User manual for "ELD HUB"

Below you will find the vendor provided user manual for the ELD product "ELD HUB".

For contact information and additional devices produced by the same vendor see their page ELD HUB.

MANUAL
Operation System: IOS
ELD Hardware: IOSix

+
Contact Us
(302) 404-1177
[email protected]

Manual Content:
2. Introduction
3. How to login and log out
4. How to connect ELD to truck
5. Application navigation
6. How to switch status
7. How to view Logs
8. DOT Inspection.
Step by step instructions
9. Data Inconsistencies
10. Malfunctions
11. Diagnostic Codes
12. IOSix Lights Diagnostic Codes

Compliance
To stay compliant with FMCSA requirements, all drivers
of commercial motor vehicles must log their driving
history using Electronic Logging Devices (ELDs).

Product
ELD HUB is an all-in-one ELD solution designed to enhance
the driving experience and ensure compliance with FMCSA
regulations. The ELD HUB app, when paired with the
appropriate hardware, provides engine diagnostics, driver
status tracking, GPS monitoring, Hours of Service (HOS)
logging and DOT inspection data transfer.
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LOG IN / LOG OUT
Start
Download the ELD HUB app from the Google Play Store
or Apple App Store. Open the app and log in using your
unique User Login and Password.

Important
Each user has a unique login credential created upon
registration.
Please ensure that your logs is certified before logout

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CONNECTING TO TRUCK
Check
Ensure the ELD device is properly connected to the
vehicles diagnostic port.
Enable Bluetooth on your mobile device.

Login
Select your truck from the list of available devices in the ELD HUB app.
A green truck icon indicates a successful connection
A yellow icon indicates a lost connection.

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HOME SCREEN
3

2

4

1

5
6

7

8
9

1. Settings
2. Connection status
3. Team driver
4. Change status
5. Insert past status
6. Hours of service
7. Form. Shipping doc.
Vehicle. Trailer
8. Open logs
9. Inspection mode
10. Logout

11. Add Remarks
12. Insert Status
13. Activate Adverse
Driving Conditions

11

10

12
13

*All numbers is used only for guidance purposes

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STATUS SWITCH
Important
Drivers can update their status during shifts, including:
Driving (automatically detected)
On Duty
Off Duty
Sleeping Berth
Ensure the ELD device recognizes status changes to
avoid incorrect log entries.

Personal Use / Yard Move
Personal Use: Select Off-Duty status and enter a comment for
documentation.
Yard Move: Select On-Duty status and enter a comment indicating yard
movement.

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LOGS
Important
Click on Open Logs to view a detailed log form containing
essential information about the driver, vehicle, and carrier. The
Log Graphs visually depict status changes and hours of service
throughout a shift. Easily navigate between dates using the
arrow button.
To maintain accurate records, utilize the Add Event button to
input any missing entries. The Edit (Pencil) button allows for
modifications to existing log details.
While both adding and editing logs are permitted under FMCSA
regulations, these features should only be used to correct
genuine errors or inaccuracies, rather than for routine
adjustments.

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DOT INSPECTION
Step by step instructions
1
2
3

Step 1: Access the DOT
Inspection Menu
Open the ELD Hub app
Ensure you are login and your
are on main screen
Tap on "Begin DOT Inspection"

Step 2: Choose the Data Transfer
Method:
1. Web Services.
2. E-mail Transfer
To send logs to the officer, select
Web Services or E-mail Transfer

Step 3: Enter the Transfer Code
Enter the DOT
Inspection Code
Once the code is entered,
tap "Send" to
initiate the transfer.

After sending the logs, a
green checkmark
and
"Success!" message will
appear on the screen.



If the transfer was unsuccessful,
a red
"Failed" message will
appear. Retry the transfer or
contact support.



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IMPORTANT
Data Inconsistencies
As required by FMCSA regulations (49 CFR  395.34), when an ELD experiences a malfunction, the driver must take the
following actions:
Note the malfunction and provide a written notice to the motor carrier within 24 hours of discovering the issue.
Reconstruct the record of duty status for the current 24-hour period and the preceding seven days using graph-grid
paper logs that comply with  395.8, unless the ELD is capable of retrieving those records.
Continue maintaining manual records of duty status in accordance with  395.8 until the ELD is repaired and restored
to compliance.
Note: During a DOT inspection, be prepared to present manually maintained and completed records of duty status
(RODS) to the inspector.

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MALFUNCTIONS

Power Compliance: ELD is not powered within 1 minute of engine startup or experiences a power loss during operation.
Driver Action: Notify carrier within 24 hours. Use paper logs until resolved.
Motor Carrier Action: Inspect and restore power connection. Resolve issue within 8 days.
Engine Synchronization: No connection between the ELD and ECM for more than 30 minutes in a 24-hour period.
Driver Action: Notify carrier within 24 hours. Use paper logs until resolved.
Motor Carrier Action: Restore ECM connection. Resolve issue within 8 days.
Timing Compliance: The ELD clock deviates from Coordinated Universal Time (UTC) by more than 10 minutes.
Driver Action: Notify carrier within 24 hours. Use paper logs if issue persists.
Motor Carrier Action: Reset or replace the ELD device. Resolve issue within 8 days.
Positioning Compliance: No valid GPS signal for more than 60 minutes in a 24-hour period.
Driver Action: Ensure ELD has a clear view of the sky. Notify carrier if unresolved. Use paper logs if needed.
Motor Carrier Action: Check GPS module and placement. Resolve issue within 8 days.
Data Recording Compliance: ELD fails to record or retrieve required log data due to storage issues.
Driver Action: Notify carrier and attempt to clear storage space. Use paper logs if needed.
Motor Carrier Action: Resolve storage issue or replace ELD. Resolve issue within 8 days.
Data Transfer Compliance: ELD cannot transfer data to authorized safety officials via required transfer methods.
Driver Action: Notify carrier. Provide logs manually during roadside inspection.
Motor carrier Action: Test and repair transfer methods. Resolve issue with 8 day.

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DIAGNOSTIC CODES
Power Data Diagnostic: ELD experiences a temporary power loss.
Driver Action: Notify carrier if recurring. Verify power connection.
Motor Carrier Action: Inspect power connections and wiring.
Engine Synchronization Data Diagnostic: Temporary loss of connection between the ELD and ECM.
Driver Action: Notify carrier if recurring. Attempt to reconnect ECM link.
Motor Carrier Action: Verify and restore ECM connection.
Missing Required Data Elements Data Diagnostic: Temporary or permanent loss of required data.
Driver Action: Reconnect and restart the ELD device. Notify carrier if unresolved.
Motor Carrier Action: Inspect and resolve sensor/module issues.
Data Transfer Data Diagnostic: Temporary issue in transferring data to FMCSA servers.
Driver Action: Test data transfer. Notify carrier if unresolved.
Motor Carrier Action: Verify and repair transfer methods.
Unidentified Driving Records Data Diagnostic: Unidentified driving time exceeds 30 minutes in a 24-hour period.
Driver Action: Review unidentified events and claim them if applicable.
Motor Carrier Action: Manage unidentified driving records and assign them appropriately.

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IOSix LIGHTS DIAGNOSTIC CODES

Green Light (Solid): Device is properly connected and receiving data from the ECM.
No Light: Device is not connected or not receiving power. Verify the connection and power source.
Red Light (Solid or Blinking): System error or malfunction detected. Possible issues include engine synchronization, GPS signal loss,
or data transfer error.
Blue Light (Flashing): Data transfer in progress
Yellow Light (Solid): Firmware update or diagnostic mode. Wait for the update to complete or restart the device if the light persists.

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