User manual for "PINNACLE ELD"
Below you will find the vendor provided user manual for the ELD product "PINNACLE ELD".
For contact information and additional devices produced by the same vendor see their page
PINNACLE ELD INC.
ELECTRONIC LOGGING DEVICE User Manual Pinnacle UPDATE: 09/01/2023 Table of Contents ELD Mandate Overview Installing the Pinnacle App on your Phone or Tablet Setting Up a New Account Login Select vehicle ELD DIAGNOSTIC 4 5 5 6 8 8 Change your current duty status AUTOMATIC DRIVING DUTY STATUS CHANGES 9 11 PERSONAL CONVEYANCE 11 YARD MOVE 13 Edit a past duty status INSERT A PAST DUTY STATUS 15 16 OFF-LINE MODE 18 Create a Vehicle Inspection Report (DVIR) Change Vehicle Inspection Report (DVIR) EDIT DVIR 19 22 22 DELETE DVIR 22 Sign your Logs HOS recap Allow for an officer to inspect your logs Send logs Violations and warnings HOS VIOLATIONS 23 24 25 27 28 29 HOS RULES 29 HOS EXCEPTIONS 30 16-HOUR SHORT HAUL EXCEPTION 30 ADVERSE DRIVING CONDITIONS EXCEPTION 31 WELLSITE WAIT TIME EXCEPTION 33 FORM AND CERTIFICATION WARNINGS 33 Fuel Costs Team Driving CO-DRIVER LOGIN 35 36 36 CHANGE VIEW PERSPECTIVE BETWEEN DRIVER/CO-DRIVER 37 SWAP DRIVERS 39 REASSIGNING DRIVING TIME TO A CO-DRIVER 40 Accept or reject your fleet managers log edits ELD Malfunctions & Data Diagnostics Malfunctions & Data Diagnostics Manual Unidentified driving events Missing locations Customizing the Pinnacle App Settings Logs settings Account settings Change password Carrier settings Notifications Pinnacle Documents About & Support Fleet manager web view COMPANY INFORMATION: 42 44 45 49 51 51 52 54 55 55 56 57 57 58 60 ELD Mandate Overview It is important to know that ELDs do not fully automate driver logs. For example, drivers still have to manually set their duty statuses to Off Duty, Sleeper Berth, and so on. They also have to manually certify their records. The ELD is a tool to simplify the process of data collection for a drivers logs. The Pinnacle connector allows your vehicle to communicate with the Pinnacle app over a wireless connection. To support compliance with the FMCSAs ELD mandate, it automates the collection of the following data items: 1. Vehicle Identification Number (VIN) - it is used to automatically associate your records with a specific vehicle. If you move your PSELD1 to a different vehicle, it will automatically read the new VIN and use the new VIN in your logs. 2. Odometer mileage - it is used to automatically fill-in fields in your driver logs. 3. Engine hours - it is used to automatically fill-in fields in your driver logs. 4. Engine on/off status - it is used as triggers to automatically record events. A record will be automatically added to the ELDs logs when the engine is turned on or turned off. 5. Vehicle in-motion status - it is used as triggers to automatically record events. A record will be automatically added to the ELDs logs when the engine is turned on or turned off. When the vehicles wheel speed exceeds 5mph, a duty status of Driving will be automatically recorded. If the vehicle is no longer in motion, the ELD will automatically record a duty status change to On Duty Not Driving after 6 minutes if the driver does not manually change their duty status. When the ELD adapter detects that the vehicle is in motion, the time must be recorded as either driving, personal use of the commercial vehicle, or a yard move. The time when the vehicle is in motion cannot be shortened or reassigned to a status of Off Duty, Sleeper Berth, or On Duty Not Driving 6. Location - it is used to automatically fill-in fields in your driver logs Your records are collected and stored in a database on your smartphone or tablet with the Pinnacle app. However, the Pinnacle (model: BT-1) has internal memory to store events when not connected to the Pinnacle app. These records will be associated with the Unidentified Driver account and will be visible to all drivers of that vehicle on the main page of the Pinnacle app. PAGE 4 Installing the Pinnacle App on your Phone or Tablet Install the Pinnacle application from Google Play on Android devices. Using your android device, go the Play Store and search for Pinnacle. Setting Up a New Account After downloading and opening the app, the login screen is open. To create a new account, press create account at the bottom of the screen. Enter all required information. When you sign up for your account, the administrator for the carrier will be notified and accept you to the carriers team. Once accepted, you will have access to all of that carriers fleet of vehicles and can select from those vehicles for the days work. When you sign up for your account, the administrator for the carrier will be notify Note: Driver account can also be created from Pinnacle web application https://web.eldpinnacle.com/. PAGE 5 Login Login using your unique Driver ID or your email and your password. If you forget your password, press forgot password option. Forgot password page opens. Enter your email and press Reset password button. Password reset link will be sent on your email address. PAGE 6 Note: If a motor carrier configures a driver account as exempt from ELD use, the Pinnacle will advise the driver of this during the login / logout process. PAGE 7 Select vehicle After successfully login, Logs page is open. On this page, press No vehicle option to open Select vehicle page. Select vehicle from the vehicles list. You can only select vehicle that is not used by another driver (marked with a green circle). Note: When using the Pinnacle ELD to record your drive time, remember to disconnect from the ELD when you are finished driving for the day. This is the