User manual for "TeraTrackingELD"
Below you will find the vendor provided user manual for the ELD product "TeraTrackingELD".
For contact information and additional devices produced by the same vendor see their page
Tera Tracking LLC.
ELECTRONIC LOGGING DEVICE User Manual Tera Tracking ELD UPDATE: 10/01/2023 Table of Contents ELD Mandate Overview Installing the Tera Tracking ELD App on your Phone or Tablet Se ng Up a New Account Login Select vehicle ELD DIAGNOSTIC 4 5 5 6 8 8 Change your current duty status AUTOMATIC DRIVING DUTY STATUS CHANGES 9 10 PERSONAL CONVEYANCE 11 YARD MOVE 13 Edit a past duty status INSERT A PAST DUTY STATUS 15 16 OFF-LINE MODE 17 Create a Vehicle Inspec on Report (DVIR) Change Vehicle Inspec on Report (DVIR) EDIT DVIR 18 21 21 DELETE DVIR 21 Sign your Logs HOS recap Allow for an ocer to inspect your logs Send logs Viola ons and warnings HOS VIOLATIONS 22 23 24 26 28 28 HOS RULES 29 HOS EXCEPTIONS 30 16-HOUR SHORT HAUL EXCEPTION 30 ADVERSE DRIVING CONDITIONS EXCEPTION 32 WELLSITE WAIT TIME EXCEPTION 35 FORM AND CERTIFICATION WARNINGS 35 Fuel Costs Team Driving CO-DRIVER LOGIN 37 38 38 CHANGE VIEW PERSPECTIVE BETWEEN DRIVER/CO-DRIVER 39 SWAP DRIVERS 41 REASSIGNING DRIVING TIME TO A CO-DRIVER 42 Accept or reject your eet managers log edits ELD Malfunc ons & Data Diagnos cs Malfunc ons & Data Diagnos cs Manual Uniden ed driving events Missing loca ons Customizing the Tera Tracking ELD App Se ngs Logs se ngs Account se ngs Change password Carrier se ngs No ca ons Tera Tracking ELD Documents About & Support Fleet manager web view COMPANY INFORMATION: 44 46 47 51 53 53 54 56 57 57 58 59 60 61 63 ELD Mandate Overview It is important to know that ELDs do not fully automate driver logs. For example, drivers s ll have to manually set their duty statuses to O Duty, Sleeper Berth, and so on. They also have to manually cer fy their records. The ELD is a tool to simplify the process of data collec on for a drivers logs. The Tera Tracking ELD connector allows your vehicle to communicate with the Tera Tracking ELD app over a wireless connec on. To support compliance with the FMCSAs ELD mandate, it automates the collec on of the following data items: 1. Vehicle Iden ca on Number (VIN) - it is used to automa cally associate your records with a specic vehicle. If you move your PSELD1 to a dierent vehicle, it will automa cally read the new VIN and use the new VIN in your logs. 2. Odometer mileage - it is used to automa cally ll-in elds in your driver logs. 3. Engine hours - it is used to automa cally ll-in elds in your driver logs. 4. Engine on/o status - it is used as triggers to automa cally record events. A record will be automa cally added to the ELDs logs when the engine is turned on or turned o. 5. Vehicle in-mo on status - it is used as triggers to automa cally record events. A record will be automa cally added to the ELDs logs when the engine is turned on or turned o. When the vehicles wheel speed exceeds 5mph, a duty status of Driving will be automa cally recorded. If the vehicle is no longer in mo on, the ELD will automa cally record a duty status change to On Duty Not Driving a er 6 minutes if the driver does not manually change their duty status. When the ELD adapter detects that the vehicle is in mo on, the me must be recorded as either driving, personal use of the commercial vehicle, or a yard move. The me when the vehicle is in mo on cannot be shortened or reassigned to a status of O Duty, Sleeper Berth, or On Duty Not Driving 6. Loca on - it is used to automa cally ll-in elds in your driver logs Your records are collected and stored in a database on your smartphone or tablet with the Tera Tracking ELD app. However, the Tera Tracking ELD (model: BT-1) has internal memory to store events when not connected to the Tera Tracking ELD app. These records will be associated with the Uniden ed Driver account and will be visible to all drivers of that vehicle on the main page of the Tera Tracking ELD app. PAGE 4 Installing the Tera Tracking ELD App on your Phone or Tablet Install the Tera Tracking ELD applica on from Google Play on Android devices. Using your android device, go the Play Store and search for Tera Tracking. Se ng Up a New Account A er downloading and opening the app, the login screen is open. To create a new account, press create account at the bo om of the screen. Enter all required informa on. When you sign up for your account, the administrator for the carrier will be no ed and accept you to the carriers team. Once accepted, you will have access to all of that carriers eet of vehicles and can select from those vehicles for the days work. PAGE 5 When you sign up for your account, the administrator for the carrier will be no fy Note: Driver account can also be created from Tera Tracking ELD web applica on Login Login using your unique Driver ID or your email and your password. If you forget your password, press forgot password op on. Forgot password page opens. Enter your email and press Reset password bu on. Password reset link will be sent on your email address. PAGE 6 Note: If a motor carrier congures a driver account as exempt from ELD use, the Tera Tracking ELD will advise the driver of this during the login / logout process. PAGE 7 Select vehicle A er successfully login, Logs page is open. On this page, press No vehicle op on to open Select vehicle page. Select vehicle from the vehicles list. You can only select vehicle that is not used by another driver (marked with a green circle). Note: When using the Tera Tracking ELD to record your drive me, remember to