User manual for "ISAAC InControl"

Below you will find the vendor provided user manual for the ELD product "ISAAC InControl".

For contact information and additional devices produced by the same vendor see their page ISAAC Instruments.

Basic Quick Reference

ISAAC OnTheGo - Basic Quick Reference - Rev2

 2018 ISAAC Instruments Inc.  All rights reserved

Disclaimer
ISAAC Instruments Inc. shall not be liable for any errors contained herein or for incidental or consequential damages in connection
with the performance or use of its software, hardware, or documentation.
ISAAC Instruments Inc. reserves the right to modify the content herein without notifying any person of such revision or changes.

ISAAC OnTheGo - Basic Quick Reference - Rev2

i

Contents
BASIC OPERATIONS ...................................................................................................... 1
TURNING ON THE TABLET (ELECTRONIC LOGGING DEVICE) ....................................................... 1
STARTING ISAAC ONTHEGO .............................................................................................. 1
LOGGING IN AND LOGGING OUT ........................................................................................... 2
MANAGING TEAM DRIVING .................................................................................................. 3
SWITCHING OPERATOR ROLES .............................................................................................. 4
UNLOCKING AN OPERATOR PROFILE ...................................................................................... 4
CHANGING THE HOURS OF SERVICE DISPLAY MODE (CANADIAN OR U.S. REGULATIONS) ................ 4
SYSTEM MALFUNCTIONS AND EVENTS......................................................................... 5
MANAGING COMPLIANCE MALFUNCTIONS AND DATA DIAGNOSTIC EVENTS.................................. 5
PRE-TRIP INSPECTION................................................................................................... 6
VIEWING AN INSPECTION REPORT ......................................................................................... 6
ADDING A SIGNATURE TO AN INSPECTION REPORT ................................................................... 7
RECORDING REPAIRS ON REPORTED DEFECTS .......................................................................... 8
OPERATOR ACTIVITIES.................................................................................................. 9
VIEWING THE OPERATORS STATUS (SERVICE HOURS) ............................................................... 9
RECORDING THE OPERATORS ACTIVITY .................................................................................. 9
SPECIFYING THE DIFFERENT DRIVING TYPES  YARD MOVE AND PERSONAL CONVEYANCE ............. 10
REVIEWING UNASSIGNED DRIVING ...................................................................................... 11
RECORDING THE OPERATORS ACTIVITY AFTER DRIVING .......................................................... 12
SUPER-ACTIVITY HOOK/DROP (EQUIPMENT) ................................................................... 13

ISAAC OnTheGo - Basic Quick Reference - Rev2

SUPER-ACTIVITY INSPECTION (DVIR) ............................................................................. 15
SUPER-ACTIVITY ACCESSING THE ROADSIDE INSPECTION ACTIVITY ....................................... 17
PERFORMING A ROADSIDE INSPECTION IN THE U.S. .............................................................. 18
PERFORMING A ROADSIDE INSPECTION IN CANADA ............................................................... 19
SUPER-ACTIVITY SHIFT END OR TRACTOR CHANGE ........................................................... 20
LOGBOOK  HOURS OF SERVICE ................................................................................. 21
VIEWING THE CURRENT DAILY LOG ..................................................................................... 21
VIEWING THE SERVICE HOURS RECAP .................................................................................. 22
UNDERSTANDING THE HOURS-OF-SERVICE RECAP ................................................................. 23
ENTERING SHIPPING DOCUMENT NUMBERS ON THE DAILY LOG ............................................... 24
SIGNING THE DAILY LOG .................................................................................................... 25
DISPLAYING LOGBOOK ACTIVITY DETAILS.............................................................................. 26
MODIFYING LOGBOOK ACTIVITIES....................................................................................... 27
SPLITTING AN ACTIVITY ..................................................................................................... 28
REVIEWING CARRIER MODIFICATIONS ................................................................................. 28
VIEWING PREVIOUS DAILY LOGS ......................................................................................... 29
DASHBOARD .............................................................................................................. 30
VIEWING THE DASHBOARD ................................................................................................ 30
APPENDIX A  MALFUNCTIONS AND DIAGNOSTIC EVENTS ......................................... 31
APPENDIX B  ELD INDICATORS .................................................................................. 33

ii

Basic Operations
BASIC OPERATIONS

Turning on the tablet (Electronic Logging
Device)

Power button located on the
top of the tablet.