best way to ensure that other drivers will be able to connect to the vehicle and that the drive time recorded by the ELD appears on the appropriate drivers logs. To release vehicle, select Release Vehicle button after which this vehicle can be used by another driver. ELD DIAGNOSTIC The ELD Diagnostics feature is a useful tool that allows drivers to view the properties of the ELD device installed in their vehicle. Once you have selected vehicle, you can access this feature from Select vehicle page, pressing the PAGE 8 icon. The ELD Diagnostics screen will appear, displaying various attributes of the Pinnacle device and selected vehicle that may be useful when contacting Pinnacle Support. Change your current duty status On the main Logs screen, tap Current status bar. Update current duty status page opens. Select duty status and enter required fields. Duty status options are: Driving - This option changes the activity to Driving status and the Driver Log begins to record the driving time. It can be started manually or automatically (If the driver begins driving the truck without changing the status, the Pinnacle device will sense the movement. After exceeding five miles per hour, the status will automatically change to Driving) On Duty (Not Driving) - After logging on for the first time that day, the driver selects this button to indicate the beginning of a shift. A Start of Day note is made in the logs. Off Duty - Moves the driver status to off duty for any type of break except time in the sleeper berth. To begin recording on duty activities again, the driver must select a different status. PAGE 9 Sleeper Berth - This option changes the driver status to Sleeper Berth for off-duty time during longer shifts. According to FMCSA Regulations, drivers on long shifts must have specific break and rest times. When the Pinnacle gateway is able to obtain a valid GPS fix, the Location field will be automatically populated with the current location information of the user. If there is no GPS fix, the Location field will remain blank, in this instance and you must manually input the relevant details. From this screen, driver also has the option to choose one of the special driving conditions: Personal Conveyance - If personal conveyance is selected, the status will be set to Off Duty automatically and will disable the other options. Selection of this option will be recorded within the events history. Yard Move - If Yard move is selected, the status will be set to On Duty automatically and will disable the other options. Selection of this option will be recorded within the events history. Note: You will only see the Yard Moves and Personal Use of a CMV option if the Fleet Manager has allowed these options from the Pinnacle web application. PAGE 10 AUTOMATIC DRIVING DUTY STATUS CHANGES If the driver begins driving the truck without changing the status and after exceeding five miles per hour, the duty status will automatically change to Driving. When duty status is changed to Driving, then new screen opens with clock at the center of the screen that displays remaining drive time. When using Pinnacle app to record your hours of services at night, you can use night mode feature to darken the background of the screen. When the truck stops, the driver can change to a non-driving status. If there is no change within five minutes, a prompt displays for the driver to change the status. If the driver does not respond to the prompt within one minute, the status automatically changes to On Duty (Not Driving). PERSONAL CONVEYANCE The Pinnacle app allows drivers enabled for ELD mode to select Personal Conveyance (Off Duty Driving) for Driving Events that should not be appearing as Driving on their record of duty status. Personal Conveyance must be selected before the Driving Event is recorded by the ELD. PAGE 11 On the main Logs screen, tap Current status bar. Update current duty status page opens and select Personal Conveyance from the special driving categories. When personal conveyance is selected, the status will be set to Off Duty automatically and will disable the other options. You may also add notes in the Notes field to explain the purpose of selecting Personal Conveyance and press the SAVE button. On the main page, a green bar will appear that indicates Personal Conveyance is enabled. When vehicle is in motion, you will see that the Driving Event is being recorded as Personal Conveyance. Personal Conveyance duty status event in log graph is represented like Off Duty event, but with dotted line and different color. PAGE 12 When vehicle stops, you can manually change your duty status by tapping and selecting one of the alternate duty statuses listed. You can also disable yourself from Personal Conveyance. If driver, dont change duty status manually it will be automatically changed to Off Duty. Also, popup dialog will be shown, asking the driver if he wants to continue to use this special driving scenario. Note: When vehicle is used for personal conveyance, vehicle miles and engine hours will be omitted for all recorded events, except for Power On and Shut Down events. Also, location will be generated at a lower precision level. YARD MOVE The Pinnacle app allows drivers enabled for ELD mode to select Yard Move (On Duty - Driving) for Driving Events that should not be appearing as Driving on their record of duty status. Yard move is designed for those moments when youre moving your truck, but youre not really driving. An example of this is when youve been asked to move a few meters in a parking lot or youre picking up a load and you need to get a bit closer to the loading dock. Yard Move must