User manual for "Garmin eLog"

Below you will find the vendor provided user manual for the ELD product "Garmin eLog".

For contact information and additional devices produced by the same vendor see their page Garmin International.

GARMIN ELOG
Owners Manual

2017 Garmin Ltd. or its subsidiaries
All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Garmin. Garmin reserves the right to change or improve its
products and to make changes in the content of this manual without obligation to notify any person or organization of such changes or improvements. Go to www.garmin.com for current updates
and supplemental information concerning the use of this product.
Garmin and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries, registered in the USA and other countries. Garmin eLog is a trademark of Garmin Ltd. or its subsidiaries. These
trademarks may not be used without the express permission of Garmin.

Android is a trademark of Google Inc. Apple is a trademark of Apple Inc, registered in the U.S. and other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.,
and any use of such name by Garmin is under license.

Table of Contents
Introduction.....................................................................1
Device Overview ......................................................................... 1
Installation ...................................................................................1
Setting Up Your Device .............................................................. 1
Daily Operation Guidelines ......................................................... 1

Starting a Drive ............................................................... 2
Garmin eLog App Overview ........................................................ 2
Driving in a Team ........................................................................ 2
Changing Duty Status ................................................................. 2
Viewing Hours of Service ............................................................ 2
Recording Adverse Conditions ................................................... 3
Reviewing Logs .......................................................................... 3
Certifying Daily Logs ................................................................... 3
Submitting a Daily Log ................................................................ 3
Exporting and Saving a Record of Duty Status (RODS)
Report ......................................................................................... 3
Recording Trailers and Shipments ............................................. 3
Backing Up Data ......................................................................... 3

Roadside Inspection...................................................... 3
Viewing Inspection Information ................................................... 3
Transferring Data Using a USB Device ...................................... 3
Transferring Data Using Bluetooth Wireless Technology ........... 3

Diagnostics and Malfunctions.......................................3
Viewing Diagnostics and Malfunctions ....................................... 4
Diagnostic Definitions ................................................................. 4
Malfunction Definitions ................................................................ 4

Administrator Functions................................................ 5
Adding Driver Profiles ................................................................. 5
Editing a Driver Profile ................................................................ 5

Troubleshooting............................................................. 5
Garmin Support Center ............................................................... 5
Updating Device Firmware ......................................................... 5
Restoring Data ............................................................................ 5
The light ring on my adapter is flashing red ................................ 5
I forgot to change my duty status ............................................... 5
The odometer on my vehicle does not match the app ................ 5

Device Information......................................................... 6
Specifications .............................................................................. 6
Device Care ................................................................................ 6

Index................................................................................ 7

Table of Contents

Introduction
WARNING
See the Important Safety and Product Information guide in the
product box for product warnings and other important
information.

Device Overview

3 Turn the lock ring clockwise until it locks into the diagnostic
port.

Installing the Device in a J1708 Port
1 Turn off your vehicle.
2 Connect the device to the 9-pin side of the adapter cable
included with your device.
NOTE: The arrow on the lock ring must align with the
channel on the adapter cable.

3 Turn the device lock ring clockwise until it locks into the
adapter cable.

Rubber cap

Lift to reveal the pairing button and USB port.

Pairing
button

Hold to activate pairing mode.

USB port

Transfers files to a USB storage device.

Light ring

Illuminates light blue when the device receives
power.
Flashes dark blue when the device is in pairing
mode.
Illuminates dark blue when connected using
Bluetooth wireless technology.
Illuminates green when a USB transfer is ready.
Illuminates red and flashes when an error is
detected.

4 Connect the 6-pin side of the adapter cable to the J1708 port
on your vehicle.
NOTE: The arrow on the adapter lock ring must align with
the channel on the J1708 port.

Lock ring

Secures the device to the vehicle diagnostic port or
adapter cable.

Installation
WARNING
When installing the device in a vehicle, install the device
securely so it does not interfere with the vehicle operating
controls, such as the foot pedals, or the driver's feet.
Interference with the vehicle operating controls or feet can result
in a collision, which could result in injury or death.
The Garmin eLog device connects to the diagnostic port on your
vehicle. The location of the diagnostic port varies in different
vehicles. See your vehicle owner's manual for more information.

