User manual for "Descartes Telematics - Smart Device"

Below you will find the vendor provided user manual for the ELD product "Descartes Telematics - Smart Device".

For contact information and additional devices produced by the same vendor see their page The Descartes Systems Group Inc.

U S E R  S

G U I D E

Descartes SmartFleet
August 2019

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

U S E R  S

G U I D E

Descartes SmartFleet

 2019 The Descartes Systems Group Inc. All rights reserved.
Information in this document is subject to change without notice. Descartes makes no warranties, express or implied, in
respect of this document or its contents.
Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no
part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by
any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written
permission of The Descartes Systems Group Inc. ("Descartes").
Descartes may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering
subject matter in this document. Except as expressly provided in any written license agreement from Descartes, the
furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual
property.
Descartes SmartFleet, Descartes FleetCenter, Descartes Global Logistics Network (GLN), Descartes, the phrase Helping
Customers Deliver, and the Descartes logo are either registered trademarks or trademarks of Descartes and/or its
affiliates.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The Descartes Systems Group Inc.
120 Randall Drive
Waterloo, Ontario Canada, N2V 1C6
Phone: 519-746-8110
Internet: http://www.descartes.com

Customer Support
In North America: 1-877-786-9339
Outside North America: +800 -7866-3390
e-mail: [email protected]

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

2

U S E R  S

G U I D E

Descartes SmartFleet

Table of Contents
Introduction ................................................................................................... 4
Document Conventions................................................................................................................. 4
Welcome to Descartes Telematics SmartFleet ............................................................................. 5
Audience ..................................................................................................................................... 5

Starting Your Day ........................................................................................... 6
Login (Tablet Device) ................................................................................................................... 6
Login (Smart Device) ................................................................................................................... 8

On the Road .................................................................................................. 14
Descartes SmartFleet Main Menu ................................................................................................ 14
Work Status ............................................................................................................................... 15
Automatic Status Changes ...................................................................................................... 18
Trailer and Shipping Document Assignment ............................................................................. 18
HOS (Hours of Service) .............................................................................................................. 23
HOS Status ............................................................................................................................ 23
HOS Chart ............................................................................................................................. 26
Reviewing and Certifying HOS Logs ......................................................................................... 28
Creating a New HOS Log ........................................................................................................ 31
Reviewing and Certifying Proposed HOS Logs .......................................................................... 36
Reporting Exceptions.............................................................................................................. 40
Viewing Violations .................................................................................................................. 44
Personal Conveyance ............................................................................................................. 45
Yard Moving .......................................................................................................................... 48
Warnings ................................................................................................................................... 49
Co-Drivers ................................................................................................................................. 51
Login ..................................................................................................................................... 51
Work Status ........................................................................................................................... 55
HOS ...................................................................................................................................... 56
Swap Drivers ......................................................................................................................... 56
Unidentified Driver ..................................................................................................................... 59
HOS Review............................................................................................................................... 62
Transfer of ELD Records ............................................................................................................. 67
ELD Diagnostic........................................................................................................................... 68
ELD Malfunction ......................................................................................................................... 70
Log-Out ..................................................................................................................................... 71

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

3

U S E R  S

G U I D E

Descartes SmartFleet

Introduction
Descartes Telematics is an Federal Motor Carrier Safety Administration (FMCSA) ELD
Compliant solution for Hours of Service (HOS) and automatic recording of ELD
Diagnostics and Malfunctions.

Document Conventions
This document uses the following conventions:






Names of windows, frames, dialogs, menus, list boxes, and lists begin with
uppercase and are bolded. (Tools menu, Save button)
Key combinations that you press appear in mixed case. If the keys are joined by
a plus sign (+), press and hold the first key simultaneously with the remaining
keys (for example, CTRL+ALT+DEL).
Text that you type appears in Courier New font. (Enter USERID in the login
field.)
Cross-references to other documents, or to sections within the current document,
appear in underlined italics. (See Saving a File for details.)
 Italics are used for emphasis throughout this document.



Note Information important to a particular task or function is introduced
with the note format and icon.

 Tip

Information that may make completing a task easier, but isnt
essential to the task, is introduced with the tip format and icon.