1

1. Press the power button located on the top of
the tablet.
If the tablet is powered off (as opposed to in
sleep mode), press and hold the power button
for 3 seconds.
Startup may take up to 30 seconds.

Starting ISAAC OnTheGo
1. Tap the ISAAC OnTheGo icon on the home
page.

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Basic Operations
Logging in and logging out
To log in:
1. Tap the Operator Identification field.

1

2. Enter your user name and password using the
on-screen keyboard.
2

3. Tap OK.
The dashboard displays after logging in

3

To log out:
1. Tap the current activity button at the bottom
of the main menu to display the activities
page.
2. Select the Shift end or Tractor change activity.
3. Enter a note if required.
4. Tap Save to confirm.

2
1

3

4

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Basic Operations
Managing team driving

1

When working in teams, ISAAC OnTheGo allows
all team operators to be logged into the vehicles
tablet at the same time. The Main Operator -typically the one driving, and the Secondary
Operator(s) -- typically the one(s) on lunch, break
or in the sleeper, can view their individual
information alternately, switch operator roles, or
log out.

2

NOTE: To log in, log out, or switch operator
roles, the vehicle must be stationary.
To log in as a Secondary Operator:
1. Tap the

3

button, and then select Team.

2. Tap the Add Operator button.

4

Note that you can tap the Remove
Operator button to remove an Operator.
3. Enter your user name and password using
the on-screen keyboard.
4. Tap Log In.
Note that you can tap End of Shift to log
out.
Repeat steps 2-4 to log in more than one
Secondary Operator.

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Basic Operations
Switching operator roles
1. Tap the Main Operator button to the right
of the Secondary Operator.
2. Tap Yes on the displayed message.
1
2

Unlocking an operator profile
By unlocking your operator profile you have
access to your messages, logbook information and
all your information available on ISAAC OnTheGo.

2
3
1

1. Tap Unlock next to your name.
2. Enter your password.
3. Tap OK.

Changing the hours of service display
mode (Canadian or U.S. regulations)
1. Tap the display mode (CAN or U.S.) on the
page header.
2. Select the required regulations from the list
(Canada or United States)

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System Malfunctions and Events
SYSTEM MALFUNCTIONS AND EVENTS

Managing compliance malfunctions and
data diagnostic events

1

ISAAC OnTheGo detects and logs all compliance
malfunctions and data diagnostic events. An icon
serves as a visual cue,




changing from
to
for a compliance
malfunction,
from
to
for a data diagnostic event,
or to , indicating both a compliance
malfunction and a data diagnostic event.

2

To view a compliance malfunction:
1. Tap the
icon to view the malfunction
code, description, time, and state.

3

2. Take note of the malfunction and provide
written notice to the motor carrier.
3. Reconstruct the record of duty status (RODS)
on graph-grid paper logs that comply with
FMCSAs 49 CFR 395.8 If data for the current
24-hour period , and for the previous 7
consecutive days cannot be extracted from
the tablet
To view a data diagnostics event:

4

4. Tap the
icon to view the data diagnostic
event code, description, time, and state.
Refer to Appendix A  Malfunctions and Diagnostic
Events for more information on the data diagnostic
event and possible required actions.

