User manual for "EZ LYNK ELD Android"

Below you will find the vendor provided user manual for the ELD product "EZ LYNK ELD Android".

For contact information and additional devices produced by the same vendor see their page EZ LYNK, SEZC.

Table of Contents
Getting Started

5

Step One: Download and install the app

5

Step Two: Create an account

5

Step Three: Pair EZ LYNK ELD app with your Auto Agent

7

Step Four: Secure your mobile device on the vehicle dashboard

10

Daily EZ LYNK ELD system usage

11

How to provide logs for DOT Inspection

16

How to Send Files With 30+ Days Of RODS

21

Dashboard Overview

24

Header section

24

Dashboard screen

26

How to change Duty Status

34

Automatic Duty Status recording

36

Setting Yard Moves special condition

37

Setting Duty Status to Personal Use

40

Working with daily logs

43

View daily log

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View or edit an event

47

Review, accept or reject edit suggestions

51

Add new Duty Statuses to a log

54

Defer Off Duty time

58

Send Log Report to yourself

61

Re-assign a driving time to a co-driver

63

Review unidentified driver events

66

Assign Driving events from Unidentified Driver to yourself

68

Re-assign unidentified driving time

69

View log info section

70

Edit the log info section

71

Add supporting documents to a daily log

73

Certify a daily log

76

Working with a co-driver

81

Log in as a co-driver

81

Use an app as a co-driver

83

Become the active driver

85

Conduct a vehicle inspection

87

View the inspection report

89

Edit the inspection report

91

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Handling Malfunction and Data Diagnostic events

92

Data Diagnostic events

93

Malfunction events

98

Editing app options

100

Adjust driver profile information

102

Modify HOS rules

103

Use support options

106

Access User Guides

107

Access information about the app

108

Handling ELD system updates

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Getting Started
If this is your first time using EZ LYNK ELD, please follow all steps in this section first. If you already completed all
getting started steps, please skip to the Daily EZ LYNK ELD System Usage section.

Step One: Download and install the app
You can download and install the EZ LYNK ELD app for iOS and Android devices.
Download the EZ LYNK ELD app from the App Store (for devices running iOS) or from Google Play Store (for devices
running Android).
For proper ELD operation, the date and time on your mobile device have to be accurate. To ensure compliance with
the US and Canadian ELD regulations, please enable or verify that the Automatic date and time setting is enabled on
your mobile device.

Step Two: Create an account
In accordance with the US and Canadian ELD regulations, a Fleet Manager of the CMV company must create a new
driver account. Once a Fleet Manager creates an invitation, an email with registration details will be sent to you.
01. Tap the link provided in the registration email.
02. Fill out the registration form providing all requested details and tap the Submit button.

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03. Proceed to Step Three.
Alternatively, this process can be completed in the EZ LYNK ELD app:
01. On the app start screen, tap Create a login button.
02. Fill out the login creation form and tap the Create button. An email with your login confirmation will be sent to you.
03. Tap the link provided in the confirmation email.
04. Log into the EZ LYNK ELD app with your email and password.
05. On the Invitation required screen, select whether you are a company driver or an owner-operator:

As a company driver
01. If your Fleet Manager has already sent you an invitation, it will be displayed on the Select invitation screen. Tap it
to proceed to the registration form.


If you don't have an invitation yet, you can tap the Request invite button on the Select invitation

screen. Then enter your Fleet Manager's email address and tap Send. Your Fleet Manager will receive your
request and send you an invitation that you will be able to select on the Select invitation screen.
02. Fill out the registration form providing all requested details and tap the Done button.
03. Proceed to Step Three.

As an owner-operator
01. Fill out the Fleet Manager account registration form with your company information and tap the Next button.

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02. Fill out the Driver account registration form providing all requested details and tap the Done button.
03. Proceed to Step Three.
You can manage your Fleet Manager account at https://cloud.ezlynk.com/
Please note that a driver account can accept an invitation only from one Fleet Manager.

