm that cargo has been inspected. A 'Cargo Inspected'
remark event will be recorded on event history list with location and odometer
information.
If driver has not performed a Cargo inspection, the 'Cargo Check' dialog will prompt
every after 30 minutes from the time 'Cargo Check' dialog displayed.

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From the Hours of Service Main
Screen, tap the Options button
and then tap the Cargo
Inspected button.

A Cargo Inspected remark will
be recorded on event history list
with location and odometer
information.

Enter the Location (Autopopulated when app detected a
location).
Enter the Odometer (Autopopulated when app captured
an odometer from the ELD
device).

14 Exempt Driver
If the Driver is an Exempt Driver or a driver that operates under the short-haul
exemption (395.1 (e)), upon logging in or logging out a dialog will display confirming
whether the driver chooses to continue as an exempt driver.
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By selecting the OK button, the No Logs for Non-CDL-Driver Short-Haul Drivers
operating within 150 air-miles exception will be enabled. You can enable Exempt
Driver through these steps:
Login to Portal  Go to the Drivers Management page  Select on New Driver button or select the
Edit driver button  Enable the Exempt Driver option

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15 Logout
Logout message when
status is still On Duty or
Driving.

Logout message when
status is Off Duty.

Note: Once the Logout option is tapped, the valid driver that logged into the HOS app will be logged
out and the HOS app will be close completely (with no Matrack SmartELD service or VBUS service running
in the background).

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16 Unidentified Driving Events
Unidentified Driving Events are events that are automatically recorded when a vehicle
has been moving for more than 3 minutes while there is no driver logged in. These
events are recorded under Unidentified Driver account. Unidentified Driving events
can be accepted by actual drivers upon logging in to the app (within the Pending
Request(s) window). However, the app prevents from Unidentified Driving for vehicle in
AOBRD mode.

When the next Authenticated Driver logs in or logs out, this popup will then appear. In order for the
Unidentified Driving Events to be reassigned, the logged in driver will be the one to accept or reject
the Pending Edit Requests of the Unidentified Driver.

Note:
- Odometer field is displayed for edit
request(s) made by the Personnel but it is
displayed as Vehicle Miles field for edit
request(s) made by the Unidentified Driver.
- The Unidentified Driving Event pending edit
request dialog has additional details like:
From, To & Equipment ID compared to that
of the Personnels pending edit request
dialog.

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17 Warning Features
Audible and Visible Warning
If the driver logged out from the app and the driver does not log onto the ELD, as soon
as the vehicle is in motion, the ELD prompts a visual and audible warning reminding the
driver to stop and login to the ELD.

An audible alert is also available that can be heard every couple of seconds.
The visible warning stays on screen which prevents the driver from using any features of the
tablet except from accessing it through the driver icon on the notification bar.

Driver Multiple Session
If the driver logged into the application on more than one device, a warning dialog will
display on the previous device used informing driver that driver has logged into
different device. If driver is prompted with this warning dialog, he/she is advised to
logout to avoid possible data loss due to multiple devices logins.

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Logging in on a second device will cause this message to be displayed on the first device: Driver
Multiple Session. Driver  has login to a different device. Please logout to avoid possible
data loss. Tap OK button. Once tapped, it will the dismiss the dialog and will NOT automatically
logged out the driver on current device used. A driver needs to manually log out the device from the
app.

Location Services

If the driver logged into the application without the Location Services turned on, a
snackbar will display on the main dashboard and to other screens except for the screens
navigated through the Settings menu. However, when the Location Services of the
device is enabled then the snackbar will no longer display.

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Lock Screen
All warnings acquired by the authenticated driver while driving, will be displayed on the
lock screen and remains on screen along with a countdown (to 00:00) being displayed
however the text will dim down after 15 seconds to not distract the driver. The normal
text color (black or white, depending on day/night mode) will be displayed upon tapping
of the screen.

Notes:



If the driver stops driving while one of the checkboxes is enabled the driver can still uncheck the
Off Road or the Toll Road through the Options screen > Remarks.
Country flag displayed indicates which ruleset the driver is on: USA ruleset or Canadian ruleset.

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18 List of Login Errors
These are the different error messages that appear upon an incorrect login. Follow the
steps that follow to determine the cause of the error and to mitigate the problem.

Login Errors

Mitigation Steps

No Internet Connection. Check
your network connection (Code
15001).

Ensure that the tablet/mobile phone is connected to a
data network or Wi-Fi network.

No Internet Connection. Check
your internet connection (Code
15001). Continue without
syncing?

Ensure that the tablet/mobile phone is connected to a
data network or Wi-Fi network.

Invalid user id or password.

Ensure that the email address and password are correct
and valid. The password should match the valid email
address.

Driver has been deactivated.
Please contact your service
provider.

Contact your service provider.

Note: Driver can still successfully continue to login by
tapping on 'Continue without syncing' button for driver
who has logged into the device before.

The account you belong has been Contact your service provider.
deactivated. Please contact your
service provider.
Unable to communicate with
HOS server. Check your internet
connection. Continue without
syncing?

Try logging in after a few minutes and if error persists,
contact your service provider.

A timeout error has occurred.

Ensure that the tablet/mobile phone is connected to a
data network or Wi-Fi network with internet access. If
issue persists, try again later or Contact your service
provider.

An unknown error has occurred.

Contact your service provider.

Username is required.

Ensure that the username field is not empty.

Password is required.

Ensure that the password field is not empty.
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Login timed out.

Ensure that the tablet/mobile phone is connected to a
data network or Wi-Fi network with internet access.

An error has occurred while
Try logging in after a few minutes and if error persists,
creating the account. If the error contact your service provider.
continues please contact
Matrack SmartELD for assistance.
An error has occurred while
retrieving account details.

Contact your service provider.

An error has occurred while
setting up the account. Please
contact Matrack SmartELD for
assistance.

Contact your service provider.

Check account configuration

Ensure that the driver and the asset are in the same
Visibility Sets and has a role Driver role.

Error creating unidentified driver
account

Try logging in after a few minutes and if error persists,
contact your service provider.

A non-driver accounts cannot be
login as co-driver.

Ensure that the user account has a role Driver role.
Personnel accounts are not allowed to log in as codrivers.

A new version of the  is available. Please
update to version
.

Upgrade the Application to the latest version.

or;
Your app/ELD 
version is , This version is no
longer supported, continued use
could result in serious issues.
Upgrade to  or greater for stable
operation.
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Appendix
ELD Device Installation Guide:
 Based on the vehicle port type use J1939(9 pin), J1708(6 pin),
OBDii connect to the diagnostic port usually found.
1. Under the dashboard.
2. Underneath the steering wheel.
3. Below the drivers seat. 4. Near the drivers left kick panel.






Connect the device to the other end of the cable.
Turn on the ELD device.
Turn on the ignition.
Make sure the app is installed and logged in.
Start the vehicle to track your hours of service

Important: Install Matrack SmartELD app from Google play store for Android mobile and Apple app
store for iPhone mobile.

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