User manual for "ELD Chrome Cab-Mate Flex by Pedigree Technologies"

Below you will find the vendor provided user manual for the ELD product "ELD Chrome Cab-Mate Flex by Pedigree Technologies".

For contact information and additional devices produced by the same vendor see their page Pedigree Technologies, LLC.

ELD INSTRUCTION BOOKLET

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Table of Contents
HOW IT WORKS ................................................................................................................................................. 2
PORTRAIT VIEW VS. LANDSCAPE VIEW ........................................................................................................ 2
HOME SCREEN .................................................................................................................................................. 3
START OF THE DAY ............................................................................................................................................ 4
LOGIN .......................................................................................................................................................... 4
CHECK CONNECTIONS ................................................................................................................................. 5
INSPECTION (REVIEW) ................................................................................................................................. 5
END OF THE DAY ............................................................................................................................................... 6
STATUS CHANGE .......................................................................................................................................... 6
INSPECTION ................................................................................................................................................. 6
LOGGING OFF .............................................................................................................................................. 7
STATUS CHANGE ............................................................................................................................................... 8
SPECIAL DRIVING STATUS ............................................................................................................................ 9
HOURS REMAINING ........................................................................................................................................ 10
TEAM DRIVING ................................................................................................................................................ 11
LOG BOOKS ..................................................................................................................................................... 13
EDIT LOG BOOK ......................................................................................................................................... 14
SUGGESTED EDITS ..................................................................................................................................... 15
UNIDENTIFIED RECORDS............................................................................................................................ 17
ENFORCEMENT VIEW ................................................................................................................................ 18
Transfer ELD Data ...................................................................................................................................... 19
FUEL RECIEPTS ................................................................................................................................................ 20
BLUETOOTH/ESTABLISHED CONNECTION ....................................................................................................... 21
NETWORK CONNECTIVITY ............................................................................................................................... 21
MESSAGES....................................................................................................................................................... 21
HOMESCREEN ................................................................................................................................................. 21
NOTIFICATION ICON........................................................................................................................................ 22
ABOUT MENU ................................................................................................................................................. 22
QUESTIONS & TROUBLESHOOTING................................................................................................................. 23
ELD MALFUNCTIONS ...................................................................................................................................... 27
ELD MALFUNCTION CLEARING .................................................................................................................. 27
ELD MALFUNCTION LIGHTS ....................................................................................................................... 27
MALFUNCTION AND DATA DIAGNOSTIC EVENTS DEFINITIONS ................................................................. 27

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HOW IT WORKS

a. The telematics black box collects GPS data and ECM data from the
vehicle and transmits that data via wired/Bluetooth to the POV
application on the mobile device
b. Data is shared from the telematics black box and from POV to the
Pedigree Technologies OneView platform, the web-based counterpart
for office employees
c. MDT/Tablet can be removed from cab during roadside inspection for
review of log books and vehicle inspection
d. Driver and office staff receive HOS notifications, violation alarms,
detailed reports and dashboard view of fleet/drivers

PORTRAIT VIEW VS. LANDSCAPE VIEW
The orientation of the POV app on your tablet can be shown in either portrait
or landscape view, depending on how you are holding the
device. Throughout this booklet, all images will be shown
in the landscape view.

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HOME SCREEN

A. Status Bar: Tap on this button to change a Duty Status or see hours
remaining details.
B. Currently: Name of Driver, Truck, Trailer, and Carrier. Tap to edit.
C. Sign Out: Sign out of POV by tapping on Sign Out and then within the
pop-up, selecting Sign out only, Certify, Then Sign Out or Go Off Duty,
Certify, Then Sign Out.
D. Shipping Document Number: Tap here to enter a Shipping Document
Number/Bill of Lading.
E. Jobs Queue: Displays current jobs or tap New Other Job to self-dispatch.
F. Status: Displays how many hours remaining. Tap to edit status options.
G. Jobs: Click to see list of job in queue.
H. Log Book: Tap here to get to the driver Log Book.
I. Inspections: Click on this button to do pre-trip and post-trip inspections.
J. Fuel: Track fuel purchases in POV using this button.
K. Messages: Tap on the Messages button to send and receive messages
between OneView and POV.
L. Help: Access interactive tutorials to learn how to use POV.
1. Bluetooth: Shows Bluetooth connection established.
2. Network Connectivity: Shows data connection status and records sync.
3. Message: You have unread messages.
4. Notification Icon: Settings, functionality and ELD malfunction notifications.
5. Home: Tap to go directly to your home screen.
6. 3 Dots Menu: Help, Shutdown, add a team driver, Enforcement View, tech
support phone number or email logs.

