User manual for "Mobile Dispatch"
Below you will find the vendor provided user manual for the ELD product "Mobile Dispatch".
For contact information and additional devices produced by the same vendor see their page Acordex, LLC.
Mobile Dispatch ELD Quick Guide Logging In Connecting to the Power Unit When you rst turn on your tablet, the Mobile Dispatch app should already be running and displaying the login screen. Log in with the name & password provided to you by dispatch. In the Trip menu, tap the "DVIR" button. This brings you to the DVIR menu, with a place to enter your "Tractor Num" at the top. Fill in your power unit number and tap "Report." Accessing the Trip Menu This is the ELD dashboard. Tap the "Trip" button below the dashboard to open the Trip menu. The tablet will connect to the power unit's engine while you are lling out your DVIR. Engine Connection Status Engine connection is working Finish your tractor DVIR Check the tractor number Bring tablet back inside cab This is not an ELD tractor If connection problems persist, ask your mechanic. Changing Your Driving Status Automatic changes Manual Changes Most of your driving status changes are automatically set by your vehicle's speed or tapping a shipment button such as "Arrived" at a stop. You will need to manually enter a few status changes each day. Accessing the ELD Menu Tap the ELD dashboard (shown above), and the ELD menu will appear. The top button lets you change your driving status. Use the ELD menu and tap the "Status" button. This will bring up a customized list, similar to this example which shows just three statuses to choose from. Tap your new status, for example, "Lunch." Logout Every Day Use the "Trip" menu and tap "Logout" at the end of your workday. This will guide you through the tasks you need to do, ending with the screen to approve today's log and any unapproved past logs. It's important to log out every day. Working With a DOT Ofcer Safety Officer Request Displaying Your HOS Data You may be asked to send or display your Hours of Service (HOS) data to a DOT Ofcer. Tap on the ELD dashboard, then tap the "Grids" button. Sending Your HOS Data Tap on the ELD dashboard, then tap the "Send" button. Tell the ofcer that you have a "telematics" transfer type ELD. The ofcer will ask you to send data by either "Web Service" or "Email." Mobile Dispatch gives you both choices, as shown above. Procedure During Malfunctions Continue using the tablet as usual. The tablet has failover software that will still make your grid. However, if the tablet isn't working at all, you must use a paper grid. Editing Your Record of Duty Status ELD Indicator Lights Approving Edits Made by Others If your HOS log was corrected by someone else, the dashboard "Edits" light will turn on. If the ELD dashboard "Diag" or "Malf" lights turn on, tap the ELD dashboard, then tap the "Dashboard Info" button to nd out what happened. If the "Edits" light is on, there is a suggested edit that needs your approval or rejection. Tap the ELD dashboard, then tap the "Review Edits" button. Indicator Light Colors Green: the error is resolved and no action is needed. Yellow: something needs your attention, but the system is working correctly. Red: some part of the ELD system may be out of order. Grey (off): No issues Mobile Dispatch is created by Acordex Imaging + Mobile. Complete documentation is available in Mobile Dispatch in your ofce. More information is available at http://acordex.com Ver. 2.87 Correcting Errors in Your HOS Record If you made a mistake, such as forgetting to log off or record your lunch break within the past week, tap the ELD dashboard, then tap the "Grids" button. Each grid has its own "Edit" button that will let you make corrections. Unidentified Driver Records in Your Power Unit If the ELD menu "Unidentied" button is enabled, the power unit you are using has recorded vehicle use events when no one was logged in. You can see whether some of them are yours by tapping this button.