User manual for "Trimble Duo - eDriver Logs ELD"

Below you will find the vendor provided user manual for the ELD product "Trimble Duo - eDriver Logs ELD".

For contact information and additional devices produced by the same vendor see their page PeopleNet.

eDriver Logs ELD for Android

Driver Guide
PEOPLENET CUSTOMER SUPPORT | 888-346-3486

The eDriver Logs ELD system complies with and is tested against the United States Department of
Transportation (USDOT) Federal Motor Carrier Safety Administration (FMCSA) specifications as
found in 49 CFR Part 395 for Electronic Logging Devices, Subpart B.
NOTE:
Trimble bears no responsibility for the drivers failure to comply with this
requirement.

This guide is intended to complement Trimbles eDriver Logs ELD training. No
driver should attempt to rely solely on the eDriver Logs ELD guide without
first completing training from your company.

You are required to keep this guide in your vehicle at all times. Provide this
documentation to the auditor in the case of a D.O.T. inspection. eDriver Logs
ELD relies on accurate input of data and appropriate use by the driver.
PeopleNet assumes no liability for erroneous, accidental, or intentional input
of data or misuse of the product.

If there is an ELD Compliance Malfunction on the device and you are not
able to immediately resolve the malfunction, you must begin keeping paper
logs until the device is once again compliant. Refer to the Troubleshooting
section for common causes and resolutions. If your logs can no longer be accessed on the device, you must reconstruct your logs on paper for the current
24-hour period and the previous 7 consecutive days. For this reason you are
required to carry a paper log book in your vehicle at all times.

The regulations announced by the FMCSA and the Canadian government
are subject to change. PeopleNet will endeavor to automatically update the
eDriver Logs ELD device as soon as practical. Trimble assumes no liability for
reasonable delays in providing system updates or upgrades.

Table Of Contents
Login
Android Navigation Buttons

4
5

Logout

Driver Overview
Available Drive Time Color Gauge

6
7

Symbols & Warnings

Manual Location Data Entry

View Logs
Grid View
Events
Details
Certify
Accept/Reject

22
22
23
23
24
25

Device Abbreviations & Terms

Driver Options

Driver Status
Preview Availability
Initial Status
Review Previous DVIR
Status Change
Rest Break

11
11
12
13
14
15

Safe Mode

Malfunction & Data Diagnostic Event Indicators

DVIR

Co-Driver Login

Trailers

Shipments

Troubleshooting
Communications
GPS
Ignition
Odometer
Power
Touchscreen
Login Errors
Application Errors

32
32
32
33
33
34
34
35
35

Country Selection

Instructions For Law Enforcement Officials

Login
WARNING: If using a Tablet device, LOGIN, LOGOUT and HOS data may not be accurate if the device is not wired or wireless connected to the ECM during
eDriver Log events. Federal Regulations require device to be connected to ECM of the vehicle.

Q &A

Q: What if I was not provided with a password?
A: If your motor carrier did not provide you with a password you will need to
contact your motor carrier to request a password.

This screen is shown when the vehicle is stopped and no driver is signed in to the logging
device. Tap on the line that says Enter Driver ID, then use the on-screen keyboard to enter the
Driver ID. Tap Next on the keyboard to move to the password line. Type your driver password.
Then tap the Done button on the keyboard. Tap Sign In.

TIP: Wherever an underlined text field appears on the screen, tap once above the line to show
the keyboard. Tap the Done button when you have finished typing to close the keyboard.

When you sign in, the device will contact the PeopleNet Server and download your daily logs.

Logout
ACCESSING eDRIVER LOGS FROM PEOPLENET MOBILE SOFTWARE (PMOBILE)

ANDROID NAVIGATION BUTTONS
The Home button will return
you to the main screen of the
Android tablet.

From the Home screen tap the eDriver Logs icon. Yellow
box in below image. This will return you to the eDriver Logs
application.

The Recent Apps button will show you the
most recent applications running on your
Android device.
The Back button will return you to a
previous screen. The Back button is used if
you mistakenly tap the Status button. Tap
the Back button to return you to the main
driver screen.

NOTE: Always review your logs before operating the
vehicle to ensure that all information is true and correct.
You are responsible for ensuring that all records required
to be in your possession are available in electronic and/or
paper format.

When you are finished with your shift
or otherwise done using the vehicle,
tap Status and then tap OFF Sign Out.
Do not use the Rest Break feature unless you will
be returning to duty in the same vehicle during your
shift.
If the DVIR feature is enabled, you may be prompted
to create a driver vehicle inspection report before
signing out.
You may also be prompted to review your logs on the
device during sign out. Tap Yes to be taken to the
log(s) that require review. See View Logs for more
information. Tap No to proceed without reviewing
your logs. Tap Back to cancel and return to the Driver
Overview.
After the sign out process is complete, the logging
device will send your records to the PeopleNet Server.
TIP: Logging out of PeopleNet Mobile Software will
also log you out of eDriver Logs ELD.

Driver Overview
This is the main screen of the application, showing
the drivers name, current duty status, and hours and minutes
of driving time left.

A: Options Icon, tap to bring up Review Logs, Request Logs,
Take Exception, Diagnostics, and Roadside Inspection.
Either make a selection or tap the Options Icon again to
close the options from view.
B: Driver Name, the name of the driver that the
information is currently being displayed for.
C: Current Status, displays the current status of the of the
driver and the date and time of the status change.
D: Gain Time, the date (month/day/year) and time at which
your available drive time will increase, presuming you do
not change duty status before then.
E: Driver Card, if another driver is logged into the device a
driver card will display. The status of the additional driver
will be shown as well as the name, country selection and
time left.
F: Status Button, tap the button to change the status of
the driver.
G: Options Button, tap to bring up the options. You
may view Review Logs, Request Logs, Take Exception,
Diagnostics, and Roadside Inspection. Either make a
selection or tap the Options icon (A) to close the Options
menu.