disconnect from the ELD when you are nished driving for the day. This is the best way to ensure that other drivers will be able to connect to the vehicle and that the drive me recorded by the ELD appears on the appropriate drivers logs. To release vehicle, select Release Vehicle bu on a er which this vehicle can be used by another driver. ELD DIAGNOSTIC The ELD Diagnos cs feature is a useful tool that allows drivers to view the proper es of the ELD device installed in their vehicle. Once you have selected vehicle, you can access this feature from Select vehicle page, pressing the icon. The ELD Diagnos cs screen will appear, displaying various a ributes of the Tera Tracking ELD device and selected vehicle that may be useful when contac ng Tera Tracking ELD Support. PAGE 8 Change your current duty status On the main Logs screen, tap Current status bar. Update current duty status page opens. Select duty status and enter required elds. Duty status op ons are: Driving - This op on changes the ac vity to Driving status and the Driver Log begins to record the driving me. It can be started manually or automa cally (If the driver begins driving the truck without changing the status, the Tera Tracking ELD device will sense the movement. A er exceeding ve miles per hour, the status will automa cally change to Driving) On Duty (Not Driving) - A er logging on for the rst me that day, the driver selects this bu on to indicate the beginning of a shi . A Start of Day note is made in the logs. O Duty - Moves the driver status to o duty for any type of break except me in the sleeper berth. To begin recording on duty ac vi es again, the driver must select a dierent status. Sleeper Berth - This op on changes the driver status to Sleeper Berth for o-duty me during longer shi s. According to FMCSA Regula ons, drivers on long shi s must have specic break and rest mes. PAGE 9 When the Tera Tracking ELD gateway is able to obtain a valid GPS x, the Loca on eld will be automa cally populated with the current loca on informa on of the user. If there is no GPS x, the Loca on eld will remain blank, in this instance and you must manually input the relevant details. From this screen, driver also has the op on to choose one of the special driving condi ons: Personal Conveyance - If personal conveyance is selected, the status will be set to O Duty automa cally and will disable the other op ons. Selec on of this op on will be recorded within the events history. Yard Move - If Yard move is selected, the status will be set to On Duty automa cally and will disable the other op ons. Selec on of this op on will be recorded within the events history. Note: You will only see the Yard Moves and Personal Use of a CMV op on if the Fleet Manager has allowed these op ons from the Tera Tracking ELD web applica on. AUTOMATIC DRIVING DUTY STATUS CHANGES If the driver begins driving the truck without changing the status and a er exceeding ve miles per hour, the duty status will automa cally change to Driving. When duty status is changed to Driving, then new PAGE 10 screen opens with clock at the center of the screen that displays remaining drive me. When using Tera Tracking ELD app to record your hours of services at night, you can use night mode feature to darken the background of the screen. When the truck stops, the driver can change to a non-driving status. If there is no change within ve minutes, a prompt displays for the driver to change the status. If the driver does not respond to the prompt within one minute, the status automa cally changes to On Duty (Not Driving). PERSONAL CONVEYANCE The Tera Tracking ELD app allows drivers enabled for ELD mode to select Personal Conveyance (O Duty - Driving) for Driving Events that should not be appearing as Driving on their record of duty status. Personal Conveyance must be selected before the Driving Event is recorded by the ELD. On the main Logs screen, tap Current status bar. Update current duty status page opens and select Personal Conveyance from the special driving categories. When personal conveyance is selected, the status will be set to O Duty automa cally and will disable the other op ons. You may also add notes in the Notes eld to explain the purpose of selec ng Personal Conveyance and press the SAVE bu on. PAGE 11 On the main page, a green bar will appear that indicates Personal Conveyance is enabled. When vehicle is in mo on, you will see that the Driving Event is being recorded as Personal Conveyance. Personal Conveyance duty status event in log graph is represented like O Duty event, but with do ed line and dierent color. PAGE 12 When vehicle stops, you can manually change your duty status by tapping and selec ng one of the alternate duty statuses listed. You can also disable yourself from Personal Conveyance. If driver, dont change duty status manually it will be automa cally changed to O Duty. Also, popup dialog will be shown, asking the driver if he wants to con nue to use this special driving scenario. Note: When vehicle is used for personal conveyance, vehicle miles and engine hours will be omi ed for all recorded events, except for Power On and Shut Down events. Also, loca on will be generated at a lower precision level. YARD MOVE The Tera Tracking ELD app allows drivers enabled for ELD mode to select Yard Move (On Duty - Driving) for Driving Events that should not be appearing as Driving on their record of duty status. Yard move is designed for those moments when youre moving your truck, but youre not really driving. An example of this is when youve been asked to move a