User manual for "Matrack ELD"

Below you will find the vendor provided user manual for the ELD product "Matrack ELD".

For contact information and additional devices produced by the same vendor see their page Matrack Inc..

Hours of Service
Getting started with Matrack ELD

Table of Contents
Login

............................................................3

After Login

............................................................4

Power On

............................................................6

Record Hours of Service

............................................................8

Record Additional On Duty Hours

............................................................9

Update Event Records for Accuracy

..........................................................10

Certify and Sign that Days Log

.......................................................11

Alerts

..........................................................16

DOT Inspection

.............................................................17

Data Transfer

.......................................................20

Settings

.......................................................21

Device Malfunction

.......................................................27

Device Diagnostics

..........................................................29

Accept/ Reject fleet managers suggestions

..........................................................30

Unidentified Driving Profile

..........................................................31

Customer Support

..........................................................33

Appendix

..........................................................34

Introduction
Matrack ELD solution for Hours Of Service was designed and developed according to FMCSAs ELD specification. The Matrack device connects
with engine control module (ECM) of the vehicle and retrieves vehicle data including engine, speed, location using engine synchronization and Global
Positioning System. Matrack ELD solution requires two components, an onboard device that connects with ECM and Matrack ELD mobile app.
Refer Appendix section for device installation.

Select Login on the interface to login to the app
.

Important: Contact your Fleet manager for user credentials.

Enter the username and password to login. If you do not have an account, contact fleet manager.

After Login
1

Go to logs. Tap on the

to choose the vehicle from the list. Chosen vehicle will be set.

Select a vehicle from the list of vehicles assigned for the driver by the fleet manager.

Important: If your vehicle selection list is empty , contact your fleet
manager.

The current status of the vehicle will be displayed on the screen.

Important: The onboard device records data even when a driver
was not associated with the vehicle. Before start driving, it is
recommended for drivers to select the vehicle. Otherwise it will be
added to the unidentified driver profile of that vehicle. Driver can
claim that later. Unidentified driver profile will be displayed to the
drivers associated with that vehicle in the subsequent login.

Power On
Matrack ELD device
When the Matrack ELD device is fully powered up, blue and green LEDs will blink in different time period. Refer appendix section for the ELD device
installation in the vehicle.

Matrack ELD App
In the Matrack ELD app, select a vehicle from the list of vehicles available under current vehicle drop down menu. Selected vehicle ELD will be
connected from the Matrack ELD app. The Matrack ELD app will display the device power up state in the logs screen. The power state will be displayed
next to the selected vehicle. Green ignition icon indicates powered up state and red ignition icon indicates powered off state.

Important: Tap on
to select a vehicle from the list of
vehicles available under current vehicle drop down menu.

Record Hours of Service
After selecting the device, the driving status will be updated automatically.
When the vehicle starts moving at the speed 5 mph or greater, current status for the driver will automatically change to Driving. It continues to remain Driving when
the vehicle is in motion. Vehicle state will display vehicle status as motion when the vehicle speed is 5 mph or greater and vehicle status as stationary when speed is 0.
Driver cannot make any other operation in the app screen while the vehicle is in motion. Drivers may change the status to Off Duty for personal conveyance which
will be recorded as personal conveyance in the event record. Drivers may also change the status to On Duty for yard moves which will be recorded as yard move the
event records.

Once the vehicle remains stationary(speed = 0) for 5 minutes , a new screen appears in the app asking, whether you want to change the status. Driver may select
continue Driving status or change to different status. If no response was received within 60 seconds, driving status will automatically change to On Duty.

Record Additional On Duty Hours
Additional on duty hours are recorded for a selected day with annotation notes. The page contains options to add, delete, and edit events for the selected
date. Select Add Event button to record additional on duty hours. The event record Origin value indicates whether it was recorded automatically by the
ELD device or added/edited by driver or edited by another authenticated user other than driver as per FMCSA requirement, 7.22 in Appendix A Subpart
B of Part 395.

Icon to insert
an event

Icon to clear
all events

Update Event Records for Accuracy
Drivers can add/modify an event for selected date with annotation for accuracy. The event changes along with the event time, location, ODO, engine
hours, event type/status, and origin are displayed below the graph.

In the Todays Log screen, tap on the graph or choose a date to access data log of current day or the corresponding date respectively. This would lead driver to
the Edit Log screen. The following figure provides a detailed view of Log for a particular day
.

Icon to insert
an event

Icon to clear
all events

.
2

Important: All the edit by the driver must be annotated
in the notes fields for accuracy.

Add start and end time, then select any of the events. If vehicle data for that selected period shows that the vehicle is moving, update has to be made with the
annotation. Select save after the desired modifications.
Enter start time

Enter end time

Choose status

Save changes

Certify and Sign the Days Log
End of the day or multiple times in the day drivers can certify and sign the logs for the day. Need to re-certify and sign again if the changes were made to
past date after initial signing.
1
\

Tap on the Form tab in Data per Day page to fill in the form before approving the log.

2
\

The driver gets the form data displayed on the screen. Form data can be edited by tapping any fields in the screen which would lead to the editable tabsGeneral, Carrier and Other.
Carrier and Other. Enter the form data before approving the log.

3
\

Tap on the Sign tab to certify the logs.

4
\

Add your signature, if not present, then certify and approve the log using Approve Log button.

5
\

Once you tap the Approve Log button, the Drivers Certification popup appears along with agree or not ready button. Tap agree button to approve
the log. If you tap not ready, your logs are not authenticated by driver and will appear unauthenticated to the concerned authority.