be selected before the Driving Event is recorded by the ELD. PAGE 13 On the main Logs screen, tap Current status bar. Update current duty status page opens and select Yard Move from the special driving categories. When yard move is selected, the status will be set to On Duty automatically and will disable the other options. You may also add notes in the Notes field to explain the purpose of selecting Yard Move and press the SAVE button. On the main page, a green bar will appear that indicates Yard Move is enabled. When vehicle is in motion, you will see that the Driving Event is being recorded as Yard Move. Yard Move duty status event in log graph is represented like On Duty event, but with dotted line and different color. When vehicle stops, you can manually change your duty status by tapping and selecting one of the alternate duty statuses listed. You can also disable yourself from Yard Move driving scenario. If driver, dont change duty status manually it will be automatically changed to On Duty. PAGE 14 Edit a past duty status On the main Logs screen, select the day you want to change. Select Log tab and choose duty status that you want to edit. From the Edit duty status page, you can set Start and End time by selecting appropriate fields and choose time from Set time dialog. To change duty status, select OFF DUTY, SLEEPER or ON DUTY buttons. To change location, tap on Location field and enter new location. Location must contain minimum 5 characters. To finish editing duty status event, you have to enter a note, explaining the reason of editing. To add notes, tap on Notes field and enter minimum 4 characters. After making appropriate changes, press SAVE to finish. Your log graph will display the new changes. Note: ELD driving events CANNOT BE EDITED. In addition, any other duty status edit that would cause any subsequent reduction of recorded Driving time is not permitted. PAGE 15 INSERT A PAST DUTY STATUS Same steps like editing past duty status are included when you want to insert a past duty status. After edit page is opened, to insert a duty status into the selected duty status event, press the + button at the bottom right corner of the screen and select duty status that you want to insert, choose start and end time, add location and notes and press SAVE to finish, after which log graph will display the new changes. RECLASSIFY DRIVING AS PERSONAL CONVEYANCE / YARD MOVE The Pinnacle App allows drivers to reclassify the recorded driving period as Personal Conveyance or Yard Move and vice versa, but these special driving categories should be allowed from fleet manager. PAGE 16 On the main Logs screen, select the day that you would like to reclassify Driving as Personal Conveyance or Yard Move. Select the Driving period from the Log Event List below the Log Graph. Youll be able to reclassify Driving as Personal Conveyance or Yard Move. You may also add notes in the Notes field to explain the purpose of reclassifying your duty status. Tap SAVE button to finish. Your log graph will display the new changes. PAGE 17 OFF-LINE MODE If your device is temporarily off-line, the app will switch to off-line mode. You will receive a notification at the bottom of the screen. Even in off-line mode, you can still edit duty status and make log changes. These changes will sync as soon as you go online again. You can press the Sync icon in the action bar to try to manually synchronize data with the Server. Data is sent immediately to the Motor Carriers server from the device when the device has an internet connection (good cell coverage or Wi-Fi). However, if the internet connection is poor, the information may not make it to the server. 1. When this occurs, an Un-sync status icon will appear instead of Sync icon. This indicates a failure to synchronize with the server. This icon will also appear when there is no internet connection and the device has records that need to be sent to the server. 2. The driver can manually initiate the synchronization process by tapping on the Sync icon from the action bar. If it is successful, then the exclamation icon will disappear. PAGE 18 Create a Vehicle Inspection Report (DVIR) The DVIR feature provides a way for you to create online vehicle DVIR reports (Vehicle Inspection Report) while in the field. This helps to ensure that your vehicle confirms to the FMCSAs safety regulations. On the main Logs screen, you can check if a DVIR is already created or not. Next to the wrench icon you can see 3 statuses: No DVIR, No Defects, or number of Defects. If you want to add DVIR first select the day for which you want to create the report. Select DVIR tab and press plus button at the bottom. New DVIR page opens. At the General tab, add all required fields and select type of DVIR that will be created: a. Pre-trip: A DVIR conducted before driving the CMV b. Post-trip: A DVIR conducted after driving a CMV c. Other: Any DVIR conducted in any other period that the ones specified in points a & b PAGE 19 At the Vehicle tab you can add / remove vehicle defects. Choose the defects that apply from the available options on the Vehicle Defects screen. Select the tab Sign to sign the DVIR. Tap the Sign DVIR button to electronically sign the report. Enter your signature in the marked field on the Sign DVIR screen and click Done. After you sign it tap Save. PAGE 20 When you return to the main DVIR tab, on the selected Log, the inspection report that you have created will be shown. Also, on the main Logs screen, the Wrench icon will reflect the changes made, i.e. if you have reported 2 defects, it will change from No DVIR to 2 Defects. PAGE 21 Change Vehicle Inspection