few meters in a parking lot or youre picking up a load and you need to get a bit closer to the loading dock. Yard Move must be selected before the Driving Event is recorded by the ELD. PAGE 13 On the main Logs screen, tap Current status bar. Update current duty status page opens and select Yard Move from the special driving categories. When yard move is selected, the status will be set to On Duty automa cally and will disable the other op ons. You may also add notes in the Notes eld to explain the purpose of selec ng Yard Move and press the SAVE bu on. On the main page, a green bar will appear that indicates Yard Move is enabled. When vehicle is in mo on, you will see that the Driving Event is being recorded as Yard Move. Yard Move duty status event in log graph is represented like On Duty event, but with do ed line and dierent color. When vehicle stops, you can manually change your duty status by tapping and selec ng one of the alternate duty statuses listed. You can also disable yourself from Yard Move driving scenario. If driver, dont change duty status manually it will be automa cally changed to On Duty. PAGE 14 Edit a past duty status On the main Logs screen, select the day you want to change. Select Log tab and choose duty status that you want to edit. From the Edit duty status page, you can set Start and End me by selec ng appropriate elds and choose me from Set me dialog. To change duty status, select OFF DUTY, SLEEPER or ON DUTY bu ons. To change loca on, tap on Loca on eld and enter new loca on. Loca on must contain minimum 5 characters. To nish edi ng duty status event, you have to enter a note, explaining the reason of edi ng. To add notes, tap on Notes eld and enter minimum 4 characters. A er making appropriate changes, press SAVE to nish. Your log graph will display the new changes. Note: ELD driving events CANNOT BE EDITED. In addi on, any other duty status edit that would cause any subsequent reduc on of recorded Driving me is not permi ed. PAGE 15 INSERT A PAST DUTY STATUS Same steps like edi ng past duty status are included when you want to insert a past duty status. A er edit page is opened, to insert a duty status into the selected duty status event, press the + bu on at the bo om right corner of the screen and select duty status that you want to insert, choose start and end me, add loca on and notes and press SAVE to nish, a er which log graph will display the new changes. RECLASSIFY DRIVING AS PERSONAL CONVEYANCE / YARD MOVE The Tera Tracking ELD App allows drivers to reclassify the recorded driving period as Personal Conveyance or Yard Move and vice versa, but these special driving categories should be allowed from eet manager. PAGE 16 On the main Logs screen, select the day that you would like to reclassify Driving as Personal Conveyance or Yard Move. Select the Driving period from the Log Event List below the Log Graph. Youll be able to reclassify Driving as Personal Conveyance or Yard Move. You may also add notes in the Notes eld to explain the purpose of reclassifying your duty status. Tap SAVE bu on to nish. Your log graph will display the new changes. OFF-LINE MODE If your device is temporarily o-line, the app will switch to o-line mode. You will receive a no ca on at the bo om of the screen. Even in o-line mode, you can s ll edit duty status and make log changes. These changes will sync as soon as you go online again. You can press the Sync icon in the ac on bar to try to manually synchronize data with the Server. Data is sent immediately to the Motor Carriers server from the device when the device has an internet connec on (good cell coverage or Wi-Fi). However, if the internet connec on is poor, the informa on may not make it to the server. PAGE 17 1. When this occurs, an Un-sync status icon will appear instead of Sync icon. This indicates a failure to synchronize with the server. This icon will also appear when there is no internet connec on and the device has records that need to be sent to the server. 2. The driver can manually ini ate the synchroniza on process by tapping on the Sync icon from the ac on bar. If it is successful, then the exclama on icon will disappear. Create a Vehicle Inspec on Report (DVIR) The DVIR feature provides a way for you to create online vehicle DVIR reports (Vehicle Inspec on Report) while in the eld. This helps to ensure that your vehicle conrms to the FMCSAs safety regula ons. On the main Logs screen, you can check if a DVIR is already created or not. Next to the wrench icon you can see 3 statuses: No DVIR, No Defects, or number of Defects. If you want to add DVIR rst select the day for which you want to create the report. Select DVIR tab and press plus bu on at the bo om. New DVIR page opens. At the General tab, add all required elds and select type of DVIR that will be created: PAGE 18 a. Pre-trip: A DVIR conducted before driving the CMV b. Post-trip: A DVIR conducted a er driving a CMV c. Other: Any DVIR conducted in any other period that the ones specied in points a & b At the Vehicle tab you can add / remove vehicle defects. Choose the defects that apply from the available op ons on the Vehicle Defects screen. PAGE 19 Select the tab Sign to sign the DVIR. Tap the Sign DVIR bu on to electronically sign the report. Enter your signature in the marked eld on the Sign DVIR screen and click Done. A er you sign it tap Save. When you return to the main DVIR tab, on the selected Log, the inspec on report that you have created will be shown. Also, on the main Logs screen, the Wrench icon will reect the changes made, i.e. if you