Warning This warning format indicates information that you need to
pay particular attention to. Ignoring information
presented as a warning could lead to damage and
unexpected results. Disregarding information presented as
a warning may result in damage to your software or data.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

4

U S E R  S

G U I D E

Descartes SmartFleet

Welcome to Descartes Telematics SmartFleet
The Descartes Telematics SmartFleet application allows drivers to manage and
comply HOS rules and exchange information between the driver's vehicle and the
back-office system. This information includes the following:








Vehicle GPS position
HOS Logs with location and timestamp
Vehicle performance information:

Speed

RPM

Idling
Arrival and departure to/from locations and vehicle stops
Two-way messages
Input form entries

Additionally, Descartes SmartFleet provides the folllowing features:






Communication to/from driver and carrier
Engine monitoring
Automated fuel tax reporting
Navigation
Input forms  electronic forms; e.g. fuel form, pre- and post-trip, etc.

Audience
The intended audience for this document is drivers using Descartes SmartFleet for
their HOS and trainers preparing training material for drivers.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

5

U S E R  S

G U I D E

Descartes SmartFleet

Starting Your Day
At the start of your day, turn on the ignition, which also boots up your device. The
system takes up to one minute to boot, including the time to successfully establish
the connection between the box (LMU/Go) and the screen.
The system is ready for use when the User Interface displays.

Login (Tablet Device)
To login:
1

The SmartFleet Entry menu displays.

2

Tap the Login icon
displays.

3

Enter your PIN number or reference (REF) number in the login field

4

If configured for ELD Operations the driver can also enter the Shipping Document

on the SmartFleet Entry menu. The Login screen

number on the Login screen
5

Tap the Login button

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

.

.

.

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

6

U S E R  S

G U I D E

Descartes SmartFleet

6

Review your settings and tap OK to dismiss the dialog. The Work Status screen
is displayed.

7

If there are unidentified driver logs associated with this vehicle, the driver is
informed.

Unidentified Driver Logs can be viewed and claimed by the driver by selecting the
Unidentified Driver Logs icon on the Main Menu. See section Unidentified Driver
for further details.



Note If the tablet device does not establish connection to the Go device, or
at any point is disconnected by the driver then the top line color (title bar) is
Red to indicate to the driver that he is disconnected, and he must place the
device back in the docking station or check the cables to reconnect.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

7

U S E R  S

G U I D E

Descartes SmartFleet

Login (Smart Device)
To login:
1

Select the Descartes SmartFleet icon on the Home screen. The SmartFleet
Entry meu displays.

2

Tap the Login icon
displays.

3

Enter your PIN number or reference (REF) number in the login field

4

If configured for ELD Operations the driver can also enter the Shipping Document

on the SmartFleet Entry menu. The Login screen

number on the Login screen
5

Tap the Login button

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

.

.

.

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

8

U S E R  S

G U I D E

Descartes SmartFleet

6

Review your settings and tap OK to dismiss the dialog. The SmartFleet Main
Menu is displayed.

7

Depending on your configuration your Smart device may automatically connect to
the device in your vehicle, or it may need to be manually tethered.
You will know if your Smart device has automatically connected to the device in
your vehicle because when connection is established the top line will color green
(i.e. SmartFleet title bar is colored green) and the details of the device in your
truck will be displayed.

If your Smart device has not automatically tethered to the vehicle (i.e. title bar
remains Blue), then you must tether the Smart device to the device in your
vehicle.

8

Tap the Tether icon
on the SmartFleet Main Menu to connect your Smart
Device to the appropriate vehicle.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

9

U S E R  S

G U I D E

Descartes SmartFleet

9

Tap Find to discover the available assets.

10 The

available assets truck numbers are displayed on the left side.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

10

U S E R  S

G U I D E

Descartes SmartFleet

11 Select the truck that you will be driving.
12 If you want your Smart Device to remember the selected device in the truck and
automatically connect to that device for all future connections, then select the
Set permanent mode checkbox. With this option, drivers do not need to
manually tether if they use the same truck. This setting is remembered until
disabled manually

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

11

U S E R  S

G U I D E

Descartes SmartFleet

13 Select Connect.
14 Your Smart Device will pair over Bluetooth to the device in the truck. You can see
it is successfully paired, because the top line will color green and the details of
the device in your truck will be displayed. If you have not paired to the correct
vehicle, tap Disconnect and repeat the process.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

12

U S E R  S

G U I D E

Descartes SmartFleet

15 Select Back to return to the SmartFleet Main Menu.
16 Following successful tether to the vehicle, if there are unidentified driver logs
associated with this vehicle, the driver is informed.

