User manual for "PeopleNet Mobile Gateway - Trimble Instinct ELD"

Below you will find the vendor provided user manual for the ELD product "PeopleNet Mobile Gateway - Trimble Instinct ELD".

For contact information and additional devices produced by the same vendor see their page PeopleNet.

eDriver Logs Instinct ELD Driver Guide

The eDriver Logs ELD system complies with and is tested against the United States Department of
Transportation (USDOT) Federal Motor Carrier Safety Administration (FMCSA) specifications as
found in 49 CFR Part 395 for Electronic Logging Devices, Subpart B.

eDriver Logs Instinct ELD Driver Guide

NOTE:
This guide is intended to complement Trimbles eDriver Logs ELD
training. No driver should attempt to rely solely on the eDriver Logs ELD
guide without first completing training from your company.
If there is an ELD Compliance Malfunction on the device and you
are not able to immediately resolve the malfunction, you must begin
keeping paper logs until the device is once again compliant. Refer to the
Troubleshooting section for common causes and resolutions. If your logs
can no longer be accessed on the device, you must reconstruct your logs
on paper for the current 24-hour period and the previous 7 consecutive
days. For this reason you are required to carry a paper log book in your
vehicle at all times.

Trimble bears no responsibility for the drivers failure to comply with
this requirement.
You are required to keep this guide in your vehicle at all times. Provide this
documentation to the auditor in the case of a D.O.T. inspection. eDriver
Logs ELD relies on accurate input of data and appropriate use by the
driver.
Trimble assumes no liability for erroneous, accidental, or intentional input
of data or misuse of the product.
The regulations announced by the FMCSA and the Canadian government
are subject to change. Trimble will endeavor to automatically update the
eDriver Logs ELD device as soon as practical. Trimble assumes no liability
for reasonable delays in providing system updates or upgrades.

eDriver Logs Instinct ELD Driver Guide

Carriers and Drivers are solely responsible
for ensuring that eDriver Logs ELD is used
correctly and in compliance with all hours of
service and other FMCSA laws and regulations.

TABLE OF CONTENTS

eDriver Logs Instinct ELD Driver Guide

Editing Logs 27

Logout 3

Accept / Reject Log Changes 29

Driver Overview 4

Driver Options 30

Symbols & Warnings7

Unidentified Driver 31
Take Exception 32
Cycle Duty Summary 33
Roadside Inspection 33

Device Abbreviations & Terms9
Driver Status 10
Status Change 14
Rest Break 16
Yard Moves 17

Safe Mode 34

Driver Vehicle Inspection 18

Troubleshooting 37

Co-Driver login 21
Country Selection21
Shipments 22
Trailers 22
Manual Location Entry 23
Working With Logs 24
Certify Logs 26

Malfunction & Data Diagnostic Indicators 35
Communications 37
GPS 38
Odometer 39
Touchscreen 40
Power 41
Ignition 42
Login Errors 42
Application Errors 42

Roadside Instructions 43

LOGIN
When the vehicle is stopped and no driver is signed in to the logging
device, the Login screen shows. Tap the LOGIN button. The Sign in to
Trimble Mobile screen appears.

eDriver Logs Instinct ELD Driver Guide

Tap the CID field and use the virtual keyboard to enter your CID.
Tap Next on the keyboard to move to the next field and enter your
Username. Tap Next to move to and enter your Password. Tap
Done on the keyboard to close it. Tap Sign in. The Sign in with a PIN
screen opens.
TIP: Wherever a text field appears on the screen, tap on the field to
show the keyboard. Tap the Done button when you have finished
typing to close the keyboard.

Enter your PIN and tap Verify. The App Launcher screen opens.

WARNING: If using a Tablet device, LOGIN, LOGOUT,
and HOS data may not be accurate if the device is not
wired or wireless connected to the ECM during eDriver

WARNING: Power on the Mobile Software display

Log events. Federal Regulations require device to be

before powering up your Commercial Motor Vehicle.

connected to ECM of the vehicle.

From the App Drawer, tap eFleetSuite.

From the App Launcher screen, tap Open ELD. Or, tap the App
Drawer tab on the left edge of the screen.

The eFleetSuite ELD app opens to the Driver Overview
screen.

ANDROID NAVIGATION BUTTONS

eDriver Logs Instinct ELD Driver Guide

The Home button will return you to the main screen of the
Android tablet.
The Recent Apps button will show you the most recent
applications running on your Android device.

The App Drawer opens.

The Back button will return you to a previous screen. The
Back button is used if you mistakenly tap the Status
button. Tap the Back button to return you to the main
driver screen.
NOTE: Always review your logs before operating the vehicle to
ensure that all information is true and correct. You are responsible
for ensuring that all records required to be in your possession are
available in electronic and/or paper format.

Questions and Answers
Q: What if I was not provided with a password?
A: If your motor carrier did not provide you with a password you

will need to contact your motor carrier to request a password.

LOGOUT
When you are finished with your shift or
otherwise done using the vehicle, tap the App
Drawer tab on the left edge of the screen.
The App Drawer opens. From the App Drawer,
tap Logout. The Sign Out pop-up window
opens.

sign out. Tap Yes to be taken to the log(s) that require review. See
Working with Logs for more information. Tap No to proceed without
reviewing your logs. Tap Back to cancel and return to the Driver
Overview.
After the ELD app sign out process is complete, the logging device will
send your records to the Trimble Server.
The device Sign Out screen appears. Tap Sign Out.

eDriver Logs Instinct ELD Driver Guide

Questions and Answers
Tap the appropriate Sign Out option.
Do not use the Rest Break feature unless you will be returning to duty
in the same vehicle during your shift.
If the DVIR feature is enabled, you may be prompted to create a driver
vehicle inspection report before signing out. If On Duty Sign Out is
enabled, you will have the option to sign out in either Off or On Duty
status. Only sign out in On Duty status if you will be continuing to
work before the end of your shift and will go Off Duty from another
device or through the Driver Portal.
If you have the option to select Off Duty status enabled, make sure
to choose OFF Sign Out when you are finished with your shift.
Changing status to Off Duty should only be done if you will continue
using the device before the end of your shift.
You may also be prompted to review your logs on the device during

Q: I forgot to sign out of the logging device in another vehicle before I signed into this logging
device. What will happen to my records?

A: If both logging devices are connected to the web server, a mes-

sage will be sent to the previous vehicle to sign you out. Return
to the first device as soon as possible and verify that you are
signed out. Inspect your records carefully and report any errors
to your supervisor. Make it a habit to sign out every time that
you are finished using a vehicle, to protect the integrity of your
electronic records.
Do not attempt to edit or correct your log until you have verified
that you are signed out of the first device. Once you are signed
out of the first device, navigate to Options and Request Logs
from the device you are currently using before editing your log.

DRIVER OVERVIEW
This is the main screen of the application, showing
the drivers name, current duty status, and hours
and minutes of driving time left.

eDriver Logs Instinct ELD Driver Guide

A: Options Icon, tap to bring up Review Logs,
Request Logs, Take Exception, Diagnostics, Cycle
Duty Summary, and Roadside Inspection. Either
make a selection or tap the Options Icon again to
close the options from view.
B: Driver Name, the name of the driver
that the information is currently being
displayed for.
C: Current Status, displays the current
status of the of the driver and the date
and time of the status change.
D: Gain Time, the date (month/day/year)
and time at which your available drive
time will increase, presuming you do not
change duty status before then.
E: Status Button, tap the button to change
the status of the driver.

F: Options Button, tap to bring up the options.
You may view Review Logs, Request Logs, Take
Exception, Diagnostics, Cycle Duty Summary,
and Roadside Inspection. Either make a selection
or tap the Options icon (A) to close the Options
menu.