Installing the Device in a J1939 Port
1 Turn off your vehicle.
2 Connect the device to the 9-pin diagnostic port on your
vehicle.
NOTE: The arrow on the lock ring must align with the
channel on the vehicle diagnostic port.

Introduction

5 Turn the lock ring clockwise until it locks into the vehicle port.

Setting Up Your Device
You must set up and pair your Garmin eLog adapter with the
Garmin eLog app in order to use the device.
1 From the app store on your mobile device, install and open
the Garmin eLog app.
2 On your mobile device, follow the on-screen instructions to
set up and configure the Garmin eLog system.
NOTE: Until you complete the setup process, the device has
limited functionality and you may not be in compliance with
FMCSA regulations.

Daily Operation Guidelines
The following points are guidelines to follow when using the
Garmin eLog system. Your motor carrier may have different
operation requirements. Follow your motor carrier's
recommendations for daily operation.
Verify the mobile device hosting the Garmin eLog app is
securely mounted in the vehicle and that the screen is visible
from a normal seated position.
Verify Bluetooth wireless technology and location services
are enabled on your mobile device at all times while using the
Garmin eLog adapter.
Verify the Garmin eLog app is running on your compatible
mobile device and the Garmin eLog adapter is secured to the
vehicle diagnostic port before starting the vehicle
(Installation, page 1).
Log in to the Garmin eLog app at the start of each day.
Review and claim any logs recorded for an unidentified
driver, if applicable.

At the end of each work day, log out of the Garmin eLog app
after turning off the engine.
Certify your records and submit them to your motor carrier at
the end of each day (Certifying Daily Logs, page 3).

Starting a Drive

of the driver and/or motor carrier to ensure ELD records are
retained as required by applicable regulations.

Driving in a Team
If you are driving in a team, you can switch between active
drivers at any time. Each driver must log in to the Garmin eLog
app before they can be set as the active driver.

Before you can start a drive, you must install the Garmin eLog
adapter in your vehicle diagnostic port and complete setup using
your compatible mobile device.
1 Log in to the Garmin eLog app on your mobile device.
2 Start your vehicle.
The Garmin eLog adapter syncs with your mobile device and
records ELD Records of Duty Service (RODS) automatically.

Garmin eLog App Overview

From the Garmin eLog app, select the icon next to the user
who should be listed as the active driver.

Changing Duty Status
1 From the Garmin eLog app, select
2 Select an option:

The name of the active driver.
Select to change duty status.
Select to view diagnostic events and malfunctions.
Select to record adverse conditions, create a Records of Duty
Status (RODS) report, or log out.
Select to view a chart of your hours of service information.
Select to view a summary of currently available on-duty hours.
Select to add shipment or trailer information.
Select to review log information.

Select to view a full-screen chart of your service hours.
Select to review logs for a different day.
Select to certify your logs for the selected day.
Select to submit a 24-hour log to your motor carrier.

A record of your status for the recorded time period. Select to edit
status information and adjust the time.
Select to view hours of service information.
Select to view inspection reports and transfer reports to a roadside
inspector.
Select to view additional system settings.

Data Retention Notice
NOTICE
Uninstalling the Garmin eLog app will cause all retained ELD
data to be deleted from the mobile device. It is the responsibility
2

If you are on duty, select On Duty.
If you are off duty, select Off Duty.
If you are moving to the sleeper berth, select Sleeper
Berth.
If you are using the vehicle for personal conveyance,
select Personal Conveyance.
If you are moving the vehicle within the yard, select Yard
Moves.

Updating a Duty Status Entry
You can update individual duty status entries to make
corrections or updates to your duty status history as allowed by
FMCSA regulations. This can be useful if you forget to change
your duty status.
1 From the Garmin eLog app, select the duty status log for the
affected time period.
2 Select Duty Status.
3 Select the correct duty status for the time period.
4 If necessary, update the start and end times for the duty
status entry.
5 If necessary, enter the location where this duty status was
active.
6 Enter an annotation describing the reason for the change.
7 Select Save.