Report (DVIR) In this section you can edit and change the vehicle inspection report. EDIT DVIR If you want to make a change to your inspection report, you can edit it. Tap the Edit icon (pencil) to open the Edit DVIR screen. You can change the general info on the General tab, or you can edit defects on the Vehicle tab. Tap Save to finish. DELETE DVIR If you want to delete a report tap the Delete icon (trash can) on the DVIR tab. A pop-up window will appear to confirm if you want to delete the report. PAGE 22 Sign your Logs Drivers are responsible for signing (certifying) their day logs for every 24-hour period. If they, or their fleet managers make any edits to the information that is already signed, they will need to recertify the logs again. From the main Logs screen, tap the day you want to sign. Select the Sign tab on top. Select Sign log button and enter your signature with the finger. Press Agree to finish. Note: Driver can only sign log if all information is filled in FORM section Note: Driver certification of the daily logs is REQUIRED BY LAW. If there any records that need certification or recertification, the Pinnacle app will indicate the required action by the driver when logged-in or logged-out. If the driver has not certified all the daily logs, the ELD will prompt the driver regarding non-certified logs upon logging-in or logging-out from the app. PAGE 23 HOS recap From the main menu, select Hos recap to bring up the recap information and corresponding cycle data for the specified duty day. On this screen you can see complete recap for the last 7 days including current day with total on-duty hours (On duty & Driving Hours). If you want to see details about some specific day, select the day from the given list and HOS details dialog will appear. All cycle restarts during these days will be included in the recap. Pinnacle allows drivers to view how many hours they have left in their Hours of Services. At the top of the screen four clocks are shown, which automatically calculate your break, drive, shift and cycle time from your log information. 1. The BREAK clock shows the time left until you need to take a 30-minute rest break; 2. The DRIVE clock shows the time left until youre driving limit is reached; 3. The SHIFT clock shows the time left until your shift ends; 4. The CYCLE clock shows the time left in your 60- or 70-hour cycle. PAGE 24 Below four clocks, you can see: 1. Hours worked today; 2. Total hours since last restart; Allow for an officer to inspect your logs The Inspection logs feature provides the ability to view the driver daily logs for current 24-hour period and the past one week. It includes all of the information necessary for a safety inspection, like vehicle used, shipments, all types of events, including unidentified driving events esc. From the main menu, select Inspect Logs. This will allow the officer to inspect your logs directly from the device, tap Begin inspection button and hand your phone to the DOT officer. PAGE 25 PAGE 26 If for some reason the inspector needs logs more than 8 days old, the carrier can provide this data by logging into the web portal at https://web.eldpinnacle.com/ Send logs The drivers ELD records can be transmitted to an enforcement agent, or to a personal email, through selection of the Send logs option from the main menu button inside the ELD menu. 1. To send your logs to a personal email in word format press button Send logs. On this way, you will send 8 logs (for current 24-hour period and the previous 7 consecutive days). If you want to send specific log, from the main Logs screen select the day that you want to send (select checkbox) and press on message icon which is shown at the top of the screen. 2. To send your logs to an officer, from the main menu, press button Send output file and choose one of the given options (Send email or send with web services). The ELD output file transferred is encrypted using AES-256. Before sending, the driver can enter output file comment which is optional. Maximum number of characters that can be entered in the comment is 60. PAGE 27 Violations and warnings The Pinnacle app alerts you on potential and active violations and gives warnings about missing logs data. On the main logs screen, the red exclamation icon indicates that your log has a HOS violation or gives a Form or Certification warning. PAGE 28 HOS VIOLATIONS The HOS Violations are listed below the log-graph. Tap on the violation to check the details. The HOS Violations include: Cycle, Shift, Driving and Break Violations. HOS RULES Hours of service violations are the number one cited violation during roadside inspections. Its the principal reason for the ELD mandate, which requires commercial drivers keeping a Record of Duty Status to switch from paper logs to an electronic logging device by December 2017. Avoiding these violations is easy if you know the HOS rules, but many drivers and fleet managers are misinformed. Main HOS Rules to avoid violations are: 1. Know your cycle: Driving cycles depend on how many days of the week your carrier operates. If your carrier operates every day of the week, you are eligible to operate under the 70-hours/8-days cycle, which limits a driver to 70 hrs on-duty over any 8-days period. If your carrier operates for fewer than 7 days in a week, you are eligible to operate under the 60-hours/7-days cycle, which limits a driver to 60 on-duty hours over any 7-days window. PAGE 29 2. Restarting your drive cycle: If you want to completely refresh your driving cycle, you must take 34 consecutive hours off-duty and/or Sleeper Berth time. The 34-hour restart has undergone recent changes over the past year, but this is the most up-to date requirement for a restart and the only one you need to know. 3. The 14-hour rule: When a driver comes on-duty after taking at least 10 consecutive hours off-duty, he or she has a 14-hour window to complete driving for the day. Although driving is not permitted after the 14th hour, other work-related tasks may still be performed. 