H: Shipments Button, tap the button to enter in
shipment information.
I: Trailers Button, tap the button to add a trailer or
make a trailer change.
J: Logs Button, tap the button to display the Logs
screen.

G: Data File Transfer, tap the button to transmit a

data file for a roadside inspection.

B
C
D

K: DVIR, tap the button to enter the DVIR
L: Rest Break Button, tap this to change
your status to OFF and begin a break
M: System Time, displays the current date,
time, and time zone.

L
O

E F G

N: Symbols & Warnings Area, icons
displaying the current status of
connection and missing information will
be displayed.
O: Available Drive Time Gauge, your
available drive time will be shown as a
colored gauge. The color reflects the
appropriate driving time left.

K
4

DRIVER OVERVIEW
AVAILABLE DRIVE TIME COLOR GAUGE

US propertycarrying limits1

The color reflects the approximate driving time remaining:

Yellow - between 1 and 3 hours remaining

Cycle

eDriver Logs Instinct ELD Driver Guide

Daily

Red - less than 1 hour remaining

Work
Shift

Green - more than 3 hours remaining

Canada south of
60N limits3

Driving

11 hours

10 hours

13 hours

Rest Break

8 hours

Not applicable

Duty

14 hours

15 hours

14 hours

Driving

Not applicable

13 hours

Duty

Not applicable

14 hours

Off Duty

Not applicable

14 hours

60 hours in 7 days
or
70 hours in 8 days

70 hours in 7 days
(Cycle 1)
or
120 hours in 14 days
(Cycle 2)

60 hours in 7 days
or
70 hours in 8 days

Duty

Tap the circled arrow below Gain Time At to display
Driving Time Details, including active exceptions and
the time remaining under each applicable hours of
service rule. You may need to swipe up and down to
view more detail if it does not all fit on the screen. The
information displayed includes Active Exceptions, Work
Shift Driving, Work Shift Rest Break, Work Shift Duty,
and Cycle Duty.

US passengercarrying limits2

See US 49 CFR 395.3

See US 49 CFR 395.5

See CA SOR-2005-313 12-29

If you have uncertified logs, proposed edits, or unidentified
driver events that require review, you will see an orange flag
over the Options button and three orange lines in the upper
left corner. See Driver Options and Working with Logs
for more information. A red flag indicates missing data. See
Driver Options.

DRIVER OVERVIEW
Questions and Answers
Q: How do I tell which of my HOS limits is lowest

(which is being displayed in the Available Drive
Time gauge)?

eDriver Logs Instinct ELD Driver Guide

A: Tap the arrow button beneath your name to show your availabil-

ity details. This shows the amount of time remaining under each
applicable HOS limit, the lowest of which is displayed in the
Available Drive Time gauge.

Q: What is Available Drive Time, and how is it calculated?

A: Available Drive Time is the maximum time in hours and min-

utes (hh:mm) that a driver legally may continue to operate a
commercial vehicle without rest. The logging device calculates
the time remaining until each applicable hours of service limit
will be reached. The lowest of these is displayed as Available
Drive Time.

Q: What does it mean if driving time left is N/A?
A: N/A means that the logging device cannot calculate Available
Drive Time due to insufficient data. Review all records of duty
status, including paper logs, to determine your actual driving
time left.

Q: What is the difference between Work Shift rules
and Daily rules?

A: Work Shift rules restrict the on duty time that a driver may

accumulate from the moment the driver reports to duty to the
moment he or she is released from duty. Work Shift calculations
do not reset until the driver has accumulated the minimum consecutive off duty time required by the applicable US or Canadian hours of service regulations.
Canada has additional rules, called Daily Rules, which restrict
the on duty time a driver may accumulate from the start of one
24-hour log period to the start of the next and establish mandatory minimums for the total off duty time a driver must accumulate within a log period. Daily calculations automatically reset at
the beginning of each log day

Q: Why do my driving time details show Salesperson instead of Cycle Duty?

A: If you are operating in the US as a driver salesperson1, the typi-

cal cycle duty limit does not apply toward your driving time left
so long as you do not exceed 40 hours driving in any period of
seven consecutive days. The salesperson value shows how long
you may continue to drive under this driver salesperson exception.
1

See US 49 CFR 395.1(c)

Canada has additional rules, called Daily rules, which restrict the on
duty time a driver may accumulate from the start of one 24-hour log
period to the start of the next and establish mandatory minimums for
the total off duty time a driver must accumulate within a log period.
Daily calculations automatically reset at the beginning of each log day.
6

SYMBOLS & WARNINGS
ENGINE OR BLACK BOX CONNECTION STATUS

GPS CONNECTION STATUS

[Green] The logging device is currently connected to your vehicle
gateway. All drive time will be recorded correctly.

[Green] The device currently has a good lock on GPS.

[Gray] The black box or Vehicle Data Service has stopped sending
data to eDriver Logs ELD. Drive events will not be recorded and paper
logs should be used.

eDriver Logs Instinct ELD Driver Guide

[Red] The connection to the engine has been lost and drive events will
not be recorded. Paper logs should be used.

FLEET MANAGER CONNECTION STATUS
[Green] The vehicle gateway currently has a cellular connection and is
able to send data.
[Yellow] The cellular connection has been closed because the logging
device has no new data to send. A connection will be re-established
when there is data to send.
[Red] The vehicle gateway cannot connect to make a cellular
connection. Reasons may include low signal strength or a network
service interruption.

[Yellow] The device is connected to some GPS satellites but not
enough to establish a valid position. Location information will need to
be filled in manually.
[Red] No GPS connection available. Location information will need to
be entered manually.

LOGS PENDING
The logging device is waiting for driver logs to be synchronized with
the Fleet Manager.

NO TRAILER
The trailer list is empty.

NO SHIPMENT
The shipment list is empty.

SYMBOLS & WARNINGS
Miscellaneous Warnings

UNKNOWN DRIVER

[Orange] This icon can represent a few different warnings. Read the
text that accompanies the icon to determine what the warning is and
if any action is needed.

The vehicle is moving but the person operating the vehicle has not
been identified. Stop driving and either sign in or change status as
directed.

eDriver Logs Instinct ELD Driver Guide

[Red] Data diagnostics appear on your device when a driver is signed
in to the application. If your device enters a data diagnostic state, you
will see a red triangle icon in the action bar at the top of the screen.
Navigate to your log events to determine the exact type of diagnostic
event that has occurred, and see Troubleshooting for common
causes and resolutions.

RECORD STATE LINE CROSSINGS
The logging device cannot obtain vehicle location data frequently
enough to meet International Fuel Tax Agreement requirements.
Drivers must keep paper records of their route of travel and miles per
jurisdiction until normal location detection resumes. A warning audio
will sound once when the failure is detected, and a different audio will
sound when this failure is resolved.

DEVICE ABBREVIATIONS & TERMS
The following abbreviations and terms are used in records generated by this logging device.

eDriver Logs Instinct ELD Driver Guide

ACC

Asset Control Center

Comms

Cellular Communications

Driving

ECM

Engine Control Module

ELD

Electronic Logging Device

ELD Login

When an authorized user logs in to an
ELD

ELD Logout

When an authorized user logs out of an
ELD

Inactive - Charged

A log event that was edited and is no
longer the active event

Inactive - Rejected

A request edit that was rejected and was
not applied to your log

Inactive - Requested

A log edit that has been requested by a
non-driver Fleet Manager user but has
not yet been applied to your log

OFF

Off Duty

On Duty, not driving

Personal Conveyance

Sleeper Berth

TFM

Trimble Fleet Manager

Yard Moves

DRIVER STATUS
PREVIEW AVAILABILITY
Every time you sign in, the logging device will request your electronic

Questions and Answers
Q: Ive been waiting a long time, but still havent received my logs. What should I do?

eDriver Logs Instinct ELD Driver Guide

records of duty status (daily logs) from the server.
When you receive a message that logs are received or up-to-date, tap
OK to view your last recorded duty status and current driving time
left.