Unidentified Driver Logs can be viewed and claimed by the driver by selecting the
Unidentified Logs icon on the Main Menu. See section Unidentified Driver for
further details.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

13

U S E R  S

G U I D E

Descartes SmartFleet

On the Road
Descartes SmartFleet Main Menu
The icons displayed in the main SmartFleet menu are subject to your company's
settings. The actual layout on your device may differ from the one provided below.
The HOS, HOS Review, Work Status, Events and Co-Driver icons are always
displayed. The Trip Orders, Input Forms, Messages and Navigation icons may
also be displayed depending on your company's configuration.
The options available from the main menu are summarized below:
Icon

Description
View current duty status, switch to new duty status

Allows an authorized safety official to review and receive (by email or Web Service) HOS reports

Review and certify HOS logs

Allows co-driver to login

View Unidentified Driver Logs

Read messages sent from the back-office, send messages to the back-office

Collect information while progressing your route, signature, pictures, etc.

View stops on route and confirm Stop completion. (POD)

Invoke navigation to provide voice guided driving directions and maps.

Allows the driver to connect his Smart Device to the vehicle (via Bluetooth) This option is
available on the Descartes Telematics Smart Device only.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

14

U S E R  S

G U I D E

Descartes SmartFleet

Work Status
The Work Status screen displays available Work Status options. Drivers can select
from different statuses listed on the screen. The following statuses are always
available:





Off Duty
Sleeper Berth
Driving
On Duty Not Driving

The following statuses may also be available if configured.



Yard Moving
Personal Conveyance



Note The Personal Conveyance and Yard Moving statuses are always
displayed, but will appear grayed out if they are not configured to be
available.

Once you log in, if you do not select a Duty Status within a configured time period,
your Duty Status will be set to the Descartes FleetCenter default status configured
for your company. This status is highlighted on the Work Status screen.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

15

U S E R  S

G U I D E

Descartes SmartFleet

Based on your configuration, there may be multiple On Duty Not Driving statuses.
In the example above, the driver has an additional On Duty Not Driving status
configured:


Pre Trip (ON DUTY)



Post Trip (ON DUTY)

The Work Status screen also displays key details about you and your company:

Drivers can manually change their duty status, but only when the vehicle is
stationary.
To manually change duty status:
1

Navigate to the Work Status screen.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

16

U S E R  S

G U I D E

Descartes SmartFleet

2

Select the appropriate status from the list on the left pane.



Note Drivers cannot manually change status to Driving".

The status change notification appears briefly and the selected duty status is
assigned.
The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

17

U S E R  S

G U I D E

Descartes SmartFleet

Automatic Status Changes
Status changes to or from Driving status are automatic. Descartes SmartFleet
automatically sets the duty status to Driving when the vehicle exceeds a set speed
threshold of greater than five miles per hour.
When the duty status is set to Driving and the vehicle has not been in motion for
five consecutive minutes, the driver is prompted to respond to a confirmation dialog
to continue in Driving status or enter the proper duty status.

If the driver does not respond to this dialog within 60 seconds, then his duty status
is automatically set to On Duty.
Trailer and Shipping Document Assignment
Drivers can assign trailers and shipping documents from the Work Status screen.
To assign a trailer:
1

Tap the Work Status icon on main menu. The Work Status screen opens. Tap
the Assignments button.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

18

U S E R  S

G U I D E

Descartes SmartFleet

2

The Assignments/Trailer screen appears.

3

Enter the applicable trailer ID.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

19

U S E R  S

G U I D E

Descartes SmartFleet

4

Tap Confirm button. The trailer is assigned (viewed in HOS Status).

If there is already a trailer ID assigned, but you want to change it manually, follow
the same procedure as described above except on the Assignments/Trailer screen
first tap the Checkout button.

