User manual for "PeopleNet Connected Gateway - eDriver Logs ELD"
Below you will find the vendor provided user manual for the ELD product "PeopleNet Connected Gateway - eDriver Logs ELD".
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PeopleNet.
eDriver Logs ELD for Android Driver Guide PEOPLENET CUSTOMER SUPPORT | 888-346-3486 TM The PeopleNet eDriver Logs system complies with and is tested against the United States Department of Transportation (USDOT) Federal Motor Carrier Safety Administration (FMCSA) specifications as found in 49 CFR Part 395 for Electronic Logging Devices, Subpart B. NOTE: This guide is intended to complement PeopleNets eDriver Logs training. No driver should attempt to rely solely on the eDriver Logs guide without first completing training from your company. If there is an ELD Compliance Malfunction on the device and you are not able to immediately resolve the malfunction, you must begin keeping paper logs until the device is once again compliant. Refer to the Troubleshooting section for common causes and resolutions. If your logs can no longer be accessed on the device, you must reconstruct your logs on paper for the current 24-hour period and the previous 7 consecutive days. For this reason you are required to carry a paper log book in your vehicle at all times. PeopleNet bears no responsibility for the drivers failure to comply with this requirement. You are required to keep this guide in your vehicle at all times. Provide this documentation to the auditor in the case of a D.O.T. inspection. eDriver Logs ELD relies on accurate input of data and appropriate use by the driver. PeopleNet assumes no liability for erroneous, accidental, or intentional input of data or misuse of the product. The regulations announced by the FMCSA and the Canadian government are subject to change. PeopleNet will endeavor to automatically update the eDriver Logs ELD device as soon as practical. PeopleNet assumes no liability for reasonable delays in providing system updates or upgrades. Table Of Contents Login Android Navigation Buttons 2 3 4 5 View Logs Grid View Events Details Certify Accept/Reject 16 16 17 17 18 19 Logout 3 Driver Overview Available Drive Time Color Gauge Symbols & Warnings 6 Driver Options 20 Device Abbreviations & Terms 8 Safe Mode 23 Malfunction & Data Diagnostic Event Indicators 24 26 26 26 27 27 28 28 29 29 30 Driver Status Preview Availability Initial Status Status Change Rest Break Add / Remove Resources 9 9 10 11 12 12 Trailers 13 Co-Driver Login 13 Shipments 14 Troubleshooting Communications GPS Ignition Odometer Power Touchscreen Login Errors Application Errors Country Selection 14 Instructions For Law Enforcement Officials Manual Location Data Entry 15 1 Login WARNING: If using a Tablet device, LOGIN, LOGOUT and HOS data may not be accurate if the device is not wired or wireless connected to the ECM during eDriver Log events. Federal Regulations require device to be connected to ECM of the vehicle. Q &A Q: What if I was not provided with a password? A: If your motor carrier did not provide you with a password you will need to contact your motor carrier to request a password. This screen is shown when the vehicle is stopped and no driver is signed in to the logging device. Tap on the line that says Enter Driver ID, then use the on-screen keyboard to enter the Driver ID. Tap Next on the keyboard to move to the password line. Type your driver password. Then tap the Done button on the keyboard. Tap Sign In. TIP: Wherever an underlined text field appears on the screen, tap once above the line to show the keyboard. Tap the Done button when you have finished typing to close the keyboard. When you sign in, the device will contact the PeopleNet Server and download your daily logs. 2 Logout ACCESSING eDRIVER LOGS FROM PEOPLENET MOBILE SOFTWARE When you are finished with your shift or otherwise done using the vehicle, tap Status and then tap OFF Sign Out. From the Home screen tap the eDriver Logs icon. Yellow box in below image. This will return you to the eDriver Logs application. Do not use the Rest Break feature unless you will be returning to duty in the same vehicle during your shift. ANDROID NAVIGATION BUTTONS The Home button will return you to the main screen of the Android tablet. The Recent Apps button will show you the most recent applications running on your Android device. The Back button will return you to a previous screen. The Back button is used if you mistakenly tap the Status button. Tap the Back button to return you to the main driver screen. If the DVIR feature is enabled, you may be prompted to create a driver vehicle inspection report before signing out. You may also be prompted to review your logs on the device during sign out. Tap Yes to be taken to the log(s) that require review. See View Logs (p. 16) for more information. Tap No to proceed without reviewing your logs. Tap Back to cancel and return to the Driver Overview. NOTE: Always review your logs before operating the vehicle to ensure that all information is true and correct. You are responsible for ensuring that all records required to be in your possession are available in electronic and/or paper format. After the sign out process is complete, the logging device will send your records to the PeopleNet Server. TIP: Logging out of PeopleNet Mobile Software will also log you out of eDriver Logs ELD. 3 Driver Overview This is the main screen of the application, showing the drivers name, current duty status, and hours and minutes of driving time left. A: Options Icon, tap to bring up Review Logs, Request Logs, Take Exception, Diagnostics, and Roadside Inspection. Either make a selection or tap the Options Icon again to close the options from view. (p. 20) B: Driver Name, the name of the driver that the information is currently being displayed for. C: Current Status, displays the current status of the of the driver and the date and time of the status change. (p. 9) D: Gain Time, the date (month/day/year) and time at which your available drive time will increase, presuming