have reported 2 defects, it will change from No DVIR to 2 Defects. PAGE 20 Change Vehicle Inspec on Report (DVIR) In this sec on you can edit and change the vehicle inspec on report. EDIT DVIR If you want to make a change to your inspec on report, you can edit it. Tap the Edit icon (pencil) to open the Edit DVIR screen. You can change the general info on the General tab, or you can edit defects on the Vehicle tab. Tap Save to nish. DELETE DVIR If you want to delete a report tap the Delete icon (trash can) on the DVIR tab. A pop-up window will appear to conrm if you want to delete the report. PAGE 21 Sign your Logs Drivers are responsible for signing (cer fying) their day logs for every 24-hour period. If they, or their eet managers make any edits to the informa on that is already signed, they will need to recer fy the logs again. From the main Logs screen, tap the day you want to sign. Select the Sign tab on top. Select Sign log bu on and enter your signature with the nger. Press Agree to nish. Note: Driver can only sign log if all informa on is lled in FORM sec on Note: Driver cer ca on of the daily logs is REQUIRED BY LAW. If there any records that need cer ca on or recer ca on, the Tera Tracking ELD app will indicate the required ac on by the driver when loggedin or logged-out. If the driver has not cer ed all the daily logs, the ELD will prompt the driver regarding non-cer ed logs upon logging-in or logging-out from the app. PAGE 22 HOS recap From the main menu, select Hos recap to bring up the recap informa on and corresponding cycle data for the specied duty day. On this screen you can see complete recap for the last 7 days including current day with total on-duty hours (On duty & Driving Hours). If you want to see details about some specic day, select the day from the given list and HOS details dialog will appear. All cycle restarts during these days will be included in the recap. Tera Tracking ELD allows drivers to view how many hours they have le in their Hours of Services. At the top of the screen four clocks are shown, which automa cally calculate your break, drive, shi and cycle me from your log informa on. 1. The BREAK clock shows the me le un l you need to take a 30-minute rest break; 2. The DRIVE clock shows the me le un l youre driving limit is reached; 3. The SHIFT clock shows the me le un l your shi ends; 4. The CYCLE clock shows the me le in your 60- or 70-hour cycle. PAGE 23 Below four clocks, you can see: 1. Hours worked today; 2. Total hours since last restart; Allow for an ocer to inspect your logs The Inspec on logs feature provides the ability to view the driver daily logs for current 24-hour period and the past one week. It includes all of the informa on necessary for a safety inspec on, like vehicle used, shipments, all types of events, including uniden ed driving events esc. From the main menu, select Inspect Logs. This will allow the ocer to inspect your logs directly from the device, tap Begin inspec on bu on and hand your phone to the DOT ocer. PAGE 24 If for some reason the inspector needs logs more than 8 days old, the carrier can provide this data by logging into the web portal PAGE 25 Send logs The drivers ELD records can be transmi ed to an enforcement agent, or to a personal email, through selec on of the Send logs op on from the main menu bu on inside the ELD menu. 1. To send your logs to a personal email in word format press bu on Send logs. On this way, you will send 8 logs (for current 24-hour period and the previous 7 consecu ve days). If you want to send specic log, from the main Logs screen select the day that you want to send (select checkbox) and press on message icon which is shown at the top of the screen. 2. To send your logs to an ocer, from the main menu, press bu on Send output le and choose one of the given op ons (Send email or send with web services). The ELD output le transferred is encrypted using AES-256. Before sending, the driver can enter output le comment which is op onal. Maximum number of characters that can be entered in the comment is 60. PAGE 26 PAGE 27 Viola ons and warnings The Tera Tracking ELD app alerts you on poten al and ac ve viola ons and gives warnings about missing logs data. On the main logs screen, the red exclama on icon indicates that your log has a HOS viola on or gives a Form or Cer ca on warning. HOS VIOLATIONS The HOS Viola ons are listed below the log-graph. Tap on the viola on to check the details. The HOS Viola ons include: Cycle, Shi , Driving and Break Viola ons. PAGE 28 HOS RULES Hours of service viola ons are the number one cited viola on during roadside inspec ons. Its the principal reason for the ELD mandate, which requires commercial drivers keeping a Record of Duty Status to switch from paper logs to an electronic logging device by December 2017. Avoiding these viola ons is easy if you know the HOS rules, but many drivers and eet managers are misinformed. Main HOS Rules to avoid viola ons are: 1. Know your cycle: Driving cycles depend on how many days of the week your carrier operates. If your carrier operates every day of the week, you are eligible to operate under the 70-hours/8-days cycle, which limits a driver to 70 hrs on-duty over any 8-days period. If your carrier operates for fewer than 7 days in a week, you are eligible to operate under the 60-hours/7-days cycle, which limits a driver to 60 on-duty hours over any 7-days window. 