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Pre-trip Inspection
PRE-TRIP INSPECTION

Viewing an inspection report
1. Select Inspections on the main menu to
display the list of existing inspection reports.
2

The left-hand side of the list shows a summary
status for each inspection:
 no defects

3
1

 minor defects
 major defects
2. Swipe the page upward or downward to scroll
through the list.
3. Select the report you wish to view.
4. Tap the button next to an inspection item to
see its details.

4

5. Press the tablets Return button to return to
the reports list.
5

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Pre-trip Inspection
Adding a signature to an inspection report
1. Tap the button at the bottom of the report to
add the appropriate signature:
- the operator signature, if a different
person inspected the vehicle
- up to four operator
countersignatures
- the next-day operator signature
(U.S. inspections)

2

1

3

2. Sign in the space provided.
3. Tap Save.
Note that all signatures and countersignatures are
present in the roadside inspection report.

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Pre-trip Inspection
Recording repairs on reported defects
On the inspection report:
1. Tap the Repair button at the bottom of the
screen.

3

2. Enter the repair order number.
3. Tap the button next to the defect to change
the status.

1

2

4

Note that you must record repairs on all
reported defects to apply signatures and
complete the process. Partial repairs are not
allowed.
To add the mechanics signature:

5

4. Tap the signature button at the bottom of the
report.
5. Enter the required information, and sign in
the space provided.

6

6. Tap Save.
To add the carriers signature:
Repeat steps 4, 5, and 6.

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Operator Activities
OPERATOR ACTIVITIES

Viewing the operators status (service
hours)
1. View the operator status displayed at the
bottom of the main menu. The status
duration is shown in brackets [].
Note that when the operator is driving, the
dashboard is in full-screen mode and the main
menu is not visible.

1

Recording the operators activity
1. Tap the operator status at the bottom of the
main menu.

2

2. Select the activity you are about to perform.
If the activity does not appear on the page:
- Tap the arrows
to scroll
through the favorite activities
pages.
- Tap the More button to see all
available activities.

1

If a Warning indicates the log is signed:
3. Tap OK to continue or Cancel to interrupt the
operation.
To complete the operation:
4. Enter the requested details (vary based on the
activity).

4
3

5

5. Tap Save.
The new status appears at the bottom of the
main menu and on the daily log.

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Operator Activities
Specifying the different driving types  Yard move and Personal conveyance
ISAAC OnTheGo allows to choose the driving type for the operators needs.
Unless otherwise specified, the system records


Regular driving, which affects the available driving hours.

However; the operator can choose a different type of driving:



Personal Conveyance, which is recorded in the Off Duty status, and does not affect the available driving hours. This driving type is used for personal
transportation, for example, driving home.
Yard move, which is recorded in the On Duty status, and does not affect the available driving hours. This driving type is used, for example, to move around
in the yard to hook or unhook equipment.

To select the driving type:
1. Tap the operator status at the bottom of the
main menu.
2. Select the driving activity you are about to
perform.
NOTE: You must enter an explanation note when
selecting a driving activity.

2

1

Once you begin driving, the dashboard displays the
driving type in a colored bar.
To promote safe driving, you can no longer access
other ISAAC OnTheGo features or Android apps.
Once you finish driving, ISAAC OnTheGo displays the
appropriate page according to the driving type.

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Operator Activities
Reviewing unassigned driving
ISAAC OnTheGo keeps records of all driving
activities. If the vehicle is moving and no one is
logged into the vehicles tablet, a message
prompting the operator to stop the vehicle and log
in is displayed.

1

All operators that log in following the unassigned
driving activity are prompted to review the
unassigned driving activities.
To review unassigned driving:
1. Tap Unassigned driving detected.
2. Select the unassigned driving activity you
want to review.

2

3. Tap Confirm to modify your logbook to include
unassigned driving segment, or Reject to leave
your logbook unchanged.
NOTE: Once you have rejected an unassigned
driving activity, you will no longer be
prompted to review it.

3

NOTE: If you chose not to review the unassigned
driving upon login, you can do so later by tapping
the icon, located on the dashboard, and the
following the steps above.

