User manual for "Poser"

Below you will find the vendor provided user manual for the ELD product "Poser".

For contact information and additional devices produced by the same vendor see their page Kasernet.

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www.kasernet.com

2024 Buyers Guide:

Electronic Logging Devices
Choosing the Right Compliance Solution for Your Business

2024 Buyers Guide: ELDs | Contents

Contents
Welcome to the 2024 Buyers Guide for ELDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What Are ELDs ?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Why Invest in ELDs?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What Can ELDs Do for Your Business? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
How ELD and GPS Technology Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
A Look at ELD Compliance in Cost Savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ELD Benefits: How Managers and Drivers Win. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Core ELD Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Quick HW Install Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview of Give me HW Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
 Connected Vehicle Device. . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Connecting Giveme to Tablet/Cellphone. . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ELD Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .11
 ELD Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . .
 HOS Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 ELD Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . .
ELD Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .12
 Access Kommerce to add the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Add a Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Add a Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Add an order and select the order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Navigating the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Compliance Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Hours of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Logs Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . ..
 Viewing Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Logging out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clock In/Clock out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . 13
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . .14
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2024 Buyers Guide: ELDs | Contents

Contents
Technical Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Feedback and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

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2024 Buyers Guide:

Contents

Welcome to the 2025 Buyers Guide for ELDs
For the past few years, industry mandates and the Federal Motor
Carrier Safety Administration (FMCSA) have conquered the
spotlight. The suspension of the Hours-of-Service (HOS) 34-hours
restart rule and the electronic logging device (ELD) proposal has
businesses up in arms, thinking about what steps they should
take next to keep their fleet compliant.
The mandatory use of ELDs in commercial fleets across
the country is near. The impact of the ruling can be easily
underestimated, largely due to the implementation, suspension
and reinstatement cycle that these types of proposals undergo.
Its difficult for companies to keep up and stay compliant each
time a lawful measure takes effect. Fleet managers and owners
dont know where to look next.
Staying prepared is the best method for companies to remain
competitive, compliant, safe and violation-free during these
ever-evolving times. With only a few telematics providers
offering federally compliant electronic logbooks and digital
vehicle inspection reports, businesses can easily fall prey to
unreliable systems that fail to support mandates and enterpriselevel fleets. The right ELD compliance solution can stave off
costly violations, safety concerns and strengthen a companys
competitive edge.
If meeting federal compliance is what your business is looking to
get from an ELD investment, the research may not prove difficult.
But if your companys goal is to increase return on investment
in the long-term, only a few ELD solutions on the market can
address compliance needs and beyond. Understanding the value
of an electronic on-board recording device and the features it
offers can help.

Its easy to assume that any version of electronic on-board
recorders can be outfitted to address federal ELD standards.
That, however, is not the case. Mobile HOS applications and
other forms of electronic devices that claim to offer compliance
often fail to sync with a vehicles electronic control module (ECM)
via J-Bus or OBD-II connection. Without those basic compliance
features needed to meet FMCSA guidelines, companies will need
to find a suitable option that can support FMCSAs final rule
for ELDs once its in effect.
The GPS fleet tracking industry has been evolving at a rapid
pace, and so have a handful of software providers and the
compliance tools they offer. This guide will help you identify the
ELD concept and choose the best solution for your workforce,
catapulting your team to where it needs to beno matter how
often regulations change.

Staying prepared is the best method
for companies to remain competitive,
compliant, safe and violation-free during
these ever-evolving times.

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2024 Buyers Guide: ELDs | Why ELDs?

What Are ELDs?
Electronic logging devices (ELDs), electronic on-board
recording devices (EOBRDs), automatic on-board
recording devices (AOBRDs), on-board computers
(OBCs)whats the difference? Understanding the
contrasts between the types is a struggle, especially for
businesses looking to purchase a compliance solution
that speaks to their needs. The difference lies in how
and when these devices originatedwhether they were
created to meet federal regulations, such as the AOBRD
for FMCSA rule 395.15 and the EOBR to digitally track Record of Duty
Status (RODS), or simply introduce a digital option to track driver hours
and other data. Nonetheless, its the long-term benefits a solution can
provide that should ultimately shape your decision-making.
Once the final ruling for the ELD requirement takes place, the Federal Motor Carrier Safety Administration will allow up
to two to four years to meet compliance. EOBRDs and AOBRDs will be outfitted to meet ELD standards; any one of these
systems will be able to address ELD regulations. But which ELD system can provide a scalability factor that grows with your
business demands, in addition to offering compliance and safety across your fleet? Its not impossible to figure out, if you
know where to look.