H: + Driver, tap the button to allow a co-driver to sign in.
The driver will become the active driver and the Driver
Name (B) will be shown with that new driver.
I: Shipment Button, tap the button to enter in shipment
information.
J: Trailers Button, tap the button to add a trailer or make a
trailer change.
K: Logs Button, tap the button to display the Logs screen.
L: DVIR, tap the button to enter the DVIR
M: Rest Break Button, tap this to change your status to OFF
and begin a break
N: System Time, displays the current date, time, and time
zone.
O: Symbols & Warnings Area, icons displaying the current
status of connection and missing information will be
displayed.
P: Available Drive Time Gauge, your available drive time
will be shown as a colored gauge. The color reflects the
appropriate driving time left.

AVAILABLE DRIVE TIME COLOR GAUGE

US property-carrying US passenger-carrying Canada south of
limits1
limits2
60N limits3

The color reflects the approximate driving time remaining:
Work Shift

Green - more than 3 hours remaining
Yellow - between 1 and 3 hours remaining
Red - less than 1 hour remaining

Daily
Cycle

Tap the circled arrow below Gain Time At to display Driving Time Details, including active
exceptions and the time remaining under each applicable hours of service rule. You may need
to swipe up and down to view more detail if it does not all fit on the screen. The information
displayed includes Active Exceptions, Work Shift Driving, Work Shift Rest Break, Work Shift
Duty, and Cycle Duty.

If you have uncertified logs or proposed edits that require review, you will notice an orange flag
over the Options button and three orange lines in the upper left corner. See Options and View
Logs for more information. A red flag indicates missing data. See Driver Options.

Driving

11 hours

10 hours

13 hours

Rest
Break

8 hours

Not applicable

Duty

14 hours

15 hours

14 hours

Driving

Not applicable

13 hours

Duty

Not applicable

14 hours

Off Duty Not applicable

Not applicable

14 hours

Duty

See US 49 CFR 395.3

60 hours in 7 days
or
70 hours in 8 days
2

See US 49 CFR 395.5

Q: What is Available Drive Time, and how
is it calculated?
A: Available Drive Time is the maximum
time in hours and minutes (hh:mm)
that a driver legally may continue to
operate a commercial vehicle without
rest. The logging device calculates the
time remaining until each applicable
hours of service limit will be reached.
The lowest of these is displayed as
Available Drive Time.

60 hours in 7 days
or
70 hours in 8 days
3

70 hours in 7 days (Cycle 1)
or
120 hours in 14 days (Cycle 2)

See CA SOR-2005-313 12-29

Q: What does it mean if driving time left
is N/A?
A: N/A means that the logging device
cannot calculate Available Drive Time
due to insufficient data. Review all
records of duty status, including paper
logs, to determine your actual driving
time left.

Symbols & Warnings
Q: What is the difference between Work Shift rules and Daily rules?
A: Work Shift rules restrict the on duty time that a driver may
accumulate from the moment the driver reports to duty to the
moment he or she is released from duty. Work Shift calculations do
not reset until the driver has accumulated the minimum consecutive
off duty time required by the applicable US or Canadian hours of
service regulations.
Canada has additional rules, called Daily Rules, which restrict the on
duty time a driver may accumulate from the start of one 24-hour log
period to the start of the next and establish mandatory minimums for
the total off duty time a driver must accumulate within a log period.
Daily calculations automatically reset at the beginning of each log day.
Q: Why do my driving time details sometimes show Salesperson
instead of Cycle Duty?
A: If you are operating in the US as a driver salesperson1, the typical
cycle duty limit does not apply toward your driving time left so
long as you do not exceed 40 hours driving in any period of seven
consecutive days. The salesperson value shows how long you may
continue to drive under this driver salesperson exception.
1

ENGINE OR BLACK BOX CONNECTION STATUS
[Green] The logging device is currently connected to your vehicle gateway. All drive time
will be recorded correctly.
[Gray] The black box or Vehicle Data Service has stopped sending data to eDriver Logs
ELD. Drive events will not be recorded and paper logs should be used.
[Red] The connection to the engine has been lost and drive events will not be recorded.
Paper logs should be used.

PFM CONNECTION STATUS
[Green] The vehicle gateway currently has a cellular connection and is able to send data.
[Yellow] The cellular connection has been closed because the logging device has no new
data to send. A connection will be re-established when there is data to send.
[Red] The vehicle gateway cannot connect to make a cellular connection. Reasons may
include low signal strength or a network service interruption.

See US 49 CFR 395.1(c)

Symbols & Warnings
GPS CONNECTION STATUS

exact type of diagnostic event that has occurred, and see Troubleshooting for common causes
and resolutions.

[Green] The device currently has a good lock on GPS.
[Yellow] The device is connected to some GPS satellites but not enough to establish a
valid position. Location information will need to be filled in manually.

UNKNOWN DRIVER

[Red] No GPS connection available. Location information will need to be entered
manually.

The vehicle is moving but the person operating the vehicle has not been identified. Stop driving
and either sign in or change status as directed.

LOGS PENDING
The logging device is waiting for driver logs to be synchronized with the PeopleNet Fleet
Manager.

NO TRAILER
The trailer list is empty.

NO SHIPMENT
The shipment list is empty.

MISCELLANEOUS WARNINGS
[Orange] This icon can represent a few different warnings. Read the text that
accompanies the icon to determine what the warning is and if any action is needed.
[Red] Data diagnostics appear on your device when a driver is signed in to the
application. If your device enters a data diagnostic state, you will see a red triangle icon
in the action bar at the top of the screen. Navigate to your log events to determine the

Device Abbreviations & Terms
The following abbreviations and terms are used in records generated by this logging device.

Comms

Cellular Communications

OFF

Off Duty

Driving

On Duty, not driving

ECM

Engine Control Module

Personal Conveyance

ELD

Electronic Logging Device

PCG

PeopleNet Connected Gateway

ELD Login

When an authorized user logs in to an ELD

PFM

PeopleNet Fleet Manager

ELD Logout

When an authorized user logs out of an ELD

PMG

PeopleNet Mobile Gateway

Inactive - Charged

A log event that was edited and is no longer the active event

Sleeper Berth

Inactive - Rejected

A request edit that was rejected and was not applied to your
log

Yard Moves

Inactive - Requested

A log edit that has been requested by a non-driver PFM user
but has not yet been applied to your log

Driver Status
PREVIEW AVAILABILITY
Every time you sign in, the logging device will request your electronic records of duty status
(daily logs) from the PFM server.