Step Three: Pair EZ LYNK ELD app with your Auto Agent

Auto Agent 2:
01. Make sure that the Engine Diagnostic cable is
connected to your Auto Agent, then connect
the Engine Diagnostic cable to the OBD-II
port.
02. Place your ignition in the On position without
starting the engine.

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Auto Agent 3:
01. Connect the Auto Agent 3 to the OBD-II port.
02. Place your ignition in the On position without
starting the engine.

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03. Connect your mobile device via Wi-Fi to the Auto Agent using the procedure appropriate for your device.

03.01.

Open your device Wi-Fi Settings

03.02.

Select EZLYNK_XX... (where XX... are
characters of the Auto Agent serial number,
printed on the bottom of the Auto Agent, for
example, BCKJ4QS6)

03.03.

Verify that the status is displayed as
Connected

04. Enable or verify that GPS service is enabled on your mobile device.
05. Launch the EZ LYNK ELD app on your device.
06. Allow EZ LYNK ELD app to access the device location and to send you notifications on alerts presented on the
initial launch.

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Step Four: Secure your mobile device on the vehicle dashboard

Mount the mobile device running EZ LYNK ELD
app on the vehicle dashboard. Make sure it is
secure and will remain mounted while operating
the vehicle. Verify that the mobile app is clearly
visible from a normal seated driving position.

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Daily EZ LYNK ELD system usage
PEACE OF MIND ANYTIME, ANYWHERE

Follow the steps described in this section on a daily basis to ensure the most accurate performance of the EZ LYNK
ELD System and compliance with the US and Canadian ELD regulations.
Any deviations from the process are not recommended and will be done at your own risk.

01. Connect the Auto Agent to the vehicle and pair it with 02. Launch the EZ LYNK ELD app by tapping the EZ
your mobile device as described earlier in this
document.
Place your ignition in the On position without starting
the engine.

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LYNK ELD icon on your mobile device.
Important: for proper ELD operation, the app must
remain active on the screen of the mobile device at
all times until the engine is shut down.

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03. Log in to the app using your email address and the
password created during registration.

04. Enter the required information on the Add log details
screen and tap the checkmark icon in the top right
corner to submit:
 Vehicle ID is a required field, used for RODS;
 Shipping ID is required if your company uses
Shipping IDs;
 Trailer ID(s) is an optional field; you can enter up to
3 IDs separated by spaces.

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05. Review alerts, if any are presented, and take any

06. Start your vehicle's engine.

necessary actions.

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07. Perform your daily duties recording duty statuses, as

08. Shut down your vehicle's engine.

appropriate throughout the day.

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09. Review and sign your daily log at the end of each
day.

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10. Log out at the end of work. Review and take action
on any presented alerts. Close the app.

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How to provide logs for DOT Inspection
The EZ LYNK ELD app provides an option required by US and Canadian ELD regulations to inspect your daily logs on
screen (the last 7 or 14 days plus current 24 hours) or send them to an FMCSA or CCMTA official respectively.
To access DOT Inspection mode:
01. Tap the icon to access the navigation menu.

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02. Tap to select DOT Inspection.

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DOT Inspection screen provides you with several options:
01. Begin Inspection button to start on-screen log inspection.
02. Send Logs button to access the interface to send required logs to FMCSA or CCMTA, depending on your current
operating zone.

Send logs to FMCSA
For users within the United States operating zone,
selecting Send Logs on the DOT Inspection screen will
open Send to FMCSA screen with the following options:
Selection of transport: Web Services or Email.
Routing code text field to enter optional comment
or routing code provided by the inspecting safety
official.
Send button to complete the action and send the
required logs to FMCSA.

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Send logs to CCMTA
For users within the Canadian operating zone, selecting
Send Logs on DOT Inspection screen will open Send to
CCMTA screen with the following options:
Target email required text field to enter the email
address provided by the inspecting safety official.
Output file comment text field to enter optional
comment or routing code provided by the
inspecting safety official.
Send button to complete the action and send the
required logs to CCMTA.