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Operator Activities
Recording the operators activity after
driving
ISAAC OnTheGo requests that a new activity be
entered when it detects driving has stopped.

1

1. If the End driving mode button displays on the
dashboard, tap it to quit the Driving mode
and to display the activities page.
This button displays only for vehicles with a
mechanical parking brake not detected by
ISAAC OnTheGo.

2

2

2. The activities page displays to allow entering
the next driver activity.
Depending on the vehicles location, the page
displayed could be the regular
Activities(Favorites) page or the activities page
featured on the trip instructions.
If no activity is defined:
3. A reminder will display after a certain amount
of time (as configured).
4. Tap:
Define to enter an activity.
OR
Close to ignore the reminder. Reminders will
keep displaying at regular intervals until an
activity is defined.

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4

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Operator Activities
SUPER-ACTIVITY
Hook/Drop (equipment)
1

To hook equipment:

Hook/Drop

1. Tap Hook/Drop on the activities page.
2. Tap Add at the bottom of the equipment list.
3. Enter the equipment type and number.
2

If you enter an equipment number unknown to the
system:
4. Confirm whether you wish to create a new
piece of equipment.

hook

If you are creating a new piece of equipment:
5. Enter the additional information required.

3
hooked

4

To complete the operation:
6. Slide the button to indicate whether you
hooked the equipment.
7. Tap Save.
The hooked equipment will appear on the
list.

hook

5
hooked

6

7

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Operator Activities
To drop equipment:
1. Tap Hook/Drop on the activities page.
2. Select the piece of equipment on the list.

1
Hook/Drop

2

3. Tap Remove at the bottom of the list.

3

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Operator Activities
SUPER-ACTIVITY
Inspection (DVIR)
1

Creating an inspection report
1. Tap the Inspection (DVIR) button on the
activities page.

2

2. Select the vehicle or equipment you are
inspecting.
3

3. Tap the Inspect button.
4. If youre inspecting equipment (semi-trailer)
with a license plate, a window displays
allowing you to enter the number.

4

5

5. If you are inspecting equipment and wish to
provide the odometer value, tap the
Odometer button and enter the value.
6. Swipe the page upward and downward to
scroll through the list of inspection items.
Note the indicators of the left-hand side:

Success

Fail

Minor inspection item (travelling is
allowed even if the status is failed)

Item includes a note or a picture

8

6

Declaring a defect
7. Tap the ellipsis button
inspection item.

5

7

next to the

8. Slide the button to record a Fail status and
enter a note if required.

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Operator Activities
Including a picture
9. Tap the camera icon.
10.Tap the blue button to take the picture.
11.Tap Done to return to the previous screen.
(or Cancel to take a new picture)
Saving the defect entry:

10
9

12.Tap Save to return to the inspection report.
Signing the inspection report:
13.Tap Sign at the bottom of the report.
11

14.Sign in the space provided.
15.Tap Save.
Note that once the report is signed, it can no longer
be changed, and the dispatcher can view it.

12

14

13

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Operator Activities
SUPER-ACTIVITY
Accessing the roadside inspection activity
This activity allows to either transfer ELD data
when a roadside inspection takes place in the U.S.
or generate an on-screen report when in Canada.

2

1

1. Tap Roadside inspection on the activities
page.
The page displayed depends on whether the
roadside inspection takes place in the U.S. or
in Canada
2. If the country displayed is not the country
you are in, select the Country you are in.

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Operator Activities
Performing a roadside inspection in the
U.S.
1. Select the transfer method: Web Services or
Email.
2. Enter a comment if requested by the
roadside inspector.

1
4
2

3. Tap ELD Transfer.
3

4. If the transfer is successful, tap OK, and
proceed to step 7.
If the ELD data transfer isnt successful and the
situation calls for displaying information on the tablet:
5. Select the report you want to generate on
screen: Display Active Driver Report or
Display Unidentified Driver report.