If you are configured to operate commercial vehicles in both the
United States and Canada, you may preview your driving time left
for either country before completing the sign in process. For more
information see Country Selection.

The system will try to reach the server for sixty seconds. If
the server cannot be reached, you will receive an error message
and must reestablish communications before signing in. If you
have recently signed in to this device, a Stop button will appear
after sixty seconds, allowing you to continue signing in without
reaching the server.

Q: I received a message that there are proposed

edits and/or uncertified logs that need to be reviewed on the eDriver Logs website. What do I do?

You will need to sign in to the ELD Driver Portal to complete

TIP: If you entered the wrong login information or do not yet have
enough time available, tap Cancel to return to the Login screen. Reenter the correct information or wait until you have time available and
try again.

DRIVER STATUS
INITIAL STATUS
After previewing availability, tap Status and then choose the button that best represents your initial duty status. See the Change Status section for a
complete list of buttons and corresponding duty statuses. The screenshot below may be different if Driver Role Selection is enabled.

eDriver Logs Instinct ELD Driver Guide

You will be required to enter an annotation (comment) when selecting Yard Moves (ON YM) or Personal Conveyance (OFF PC). See Change Status for
more information about these options.
If you are the first driver to sign in during your work shift, the device will prompt you to confirm the vehicle ID. If the vehicle ID has changed or is not correct,
tap the pencil icon and enter or update the vehicle ID. If the vehicle ID displayed is correct, or you are finished entering the ID, tap OK. Please use caution
when updating your vehicle ID to validate that the vehicle ID matches the one used by your carrier. This is only available if you company has enabled the
setting in configuration.
You may be prompted to enter your location if GPS data is not available. See Manual Location Data Entry.

DRIVER STATUS
Questions and Answers
Q: I dont see a Driving button. How do I record when

Q: I dont have a co-driver. Do I still need to tap the

A: When you tap ON Driver, you are indicating that you are on duty

A: Yes. The logging device uses this information not only to main-

I am driving the vehicle?

eDriver Logs Instinct ELD Driver Guide

and preparing to operate the vehicle. The logging device will
detect when the vehicle is moving and record the correct duty
status for you based on the movement of the vehicle. See the
details below.

On Driver button before I operate the vehicle?

tain accurate driver logs but also for other record keeping, such
as determining when driver vehicle inspection reports need to
be created or reviewed.

If you are the only driver signed in to the vehicle, you will be
automatically transitioned to Driving status any time the vehicle
moves, unless you are in Personal Conveyance or Yard Moves
status.

ON Driver

Vehicle reaches 5mph

Drivers duty status is recorded as Driving (Line 3)

D (Automatic origin)

Vehicle stops then ignition is shut off

Device ends automatic Driving event and starts a manual
Driving Event

D (Driver origin)

Vehicle stops for 5 minutes

Driver is prompted whether to remain Driving or change
to On Duty or another status

ON Driver

Vehicle stops then device is shut off

No odometer change when device turns back on (odometer must be available)

On Driver (when device shut off)

DRIVER STATUS

eDriver Logs Instinct ELD Driver Guide

REVIEW PREVIOUS DVIR

Questions and Answers

If the DVIR feature is enabled and you are the driver of the vehicle, you
will be prompted to review the most recent driver vehicle inspection
report for each resource in the current vehicle combination. If a trailer
was removed during sign in, you will be prompted to create a driver
vehicle inspection report for each trailer removed. See Driver Vehicle
Inspection.

Q: I performed some work after signing out of the

The Driver Overview screen will be shown when the sign in process
is complete. Always review your logs before operating the vehicle to
ensure that all information is true and correct. You are responsible
for ensuring that all records required to be in your possession1 are
available in electronic and/or paper format.

logging device but before signing in again. Can I
record that activity now?

A: Yes. After completing the sign in process, go to Options to add

Pre Shift time (on duty time worked just before signing in to the
logging device) and/or Post Shift time (on duty time worked
just after signing out of the logging device).
Go to Logs and Events to make additional edits as needed (see
View Logs for instructions). Your driving time left will be recalculated accordingly. You are also able to use the Driver Portal
to make edits to your log, including to log dates before those
available on the device.

TIP: Tap Back to go back and change a response without starting
over. Tap Cancel to discard all previous responses and restart the sign
in process from the beginning.
1

See US 49 CFR 395.15(b)(4) and CA SOR-2005-313 84

DRIVER STATUS
STATUS CHANGE
Starting from the Driver Overview screen, tap Status and then choose the option that best describes your current activity.
These options are available for all drivers:

eDriver Logs Instinct ELD Driver Guide

Choose this when you are on duty and taking control
of the vehicle. The logging device will detect when the
vehicle is moving and automatically record your activity
as D (Line 3) when the vehicle is moving and ON (Line
4) when the vehicle is stopped. No other driver may take
control of the vehicle until you choose a different status,
start a Rest Break, or Sign Out.

Choose this when you are relieved of duty and are
signing out of the Android device. This will record your
activity as OFF (Line 1). To record your status as off
duty without signing out of the logging device, see Rest
Break. If the carrier has enabled it, you may have the
option to sign out while remaining on duty.

Choose this if you are on duty but not in control of the
vehicle, such as if you are a co-driver. This will record
your activity as ON (Line 4). However, if there is no
primary ON Driver, and vehicle movement is detected by
the logging device, you will be considered the primary
driver and your status will be moved to D (Line 3).
Choose this when you are beginning a period of rest in
the vehicles sleeper berth. This will record your activity
as SB (Line 2).

DRIVER STATUS
Additional options may be available if enabled by your carrier:

eDriver Logs Instinct ELD Driver Guide

Choose this if you are relieved from all responsibility
for performing work and taking control of the vehicle
for your own personal use. This will record your activity
as Authorized Personal Use of CMV (PC) (OFF, Line
1).

Choose this status if you are off duty waiting at a well
site.

Choose this if you are in other sleeping accommodations at a well site.

Choose this if you are moving your vehicle inside your
carriers yard. This will record your activity as Yard
Moves (YM) (ON, Line 4).

Choose this if you are going off duty but not finished
with your shift.

Choose this if you are switching vehicles, continuing to
work in the office or shop, or performing other duties
that are NOT associated with the ELD you originally
signed into.

DRIVER STATUS
REST BREAK
The Rest Break feature is used for recording
off duty activity during the work shift. Drivers
who use this feature remain signed in to the
application, thereby avoiding the screen prompts
associated with signing out of a logging device
and signing back in again.

eDriver Logs Instinct ELD Driver Guide

To begin a rest break, tap the Rest Break button
in the upper right of the driver overview screen
and confirm that you want to start a break now.
This will record your activity as Off Duty (Line 1)
without signing you out of the application.

The application will determine the minimum rest
necessary to improve driving time, and show
this value as Gain Time At. When the required
rest break time is fulfilled, Gain Time At and
Available Drive Time will be recalculated.

To end a rest break, tap the red Stop Break
button in the upper right to display the Status
screen.
Choose ON Driver if you are returning to duty
and will be operating the vehicle or ON Not
Driver if you are the co-driver. Choose SB if you
will continue resting in the vehicles sleeper berth
before returning to duty. Choosing any button
other than OFF Sign Out will return to the Driver
Overview screen and cause Gain Time At and
Available Drive Time to be recalculated.