To assign a shipping doc:
1

Tap the Work Status icon on main menu. The Work Status screen opens. Tap
the Assignments button.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

20

U S E R  S

G U I D E

Descartes SmartFleet

The Assignments/Trailer screen appears.
2

Tap the Shipping document tab.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

21

U S E R  S

G U I D E

Descartes SmartFleet

3

Enter the applicable shipping document number.

4

Tap the Confirm button. The shipping doc is assigned (viewed in HOS Status).

If there is already shipping doc number assigned, but you want to change it
manually, follow the same procedure as described above except on the
Assignments/Shipping screen first tap the Checkout button.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

22

U S E R  S

G U I D E

Descartes SmartFleet

HOS (Hours of Service)
The HOS option allows you to view the hours of service (HOS) for the current day
and previous 7 days and certify your logs.

Upon selection of the HOS option, the HOS Status screen is displayed.
HOS Status

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

23

U S E R  S

G U I D E

Descartes SmartFleet

The HOS Status screen displays the following information:
1

The currently active HOS status

2

The Max Allowed Time as defined by the applied HOS rule. From left to right, the
displayed values are defined as follows:

3

 Maximum allowed daily driving time
 Maximum allowed daily on duty time
 Maximum allowed weekly on duty time
Spent Daily Time. From left to right, the displayed values are defined as follows:




Spent daily driving time
Spent daily on duty time
Spent weekly on duty time

If you have less than one hour daily driving, daily on duty or weekly on duty time
left, the time counters will be colored orange.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

24

U S E R  S

G U I D E

Descartes SmartFleet

If you are in violation of on duty and/or driving time and/or weekly on duty time,
time counters will be colored red.

4

The currently applied HOS rule

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

25

U S E R  S

G U I D E

Descartes SmartFleet

HOS Chart
Tap the Chart button to display a graphical representation of HOS status changes
with the total number of hours in each Duty Status:





OFF  Off Duty
SB  Sleeper Berth
D  Driving
ON  On Duty Not Driving

Remarks and annotations are represented by black dots on the chart. The portions of
the chart that are shaded in red represent violations of On Duty or Driving status.

In the section below the chart, drivers can view additional information, including
remarks/annotations, locations and timestamp. The remark/annotation currently
displayed is represented by the black dot on the chart. Scroll through the remarks by
tapping the left or right side of the screen.
The portions of the chart that are shaded in blue represent the period of a 34-hour
restart.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

26

U S E R  S

G U I D E

Descartes SmartFleet

Tap the plus and minus icons to zoom in and out of the chart, respectively. Tap the
carat (^) icon to display additional navigation options.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

27

U S E R  S

G U I D E

Descartes SmartFleet

Reviewing and Certifying HOS Logs
Drivers can review HOS logs in Descartes SmartFleet to certify and enter remarks.
To review HOS logs, on the HOS Status screen, tap the Log button. The HOS Log
screen appears, listing all available days.

An HOS log summary is listed for each day. The number of Certified logs are listed
against the total for each record. The records are color-coded to indicate the
certification status of each day's logs:


Green log field if all logs for the day are certified by driver



Red log field if none or part of the log is certified



White log field if there are no records for that day

Viewing HOS Logs
On the HOS Log screen, tap View to display all logs for a given day.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

28

U S E R  S

G U I D E

Descartes SmartFleet

The HOS Log screen displays the following details for each log on the selected day:
 Status changes organized by time
 Location and timestamp of every status change
 Remarks and annotations, if available:

Remarks entered by driver

Annotations entered by the system:
 When driver reports exception
 When driver reports personal conveyance
 When vehicle crosses state border

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

29

U S E R  S

G U I D E

Descartes SmartFleet








Uncertified HOS logs are highlighted in white
Certified HOS logs are highlighted in green
Proposed (edited) logs are highlighted in yellow
Original HOS logs are highlighted in gray
HOS Logs recorded during a diagnostic are highlighted in orange
HOS Logs recorded during a malfunction are highlighted in red



Note Drivers should certify logs before logging out. See section Reviewing
and Certifying HOS Logs.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

30

U S E R  S

G U I D E

Descartes SmartFleet

Creating a New HOS Log
To create a new HOS log:
1

Tap the Options button at the bottom of the HOS Status screen. The HOS
Options screen appears.

