User manual for "ELD PRO Solution (iOS)"

USER GUIDE
For Apple Devices

https://eldprosolution.com

frontdesk.eldprosolution
@gmail.com

+1 818 412 7770

Malfunctions:

Engine Synchronization Compliance: There is no connection to the Engine
Control Module (ECM). Contact the motor carrier and arrange for the ECM link
to be restored. Then, check and correct the logs if needed and restart the
engine.



Timing

Compliance: ELD

provides

an

incorrect

timeframe

for

the

events.

Contact the motor carrier or the ELD PRO Solution support team.



Positioning

Compliance: There

is

no

valid

GPS

signal.

It

can

be

fixed

automatically by restoring the GPS signal.



Data

Recording

Compliance: The

device's

storage

is

full.

Delete

some

unnecessary files from your smartphone or tablet to provide at least 5 MB of
free space.



Unregistered

Odometer

Change:

Odometer

readings

changed

when

the

vehicle was not moving. Recheck the odometer data in the app or contact the
motor carrier.



Power Compliance: Occurs when an ELD is not powered for an aggregated
in-motion driving time of 30 minutes or more over 24 hours across all driver
profiles. This can be fixed automatically when aggregated in-motion driving
time will be less than 30 minutes in a 24-hour period.




Data Diagnostic Events:

Power Data Diagnostic: The engine was started while the device was off, and
the ELD took more than 60 seconds to power up after turning the engine
on. Can be

fixed automatically once

ELD

is

turned

on

or

contact

the

motor

carrier.



Engine Synchronization Data Diagnostic:

ECM

to

ELD

connection

is

lost.

Contact the motor carrier and arrange for the ECM link to be restored.



Missing Required Data Elements: There is a temporary or permanent loss of
the GPS/Internet connection or the ECM disconnection. Reconnect and reload
the ELD device.



Data Transfer Data Diagnostic:

Driving

data

cannot

be

transferred

to

the

FMCSA server. Contact the motor carrier or the ELD PRO Solution support
team.



Unidentified

Driving

Records:

Unidentified

driving

lasts

more

than

30

minutes. Manage unidentified events until their duration drops to 15 minutes
or less during 24 hours.






If

you

still

have

inconsistencies,

any

please

questions
contact

the

regarding
ELD

PRO

ELD

malfunctions

Solution

Support

or
Team

data
via:

12

Introduction

To meet the requirements of FMCSA, all commercial vehicle drivers must log
their work activity with the help of Electronic Logging Devices (ELDs).



Our team has developed the ELD PRO Solution app to provide drivers with a
safer and more productive environment. 



This application displays engine diagnostics, registers driver status changes,
provides GPS tracking, and more to increase the quality of your work. With
ELD PRO Solution, you can easily log your Hours of Operation, create DVIR
reports, pass DOT checks, maintain your electronic logbook, and send your
data to safety officers for FMCSA compliance.


Log in/Log Out

You can download the ELD PRO Solution from the
Apple Store for Apple devices. After clicking the
Install button, please wait until the software is
downloaded.

Open

the

application

and

accept

the permissions that are asked.



To set up the ELD PRO Solution for the first time,
you need to register a new account or log in with
your existing account.



When

logging

out

of

the

ELD

PRO

Solution

application, ensure the Records in Queue in the
Settings menu is empty. If not, please re-check
your

internet

connection

and

wait

until

all

the

data is transferred.



You

should

also

current

device

Please

keep

log

out

before

in

mind

of

you
that

the

use

app
it

on

logging

on

your

another.
into

two

different devices at the same time will result in
unavoidable data loss.


2

Home Screen
When you will logged in to the ELD PRO Solution application, you will see the
main HOS (Hours of Service) screen with the following items:

1. Additional Menu icon.

2. Malfunctions and data
inconsistencies icon shows if there
are any issues with a track or ELD.

3. Connection icon shows track to
PT30 connection.

4. Notifications.

5. Current status.

6. HOS counter.

7. HOS menu icon.


8. Log menu icon.

9. DOT inspection menu icon. 

10. Driver icon shows the name
of the driver whose working
hours are counting at the
moment. By clicking on it, you
can also add a co-driver. 

11. DVIR menu icon.

3

Team Driving
If you are planning to drive as a team, the
ELD PRO Solution can be used to record your
working hours and duty statuses. All drivers
sharing the same vehicle must use the same
app installed on the same device.


To get started, the first driver should log in to
the app using their Login and Password.
Once the first driver has logged in, the
second driver should go to the Settings
menu, tap on the Co-Driver Login button,
and enter their user login and password.


Once both drivers are logged in, they can use
the app by switching between driving
perspectives using the Co-drivers icon.

It is important to note that using multiple
devices simultaneously is not allowed, as it
can cause data loss.


Connection to Truck
Ensure your ELD device is correctly plugged into your truck before connecting to the
ELD PRO Solution application.


If the ELD Device is connected correctly, you need to turn on the Bluetooth on your
device, open the application, and click the Truck icon at the top of the Home Screen.
The app will scan nearby trucks for ELDs and display them as a list. Please select your
vehicle and ELD from the list and connect them.


If the truck is connected and the system is in ELD mode, you will see the Connected
icon on the top of your screen. The Disconnected icon will indicate that the
connection is lost and must be restored.


4

Status Switch
The Status Switch interface is a tool that allows you to modify your current
status. Available driver statuses include Driving, On Duty, Off Duty, Sleeping
Berth, Yard Mo

Read the full extracted text