User manual for "ELD PRO Solution (Android)"

USER GUIDE
For Android Devices

https://eldprosolution.com

frontdesk.eldprosolution
@gmail.com

+1 818 412 7770

Table of Contents
2


Introduction

2


Log in/Log out

3


Home Screen

4


Team Driving


4


Connection to Truck

5


Status Switch


6


Personal Use


6


Yard Move

7


Logbook

8


DOT Inspection

9


Driver Vehicle Inspection Report (DVIR)

10


Additional Menu

11


Malfunctions and Data Inconsistencies


12


Malfunctions

12


Data Diagnostic Events


Introduction
To meet the requirements of FMCSA, all commercial vehicle drivers must log
their work activity with the help of Electronic Logging Devices (ELDs).


Our team has developed the ELD PRO Solution app to provide drivers with a
safer and more productive environment. 


This application displays engine diagnostics, registers driver status changes,
provides GPS tracking, and more to increase the quality of your work. With
ELD PRO Solution, you can easily log your Hours of Operation, create DVIR
reports, pass DOT checks, maintain your electronic logbook, and send your
data to safety officers for FMCSA compliance.


Log in/Log Out
You can download the ELD PRO Solution from the
Google Play Store for Android devices. After
clicking the Install button, please wait until the
software is downloaded. Open the application
and accept the permissions that are asked.



To set up the ELD PRO Solution for the first time,
you need to register a new account or log in with
your existing account.


When logging out of the ELD PRO Solution
application, ensure the Records in Queue in the
Settings menu is empty. If not, please re-check
your internet connection and wait until all the
data is transferred.


You should also log out of the app on your
current device before you use it on another.
Please keep in mind that logging into two
different devices at the same time will result in
unavoidable data loss.


2

Home Screen
When you will logged in to the ELD PRO Solution application, you will see the
main HOS (Hours of Service) screen with the following items:

1. Additional Menu icon.


7. HOS menu icon.


2. Malfunctions and data

8. Log menu icon.


inconsistencies icon shows if there

9. DOT inspection menu icon. 


are any issues with a track or ELD.


10. Notifications


3. Connection icon shows track to

11. Track speed.


PT30 connection.


12. DVIR menu icon.


4. Driver icon shows the name of the
driver whose working hours are
counting at the moment. By clicking on
it, you can also add a co-driver.

5. Current status.

6. HOS counter.


3

Team Driving

If you are planning to drive as a team, the
ELD PRO Solution can be used to record your
working hours and duty statuses. All drivers
sharing the same vehicle must use the same
app installed on the same device.



To get started, the first driver should log in to
the

app

Once

using

the

second

their

first

driver

Login

driver
should

and

has
go

Password.

logged
to

the

in,

the

Settings

menu, tap the Co-Driver Login button, and
enter their user login and password.



Once both drivers are logged in, they can use
the

app

by

switching

between

driving

perspectives using the "Co-drivers" icon.


It

is

important

to

note

that

using

multiple

devices simultaneously is not allowed, as it
can cause data loss.


Connection to Truck

Ensure your ELD device is correctly plugged into your truck before connecting to the
ELD PRO Solution application.



If the ELD Device is connected correctly, you need to turn on the Bluetooth on your
device, open the application, and click the Truck icon at the top of the Home Screen.
The app will scan nearby trucks for ELDs and display them as a list. Please select your
vehicle and ELD from the list and connect them.



If the truck is connected and the system is in ELD mode, you will see the Connected
icon

on

the

top

of

your

screen.

The

Disconnected

icon

will

indicate

that

the

connection is lost and must be restored.


4

Status Switch
The Status Switch interface is a tool that allows you to modify your current
status. Available driver statuses include Driving, On Duty, Off Duty, Sleeping
Berth, Yard Move (only accessible when your current status is On Duty), and
Personal Use (which is only accessible when your current status is Off Duty).
The ELD device automatically records the
driving status 10-15 seconds after a vehicle
starts moving. Once the driving has ended, it
is recommended that you stop the vehicle
and wait for up to 20 seconds until the ELD
device recognizes the end of the driving
event. After the status switch interface
becomes active again, you can turn off the
engine.


Please ensure you do not turn off the engine
before the ELD device recognizes the end of
the Driving event. If you do, you may get
stuck in the Driving status and corrupt your
log recording. If this has already happened,
you have to turn on the engine again, wait for
the end of the Driving event to be
recognized, and then change the status to
the one you need.


The ELD PRO Solution app lets drivers
manually record specific events such as
Personal Use and Yard Move. Drivers can add
comments, shipping documents, and trailers
for all the events. It is important to note that
manually
added
events
must
be
accompanied
by
the
corresponding
odometer data.


5

Personal Use

To

switch

your

Yard Move

current

status

to

To

switch

your

current

status

to

Personal Use, open the HOS page

Yard Move, open the HOS page and

and choose the Off Duty status.



choose the On Duty status.



After that, you will see an additional

After that, you will see an additional

button

button

status.



to

select

the

Personal

Use

to

select

the

Yard

Move

status.


6

Logbook
The ELD PRO Solution application is a helpful
tool for logging drivers' hours of operation. 


To access details related to a driver, vehicle, and
carrier, tap the Logs button in the upper menu.
The log graph provides an easy-to-understand
picture of a driver's status switches and hours of
service during a shift. Navigate between the
dates with the help of the <> button.