4. The 11-hour rule: Within the 14-hour driving window, you are allowed to drive a maximum of 11 hours. 5. The 30-minute break: No driving is allowed after any 8-hour on-duty period (On Duty or Driving) until a driver has taken the mandatory 30-minute off-duty break. 6. The 10-hour break: If time on the 11-hour or 14-hour clock has expired, the driver must take at least 10 consecutive hours in Off Duty and/or Sleeper Berth status to reset those clocks. 7. Split sleeper berth: The split sleeper berth allows drivers to split the required 10 hour off-duty break into two shifts. One of those shifts must be between 8-10 hours, spent entirely in the sleeper. The second shift can be between 2-8 hours and completed in the sleeper berth, off-duty, or as a combination of sleeper berth and off-duty. Regardless of the order in which a driver takes these breaks, successful completion of both will give the driver a new 11-hour drive time and 14hour driving window, which begins after completion of the first qualifying break. These seven rules cover the major HOS rules for property carrying vehicles. Familiarizing yourself with the HOS basics can help you avoid fines and keep your fleet out of trouble. HOS EXCEPTIONS There are many different exemptions and exceptions that extend or change main HOS rules. Pinnacle app allows use of the following exemptions. 16-HOUR SHORT HAUL EXCEPTION The 16-hour short-haul exception allows drivers on US 70/8 or US 60/7 cycles to extend their 14-hour window by 2 hours every week. To be able to take the short-haul exception, this exception must be enabled in logs settings. PAGE 30 On the main Logs screen, select the day that when you would like to take the Short-Haul exception. Select Take 16 Hour Exception from the action bar menu. You can see the 16 Hour Short Haul Exception below the log graph. You can also reject the short-haul exception. To reject the exception, select Reject 16 Hour Exception from the action bar menu. Note: Drivers can have 16-hour short-haul exception once per cycle. You will only see the option for short-haul exception if you have not used this 16-hour exception in the previous 6 consecutive days (unless you have utilized the 34-hour break to restart your weekly cycle). ADVERSE DRIVING CONDITIONS EXCEPTION Adverse Driving Conditions Exception extends the driving limit / ON-Duty limit by up to 2 hours due to unforeseen driving conditions. This exception is allowed for all drivers. The FMCSA defines adverse driving conditions as: snow, sleet, fog, other adverse weather conditions, a highway covered with snow or ice, or unusual road and traffic conditions, none of which were apparent on the basis of information known to the person dispatching the run at the time it was begun. So, while this may include an unexpected snow storm or a traffic delay due to a crash, it doesnt include time sitting in traffic due to normal, rush hour congestion. If any of the conditions described above exist, drivers may continue driving until the intended destination is reached or until they are able to safely reach a secure location, but for no more than two extra hours. It is important that drivers note their log when using the exemption. They must also provide as much detail as possible. On the main Logs screen, select the day that when you would like to take the Adverse Driving Conditions exception. Select Take Adverse Driving Exception from the action bar menu. You can see the Adverse Driving Exception below the log graph. You can also reject the Adverse Driving exception. To reject the exception, select Reject Adverse Driving Exception from the action bar menu. PAGE 31 PAGE 32 WELLSITE WAIT TIME EXCEPTION Drivers in oil-well transportation service can use time spent waiting at oil well site as OFF-Duty time or to satisfy the 30-minute break. To be able to take the Wellsite Wait Time exception, this exception must be enabled in logs settings. On the main Logs screen, select current status. Update current duty status page opens. From here, select Waiting time, which automatically set duty status to off duty. Add Location if it is not automatically entered by the system, add notes and press SAVE to finish. FORM AND CERTIFICATION WARNINGS From the main Logs screen, select the day you would like to view with the red exclamation. A red exclamation on the Form tab indicates that you are missing required information such as shipping document numbers. The red text indicates the required information that is missing. Tap on each text separately to enter the required information. Once all the fields are completed, the text will change color. The red exclamation in the Form tab will disappear when all of the required items are completed. To sign log, first youll have to enter the required information in logs form and then sign the log. After signing the log red exclamation in the Sign tab will disappear. PAGE 33 PAGE 34 Fuel Costs From the main menu, select Fuel costs. The screen with a list of all fuel costs is displayed. To add new fuel costs, press the plus button at the bottom of the screen. Add fuel cost page will open. Fill out all required fields and press SAVE. New fuel cost log will be added. To see details about the fuel cost press on fuel cost item from the Fuel costs