Questions and Answers
Q: Why wasnt I prompted for a DVIR
when I chose to sign out from the
Stop Break status options?

A: Completing a DVIR is considered to be an on
duty activity. You must end your break and
return to duty by selecting ON Driver, then
sign out to be prompted through a DVIR

When you are finished using the vehicle, dont
use the Rest Break feature. Instead, choose OFF
Sign Out from the Status screen. This will begin
the sign out process and trigger a post-trip driver
vehicle inspection (if applicable).

WARNING: Drivers should only use this
feature if they return to duty in the same
vehicle before the end of the work shift.
16

DRIVER STATUS

eDriver Logs Instinct ELD Driver Guide

ADD REMOVE RESOURCES
If you are the first driver to sign in during your
work shift, you may be asked to review the trailers
and shipments added by a previous driver, and
remove or add new resources.
Tap Remove to remove the selected resource
shown on the left without recording it on your log.
To add a shipment, enter the ID in the Shipment
ID field on the right and then tap Add. You may
also add or remove resources after you are
signed in.
Tap Next to keep all resources shown. This will
record these resources, if any, on your current
driver log.

YARD MOVES
(AUTOMATIC)
Selecting ON YM (On Yard Moves) and cycling
the commercial motor vehicles (CMV) engine
through power off cycle, the driver will continue
to remain in Yard Move status. This will continue
until the vehicle departs the predefined yard
area or exceeds 20 mph. This requires carriers
predefine yards and the enable the setting.

YARD MOVES
(MANUAL)
Selecting ON YM (On Yard Moves) and cycling
the commercial motor vehicles (CMV) engine
through power off cycle, the driver will continue
to remain in Yard Move status. This will continue
until the driver selects OFF YM (Off Yard Moves)
on the device.

DRIVER VEHICLE INSPECTION
REQUEST DVIR

REVIEW & SUBMIT

After choosing the ON Driver button or adding a trailer
to the vehicle combination, verify the ID of the resource
that you are using, and then tap Request DVIR.

If a previous report is presented for you to review, use
the arrow buttons to scroll through the report and

eDriver Logs Instinct ELD Driver Guide

The logging device will request the most recent driver
vehicle inspection report and refresh this screen when
a response is received. Fill in any empty boxes and tap
Next.

Questions and Answers
review all the information provided. See View DVIR.
If any defects are listed, verify that a statement is
present certifying that the defects were repaired or that
repair is not needed. Be sure to review all defects for
each resource in the current vehicle combination. When
you are done with the review, tap Next to show the
acknowledgment screen.
Tap Yes for Safe to Operate if you are satisfied with the
vehicles condition, otherwise tap No. If any unresolved
defects were listed on the report, you will also need to
tap Complete or Not Needed for Repair Status. Tap
Done to submit the report.

Q: Ive been waiting a long time without receiving the most recent report. What should I do?

A: If you have waited at least 60 seconds, tap

Stop to continue the inspection process
without a response from the web server.
If a previous un-reviewed report is already
stored on the logging device, it will be presented for you to review. If not, perform
your own inspection and create a new DVIR
listing any defects you find.

DRIVER VEHICLE INSPECTION
SELECT RESOURCE

SELECT PART & DEFECT

When it is time to create a driver vehicle inspection
report, a list of resources subject to inspection will be
shown. Tap once on a resource to highlight it and then
choose the appropriate button.

When you tap Add Defects or Edit Defects, a list of
parts will be shown for the selected resource. Tap once
on a part to highlight it, and then select one or more
defects from the list on the right. All defect lists will
include an option for Other, where you can type in your
own description.

eDriver Logs Instinct ELD Driver Guide

CARRY OVER DEFECTS
In some cases, the previous DVIR for an asset may
include a defect that was certified as Repairs Not
Necessary. This suggests that the defect or deficiency
may still exist, but that repair is not required in order for
the vehicle to be operated safely.

No Defects Choose this to report that the resource is
free of defect or deficiency.
Add Defects Choose this to note one or more defects
for the resource.
A resource ID shown in blue and having a message
of No Defects or Defects Added on the right
indicates that you have completed a DVIR for that
resource during the current inspection process, or
that an unrepaired defect has been carried over from
a previous report. You must complete a DVIR for all
resources in the list to move to the next screen. See
Carry Over Defects.

Repeat this process for each defective part. Tap
Done to return to the Select Resource screen. After
inspecting all resources, tap Finish if there are no
defects to report, or tap Next to show the Review &
Submit screen.
NOTE: Part names and defect descriptions are specific
to the type of resource (vehicle or trailer) currently
selected for inspection. Both lists can be customized
by your motor carrier.

The logging device will carry over such defects to
the next driver vehicle inspection report. You will be
notified when beginning a new inspection report if the
previous report has such defects. You may add to or
edit these defects as needed before submitting your
new inspection report.

US 49 CFR 396.11 requires a report to be prepared at the completion of each days work on
each vehicle operated.

DRIVER VEHICLE INSPECTION
VIEWING THE DVIR

A driver vehicle inspection report includes the following information:
Resource type (Vehicle or Trailer) and ID
Odometer2
Location of vehicle when the driver vehicle inspection report was
created
Defects or deficiencies noted, or No Defects

eDriver Logs Instinct ELD Driver Guide

Report creation details:
Driver
Date3 and time
Repair certification details (if applicable):
Certifying agent or driver
Date3 and time

This screen allows you or an official to view the most recent driver
vehicle inspection report for any resource (vehicles, trailers, etc.) in
the vehicle combination. You also have the option to start a new DVIR
during your shift.

Repairs Made or Repairs Not Necessary
Driver review/acknowledgment details:
Driver

Starting from the Driver Overview screen for any driver, tap DVIR1 to
see the report for the first available resource (typically the vehicle). Tap
the tabs at the top left of the screen to navigate between the different
resources.
To begin a new DVIR at any time, tap the + Add DVIR button. Once you
have started an open DVIR, you will have the option to toggle between
the Certified or Opened DVIR and to edit or add to the open DVIR with
the Edit DVIR button.

Date3 and time
Safe to Operate or Unsafe to Operate

Visible only if the DVIR feature is enabled; selectable only if a driver vehicle inspection report is
available for viewing

Visible only when viewing a DVIR for a Vehicle

Displayed in month/day/year format

CO-DRIVER LOGIN

COUNTRY SELECTION

To allow a co-driver to sign in, tap the App
Drawer tab on the left edge of the screen. The
App Drawer opens. From the App Drawer, tap
Switch Driver. The Select User Account screen
opens. Tap + Add User.
The Sign In with a PIN screen opens. Enter the co-drivers PIN. Tap
Verify.

eDriver Logs Instinct ELD Driver Guide

The Select User Account screen opens and shows that you are Signed
Out with the co-driver as the Current User. The co-driver can tap their
user name to continue or you can tap your user name to sign in again.

If you are configured in the Fleet Manager
to operate commercial vehicles in both
the United States and Canada, you may
preview your driving time remaining for
either country before completing the signin process. Tap the flag icon to select your
country setting. All screens, including
Driver Overview, View Logs, and Safe
Mode, will update to show your hours
of service information for the selected
country.

To change drivers again, tap the App Drawer tab and Switch Driver
to return to the Select User Account screen.

