User manual for "DispatchCrude.com"

Below you will find the vendor-provided user manual for the ELD product "DispatchCrude.com".

For vendor contact details and additional devices from the same company, see their page Capital Technology Solutions.

Manual text preview

(812) 303-4357 Confidential documentation for DispatchCrude.com Clients  Revised 12/12/2017

Table of Contents
Installation & Set-up ........................................................................................................................................................... 2
Getting Started  Login & Connect ............................................................................................................................... 2
Routine Functionality......................................................................................................................................................... 4
Record Hours of Service................................................................................................................................................. 4
Change your Current Duty Status................................................................................................................................. 5
Insert a Past Duty Status ................................................................................................. Error! Bookmark not defined.
Sign your Logs .................................................................................................................................................................. 7
Advanced Functionality ...................................................................................................... Error! Bookmark not defined.
Find Errors in your Logs ................................................................................................................................................ 7
Accept or Reject your Fleet Managers Log Edits ....................................................................................................... 8
Roadside Review  Let a DOT Officer Inspect your Logs ....................................................................................... 10
Submit your Logs to DOT/FMCSA via Web Service or Email ................................................................................ 11

Important: Per FMCSA rules, this guide must remain in the vehicle at all times.

P a g e 1 | 11

(812) 303-4357 Confidential documentation for DispatchCrude.com Clients  Revised 12/12/2017

Installation & Set-up
Our technical support, and/or your mechanic, has already installed the ELD device that reads the data from your
engine computer. The ELD may be installed in a visible location using the standard diagnostic port connection, or it may
be behind a panel, hidden from view. Additionally, the GPS and cellular antenna are also already connected. You need
only be concerned with properly logging into the tablet, and connecting it with the ELD device in the vehicle. The
software should already be installed on your tablet.

Getting Started  Login & Connect
Your supervisor, and/or our 24-hour help desk, will provide you with your specific login information, along with
any real-time assistance needed, to ensure that you can successfully login. Your company will have a specific [System
URL] to be entered on the login screen. DC Driver will remember this value, so you need only enter it once.
Upon successfully logging in, you will need to connect to the ELD, and change your status to On Duty  Not
Driving. You can leave your DC Driver session open, even in Off Duty status, so the application can receive dispatches
as they become available.
Once you are On Duty  Not Driving, you can Connect to Truck ELD, by selecting the appropriate truck from
the list, and tapping Connect. If you do not see the appropriate vehicle in the list, contact your fleet manager
immediately to resolve this issue. The tablet will connect to the ELD via Bluetooth wireless communication
automatically, but only if you have selected the correct truck. This ensures that you are in fact in the truck you have
indicated.
Once you are connected, the tablet will indicate the connection status on the screen. Now that you are
connected, your driving time, and many other events, will automatically be recorded to your log. In the event that the
connection is lost for any reason, the records will be written to an Unidentified Driver Log for the truck, and you can
claim them as part of your log, before certifying and signing your log as complete.

Important: Per FMCSA rules, this guide must remain in the vehicle at all times.

P a g e 2 | 11

(812) 303-4357 Confidential documentation for DispatchCrude.com Clients  Revised 12/12/2017

Important: Per FMCSA rules, this guide must remain in the vehicle at all times.

P a g e 3 | 11

(812) 303-4357 Confidential documentation for DispatchCrude.com Clients  Revised 12/12/2017

Routine Functionality
This section highlights the most commonly used functionality, that you will use on a daily basis.
DVIRs, JSAs, and other checklists, are documented in a separate user guide, as they are different modules of the
software, and not considered part of HOS (Hours of Service), nor are they directly related to ELD functionality.

Record Hours of Service
Once you have connected your mobile device to the ELD, your driving time will be automatically recorded. When
your vehicle is moving at 5 MPH or greater, the system will consider the vehicle [IN MOTION], and automatically set your
status to On Duty  Driving. Once the vehicle is stationary, you can change your status to On Duty  Not Driving, or
any other stationary status. If the vehicle remains stationary for 5 consecutive minutes, and the status is still On Duty 
Driving, the screen will prompt you to change your status or continue in the On Duty  Driving status. If you do not
respond, the system will automatically change your status to On Duty  Not Driving.

Important: Per FMCSA rules, this guide must remain in the vehicle at all times.

P a g e 4 | 11

(812) 303-4357 Confidential documentation for DispatchCrude.com Clients  Revised 12/12/2017

Change your Current Duty Status
On the HOS Dashboard, you can always see your current s

Read the full extracted text