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On-screen inspection
To begin the On-screen inspection, select Begin
Inspection on the DOT Inspection screen. This screen
contains:
My Logs tab with the current driver's logs.
Unidentified logs tab with unidentified logs that are
recorded on the current vehicle.
A list of required logs sorted by date with the
current 24 hours log at the top.
Tap to open any log for on-screen inspection.

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A daily log opened for on-screen inspection will have the
following elements:
Log tab opened by default, with a 24-hour grid and
a list of events.
Information tab to open and view a list of required
information for the viewed daily log.
24-hour grid view with a graphical display of duty
statuses and their duration.
List of events. Events will provide all information
required for inspection.

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How to Send Files With 30+ Days Of RODS
EZ LYNK ELD is able to produce a data file or a series of data files of ELD records for a subset of its drivers, a subset of
its vehicles, and for a subset of the 6-month record retention period, to be specified by the safety official (see 4.9.2(b)).
Steps outlined below are to be completed by a Fleet Manager or a CMV company employee in the web app.
Login to Fleet Manager web app and open Logs page.
Use filters to specify desired Driver, Vehicle, Date Range, etc.
Select logs to be sent and click Send Logs.

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Choose the recipient of selected logs and
click Next.

Verify selected logs and click Next.

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For FMCSA:
Select transfer method (web or email) and
enter routing code or comment provided by a
safety officer.
For CCMTA:
Enter target email and routing code or
comment provided by a safety officer.
Click Send button.

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Dashboard Overview
The dashboard provides a single point of access to all functionality available within the app and to relevant information,
as outlined in the sections below.

Header section
Tap the icon in the top left corner to access
Navigation menu.
The header will display the name of the currently
authenticated driver who is using the application.
Alerts indicator will provide a single point of access
to the Notification center with all alerts relevant to
the current driver and ELD system.

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The navigation menu will provide access to the following app functionality:
Information about the currently signed in driver and an option to add a
co-driver, as described later in this document.
Dashboard link to access the app dashboard interface.
Log Details link to access information about the current log and the
connected vehicle.
Logs link to access a list of the daily logs available in the app for the
active driver.
DOT Inspection to access the one-click option to send logs to an
inspecting safety official or view them on screen.
Vehicle Inspection to access your vehicle inspection reports (DVIR).
Fuel Receipts to access your fuel receipts (IFTA).
DTC to access options to read and clear the vehicle's DTC codes.
Messages to access chat with your Fleet Manager.
Settings link to access the screen with options to configure the app.
Logout link to end the current work session and log the driver out of the
app.

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Dashboard screen

01. Current Duty Status indicator provides clearly visible information
about your current duty status and the duration of your current duty
status.

Tapping a duty status will open a screen where you can change your duty status manually, as described later in this
guide.
02. Timers will show your current compliance with Hours of Service rules based on Operating zone, Cycle rules, Cargo
type, and Cycle reset values selected for your logs during registration or through the App Settings.

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For drivers within the United States operating zone, the timers look as follows:

Drive  displays the Driving time remaining in a
shift. The countdown begins once the Driving status
is active.
Break  displays the time left before a required
30-minute break. The countdown starts on
activated Driving status.
Shift  displays the time left in a shift during which
permitted Driving time can be used. The countdown
begins on active On-Duty Not Driving or Driving
duty status.
Cycle  displays the time left in the currently active
cycle. The countdown begins from the start of a
new cycle and is recalculated at the start of each
new day.

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For drivers within Canadian operating zones, the timers look as follows:

The central section of the Dashboard contains the
following timers:
Drive  displays the Driving time remaining based
on shift and day limitations.
On Duty  displays the On Duty time remaining
based on shift and day limitations.
Cycle  displays the time left in the currently active
cycle. The countdown begins from the start of a
new cycle and is recalculated at the start of each
new day.