you do not change duty status before then. E: Driver Card, if another driver is logged into the device a driver card will display. The status of the additional driver will be shown as well as the name, country selection and time left. F: Status Button, tap the button to change the status of the driver. G: Options Button, tap to bring up the options. You may view Review Logs, Request Logs, Take Exception, Diagnostics, and Roadside Inspection. Either make a selection or tap the Options icon (A) to close the Options menu. (p. 20) 4 H: + Driver, tap the button to allow a co-driver to sign in. The driver will become the active driver and the Driver Name (B) will be shown with that new driver. (p. 13) I: Shipment Button, tap the button to enter in shipment information. (p. 14) J: Trailers Button, tap the button to add a trailer or make a trailer change. (p. 13) K: Logs Button, tap the button to display the Logs screen. L: Rest Break Button, tap this to change your status to OFF and begin a break (p. 12) M: System Time, displays the current date, time, and time zone. N: Symbols & Warnings Area, icons displaying the current status of connection and missing information will be displayed. (p. 6) O: Available Drive Time Gauge, your available drive time will be shown as a colored gauge. The color reflects the appropriate driving time left. (p. 5) AVAILABLE DRIVE TIME COLOR GAUGE US property-carrying US passenger-carrying Canada south of limits1 limits2 60N limits3 The color reflects the approximate driving time remaining: Work Shift Green - more than 3 hours remaining Yellow - between 1 and 3 hours remaining Red - less than 1 hour remaining Daily Cycle Tap the circled arrow below Gain Time At to display Driving Time Details, including active exceptions and the time remaining under each applicable hours of service rule. You may need to swipe up and down to view more detail if it does not all fit on the screen. The information displayed includes Active Exceptions, Work Shift Driving, Work Shift Rest Break, Work Shift Duty, and Cycle Duty. 1 If you have uncertified logs or proposed edits that require review, you will notice an orange flag over the Options button and three orange lines in the upper left corner. See Options (p. 20) and View Logs (p. 16) for more information. A red flag indicates missing data. Driving 11 hours 10 hours 13 hours Rest Break 8 hours Not applicable Not applicable Duty 14 hours 15 hours 14 hours Driving Not applicable Not applicable 13 hours Duty Not applicable Not applicable 14 hours Off Duty Not applicable Not applicable 14 hours Duty See US 49 CFR 395.3 60 hours in 7 days or 70 hours in 8 days 2 See US 49 CFR 395.5 Q: What is Available Drive Time, and how is it calculated? A: Available Drive Time is the maximum time in hours and minutes (hh:mm) that a driver legally may continue to operate a commercial vehicle without rest. The logging device calculates the time remaining until each applicable hours of service limit will be reached. The lowest of these is displayed as Available Drive Time. 5 60 hours in 7 days or 70 hours in 8 days 3 70 hours in 7 days (Cycle 1) or 120 hours in 14 days (Cycle 2) See CA SOR-2005-313 12-29 Q: What does it mean if driving time left is N/A? A: N/A means that the logging device cannot calculate Available Drive Time due to insufficient data. Review all records of duty status, including paper logs, to determine your actual driving time left. Symbols & Warnings ENGINE OR BLACK BOX CONNECTION STATUS [Green] The logging device is currently connected to your OBC. All drive time will be recorded correctly. [Gray] The black box or Vehicle Data Service has stopped sending data to PeopleNet eDriver Logs. Drive events will not be recorded and paper logs should be used. [Red] The connection to the engine has been lost and drive events will not be recorded. Paper logs should be used. PFM CONNECTION STATUS [Green] The OBC currently has a cellular connection and is able to send data. [Yellow] The cellular connection has been closed because the logging device has no new data to send. A connection will be re-established when there is data to send. [Red] The OBC cannot connect to make a cellular connection. Reasons may include low signal strength or a network service interruption. Q: What is the difference between Work Shift rules and Daily rules? A: Work Shift rules restrict the on duty time that a driver may accumulate from the moment the driver reports to duty to the moment he or she is released from duty. Work Shift calculations do not reset until the driver has accumulated the minimum consecutive off duty time required by the applicable US or Canadian hours of service regulations. Canada has additional rules, called Daily Rules, which restrict the on duty time a driver may accumulate from the start of one 24-hour log period to the start of the next and establish mandatory minimums for the total off duty time a driver must accumulate within a log period. Daily calculations automatically reset at the beginning of each log day. Q: Why do my driving time details sometimes show Salesperson instead of Cycle Duty? A: If you are operating in the US as a driver salesperson1, the typical cycle duty limit does not apply toward your driving time left so long as you do not exceed 40 hours driving in any period of seven consecutive days. The salesperson value shows how long you may continue to drive under this driver salesperson exception. 