User manual for "My20"

DRIVERS ELD MANUAL
A PAID SUBSCRIPTION IS REQUIRED FOR ELD COMPLIANCE
FOR COMPLETE TRAINING, VISIT OUR DRIVER RESOURCE CENTER
www.konexial.com/training
ELD MANUAL (PRINT OR ELECTRONIC) MUST REMAIN IN TRUCK

TIPS

1 Only use 1 ELD per truck. Always leave the ELD

plugged in. If you need to move an ELD to a different
truck, notifiy My20 support before moving.

2 Check for a GREEN light on the ELD. Do

not remove the ELD from the ECM port.

3 You must use the My20 App and remain connected to

the ELD to be compliant. The App REQUIRES your input and
certification every day.

4 Make sure you are logged into the My20 app & connected to the

ELD device before you start your engine or turn off your engine. This
data has to be tracked, otherwise, it will come back later for you to
accept as Unidentified Non-Driving Records (UDRs).

5 In On Duty status make sure you are connected to the ELD before

and after you drive to do your Pre-trip and Post-trip each day. This
is required and it will make sure all your records are current before
you start driving that day and at the end of the day.
6 If the pre-trip button is grayed out, the truck has already been
moved or the pre-trip inspection has been completed. You can
delete the trip (if there is no velocity associated) and create
another to complete a pre-trip inspection. If the post-trip button is
grayed out, the post-trip inspection has already been completed.

7 The My20 app must be kept visible on the front of your phone or
tablet. Otherwise, your phone may cause the app to hibernate
and your Bluetooth connection may be lost.

8 If your mechanic does not have an ELD subscription, leave the

ELD
plugged into the truck while he/she completes their work unless
there is a requirement to access the ECM port. If there is any driving
done, send the records to the carrier to follow the UDR process.

9 Drivers should certify their RODS as correct and accurate by signing
logs on the SIGN screen or by selecting multiple days (white circles)
at one time on the LOGS screen in the app at the end of every shift.

10 My20 subscription includes IFTA calculations. IFTA reports will not
be complete or accurate if the miles and location are not recorded
accurately. Remember to upload your fuel receipts either
individually or with .csv file upload.

INTRODUCTION

04

HARDWARE

05

INSTALLATION

06

DOWNLOAD THE MY20 APP

06

CREATE YOUR ACCOUNT

06

INSTALL YOUR ELD

07

START YOUR DUTY DAY & CONNECTION

08

TROUBLESHOOTING CONNECTION

09

PRE-DVIR & TRIPS VERIFICATION

10

MY20 ASSISTANT - DRIVING

11

MY20 ASSISTANT - FMCSA UPLOAD

12

HOW TO VIEW, ANNOTATE & CERTIFY LOGS

13

MAIN MENU & SETTINGS

14

ELD MALFUNCTION INSTRUCTIONS*

15

TIME CLOCK SCREEN

16

HOS EXCEPTIONS

17

UDR - UNIDENTIFIED DRIVING RECORDS

18

GOFUEL, DRIVELiFE, & GOLOAD

22

NOTES

23

*PER FMCSA MANDATE, DRIVERS ARE REQUIRED TO HAVE ELD INSTRUCTIONS
ONBOARD THEIR CMV IN PRINT OR ELECTRONIC FORM.
LOS RECURSOS DE FORMACIN EN ESPAOL ESTN DISPONIBLES EN LA
SECCIN DE AYUDA DE LA APLICACIN Y EN KONEXIAL.COM/TRAINING

03

INTRODUCTION
Thank you for choosing MY20 - Your Complete ELD Solution. This
compact & easy-to-use device has everything you need for FMCSA
compliance & MUCH more!

WHATS INCLUDED:
1- MY20 Electronic Logging Device
9 Pin (J1939) or OBDII ECM Port*
MY20 User Manual**
FREE MY20 App Download

WHAT YOU NEED:

Cellular tablet or smartphone with unlimited
data running Apple iOS 14.0 (or higher) OR
Android 8.0 (or higher). Verify your operating
system at www.konexial.com/faq
Dash or window mount for your smart
phone or tablet***
A valid ELD subscription
NOTE: Your mobile device must have
INTERNET capability with unlimited data.
Mobile Hotspots are not compatible. Most drivers prefer iPad tablets.

OUR MISSION IS TO HELP DRIVERS

We are committed to providing the best solutions and
customer support in the ELD business.
*An adapter cable may be required for trucks depending on the ECM ports, see page 4. **Per FMCSA Mandate:
Beginning on 12/18/2017, a driver using an ELD must have an ELD information packet on-board the commercial
motor vehicle (CMV) containing the following items: 1. A users manual describing how to operate the ELD 2. An
instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions to
produce and transfer the drivers HOS records to an authorized safety official; 3. An instruction sheet describing
ELD malfunction reporting requirements and record keeping procedures during ELD malfunctions; and 4. A supply
of blank drivers records of duty status (RODS) graph-grids sufficient to record the drivers duty status and other
related information for a minimum of 8 days. ***Per FMCSA ELD Rule 395.22(g): A portable ELD must be mounted
in a fixed position during CMV operation and visible to the driver from a normal seated driving position.

HARDWARE

WHAT TYPE OF ECM PORT DOES YOUR TRUCK HAVE?
FRONT

MY20 ELD comes equipped with a
9 Pin ECM connector
If your truck has a 9 Pin ECM Port
No adapter cable is required.

BACK

9 PIN ECM PORT
FRONT

BACK

MY20 CELLULAR ELD
OBDII Pin ECM connector
If your truck has a OBDII Port
No adapter cable is required.

OBDII PIN ECM PORT
If your truck has a 6 Pin ECM Port
A 6 Pin to 9 Pin adapter cable is required
Available for purchase at konexial.com

6 PIN ECM PORT

If your truck has an OBDII ECM Port
An OBDII to 9 Pin adapter cable is required
Available for purchase at konexial.com

OBDII ECM PORT
ADAPTER CABLES SOLD SEPARATELY AT KONEXIAL.COM
WARNING: Please remove the ELD device before any work is
done on the electrical system, battery changes or charge, as
this might damage the device and void any warranty on the device.

05

INSTALLATION
DOWNLOAD THE MY20 APP

Go to the App Store or Google Play Store
and search for MY20 ELD by Konexial.
Download the FREE app to your tablet or
smartphone
When prompted, you must allow the app
access to bluetooth, location, and
pictures.
MY20 supports Apple iOS 14.

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