Alerts
Alerts provide the possible list of violations made by the driver in the current cycle.

DOT Inspection
DOT Inspection screen allows DOT inspectors to view Drivers RODS in the ELD display . The drivers RODS(ELD output file) can be sent to the
DOT Inspector upon request as per FMCSAs data transfer requirements. Driver can use either Web service or Secure Email option to transfer ELD
output files. FMCSA will make ELD output file available for the DOT inspector. The data transfer form will have an optional text field, comment, to
enter any data/code provided by the DOT inspector.

1
\

Tap on the Inspection tab to generate the driver's RODS. The driver can choose the date for which report needs to be displayed. Use date navigator buttons to
change date.

2
\

Tap on the Mail option to send RODS directly to Fleet manager or other authorized person in the carrier.

Data Transfer
ELD output files can be transferred to the concerned authorities using ELD's Data Transfer Feature. Matrack ELD supports FMCSA's Option-1
Telematics for data transfer. Driver can select either Web Service or Email option for data transfer. During road side inspection, DOT Inspector may
provide optional text to be sent alone with ELD output file. Enter the optional text in the comments.
1
\

Select Data transfer option in the Dot Inspection to initiate Date transfer to FMCSA using Web Service or Secure Email.

Settings
Settings allow the driver to view/ edit the driver details, carrier details, time zone and cycle rule and preferences. The driver can reset password from the
settings page.

1
\

Enter/Edit driver name, license number, dot number, email and phone number.

2
\

Enter/Edit Carrier name, office and home terminal address.

3
\

Enter/Edit time zone, cycle, cargo type, restart hours, rest break mins.

5
\

Reset the password.

6
3

Set preferences for the app.

Device Malfunction
Malfunction and diagnostics events of the ELD device were visually indicated in the ELD display. Malfunction was indicated with red banner instead of
regular green banner in the logs screen and red dot on the top right for all other screens. When a malfunction was found during the diagnostic event,
the banner in the log screen will turn to red color with a text Malfunction including the malfunction code in parenthesis. For instance, Malfunction(P).
The values of malfunction code contain values P, E, T, L, R, S, or O as per FMCSA requirement. When clicked on the malfunction banner, it
will take the driver to malfunction screen where additional details about the malfunction with malfunction code description highlighted. In the event of
malfunction, drivers are required to maintain Drivers Daily Logs manually and report about the malfunction to the carrier within 24 hours. The
problem should be resolved within 8 days. Contact your fleet manager and Matrack customer support for assistance. Customer support details are
available at the end of this document and in apps Help and Support screen.

Important: Tap on the red banner for additional details
about the malfunction. The malfunction screen will
display the malfunction code and highlight the
malfunction description.

Sl.No.

Malfunction Code

Malfunction Description

Power compliance malfunction

Engine synchronization compliance malfunction

Timing compliance malfunction

Positioning compliance malfunction

Data recording compliance malfunction

Data transfer compliance malfunction

Other ELD detected malfunction

Device Diagnostics
Matrack ELD software monitors power, engine synchronization, missing data and various internal data diagnostics periodically. During the diagnostics
checks, visual indication is displayed in the ELD display. When a diagnostics event was found during the diagnostic check, the banner in the log screen
will turn to yellow color with a text Diagnostics including the diagnostics event code in parenthesis. For instance, Diagnostics(4). The values of
diagnostics code may contain values '1', '2', '3', '4', '5', '6' as per FMCSA requirement. When clicked on the diagnostics event yellow banner, it will take
the driver to diagnostics details screen where additional details about the diagnostics event code will be displayed and description highlighted.

Important: Tap on the yellow banner for additional
details about the diagnostic event. The diagnostic event
screen will display the list diagnostic code. Select
individual diagnostic event that will open new screen
with diagnostic code description highlighted.

Sl.No

Diagnostic Code

Data Diagnostic Event

Power data diagnostic event

Engine synchronization data diagnostic event

Missing required data elements data diagnostic event

Data transfer data diagnostic event

Unidentified driving records data diagnostic event

Other ELD identified diagnostic event

Accept/ Reject fleet managers suggestions
The driver can view the suggestions made by the fleet manger for accuracy. The driver can either accept or reject the suggestions. A popup will
appear with the suggestions made by the fleet manager with Accept / Reject button. If the suggestion was accepted, then the driver should re-certify
the logs for the suggested day.

Unidentified Driving Profile
DOT regulations require all the ELD Driving events in the ELD should be assigned to the drivers. If the vehicle is in motion and no driver was
connected to the ELD then it will be recorded under Unidentified Driving events that can be claimed by the drivers later. The Unidentified driving
events will be displayed to all drivers of that ELD after the login. Driver can view/claim Unidentified driving events selecting Unidentified driving
icon in the home screen.

1
\

Tap on Unidentified driving icon to view/claim Unidentified driving events.

2
\

The driver can view /claim the driving events from this screen.

Customer Support
If you have any queries, reach to the following mail: [email protected]. Drivers can reach customer support using Apps Help and
Support screen.

Appendix
ELD Installation Guide:

Connect the 9 pin T-Harness to the diagnostic port usually found.
1. Under the dashboard.
2. Underneath the steering wheel.
3. Below the drivers seat.
4. Near the drivers left kick panel.
Connect the device to the other end of the cable.
Turn on the ELD device.
Turn on the ignition.
Make sure the app is installed and logged in.
Start the vehicle to track your hours of service.

Important: Install Matrack ELD app from Google play store for Android mobile and Apple app store for iPhone mobile.