5
7

6. Tap Generate.
Note that an extra window may appear
asking to select the application for opening
the report in PDF format on the tablet.

6
8

7. View the report on screen.
To resume driving, place the tablet back in the
cradle and drive. ISAAC OnTheGo resumes
automatically.

10

To go back to your ISAAC OnTheGo session:
8. Tap the tablets return button
to ISAAC OnTheGo.

to return

9. Enter your ISAAC OnTheGo password.

9

11

10.Enter the required information on the
activity form.
11.Tap Save.
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Operator Activities
Performing a roadside inspection in
Canada
1. Select the format, the number of days to
include and the reports language.
2. Specify what to include on the report: Recap
and/or Daily Logbook (HOS) and/or
Daily Inspection Report (DVIR).

4

1
2

3. Tap Generate.

3

Note that an extra window may appear
asking to select the application for opening
the report in PDF format on the tablet.

5

7

4. View the report on screen.
To resume driving, place the tablet back in the
cradle and drive. ISAAC OnTheGo resumes
automatically.
To go back to your ISAAC OnTheGo session:
5. Tap the tablets return button
to ISAAC OnTheGo.

6

8

to return

6. Enter your ISAAC OnTheGo password.
7. Enter the required information on the
activity form.
8. Tap Save.

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Operator Activities
SUPER-ACTIVITY
Shift end or Tractor change
This activity ends the ISAAC OnTheGo session.
The operator will need to log in again when starting a
new work shift or when starting to work on a new
tractor.

2
1

1. Tap Shift end or Tractor change on the
activities page.
If some daily logs are unsigned:
2. Specify if you wish to sign daily logs before
logging off.
If prompted to sign daily logs before logging off:
3. Select the logs and include your signature as
instructed in section Signing the daily log.

4

3

5

Complete the operation:
4. Enter a note if required.
5. Tap Save.
The screen will show the activity was
successfully recorded, and display the login
window.

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Logbook  Hours of Service
LOGBOOK  HOURS OF SERVICE

Viewing the current daily log
1. Select Logbook from the main menu.
The current daily log displays.
NOTE: Tap the Header button to view the
current daily log header.
2. Tap a section on the graph to display the
duration of the corresponding hours of
service status.

1

2

The logbook header section shows:
- the hours remaining in the work
shift and work cycle
- the remaining driving hours in the
work shift
- the reset date and time for the work
shift and work cycle
When the display mode is set for U.S.
regulations, the header section also shows:
- the hours remaining before a
mandatory break
- the break duration

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Logbook  Hours of Service
Viewing the service hours recap
1. Tap History at the bottom of the daily log.

2

2. Tap the RECAP tab.
See the section Understanding the hours-ofservice recap on the following page for an
explanation of the information displayed.
1

3. Press the tablets return button to go back to
the list of daily logs.

3

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Logbook  Hours of Service
Understanding the hours-of-service recap
The left side of the recap page shows:

The driver worked
62:08 hours in the last 4 days.

The driver worked
4:00 hours in the current day.

a. The hours worked per day
b. The time of the cycle reset
c. The total hours worked
in the last 6 days (CAN rule) or 7 days (U.S. rule)
OR
the total hours worked
since the last cycle reset

b
h
a

d. The on-duty hours available
at the start of the day

i

e. The hours worked today
f. The projected number of on-duty hours
available at the start of the day tomorrow, if
the driver finishes his work day now
g. The projected number of on-duty hours
available at the start of the day after
tomorrow

j

c
d
e
f
g

The right side of the recap page shows:
h. The remaining hours currently available in the
shift
i. The remaining hours currently available in the
cycle
j. The remaining driving hours currently
available

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13:52 of on-duty hours would be available at the start of the day
tomorrow, if the driver was to finish his work day now. Tomorrow,
the 10:00 hours worked on 2016-11-30 will no longer count in the
cycle.