2. Restar ng your drive cycle: If you want to completely refresh your driving cycle, you must take 34 consecu ve hours o-duty and/or Sleeper Berth me. The 34-hour restart has undergone recent changes over the past year, but this is the most up-to date requirement for a restart and the only one you need to know. PAGE 29 3. The 14-hour rule: When a driver comes on-duty a er taking at least 10 consecu ve hours o-duty, he or she has a 14-hour window to complete driving for the day. Although driving is not permi ed a er the 14th hour, other work-related tasks may s ll be performed. 4. The 11-hour rule: Within the 14-hour driving window, you are allowed to drive a maximum of 11 hours. 5. The 30-minute break: No driving is allowed a er any 8-hour on-duty period (On Duty or Driving) un l a driver has taken the mandatory 30-minute o-duty break. 6. The 10-hour break: If me on the 11-hour or 14-hour clock has expired, the driver must take at least 10 consecu ve hours in O Duty and/or Sleeper Berth status to reset those clocks. 7. Split sleeper berth: The split sleeper berth allows drivers to split the required 10 hour o-duty break into two shi s. One of those shi s must be between 8-10 hours, spent en rely in the sleeper. The second shi can be between 2-8 hours and completed in the sleeper berth, o-duty, or as a combina on of sleeper berth and o-duty. Regardless of the order in which a driver takes these breaks, successful comple on of both will give the driver a new 11-hour drive me and 14-hour driving window, which begins a er comple on of the rst qualifying break. These seven rules cover the major HOS rules for property carrying vehicles. Familiarizing yourself with the HOS basics can help you avoid nes and keep your eet out of trouble. HOS EXCEPTIONS There are many dierent exemp ons and excep ons that extend or change main HOS rules. Tera Tracking ELD app allows use of the following exemp ons. 16-HOUR SHORT HAUL EXCEPTION The 16-hour short-haul excep on allows drivers on US 70/8 or US 60/7 cycles to extend their 14-hour window by 2 hours every week. To be able to take the short-haul excep on, this excep on must be enabled in logs se ngs. On the main Logs screen, select the day that when you would like to take the Short-Haul excep on. Select Take 16 Hour Excep on from the ac on bar menu. You can see the 16 Hour Short Haul Excep on below the log graph. You can also reject the short-haul excep on. To reject the excep on, select Reject 16 Hour Excep on from the ac on bar menu. PAGE 30 Note: Drivers can have 16-hour short-haul excep on once per cycle. You will only see the op on for shorthaul excep on if you have not used this 16-hour excep on in the previous 6 consecu ve days (unless you have u lized the 34-hour break to restart your weekly cycle). PAGE 31 ADVERSE DRIVING CONDITIONS EXCEPTION Adverse Driving Condi ons Excep on extends the driving limit / ON-Duty limit by up to 2 hours due to unforeseen driving condi ons. This excep on is allowed for all drivers. The FMCSA denes adverse driving condi ons as: snow, sleet, fog, other adverse weather condi ons, a highway covered with snow or ice, or unusual road and trac condi ons, none of which were apparent on the basis of informa on known to the person dispatching the run at the me it was begun. So, while this may include an unexpected snow storm or a trac delay due to a crash, it doesnt include me si ng in trac due to normal, rush hour conges on. If any of the condi ons described above exist, drivers may con nue driving un l the intended des na on is reached or un l they are able to safely reach a secure loca on, but for no more than two extra hours. It is important that drivers note their log when using the exemp on. They must also provide as much detail as possible. PAGE 32 On the main Logs screen, select the day that when you would like to take the Adverse Driving Condi ons excep on. Select Take Adverse Driving Excep on from the ac on bar menu. You can see the Adverse Driving Excep on below the log graph. You can also reject the Adverse Driving excep on. To reject the excep on, select Reject Adverse Driving Excep on from the ac on bar menu. PAGE 33 PAGE 34 WELLSITE WAIT TIME EXCEPTION Drivers in oil-well transporta on service can use me spent wai ng at oil well site as OFF-Duty me or to sa sfy the 30-minute break. To be able to take the Wellsite Wait Time excep on, this excep on must be enabled in logs se ngs. On the main Logs screen, select current status. Update current duty status page opens. From here, select Wai ng me, which automa cally set duty status to o duty. Add Loca on if it is not automa cally entered by the system, add notes and press SAVE to nish. FORM AND CERTIFICATION WARNINGS From the main Logs screen, select the day you would like to view with the red exclama on. A red exclama on on the Form tab indicates that you are missing required informa on such as shipping document numbers. The red text indicates the required informa on that is missing. Tap on each text separately to enter the required informa on. Once all the elds are completed, the text will change color. The red exclama on in the Form tab will disappear when all of the required items are completed. To sign log, rst youll have to enter the required informa on in logs form and then sign the log. A er signing the log red exclama on in the Sign tab will disappear. PAGE 35 PAGE 36 Fuel Costs From the main menu, select Fuel costs. The screen with a list of all fuel costs is displayed. To add new fuel costs, press the plus bu on at the bo om of the screen. Add fuel cost page will open. Fill out all required elds and press SAVE. New fuel cost log will be added. To see details about the fuel cost press on fuel cost item from the Fuel costs