Viewing Hours of Service
1 From the Garmin eLog app, select Hours of Service.
2 Select an option:
To view a chart of your hours of service information, select
.

Starting a Drive

TIP: You can select the chart to view a larger image of
your information.
To view a list of current drive hours, select .

Recording Adverse Conditions
If you require a time extension because of adverse conditions,
you can add a two-hour extension to your hours for the day.
From the Garmin eLog app, select > Record Adverse
Conditions > Yes.

Reviewing Logs
The Garmin eLog app keeps track of logs that may require
review, including logs that have been edited or logs that exist for
an unidentified driver. When a driver logs in, the app prompts
them to review logs that contain an unidentified driver, if any are
available. Drivers are responsible for reviewing and claiming
logs, if applicable.
1 Select Hours of Service > .
2 Select a log.
3 Select an option:
If the log applies to you and your hours of service, select
Accept.
If the log does not apply to you, select Decline.

Certifying Daily Logs
After you are finished driving for the day, you should certify your
daily log. If you update your duty status after certifying it, you
must certify it again.
From the Garmin eLog app, select > Agree.

Submitting a Daily Log
You can submit a daily log to your motor carrier.
1 From the Garmin eLog app, select .
2 Select an option to share your exported log.

Exporting and Saving a Record of Duty
Status (RODS) Report
You can create a RODS report so you or your motor carrier can
open your records of duty status outside of the Garmin eLog
app.
1 From the Garmin eLog app, select > Create RODS
Report.
2 If necessary, select Create Additional Graph Grid Report to
include a graph grid in your RODS report.
3 Select an option:
To save the report to the internal storage on your mobile
device, select Save Report.
To export the report to email, select Export Report.

Recording Trailers and Shipments
You can use the Garmin eLog app to keep records of trailers
and shipments.
1 Select Hours of Service > .
2 Select an option:
To add a trailer, select Add Trailer.
To add a shipment, select Add Shipment.
3 Enter the trailer number or shipping document number.

Backing Up Data
You can back up your recorded data to a USB storage device.
This can be useful to prevent data loss.
1 Select Settings > Back Up Data.
Roadside Inspection

2 Insert a USB storage device into the USB port on the Garmin
eLog adapter.
The light ring on the adapter glows green and plays a tone
when it is ready to back up data.
Select
Back Up Data.
3

Roadside Inspection
Viewing Inspection Information
An authorized safety official may ask to view all information
recorded on the Garmin eLog adapter for the current 24-hour
period and any of the previous seven consecutive days. You can
view this information on the Garmin eLog app at any time.
From the Garmin eLog app, select Inspection.

Transferring Data Using a USB Device
You can transfer data to a USB mass storage device to provide
it to an authorized safety official. The Garmin eLog adapter
supports USB mass storage devices formatted using the FAT32
file system.
1 From the Garmin eLog app, select Inspection.
2 Select an option:
For a device with Android, select > Yes.
For an Apple device, select Send Report > Yes.
3 If necessary, enter an annotation.
4 Connect a USB mass storage device to the USB port on your
Garmin eLog adapter.
The adapter glows green when it is ready to send the
inspection report.
5 Enter your password.
6 Select Send to USB Device.
The Garmin eLog app notifies you when the transfer is
complete.
7 Remove the USB mass storage device from the adapter.

Transferring Data Using Bluetooth Wireless
Technology
1 From the Garmin eLog app, select Inspection.
2 Select an option:
For a device with Android, select > Yes.
For an Apple device, select Send Report > Yes.
3 If necessary, enter an annotation.
4 Select Enable Pairing Mode.
5 Follow the on-screen instructions in the app to pair the
Garmin eLog adapter with the inspector's mobile device.
The inspection report transfers automatically after the pairing
process is complete.