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When there are less than 30 minutes left on any
counter, the app will change the time counter to orange
to highlight that the limit is approaching.

Once the limit is reached for any of the displayed HOS
counters, it will stay orange and display 00:00.
In case of a violation, the counter will turn red and begin
a reverse countdown with a minus sign.

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Drivers within Canadian operating zones have two side
sections with additional information about their shift, day,
and cycle timers.
The left section of the Dashboard for Canadian drivers
has the following information:
Current cycle  displays information about hours
worked and available in the current cycle.
Off duty time  displays the off-duty time left for a
required 24-hour break and for a cycle reset.

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The right section of the Dashboard for Canadian drivers
has the following information:
Current Shift  displays Driving, On Duty, and Shift
timers that show the time spent and available with
respect to the shift limitations.
Current Day  displays Driving, On Duty, and Off
Duty time with respect to the daily limitations.

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03. Dedicated bottom panel bar provides a clear view and direct access to several elements.
Tapping Add document allows you to add a
document to the current days log or save a fuel
receipt by taking a photo of the document or
selecting a previously taken photo from the Gallery.
Adding documents is described in the Add
supporting document section.

The dashboard has the Data Diagnostics and Malfunction indicators to provide visual indication required by US
and Canadian ELD regulations.
The D indicator will turn orange when a Data Diagnostic has occurred.
The M indicator will turn red when a Malfunction has occurred.
Please refer to the Handling Malfunction and Data Diagnostic Events section for details on the handling of these
events.

The ELD System Status Icon provides a quick overview of the overall ELD System status. The icon is color-coded
to indicate the current status:

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Green  all systems are fully operational.

Orange  there is an issue with the ELD system that
should be corrected prior to operation.
Tapping the status icon will open a new page with
detailed information about ELD System status:
Auto Agent Connection will display the
"CONNECTED" status when there are no issues
with the connection to Auto Agent.
GPS Service will display the ENABLED status
when there are no issues with the geoposition
service.
If there is an issue, it will be displayed in orange. Tap
it to see more information about the issue and ways
to resolve it.

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How to change Duty Status

You can change your Duty Status by tapping the Duty
Status Indicator on the dashboard. This will open a
Change Duty Status screen.

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Tap to select the desired Duty Status: it will be filled
with the corresponding color on selection.
If necessary, select a special condition (such as
Yard Moves or Personal Use).
Enter a Comment (required for special conditions).
Tap the Submit button at the bottom of the screen
to set the status.
If a Location was not auto-determined, the app will
prompt you to enter Location.
NOTE: You will be able to see the Yard Moves and
Personal Use of CMV options only if your Fleet Manager
has authorized them for your account in the Back Office.

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Automatic Duty Status recording
EZ LYNK ELD will automatically change your duty status to Driving when the vehicle is in motion.
If the vehicle stops and is not moving for 5 consecutive minutes, the app will prompt you to confirm your Driving status
with an alert:
 Tapping No will set your duty status to On-Duty Not
Driving;
 Tapping Yes will leave your duty status as Driving
and will show the prompt every 5 minutes if the
vehicle remains motionless.

If you dont respond to a prompt within 1 minute, EZ LYNK ELD app will set your duty status to On-Duty Not Driving
automatically.

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Setting Yard Moves special condition
If the option to use Yard Moves special status has been authorized for your account by your Fleet Manager, you can
change your duty status to Yard Moves as follows:

Tap the Duty Status indicator on the dashboard.
Tap On-Duty Not Driving.
Tap the Yard Moves switch to enable or disable the
special status.
Enter a Comment (required for special conditions).
Tap the Submit button at the bottom of the screen
to set the status.
If a Location was not auto-determined, the app will
prompt you to enter your Location.

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In the case when the Yard Moves option is On and the ELD or CMV engine goes through a power-off cycle (the driver
turns it off then on), the app will reset the Yard Moves option to Off for drivers within the United States operating
zone.