Q: Ive been waiting a long time, but still havent received my logs. What
should I do?
A: The system will try to reach the server for sixty seconds. If the server
cannot be reached, you will receive an error message and must reestablish
communications before signing in. If you have recently signed in to this
device, a Stop button will appear after sixty seconds, allowing you to
continue signing in without reaching the server.
Q: I received a message that there are proposed edits and/or uncertified logs
that need to be reviewed on the PeopleNet eDriver Logs website. What do
I do?
A: You will need to sign in to the ELD Driver Portal to complete these actions,
as they are required on logs older than can be accessed on the device.

When you receive a message that logs are received or up-to-date, tap OK to view your last
recorded duty status and current driving time left.

If you are configured to operate commercial vehicles in both the United States and Canada, you
may preview your driving time left for either country before completing the sign in process. For
more information see Country Selection.
TIP: If you entered the wrong login information or do not yet have enough time available, tap
Cancel to return to the Login screen. Re-enter the correct information or wait until you have
time available and try again.

INITIAL STATUS
After previewing availability, tap Status and then choose the button that best represents
your initial duty status. See the Change Status section for a complete list of buttons and
corresponding duty statuses.

Q: I dont see a Driving button. How do I record when I am driving the
vehicle?
A: When you tap ON Driver, you are indicating that you are on duty and
preparing to operate the vehicle. The logging device will detect when the
vehicle is moving and record the correct duty status for you based on the
movement of the vehicle. See the details below.
If you are the only driver signed in to the vehicle, you will be automatically
transitioned to Driving status any time the vehicle moves, unless you are in
Personal Conveyance or Yard Moves status.

ON Driver
D

You will be required to enter an annotation (comment) when selecting Yard Moves (ON YM) or
Personal Conveyance (OFF PC). See Change Status for more information about these options.

vehicle reaches
5 mph

Drivers duty status is
recorded as Driving
(Line 3)

vehicle stops
for 5 minutes

Driver is promted
whether to remain
Driving or change to
On Duty

ON Driver

Q: I dont have a co-driver. Do I still need to tap the On Duty (Driver) button
before I operate the vehicle?
A: Yes. The logging device uses this information not only to maintain accurate
driver logs but also for other record keeping, such as determining when driver
vehicle inspection reports need to be created or reviewed.

If you are the first driver to sign in during your work shift, the device will prompt you to confirm
the vehicle ID. If the vehicle ID has changed or is not correct, tap the pencil icon and enter or
update the vehicle ID. If the vehicle ID displayed is correct, or you are finished entering the
ID, tap OK. Please use caution when updating your vehicle ID to validate that the vehicle ID
matches the one used by your carrier.
You may be prompted to enter your location if GPS data is not available.
See Manual Location Data Entry.

REVIEW PREVIOUS DVIR
If the DVIR feature is enabled and you are the driver of the vehicle, you will be prompted to
review the most recent driver vehicle inspection report for each resource in the current vehicle
combination. If a trailer was removed during sign in, you will be prompted to create a driver
vehicle inspection report for each trailer removed. See Driver Vehicle Inspection.
The Driver Overview screen will be shown when the sign in process is complete. Always review
your logs before operating the vehicle to ensure that all information is true and correct. You
are responsible for ensuring that all records required to be in your possession1 are available in
electronic and/or paper format.

Q: I performed some work after signing out of the logging device
but before signing in again. Can I record that activity now?
A: Yes, but only if the activity you wish to add was On Duty, not
Driving. After completing the sign in process, go to Options to
add Pre Shift time (time worked just before signing in to the
logging device) and/or Post Shift time (time worked just after
signing out of the logging device). Your driving time left will be
recalculated accordingly. You are also able to use the Driver Portal
to make edits to your log.

TIP: Tap Back to go back and change a response without starting over. Tap Cancel to discard all
previous responses and restart the sign in process from the beginning.
1 See US 49 CFR 395.15(b)(4) and CA SOR-2005-313 84

STATUS CHANGE
Starting from the Driver Overview screen, tap Status and then choose the option that best
describes your current activity.
These additional options may be available if enabled by your carrier:

These options are available for all drivers:
Choose this when you are on duty and taking control of the vehicle. The logging
device will detect when the vehicle is moving and automatically record your
activity as D (Line 3) when the vehicle is moving and ON (Line 4) when the
vehicle is stopped. No other driver may take control of the vehicle until you
choose a different status, start a Rest Break, or Sign Out.

Choose this if you are relieved from all responsibility for performing work and
taking control of the vehicle for your own personal use. This will record your
activity as Authorized Personal Use of CMV (PC) (OFF, Line 1).
Choose this if you are moving your vehicle inside your carriers yard. This will
record your activity as Yard Moves (YM) (ON, Line 4).

Choose this if you are on duty but not in control of the vehicle. This will record
your activity as ON (Line 4). However, if there is no primary ON Driver, and
vehicle movement is detected by the logging device, you will be considered the
primary driver and your status will be moved to D (Line 3).

Choose this if you are switching vehicles, continuing to work in the office or
shop, or performing other duties that are NOT associated with the ELD you
originally signed into.

Choose this when you are beginning a period of rest in the vehicles sleeper
berth. This will record your activity as SB (Line 2).
Choose this when you are relieved of duty and are signing out of the Android
device. This will record your activity as OFF (Line 1). To record your status as off
duty without signing out of the logging device, see Rest Break. If the carrier has
enabled it, you may have the option to sign out while remaining on duty.

REST BREAK
The Rest Break feature is used for recording off duty activity
during the work shift. Drivers who use this feature remain
signed in to the application, thereby avoiding the screen
prompts associated with signing out of a logging device and
signing back in again.
WARNING: Drivers should only use this feature if they
will return to duty in the same vehicle before the end
of the work shift.
To begin a rest break, tap the Rest Break button in the upper
right of the driver overview screen and confirm that you want
to start a break now. This will record your activity as Off Duty
(Line 1) without signing you out of the application.