1 6 See US 49 CFR 395.1(c) Symbols & Warnings GPS CONNECTION STATUS [Green] The device currently has a good lock on GPS. UNKNOWN DRIVER [Yellow] The device is connected to some GPS satellites but not enough to establish a valid position. Location information will need to be filled in manually. The vehicle is moving but the person operating the vehicle has not been identified. Stop driving and either sign in or change status as directed. [Red] No GPS connection available. Location information will need to be entered manually. LOGS PENDING The logging device is waiting for driver logs to be synchronized with the PFM. NO TRAILER The trailer list is empty. NO SHIPMENT The shipment list is empty. MISCELLANEOUS WARNINGS [Orange] This icon can represent a few different warnings. Read the text that accompanies the icon to determine what the warning is and if any action is needed. [Red] Data diagnostics appear on your device when a driver is signed in to the application. If your device enters a data diagnostic state, you will see a red triangle icon in the action bar at the top of the screen. Navigate to your log events to determine the exact type of diagnostic event that has occurred, and see Troubleshooting (p. 26) for common causes and resolutions. 7 Device Abbreviations & Terms The following abbreviations and terms are used in records generated by this logging device. Comms Cellular Communications OFF Off Duty D Driving ON On Duty, not driving ECM Engine Control Module PC Personal Conveyance ELD Electronic Logging Device PCG PeopleNet Connected Gateway Inactive - Charged A log event that was edited and is no longer the active event PFM PeopleNet Fleet Manager Inactive - Rejected A request edit that was rejected and was not applied to your log PMG PeopleNet Mobile Gateway Inactive - Requested A log edit that has been requested by a non-driver PFM user but has not yet been applied to your log SB Sleeper Berth YM Yard Moves OBC On Board Computer ELD Login When an authorized user logs in to an ELD ELD Logout When an authorized user logs out of an ELD 8 Driver Status PREVIEW AVAILABILITY Every time you sign in, the logging device will request your electronic records of duty status (daily logs) from the PFM server. Q: Ive been waiting a long time, but still havent received my logs. What should I do? A: The system will try to reach the server for sixty seconds. If the server cannot be reached, you will receive an error message and must reestablish communications before signing in. If you have recently signed in to this device, a Stop button will appear after sixty seconds, allowing you to continue signing in without reaching the server. Q: I received a message that there are proposed edits and/or uncertified logs that need to be reviewed on the PeopleNet eDriver Logs website. What do I do? A: You will need to sign in to the ELD Driver Portal to complete these actions, as they are required on logs older than can be accessed on the device. When you receive a message that logs are received or up-to-date, tap OK to view your last recorded duty status and current driving time left. If you are configured to operate commercial vehicles in both the United States and Canada, you may preview your driving time left for either country before completing the sign in process. For more information see Country Selection. (p. 16) TIP: If you entered the wrong login information or do not yet have enough time available, tap Cancel to return to the Login screen. Re-enter the correct information or wait until you have time available and try again. 9 INITIAL STATUS After previewing availability, tap Status and then choose the button that best represents your initial duty status. See the Status Change (p. 11) section for a complete list of buttons and corresponding duty statuses. Q: I dont see a Driving button. How do I record when I am driving the vehicle? A: When you tap ON Driver, you are indicating that you are on duty and preparing to operate the vehicle. The logging device will detect when the vehicle is moving and record the correct duty status for you based on the movement of the vehicle. See the details below. If you are the only driver signed in to the vehicle, you will be automatically transitioned to Driving status any time the vehicle moves, unless you are in Personal Conveyance or Yard Moves status. ON Driver D You will be required to enter an annotation (comment) when selecting Yard Moves (ON YM) or Personal Conveyance (OFF PC). See Status Change (p. 11) for more information about these options. vehicle reaches 5 mph Drivers duty status is recorded as Driving (Line 3) D vehicle stops for 5 minutes Driver is prompted whether to remain Driving or change to another status ON Driver Q: I dont have a co-driver. Do I still need to tap the On Duty (Driver) button before I operate the vehicle? A: Yes. The logging device uses this information not only to maintain accurate driver logs but also for other record keeping, such as determining when driver vehicle inspection reports need to be created or reviewed. If you are the first driver to sign in during your work shift, the device will prompt you to confirm the vehicle ID. If the vehicle ID has changed or is not correct, tap the pencil icon and enter or update the vehicle ID. If the vehicle ID displayed is correct, or you are finished entering the ID, tap OK. Please use caution when updating your vehicle ID to validate that the vehicle ID matches the one used by your carrier. You may be prompted to enter your location if GPS data is not available. See Manual Location Data Entry. (p. 15) 10 STATUS CHANGE Starting from the Driver Overview screen, tap Status and then choose the option that best describes your current activity. These additional options may be available if enabled by your carrier: These options are available for all drivers: Choose this when you are on duty and taking control of the vehicle. The logging device will detect when the vehicle is moving and automatically record your activity as D (Line 3) when the vehicle is moving and ON (Line 4) when the vehicle is stopped. No other driver may take control of the vehicle until you choose a different status, start a Rest Break, or Sign Out. Choose this if you are relieved from all responsibility for performing work and taking control of the vehicle for your own personal use. This will record your activity as Authorized Personal Use of CMV (PC) (OFF, Line 1). Choose this if you are moving your vehicle inside your carriers yard. This will record your activity as Yard Moves (YM) (ON, Line 4). Choose this if you are on duty but not in control of the vehicle. This will record your activity as ON (Line 