Drivers within Canadian operating zones in this case will be
prompted by the app with the confirmation alert.
Failure to respond and start driving will auto-reset the Yard
Moves option to Off.

For drivers within Canadian operating zones, the Yard Moves option will also be automatically reset to "Off" when the
vehicle's speed exceeds 32 km/h.

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The app will display the duty status on a grid view as ON
(On Duty Not Driving) with a darker color status line with
light borders.
The event list will record two events:
Yard Moves  at the start of the special duty
status.
Special Driving Off  when you turn off the
special status or it is auto reset.

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Setting Duty Status to Personal Use
If the option to use Authorized Personal Use special status has been authorized for your account by a Fleet Manager,
you can change your duty status to Personal Use as follows:

Tap the Duty Status Indicator on the dashboard.
Tap Off Duty.
Tap the Personal Use switch to enable or disable
the special status.
Enter a Comment (required for special conditions).
Tap the Submit button at the bottom of the screen to
set the duty status.
If a Location was not auto-determined, the app will
prompt you to enter your Location.

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When the Personal Use option is On, and the ELD or CMV
engine goes through a power off / on cycle, then the app
will prompt the driver with the confirmation alert.
Failure to respond and start driving will auto-reset the
Personal Use option to Off.

For drivers within Canadian operating zones, the Personal Use option will also be reset to "Off" when the accumulated
distance driven in the Personal Use condition exceeds 75 kilometers within a day.

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The app will display the duty status on a grid view as OFF
(Off Duty) with a darker color status line and light borders.
The event list will record two events:
Personal Use  at the start of the special duty status.
Special Driving Off  when you turn off the special
status or it is auto reset.

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Working with daily logs

Select Log Details in the navigation menu.
This will display a screen with detailed log information
for the current day log and information about
the currently connected vehicle.
Tap Edit to modify editable fields in log details.

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Select Logs in the navigation menu.
This will display a screen with a list of the Daily Logs for
the past 14 days plus the current 24 hours will be sorted
by date, with Todays log at the top.
The 3 dot menu will provide you access to the bulk
certification. For more info, refer to the Certify a Daily log
section of this document.
The app will visually indicate whether a log is certified or
requires your attention:
If the log is certified the app will show a success
visual indicator;
If the log requires your attention, the app will show
an alert visual indicator.

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View daily log

To view a daily log, tap the desired log date on the Logs
screen.

Tap the back arrow to return to the list of available logs.
You can also use standard swiping gestures to switch to
the previous or next log.

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The Daily log interface consists of the following elements:
Events  the main log interface with a list of events
sorted by time, with the latest at the top.
Info  contains required log information presentable to
an inspecting safety official.
Certify  the screen where you certify your daily log,
as required by the US and Canadian ELD regulations.
Daily grid providing a visual representation of duty
statuses with durations.
Event with an issue  any section of the log that has
issues requiring your attention will be highlighted with a
red bar on the right and an alert indicator.
Driving event that can be reassigned will be indicated
by an icon on the right.
Context menu  provides additional options for the
current log: Add duty status, Send Log Report, Edit
Info, and Add Document. Canadian drivers operating
South of Latitude 60N can also find the off-duty time
deferral option in the menu for today's log.

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View or edit an event

Tap any event to open the event details screen. It will
contain all information relevant to the event.
Note: An event that has missing information will be
identified by an alert icon.

You can edit events to add some missing required information, such as location, or to add a comment, change duty
status, or modify event start and end time. You are required to be connected to the internet and the EZ LYNK ELD web
server in order to edit events. Editing an event always requires a comment.

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Any edits cannot affect an automatically recorded Driving duty status in a way that shortens the time recorded while in
this status. The app will restrict editing based on the guidelines provided by US and Canadian ELD regulations to avoid
confusion. The following events are not editable:
 An intermediate log
 A drivers login/logout activity
 CMVs engine power up/shutdown
 ELD malfunctions and data diagnostic events.