list. Fuel cost details page will open. On this page you can see all details about selected fuel cost. Also, here you can edit or delete selected fuel cost logs. Press on edit or delete icon which are on the top of the screen to do appropriate action. PAGE 35 Team Driving CO-DRIVER LOGIN When two drivers are working as a team, both drivers must be logged in on the same mobile device. The primary driver should login on their device through the usual login procedure. The co-driver has to login to the same device through the Main menu. When you are done working as a team, you should logout one of the drivers. After the primary driver logs in, open main menu and tap on Co-Driver Login. Then, CoDriver can login by entering their credentials. After Co-Driver is successfully logged in, a new tab Team Drivers is shown in the main menu. Also, at the top section of the main menu, the Co-Driver name is shown. Note: The Co-Driver belongs to the same carrier and it is AOBRD or ELD driver like the main driver. Also, Co-Driver joins the same vehicle as the main driver. When your team shift is done, tap Logout at the top section of the main menu, next to the Co-Drivers name, to remove the co-driver from your app. PAGE 36 CHANGE VIEW PERSPECTIVE BETWEEN DRIVER/CO-DRIVER In the event of team drivers, the ELD must display the data for both co-drivers who are logged into the system. This is allowed using option to change viewing perspective between both co-drivers. Current Driver is the driver that is driving, Co-Driver is the driver that is not driving. You are able to switch the viewing perspective between Current Driver and Co-Driver to manage their hours of service separately. The current active viewing perspective is displayed at the top section of the main menu. The green user icon shows which driver has viewing perspective. Also, to see current active viewing perspective you can open Team Drivers page from the main menu. On this page, the eye icon indicates which viewing perspective is currently active. PAGE 37 To change the viewing perspective, tap on the drivers name at the top section of the main menu, or press Change view perspective button on Team Drivers page. After that popup dialog opens. Press Yes to finish this action. PAGE 38 After, changing view perspective, Co-Driver can see his logs, make changes on them, update his current duty status etc. Note: Only active driver can change his duty status to Driving. If Co-Driver tries to do this, warning dialog opens. The current driver will have to stop the vehicle and change their duty status to a nondriving status before the co-driver can begin their drive time. Also, Co-Driver cant change active vehicle or release it. Only active driver can do this. SWAP DRIVERS When the drivers are switching seats and roles (i.e., the Co-Driver moves behind the wheel to drive the truck), the drivers need to be Swapped in the app. To do that, tap on Swap option at the top section of the main menu or press Swap button on Team Drivers page. After that popup dialog opens, tap Yes to confirm. This will swap the Current Driver to become Co-Driver and vice versa. Note: The driver who is not operating the vehicle (Co-Driver) may make entries over his or her own records when the vehicle is in motion. However, co-drivers cannot switch driving roles on the ELD when the vehicle is in motion. PAGE 39 Co-driver can change view perspective from the Driving page, while vehicle is in motion to see his records or to make some changes on his logs. But, if Co-Driver tries to use swap option while vehicle is in motion, warning dialog will open. Swap option will only be allowed after current the vehicle stops and the driver changes their duty status to Nondriving status. REASSIGNING DRIVING TIME TO A CO-DRIVER For team drivers, the driver account associated with the driving time records may be edited and reassigned between the team drivers, if there was a mistake resulting in a mismatch between the actual driver and the driver recorded by the ELD; and if both team drivers were indicated in one anothers records as a co-driver. The co-driver must confirm the change for the corrective action to take effect. If you are part of a team (signed in as co-driver) and the ELD assigned any driving time to the wrong driver, you can reassign the driving time to the correct driver. From the Log Details screen, select the duty status that was incorrectly logged, and tap the reassign icon to open the Re-assign to Co-Driver screen. The reassign icon is visible only if both team drivers were indicated in one anothers records as a co-driver. PAGE 40 From the Re-assign to Co-Driver page, select duty status, enter location and note and press save. After re-assigning driving time to a Co-Driver, the driving event still will be shown in the drivers log event list, and it will be marked with red bell icon, that indicates that reassignment is still not finalized and added to the log until the Co-Driver accepts the Driving time reassignment. On the co-drivers main Logs screen, Log Edit suggestions will be shown. The principle of accepting or rejecting Log edit suggestion made by co-driver is the same like the edits made by fleet manager (see section Accept or reject your fleet managers log edits). PAGE 41 Accept or reject your fleet managers log edits A properly credentialed manager can edit your logs using Pinnacle web portal for managers, but those edits will not affect your logs unless you choose to accept them. If you disagree with the managers suggested changes, you may reject them. If you accept the changes, your logs will be altered, but a copy of the original log will be kept for