Why Invest in ELDs?
Nothing is more valuable for commercial businesses and fleets than staying compliant with ongoing mandates, along with
cutting costs and increase efficiency. Investing in an electronic logging device solution that not only helps you meet current
and future FMCSA regulations, but also offers features that can cut operational costs and boost safety and productivity, is a
responsible choice for long-term longevity in your field.
Truth is, switching from paper logs to electronic forms can be a frightening process for some companies. Most assume that
electronic devices are costly, and secondly, drivers see digital processes as another way to impose big brother-like tactics.
That doesnt seem to be the case. Surveys have shown that most drivers who use ELDs are not only comfortably adapting,
they also notice that daily tasks are easier to achieve. No matter which compliance solution you decide to look into, the
provider you choose should offer a versatile system that goes beyond compliance, tracking real-time vehicle activity and
performance, including driver behavior and more.

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2024 Buyers Guide: ELDs | ELDs and Your Business

What Can ELDs Do for Your Business?
Whether your business is still on paper logs, or you refuse to give in to technological advances, ELDs can turn your world right side up
through myriad benefits for you and your workforce.
Improve Compliance, Productivity and Safety
With federally compliant electronic in-vehicle devices like
AOBRDs or EOBRs, companies are able to offer their drivers an
efficient way to tackle daily tasks, such as the ability to enter HOS
data and submit electronically from the cab. Paper logs require
drivers to pencil in their work hours and fax their logs from
fuel stopsa time-consuming, error-prone and pricey process
companies dont need. With electronic driver logs and vehicle
inspection reports, businesses receive driver data in digital form,
saving time and staying compliant.
Automate Driver Tasks
The most advanced ELD systems, like AOBRDs, on the market
help automate everyday driver tasks through a line of features
like digital inspection reports and truck-grade navigation that
takes into account road restrictions and other measures, based
on a drivers vehicle type. Plus, traffic and weigh stations stops
are a breeze: HOS data is easily accessible on ELDs, eliminating
lengthy processing time. These all-in-one in-cab devices
keep drivers on task and managers in the know, empowering
companies to stay competitive at every level.
Boost Driver and Dispatch Communication
Advanced ELDs systems come preinstalled with a slew of driver
apps, including two-way messaging, in addition to offering
federally compliant electronic log books and vehicle inspection
reports. Drivers can connect with headquarters to alert them
about lunch breaks, send arrival and departure times, or ask
for help when needed without having to use mobile phones or
leave their vehicles.

Reduce Your Carbon Footprint
ELDs, including AOBRDs and EOBRDs, are paper-free,
empowering drivers to forgo paper logs and instead use
electronic driver logs (E-Logs) to enter and submit their work
hours. Companies save big due to less paperwork involved for
both managers and drivers. On top of saving hundreds of dollars
on a paper-free system, businesses remain FMCSA-compliant
without having to compromise the integrity of their HOS data.
Visibility into Vehicle Activity and Driver Safety
The best electronic logging devices are integrated with cloudbased software systems that go beyond tracking HOS status
changes. The systems include GPS fleet tracking features, such
as real-time access to vehicle locations on a live, interactive
map, ensuring that managers stay in touch with their drivers,
in addition to maintaining federal compliance. Added benefits
include insight into driver and vehicle safety through advanced
dashboards, reports, and business intelligence data that can be
customized to show what matters most to your company.
Increase Your Bottom Line
The right ELD system does more than manage your hours of
service; it gives you visibility into vehicle locations in real time,
including ignition statuses, fleet analytics based on fuel usage
and safety parameters, such as speeding and harsh braking, and
dozens of customizable and sharable performance reports. Data
partnerships are also added features that can boost revenue and
reduce audit fees and fines, eliminate road-side submissions, and
more, enhancing efficiencies and your operation.

Save Time on Repairs and Maintenance
Ever had to sideline a vehicle due to unforeseen maintenance or
repairs? Its a costly decision. Along with electronic driver logs,
the best ELD solutions provide digital driver vehicle inspection
reports for post- and pre-trip inspections. Despite the federal
government recently announcing that these reports are no
longer mandatory if no defects are found, its wise to track
vehicle inefficiencies so your mechanics attend to them quickly,
keeping your fleet strong and on the road year-round.