Diagnostics and Malfunctions
The Garmin eLog app records malfunctions and diagnostic
events when the app detects critical functions that do not
conform to Federal Motor Carrier Safety Administration
(FMCSA) specifications. When a malfunction is detected, the
driver and motor carrier are subject to responsibilities as
directed by FMCSA guidelines.
Driver Responsibilities
The driver must note the malfunction of the ELD and provide
written notice of the malfunction to the motor carrier within 24
hours.
The driver must reconstruct the Record of Duty Status
(RODS) for the current 24-hour period and the previous 7
3

consecutive days, and record the records of duty status on
graph-grid paper logs that comply with 49 CFR 395.8, unless
the driver already has the records or retrieves them from the
ELD.
The driver must continue to manually prepare RODS in
accordance with 49 CFR 395.8 until the ELD is serviced and
returned to a compliant status.
Motor Carrier Responsibilities
The motor carrier must correct, repair, replace, or service the
malfunctioning ELD within eight days of discovering the
condition or a driver's notification to the motor carrier,
whichever occurs first.
The motor carrier must require the driver to maintain a paper
RODS record until the ELD is back in service.

Viewing Diagnostics and Malfunctions
If the Garmin eLog adapter detects a diagnostic event or
malfunction, an alert and an indicator appear in the app. You
can view information about these alerts at any time. This can be
useful for correcting errors or adjusting driver information.
No diagnostic events or malfunctions are detected.
A diagnostic event was detected.
A malfunction was detected.
Diagnostic events and malfunctions were detected.

From the Garmin eLog app, select the diagnostic or
malfunction indicator.
The app displays information about the diagnostic or malfunction
alert and provides recommendations for how to correct it.

Diagnostic Definitions
Power Data Diagnostic Event: The adapter did not receive
power, or was not fully functional, for a period of time.
Check the vehicle diagnostic port connections.
1
Verify the adapter is firmly plugged into the vehicle
2
diagnostic port.
Review all affected driver logs for missing or incorrect
3
data.
Engine Synchronization Data Diagnostic Event: The adapter
failed to synchronize with the vehicle engine computer to
record required engine data for driver logs.
Check the vehicle diagnostic port connections.
1
Verify the adapter is firmly plugged into the vehicle
2
diagnostic port.
Review all affected driver logs for missing or incorrect
3
data.
Missing Required Data Elements Data Diagnostic Event: The
Garmin eLog system failed to obtain one or more required
data elements when recording driver logs.
Check the vehicle diagnostic port connections.
1
Verify the adapter is firmly plugged into the vehicle
2
diagnostic port.
Check the Bluetooth settings on your phone, and verify
3
your phone and the adapter are connected.
Check the GPS settings on your phone, and verify your
4
phone allows location positions to be shared with the
Garmin eLog app.
Review all affected driver logs for missing or incorrect
5
data.
Data Transfer Data Diagnostic Event: A failure occurred with
the method for transferring roadside inspection reports.
Perform the following actions for the transfer methods
previously used:
4

Check the Bluetooth settings on your phone, and verify
your phone and the adapter are connected.
Verify all USB storage devices used to transfer roadside
2
inspection reports are operating correctly.
Unidentified Driving Records Data Diagnostic Event: At least
30 minutes of unidentified driving was recorded within the
current 24 hour period, and over the previous 7 days.
Drivers: Review and claim the unidentified driving time.
Administrator: Review and assign the unidentified driving
time to the respective drivers.