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START OF THE DAY
LOGIN
1. Enter your Username and Password.
NOTE: Select Remember Me for your device to remember your username. You must
always enter your password.

2.
3.
4.
5.

Select Carrier.
Select the Tractor you will be driving.
Select the Trailer you will be pulling, if necessary.
Select Duty Status, sign in as Off Duty (This will ensure you are not
logging in when you do not have hours available).
NOTE: Once you see the screen below, and have selected all the items from
steps 1-5, you are completely logged into POV.
6. Youll see a warning message to certify your log if you have uncertified
days.
7. Manually switch yourself to On Duty, Not Driving. You can do this by
selecting the Status Tab in the upper right corner or by clicking on your
current status in the upper left corner.

NOTE: Please see page 8 if you need help with how to change statuses.
AUTOMATIC STATUS CHANGE
*** When properly connected to the vehicle, POV will change your status to Driving
when the vehicle reaches 5mph. When the vehicle has stopped moving, after 5 minutes
a prompt will ask if you want to move to a different status. If there is no response after
1 minute, it will automatically move you to On Duty, Not Driving ***

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CHECK CONNECTIONS
or
Be aware of any failed connection notifications in the upper
right-hand corner of the tablet which indicate that your tablet and your
vehicle do not have an established connection. Icons are blue if connected.
Please check for the following:
Bluetooth Connected Device
Check if Bluetooth is enabled
Check if the correct tractor is selected
Check if the vehicle ignition is on

MDT (Wired) Device
Check if device is secure in cradle
Check if the correct tractor is selected
Check if the vehicle ignition is on

NOTE: For more information, please continue to the Bluetooth/Established
Connection section near the end of this book.

INSPECTION (REVIEW)
1. Tap on Inspection from the home screen.
2. Next, select the Last Inspection button.

3. Review the Last Inspection for defects. If there are any defects ensure all
have been fixed or will not affect safe operation of the vehicle. Then,
choose one of the following: Above defects need not be corrected for
safe operation of vehicle or Above defects corrected.
NOTE: Do not drive the vehicle if defects which lead to unsafe operation of the
vehicle have not been fixed first.

4.
Tap on
NOTE: If your carrier requires a pre-trip inspection, you must also fill out the full
inspection form by tapping Inspect Vehicle. Check pass or defect on all fields, make
needed notes, then Sign & Submit. Pre-trip inspections must be completed in On Duty,
Not Driving status before the first driving record of the day.

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END OF THE DAY
STATUS CHANGE
1. Switch yourself to On Duty, Not Driving (if it hasnt already automatically
been changed) by selecting the Status Tab in the upper right corner or by
clicking on your current status in the upper left corner.

INSPECTION
1. Tap on
2. Select
3. Check each item within the inspection form as Pass or Defect, or use the
optional All Passed button. Then if there is a defect, check the defect box
and be sure to include very detailed notes. (Notes can be added to items
that pass.)

4. Then, tap Sign & Submit at the bottom.
NOTE: Once Sign & Submit is selected, it can take a few moments for it to send
the information. Inspections must be completed while in On Duty, Not Driving
status, after the last driving record of the day.

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LOGGING OFF
At the end of your shift use the Sign Out button to log out of the tablet.
1. Tap Sign Out

2. Choose which status you want to sign out in. Use Skip to sign out in your
current status, or Ok to sign out as off duty, or choose Sleeper Berth and
then OK to sign out in Sleeper Berth status.

3. Choose Sign Out or Certify Logs, Then Sign Out

Sign Out will sign you out of POV in the status you verified in step two.
Certify Logs, Then Sign Out will take you to your log book where you can
certify your log, then sign out in your verified status from step two.
Note: you will be taken to the oldest un-certified day on your device, if the
certify button is orange, you are on a past date. Certify that day and select
your calendar and Sign all uncertified days before choosing Sign Out at the
bottom of your log page.

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STATUS CHANGE
1. Click on your current Duty Status in the upper left corner or select Status
in the upper right corner to change your Duty Status.

NOTE: If you select Status in the upper right corner of POV you will need to
select the Status button again on the next page to change your current Duty
Status.