list. Fuel cost details page will open. On this page you can see all details about selected fuel cost. Also, here you can edit or delete selected fuel cost logs. Press on edit or delete icon which are on the top of the screen to do appropriate ac on. PAGE 37 Team Driving CO-DRIVER LOGIN When two drivers are working as a team, both drivers must be logged in on the same mobile device. The primary driver should login on their device through the usual login procedure. The co-driver has to login to the same device through the Main menu. When you are done working as a team, you should logout one of the drivers. A er the primary driver logs in, open main menu and tap on Co-Driver Login. Then, CoDriver can login by entering their creden als. A er Co-Driver is successfully logged in, a new tab Team Drivers is shown in the main menu. Also, at the top sec on of the main menu, the Co-Driver name is shown. Note: The Co-Driver belongs to the same carrier and it is AOBRD or ELD driver like the main driver. Also, Co-Driver joins the same vehicle as the main driver. When your team shi is done, tap Logout at the top sec on of the main menu, next to the Co-Drivers name, to remove the co-driver from your app. PAGE 38 CHANGE VIEW PERSPECTIVE BETWEEN DRIVER/CO-DRIVER In the event of team drivers, the ELD must display the data for both co-drivers who are logged into the system. This is allowed using op on to change viewing perspec ve between both co-drivers. Current Driver is the driver that is driving, Co-Driver is the driver that is not driving. You are able to switch the viewing perspec ve between Current Driver and Co-Driver to manage their hours of service separately. The current ac ve viewing perspec ve is displayed at the top sec on of the main menu. The green user icon shows which driver has viewing perspec ve. Also, to see current ac ve viewing perspec ve you can open Team Drivers page from the main menu. On this page, the eye icon indicates which viewing perspec ve is currently ac ve. PAGE 39 To change the viewing perspec ve, tap on the drivers name at the top sec on of the main menu, or press Change view perspec ve bu on on Team Drivers page. A er that popup dialog opens. Press Yes to nish this ac on. PAGE 40 A er, changing view perspec ve, Co-Driver can see his logs, make changes on them, update his current duty status etc. Note: Only ac ve driver can change his duty status to Driving. If Co-Driver tries to do this, warning dialog opens. The current driver will have to stop the vehicle and change their duty status to a nondriving status before the co-driver can begin their drive me. Also, Co-Driver cant change ac ve vehicle or release it. Only ac ve driver can do this. SWAP DRIVERS When the drivers are switching seats and roles (i.e., the Co-Driver moves behind the wheel to drive the truck), the drivers need to be Swapped in the app. To do that, tap on Swap op on at the top sec on of the main menu or press Swap bu on on Team Drivers page. A er that popup dialog opens, tap Yes to conrm. This will swap the Current Driver to become Co-Driver and vice versa. Note: The driver who is not opera ng the vehicle (Co-Driver) may make entries over his or her own records when the vehicle is in mo on. However, co-drivers cannot switch driving roles on the ELD when the vehicle is in mo on. Co-driver can change view perspec ve from the Driving page, while vehicle is in mo on to see his records or to make some changes on his logs. But, if Co-Driver tries to use swap op on while vehicle is PAGE 41 in mo on, warning dialog will open. Swap op on will only be allowed a er current the vehicle stops and the driver changes their duty status to Nondriving status. REASSIGNING DRIVING TIME TO A CO-DRIVER For team drivers, the driver account associated with the driving me records may be edited and reassigned between the team drivers, if there was a mistake resul ng in a mismatch between the actual driver and the driver recorded by the ELD; and if both team drivers were indicated in one anothers records as a co-driver. The co-driver must conrm the change for the correc ve ac on to take eect. If you are part of a team (signed in as co-driver) and the ELD assigned any driving me to the wrong driver, you can reassign the driving me to the correct driver. From the Log Details screen, select the duty status that was incorrectly logged, and tap the reassign icon to open the Re-assign to Co-Driver screen. The reassign icon is visible only if both team drivers were indicated in one anothers records as a co-driver. From the Re-assign to Co-Driver page, select duty status, enter loca on and note and press save. A er re-assigning driving me to a Co-Driver, the driving event s ll will be shown in the drivers log event list, and it will be marked with red bell icon, that indicates that reassignment is s ll not nalized and added to the log un l the Co-Driver accepts the Driving me reassignment. PAGE 42 On the co-drivers main Logs screen, Log Edit sugges ons will be shown. The principle of accep ng or rejec ng Log edit sugges on made by co-driver is the same like the edits made by eet manager (see sec on Accept or reject your eet managers log edits). PAGE 43 Accept or reject your eet managers log edits A properly creden aled manager can edit your logs using Tera Tracking ELD web portal for managers, but those edits will not aect your logs unless you choose to accept them. If you disagree with the managers suggested changes, you may reject them. If you accept the changes, your logs will be altered, but a copy of the original log will be kept