4). However, if there is no primary ON Driver, and vehicle movement is detected by the logging device, you will be considered the primary driver and your status will be moved to D (Line 3). Choose this when you are beginning a period of rest in the vehicles sleeper berth. This will record your activity as SB (Line 2). Choose this when you are relieved of duty and are signing out of the Android device. This will record your activity as OFF (Line 1). To record your status as off duty without signing out of the logging device, see Rest Break. (p. 12) 11 REST BREAK The Rest Break feature is used for recording off duty activity during the work shift. Drivers who use this feature remain signed in to the application, thereby avoiding the screen prompts associated with signing out of a logging device and signing back in again. WARNING: Drivers should only use this feature if they will return to duty in the same vehicle before the end of the work shift. To begin a rest break, tap the Rest Break button in the upper right of the driver overview screen and confirm that you want to start a break now. This will record your activity as Off Duty (Line 1) without signing you out of the application. ADD REMOVE RESOURCES The application will determine the minimum rest necessary to improve driving time, and show this value as Gain Time At. When the required rest break time is fulfilled, Gain Time At and Available Drive Time will be recalculated. To end a rest break, tap the red Stop Break button in the upper right to display the Status screen. Choose ON Driver if you are returning to duty and will be operating the vehicle or ON Not Driver if you are the codriver. Choose SB if you will continue resting in the vehicles sleeper berth before returning to duty. Choosing any button other than OFF Sign Out will return to the Driver Overview screen and cause Gain Time At and Available Drive Time to be recalculated. When you are finished using the vehicle, dont use the Rest Break feature. Instead, choose OFF Sign Out from the Status screen. This will begin the sign out process and trigger a post-trip driver vehicle inspection (if applicable). 12 If you are the first driver to sign in during your work shift, you may be asked to review the trailers and shipments added by a previous driver, and remove or add new resources. Tap Remove to remove the selected resource shown on the left without recording it on your log. To add a shipment, enter the ID in the Shipment ID field on the right and then tap Add. You may also add or remove resources after you are signed in. Tap Next to keep all resources shown. This will record these resources, if any, on your current driver log. Trailers From the Driver Overview screen, tap the Trailers button. To add a trailer to the list, enter the trailer ID and then tap Add (or Enter on the keyboard). This will add the trailer as a current resource and also record this information on the current days log for each driver who is signed in. To drop trailers, tap on one or more check boxes in the list on the left, and then tap Remove. Tap on Home to return to the Driver Overview. Co-Driver Login Tap + Driver to allow a co-driver to sign in. Tap on the line that says Enter Driver ID, then use the on-screen keyboard to enter the Driver ID. Tap Next on the keyboard to move to the password line. Type your driver password. Then tap the Done button on the keyboard. The co-driver will be logged into the ELD device and will need to tap either Cancel (if they logged in by error) or Status. Cancel will return the screen to the previous driver. Choosing a Status will take you to the Shipments screen where you can continue with the current shipment or add additional shipments. This will activate the co-driver on the ELD screen. To select the previous driver, tap the Driver Card, this will toggle the driver information on the ELD screen. Driver Card 13 Country Selection Shipments From the Driver Overview screen, tap the Shipments button. To add a shipment to the list, enter the shipping document number (if applicable) or the shipper name and commodity name, and then tap Add. This will add the shipment as a current resource and also record this information on the current days log for each driver who is signed in. To drop a shipment, tap on it once to highlight it in the list, and then tap Remove. TIP: If adding multiple shipments bound for separate destinations, add them one at a time so that each is listed on a separate line. This will allow you to remove individual shipments at each stop so the shipment list always reflects your current load. 14 If you are configured in the PeopleNet Fleet Manager to operate commercial vehicles in both the United States and Canada, you may preview your driving time remaining for either country before completing the sign in process. Tap the flag icon to select your country setting. All screens, including Driver Overview, View Logs, and Safe Mode, will update to show your hours of service information for the selected country. Manual Location Data Entry The ELD device uses GPS to determine the vehicles location at the time of each duty status change and driver vehicle inspection. If valid coordinates cannot be obtained from GPS, you will be prompted to enter the location. GPS entry consists of the following fields: Type Choose from City/State, Intersecting Highways, Highway/Mile post or Highway/Service Plaza. Name (Optional) Enter the customer name or landmark where the status change or inspection took place. This name will appear in the Events view of your driver logs to provide additional context for your activities. See View Logs. (p. 16) City Enter the name of the city. If outside city limits, enter the name of the nearest city, town or other population center. State/Province Select the state, province, or territory. If GPS coordinates are not available when the automatic motion detection system records a status change, the driver will need to enter the location of that change after the vehicle stops moving. If there is a red flag over the Options button, tap on