SHIPMENTS

TRAILERS

From the Driver Overview screen, tap the Shipments button.
To add a shipment to the list, enter the shipping document number (if
applicable) or the shipper name and commodity name, and then tap
Add. This will add the shipment as a current resource and also record
this information on the current days log for each driver who is signed
in. To drop a shipment, tap on it once to highlight it in the list, and then
tap Remove.

eDriver Logs Instinct ELD Driver Guide

From the Driver Overview screen, tap the
Trailers button.
To add a trailer to the list, enter the trailer ID and
then tap Add (or Enter on the keyboard). This
will add the trailer as a current resource and also
record this information on the current days log
for each driver who is signed in. To drop trailers,
tap on one or more check boxes in the list on
the left, and then tap Remove. Tap on Home to
return to the Driver Overview.
TIP: If adding multiple shipments bound for separate destinations,
add them one at a time so that each is listed on a separate line. This
will allow you to remove individual shipments at each stop so the
shipment list always reflects your current load.
22

MANUAL LOCATION ENTRY
The ELD device uses GPS to determine the vehicles location at the
time of each duty status change and driver vehicle inspection. If valid
coordinates cannot be obtained from GPS, you will be prompted to
enter the location. Location entry consists of the following fields:

eDriver Logs Instinct ELD Driver Guide

Type

Choose from City/State, Intersecting Highways,
Highway/Mile post or Highway/Service Plaza.

Name

(Optional) Enter the customer name or landmark
where the status change or inspection took place.
This name will appear in the Events view of your
driver logs to provide additional context for your
activities. See View Logs.

City

Enter the name of the city. If outside city limits,
enter the name of the nearest city, town or other
population center.

State/
Province

Select the state, province, or territory.

screen for the duty status change before entering the location where
that change occurred. Enter an annotation to document the change.
TIP: If the logging device frequently prompts you to enter location
data, reference GPS Troubleshooting.

If GPS coordinates are not available when the automatic motion
detection system records a status change, the driver will need to enter
the location of that change after the vehicle stops moving.
If there is a red flag over the Options button, tap on it and then tap
Missing Data. This will display the location data entry screen, where
you should verify the date (month/day/year) and time at the top of the

WORKING WITH LOGS
This screen allows you, or an official, to view your
electronic record of duty status (daily log) for each
day required to be in your possession1. It also
allows you to edit, certify, and annotate your logs
and accept or reject edits to your logs that were
proposed by a user on the Fleet Manager website.
If all the details do not fit on one screen, swipe the
screen up and down to scroll.

eDriver Logs Instinct ELD Driver Guide

Starting from the Driver Overview screen
for the driver, tap Logs to see the grid view
(graph of duty statuses) for todays date (month/
day/year). Tap the Events/Grid button to toggle
between the grid view and a line-by-line detail
view. Use the arrows on either side of the date or
swipe the screen side to side to navigate through
your log history. The Details button displays
general carrier, driver, and ELD information. The
Certify button allows you to certify your log for
the day displayed. You must certify your previous
log(s) daily or when prompted by the device to
remain complaint. The add button allows you the
add a new status change.
1

GRID
Graph of all duty statuses for each 24-hour
period starting at midnight
Total hours
The grid is color coded as follows:
Personal Conveyance (OFF)
Yard Moves (ON)
All Other Statuses

See US 49 CFR 395.15(b)(4) and CA SOR-2005-313 84

WORKING WITH LOGS
EVENTS

DETAILS

eDriver Logs Instinct ELD Driver Guide

Log date, time, and time zone

Vehicles (trucks or tractors), trailers, and
shipments

Duty status changes and locations

The cycle being followed

Remarks and annotations

Name of motor carrier

Distance driven1

Exceptions claimed by the driver

USDOT number of motor carrier

Edits and requested changes
See Device Abbreviation & Terms for
details

Main office address

Drivers home terminal name

Home terminal address

Total duty hours for the 7- or 8consecutive day period [US format] or
7- or 14- day cycle [Canada format] ending
today2

Driver name, ID, license number, and state

Current odometer and engine hours2

Co-driver(s)

Current location2

ELD Provider, Registration ID, and
Identifier2

Malfunction and diagnostic indicators

Malfunction and data diagnostic events
See Malfunction & Data Diagnostic Event
Indicators for more information

Excluding any distance traveled while operating a CMV as
a personal conveyance

Visible only when viewing a log for the current date

WORKING WITH LOGS
CERTIFY LOGS

eDriver Logs Instinct ELD Driver Guide

This pop-up window displays a prompt to certify
your log for the date displayed.

You must enter your PIN and click Verify when
certifying your logs.

Logs cannot be certified if there are pending
proposed edits or Unidentified Driver events.

Questions and Answers
Q: If I am off duty for several days in a row, do I have
to certify each day?

Q: What if I need to certify logs that are not available
on the mobile device?

A: If you have been continuously off duty for multiple days, display A: You will only be able to certify the previous 7 or 14 days on the
the log for the last (most recent) day on which you were off
duty, and tap the Certify button. You will be prompted to certify
the range of dates encompassed by that off duty event.

mobile device, depending on your driver type. You can certify
older logs through the ELD Driver Portal.

EDITING LOGS
Logs can be edited through the Grid and
Events screens. Note: you cannot delete or
edit an ELD-recorded Driving event or the event
immediately following. Automatic driving events
can only be annotated.

eDriver Logs Instinct ELD Driver Guide

The Add button on the Grid view allows you
to add a new status change to the log date
displayed. Tap Add to open the new status
details screen. Tap to select the Status, Start
Time, Location, and Vehicle ID (optional). You
will be provided a list of statuses as allowed by
your carrier and as applicable for your driver
type.

Tap Edit to make corrections to the event. Tap
the field(s) on the right to edit them. A summary
of status changes for the log day is displayed in
the pane on the left. Tap an event to display the
event details. Finally, tap to enter a Reason for
Change, then tap Save to finish and update the
event.

The vehicle ID selection is optional and allows
you to choose from the current vehicle ID,
vehicle IDs you have used in the last 7 or 14
days, or N/A if the status being added did not
occur on any of the available vehicles. Enter a
Reason for Change, then tap Save to finish and
add the new event to your log. Tap Cancel to
return to your log without saving any changes.
To edit or delete existing log events, tap Events
from the log grid, then tap to select the event.
Tap Delete to delete the event.

Your Available Drive Time will be recalculated
after making edits.

EDITING LOGS

eDriver Logs Instinct ELD Driver Guide

Q: Which events cant be edited?
A: You cannot edit your open status, Automatic Driving events and the event immediately following, or events that started on a different date. You

must change your status from the Driver Overview or navigate to the start date before making edits. You can Add a new event if you need to shorten the automatic On Duty event following a drive. Events that started over 7 or 14 days ago must be edited on the Driver Portal. ELD events such as
ELD Login/Logout and Intermediate Logs also cannot be edited.

Q: Why cant I add a new event?
A: You will not be permitted to add a new event if the start time selected is during an Automatic Driving event, during your current open status, or at
the same time as another event. You can annotate but cannot shorten or delete an automatic driving event.

Q: What happens when I delete an event?
A: When you delete an event, it is changed to a Record Status of InactiveChanged. The previous status will be extended to fill the gap.

ACCEPT / REJECT LOG CHANGES
If a administrator has proposed an edit to your log, you will need to
Accept or Reject the edit either from the Driver Portal or through the
Logs screen on the device.

eDriver Logs Instinct ELD Driver Guide

To view a proposed edit, navigate to the day of the edit, then tap Events.
Scroll through the events to locate the proposed edit, shown in red. You
can also tap Review Logs from the Options menu to navigate to any
log that requires review. See Driver Options. Tap the proposed event
and tap Accept or Reject. You can use the Annotate button to add a
comment to the event.

Questions and Answers
Q: What happens if I reject an edit?
A: The event will be displayed as Inactive - Rejected. Your

availability will not be affected and you will not need to
re-certify the log.