for reference. The driver will be no ed about the edits done by the eet manager. On the main Logs screen, Log Edit sugges ons will be shown. Select day in this sec on, to approve or reject the changes. Your eet managers edits will be in the Edited Log tab with dierent color. To view the original log, tap on the Current Log tab. To approve or reject the suggested edits by eet manager, tap on the the bo om of the log. PAGE 44 or the bu on, located at PAGE 45 ELD Malfunc ons & Data Diagnos cs The Tera Tracking ELD app include a Self-Monitoring func on which not only relays malfunc ons to the server, but also no es the driver in the event of a malfunc on. When an ELD malfunc on or data diagnos c event is detected or cleared by the ELD, the ELD records the event. The recorded malfunc ons and data diagnos c events are inconsistencies found while monitoring the app/ELD against FMCSA compliance requirements. When a malfunc on or data diagnos c is detected, the app will no fy the user by displaying a pop-up alert. Also in the applica on toolbar, le ers M and D will indicate these events, respec vely. When you see the data diagnos c indicator, you should view the data diagnos c details by tapping the indicator. This opens the Data diagnos cs screen that lists data diagnos c events recorded on the ELD. You can view the details of a data diagnos c and clear it from the list. PAGE 46 When you see the malfunc on indicator, you should view the malfunc on details by tapping the indicator. This opens the Malfunc ons screen that lists malfunc on events recorded on the ELD. You can view the details of a malfunc on and clear it. ELD needs to capture when a malfunc on or data diagnos c event has been cleared by the driver. Note: Uniden ed driving records data diagnos c will be cleared automa cally if uniden ed driving events drop to 15 minutes or less during the current 24hr period and previous 7 days. Malfunc ons & Data Diagnos cs Manual Tera Tracking ELD provides ELD Malfunc on Diagnos c Manual for drivers, which they can present to a DOT ocer during an inspec on in case of an ELD malfunc on. As per FMCSA rules, this manual must be kept in the vehicle at all mes. How does the driver know if the ELD is malfunc oning? Neither of the LED lights on the device are turned on (green or red) when the device is plugged into the trucks diagnos c port, and the power is on. PAGE 47 What does the driver need to do if the ELD is malfunc oning? Contact Tera Tracking ELD Support at +1 (916) 416-0974 or email [email protected] to troubleshoot the issue immediately. Note the malfunc on and inform your eet company within 24 hours with a wri en no ce. Keep a paper log for that day and un l ELD is repaired or replaced. In the event of an inspec on, display the previous 7 days logs from the Tera Tracking ELD app. PAGE 48 How does the driver know if the ELD is malfunc oning? Neither of the LED lights on the device are turned on (green or red) when the device is plugged into the trucks diagnos c port, and the power is on. Code 1 Event Power diagnos c Message The ELD was not fully powered in less than one minute Advisable ac ons Please check your logs to see if they are correct by reviewing them on the mobile applica on. Check all cables connec ng Tera Tracking ELD connector to the vehicle diagnos cs port. Try to resolve the diagnos c event by turning o the vehicle engine and restart. Manually clear the event. The driver must no fy the carrier and Tera Tracking ELD support if these events are repeatable. 2 Engine synchroniza on diagnos c The necessary vehicle informa on was not read within 5 seconds of the last data reading from the vehicles data CAN bus 3 Missing data diagnos c The required data was not entered for an ELD record 4 Data transfer diagnos c Tests of the roadside inspec on of data transfer failed 5 Uniden ed driving data diagnos c Uniden ed driver records Please check your logs to see if they are correct by reviewing them on the mobile applica on. Check all cables connec ng Tera Tracking ELD connector to the vehicle diagnos cs port. Try to resolve the diagnos c event by turning o the vehicle engine and restart. Manually clear the event. The driver must no fy the carrier and Tera Tracking ELD support if these events are repeatable. Driver did not ll in the loca on manually when prompted. Diver can resolve this data diagnos c by manually entering the missing data along with an explana on. The driver must no fy the carrier and Tera Tracking ELD support if these events are repeatable. Verify if the ELD has network connec vity. You may be opera ng in a loca on with poor network coverage. This event auto-resolves, if the device begins to communicate successfully again. The driver must no fy the carrier and Tera Tracking ELD support if these events are repeatable. Please review the uniden ed driving events recorded on the ELD and accept any periods of drive me recorded, while you were driving and not logged into the ELD system. Verify that if the data diagnos cs event has been cleared. In order to improve our products, Tera Tracking ELD may, at any me, and without warning, change the design, presenta on, or func onality of the so ware. 2023 Tera Tracking ELD. All Rights Reserved |Rev 1.1 9/2023 Uniden ed driving events If you are using the Tera Tracking ELD, it is important to connect to the ELD from the Tera Tracking ELD app before you start driving. If you do not connect with the ELD before driving the vehicle, driving me will be recorded as an Uniden ed Driving Event un l assigned to or accepted by a driver. The US Department