it and then tap Missing Data. This will display the location data entry screen, where you should verify the date (month/day/year) and time at the top of the screen for each duty status change before entering the location where that change occurred. Enter an annotation to document the change. TIP: If the logging device frequently prompts you to enter location data, reference GPS Troubleshooting. (p. 26) 15 View Logs This screen allows you, or an official, to view your electronic record of duty status (daily log) for each day required to be in your possession1. It also allows you to certify your logs and accept or reject edits to your logs that were proposed by a user on the PeopleNet Fleet Manager website. If all the details do not fit on one screen, swipe the screen up and down to scroll. Starting from the Driver Overview screen for the driver, tap Logs to see the grid view (graph of duty statuses) for todays date (month/day/year). Tap the Events/ Grid button to toggle between the grid view and a line-by-line detail view. Use the arrows on either side of the date or swipe the screen side to side to navigate through your log history. The Details button displays general carrier, driver, and ELD information. The Certify button allows you to certify your log for the day displayed. 1 See US 49 CFR 395.15(b)(4) and CA SOR-2005-313 84 GRID Graph of all duty statuses for each 24-hour period starting at midnight Personal Conveyance (OFF) Total hours The grid is color coded as follows: Yard Moves (ON) 16 All Other Statuses EVENTS (LOG DETAILS) DETAILS Duty status changes and locations Log date, time, and time zone Distance driven1 Remarks and annotations [Canada format only] The cycle being followed Exceptions claimed by the driver Name of motor carrier Edits and requested changes See Device Abbreviation & Terms (p. 8) for details USDOT number of motor carrier Total duty hours for the 7- or 8- consecutive day period [US format] or 7- or 14- day cycle [Canada format] ending today2 Main office address Current odometer and engine hours2 Malfunction and data diagnostic events See Malfunction & Data Diagnostic Event Indicators (p. 24) for more information Drivers home terminal name Current location2 Home terminal address Malfunction and diagnostic indicators Driver name, ID, license number, and state Co-driver(s) ELD Provider, Registration ID, and Identifier2 Vehicles (trucks or tractors), trailers, and shipments 17 1 Excluding any distance traveled while operating a CMV as a personal conveyance 2 Visible only when viewing a log for the current date CERTIFY Q: If I am off duty for several days in a row, do I have to certify each day? A: If you have been continuously off duty for multiple days, display the log for the last day on which you were off duty, and tap the Certify button. You will be prompted to certify the range of dates encompassed by that off duty event. 18 Displays a prompt to certify your log for the date displayed You must enter your password when certifying your logs Logs cannot be certified if there are pending proposed edits or Unidentified Driver events Q: What if I need to certify logs that are not available on the mobile device? A: You will only be able to certify the previous 7 or 14 days on the mobile device, depending on your driver type. You can certify older logs through the ELD Driver Portal. Accept / Reject If a administrator has proposed an edit to your log, you will need to Accept or Reject the edit either from the Driver Portal or through the Logs screen on the device. To view a proposed edit, navigate to the day of the edit, then tap Events. Scroll through the events to locate the proposed edit, shown in red. You can also tap Review Logs from the Options menu to navigate to any log that requires review. See Driver Options (p. 20). Tap the proposed event and tap Accept or Reject. You can use the Annotate button to add a comment to the event. Q: What happens if I reject an edit? A: The event will be displayed as Inactive - Rejected. Your availability will not be affected and you will not need to re-certify the log. Q: What happens if I accept an edit? A: The event becomes an active event in your log. Your availability is recalculated accordingly and you will need to re-certify the log. Q: What if an edit was proposed for a date that is not available on the mobile device? A: You will only be able to view the previous 7 or 14 days on the mobile device, depending on your driver type. You can review older logs and accept or reject edits through the ELD Driver Portal. 19 Driver Options These options provide a way to record additional information on your logs, synchronize logs with the PFM, view system diagnostics, and other functions. Starting from the Driver Overview screen, tap Options. REQUEST LOGS This option allows you to synchronize electronic records with the PeopleNet Fleet Manager at any time during your trip. Use this if you need to: Download amendments to your logs for the current or previous day(s). This option will be disabled if the logging device is unable to open a connection to the PFM server and when the primary driver is in Driving status. See Symbols & Warnings (p. 6). PRE-SHIFT This option allows you to record On Duty, Not Driving time worked just prior to signing in. Select the date (month/day/year) and time that the pre-shift activity started and verify the total time to be added. Add an annotation when prompted to document the reason for the change. Your Available Drive Time will be recalculated accordingly. This option will be enabled for up to 48 hours after the sign in process is complete if the drivers previous status was Off Duty. EDIT VEHICLE ID This option allows you to update the Vehicle ID if the device was provisioned incorrectly or if the Vehicle ID has changed. 20 Driver Options POST-SHIFT This option allows you to record On Duty, Not Driving time worked just after the driver last signed out. Select the date (month/day/year) and time that the post-shift activity ended and verify the total time to be added. Add an annotation when prompted to document the reason for the change. Your Available Drive Time will be recalculated accordingly. 