Malfunction Definitions
Power Compliance Malfunction: The adapter did not receive
power, or was not fully functional, for a period of time. At
least 30 minutes of driving time may not have been correctly
recorded across all drivers over the past 24 hours.
Check the vehicle diagnostic port connections.
1
Verify the adapter is firmly plugged into the vehicle
2
diagnostic port.
Review all affected driver logs for missing or incorrect
3
data.
Engine Synchronization Compliance Malfunction: The
adapter failed to synchronize with the vehicle engine
computer to record required engine data for driver logs. At
least 30 minutes of inaccurate data may have been recorded
across all drivers over the past 24 hours.
Check the vehicle diagnostic port connections.
1
Verify the adapter is firmly plugged into the vehicle
2
diagnostic port.
Review all affected driver logs for missing or incorrect
3
data.
Timing Compliance Malfunction: The Garmin eLog system
failed to accurately verify the calendar date or time of day
required for driver logs.
Verify the adapter is firmly plugged into the vehicle
1
diagnostic port.
Check the Bluetooth settings on your phone, and verify
2
your phone and the adapter are connected.
Check the date and time settings on your phone.
3
Review all affected driver logs for missing or incorrect
4
data.
Positioning Compliance Malfunction: The Garmin eLog
system failed to acquire valid location positions required for
driver logs. At least 60 minutes of inaccurate data may have
been recorded across all drivers over the past 24 hours.
Verify the Garmin eLog app is running and a driver is
1
logged in when driving the vehicle.
Check the Bluetooth settings on your phone, and verify
2
your phone and the adapter are connected.
Check the GPS settings on your phone, and verify your
3
phone allows location positions to be shared with the
Bluetooth system.
Review all affected driver logs for missing or incorrect
4
data.
Data Recording Compliance Malfunction: The Garmin eLog
system has reached the maximum storage capacity for driver
logs and cannot store or retrieve more logs.
Create a RODS report for each driver for record keeping
1
(Exporting and Saving a Record of Duty Status (RODS)
Report, page 3).
Log in as an administrator.
2
Back
up the system data.
3

Diagnostics and Malfunctions

Remove unneeded files from your mobile device to create
more storage space.
Data Transfer Compliance Malfunction: Multiple failures
occurred with the method for transferring roadside inspection
reports.
Perform the following actions for the transfer methods
previously used:
Check the Bluetooth settings on your phone, and verify
1
your phone and the adapter are connected.
Verify all USB storage devices used to transfer roadside
2
inspection reports are operating correctly and are
formatted using the FAT32 file system.
Adapter Firmware Malfunction: A serious error occurred
attempting to update the adapter firmware. Contact Garmin
customer support for further help.
Outdated adapter firmware may not maintain compliance.
Garmin recommends keeping paper logs until the adapter
firmware is successfully updated.

Administrator Functions
Adding Driver Profiles
You must log in as an administrator to add driver profiles.
1 From the Garmin eLog app, select Add Driver.
2 Enter the administrator password.
3 Enter the driver and motor carrier information.
4 If the driver has an exempt status, select Exempt Driver.
5 If the driver is allowed to use the vehicle for personal
conveyance, select Allow Personal Conveyance.
6 If the driver is allowed to make yard moves, select Allow
Yard Moves.
7 Select Save.
The first time the driver logs into the new profile, the app
prompts the driver to enter their driver license number and
create a password.

Editing a Driver Profile
An administrator can edit driver profiles to change driver
privileges, reset profile passwords, or deactivate profiles.
1 Log in to an administrator account.
2 Select a driver profile.
3 Select an option:
To edit driver information, select a field to update it.
To reset the profile password, select Reset Profile
Password.
To deactivate the profile, select Deactivate Profile.

Troubleshooting
Garmin Support Center
Go to support.garmin.com for help and information, such as
product manuals, frequently asked questions, videos, and
customer support.

Updating Device Firmware

Park the vehicle in a safe location with the engine running
until the update is complete.
NOTE: Do not turn off the engine during the update process.

Restoring Data
You can restore backed up data from a USB storage device.
This can be useful if you need to reinstall the Garmin eLog app,
or if you need to install the app on a different mobile device.
NOTE: You can restore backed up data only when setting up
the Garmin eLog app.
1 From the app store on your mobile device, install and open
the Garmin eLog app.
2 Follow the on-screen instructions to install the Garmin eLog
adapter in the vehicle diagnostic port (Installation, page 1)
and complete the pairing process.
3 Select Restore from Backup.
4 Insert a USB storage device containing backup files into the
USB port on the Garmin eLog adapter.
The light ring on the adapter glows green and plays a tone
when it is ready to restore data.
5 Select a backup file.
6 Select Restore.