ADD REMOVE RESOURCES
The application will determine the minimum rest necessary
to improve driving time, and show this value as Gain Time
At. When the required rest break time is fulfilled, Gain Time
At and Available Drive Time will be recalculated.
To end a rest break, tap the red Stop Break
button in the upper right to display the Status
screen.
Choose ON Driver if you are returning to duty and will be
operating the vehicle or ON Not Driver if you are the codriver. Choose SB if you will continue resting in the vehicles
sleeper berth before returning to duty. Choosing any button
other than OFF Sign Out will return to the Driver Overview
screen and cause Gain Time At and Available Drive Time to
be recalculated.
When you are finished using the vehicle, dont use the Rest
Break feature. Instead, choose OFF Sign Out from the Status
screen. This will begin the sign out process and trigger a
post-trip driver vehicle inspection (if applicable).

If you are the first driver to sign in during your work shift, you
may be asked to review the trailers and shipments added by
a previous driver, and remove or add new resources.
Tap Remove to remove the selected resource shown on the
left without recording it on your log. To add a shipment,
enter the ID in the Shipment ID field on the right and then
tap Add. You may also add or remove resources after you are
signed in.
Tap Next to keep all resources shown. This will record these
resources, if any, on your current driver log.

Driver Vehicle Inspection
REQUEST DVIR
After choosing the ON Driver button or adding a trailer to the
vehicle combination, verify the ID of the resource that you
are using, and then tap Request DVIR.
The logging device will request the most recent driver vehicle
inspection report and refresh this screen when a response is
received. Fill in any empty boxes and tap Next.

already stored on the logging device, it will be presented
for you to review. If not, perform your own inspection and
create a new DVIR listing any defects you find.

Tap Yes if you are satisfied with the vehicles condition,
otherwise tap No. If any unresolved defects were listed on
the report, you will also need to select Complete or Not
Needed for Repair Status. Tap Done to submit the report.

REVIEW & SUBMIT
If a previous report is presented for you to review, use the
arrow buttons to scroll through the report and review all the
information provided. See View DVIR.
If any defects are listed, verify that a statement is present
certifying that the defects were repaired or that repair is not
needed. Be sure to review all defects for each resource in the
current vehicle combination. When you are done with the
review, tap Next to show the acknowledgment screen.

SELECT RESOURCE

Q: Ive been waiting a long time without receiving the
most recent report. What should I do?

When it is time to create a driver vehicle inspection report, a
list of resources subject to inspection will be shown. Tap once
on a resource to highlight it and then choose the appropriate
button.

A: If you have waited at least 60 seconds, tap Stop to
continue the inspection process without a response
from the web server. If a previous un-reviewed report is

Driver Vehicle Inspection
SELECT PART & DEFECT
When you tap Add Defects or Edit Defects, a list of parts
will be shown for the selected resource. Tap once on a part to
highlight it, and then select one or more defects from the list
on the right. All defect lists will include an option for Other,
where you can type in your own description.

No Defects
Choose this to report that the resource is free of defect or deficiency.
Add Defects
Choose this to note one or more defects for the resource.

A resource ID shown in blue and having a message of No
Defects or Defects Added on the right indicates that you
have completed a DVIR for that resource during the current
inspection process, or that an unrepaired defect has been
carried over from a previous report. You must complete a
DVIR for all resources in the list to move to the next screen.
See Carry Over Defects.

CARRY OVER DEFECTS

Repeat this process for each defective part. Tap Done to
return to the Select Resource screen. After inspecting all
resources, tap Finish if there are no defects to report, or tap
Next to show the Review & Submit screen.
NOTE: Part names and defect descriptions are specific to
the type of resource (vehicle or trailer) currently selected
for inspection. Both lists can be customized by your motor
carrier.

In some cases, the previous DVIR for an asset may include
a defect that was certified as Repairs Not Necessary. This
suggests that the defect or deficiency may still exist, but
that repair is not required in order for the vehicle to be
operated safely.
The logging device will carry over such defects to the next
driver vehicle inspection report. You will be notified when
beginning a new inspection report if the previous report has
such defects. You may add to or edit these defects as needed
before submitting your new inspection report.

Driver Vehicle Inspection
VIEWING THE DVIR
A driver vehicle inspection report includes the following information:

Resource type (Vehicle or Trailer) and ID

Odometer2

Certifying agent or driver

Location of vehicle when the driver vehicle inspection
report was created

Date3 and time

Defects or deficiencies noted, or No Defects

Report creation details:
Driver

This screen allows you or an official to view the most recent
driver vehicle inspection report for any resource (vehicles,
trailers, etc.) in the vehicle combination. You also have the
option to start a new DVIR during your shift.
Starting from the Driver Overview screen for any driver,
tap DVIR1 to see the report for the first available resource
(typically the vehicle). Tap the tabs at the top left of the
screen to navigate between the different resources.

Repair certification details (if applicable):

Repairs Made or Repairs Not Necessary

Driver review/acknowledgment details:
Driver
Date3 and time

Date3 and time

Safe to Operate or Unsafe to Operate

To begin a new DVIR at any time, tap the + Add DVIR button. Once you have started an open DVIR, you will have the option to
toggle between the Certified or Opened DVIR and to edit or add to the open DVIR with the Edit DVIR button.
Visible only if the DVIR feature is enabled; selectable only if a driver vehicle inspection report is available for viewing

Visible only when viewing a DVIR for a Vehicle

Displayed in month/day/year format

Trailers

Co-Driver Login

From the Driver Overview screen, tap the Trailers
button.

Tap + Driver to allow a co-driver to sign in.
Tap on the line that says Enter Driver ID, then use the on-screen keyboard to enter the Driver
ID. Tap Next on the keyboard to move to the password line. Type your driver password. Then
tap the Done button on the keyboard.
The co-driver will be logged into the ELD device and will need to tap either Cancel (if they
logged in by error) or Status. Cancel will return the screen to the previous driver. Choosing a
Status will take you to the Shipments screen where you can continue with the current shipment
or add additional shipments. This will activate the co-driver on the ELD screen. To select the
previous driver, tap the Driver Card, this will toggle the driver information on the ELD screen.