Q: What happens if I accept an edit?
A: The event becomes an active event in your log. Your availability is recalculated accordingly and you will need to
re-certify the log.

Q: Why am I being asked to certify my log again?
A: You can only certify logs that are complete. Any new
status change, log edit or annotation, or accepting a proposed edit will require that you re-certify your log. Wait to
certify today until after you have closed the final open
status by starting your next shift.

Q: What if my log is not accurate or needs to be
edited?

A: You can make edits on the device for the previous 7 or 14

days, or certify your log to submit it to your motor carrier
and allow them to propose any necessary edits. You can
edit older logs through the Driver Portal.

DRIVER OPTIONS
These options provide a way to record additional information on
your logs, synchronize logs with the Fleet Manager, view system
diagnostics, and other functions. Starting from the Driver Overview
screen, tap Options.

EDIT VEHICLE ID

eDriver Logs Instinct ELD Driver Guide

This option allows you to update the Vehicle ID if the
device was provisioned incorrectly or if the Vehicle ID
has changed.

REQUEST LOGS
This option allows you to synchronize electronic records
with the Fleet Manager at any time during your trip. Use
this if you need to:
Download amendments to your logs for the current
or previous day(s).
This option will be disabled if the logging device is
unable to open a connection to the Fleet Manager
server and when the primary driver is in Driving
status. See Symbols & Warnings.

PRE-SHIFT
This option allows you to record On Duty, Not Driving time worked
just prior to signing in. Select the date (month/day/year) and time
that the pre-shift activity started and verify the total time to be
added. Add an annotation when prompted to document the reason
for the change. Your Available Drive Time will be recalculated
accordingly.

This option will be enabled for up to 48 hours after the sign-in process
is complete if the drivers previous status was Off Duty.

POST SHIFT
This option allows you to record On Duty, Not Driving time worked just
after the driver last signed out. Select the date (month/day/year) and
time that the post-shift activity ended and verify the total time to be
added. Add an annotation when prompted to document the reason
for the change. Your Available Drive Time will be recalculated
accordingly.
This option will be enabled for up to 48 hours after the sign-in process
is complete if the drivers previous status was Off Duty.

INVALIDATE EXCEPTION
This option allows you to invalidate a previously-taken exception. This
option is only available for the exceptions of CDL Short-Haul, NonCDL Short-Haul, and 30 Minute Rest Break.

DIAGNOSTICS
This option allows you to view identification information about the
device, as well as a general system health check. Tap and hold on the
words System Check to view system details.

REVIEW LOGS
This option is visible if you have uncertified logs or if a non-driver
Fleet Manager user has proposed an edit to your log that requires
your attention. Tapping this option will take you to the log(s) requiring
review. See Certify and Accept / Reject for more details.

DRIVER OPTIONS
MISSING DATA

eDriver Logs Instinct ELD Driver Guide

This option allows you to back-fill information for
duty status changes that have been recorded
in the past. This option is only visible if required
information (most typically the vehicles location)
was not available when the duty status change
was recorded. See Manual Location Data
Entry.

UNIDENTIFIED DRIVER
This option allows you to add driving events to
your log that were recorded while no driver was
signed in to the device. Unidentified driver events
are recorded any time the vehicle is moved
without a driver signed in, or with multiple drivers
signed in but none in ON Driver, YM, or PC
status. To avoid these events, always make
sure to properly sign in to the device before
moving the vehicle. This option is only visible
if unidentified driving events are associated with
this device.
Tapping this option will take you to the log date
with the unidentified driver event(s). Once you
have reviewed the event details, tap the event
and then tap Accept or Reject to either add the
event to your log or discard it. Rejecting the event
will remove it from your view on the device. Other
drivers and non-driver Fleet Manager users will
still have the ability to view and accept or assign

the event. Only accept events that accurately
reflect your activities.
When you Accept an unidentified driver event,
it is added to your log and your Available Drive
Time is recalculated accordingly. The system
automatically places in you in an ON Duty status
following the unidentified driver event. Both the
unidentified driver Driving and following On Duty
event will appear on your log with an Origin of
Unidentified Driver.

Questions and Answers
Q: What if I Reject an Unidentified
Driver event by mistake?

A: Rejecting the event permanently removes it

Q: What if I Accept an Unidentified
Driver event by mistake?

A: You can undo accepting an Unidentified

Driver event by tapping the event in your
log, tapping the Undo button and adding an
annotation. This changes the event on your
log to Inactive Changed and back to Active
on the Unidentified Drivers log.
If the driver who should have accepted the
event is your co-driver, you can reassign
the event to them if they are also currently
signed in. Tap on the driving event and tap
Reassign. Enter your PIN when prompted,
select your co-driver from the list, enter an
Annotation (comment), and tap Reassign.
Your co-driver must then enter their PIN
to approve the change. The driving event
will be removed from your log and added to
your co-drivers log, and both of your Available Drive Time will be recalculated accordingly.

from your view on the device. Contact your
carrier to have them assign the event to you
as a proposed edit from the Fleet Manager.
You will first need to certify your log before
the administrator can propose an edit.

DRIVER OPTIONS
TAKE EXCEPTION
This option lets you use one or more temporary exceptions from hours of service regulations. When you take an exception, your Available Drive Time is recalculated
according to the type of exception claimed. Each exception affects only the specific HOS limit(s) described here.

eDriver Logs Instinct ELD Driver Guide

CDL ShortHaul1

Relief from the 30-minute rest break requirement and a limitation
of 14 hours of Work Shift Duty. Requires a return to the work
reporting location. Only for property-carrying drivers. This
exception can be invalidated.

Non-CDL
Short-Haul2

Relief from the 30-minute rest break requirement. Permits use
of 16 Hour exception on 2 days in a 7-consecutive-day period or
after any 34-hour restart. Only for non-CDL property-carrying
drivers. This exception can be invalidated.

16 Hour3

Work Shift Duty limit increased from 14 to 16 hours. Does not
increase Work Shift Driving limit. Restrictions apply for frequency
of use. This exception can not be invalidated. Only for propertycarrying drivers.

30 Minute
Rest Break4

Relief from the 30-minute rest break requirement. Only for
property carrying drivers. This exception can be invalidated

Adverse
Conditions5

Work Shift Driving limit increased by up to 2 hours. Does not
increase Work Shift Duty limit, and may not be used during the
same shift with 16 Hour. This exception can not be invalidated.

Agriculture6

Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only
used during state-specified planting and harvesting periods. This
exception can not be invalidated.

Certain restrictions apply; see US 49 CFR 395.1(e)(1)
Certain restrictions apply; see US 49 CFR 395.1(e)(2)
Available to limited US drivers. Other restrictions also apply. See US 49 CFR 395.1(o) and 395.1(e)(2)
4
Available to limited US drivers
5
Certain restrictions apply; see US 49 CFR 395.1(b)(1), US 49 CFR 395.2, and CA SOR-2005-313 76(2).
6
Certain restrictions apply; see US 49 CFR 395.1(k)
7
Certain restrictions apply; see US 49 CFR 390.5 and 395.1(b)(2), and CA SOR-2005-313 76(1).
1

Emergency7

Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only
used in a declared Federal, State, or local State of Emergency.
This exception can not be invalidated.

DRIVER OPTIONS
CYCLE DUTY SUMMARY
The system will display summary information for the driver which is
listed at the top left of the Home screen, and will display 7, 8, or 15 days
based on the drivers current driver type. This screen is view-only, and is
accessed through the Options menu on the Home screen.

eDriver Logs Instinct ELD Driver Guide

This option allows you to review multiple log days simultaneously and
review the time spent in each duty status. It will show your total cycle
duty usage and remaining availability, an estimate of how much cycle
duty availability you will regain at midnight, and details on when you last
took a cycle duty reset period (if applicable for your driver type and taken
in the range displayed).