2. Tap on the appropriate Duty Status. The following options are available
dependent upon your particular driving rules:

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SPECIAL DRIVING STATUS
These options depend on the carrier setup. You may or may not see them on
your tablet.
Yard Move** allows your truck to move without using your drive time hours
and only counting against your On Duty, Not Driving time.
1. Tap On Duty, Not Driving
2. Tap the check box for Yard Move (uncheck to resume normal function)
3. Enter a reason and tap OK

Personal Use of CMV** allows your truck to move without using On Duty or
Driving hours. A driver can record periods when using a vehicle for authorized
personal use. This may include the time traveling between a drivers home and
terminal (or normal work reporting location), and traveling short distances
(from terminals or motels) to restaurants. These periods of personal use may
be considered off-duty time.
1. Personal Use of CMV  Tap Off Duty
2. Tap the check box for Personal Use of CMV (uncheck to resume normal
function)
3. Enter a reason and click OK

When driving in a special status, the tablet will not automatically change to
any other status. You will have to manually change out of a special status to
resume normal function of POV. If you turn your engine off and back on, the
special status will automatically be removed.

**For questions about using Yard Move or Personal Use of CMV and staying
in compliance with FMCSA rules and regulations, contact your companys
DOT compliance personnel.

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HOURS REMAINING

NOTE: The Status section in the upper right corner of the main screen, will
always display the drivers overall remaining time.
When the Status tab is clicked, all of the
remaining hours will display the drivers
current Rule Set and time remaining.
Overall Remaining: the time left on the
shortest time remaining, no matter
which limit it reflects.
Rest Break Limit: The amount of time
left before a required 30 minute break
must begin.
On Duty Limit: The amount of time left
in the driver current day.
Driving Limit: The amount of driving
time that remains. NOTE you may finish
your duty day with drive time left on the clock.
By rule, you cannot actually drive past your On
Duty limit.

Period Limit: The amount of time that is
left before you must take a period
reset.

Consecutive off duty hours will show you how
long youve been off duty. This helps with
keeping track of your required reset time(s).
If you try to change to On Duty, Not Driving
within 5 minutes of completing your 30 minute
break or within 30 minutes of completing a
daily or period reset, you will see this warning
message allowing you to stay off duty or come
on duty anyway.

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TEAM DRIVING
1.
2.
3.
4.

Driver log in as usual.
Driver select the 3 dots menu.
Select Add Team Driver.
Team Driver will log in with username and
password then select OK.

5. The team driver will select a non-driving status upon login.

6. You will see team name tabs across the top. The driver will have a steering
wheel icon next to their name. Up to 3 other team drivers can be added.

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7. A team driver can become the driver by tapping on the Make Me Driver
button on their home screen.

8. To switch between team members, tap on your name tab.
9. Enter your password and tap Unlock. Now you will see your driving
account.

**NOTE** Use the Sign Out button to remove a team driver from this team
driving occurrence. It does not sign you out as off duty or certify logs. Go
through the normal sign out process at the end of your shift.

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LOG BOOKS
1. Select the Log Book option from the Right side of the screen.

2. The Log Book will pop up and show the current days logs.
3. Tap the calendar to view or navigate to past 7 days. Certified days show a
check mark circle.
4. Scroll down to reveal a detail table below the log graph.

Sign and Submit your logbook by clicking on the Certify button in the
lower right corner of the log graph, verifying all information in your logs
are correct for that day. The Log is signed with a digital signature of your
name, date and time and appears in the bottom right corner.

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EDIT LOG BOOK
To edit a record:
1. Tap on any status dot
to bring up the edit menu OR
2. Tap on any line or edit pencil in the table below the graph to edit.
3. Edit a record by tapping on the menu item that needs to be adjusted.
(Only items with an arrow icon can be edited.)

4. After editing any item, you will be prompted to make a note
before you can save the edit.
To insert a new or missing record:
1. Tap on a (+) symbol from the right of the graph or on the
right in the table below the graph. OR
Tap and hold anywhere on the graph.

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2. Enter the new time for the inserted record.

3. Use the edit menu to add record details.
4. Enter a note for this record and then Save.

SUGGESTED EDITS
The motor carrier may suggest edits to a drivers records of duty status to
ensure accuracy. A driver must approve or reject any suggested edits in order
for any motor carrier-suggested changes to take effect. If an HOS manager
suggests an edit for your logbook, there will be an edit icon on your logbook
tab and next to the date on your
logbook page.
1. Tap on the Suggested Edit icon on your log book page.