Driver Card

To add a trailer to the list, enter the trailer ID and
then tap Add (or Enter on the keyboard). This will
add the trailer as a current resource and also record
this information on the current days log for each
driver who is signed in. To drop trailers, tap on one
or more check boxes in the list on the left, and then
tap Remove. Tap on Home to return to the Driver
Overview.

Shipments

Country Selection

From the Driver Overview screen, tap the
Shipments button.
To add a shipment to the list, enter the
shipping document number (if applicable)
or the shipper name and commodity name,
and then tap Add. This will add the shipment
as a current resource and also record this
information on the current days log for each
driver who is signed in. To drop a shipment,
tap on it once to highlight it in the list, and
then tap Remove.

TIP: If adding multiple shipments bound for separate destinations, add them one at a time so that each is listed on a
separate line. This will allow you to remove individual shipments at each stop so the shipment list always reflects your
current load.

If you are configured in the PFM to operate
commercial vehicles in both the United States
and Canada, you may preview your driving time
remaining for either country before completing
the sign-in process. Tap the flag icon to select
your country setting. All screens, including
Driver Overview, View Logs, and Safe Mode,
will update to show your hours of service
information for the selected country.

Manual Location Data Entry
The ELD device uses GPS to determine the vehicles location at the time of each duty status
change and driver vehicle inspection. If valid coordinates cannot be obtained from GPS, you will
be prompted to enter the location. GPS entry consists of the following fields:

Type

Choose from City/State, Intersecting Highways, Highway/Mile post or
Highway/Service Plaza.

Name

(Optional) Enter the customer name or landmark where the status change
or inspection took place. This name will appear in the Events view of your
driver logs to provide additional context for your activities. See View Logs.

City

Enter the name of the city. If outside city limits, enter the name of the
nearest city, town or other population center.

State/Province Select the state, province, or territory.
If GPS coordinates are not available when the automatic motion detection system records a
status change, the driver will need to enter the location of that change after the vehicle stops
moving.
If there is a red flag over the Options button, tap on it and then tap Missing Data. This will
display the location data entry screen, where you should verify the date (month/day/year) and
time at the top of the screen for each duty status change before entering the location where
that change occurred. Enter an annotation to document the change.
TIP: If the logging device frequently prompts you to enter location data, reference GPS
Troubleshooting.

View Logs
This screen allows you, or an official, to view your electronic
record of duty status (daily log) for each day required to be
in your possession1. It also allows you to certify your logs and
accept or reject edits to your logs that were proposed by a
user on the PFM website. If all the details do not fit on one
screen, swipe the screen up and down to scroll.
Starting from the Driver Overview screen for the driver, tap
Logs to see the grid view (graph of duty statuses) for
todays date (month/day/year). Tap the Events/Grid button
to toggle between the grid view and a line-by-line detail view.
Use the arrows on either side of the date or swipe the screen
side to side to navigate through your log history. The Details
button displays general carrier, driver, and ELD information.
The Certify button allows you to certify your log for the day
displayed.
1

See US 49 CFR 395.15(b)(4) and CA SOR-2005-313 84

GRID

Graph of all duty statuses for each 24-hour period starting at midnight

Personal Conveyance (OFF)

Total hours

The grid is color coded as follows:

Yard Moves (ON)

All Other Statuses

EVENTS (LOG DETAILS)

DETAILS

Duty status changes and locations

Log date, time, and time zone

Distance driven1

Remarks and annotations

[Canada format only] The cycle being followed

Exceptions claimed by the driver

Name of motor carrier

Edits and requested changes
See Device Abbreviation & Terms for details

USDOT number of motor carrier

Total duty hours for the 7- or 8- consecutive day
period [US format] or 7- or 14- day cycle [Canada
format] ending today2

Main office address

Current odometer and engine hours2

Malfunction and data diagnostic events
See Malfunction & Data Diagnostic Event
Indicators for more information

Drivers home terminal name

Current location2

Home terminal address

Malfunction and diagnostic indicators

Driver name, ID, license number, and state

Co-driver(s)

ELD Provider, Registration ID, and Identifier2

Vehicles (trucks or tractors), trailers, and shipments

Excluding any distance traveled while operating a CMV as a personal conveyance

Visible only when viewing a log for the current date

CERTIFY

Q: If I am off duty for several days in a row, do I have to certify
each day?
A: If you have been continuously off duty for multiple days,
display the log for the last day on which you were off duty, and
tap the Certify button. You will be prompted to certify the
range of dates encompassed by that off duty event.

Displays a prompt to certify your log for the date displayed

You must enter your password when certifying your logs

Logs cannot be certified if there are pending proposed
edits or Unidentified Driver events

Q: What if I need to certify logs that are not available on the
mobile device?
A: You will only be able to certify the previous 7 or 14 days on the
mobile device, depending on your driver type. You can certify
older logs through the ELD Driver Portal.

Accept / Reject
If a administrator has proposed an edit to your log, you will need to Accept or
Reject the edit either from the Driver Portal or through the Logs screen on the
device.
To view a proposed edit, navigate to the day of the edit, then tap Events. Scroll
through the events to locate the proposed edit, shown in red. You can also
tap Review Logs from the Options menu to navigate to any log that requires
review. See Driver Options. Tap the proposed event and tap Accept or Reject.
You can use the Annotate button to add a comment to the event.

Q: What happens if I reject an edit?
A: The event will be displayed as Inactive - Rejected. Your availability will not be
affected and you will not need to re-certify the log.
Q: What happens if I accept an edit?
A: The event becomes an active event in your log. Your availability is recalculated
accordingly and you will need to re-certify the log.
Q: What if an edit was proposed for a date that is not available on the mobile
device?
A: You will only be able to view the previous 7 or 14 days on the mobile device,
depending on your driver type. You can review older logs and accept or reject
edits through the ELD Driver Portal.