3:52 available work hours currently
remain in the cycle.

28:04 of on-duty hours would be available at the start of the day
after tomorrow, if the driver was to finish his work day now and not
work tomorrow. After tomorrow, the 14:12 hours worked on 201612-01 will no longer count in the cycle.

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Logbook  Hours of Service
Entering shipping document numbers on
the daily log
1. Tap History at the bottom of the daily log.
2. Select a daily log from the list.
2

3. Tap the HEADER tab.
4. Enter the document number (ex. manifest no.
or B/L no.) in the Documents field.
If this field does not appear, swipe the screen
to scroll through the page.
5. Press the tablets return button to go back to
the list of daily logs.

1

3

4
5

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Logbook  Hours of Service
Signing the daily log
1. Tap History at the bottom of the current daily
log.
2. Select a daily log from the list.
2

3. Tap Sign.
If the sign button is not active, it means the daily log
is already signed.

1

A message asking you to certify your data entries is
displayed.
4. Check the Sign this document electronically
checkbox.
5. Tap Agree.
Note that tapping the Not Ready button exits
the window and leaves the daily log unsigned.

4
5

Note that once the daily log is signed:
 Existing activities on the log can no longer be
modified.

3

 If entering new activities, the signature will be
removed.
 If driving is detected, the signature is
removed.

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Logbook  Hours of Service
Displaying logbook activity details
1. Tap History at the bottom of the current daily
log.
2. Select a daily log from the list.
2

3. Select an activity.
4. Tap Details.
5. Press the tablets return button to go back to
the current daily log.

1

3
4
5

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Logbook  Hours of Service
Modifying logbook activities
Note that a signed daily log cannot be changed.
1. Tap History at the bottom of the current daily
log.

2

2. Select a daily log from the list.
3. Select the activity.

1

4. Tap Edit.
Note that driving activities cannot be
modified.
To change the activity:
5. Tap on the information fields to modify the
contents.
An explanatory note is mandatory for all
logbook changes.

6

5
3

To change the activity detail:

4

6. Tap the Activity Details button.
7. Make the required changes.
8. Tap Finish.

7

See more steps below.

8

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Logbook  Hours of Service
Splitting an activity

1

1. Tap Split.
2. Select the time of the split.

4

3. Tap OK.
4. Enter the information required for the two
resulting activities.
To apply changes:

2
3

5

5. Tap Save.
Reviewing carrier modifications
ISAAC OnTheGo notifies you when a modification
was made to your logbook and prompts you to
review it.

1

2

To review modifications upon login:
1. Tap Modifications to your daily logs need your
attention on the page displayed after logging
in.
2. Tap the pending logbook modification you
would like to review
3. Tap Confirm to modify your logbook to include
the modification, or Reject to leave your
logbook unchanged.
NOTE: an explanary note is required when a
modification is rejected.
NOTE: if you choose not to review carrier
modifications upon login, you can do so later by
tapping the Actions Required button from the
logbook page.

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Logbook  Hours of Service
Viewing previous daily logs
ISAAC OnTheGo keeps up to 14 days worth of daily
logs on the tablet.
3

1. Tap History at the bottom of the current daily
log.
The list of available log pages appears.
2. Swipe the page upward and downward to
scroll through the list.

2

1

To see log details:
3. Select a log page from the list to display
details.
4. Tap the arrows at the bottom of the page to
scroll through the different daily logs.

4

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Dashboard
DASHBOARD

Viewing the dashboard
When the dashboard displays while travelling, other
tablet functions cannot be accessed, to promote
safe driving.