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2. Check or uncheck each suggested edit to view how they affect your log,
hours of service, and/or violations. (See different view options below)
3. Accept or Reject Edits.
Log View to see your
Current log graph
compared to a New
graph showing the
suggested edits.

Table View  See original (crossed out) and suggested edits in the table view.

Hours View  See Current hours and New hours after the suggested edits.

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Violations View  see Current Hours of Service violations and New violations
that would exist after the suggested edits.

UNIDENTIFIED RECORDS
The ELD must track operation of a CMV in an Unidentified Driver account if
no driver has logged into the ELD. A driver must review any unidentified
records present on the ELD and accept records that belong to them. Records
that do not belong to the driver will remain on the ELD and sync back to
OneView where the motor carrier must ensure that the unidentified records
are assigned to the appropriate driver.
Drivers can assume records that belong to them and ignore records that do
not belong to them.
1. On Unidentified Driving Records Download window, click View/Select to
look at the current unidentified driving records now, or Close to look at
them later.

2. Or, you will see an Unidentified Records Icon with the number of records
waiting if you clicked close on the window instep 1.

3. Tap on the Unidentified Records icon from the top of your logbook page.

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4. The process will work just like Suggested Edits to view Unidentified
Records. Use the Accept button to add these records to your log, Ignore
Day to ignore this
days records or
Back to get out of
this screen. (See
page 15.)

ENFORCEMENT VIEW
When stopped by a DOT official, using Enforcement view
allows the officer the scroll through your log book and see
your last inspection and unidentified records.
1. To access Enforcement View, tap on the 3 dots
button and then Enforcement View. The officer can scroll
through each day on the tablet and scroll down below the
graph to look at the drivers log table. Use the buttons at the
top to view Driver Inspections, Unidentified Records or exit.

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2. In Driver Inspections, you will see the drivers last inspection results.

3. Tap Unidentified Records to view any unidentified records on this tablet.

4. Tap the Drivers Logs to go back to the Log Book view.
5. Use the exit button to return to normal use of POV.
6. Enter your password to unlock from Enforcement View.

Transfer ELD Data
To send a copy of your RODs to a DOT or Safety Officer, you
cannot be in enforcement view.
1. While logged into POV, choose the 3-dots menu.
2. Choose Transfer ELD Data
3. Enter the officers digital ID into the Comment filed
4. Choose Transfer ELD Data

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FUEL RECIEPTS
1. From your home screen, select
2. Then tap on
3. Fill out the following
fields:
A. Tractor/Trailer: Shows the
current tractor. Can be
changed if this fuel was
purchased for a different
tractor or trailer.
B. Invoice Number: Place the
invoice/receipt number in
this field. (optional)
C. Date: Select the date and
time the fuel was
purchased. Tap in this
section and it allows you to change the date and time.
D. Seller: Tap to enter the name and location where fuel was purchased.
Tap on the sellers name from the Nearby list or use the Search to find a
seller or use the New button to add the location manually.

E.
F.
G.
H.
I.

Gallons Purchased: Number of gallons purchased.
Fuel Type: The type of fuel purchased.
Total Sale Amount: The total sale price of the fuel. (Must have a number)
Purchaser: Name of the driver who made the fuel purchase. (should be
automatically filled out)
Receipt: Tap on Scan Receipt and the tablets camera will activate. This
allows you to take a picture and attach to this fuel record. (optional)

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BLUETOOTH/ESTABLISHED CONNECTION
If your tablet has an established connection to your vehicle via
Bluetooth, youll see the blue Bluetooth icon.
If your Bluetooth is not connected or loses connection, the icon will
look gray with a red slash through it.
MDT devices will not have the Bluetooth symbol, they will have a
cable icon that will be blue when the device is secure in the cradle
and the vehicle ignition is on.
When the MDT device is out of the cradle or when the vehicle
ignition is off, the cable icon will be gray with a red slash.

NETWORK CONNECTIVITY
The network connectivity icon will show at a glance if you have a
data connection. If it is completely blue, you have connection.
If you have no data service, the network connectivity icon will have
a red slash through it and include the number of ELD records
waiting to sync as soon as you have a data connection.

MESSAGES
The message icon will appear when you have unread messages. To
read your messages, tap on the messages button from your home
screen.

HOMESCREEN
Tap on the Home icon to return to your home screen.