The light ring on my adapter is flashing red
The light ring on the Garmin eLog adapter flashes red when the
vehicle is moving and a driver is not logged into the Garmin
eLog app, or when an incompatible USB mass storage device is
connected.
Verify Bluetooth wireless technology is enabled on your
mobile device.
Verify location services are enabled on your mobile device.
Log into the Garmin eLog app when the vehicle is stopped.
Verify your USB mass storage device is functioning correctly
and that it is using the FAT32 file system.

I forgot to change my duty status
You can update individual duty status entries (Updating a Duty
Status Entry, page 2).

The odometer on my vehicle does not match
the app
The Garmin eLog adapter reads the vehicle mileage directly
from the Electronic Control Module (ECM) on the vehicle.
Occasionally, variations in the vehicle due to repairs, upgrades,
or modifications can cause differences between the instrument
cluster and the ECM.
The following items are possible causes of variation.
The circumference of the tires was changed.
There are differences between the types of sensors used in
the engine ECM and instrument cluster.
The engine ECM was reprogrammed or replaced.
The instrument cluster was reprogrammed or replaced.
Possible firmware defects exist in the instrument cluster or
the engine ECM.
The vehicle manufacturer or supplier accumulated distance
while testing vehicle components.

NOTICE
You must keep your device firmware updated to maintain
compliance with FMCSA regulations.
The Garmin eLog app notifies you when firmware updates for
your Garmin eLog adapter are available.

Administrator Functions

Device Information
Specifications
Operating temperature range

From -20 to 55C (from -4 to 131F)

Radio frequency/protocol

2.4 GHz Bluetooth

Input voltage

8-40 V, 1 A DC

Device Care
NOTICE
Avoid extreme shock and harsh treatment, because it can
degrade the life of the product.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Do not use a sharp or abrasive object to clean the device.
Avoid chemical cleaners, abrasive cleaners, solvents, and insect
repellents that can damage plastic components and finishes.

Device Information

Index
A
adverse conditions 3

C
cleaning the device 6

D
data
backing up 3
restoring 5
diagnostics 3, 4
drivers 2
adding 5
driving logs 2
duty status 2

F
files, transferring 3

H
hours of service 2, 3
driving logs 3
duty status 3
inspection 3

I
initial setup 1
installation 1
installing 1

M
malfunctions 3, 4

O
operation guidelines 1

R
reports, mileage 5

S
software, updating 5
specifications 6
starting a drive 2
status, duty 2

T
troubleshooting 5
truck
drivers 5
profiles 5
shipments 3
trailer 3

U
USB
hours of service, driving logs 3
transferring files 3

Index

support.garmin.com

September 2017
190-02251-00_0B

GARMIN ELOG
Driver Reference Guide
Viewing Inspection Information
An authorized safety official may ask to view all information
recorded on the Garmin eLog adapter for the current 24-hour
period and any of the previous seven consecutive days. You can
view this information on the Garmin eLog app at any time.
From the Garmin eLog app, select Inspection.

Driver Responsibilities
The driver must note the malfunction of the ELD and provide
written notice of the malfunction to the motor carrier within 24
hours.
The driver must reconstruct the Record of Duty Status
(RODS) for the current 24-hour period and the previous 7
consecutive days, and record the records of duty status on
graph-grid paper logs that comply with 49 CFR 395.8, unless
the driver already has the records or retrieves them from the
ELD.
The driver must continue to manually prepare RODS in
accordance with 49 CFR 395.8 until the ELD is serviced and
returned to a compliant status.
Motor Carrier Responsibilities
The motor carrier must correct, repair, replace, or service the
malfunctioning ELD within eight days of discovering the
condition or a driver's notification to the motor carrier,
whichever occurs first.
The motor carrier must require the driver to maintain a paper
RODS record until the ELD is back in service.

Transferring Data Using Bluetooth Wireless
Technology

1 From the Garmin eLog app, select Inspection.
2 Select an option:
For a device with Android, select > Yes.
For an Apple device, select Send Report > Yes.
3 If necessary, enter an annotation.
4 Select Enable Pairing Mode.
5 Follow the on-screen instructions in the app to pair the
Garmin eLog adapter with the inspector's mobile device.
The inspection report transfers automatically after the pairing
process is complete.