of Transporta on has provided specic guidelines for uniden ed driving recorded by an ELD. To comply with guidance provided by the DOT, the Tera Tracking ELD will no fy you of any Uniden ed Driving Events a er connec ng to the ELD (a er logging in to the app and selec ng appropriate vehicle). Once you have connected to the vehicles ELD from the Tera Tracking ELD app, any recent driving events will appear in the orange ribbon on the main screen under Uniden ed Driving. Tap the ribbon to see the Driving Events. Then, you will be able to accept or reject these Uniden ed Driving Events directly from the Tera Tracking ELD app. In addi on to being no ed of Uniden ed Driving Events in the Tera Tracking ELD app upon connec ng to the Tera Tracking ELD, your eet manager may also assign an Uniden ed Driving event to you in the format of a Log Edit Sugges on. These sugges ons will appear in a second orange ribbon on the main screen of your Tera Tracking ELD app. (see sec on 16. Accept or reject your eet managers log edits). PAGE 51 If you think you have accepted an Uniden ed Driving event by mistake, you can contact your eet manager so that they can re-assign the driving event to the correct driver or you can edit these events and, in this situa on, the previous uniden ed driving records will be recreated and they can be accepted by other drivers. PAGE 52 Missing loca ons The missing loca on indicator occurs on main page in ac on bar (icon with plus sign in it) when the ELD detects a data inconsistency. It indicates there is required loca on informa on missing from your logs. When you see the missing loca on indicator, you should view all missing loca ons by tapping the indicator. This opens the Missing loca ons screen that lists all events with missing loca on recorded on the ELD. Select event to add loca on. Also enter note and press ok. Customizing the Tera Tracking ELD App Se ngs The apps se ngs and preferences can be customized in the se ng screen To navigate to this part of the app, open main naviga on menu and select the Se ngs op on. This will display the Se ngs screen. PAGE 53 On the Se ngs screen, you can choose those parts you want to edit, like Logs se ngs, Account, Password or No ca ons. On the Carrier screen you can check the details of your carrier. Logs se ngs This is where you change the HOS rules or the Federal Motor Carrier Safety Administra ons (FMCSA) regula ons that govern the hour that a commercial vehicle driver can legally accumulate driving or being on duty for a motor carrier in a working day and week. This is also where you apply the HOS rules excep ons. Select the appropriate HOS rules that you would like the app to use from the drop-down list. You can customize these op ons: PAGE 54 Cycle rule - this is where you can set the consecu ve mul -day duty period which the driver will follow. Choosing a cycle will take into eect the corresponding legal limita ons on the hours that can be used by the driver in a 7 day or 8 day working cycle. Available cycle rules in Tera Tracking ELD app are: Cycle Limit Shi Limit Drive Limit Break Limit USA 60Hr/7days 7 days 14 hours 11 hours 8 hours USA 70Hr/8days 8 days 14 hours 11 hours 8 hours California 80Hr/8days 8 days 16 hours 12 hours N/A Texas 70Hr/7days 7 days 15 hours 12 hours N/A Alaska 70Hr/7days 7 days 20 hours 15 hours 8 hours Alaska 80Hr/8days 8 days 30 hours 15 hours 8 hours Log increment - edit current log in 1- or 15-minutes increment Cargo type - set the applicable Hours of Service rules for property carrying, passenger carrying commercial vehicles or for Oil and Gas PAGE 55 Available cargo type rules op ons in Tera Tracking ELD app are: 1. Property the 11- and 14-hours rule will apply 2. Passenger the 10- and 15-hours rule will apply 3. Oil and gas - the 10- and 15-hours rule will apply Restart - 24- or 34-hours restart 30 Minute Rest Break 16 Hour Short Haul Excep on Wai ng Time Excep on Enabled Yard Move - this excep on can be enabled only by eet manager Enabled Personal Conveyance - this excep on can be enabled only by eet manager Account se ngs Account page lists all drivers current informa on. To change your account informa on, select appropriate led that you want to change and press SAVE. Note: Driver cant change his email, his driver ID and his Exempt status. PAGE 56 Change password If you want to change your password, open Change password page and enter your current password, under the Current password eld enter your new password and press SAVE. Carrier se ngs Carrier page list your current carrier informa on. Carrier informa on can only be changed on the website and cannot be changed using the Tera Tracking ELD mobile app. PAGE 57 No ca ons On the No ca on screen you can choose when you would like to receive the alerts for poten al HOS viola ons. PAGE 58 Tera Tracking ELD Documents All Tera Tracking ELD documents can be found on this screen: 1. User manual 2. Installa on manual 3. Cab Card 4. Terms of Services 5. Privacy Policy PAGE 59 About & Support From the Main menu tap on About & Support to open this op on. From here you can see which is current app version get to know the applica on. PAGE 60 Fleet manager web view On the ocial web page a eet manager can log in and track drivers statuses, loca ons and viola ons. PAGE 61 Everything from the administra on point of view can be managed from the web with the eet manager privileges, like for example vehicles, drivers, groups etc. PAGE 62 COMPANY INFORMATION: Tera Tracking ELD inc. 1482 Verde Mesa Way Madera CA, 93638 Phone: +1 (916) 416-0974 E-mail: [email protected]