Driver Options
These options provide a way to record additional information on your logs, synchronize logs with the PFM, view system diagnostics, and other functions. Starting from the
Driver Overview screen, tap Options.

REQUEST LOGS
This option allows you to synchronize electronic records with the PFM at any time
during your trip. Use this if you need to:

Download amendments to your logs for the current or previous day(s).

This option will be disabled if the logging device is unable to open a connection to
the PFM server and when the primary driver is in Driving status. See Symbols &
Warnings.

PRE-SHIFT
This option allows you to record On Duty, Not Driving time worked just prior to
signing in. Select the date (month/day/year) and time that the pre-shift activity
started and verify the total time to be added. Add an annotation when prompted
to document the reason for the change. Your Available Drive Time will be
recalculated accordingly.
This option will be enabled for up to 48 hours after the sign-in process is
complete if the drivers previous status was Off Duty.

EDIT VEHICLE ID
This option allows you to update the Vehicle ID if the device was provisioned
incorrectly or if the Vehicle ID has changed.

Driver Options
POST-SHIFT
This option allows you to record On Duty, Not Driving time worked just after the driver last
signed out. Select the date (month/day/year) and time that the post-shift activity ended and
verify the total time to be added. Add an annotation when prompted to document the reason
for the change. Your Available Drive Time will be recalculated accordingly.

100 Air-Mile1

Relief from the 30-minute rest break requirement and a limitation of 12 hours of Work
Shift Duty. Requires a return to the work reporting location. Only for property-carrying
drivers. This exception can be invalidated.

150 Air-Mile

Relief from the 30-minute rest break requirement. Work Shift Duty limit increased to
16 hours on 2 days in a 7-consecutive-day period or after any 34-hour restart. Only for
non-CDL property-carrying drivers. This exception can be invalidated.

This option will be enabled for up to 48 hours after the sign-in process is complete if the drivers
previous status was Off Duty.
3

Work Shift Duty limit increased from 14 to 16 hours. Does not increase Work Shift
Driving limit, and may only be used once every 7 consecutive days or after a 34-hour
restart. This exception can not be invalidated.

30 Minute Rest
Break4

Relief from the 30-minute rest break requirement. Only for property carrying drivers.
This exception can be invalidated

Adverse
Conditions5

Work Shift Driving limit increased by up to 2 hours. Does not increase Work Shift Duty
limit, and may not be used during the same shift with 16 Hour. This exception can not
be invalidated.

Agriculture6

Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only used during statespecified planting and harvesting periods. This exception can not be invalidated.

Emergency7

Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only used in a declared
Federal, State, or local State of Emergency. This exception can not be invalidated.

16 Hour

TAKE EXCEPTION
This option allows you to utilize one or more of the following (temporary) exceptions from
hours of service regulations. When you take an exception, your Available Drive Time will be
recalculated accordingly based on the type of exception claimed.

Certain restrictions apply; see US 49 CFR 395.1(e)(1)

Certain restrictions apply; see US 49 CFR 395.1(b)(1), US
49 CFR 395.2, and CA SOR-2005-313 76(2).

Certain restrictions apply; see US 49 CFR 395.1(e)(2)

Available to limited US drivers. Other restrictions also
apply. See US 49 CFR 395.1(o).

Certain restrictions apply; see US 49 CFR
395.1(k)

Available to limited US drivers

Certain restrictions apply; see US 49 CFR 390.5 or US
395.1(b)(2), and CA SOR-2005-313 76(1).

Driver Options
INVALIDATE EXCEPTION

UNIDENTIFIED DRIVER

This option allows you to invalidate a previously-taken
exception. This option is only available for the exceptions of
100 Air-Mile Radius, 150 Air-Mile Radius, and 30 Minute Rest
Break.

This option allows you to add driving events to your log that
were recorded while no driver was signed in to the device.
Unidentified driver events are recorded any time the vehicle
is moved without a driver signed in, or with multiple drivers
signed in but none in ON Driver, YM, or PC status. To avoid
these events, always make sure to properly sign in to the
device before moving the vehicle. This option is only visible
if unidentified driving events are associated with this device.

DIAGNOSTICS
This option allows you to view identification information
about the device, as well as a general system health check.
Tap and hold on System Check to view system details.

REVIEW LOGS
This option is visible if you have uncertified logs or if a
non-driver PFM user has proposed an edit to your log that
requires your attention. Tapping this option will take you to
the log(s) requiring review. See Certify and Accept / Reject
for more details.

MISSING DATA
This option allows you to back-fill information for duty status
changes that have been recorded in the past. This option
is only visible if required information (most typically the
vehicles location) was not available when the duty status
change was recorded. See Manual Location Data Entry.

Tapping this option will take you to the log date with the
unidentified driver event(s). Once you have reviewed the
event details, tap the event and then tap Accept or Reject
to either add the event to your log or discard it. Rejecting
the event will remove it from your view on the device. Other
drivers and non-driver PFM users will still have the ability to
view and accept or assign the event.
When you Accept an unidentified driver event, it is added
to your log and your Available Drive Time is recalculated
accordingly. The system automatically places in you in an ON
Not Driver status following the unidentified driver event.
Both the unidentified driver Driving and following On Duty
event will appear on your log with an Origin of Unidentified
Driver.

Q: What if I Reject an Unidentified Driver
event by mistake?
A: Rejecting the event permanently
removes it from your view on the device.
Contact your carrier to have them assign
the event to you as a proposed edit from
the PFM. You will first need to certify
your log before the administrator can
propose an edit.
Q: What if I Accept an Unidentified Driver
event by mistake?
A: If the driver who should have accepted
the event is your co-driver, you can
reassign the event to them. Tap on
the driving event and tap Reassign.
Enter your password when prompted,
select the co-driver from the list, enter
an Annotation (comment), and click
Reassign. Your co-driver must then enter
their password to approve the change.
The driving event will be removed from
your log and added to your co-drivers log,
and both of your Available Drive Time
will be recalculated accordingly.

Safe Mode

Driver options cont.