100 Air-Mile1 Relief from the 30-minute rest break requirement and a limitation of 12 hours of Work Shift Duty. Requires a return to the work reporting location. Only for property-carrying drivers. This exception can be invalidated. 150 Air-Mile2 Relief from the 30-minute rest break requirement. Work Shift Duty limit increased to 16 hours on 2 days in a 7-consecutive-day period or after any 34-hour restart. Only for non-CDL property-carrying drivers. This exception can be invalidated. 16 Hour3 Work Shift Duty limit increased from 14 to 16 hours. Does not increase Work Shift Driving limit, and may only be used once every 7 consecutive days or after a 34-hour restart. This exception can not be invalidated. 30 Minute Rest Break4 Relief from the 30-minute rest break requirement. Only for property carrying drivers. This exception can be invalidated Adverse Conditions5 Work Shift Driving limit increased by up to 2 hours. Does not increase Work Shift Duty limit, and may not be used during the same shift with 16 Hour. This exception can not be invalidated. Agriculture6 Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only used during statespecified planting and harvesting periods. This exception can not be invalidated. Emergency7 Relief from all Driving, Duty, and Rest Break/Off Duty rules. Only used in a declared Federal, State, or local State of Emergency. This exception can not be invalidated. This option will be enabled for up to 48 hours after the sign in process is complete if the drivers previous status was Off Duty. TAKE EXCEPTION This option allows you to utilize one or more of the following (temporary) exceptions from hours of service regulations. When you take an exception, your Available Drive Time will be recalculated accordingly based on the type of exception claimed. 1 Certain restrictions apply; see US 49 CFR 395.1(e)(1) 2 Certain restrictions apply; see US 49 CFR 395.1(e)(2) 3 4 21 5 Certain restrictions apply; see US 49 CFR 395.1(b)(1), US 49 CFR 395.2, and CA SOR-2005-313 76(2). Available to limited US drivers. Other restrictions also apply. See US 49 CFR 395.1(o). 6 Certain restrictions apply; see US 49 CFR 395.1(k) Available to limited US drivers 7 Certain restrictions apply; see US 49 CFR 390.5 or US 395.1(b)(2), and CA SOR-2005-313 76(1). Driver Options INVALIDATE EXCEPTION UNIDENTIFIED DRIVER This option allows you to invalidate a previously-taken exception. This option is only available for the exceptions of 100 Air-Mile Radius, 150 Air-Mile Radius, and 30 Minute Rest Break. This option allows you to add driving events to your log that were recorded while no driver was signed in to the device. Unidentified driver events are recorded any time the vehicle is moved without a driver signed in, or with multiple drivers signed in but none in ON Driver, YM, or PC status. To avoid these events, always make sure to properly sign in to the device before moving the vehicle. This option is only visible if unidentified driving events are associated with this device. DIAGNOSTICS This option allows you to view identification information about the device, as well as a general system health check. Tap and hold on System Check to view system details. REVIEW LOGS This option is visible if you have uncertified logs or if a nondriver PeopleNet Fleet Manager user has proposed an edit to your log that requires your attention. Tapping this option will take you to the log(s) requiring review. See Certify (p. 18) and Accept / Reject (p. 19) for more details. MISSING DATA This option allows you to back-fill information for duty status changes that have been recorded in the past. This option is only visible if required information (most typically the vehicles location) was not available when the duty status change was recorded. See Manual Location Data Entry (p. 15). Tapping this option will take you to the log date with the unidentified driver event(s). Once you have reviewed the event details, tap the event and then tap Accept or Reject to either add the event to your log or discard it. Rejecting the event will remove it from your view on the device. Other drivers and non-driver PeopleNet Fleet Manager users will still have the ability to view and accept or assign the event. When you Accept an unidentified driver event, it is added to your log and your Available Drive Time is recalculated accordingly. The system automatically places in you in an ON Not Driver status following the unidentified driver event. Both the unidentified driver Driving and following On Duty event will appear on your log with an Origin of Unidentified Driver. 22 Q: What if I Reject an Unidentified Driver event by mistake? A: Rejecting the event permanently removes it from your view on the device. Contact your carrier to have them assign the event to you as a proposed edit from the PeopleNet Fleet Manager. You will first need to certify your log before the administrator can propose an edit. Q: What if I Accept an Unidentified Driver event by mistake? A: If the driver who should have accepted the event is your co-driver, you can reassign the event to them. Tap on the driving event and tap Reassign. Enter your password when prompted, select the co-driver from the list, enter an Annotation (comment), and click Reassign. Your co-driver must then enter their password to approve the change. The driving event will be removed from your log and added to your co-drivers log, and both of your Available Drive Time will be recalculated accordingly. Safe Mode Driver options cont. ROADSIDE INSPECTION This option allows an enforcement official to review your logs and allows you to send your logs for the current 24-hour period and the previous 7 consecutive days via email or webservice on the request of an enforcement official. To send your logs, tap Roadside Inspection and then tap Data File Transfer. Tap either Email or Webservice, as directed by the enforcement official. The official should provide you with a code to be entered in the Comments field. Enter the code exactly as provided. Do not include the word code or any other text. See Instructions for Law Enforcement Officials (p. 30) for more information. Safe Mode limits driver interaction with the system while the vehicle is moving. Safe Mode is setup by the fleet administrator who configures the unit from the PeopleNet Fleet Manager. TIP: If the person operating the vehicle is in Driving status and has less than one hour of driving time left, audio warnings will sound periodically. 