1

1

To display the dashboard:
1. Select Dashboard on the main menu.
The dashboard displays:
 the remaining driving time

Dashboard and navigation, displayed from the menu option

Dashboard displayed from the menu option

Dashboard and navigation displayed while driving

Full-page dashboard displayed while driving

Dashboard notification of hours-of-service violation

Dashboard notification of alarm

 the next planned stop, if trip instructions are
activated in ISAAC OnTheGo
 the time remaining before the next mandatory
break  if the display mode is for U.S.
regulations
 the navigation panel, if CoPilotTM Truck is
activated in ISAAC OnTheGo
 the traffic conditions, If the Active Traffic
option is activated.
When the vehicle is travelling, the dashboard shows:
 driving performance indicators
 the navigation panel, if CoPilotTM Truck is
activated
 notifications of hours-of service violations
The vehicles geographical position determines if
notifications are issued based on Canadian or U.S.
regulations.
 notifications of alarms detected by the
recorder (ex. excessive speed, hard turn, etc.)
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Appendix A  Malfunctions and Diagnostic Events
APPENDIX A  MALFUNCTIONS AND DIAGNOSTIC EVENTS

ISAAC OnTheGo detects two types of anomalies:
Compliance malfunctions ( )and Data diagnostic events ( ).
Both are signalled to the driver by an indicator on ISAACs tablet,
and require different actions based on the category.
Refer to the code below corresponding to the code on the tablet
for details on the possible malfunctions, events, and required actions.

CODE

CATEGORY

WHATS HAPPENING

ANOMALY TYPE

REQUIRED ACTION

The electronic logging device (tablet) is not powered and
fully functional within one minute of the vehicles engine
receiving power and does not remain powered for as long
as the vehicles engine stays powered.

Data diagnostic
event

Make sure the key in the ignition is in the ON position, and the tablet
is correctly inserted in its cradle. For further diagnostics, contact
ISAAC Instruments technical support team.

The electronic logging device (tablet) is not powered for an
aggregated in-motion driving time of 30 minutes or more
over a 24-hour period across all driver profiles.

Compliance
malfunction

Inform the transporter of the malfunction. Use compliant paper logs
to reconstruct the record of service hours for the current 24-hour
period and the previous 7 consecutive days. Continue recording
hours of service on compliant paper logs until the electronic logging
system is back in compliance.

The electronic logging system loses ECM connectivity to any
of the required data sources (engine power status, vehicle
motion status, miles driven, and engine hours) and can no
longer acquire updated values for the required ELD
parameters within five seconds of the need.

Data diagnostic
event

E

The electronic logging system connectivity to any of the
required data sources (engine power status, vehicle motion
status, miles driven, and engine hours) is lost for more than
30 minutes during a 24-hour period aggregated across all
driver profiles.

Compliance
malfunction

Inform the transporter of the malfunction. Use compliant paper logs
to reconstruct the record of service hours for the current 24-hour
period and the previous 7 consecutive days. Continue recording
hours of service on compliant paper logs until the electronic logging
system is back in compliance.

T

The electronic logging system can no longer meet the
underlying compliance requirement to record Coordinated
Universal Time (UTC), where ELD time must be
synchronized with UTC, not to exceed an absolute deviation
of 10 minutes at any time.

Compliance
malfunction

Inform the transporter of the malfunction. Use compliant paper logs
to reconstruct the record of service hours for the current 24-hour
period and the previous 7 consecutive days. Continue recording
hours of service on compliant paper logs until the electronic logging
system is back in compliance.

9
Power

P

2
Engine
synchronization

Time

ISAAC OnTheGo - Basic Quick Reference - Rev2

This usually occurs while the recorder is performing a firmware
update. Communication generally returns on its own after a few
minutes. If this state persists, contact ISAACs technical support
team.

31 / 33

Appendix A  Malfunctions and Diagnostic Events
CODE

CATEGORY

WHATS HAPPENING

Positioning

For a cumulative elapsed time that exceeds 60 minutes over
a 24-hour period, the electronic logging system failed to
acquire a valid position measurement within 5 miles of the
commercial motor vehicles movement.