ROADSIDE INSPECTION
This option allows an enforcement official to review your
logs and allows you to send your logs for the current 24-hour
period and the previous 7 consecutive days via email or
webservice on the request of an enforcement official. To
send your logs, tap Roadside Inspection and then tap Data
File Transfer. Tap either Email or Webservice, as directed by
the enforcement official. The official should provide you with
a code to be entered in the Comments field. Enter the code
exactly as provided. Do not include the word code or any
other text. See Instructions for Law Enforcement Officials
for more information.

Safe Mode limits driver interaction with the system while the vehicle is moving. Safe Mode is
setup by the fleet administrator who configures the unit from the PeopleNet Fleet Manager.

TIP: If the person operating the vehicle is in Driving status and has less than one hour of driving
time left, audio warnings will sound periodically.

Malfunction & Data Diagnostic Event Indicators
See the following tables for ELD malfunction and data diagnostic event definitions.
General troubleshooting steps can be found in the Troubleshooting section.
Code

Data Diagnostic Event

Description

Code

Compliance Malfunction Description

Power

Device was not powered on within 1 min of the engine
receiving power, or lost power at any point while the
engine was powered on.

Power

Device lost power during driving events for a total of 30
min or more over a 24-hour period.

Engine Synchronization

Device lost connection to the ECM (or other data
source) for a total of more than 30 min during a 24-hour
period.

Timing

Device is not able to synchronize to UTC.

Positioning

Device is not able to acquire a valid position
measurement within 5 mi of vehicle movement for a
total of more than 60 min over a 24 hour period.

Engine Synchronization

Device was not able to receive data from the ECM (or
other data source) within 5 seconds of requesting the
data.

Missing Required Data
Elements

Device is missing required information for reporting on
driver logs.

Data Transfer

Device is unable to confirm the proper operation of the
certified primary roadside transfer mechanism.

Data Recording

More than 30 min of driving in a 24 hour period is
recorded under the unidentified driver profile.

Device is no longer able to record or retain required
event data or retrieve locally-stored recorded logs.

Data Transfer

Device continues to fail checks of the roadside transfer
mechanism for three days following a Data Transfer
Diagnostic Event.

Other ELD Detected

The PeopleNet eDriver Logs application has stopped
working or is not responding as expected.

Unidentified
Driving Records

Data diagnostics appear on your device when a driver is signed in to the application. If
your device enters a data diagnostic state, you will see a red triangle icon in the action
bar at the top of the screen. Navigate to your log events to determine the exact type of
diagnostic event that has occurred, and see Troubleshooting for common causes and
resolutions.

WARNING: If you are not able to immediately resolve the malfunction, you must begin keeping
paper logs until the device is once again compliant. If your logs can no longer be accessed on the
device, you must reconstruct your logs on paper for the current 24-hour period and the previous
7 consecutive days..

An ELD compliance malfunction appears on your device as a pop-up notification icon that sits on top of all applications. The icon will include the malfunction
description. The example shown is a Timing Compliance malfunction.
You must document the occurrence of a compliance malfunction and notify your carrier in writing within 24 hours, and reconstruct your record of duty status for the
current 24-hour period on a paper log. If the malfunction prevents you from accessing your logs on the device, you must reconstruct your previous 7 consecutive days of
logs on paper as well.
A compliance malfunction cannot be dismissed, it must be corrected before you continue using the device as an ELD. Refer to the Troubleshooting section for common
causes and resolutions. If you are not able to immediately resolve the malfunction, you must continue keeping paper logs until the device is once again compliant.

Troubleshooting
See the following tables for common troubleshooting steps.

COMMUNICATIONS
Symptom
System Check screen
shows Failed for
Comms

GPS
Possible Cause

Corrective Action

Antenna connections
not solid

From the PMobile Home Screen,
1) Select System. 2) Select OBC
Diagnostic. 3) Select Diagnostic Cell.
4) Tap Select on the bottom. Signal
strength should display 1 or greater.
If not 1 or greater than call PeopleNet
Customer Support, (888) 346-3486.

The comms indicator on
the Sign in screen is red
Driver logs or DVIR
cannot be downloaded
at sign-in

Cellular coverage
issue

Symptom
System Check screen shows
Failed for GPS
Missing locations appearing
on driver logs

Possible Cause

Corrective Action

Antenna
connections not
solid

From the PMobile Home Screen,
1. Select System, 2. Select OBC
Diagnostic, 3. Select Diagnostic Basic,
4. Tap Select on the bottom. GPS
Antenna should be good or best If not,
Call PeopleNet Customer Support,
(888) 346-3486.

Physical location
/ coverage issue

Move outside or away from buildings
or other objects that may obstruct
satellite view.

Record State Line Crossings
message on device

Move outside or away from buildings
or other objects that may obstruct
the signal. Call PeopleNet Customer
Support, (888) 346-3486.

Device is recording
positioning compliance
malfunctions

IGNITION
Symptom
Device is recording
engine synchronization
data diagnostic events
and/or compliance
malfunctions

ODOMETER
Possible Cause
Device not receiving
engine data from ECM

Corrective Action

Symptom

Call PeopleNet Customer Support,
(888) 346-3486.

System Check screen
shows Failed for
odometer
Missing odometer
conflicts appearing on
driver logs
Device is recording
engine synchronization
data diagnostic events
and/or compliance
malfunctions

Possible Cause

Corrective Action

Cables not connected

Verify the diagnostic port connectors
and any adapters used for installation
are connected tightly and snapped into
place.

Vehicle gateway not
receiving engine data
from ECM

Call PeopleNet Customer Support,
(888) 346-3486.

Installation did not
use the proper vehicle
management cables

Verify that the correct J1708 or
J1939 wires were used to connect
to the vehicle wiring. Verify that the
connection point on the vehicle was not
bypassed by some other connection.
Verify that the data lines used to
connect are live and sending data from
the databus.