reference. The driver will be notified about the edits done by the fleet manager. On the main Logs screen, Log Edit suggestions will be shown. Select day in this section, to approve or reject the changes. Your fleet managers edits will be in the Edited Log tab with different color. To view the original log, tap on the Current Log tab. To approve or reject the suggested edits by fleet manager, tap on the button, located at the bottom of the log. PAGE 42 or the PAGE 43 ELD Malfunctions & Data Diagnostics The Pinnacle app include a Self-Monitoring function which not only relays malfunctions to the server, but also notifies the driver in the event of a malfunction. When an ELD malfunction or data diagnostic event is detected or cleared by the ELD, the ELD records the event. The recorded malfunctions and data diagnostic events are inconsistencies found while monitoring the app/ELD against FMCSA compliance requirements. When a malfunction or data diagnostic is detected, the app will notify the user by displaying a pop-up alert. Also in the application toolbar, letters M and D will indicate these events, respectively. When you see the data diagnostic indicator, you should view the data diagnostic details by tapping the indicator. This opens the Data diagnostics screen that lists data diagnostic events recorded on the ELD. You can view the details of a data diagnostic and clear it from the list. PAGE 44 When you see the malfunction indicator, you should view the malfunction details by tapping the indicator. This opens the Malfunctions screen that lists malfunction events recorded on the ELD. You can view the details of a malfunction and clear it. ELD needs to capture when a malfunction or data diagnostic event has been cleared by the driver. Note: Unidentified driving records data diagnostic will be cleared automatically if unidentified driving events drop to 15 minutes or less during the current 24hr period and previous 7 days. Malfunctions & Data Diagnostics Manual Pinnacle provides ELD Malfunction Diagnostic Manual for drivers, which they can present to a DOT officer during an inspection in case of an ELD malfunction. As per FMCSA rules, this manual must be kept in the vehicle at all times. PAGE 45 How does the driver know if the ELD is malfunctioning? Neither of the LED lights on the device are turned on (green or red) when the device is plugged into the trucks diagnostic port, and the power is on. What does the driver need to do if the ELD is malfunctioning? Contact Pinnacle Support at +1 617 913 5339 or email [email protected] to troubleshoot the issue immediately. Note the malfunction and inform your fleet company within 24 hours with a written notice. Keep a paper log for that day and until ELD is repaired or replaced. In the event of an inspection, display the previous 7 days logs from the Pinnacle app. PAGE 46 How does the driver know if the ELD is malfunctioning? Neither of the LED lights on the device are turned on (green or red) when the device is plugged into the trucks diagnostic port, and the power is on. Code Event Message 1 Power diagnostic The ELD was not fully powered in less than one minute 2 Engine synchronization diagnostic The necessary vehicle information was not read within 5 seconds of the last data reading from the vehicles data CAN bus 3 Missing data diagnostic The required data was not entered for an ELD record 4 Data transfer diagnostic Tests of the roadside inspection of data transfer failed 5 Unidentified driving data diagnostic Unidentified driver records Advisable actions Please check your logs to see if they are correct by reviewing them on the mobile application. Check all cables connecting Pinnacle connector to the vehicle diagnostics port. Try to resolve the diagnostic event by turning off the vehicle engine and restart. Manually clear the event. The driver must notify the carrier and Pinnacle support if these events are repeatable. Please check your logs to see if they are correct by reviewing them on the mobile application. Check all cables connecting Pinnacle connector to the vehicle diagnostics port. Try to resolve the diagnostic event by turning off the vehicle engine and restart. Manually clear the event. The driver must notify the carrier and Pinnacle support if these events are repeatable. Driver did not fill in the location manually when prompted. Diver can resolve this data diagnostic by manually entering the missing data along with an explanation. The driver must notify the carrier and Pinnacle support if these events are repeatable. Verify if the ELD has network connectivity. You may be operating in a location with poor network coverage. This event auto-resolves, if the device begins to communicate successfully again. The driver must notify the carrier and Pinnacle support if these events are repeatable. Please review the unidentified driving events recorded on the ELD and accept any periods of drive time recorded, while you were driving and not logged into the ELD system. Verify that if the data diagnostics event has been cleared. In order to improve our products, Pinnacle may, at any time, and without warning, change the design, presentation, or functionality of the software. 