Tap Edit in the top right corner of the event details screen
to modify the selected event.
An event that has missing information will be identified by an
alert icon.

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On the Edit Event screen, you have the following elements:
Control to change Duty Status for the event, if available.
Grid view that highlights the event being edited. Use the
provided sliders to adjust start and end times.
Start time control with a time picker.
End time control with a time picker.
Field to enter the required information about the event start
location.
Field to enter required information about the event end
location.
Field to enter a comment required for the edit.
Checkmark button to complete the edit and commit the
modification to the log.

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Not editable events will provide you with an option to add
a Comment if necessary.

Personal Use and Yard Moves special statuses can be edited as
follows:
Start time can be modified.
Location can be edited for Special Duty Statuses and if the
value was missing or when the start time is changed.
Comment is a required field when an event is edited.
Tap the checkmark button to complete the edit and commit the
modification to the log.

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Review, accept or reject edit suggestions
An edit suggestion to your log is created when a log was edited by someone other than you:
 A Fleet Manager or a company employee edited your log.
 A co-driver re-assigned a drive time to you.
Any edit suggestions created as a result of one of the above actions will not be final until you review and accept them.
If an edit suggestion affects logs of two drivers, it will not be final until both drivers accept it.
If you dont agree to edit suggestions, you must reject them.
Note: If a log was already certified, any new edit suggestion will make it uncertified.
You will need to certify the log after all edit suggestions are made final: accepted or rejected.

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Pending edit suggestions will be displayed in the app
as follows:
Notification center
Notification at the top of the Events tab for
a specific log.

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Tap the notification to open the screen with pending Edit
Suggestion.
The log with pending edit suggestions will provide you with
the following options:
Current log: view events before any changes are
applied to the log.
Edited log, which will show the state of the log once
edit suggestions are accepted.
Action buttons: Accept and Reject.
After reviewing the suggested edits, you need to take
appropriate action:
 Accept: commit edit suggestions to your daily log.
 Reject: discard all edit suggestions and leave your
daily log as is.

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Edited tab view will contain a list of events and duty statuses that
will become active upon Accept action.
24-hour grid view will reflect the log state when edit suggestions are
accepted.
NOTE: An edit suggestion by a Fleet Manager or an employee that
affects logs of the driver and the co-driver will become active only
when both have Accepted it.
Events affected by edit suggestions will have the following
indicators:
Added  a new event was added as a result of editing the log.
Edited  the event was modified as a result of editing the log.
Deleted  the event was deleted (made inactive) as a result of
editing the log.

Add new Duty Statuses to a log
In the case when a daily log requires a correction due to a Duty Status not having been recorded for any reason, you
can add a new Duty Status to the daily log. You are required to be connected to the internet and the EZ LYNK ELD web
server in order to add a new duty status.

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To add a new duty status, tap the Action (3-dot)
button at the top of the daily log.
Select Add duty status.
Drivers within Canadian operating zones will be
prompted to specify the reason for adding duty
statuses.
After that, the Indicate Additional Hours screen will
be displayed.

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The Indicate Additional Hours screen allows you to
view the events currently recorded in the log and add
several new duty statuses in one operation.
Tap the Add Duty Status button to add a duty
status. This will open the Add Duty Status screen.
Tap the 3-dot icon near a duty status that was
added through the previous option to edit or
remove the duty status.
When you are done, tap the checkmark or done
button in the header section to save changes.

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The Add Duty Status screen prompts you to enter
required details for a new duty status:
Use the sliders provided on the graph-grid to set
start and end times, or set them manually.
Add a start time.
Add an end time.
Select a Duty Status.
If necessary and available, enable a special
condition.
Enter start and end locations of new duty status.
Add a required comment for the new duty status.
Complete the process by tapping the Checkmark
icon in the top right corner.
NOTE: Any changes to the duty status value will be
visually reflected on a 24-hour grid view.