POWER
Symptom

TOUCHSCREEN
Possible Cause

Corrective Action

Incorrectly installed
power wire or no
power to the vehicle
management cable
connector power pin

Screen does not power
on with engine crank
or when the hardware
power button is
pressed

Verify that the power and ground wire
are receiving a constant 12 or 24 volts
of power with the engine off. Verify
that the vehicle management cable
connector and any adapters used for
installation are connected tightly and
snapped into place.

Inconsistent voltage
to the device

Test the vehicles battery and alternator.
Check for faulty wiring; exposed or
corroded wiring or loose connections.

Device is recording
power data
diagnostic events
and/or compliance
malfunctions

Device is wired
through a master kill
switch

Re-wire the device straight to a
constant 12 or 24 volt source. See
Installation Guide for details.

Power Failure remarks
in driver logs
Device shutting
down or rebooting
unexpectedly

Symptom
PeopleNet eDriver Logs
stops responding to
touches
Screen does not power
on with engine crank
or when the hardware
power button is
pressed

Possible Cause

Corrective Action

Application not
responding

Reboot the Android device according
to the manufacturers directions.

Defective or damaged
touchscreen

Have your administrator submit an RMA
request to have the screen repaired.

No power

Verify that the device is receiving power
through the wiring harness.

Defective or damaged
touchscreen

Have your administrator submit an RMA
request to have the screen repaired.

APPLICATION ERRORS

Error Message

Possible Cause

Corrective Action

Error Message

Possible Cause

Corrective Action

Driver ID or password is
invalid for driver [xxx]

An incorrect ID or
password was entered

Contact your administrator to verify
your ID and to have your password
reset.

Device is recording
or displaying Other
compliance malfunction

Application has
stopped responding

Reboot and/or reprovision the device.
Call PeopleNet Customer Support,
(888) 346-3486 for further assistance.

Unable to reach PFM

No cellular connection
and no credentials
stored locally on the
device

See Communications section.

Instructions For Law Enforcement Officials
ROADSIDE INSPECTION

GRID

To review the drivers electronic record of duty status (daily log) for each day required to
be in their possession, tap on Options and then tap Roadside Inspection.

This will show you the log grid starting with the current day. Tap the Events/Grid button
to toggle between the grid view and a line-by-line detail view. Use the arrows on either
side of the date or swipe the screen side to side to navigate through the log history. The
Details button displays general carrier, driver, and ELD information. The DVIR button
will display the most recent approved DVIR and the open DVIR (if applicable).

Graph of all duty statuses for each 24-hour period
starting at midnight

Total hours

The grid is color coded as follows:

Personal Conveyance (OFF)
Yard Moves (ON)
All Other Status

Instructions For Law Enforcement Officials
EVENTS (LOG DETAILS)

DETAILS

Log date, time, and time zone

Vehicles (trucks or tractors), trailers, and shipments

Duty status changes and locations

[Canada format only] The cycle being followed

Distance driven1

Remarks and annotations

Name of motor carrier

Exceptions claimed by the driver

USDOT number of motor carrier

Edits and requested changes
See Device Abbreviation & Terms for details.

Main office address

Total duty hours for the 7- or 8- consecutive day
period [US format] or 7- or 14- day cycle [Canada
format] ending today2

Drivers home terminal name

Current odometer and engine hours2

Malfunction and data diagnostic events
See Malfunction & Data Diagnostic Event
Indicators for more information.

Home terminal address

Current location2

Driver name, ID, license number, and state

Malfunction and diagnostic indicators

Co-driver(s)

ELD Provider, Registration ID, and Identifier

Excluding any distance traveled while operating a CMV as a personal conveyance

Visible only when viewing a log for the current date

Instructions For Law Enforcement Officials
VIEWING THE DVIR
A driver vehicle inspection report includes the following information:

Resource type (Vehicle or Trailer) and ID

Odometer2

Certifying agent or driver

Location of vehicle when the driver vehicle inspection
report was created

Date3 and time

Defects or deficiencies noted, or No Defects

Report creation details:
Driver

This button allows you to view the most recent driver vehicle
inspection report for any resource (vehicles, trailers, etc.) in
the vehicle combination.
Tap DVIR1 to see the report for the first available resource
(typically the vehicle). Tap the tabs at the top left of the
screen to navigate between the different resources.

Repair certification details (if applicable):

Repairs Made or Repairs Not Necessary

Driver review/acknowledgment details:
Driver
Date3 and time

Date3 and time

Safe to Operate or Unsafe to Operate

Visible only when viewing a DVIR for a Vehicle

Displayed in month/day/year format

Instructions For Law Enforcement Officials
UNIDENTIFIED DRIVER EVENTS

TRANSMIT ELD DATA FILE

ROADSIDE INSPECTION COMPLETE

To view all unassigned unidentified driver events recorded
by the device, tap the Drivers Name (above the grid) and
tap Unidentified Driver. Use the arrows on either side of the
date or swipe the screen side to side to navigate through the
log history.

To transmit an ELD Data File for the current 24hour period and the previous 7 consecutive days
to the FMCSA, tap the Data File Transfer button. Tap to
select either Web Service or Email, enter a comment, and
tap Done to complete the request and send the file. To allow
the eRODS system to transmit the file directly to you, the
inspecting officer, enter only your code (such as US1234 or
IA12345) in the comments field. Do not include the word
code or any other text.

Upon completion of the roadside inspection, tap Home to
return to the Driver Overview.

The driver will be required to enter their password to exit the
Roadside Inspection screen.
TIP: To transmit logs in addition to the 8 days available on
the device, contact the carrier to have them submit the
transfer from the PFM website.

U.S. HEADQUARTERS

CANADA

CONTACT

PeopleNet
4400 Baker Road
Minnetonka, MN
55343-8684

PeopleNet Canada
1100 Burloak Drive, Suite 300
Burlington, Ontario
Canada L71 6B2

(888) 346-3486
(952) 908-6129 Fax
[email protected]
www.peoplenetonline.com

eDriver Logs and PFM are registered trademarks of PeopleNet. PeopleNet is part of Trimbles (NASDAQ: TRMB) International Transportation and Logistics division. 2018 PeopleNet. All rights reserved. This information is
subject to change without notice. Printed in U.S.A. 11/18.
D011-0526-AB