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2024 Buyers Guide: ELDs |

single c
by each
ELDs and GPS Technology
value as

How ELDs and GPS Technology Work
Federally compliant electronic logging and on-board recording devices can record, store and send Hours-of-Service data right to a
managers desktop or laptop. But how does that work? First, location data is pulled in three primary ways: GPS, vehicle diagnostics plugins, and driver input data. These main functions are fundamental to the everyday cycle of entering, submitting and receiving ELD data.
See for yourself:

16,000

GPS
Satellite

12,000
Column, bar,
and pie ch
single category, such as th
by each salesperson. Pie c
value as a percentage of t
8,000

Cell
Network

Black
Box

6
4,000

0

HOS
HOS
a

Co
16,000

12,000

In-vehicle
Display

8,000

Data
Center
6,800

4,000

0

450

HOS
HOS
audit
log fees
omission or falsificat
Roa

GPS
Fleet Tracking
Software

6

1502001_2015BuyersGuideElectronicLoggingDevices_r1.4

y, such as the number of products sold
person. Pie charts show each categorys
centage of the whole.

HOS audit fees

$6,800

2024 Buyers
Cost Savings
HOS log omission or falsification
fines Guide: ELDs | $450

Road-side faxing

$4,800

Increased routing efficiency

$15,000

A Look at ELD Compliance in CostBetter
Savings
communication between drivers

$15,600
and
managers
Sometimes when things sound too good to be true, its because they probably are. The truth is in the numbers. Sample calculations
of how much you can save annually provide insight into the value of
an ELD system.
Thisinbreakdown
is based on real-life$9,200
estimates
Increased
efficiency
vehicle inspections
and benefits gained from implementing an effective solution. All it takes is finding the right compliance system and watching how
Prevention of manual errors in paper logs
$6,000
your team and bottom line grow year after year after year.
The Numbers
Heres how a typical 20-truck fleet can save almost $60,000 on compliance and overall fleet savings with an electronic logging device
solution that integrates with GPS tracking.*

Column Chart

Percentage of Savings

Fines:

A reduction in HOS audit fees
HOS log omission or
falsification fines

15,000

HOS
HOS
Road
Incre
Bett

$
15,600

6,800

Total annual savings
for a 20-truck fleet: $57,850
$

450

mpare values in a
SAVINGS SOURCE
er of products sold
HOS audit fees
ow each categorys
Overall
Fleet
Savings:
HOS log omission or falsification fines
e.

$6,800
$450

4,800
Increased routing
$ efficiency
15,000
Road-side$faxing

Road-side faxing

Increased routing efficiency

450Prevention of manual errors in

11%

$15,000
$15,600

15,600

Increased efficiency in vehicle inspections
Increased efficiency in vehicle
Prevention of manual $errors in paper logs

$9,200

9,200

inspections

1%

37%

$4,800

Better communication between drivers
$
and managers

Better communication between
drivers and
managers
4,800

16%

SAVINGS AMOUNT

$6,000

35%

6,000

$

paper logs
ssion or falsification
Road-side
fines
Increased
Better
faxingcommunication
routing e fficiency
between drivers and managers
Total annual savings for a
$
57,850
art
20-truck fleet
Percentage of Savings

*Source:
Teletrac Inc./FMCSA
15,600

15,000

16%

HOS audit fees
HOS log omission or falsication nes
Road-side faxing
Increased routing eciency
Better communication between drivers and managers

1%

37%

11%

35%

gcommunication
ed routing e fficiency
between drivers and managers

7

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2024 Buyers Guide: ELDs | Benefits

ELD Benefits: How Managers and Drivers Win
ELD functionality can elevate a business from satisfactory to top-performing. Driver efficiency increases, while improved fleet
management optimizes everyday tasks and performance. Federal compliance, reduced paperwork, automated driver tasks,
electronic driver logs, HOS reporting to track statuses and locations, and digital driver vehicle inspection reports sent directly from
a drivers cabyou can achieve this and more. All it takes is the right ELD system at your reach.

Manager Benefits

 Eliminate paper logs and timely driver
ees
submissions,
such as faxing at fuel stops, and
mission or falsification
fines
future
fines
associated
with manual entry
axing
outing e fficiency errors (period consistency)
munication between drivers and managers
 Quick communication between managers
and driversresponse times improve
and managers are free to focus on other
managerial duties, saving time and resources
 Instant insight into available and remaining
hours of service for each driver, including
notification of violations as they happen in
real time
 Managerial access to HOS driver log
summaries and reports at any time, improving
decision-making
 A federally compliant system is in place,
allowing businesses to operate under the
most recent FMCSA regulations
 Driver work hours and time on the road is
easily collected, helping in planning and
scheduling
 Data is captured, including statuses and
engine use, which can prove useful for
possible disputes and legal proceedings.