23 Malfunction & Data Diagnostic Event Indicators See the following tables for ELD malfunction and data diagnostic event definitions. General troubleshooting steps can be found in the Troubleshooting (p. 26) section. Code Data Diagnostic Event Description Code Compliance Malfunction Description 1 Power Device was not powered on within 1 min of the engine receiving power, or lost power at any point while the engine was powered on. P Power Device lost power during driving events for a total of 30 min or more over a 24-hour period. E Engine Synchronization 2 Engine Synchronization Device was not able to receive data from the ECM (or other data source) within 5 seconds of requesting the data. Device lost connection to the ECM (or other data source) for a total of more than 30 min during a 24-hour period. T Timing 3 Missing Required Data Elements Device is missing required information for reporting on driver logs. Device is not able to synchronize to Universal Time Coordinated (UTC). L Positioning 4 Data Transfer Device is unable to confirm the proper operation of the certified primary roadside transfer mechanism. Device is not able to acquire a valid position measurement within 5 mi of vehicle movement for a total of more than 60 min over a 24-hour period. 5 Unidentified Driving Records More than 30 min of driving in a 24-hour period is recorded under the unidentified driver profile. R Data Recording Device is no longer able to record or retain required event data or retrieve locally-stored recorded logs. S Data Transfer Device continues to fail checks of the roadside transfer mechanism for three days following a Data Transfer Diagnostic Event. O Other ELD Detected The PeopleNet eDriver Logs application has stopped working or is not responding as expected. 24 Data diagnostics appear on your device when a driver is signed in to the application. If your device enters a data diagnostic state, you will see a red triangle icon in the action bar at the top of the screen. Navigate to your log events to determine the exact type of diagnostic event that has occurred, and see Troubleshooting (p. 26) for common causes and resolutions. WARNING: If you are not able to immediately resolve the malfunction, you must begin keeping paper logs until the device is once again compliant. If your logs can no longer be accessed on the device, you must reconstruct your logs on paper for the current 24-hour period and the previous 7 consecutive days.. An ELD compliance malfunction appears on your device as a pop-up notification icon that sits on top of all applications. The icon will include the malfunction description. The example shown is a Timing Compliance malfunction. You must document the occurrence of a compliance malfunction and notify your carrier in writing within 24-hours, and reconstruct your record of duty status for the current 24-hour period on a paper log. If the malfunction prevents you from accessing your logs on the device, you must reconstruct your previous 7 consecutive days of logs on paper as well. A compliance malfunction cannot be dismissed, it must be corrected before you continue using the device as an ELD. Refer to the Troubleshooting (p. 26) section for common causes and resolutions. If you are not able to immediately resolve the malfunction, you must continue keeping paper logs until the device is once again compliant. 25 Troubleshooting See the following tables for common troubleshooting steps. COMMUNICATIONS Symptom System Check screen shows Failed for Comms The comms indicator on the Sign in screen is red Driver logs or DVIR cannot be downloaded at sign in GPS Possible Cause Corrective Action Symptom System Check screen shows Failed for GPS Antenna connections not solid From the PeopleNet Mobile Gateway Home Screen, 1) Select System. 2) Select OBC Diagnostic. 3) Select Diagnostic Cell. 4) Tap Select on the bottom. Signal strength should display 1 or greater. If not 1 or greater than call PeopleNet Customer Support, (888) 346-3486. Cellular coverage issue Missing locations appearing on driver logs Possible Cause Corrective Action Antenna connections not solid From the PeopleNet Mobile Gateway Home Screen, 1. Select System, 2. Select OBC Diagnostic, 3. Select Diagnostic Basic, 4. Tap Select on the bottom. GPS Antenna should be good or best if not, Call PeopleNet Customer Support, (888) 346-3486. Physical location / coverage issue Move outside or away from buildings or other objects that may obstruct satellite view. Record State Line Crossings message on device Move outside or away from buildings or other objects that may obstruct the signal. Call PeopleNet Customer Support, (888) 346-3486. Device is recording positioning compliance malfunctions 26 IGNITION Symptom Device is recording engine synchronization data diagnostic events and/ or compliance malfunctions ODOMETER Possible Cause Device not receiving engine data from ECM Corrective Action Symptom Possible Cause Corrective Action Call PeopleNet Customer Support, (888) 346-3486. System Check screen shows Failed for odometer Cables not connected Verify the diagnostic port connectors and any adapters used for installation are connected tightly and snapped into place. OBC not receiving engine data from ECM Call PeopleNet Customer Support, (888) 346-3486. Installation did not use the proper vehicle management cables Verify that the correct J1708 or J1939 wires were used to connect to the vehicle wiring. Verify that the connection point on the vehicle was not bypassed by some other connection. Verify