User manual for "My20"

USER MANUAL

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HARDWARE 04
INSTALLATION 05

INTRODUCTION

STEP 1 - DOWNLOAD THE MY20 APP
STEP 2 - CREATE YOUR ACCOUNT
STEP 3 - INSTALL YOUR ELD
STEP 4 - CONNECT ELD TO THE MY20 APP
STEP 5 - HOW TO UPDATE ELD FIRMWARE

APP OPERATION
MAIN MENU & SETTINGS
LOGS SCREEN
HOW TO ANNOTATE YOUR LOGS
HOW TO PRODUCE & TRANSFER HOS*
ELD MALFUNCTION INSTRUCTIONS*
TIME CLOCK & MAPS
FUEL & LOADS

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KONEXIAL.COM - 865.888.MY20
*PER FMSCA MANDATE, DRIVERS ARE REQUIRED TO HAVE THESE
INSTRUCTIONS ONBOARD THEIR CMV IN PRINT OR ELECTRONIC FORM.

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INTRODUCTION
Thank you for choosing MY20 - Your Complete ELD Solution. This
compact & easy-to-use device has everything you need for FMCSA
compliance and MUCH more!

WHATS INCLUDED:
1- MY20 Electronic Logging Device
Fits 9 Pin (J1939) ECM Port*

MY20 User Manual**
FREE MY20 App Download

WHAT YOU NEED:

Smart phone or tablet with Apple iOS 10.0
(or higher) OR Android 5.0 (or higher)
Dash or window mount for your smart
phone or tablet***
NOTE: Your mobile device must have
INTERNET capability with available data.
Mobile hotspots are not compatible.

OUR COMPANY MISSION IS TO SERVE YOU!

THE DRIVER.
We are committed to providing the best solutions and
customer support in the ELD business.

*An adapter cable is required for trucks with OBDII or 6 Pin ECM ports, see page 4. **Per FMCSA Mandate:
Beginning on 12/18/2017, a driver using an ELD must have an ELD information packet on-board the commercial
motor vehicle (CMV) containing the following items: 1. A users manual describing how to operate the ELD 2. An
instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions to
produce and transfer the drivers HOS records to an authorized safety official; 3. An instruction sheet describing
ELD malfunction reporting requirements and record keeping procedures during ELD malfunctions; and 4. A supply
of blank drivers records of duty status (RODS) graph-grids sufficient to record the drivers duty status and other
related information for a minimum of 8 days. ***Per FMCSA ELD Rule 395.22(g): A portable ELD must be mounted
in a fixed position during CMV operation and visible to the driver from a normal seated driving position.

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HARDWARE

WHAT TYPE OF ECM PORT DOES YOUR TRUCK HAVE?

MY20 ELD comes equipped with a
9 Pin ECM connector
If your truck has a 9 Pin ECM Port
No adapter cable is required.

FRONT

BACK

9 PIN ECM PORT

If your truck has a 6 Pin ECM Port
A 6 Pin to 9 Pin adapter cable is required
Available for purchase at konexial.com

6 PIN ECM PORT

If your truck has an OBDII ECM Port
An OBDII to 9 Pin adapter cable is required
Available for purchase at konexial.com

OBDII ECM PORT

An adapter cable - SOLD SEPARATELY - is required for 6 Pin and
OBDII ECM ports. Adapter cables may be purchased at konexial.com

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INSTALLATION

STEP 1: DOWNLOAD THE MY20 APP ON YOUR DEVICE
Go to the App Store or Google Play Store
and search for MY20 by Konexial.
Download the app to your smart phone or
tablet.
When prompted, you must allow the app
to send you notifications AND allow
location access.
NOTE: MY20 ELD ONLY supports Apple iOS
10.0 (or higher) and Android 5.0 (or higher).

STEP 2: CREATE YOUR ACCOUNT
When creating your MY20 account for
the first time, tap Dont have an
account? Sign Up.

Enter a valid email address - this must
be a working email in order to complete
the registration process.
Enter a password with a minimum of 8
characters. Include at least 1-uppercase
letter, 1-lowercase letter and 1 number.
Check your entries for errors before you
tap SIGN UP.
When complete, tap SIGN UP. A 6 digit
verification code will be sent to you by text.
Enter this code on the verification page.

Follow the prompts to complete your
registration.

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INSTALLATION
STEP 3: INSTALL YOUR MY20 ELD

YOUR IGNITION MUST BE OFF PRIOR
TO INSTALLING YOUR ELD DEVICE.
To install the MY20 ELD, match up
the 9 pin configuration on the
back of the ELD to your ECM
connector. Take care to line up the
center pin which has a slot like a
key. Most ECM connection ports
are located under the dash or
along the inside of the door frame.
SLOTTED KEY PIN

9 PIN ECM
CONFIGURATION

BACK OF
MY20 ELD

If your ECM connector does not look like the diagram above, an
adapter cable is required (see page 4). After installing the MY20 ELD
in your ECM port, rotate the collar ring on the MY20 ELD to the right
until it is fully seated. Installation is complete when you see a pulsing
green light on the face of your ELD.

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INSTALLATION
STEP 4: CONNECT YOUR ELD TO THE MY20 APP
TO CONNECT YOUR ELD TO
THE MY20 APP:
1. While in your truck, confirm that
Bluetooth & Location services are enabled
on your smartphone or tablet.
2. Open the MY20 app.
3. Tap ELD STATUS in the upper right corner.
4. Tap MY20ELD02 from the menu.
5. ELD STATUS will change from No ELD
connected to Scanning... Connecting... Connected!

ELD STATUS

TROUBLESHOOTING

If your ELD does not connect automatically try
the following:

1. Do you see a pulsing green light on the
face of the ELD? If not, try turning your
ignition on.
2. Are Bluetooth and Location services
enabled on your smart phone or tablet?
3. Close all other open apps.
4. Disable any other Bluetooth accessories
connected to your mobile device.
5. Log out of the MY20 app and sign back in.
6. Disconnect and reconnect the MY20 ELD
to the ECM port.
7. Delete and re-install the MY20 app on
your mobile device.
8. Power your mobile device off and back on.

If your ELD still will not connect or shows NO light or a solid
red light, Call us at 865-888-6920 ext. 2 for assistance.

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INSTALLATION

STEP 5: UPDATE YOUR MY20 ELD DEVICE FIRMWARE

YOURE ALMOST DONE!

The last step is updating your ELDs firmware - This is the operating
system embedded in the MY20 ELD. Periodically, firmware is updated with
enhancements or bug fixes.

TO UPDATE THE FIRMWARE ON YOUR MY20 ELD:
1 With the ELD connected
to your device, tap
the main menu

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