Driver Benefits
 Logs are automated, eliminating timeconsuming processes, such as manually
entering hours on paper logs and stopping
to fax at fuel stops, and human error
 Insight into cumulative and remaining hours
of service before mandatory resets
 Faster and more compliant roadside
inspection access for officers and scale
houses
 Less paper processes, reducing the chances
of lost log grids and summaries and
associated fines
 Improved overtime hours due to less
paperwork completions and submissions
when on the road
 Additional ELD features, such as truck
navigation, helps drivers focus on road
safety and timely arrival to customer sites
 Reduced driver abuse and coercion due to
secure data entry through electronic log
books and signatures to verify accurate
hours worked.

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2024 Buyers Guide: ELDs | Benefits

Quick HW Install Guide

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2024 Buyers Guide: ELDs | Benefits

Overview of Giveme HW connection
 Connected Vehicle Device
 Connecting Giveme to Tablet/Cellphone

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2024 Buyers Guide: ELDs | Benefits

ELD Features
 ELD Report
 HOS Chart
 ELD Chart

ELD Setup
 Access Kommerce to add the device

 Add a Vehicle

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2024 Buyers Guide: ELDs | Benefits

 Add a Driver

 Add an order and select the order

 Navigating the Dashboard
After completing all login tasks, you are taken to the Dashboard. The Dashboard is
the main interface used for navigating the Drive App. Shortcuts to features
including App settings and Add-Ins that you have installed are available at the
bottom on all the screens.

Note: Your dashboard may look different based on your user clearances and the
Add-Ins that you have installed.

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2024 Buyers Guide: ELDs | Benefits

 Compliance Print

Scroll down to the Graph to display your duty status and logs over 24 hours for a given day.
When you apply for the Personal Conveyance exemption and drive the vehicle, the Compliance
report does not count the odometer or engine hours for that duration.
Keep scrolling to display any unassigned logs and malfunctions. After the inspection is over,
press X Exit in the top-right corner to exit Inspection Mode
If you hand your mobile device to the Inspector in order to scroll through the Compliant Print,
the App prompts the Inspector to return the device to the driver.

 Hours of Services

The HOS feature provides all the tools necessary for tracking and recording your duty status. It
also provides the ability to verify logs, apply exemptions, and provide information for roadside
inspections. The HOS screen is divided into Status and Logs tabs.
The Status tab allows you to view and set your duty status, as well as view and apply exemptions.
Duty status is displayed by one of the four buttons on the screen:


OFF



Sleeper Berth (SB)



Drive (D)



ON

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 Logs T ab

The Logs tab displays a list of all Records of Duty Status (RODS) for the past
14 or 16 days, depending on the ruleset, and any violations incurred. Logs are
displayed below the graph, one day at a time, and can be navigated using the
arrows at the top of the screen, or by pressing the date picker to display the calendar.

 Viewing Message
Utilize the messaging feature to receive notifications and route information from
the fleet manager.

 Logging out
Follow the proper procedure to log out of the Drive App, ensuring disassociation from the
vehicle and completion of end-of-day tasks.

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2024 Buyers Guide: ELDs | ELDs and Your Business

Clock In/Clock Out
Utilize the Clock In/Clock Out feature to manage login/logout
tasks efficiently, with options to remain logged in or resume
driving as needed. For technical support, contact the provided
numbers for both technical and driver assisrance.
Should you have any further questions or require assistance,
feel free to reach out. Happy driving with Kasernet!

Support
Driving assistance is available. Support services are specifically
designed to meet customer needs by assisting with platform
operations, business issues, general questions, and the help desk.
Users can contact the support number for guidance and assistance
whenever necessary.

Technical Driving
Based on fleet size and configuration we offer multiple support
tiers to drivers. Our 24- hour support provides general assistance,
help desk, and technical support.

Feedback and Suggestions
Encourage drivers to provide feedback and suggestions for improving
the ELD system, and provide instructions on how they can submit
their input. By including these additional sections, you can provide
drivers with comprehensive guidance on using the Enterprise ELD
system effectively while also addressing any potential concerns
or questions they may have

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