2

Tap Add new HOS Log. The HOS Review screen appears.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

31

U S E R  S

G U I D E

Descartes SmartFleet

3

Current time, "Off Duty" status and Rule are automatically populated. Make any
edits if necessary.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

32

U S E R  S

G U I D E

Descartes SmartFleet

4

The edit and its impact on the HOS log are identified as a Red line on the chart.

5

Tap the Save button to complete the new log.

6

You can view the logs on the HOS Log screen. Tap Log on the HOS Status
screen.

7

The HOS Log screen is displayed. Tap on the HOS LOG to select the day for
which you want to check the log. Then tap View

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

33

U S E R  S

G U I D E

Descartes SmartFleet

8

Individual logs for that day are presented and can be edited, by selecting the
Edit button.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

34

U S E R  S

G U I D E

Descartes SmartFleet

Certifying Logs
To certify logs for the entire day, tap the Certify All button on the initial HOS Log
screen.

Tap Agree on the confirmation dialog to continue.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

35

U S E R  S

G U I D E

Descartes SmartFleet

Reviewing and Certifying Proposed HOS Logs
In Descartes FleetCenter, when a supervisor proposes a new HOS log or edits an
existing one in Descartes FleetCenter, the driver is notified in Descartes SmartFleet.

1

Tap OK to dismiss the notification and view the proposed logs. Tap the View
button to display all logs for the selected day.

2

The HOS Log screen appears. Find the Proposed Log.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

36

U S E R  S

G U I D E

Descartes SmartFleet

3

Tap the Show button to review the log and make any necessary changes. The
HOS Review screen appears.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

37

U S E R  S

G U I D E

Descartes SmartFleet

4

The impact of the Proposed Log on the HOS log is identified as a Red line on the
chart.

5

Tap Save to save the edits or tap Refuse to refuse the log. When the log is
saved, you can then certify the log.

6

To certify logs for the entire day, tap the Certify All button.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

38

U S E R  S

G U I D E

Descartes SmartFleet

7

8

Select Agree from the confirmation dialog. You can also postpone certification
from this dialog by selecting Not ready.

At the end of your day, if logs are not certified, you will receive a notification to
certify all logs before logging out.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

39

U S E R  S

G U I D E

Descartes SmartFleet

Reporting Exceptions
Users can report exceptions such as Adverse Condition or a 16-hour Exception from
within the HOS screen.
1

Tap the Options button at the bottom of the HOS Status screen. The HOS
Options screen appears.

2

Tap Report Exception.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

40

U S E R  S

G U I D E

Descartes SmartFleet

3

Tap the applicable exception from the Report Exception screen and enter
appropriate Remarks.

4 You are asked to confirm the selection. Please tap to Engage or tap Cancel if
you have made a mistake in selection.

If Adverse Condition is selected, the HOS Status screen displays the message
Adverse Condition engaged.

The HOS Chart screen displays the Adverse Condition in red text.
The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

41

U S E R  S

G U I D E

Descartes SmartFleet



Note Users cannot enter a Remark associated with the Adverse Condition.

If 16-hour exception is selected, the exception is displayed in both the HOS Status
screen and the HOS Chart screen.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

42

U S E R  S

G U I D E

Descartes SmartFleet



Note If the driver does not meet the conditions for the exception to be
entered, the system displays a message to the driver indicating why the
driver cannot add the exception.

If the 16Hour exception was previously engaged but not used, the driver can
disengage the 16Hour exception. To disengage the 16Hour exception, the driver
should select Options->Report Exception-> 16Hour exception and then
Disengage.

The HOS Chart shows that the 16Hour exception is disengaged.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

43

U S E R  S

G U I D E

Descartes SmartFleet

Viewing Violations
To view HOS violations in the system:
1

Tap the HOS icon from the main menu.

2

Tap Options button at the bottom of HOS Status screen. HOS Options dialog
appears.

3

Tap View Violations. A list of recorded HOS violations appears.

HOS rules violations can also be viewed on the HOS Chart screen. The portions of
the chart that are shaded in red represent violations of On Duty or Driving status.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

44

U S E R  S

G U I D E

Descartes SmartFleet

Personal Conveyance
If the Personal Conveyance status is configured, the Work Status screen displays
the Personal Conveyance option. To identify Personal Conveyance use, select the
Personal Conveyance option.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

45

U S E R  S

G U I D E

Descartes SmartFleet

Users must enter a Remark associated with the Personal Conveyance Duty Status.