2023 Pinnacle. All Rights Reserved |https://eldpinnacle.com/| Rev 1.1 9/2023 Unidentified driving events If you are using the Pinnacle ELD, it is important to connect to the ELD from the Pinnacle app before you start driving. If you do not connect with the ELD before driving the vehicle, driving time will be recorded as an Unidentified Driving Event until assigned to or accepted by a driver. The US Department of Transportation has provided specific guidelines for unidentified driving recorded by an ELD. To comply with guidance provided by the DOT, the Pinnacle ELD will notify you of any Unidentified Driving Events after connecting to the ELD (after logging in to the app and selecting appropriate vehicle). Once you have connected to the vehicles ELD from the Pinnacle app, any recent driving events will appear in the orange ribbon on the main screen under Unidentified Driving. Tap the ribbon to see the Driving Events. Then, you will be able to accept or reject these Unidentified Driving Events directly from the Pinnacle app. In addition to being notified of Unidentified Driving Events in the Pinnacle app upon connecting to the Pinnacle ELD, your fleet manager may also assign an Unidentified Driving event to you in the format of a Log Edit Suggestion. These suggestions will appear in a second orange ribbon on the main screen of your Pinnacle app. (see section 16. Accept or reject your fleet managers log edits). PAGE 49 If you think you have accepted an Unidentified Driving event by mistake, you can contact your fleet manager so that they can re-assign the driving event to the correct driver or you can edit these events and, in this situation, the previous unidentified driving records will be recreated and they can be accepted by other drivers. PAGE 50 Missing locations The missing location indicator occurs on main page in action bar (icon with plus sign in it) when the ELD detects a data inconsistency. It indicates there is required location information missing from your logs. When you see the missing location indicator, you should view all missing locations by tapping the indicator. This opens the Missing locations screen that lists all events with missing location recorded on the ELD. Select event to add location. Also enter note and press ok. Customizing the Pinnacle App Settings The apps settings and preferences can be customized in the setting screen To navigate to this part of the app, open main navigation menu and select the Settings option. This will display the Settings screen. PAGE 51 On the Settings screen, you can choose those parts you want to edit, like Logs settings, Account, Password or Notifications. On the Carrier screen you can check the details of your carrier. Logs settings This is where you change the HOS rules or the Federal Motor Carrier Safety Administrations (FMCSA) regulations that govern the hour that a commercial vehicle driver can legally accumulate driving or being on duty for a motor carrier in a working day and week. This is also where you apply the HOS rules exceptions. Select the appropriate HOS rules that you would like the app to use from the drop-down list. You can customize these options: PAGE 52 Cycle rule - this is where you can set the consecutive multi-day duty period which the driver will follow. Choosing a cycle will take into effect the corresponding legal limitations on the hours that can be used by the driver in a 7 day or 8 day working cycle. Available cycle rules in Pinnacle app are: Cycle Limit Shift Limit Drive Limit Break Limit USA 60Hr/7days 7 days 14 hours 11 hours 8 hours USA 70Hr/8days 8 days 14 hours 11 hours 8 hours California 80Hr/8days 8 days 16 hours 12 hours N/A Texas 70Hr/7days 7 days 15 hours 12 hours N/A Alaska 70Hr/7days 7 days 20 hours 15 hours 8 hours Alaska 80Hr/8days 8 days 30 hours 15 hours 8 hours Log increment - edit current log in 1- or 15-minutes increment Cargo type - set the applicable Hours of Service rules for property carrying, passenger carrying commercial vehicles or for Oil and Gas PAGE 53 Available cargo type rules options in Pinnacle app are: 1. Property the 11- and 14-hours rule will apply 2. Passenger the 10- and 15-hours rule will apply 3. Oil and gas - the 10- and 15-hours rule will apply Restart - 24- or 34-hours restart 30 Minute Rest Break 16 Hour Short Haul Exception Waiting Time Exception Enabled Yard Move - this exception can be enabled only by fleet manager Enabled Personal Conveyance - this exception can be enabled only by fleet manager Account settings Account page lists all drivers current information. To change your account information, select appropriate filed that you want to change and press SAVE. Note: Driver cant change his email, his driver ID and his Exempt status. PAGE 54 Change password If you want to change your password, open Change password page and enter your current password, under the Current password field enter your new password and press SAVE. Carrier settings Carrier page list your current carrier information. Carrier information can only be changed on the website https://web.eldpinnacle.com/ and cannot be changed using the Pinnacle mobile app. PAGE 55 Notifications On the Notification screen you can choose when you would like to receive the alerts for potential HOS violations. PAGE 56 Pinnacle Documents All Pinnacle documents can be found on this screen: 1. User manual 2. Installation manual 3. Cab Card 4. Terms of Services 5. Privacy Policy About & Support From the Main menu tap on About & Support to open this option. From here you can see which is current app version get to know the application. PAGE 57 Fleet manager web view On the official web page https://web.eldpinnacle.com/ a fleet manager can log in and track drivers statuses, locations and violations. PAGE 58 Everything from the administration point of view can be managed from the web with the fleet manager privileges, like for example vehicles, drivers, groups etc. PAGE 59 COMPANY INFORMATION: Pinnacle ELD, LLC 595 REVERE BEACH PKWY APT 32 REVERRE, MA 02151 Phone: +1 617 913 5339 Web: https://web.eldpinnacle.com/ E-mail: [email protected]