In case you need to add a missing event to your
logs, you can use the Add Event button. 


If you want to make changes to an existing
event, you can use the Pencil button. However,
please remember that the FMCSA regulations
allow adding and editing options only to correct
data entered by mistake.



7

DOT Inspection
Tap the Start Inspection button and check if your logs are ready to be
transferred to the safety officials. If everything is OK, tap the Transfer Data
button and choose the method of sending your logs:

Send it to the personal email (provided by the inspector);
Send it to the FMCSA email;
Send it to the Web Services (FMCSA). 


If you select the personal email option, you need to enter the recipient's
address and add a comment. If you select Web Services (FMCSA) or Email
to FMCSA, you need to add a comment. The reporting period will vary
depending on the rules of the country in which you operate.

8

Driver Vehicle Inspection Report (DVIR)

To

ensure

compliance

with

FMCSA

regulations, every motor carrier driver is
required to complete a Driver Vehicle
Inspection Report (DVIR) daily.


To submit the report, navigate to the
DVIR menu. Here, you can view all the
previously created reports and add a new
one

by

clicking

the

Add

Inspection

Report button.


For a new DVIR report, you will need to
input your location, select your truck or
trailer,

enter

the

truck

and

odometer

number, and specify any defects in the
truck

or

comment

trailer,
about

if

any.

whether

Please
your

also

current

vehicle is safe to drive.




9

Additional Menu
To access additional options, click the triple bar in the top right corner. 


From there, you can find the following features
Hours of Service Rules: Check the HOS ruleset for the country you're working
in
Rules: Check the HOS ruleset for the country you are operating in
IFTA: Manage information about your fuel purchases
Settings: Adjust the settings of your mobile application
Truck Settings: Check your truck's data
Contact Support: Start a chat with the ELD PRO Solution support team
FAQ
Logout.


10

Malfunctions and Data Inconsistencies
According

to

FMCSA

requirements,

each

ELD

device

must

monitor

compliance with the ELD technical standards and detect malfunctions and
data

inconsistencies.

The

ELD

output

will

identify

Data

diagnostics

and

malfunctions and their status as "detected" or "cleared."



Detected malfunctions or data diagnostic issues will be indicated accordingly
by an M or D letter in red on the MD icon at the top of the screen.



According to FMCSA requirements (49 CFR  395.34 ELD malfunctions and
data diagnostic events), in the case of an ELD malfunction, a driver must do
the following:



1. Note the malfunction of the ELD and provide written notice to the motor
carrier within 24 hours.

2. Reconstruct the record of duty status for the current 24-hour period and
the previous seven consecutive days, and record the records of duty status
on graph-grid paper logs that comply with 395.8, unless the driver already
possesses the records or the records are retrievable from the ELD.

3. Continue to manually prepare a record of duty status following  395.8 until
the ELD is serviced and brought back into compliance with this subpart.



Note: If you are facing any issues during the DOT inspection, please be ready
to provide the manually kept and filled RODS (records of duty status) to the
roadside inspector.


11

Malfunctions:
Engine Synchronization Compliance: There is no connection to the Engine
Control Module (ECM). Contact the motor carrier and arrange for the ECM link
to be restored. Then, check and correct the logs if needed and restart the
engine.



Timing

Compliance: ELD

provides

an

incorrect

timeframe

for

the

events.

Contact the motor carrier or the ELD PRO Solution support team.



Positioning

Compliance: There

is

no

valid

GPS

signal.

It

can

be

fixed

automatically by restoring the GPS signal.



Data

Recording

Compliance: The

device's

storage

is

full.

Delete

some

unnecessary files from your smartphone or tablet to provide at least 5 MB of
free space.



Unregistered

Odometer

Change:

Odometer

readings

changed

when

the

vehicle was not moving. Recheck the odometer data in the app or contact the
motor carrier.



Power Compliance: Occurs when an ELD is not powered for an aggregated
in-motion driving time of 30 minutes or more over 24 hours across all driver
profiles. This can be fixed automatically when aggregated in-motion driving
time will be less than 30 minutes in a 24-hour period.




Data Diagnostic Events:
Engine Synchronization Data Diagnostic:

ECM

to

ELD

connection

is

lost.

Contact the motor carrier and arrange for the ECM link to be restored.



Missing Required Data Elements: There is a temporary or permanent loss of
the GPS/Internet connection or the ECM disconnection. Reconnect and reload
the ELD device.



Data Transfer Data Diagnostic:

Driving

data

cannot

be

transferred

to

the

FMCSA server. Contact the motor carrier or the ELD PRO Solution support
team.



Unidentified

Driving

Records:

Unidentified

driving

lasts

more

than

30

minutes. Manage unidentified events until their duration drops to 15 minutes
or less during 24 hours.



Power Data Diagnostic: The engine was started while the device was off, and
the ELD took more than 60 seconds to power up after turning the engine
on. Can be

fixed automatically once

ELD

is

turned

on

or

contact

the

motor

carrier.



If

you

still

have

inconsistencies,
phone:

any

please

questions
contact

the

regarding
ELD

PRO

ELD

malfunctions

Solution

Support

or
Team

data
via:

 


+1 818 412 7770 or email: [email protected]

12