When Personal Conveyance is activated, it is highlighted and all other Duty Statuses
are disabled.

Even when driving, the Personal Conveyance status remains engaged.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

46

U S E R  S

G U I D E

Descartes SmartFleet

Descartes SmartFleet continues to record HOS while Personal Conveyance status is
engaged and will identify Personal Conveyance in the HOS screen.

Note that the Personal Conveyance is indicated as Off Duty with a dotted line. In
addition, the driver location associated with the HOS is recorded but offset to about
10 miles from the actual location.
If the engine goes through a Power Off cycle while Personal Use is activated,
Descartes SmartFleet will ask the driver to confirm Personal use.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

47

U S E R  S

G U I D E

Descartes SmartFleet

Yard Moving
If the Yard Moving status is configured, the Work Status screen displays the Yard
Moving option. To identify Yard Moving use, select the Yard Moving option.

Users must enter a Remark associated with the Yard Moving Duty Status.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

48

U S E R  S

G U I D E

Descartes SmartFleet

When Yard Moving is activated, it is highlighted and all other Duty Statuses are
disabled.

Even when driving, the Yard Moving status remains engaged.
Descartes SmartFleet continues to record HOS while Yard Moving status is engaged
and will identify Yard Moving in the HOS screen. Note that the Yard Moving is
indicated as On Duty with a dotted line.
The user should disengage Yard Moving when finished this activity. To disengage
Yard Moving, select the Yard Moving disengage option.
If the engine goes through a Power Off cycle while Yard Moving is activated,
Descartes SmartFleet disengages Yard Moving.

Warnings
Warning messages will display to notify the driver of possible HOS rule violations
such as:





Daily driving time
Daily on duty time
Weekly on duty time
30-minute rest break

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

49

U S E R  S

G U I D E

Descartes SmartFleet

Once the driver enters the last hour of a certain available status, a warning will
display. Rest Break warnings are described below.
Rest Breaks
After seven hours from going On Duty, if the driver is driving and has taken no
breaks since going On Duty, the system will issue warnings (pop-up messages) to
the driver. An audible alert is also emitted.

These warnings are received 60, 30, and 10 minutes before the actual violation
occurs.



Note Warnings are not displayed if you are in On Duty status.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

50

U S E R  S

G U I D E

Descartes SmartFleet

If you do not take a break or start driving without having taken a break in the
previous eight hours, the system displays a violation alert.

Power Warning
The system warns the driver if the battery level on the tablet device is becoming low.

The driver should place the device in the docking station to re-charge the device. If
the driver does not, the system will safely shutdown when the battery level is
critically low.

Co-Drivers
Login
The co-driver must login before the vehicle is in motion. To add one or more codriver(s):
The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

51

U S E R  S

G U I D E

Descartes SmartFleet

1

Tap the Co-Drivers icon on the Descartes SmartFleet Main Menu

Or,
Tap the Co-Driver button on the Work Status screen

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

.

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

52

U S E R  S

G U I D E

Descartes SmartFleet

The Co-Drivers screen opens. If there are no Co-Drivers logged in then the CoDrivers screen is empty.
2

Tap Add.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

53

U S E R  S

G U I D E

Descartes SmartFleet

3

The co-driver can enter his or her PIN or reference number in the Login field and
tap the Login button.

Only co-drivers with a valid PIN or reference number can login; otherwise the
following notification appears.

Upon successful login, the Co-Drivers Status screen is displayed.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

54

U S E R  S

G U I D E

Descartes SmartFleet

The solution will not allow a co-driver to login while vehicle is in motion. When
the vehicle is in motion the screen is locked and does not permit user interaction.
Work Status
As a minimum, the following Work Status options are available to the co-driver:




Off Duty
Sleeper Berth
On Duty Not Driving

The co-driver may also have the following statuses if configured:
 Yard Moving
 Personal Conveyance
The Driving status is not available to the co-driver at this point. The co-driver must
swap with the Driver and become the Driver before Driving status is available.
This is described in the Swap Drivers section.
To use the Work Status screen:
1

The co-driver taps the applicable status.