Compliance
malfunction

Inform the transporter of the malfunction. Use compliant paper logs
to reconstruct the record of service hours for the current 24-hour
period and the previous 7 consecutive days. Continue recording
hours of service on compliant paper logs until the electronic logging
system is back in compliance.

Data recording

The electronic logging system can no longer record or retain
required events or retrieve recorded logs that are not kept
remotely by the motor carrier.

Compliance
malfunction

Inform the transporter of the malfunction. Use compliant paper logs
to reconstruct the record of service hours for the current 24-hour
period and the previous 7 consecutive days. Continue recording
hours of service on compliant paper logs until the electronic logging
system is back in compliance.

Any required data field is missing at the time of its
recording.

Data diagnostic
event

No immediate action is required. Missing data events are monitored
by ISAACs electronic logging system, and in the event they persist,
will generate a compliance malfunction listed in this table.

The operation of the data transfer mechanism(s) is not
confirmed

Data diagnostic
event

Alternatively, you can display requested information to roadside
authorities directly on the tablet. The data transfer mechanism will
be unsuccessful when no cellular communication is available, and
will resume when communication returns. If data transfer fails when
cellular communication IS available, contact ISAACs technical
support team.

Compliance
malfunction

Inform the transporter of the malfunction. Use compliant paper logs
to reconstruct the record of service hours for the current 24-hour
period and the previous 7 consecutive days. Continue recording
hours of service on compliant paper logs until the electronic logging
system is back in compliance.

Data diagnostic
event

No immediate action is required. When logging into ISAACs tablet,
you are advised of and can claim unidentified (unassigned) driving
time for the vehicle. Remaining unclaimed driving hours are visible
to office personnel with ISAACs reporting.

L

R

3

Missing required
data elements

ANOMALY TYPE

4
Data transfer
Following the electronic logging systems first failure to
confirm the success of the data transfer mechanism which
was reported as a Data diagnostic event, the system stays in
the unconfirmed data transfer mode in the next three
consecutive monitoring checks performed every 24hrs.

S

5

Unidentified
(unassigned)
driving records

More than 30 minutes of driving time for an unidentified
driver is recorded within a 24-hour period

ISAAC OnTheGo - Basic Quick Reference - Rev2

REQUIRED ACTION

32 / 33

Appendix B  ELD Indicators
APPENDIX B  ELD INDICATORS

Indicator
1
Radio frequency

Status

Description

Blinking - Blue

Bluetooth communication active

Blinking - Orange

WLAN communication active

Blinking - Purple

GPS reception active

1

2
3

4

5

6

7

8

Note: Indicators show the activity of different communication types in alternation.
2
Battery

3
Android system
indicators
4
5

6

7

8

Or

or

or

Or

Solid Orange

Battery currently charging

Solid Green

Battery fully charged

Blinking Orange

Intermittent charging detected  verify the connection.

Alternate blinking
Red and Orange

Abnormal battery status  place a service call.

Solid Red

Weak battery charge (< 10%)

Blinking Red

Battery not charging  temperature < 0C

Note: The indicators appearing in ISAAC OnTheGo are managed by the Android
operating system and are similar to those of the Getac Z710 tablet described in items
1

and

2

.

Icon with exclamation
mark

There are items to review: unassigned driving, unapproved
logbook modifications, or unsigned daily logs

White

Unread messages with number of messages shown.

Red

Some unread messages are priority messages.

White/White

There are no data diagnostic events and no compliance
malfunctions.

White/Red

There is at least one compliance malfunction.

Red/White

There is at least one data diagnostic event.

Green

Connection between the tablet and the telemetry server is
active (via the cellular network).

Red

No connection between the tablet and the telemetry server
(via the cellular network).

Green

Connection between the tablet and the recorder aboard the
vehicle. Is active.

Red

No connection between the tablet and the recorder aboard
the vehicle.

Or

ISAAC OnTheGo - Basic Quick Reference - Rev2

33 / 33


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