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NOTIFICATION ICON
Malfunction or Data Diagnostic is active
Tap to review the message on the tablet (for definitions
of ELD Malfunctions & Data Diagnostics, see page 27).

ABOUT MENU
Use the 3-dots icon to access this menu for a
shutdown button, add team driver,
Enforcement View, Email logs, and About POV,
and Email Logs.
Help: Find interactive tutorials on all the features of POV.
These tutorials will automatically download to your device
while on a WiFi connection. Tablets with data plans can
also watch while streaming.
Shutdown: Emergency
shutdown if
circumstances require.
Not meant for logging
out or closing the app.
Add Team Driver: See
Team Driver section on
page 11.
Enforcement View: See Enforcement View section on page 15.
About POV: See the support email and telephone number and POV version as
well as the web address for OneView where you can log in and see your logs
online at any time.
Email Logs: Send your logs and ELD data file by email. Choose the duration and
the recipient will receive a pdf of your logs plus the ELD data file if the box is
checked.
Transfer ELD Data: See page 19. Transfer your RODs directly from the tablet
to a Safety/DOT Officer. Add the officers digital ID in the Comment field.
Settings: Change your ELDs unit of measure to either US or Metric.

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QUESTIONS & TROUBLESHOOTING
What are unidentified records and how do they get created?
The ELD rule requires that an ELD automatically generates vehicle engine startup and shutdown,
driving and ELD malfunctions. If there is not a driver logged into the ELD then those records are
still created, however they are created with an "Unidentified Driver" rather than with an actual
driver.

What do I do with unidentified records?
A driver must review any unidentified driving records when he or she logs into the ELD. If the
unidentified records do not belong to the driver, the driver must indicate that in the ELD record.
If unidentified driving records belongs to the driver, the driver must add that driving time to his
or her own logbook.

Can Pedigree edit/fix my logs for me?
As a Pedigree employee, we cannot make any recommendation as to how to comply with
FMCSA rules. All of these types of questions should be directed to the Customer Compliance
Officer, Safety Officer, Dispatcher, (whomever is their specialist) to answer. Questions simply
about how to edit logs is something that support can assist with, however there are available
training materials on the ELD and in the online help section.

Why cant I edit Driving records?
The ELD rule states that an ELD automatically records all of the time that a CMV is in motion as
driving time and that cannot be edited or changed to non-driving time.

When do inspections have to be done?
A driver must be satisfied that all CMV equipment is in safe operating condition before
operating. In addition, drivers must complete a report that identifies the vehicle and list any
defect or deficiency discovered by or reported to the driver that would affect the safe operation
of the vehicle or result in its mechanical breakdown.

Why do I have a missing inspection?
Missing Pre-trip Inspections are triggered when an inspection has not been completed on a
vehicle or trailer before the vehicle or trailer is used by a driver going into driving status.
Missing Post-trip Inspections are triggered when an inspection has not been completed on a
vehicle or trailer that has been used by a driver in driving status before they go off duty at the
end of their day.

Personal Use  what is it?
Drivers should watch the Status video on the Help page in POV to see how to use Personal Use
of CMV on the tablet as well as the Log Book video to learn how to edit that status on the log
graph.
FMCSA recently updated the guidance for  395.8 Driver's Record of Duty Status
regarding Personal Conveyance to read as follows:
Question 26: Under what circumstances may a driver operate a commercial motor
vehicle (CMV) as a personal conveyance?
Guidance: A driver may record time operating a CMV for personal conveyance (i.e.,
for personal use or reasons) as off-duty only when the driver is relieved from work
and all responsibility for performing work by the motor carrier. The CMV may be used

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for personal conveyance even if it is laden, since the load is not being transported for
the commercial benefit of the carrier at that time. Personal conveyance does not
reduce a driver's or motor carrier's responsibility to operate a CMV safely. Motor
carriers can establish personal conveyance limitations either within the scope of, or
more restrictive than, this guidance, such as banning use of a CMV for personal
conveyance purposes, imposing a distance limitation on personal conveyance, or
prohibiting personal conveyance while the CMV is laden

Why cant I log in?
First, verify your login and password are correct. When logging in for the first time on a tablet
(or after data has been cleared) the tablet must have a good data connection in order to
authenticate the driver login/password. Once a driver has logged into a tablet once, it will
remember your login for future attempts where you do not have a good data connection. In
addition, a Wi-Fi connection without data will prevent a login from occurring (consider turning
off Wi-Fi if you have trouble logging in).