2

The co-drivers Work Status screen opens listing co-driver(s) with the current
Duty Status.

3

Additional co-drivers can be added by selecting the Add button and repeating the
steps listed in the previous section.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

55

U S E R  S

G U I D E

Descartes SmartFleet

HOS
Co-drivers can review their HOS logs and make edits.
1

Select the HOS icon.

2

Select the applicable driver/co-driver name listed in Logged in Users (applies only
if co-driver(s)are logged in). The selected drivers HOS Status screen appears.

3

The co-driver can view and certify logs as described in the Reviewing and
Certifying Proposed HOS Logs section.
If the vehicle is in motion, Descartes SmartFleet prevents the co-driver from
viewing/editing/certifying his logs.

Swap Drivers
Drivers and co-drivers can switch role so that the Driver becomes the co-driver and
vice versa. This swap is only permitted when the vehicle is not in motion.
1

To swap the driver tap on the co-drivers name in the Work Status menu

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

56

U S E R  S

G U I D E

Descartes SmartFleet

2

Tap on the Driver Swap

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

57

U S E R  S

G U I D E

Descartes SmartFleet

3

The co-driver now becomes the main driver and the previous main driver is now a
co-driver

After the swap, the Driving Duty Status will be available to the initial co-driver (now
Driver) and no longer available to the initial Driver (now co-driver).
The ELD does not allow co-drivers to switch driving roles when the vehicle is in
motion.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

58

U S E R  S

G U I D E

Descartes SmartFleet

Unidentified Driver
Descartes SmartFleet detects the vehicle in motion. If the vehicle is in motion and a
Driver has not logged in, Descartes SmartFleet informs the user of the following and
an audible tone is emitted:

The driver must dismiss the dialog and login in.
If the Driver does not login, HOS Logs are recorded against an Unidentified Driver.
Unidentified Driver Logs can be proposed to a driver by a back-office staff and the
driver has the option to Accept those HOS Logs or Refuse them.

The Proposed Logs are automatically annotated to inform that they are Proposed
from Unidentified Driver.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

59

U S E R  S

G U I D E

Descartes SmartFleet

If the HOS Logs are accepted, the driver will still need to review and certify his logs
as described in the Reviewing and Certifying Proposed HOS Logs section.
Additionally, Unidentified Driver Logs can be viewed and claimed by the driver by
selecting the Unidentified Logs icon on the Main Menu.
The Unidentified Logs view is presented.
The Unidentified Driver records are grouped by day and sorted in descending order.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

60

U S E R  S

G U I D E

Descartes SmartFleet

Selection of View presents the logs for that day and the driver can claim the
individual records.

The driver can Claim Record for each log that he wishes to be associated to himself.
When finished the driver selects the Back button to return to the main menu.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

61

U S E R  S

G U I D E

Descartes SmartFleet

If the HOS Logs are claimed, the driver will still need to review and certify his logs as
described in the Reviewing and Certifying Proposed HOS Logs section.

HOS Review
The HOS Review option allows an authorized safety official to review HOS reports
and receive HOS reports via email for the selected driver or an unidentified driver for
the current 24-hour period and/or any of the previous seven consecutive days,
irrespective of the vehicle operated by the driver and without entering the
commercial motor vehicle; the display may be untethered from its mount and passed
outside of the vehicle for a reasonable distance.
Depending on tablet device and installation, the driver may also need to unplug the
cable from the tablet device. During this process the driver will be asked to confirm
that he really does wish to unplug the ELD from the engine. Following driver
confirmation, the top line color in Descartes SmartFleet will be Red to indicate that
the device is no longer connected to the vehicle.

The display device should be handed to the Safety Official with the Cab Card that
provides instructions on how the HOS reports can be viewed.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

62

U S E R  S

G U I D E

Descartes SmartFleet

To use this functionality:
1

Select the HOS Review icon on the Main Menu.

2

Select the driver reference number or the Unidentified Driver option.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

63

U S E R  S

G U I D E

Descartes SmartFleet

3

Select the date for records that you wish to view. The current 24-hour period can
be selected (Today) or one of the previous seven days.