that the data lines used to connect are live and sending data from the databus. Missing odometer conflicts appearing on driver logs Device is recording engine synchronization data diagnostic events and/or compliance malfunctions 27 POWER Symptom Power Failure remarks in driver logs Device shutting down or rebooting unexpectedly Screen does not power on with engine crank or when the hardware power button is pressed Device is recording power data diagnostic events and/or compliance malfunctions TOUCHSCREEN Possible Cause Corrective Action Incorrectly installed power wire or no power to the vehicle management cable connector power pin Verify that the power and ground wire are receiving a constant 12 or 24 volts of power with the engine off. Verify that the vehicle management cable connector and any adapters used for installation are connected tightly and snapped into place. Inconsistent voltage to the device Test the vehicles battery and alternator. Check for faulty wiring; exposed or corroded wiring or loose connections. Device is wired through a master kill switch Re-wire the device straight to a constant 12 or 24 volt source. See Installation Guide for details. Symptom PeopleNet eDriver Logs stops responding to touches Screen does not power on with engine crank or when the hardware power button is pressed 28 Possible Cause Corrective Action Application not responding Reboot the Android device according to the manufacturers directions. Defective or damaged touchscreen Have your administrator submit an RMA request to have the screen repaired. No power Verify that the device is receiving power through the wiring harness. Defective or damaged touchscreen Have your administrator submit an RMA request to have the screen repaired. LOGIN ERRORS APPLICATION ERRORS Error Message Possible Cause Corrective Action Error Message Possible Cause Corrective Action Driver ID or password is invalid for driver [xxx] An incorrect ID or password was entered Contact your administrator to verify your ID and to have your password reset. Device is recording or displaying Other compliance malfunction Application has stopped responding Unable to reach PeopleNet Fleet Manager No cellular connection and no credentials stored locally on the device See Communications (p. 26) section. Reboot and/or reprovision the device. Call PeopleNet Customer Support, (888) 346-3486 for further assistance. 29 To review the drivers electronic record of duty status (daily log) for each day required to be in their possession, tap on Options and then tap Roadside Inspection. This will show you the log grid starting with the current day. Tap the Events/ Grid button to toggle between the grid view and a line-by-line detail view. Use the arrows on either side of the date or swipe the screen side to side to navigate through the log history. The Details button displays general carrier, driver, and ELD information. The DVIR button will display the most recent approved DVIR and the open DVIR (if applicable). Graph of all duty statuses for each 24-hour period starting at midnight Personal Conveyance (OFF) Total hours The grid is color coded as follows: Yard Moves (ON) All Other Status 30 INSTRUCTIONS FOR ENFORCEMENT OFFICIALS GRID ROADSIDE INSPECTION INSTRUCTIONS FOR ENFORCEMENT OFFICIALS EVENTS (LOG DETAILS) DETAILS Log date, time, and time zone Vehicles (trucks or tractors), trailers, and shipments Duty status changes and locations [Canada format only] The cycle being followed Distance driven1 Remarks and annotations Name of motor carrier Exceptions claimed by the driver USDOT number of motor carrier Edits and requested changes See Device Abbreviation & Terms (p. 8) for details. Main office address Total duty hours for the 7- or 8- consecutive day period [US format] or 7- or 14- day cycle [Canada format] ending today2 Drivers home terminal name Current odometer and engine hours2 Malfunction and data diagnostic events See Malfunction & Data Diagnostic Event Indicators for more information. (p. 24) Home terminal address Current location2 Driver name, ID, license number, and state Malfunction and diagnostic indicators Co-driver(s) ELD Provider, Registration ID, and Identifier2 31 1 Excluding any distance traveled while operating a CMV as a personal conveyance 2 Visible only when viewing a log for the current date TRANSMIT ELD DATA FILE ROADSIDE INSPECTION COMPLETE To view all unassigned unidentified driver events recorded by the device, tap the Drivers Name (above the grid) and tap Unidentified Driver. Use the arrows on either side of the date or swipe the screen side to side to navigate through the log history. To transmit the ELD Data File for the current 24-hour period and the previous 7 consecutive days to the FMCSA, tap the Data File Transfer button. Tap to select either Web Service or Email, enter a comment, and tap Done to complete the request and send the file. To allow the eRODS system to transmit the file directly to you, the inspecting officer, enter only your code (such as US1234 or IA12345) in the comments field. Do not include the word code or any other text. Upon completion of the roadside inspection, tap Home to return to the Driver Overview. 32 The driver will be required to enter their password to exit the Roadside Inspection screen. TIP: To transmit logs in addition to the 8 days available on the device, contact the carrier to have them submit the transfer from the PeopleNet Fleet Manager website. INSTRUCTIONS FOR ENFORCEMENT OFFICIALS UNIDENTIFIED DRIVER EVENTS U.S. HEADQUARTERS CANADA CONTACT PeopleNet 4400 Baker Road Minnetonka, MN 55343-8684 PeopleNet Canada 1100 Burloak Drive, Suite 300 Burlington, Ontario Canada L71 6B2 (888) 346-3486 (952) 908-6129 Fax [email protected] www.peoplenetonline.com eDriver Logs and PeopleNet Fleet Manager are registered trademarks of PeopleNet. PeopleNet is part of Trimbles (NASDAQ: TRMB) International Transportation and Logistics division. 2018 PeopleNet. All rights reserved. This information is subject to change without notice. Printed in U.S.A. 05/18. D011-0526-AB