Why is location blank?
ELDs automatically store location on each record if GPS is available, however in some scenarios
GPS cannot be acquired and so the ELD relies on the user to manually enter location.

Why is the status not auto-changing?
An ELD will not auto change duty status to driving if it is not receiving diagnostic speed data.
Data not being received is usually due to the tablet not being connected to the ELD or the
vehicle not transmitting speed data on the diagnostics port. Please refer to the ELD
Troubleshooting Guide in the help center.

Why is Bluetooth not connected?
When connecting to an ELD using Bluetooth, the tablet attempts to automatically connect to
the ELD based upon the selected vehicle. If the vehicle fails to connect:
1. Verify you have the correct vehicle selected
2. Verify the vehicle engine is running
3. Log out and reboot your tablet
4. Power off vehicle engine for 1 minute, then power vehicle engine back on, then
restart the device and log in again

Why cant I close POV when the truck is moving?
The tablet is designed to lock as soon as the truck starts moving. POV will be the only app that
will display while the truck is moving with the exception of GPS navigation (if it was started
before the truck began moving). During that time, you will not be able to close out of POV. It is
the only app which should be running to ensure hours of service are being recorded. Drivers will
see this screen:

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What happens if I forget to switch my status to driving?
As long as POV is properly connected to the vehicle via Bluetooth or locked in the cradle if using
the wired MDT, your status will automatically switch to Driving after the vehicle reaches 5 mph.

What happens if I stop, get out of my truck and forget to switch my status?
If the truck is not moving for 5 minutes or more, the app will ask to switch the status to On Duty,
Not Driving and will automatically make the switch after 1 minute without response. This is the
only status it will automatically switch to when the vehicle stops moving. If the driver needs to
be in Sleeper Berth or Off Duty these are manual status changes they will have to make.
NOTE: Please see page 8 if you need help with how to change statuses.

How do I check what version of POV is on my tablet?
To check what version of POV is installed, open the app. Tap on the 3 white dots in the upper
right corner of the screen. Select About POV and the screen will display the version.

How often do I need to use my tablet?
Drivers must interact with the tablet throughout the day, every day. This ensures statuses are
recorded correctly and the vehicle is always connected.

What do I do if the ELD fails?
According to the ELD rule in  395.34 ELD malfunctions and data diagnostic events:
(a) Recordkeeping during ELD malfunctions. In case of an ELD malfunction, a driver must do the
following:
(1) Note the malfunction of the ELD and provide written notice of the malfunction to
the motor carrier within 24 hours;
(2) Reconstruct the record of duty status for the current 24-hour period and the
previous 7 consecutive days, and record the records of duty status on graph-grid
paper logs that comply with  395.8, unless the driver already possesses the records
of duty status on graph-grid paper logs that comply with  395.8, unless the driver
already possesses the records or the records are retrievable from the ELD; and
(3) Continue to manually prepare a record of duty status in accordance with  395.8
until the ELD is serviced and brought back into compliance with this subpart.
(b) Inspections during malfunctions. When a driver is inspected for hours of service compliance
during an ELD malfunction, the driver must provide the authorized safety official the drivers
records of duty status manually kept as specified under paragraphs (a)(2) and (3) of this section.
(c) Driver requirements during ELD data diagnostic events. If an ELD indicates that there is a
data inconsistency that generates a data diagnostic event, the driver must follow the motor
carriers and ELD providers recommendations in resolving the data inconsistency.

26
If a motor carrier receives or discovers information concerning the malfunction of an ELD, the
motor carrier must take actions to correct the malfunction of the ELD within 8 days of discovery
of the condition or a drivers notification to the motor carrier, whichever occurs first.
A motor carrier seeking to extend the period of time permitted for repair, replacement, or
service of one or more ELDs shall notify the FMCSA Division Administrator for the State of the
motor carriers principal place of business within 5 days after a driver notifies the motor carrier
under paragraph (a)(1) of this section. Each request for an extension under this section must be
signed by the motor carrier and must contain:
(i) The name, address, and telephone number of the motor carrier representative who
files the request;
(ii) The make, model, and serial number of each ELD;
(iii) The date and location of each ELD malfunction as reported by the driver to the
carrier; and
(iv) A concise statement describing actions taken by the motor carrier to make a good
faith effort to repair, replace, or service the ELD units, including why the carrier needs
additional time beyond the 8 days provided by this section.
(3) If FMCSA determines that the motor carrier is continuing to make a good faith effort to
ensure repair, replacement, or service to address the malfunction of each ELD, FMCSA may
allow an additional period.
(4) FMCSA will provide written notice to the motor carrier of its determination. The
determination may include any conditions that FMCSA considers necessary to ensure hours-ofservice compliance. The determination shall constitute a final agency action.
(5) A motor carrier providing a request for extension that meets the requirements of paragraph
(d)(2) of this section is deemed in compliance with  395.8(a)(1)(i) and (a)(2) until FMCSA makes
an extension determination under this section, provided the motor carrier and driver continue
to comply with the other requirements of this section.