A header is displayed with the following information:














Record Date
Carrier DOT number
Driver Name
Driver License number
License Issuing State
Start and End Odometer
Miles Today
Start and End Engine Hours
ELD Manufacturer
Shipping Document Number
Trailer Id
Tractor VIN
Carrier Name

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

64

U S E R  S

G U I D E

Descartes SmartFleet

Depending on the size of the devices screen, the Safety Official may need to swipe
left to view all this information.
Below the header, view the HOS Graph. The following is overlaid on the graph:







Total hours - Total Hours in working day so far
Off duty  Total Hours logged with Off Duty status
Sleeper Berth - Total Hours logged with Sleeper berth status
Driving - Total Hours logged with Driving status
On duty not driving - Total Hours logged with On Duty not driving status
Miles Today  Vehicle Miles Driven today

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

65

U S E R  S

G U I D E

Descartes SmartFleet

Swipe up to view the details of each HOS Record. The following is displayed for each
record in drivers report:











Vehicle
Driver
Time
Location
Odometer
Engine Hours
Event Type
Status
Origin
Remark/Annotation

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

66

U S E R  S

G U I D E

Descartes SmartFleet

Depending on the size of the devices screen, the Safety Official may need to swipe
left/swipe right to view all this information.

Transfer of ELD Records
The Safety Official can transfer the records via email or Web Service to the FMCSA.
To transfer the records:
1

Select the Transfer RODS button.

2

The Safety Official is prompted to select the method of transfer and enter an
optional comment:

The comment entered will be included with transferred HOS Logs when they are
transferred.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

67

U S E R  S

G U I D E

Descartes SmartFleet

3

The Safety Official is prompted to confirm the transfer:

4

If there is no internet connection then the following message is displayed:

The data transfer request is stored in the system and will be sent when an
internet connection is available.



Note For the tablet device the Officer must hand the terminal to driver.
Driver must place the terminal back in the docking station and wait for a
successful internet connection.

ELD Diagnostic
Descartes SmartFleet continuously monitors data using a set of parameters defined
by the FMCSA and alerts users of ELD Diagnostic events as they occur. An orange
square icon is displayed in the notifications bar of the mobile device to indicate an
ELD Diagnostic Event.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

68

U S E R  S

G U I D E

Descartes SmartFleet

Swipe down from the notifications bar to view additional information regarding the
Diagnostic Event.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

69

U S E R  S

G U I D E

Descartes SmartFleet

Your back-office will also be alerted of this Diagnostic Event and will contact you to
help resolve the issue.

ELD Malfunction
Descartes SmartFleet monitoring may detect an ELD malfunction. Users are informed
when an ELD malfunction occurs. A red square icon is displayed in the notifications
bar of the mobile device to indicate an ELD malfunction.

Swipe down from the notifications bar to view additional information regarding the
ELD malfunction.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

70

U S E R  S

G U I D E

Descartes SmartFleet

Your back-office will also be alerted of this Malfunction event and will contact you to
help resolve the issue.

Log-Out
At the end of your Duty Period you must log out of Descartes SmartFleet.
To log out:
1

Tap the Logout button from the main Descartes SmartFleet menu.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

71

U S E R  S

G U I D E

Descartes SmartFleet

2

HOS Logs should be certified before you log out. If you attempt to log out with
uncertified logs, the system will prompt you to certify your logs. This process is
described in the Reviewing and Certifying Proposed HOS Logs section of this
document.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

72

U S E R  S

G U I D E

Descartes SmartFleet

3

Once all logs have been certified, the Logout process continues and the system
will prompt you to confirm your Duty Status.

If you are going off duty then you should indicate Off Duty status.
4

If co-drivers are logged in, a notification will appear and the co-driver is guided
through the log certification and log-out process.

The Descartes Systems Group Inc. |
Toll Free

800.419.8495 |

Intl

TSX:

DSG |

NASDAQ:

DSGX | 120 Randall Drive, Waterloo, Ontario, N2V 1C6, Canada

519.746.8110 | [email protected] | www.descartes.com

CONFIDENTIAL AND PROPRIETARY TO THE DESCARTES SYSTEMS GROUP INC. AND ITS AFFILIATES

73


© ELD.report 2025

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.