ROADSIDE INSPECTION
This option allows an enforcement official to review your logs and allows
you to send your logs for the current 24-hour period and the previous
7 consecutive days to the FMCSA via web service or email on the
request of an enforcement official. To send your logs, tap Roadside
Inspection and then tap Data File Transfer. Tap either Webs Service
or Email, as directed by the enforcement official. The official should
provide you with a code to be entered in the Comments field. Enter the
code exactly as provided. Do not include the word code or any other
text. See Roadside Instructions at the end of this document for more
information.
Per FMCSA requirement, Web Services should be the preferred transfer
method. The email address in the ELD data file transfer is hardcoded
and cannot be changed. To email a copy of your logs to a different email
address, sign in to the Driver Portal and use Print Multiple Logs to
generate a PDF file of your logs.

DRIVING SCREEN
The Driving screen limits your interaction with the system while
the vehicle is moving. The Driving Screen is setup by the fleet
administrator who configures the unit from the Fleet Manager.

eDriver Logs Instinct ELD Driver Guide

When your vehicle is in motion, the Driving screen opens. You
are not allowed to return to the Driver Overview screen until you
stop the vehicle.

When your vehicle is stopped, the Stopped screen opens. To
return to the Driver Overview screen, tap the Home button. The
App Launcher screen opens. Tap Open ELD, or tap the App
Drawer tab, then tap eFleetSuite. The eFleetSuite ELD app
opens to the Driver Overview screen.
TIP: If the person operating the vehicle is in Driving and has
less than one hour of availability left, audio warnings will sound
periodically.

MALFUNCTION & DATA DIAGNOSTIC INDICATORS
See the following tables for ELD malfunction and data diagnostic event definitions. General troubleshooting steps can be found in the Troubleshooting section.

Code

eDriver Logs Instinct ELD Driver Guide

Data Diagnostic Event

Description

Power

Device was not powered on within 1 min of the engine receiving power, or lost power at any point
while the engine was powered on.

Engine Synchronization

Device was not able to receive data from the ECM (or other data source) within 5 seconds of
requesting the data.

Missing Required Data Elements

Device is missing required information for reporting on driver logs.

Data Transfer

Device is unable to confirm the proper operation of the certified primary roadside transfer
mechanism.

Unidentified Driving Records

More than 30 min of driving in a 24 hour period is recorded under the unidentified driver profile.

Compliance Malfunction

Description

Power

Device lost power during driving events for a total of 30 min or more over a 24-hour period.

Engine Synchronization

Device lost connection to the ECM (or other data source) for a total of more than 30 min during a
24-hour period.

Timing

Device is not able to synchronize to UTC.

Positioning

Device is not able to acquire a valid position measurement within 5 mi of vehicle movement for a
total of more than 60 min over a 24 hour period.

Data Recording

Device is no longer able to record or retain required event data or retrieve locally-stored recorded
logs.

Data Transfer

Device continues to fail checks of the roadside transfer mechanism for three days following a
Data Transfer Diagnostic Event.

Other ELD Detected

The eDriver Logs application has stopped working or is not responding as expected.

Code

MALFUNCTION & DATA DIAGNOSTIC INDICATORS
Data diagnostics warnings appear on your device when a driver is
signed in to the application. If your device enters a data diagnostic
state, you will see a red triangle icon in the symbols and warnings
area at the top of the screen. Navigate to your log events to determine
the exact type of diagnostic event that has occurred, and see
Troubleshooting for common causes and resolutions.

eDriver Logs Instinct ELD Driver Guide

An ELD compliance malfunction appears on your device as a popup notification icon that sits on top of all applications. The icon will
include the malfunction description. The example shown is a Timing
Compliance malfunction. The warning maybe moved to a different
area of the screen by using your finger.
A compliance malfunction cannot be dismissed, it must be corrected
before you continue using the device as an ELD. Refer to the
Troubleshooting section for common causes and resolutions. If
you are not able to immediately resolve the malfunction, you must
continue keeping paper logs until the device is once again compliant.
Per FMCSA requirement, a driver must document the occurrence
of a compliance malfunction, notify their carrier in writing within 24
hours, and reconstruct your record of duty status for the current
24-hour period on a paper log. If the malfunction prevents you
from accessing your logs on the device, you must reconstruct your
previous 7 consecutive days of logs on paper as well.

WARNING: If you are not able to immediately resolve the malfunction, you must begin keeping
paper logs until the device is once again compliant. If your logs can no longer be accessed on the
device, you must reconstruct your logs on paper for the current 24-hour period and the previous
seven consecutive days..
36

TROUBLESHOOTING
See the following tables for common troubleshooting steps.

COMMUNICATIONS

eDriver Logs Instinct ELD Driver Guide

Symptom

System Check screen shows Failed for Comms

Possible Cause

Corrective Action

Antenna connections not solid

From the PMobile Home Screen, 1) Select
System. 2) Select OBC Diagnostic. 3)
Select Diagnostic Cell. 4) Tap Select on
the bottom. Signal strength should display 1
or greater. If not 1 or greater than call Trimble
Customer Support, (888) 346-3486.

Cellular coverage issue

Move outside or away from buildings or other
objects that may obstruct the signal. Call
Trimble Customer Support, (888) 346-3486.

The comms indicator on the Sign in screen is red
Driver logs or DVIR cannot be downloaded at
sign-in

TROUBLESHOOTING

GPS

eDriver Logs Instinct ELD Driver Guide

Symptom

System Check screen shows Failed for GPS

Possible Cause

Corrective Action

Antenna connections not solid

From the PMobile Home Screen, 1. Select
System, 2. Select OBC Diagnostic, 3. Select
Diagnostic Basic, 4. Tap Select on the
bottom. GPS Antenna should be good or best
If not, Call Trimble Customer Support,
(888) 346-3486.

Physical location / coverage issue

Move outside or away from buildings or other
objects that may obstruct satellite view.

Missing locations appearing on driver logs
Record State Line Crossings message on device
Device is recording positioning compliance
malfunctions

TROUBLESHOOTING

ODOMETER

eDriver Logs Instinct ELD Driver Guide

Symptom

System Check screen shows Failed for
odometer
Missing odometer conflicts appearing on driver
logs
Device is recording engine synchronization
data diagnostic events and/or compliance
malfunctions

Possible Cause

Corrective Action

Cables not connected

Verify the diagnostic port connectors and any
adapters used for installation are connected
tightly and snapped into place.

Vehicle gateway not receiving engine data from
ECM

Call Trimble Customer Support,
(888) 346-3486.

Installation did not use the proper vehicle
management cables

Verify that the correct J1708 or J1939 wires
were used to connect to the vehicle wiring.
Verify that the connection point on the vehicle
was not bypassed by some other connection.
Verify that the data lines used to connect are
live and sending data from the databus.

TROUBLESHOOTING

TOUCHSCREEN

eDriver Logs Instinct ELD Driver Guide

Symptom

Possible Cause

Corrective Action

Application not responding

Reboot the Android device according to the
manufacturers directions.

Defective or damaged touchscreen

Have your administrator submit an RMA
request to have the screen repaired.

No power

Verify that the device is receiving power
through the wiring harness.