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ELD MALFUNCTIONS
In case of an ELD malfunction, a driver must do the following:
(1) Note the malfunction of the ELD and provide written notice of the
malfunction to the motor carrier within 24 hours;
(2) If the ELD records are not retrievable from the ELD, reconstruct the
record of duty status for the current 24-hour period and the previous
7 consecutive days.
(3) Manually prepare a record of duty status until the ELD is serviced and
no longer malfunctioning.

ELD MALFUNCTION CLEARING
ELD Malfunctions will clear automatically when the parameters that caused the
malfunction no longer exist, however the Positioning Compliance Malfunction, Power
Compliance Malfunction, and Engine Synchronization Malfunction can be cleared
manually by the driver by tapping the clear button. Driver will be prompted to enter
reason for clear (what they did to fix it?) (See image at the end of this section.)

ELD MALFUNCTION LIGHTS
Note: CabMate Open uses a circular malfunction light; CabMate Connect uses
a light built into the cradle dock.
Flashing Red: Tablet not in dock (CabMate Connect Only)
Flashing Green: Not connected or not logged into ELD
Solid Red: ELD Malfunction Active
Solid Green: ELD Data Diagnostic Active

MALFUNCTION AND DATA DIAGNOSTIC EVENTS DEFINITIONS
Power Data Diagnostic: The ELD was not able to power up within one minute
of engine power up. Check the device connections are not loose. If this issue
persists, contact your administrator.
Power Compliance Malfunction: The ELD was not functional for more than 30
minutes over the last 24 hours. Check the device connections are not loose. If
this issue persists, contact your administrator.
Engine Synchronization Data Diagnostic: The ELD is not receiving data from
the engine. Check that the Bluetooth is connected (or if using CabMate
Connect check that the tablet is in its cradle) and the diagnostic cable is
connected to the vehicle. If this issue persists, contact your administrator.

28
Engine Synchronization Compliance Malfunction: The ELD did not receive
data from the engine for more than 30 minutes over the last 24 hours. Check
that the Bluetooth is connected (or if using CabMate Connect check that the
tablet is in its cradle) and that the diagnostic cable is connected to the vehicle.
If this issue persists, contact your administrator.
Other Data Diagnostic (for Positioning Compliance): The ELD is not receiving
GPS location. Check that the GPS is ON in this device, the vehicle antenna is
not damaged and connections are tight. If this issue persists, contact your
administrator.
Positioning Compliance Malfunction: The ELD did not receive GPS location for
more than 60 minutes over the last 24 hours. Check that the GPS is ON in this
device, the vehicle antenna is not damaged and connections are tight. If this
issue persists, contact your administrator.
Timing Compliance Malfunction: The ELD time is off by more than 10 minutes.
If this issue persists, contact your administrator.
Missing Required Data Elements Data Diagnostic: The ELD is missing required
data for creating ELD records. Check Engine Synchronization and Positioning
Compliance. If this issue persists, contact your administrator.
Data Recording Compliance Malfunction: The ELD has reached its storage
capacity and can no longer record ELD records. Reduce the data stored on the
ELD or replace the ELD. If this issue persists, contact your administrator.
Unidentified Driving Records Data Diagnostic: The ELD has recorded more
than 30 minutes worth of unidentified driving records in the last 24 hours.
Ensure that drivers are logged into the ELD while the vehicle is in motion and
accept any unidentified records that may belong to you. If this issue persists,
contact your administrator.
Data Transfer Compliance Malfunction: The ELD test of data transfer to the
FMCSA via web services and email has failed for an extended period of time.
Ensure that the ELD data connection is working. If this issue persists, contact
your administrator.
Data Transfer Data Diagnostic: The ELD test of data transfer to the FMCSA via
web services and email has failed. Ensure that the ELD data connection is
working. If this issue persists, contact your administrator.

Revised 06/28/18


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