From the Garmin eLog app, select the diagnostic or
malfunction indicator.
The app displays information about the diagnostic or malfunction
alert and provides recommendations for how to correct it.

September 2017
190-02251-01_0B

Review all affected driver logs for missing or incorrect
data.
Data Transfer Data Diagnostic Event: A failure occurred with
the method for transferring roadside inspection reports.
Perform the following actions for the transfer methods
previously used:
Check the Bluetooth settings on your phone, and verify
1
your phone and the adapter are connected.
Verify all USB storage devices used to transfer roadside
2
inspection reports are operating correctly.
Unidentified Driving Records Data Diagnostic Event: At least
30 minutes of unidentified driving was recorded within the
current 24 hour period, and over the previous 7 days.
Drivers: Review and claim the unidentified driving time.
Administrator: Review and assign the unidentified driving
time to the respective drivers.

Malfunction Definitions
Power Compliance Malfunction: The adapter did not receive
power, or was not fully functional, for a period of time. At
least 30 minutes of driving time may not have been correctly
recorded across all drivers over the past 24 hours.
Check the vehicle diagnostic port connections.
1
Verify the adapter is firmly plugged into the vehicle
2
diagnostic port.
Review
all affected driver logs for missing or incorrect
3
data.
Engine Synchronization Compliance Malfunction: The
adapter failed to synchronize with the vehicle engine
computer to record required engine data for driver logs. At
least 30 minutes of inaccurate data may have been recorded
across all drivers over the past 24 hours.
Check the vehicle diagnostic port connections.
1
Verify the adapter is firmly plugged into the vehicle
2
diagnostic port.
Review all affected driver logs for missing or incorrect
3
data.
Timing Compliance Malfunction: The Garmin eLog system
failed to accurately verify the calendar date or time of day
required for driver logs.
Verify the adapter is firmly plugged into the vehicle
1
diagnostic port.
Check the Bluetooth settings on your phone, and verify
2
your phone and the adapter are connected.
Check the date and time settings on your phone.
3
Review all affected driver logs for missing or incorrect
4
data.
Positioning Compliance Malfunction: The Garmin eLog
system failed to acquire valid location positions required for
driver logs. At least 60 minutes of inaccurate data may have
been recorded across all drivers over the past 24 hours.
Verify the Garmin eLog app is running and a driver is
1
logged in when driving the vehicle.
Check the Bluetooth settings on your phone, and verify
2
your phone and the adapter are connected.
Check the GPS settings on your phone, and verify your
3
phone allows location positions to be shared with the
Bluetooth system.
Review all affected driver logs for missing or incorrect
4
data.

Data Recording Compliance Malfunction: The Garmin eLog
system has reached the maximum storage capacity for driver
logs and cannot store or retrieve more logs.
Create a RODS report for each driver for record keeping.
1
Log
in as an administrator.
2
Back up the system data.
3
Remove unneeded files from your mobile device to create
4
more storage space.
Data Transfer Compliance Malfunction: Multiple failures
occurred with the method for transferring roadside inspection
reports.
Perform the following actions for the transfer methods
previously used:
Check the Bluetooth settings on your phone, and verify
1
your phone and the adapter are connected.
Verify all USB storage devices used to transfer roadside
2
inspection reports are operating correctly and are
formatted using the FAT32 file system.
Adapter Firmware Malfunction: A serious error occurred
attempting to update the adapter firmware. Contact Garmin
customer support for further help.
Outdated adapter firmware may not maintain compliance.
Garmin recommends keeping paper logs until the adapter
firmware is successfully updated.

2017 Garmin Ltd. or its subsidiaries
Garmin and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries,
registered in the USA and other countries. Garmin eLog is a trademark of Garmin Ltd.
or its subsidiaries. These trademarks may not be used without the express permission of
Garmin.

Android is a trademark of Google Inc. Apple is a trademark of Apple Inc, registered in
the U.S. and other countries. The Bluetooth word mark and logos are owned by the
Bluetooth SIG, Inc., and any use of such name by Garmin is under license.