Defective or damaged touchscreen

Have your administrator submit an RMA
request to have the screen repaired.

eDriver Logs stops responding to touches

Screen does not power on with engine crank or
when the hardware power button is pressed

TROUBLESHOOTING

POWER

eDriver Logs Instinct ELD Driver Guide

Symptom

Power Failure remarks in driver logs
Device shutting down or rebooting unexpectedly
Screen does not power on with engine crank or
when the hardware power button is pressed
Device is recording power data diagnostic events
and/or compliance malfunctions

Possible Cause

Corrective Action

Incorrectly installed power wire or no power to
the vehicle management cable connector power
pin

Verify that the power and ground wire are
receiving a constant 12 or 24 volts of power
with the engine off. Verify that the vehicle
management cable connector and any
adapters used for installation are connected
tightly and snapped into place.

Inconsistent voltage to the device

Test the vehicles battery and alternator.
Check for faulty wiring; exposed or corroded
wiring or loose connections.

Device is wired through a master kill switch

Re-wire the device straight to a constant 12
or 24 volt source. See Installation Guide for
details.

TROUBLESHOOTING
IGNITION

eDriver Logs Instinct ELD Driver Guide

Symptom

Possible Cause

Corrective Action

Device is recording engine synchronization
data diagnostic events and/or compliance
malfunctions

Device not receiving engine data from ECM

Call Trimble Customer Support,
(888) 346-3486.

Error Message

Possible Cause

Corrective Action

Driver ID or password is invalid for driver [xxx]

An incorrect ID or password was entered

Contact your administrator to verify your ID
and to have your password reset.

Unable to reach the Fleet Manager

No cellular connection and no credentials stored
locally on the device

See Communications section.

APPLICATION ERRORS
Error Message

Possible Cause

Corrective Action

Device is recording or displaying Other
compliance malfunction

Application has stopped responding

Reboot and/or reprovision the device. Call
Trimble Customer Support,
(888) 346-3486 for further assistance.

ROADSIDE INSTRUCTIONS
ROADSIDE INSPECTION
To review the drivers electronic record of duty status (daily log) for
each day required to be in their possession, tap on Options and then
tap Roadside Inspection.

eDriver Logs Instinct ELD Driver Guide

GRID
This will show you the log grid starting with the current day. Tap the
Events/Grid button to toggle between the grid view and a line-byline detail view. Use the arrows on either side of the date or swipe the
screen side to side to navigate through the log history. The Details
button displays general carrier, driver, and ELD information. The DVIR
button will display the most recent approved DVIR and the open DVIR
(if applicable).

Graph of all duty statuses for each 24-hour period
starting at midnight
Total hours
The grid is color coded as follows:
Personal Conveyance (OFF)
Yard Moves (ON)
All Other Status
43

ROADSIDE INSTRUCTIONS
EVENTS (LOG DETAILS)

eDriver Logs Instinct ELD Driver Guide

Duty status changes and locations

Remarks and annotations

Exceptions claimed by the driver

Edits and requested changes
See Device Abbreviation & Terms for details.

Malfunction and data diagnostic events
See Malfunction & Data Diagnostic Event
Indicators for more information.

DETAILS

Log date, time, and time zone

[Canada format only] The cycle being
followed

Vehicles (trucks or tractors), trailers, and
shipments

Distance driven1

Name of motor carrier

USDOT number of motor carrier

Main office address

Total duty hours for the 7- or 8- consecutive
day period [US format] or 7- or 14- day cycle
[Canada format] ending today2

Drivers home terminal name

Current odometer and engine hours2

Home terminal address

Current location2

Driver name, ID, license number, and state

Malfunction and diagnostic indicators

Co-driver(s)

ELD Provider, Registration ID, and Identifier2
1

Excluding any distance traveled while
operating a CMV as a personal conveyance

Visible only when viewing a log for the
current date

ROADSIDE INSTRUCTIONS
VIEWING THE DVIR
A driver vehicle inspection report includes the following information:

eDriver Logs Instinct ELD Driver Guide

Resource type (Vehicle or Trailer) and ID

Certifying agent or driver

Odometer2

Date3 and time

Location of vehicle when the driver vehicle
inspection report was created

Repairs Made or Repairs Not
Necessary

Defects or deficiencies noted, or No
Defects

Driver review/acknowledgment details:
Driver

Report creation details:

Date3 and time

Driver

Safe to Operate or Unsafe to Operate

Date and time
3

Repair certification details (if applicable):

This button allows you to view the most recent driver
vehicle inspection report for any resource (vehicles,
trailers, etc.) in the vehicle combination.
Tap DVIR1 to see the report for the first available
resource (typically the vehicle). Tap the tabs at the
top left of the screen to navigate between the different
resources.

Visible only if the DVIR feature is enabled; selectable only if a driver vehicle inspection report is available for viewing

Visible only when viewing a DVIR for a Vehicle

Displayed in month/day/year format

ROADSIDE INSTRUCTIONS

eDriver Logs Instinct ELD Driver Guide

UNIDENTIFIED DRIVER EVENTS

CONSIDERATIONS

To view all unassigned unidentified driver events
recorded by the device, tap the Drivers Name (above
the grid) and tap Unidentified Driver. Use the arrows
on either side of the date or swipe the screen side to
side to navigate through the log history.

Enforcement officers can receive your logs directly by providing you with their
individual code that is the enforcement officers SI Code or State/Badge number
combination.

Sending your logs via Web Service is the preferred transfer method of the FMCSA.

EMAIL selection is preprogrammed to be sent to the FMCSA. When selecting
EMAIL it cannot be sent to a personal email address.

You should never use the eRODS transfer process unless instructed by an
enforcement officer

The driver sending the eRODS must be On Driver status.

If additional comments (other than the enforcement officers code) are entered in
the comments field, the enforcement officer will need to open the log in the eRODS
system to view that information.

If the electronic means for transferring data is unavailable or fails, the driver can still
be compliant by showing either a printout or the actual ELD display of their eRODS.

ROADSIDE INSTRUCTIONS
TRANSMIT DATA FILES
To transmit an ELD Data File for the current
24-hour period and the previous 7 consecutive
days to the FMCSA, tap the Data File Transfer
button.

eDriver Logs Instinct ELD Driver Guide

The ELD Data File Transfer dialog box will be
displayed.

Tap to select either Web Service or Email, as
directed by the enforcement officer. To allow the
eRODS system to transmit the file directly to
the officer, the enforcement officer will provide
the driver with a code that is the enforcement
officers SI Code or State/Badge number
combination. Enter the provided code into the
comments field. Do not include the word
code or any other text.
Tap Done. This action will send the ELD Data File
to the FMCSA.

ROADSIDE INSPECTION COMPLETE
Upon completion of the roadside inspection, tap
Home to return to the Driver Overview.
The driver will be required to enter their PIN to
exit the Roadside Inspection screen.
TIP: To transmit logs in addition to the 8 days
available on the device, contact the carrier to
have them submit the transfer from the Fleet
Manager website.

When the eRODS file transfer is complete the
screen will display a notification that the transfer
was successful.
In the event that the eRODS transfer did not go
through please try again.
In the event that the eRODS transfer would fail
a second time request the enforcement officer
view the records of duty status on the display.
The enforcement officer should view the display
information while the display is in Roadside
Inspection mode.

UNITED STATES

CANADA

CONTACT

Trimble Transportation
4400 Baker Road
Minnetonka
MN 55343-8684

Trimble Transportation
1100 Burloak Drive
Suite 300 Burlington
Ontario Canada L71 6B2

Phone: +1.866.914.5299
Fax: +1.952.908.6129
Email: [email protected]
Web: www.transportation.trimble.com

2020 Trimble Inc. All rights reserved. Trimble, the Globe & Triangle logo, eDriver Logs ELD are a registered trademark of Trimble Inc. Trimble Fleet Manager and Asset
Control Center are a trademark of Trimble Inc. All other trademarks are the property of their respective owners. (11/20)
S-020-0201-EN-AA