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Add Duty Status notes:
 If there are pending edit suggestions to a log, you will not be able to add a new duty status until you have acted
upon those edits: Accepted or Rejected them.
 When specifying Start Time or End Time, you cannot affect the automatically recorded Driving time.
 Adding a new duty status that encompasses any existing duty status events will delete those events.
 New duty status can be added only to the selected daily log and cant span into the next days log.

Defer Off Duty time
Drivers within the Canada - South of Latitude 60N operating zone are able to defer up to 2 hours of daily off duty
time if the driver is not currently splitting off duty time.

Tap the 3-dot menu button while viewing Today's log.

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Tap Defer Time to start.

On the Off Duty Time Deferral screen, you can view
your operating zone and your Off duty time splitting
status.
Tap Off Duty Time Deferral to specify the amount of
off duty time you want to defer.

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Specify Time to Defer screen provides you with
additional information about deferral.
Choose the time amount you want to defer.
Tap the Proceed button to confirm and save changes.

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On the next day, you will receive a notification in the
Notification Center accessible through the Dashboard.
The notification will remind you to take deferred off
duty time from the last day.
Tap the notification and confirm that you are aware of
that, as required by CCMTA.

Send Log Report to yourself
You can send a daily log in the formats required by FMCSA and CCMTA to the email used as your login.

To send yourself the current log, tap the Action (3-dot)
button at the top of the daily log.

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Tap Send Log Report to send it to your email.

While the request is being sent, the app will display an
activity indicator.

As soon as the email is sent, you will see an alert.
Tap OK to close the alert and continue with your tasks.

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Re-assign a driving time to a co-driver
You can reassign a Driving time to a co-driver in the case when you operate as a team and a Driving time was logged
under an incorrect driver by mistake. To reassign a Driving time, the co-driver must be logged into the ELD app on the
same day as the driver.
To reassign a driving time, tap the re-assign icon that will
be displayed next to the desired Driving event.
It will open a Re-assign event screen.

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Choose an assignee of the event.
Select a replacement duty status for the duration
of the re-assigned Driving time in your log.
Enter a comment required for re-assignment.
Tap the Checkmark icon to complete the re-assign
process.

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A re-assignment will not be finalized and added to the
log until the co-driver accepts the Driving time
reassignment.
The log will display a notification about a pending edit.

Tap the notification to see a screen with details of the
pending reassignment:
The current log showing events before a Driving
time was re-assigned.
Edited log that will show the state once the
co-driver accepts the re-assignment.

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Review unidentified driver events

If there are any Driving events logged under
Unidentified driver, the mobile app will show an alert to
the driver during login and logout.
Tap OK to close the alert.

Alerts indicator will provide a notification if there are
events logged under the Unidentified driver profile.
Tap to review events and manage assignments.

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Tapping Alerts will open a Notification center.
Tap Unidentified event notification to review events and
manage assignments.

Daily logs screen will also contain a notification of any
Driving events logged under the Unidentified driver.
Tap the notification to review events and manage
assignments.

EZ LYNK ELD app allows drivers to review and manage the assignment of the Driving time logged under the
Unidentified driver.

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Assign Driving events from Unidentified Driver to yourself

Access Unidentified Events screen using one of the
options described above.
Tap an event you would like to assign to yourself.

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Add a comment in the Comment field.
Tap the checkmark icon in the top right corner to
complete the reassignment.
Repeat the process for all events that belong to you but
are logged under the Unidentified driver.

Re-assign unidentified driving time
You can reassign a Driving time back to the Unidentified driver in the case when you have assigned an event to
yourself by mistake. To do that, the event must be assumed from the Unidentified driver.
To reassign an event, tap the re-assign icon that will be
displayed next to the desired Driving event assumed
from the Unidentified driver..
It will open a Re-assign event screen.

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In the Assignee field, choose the Unidentified
driver.
Continue the re-assignment process as described in
the Re-assign a driving time to a co-driver section
earlier in this document.

View log info section
Daily log info section provides required information about that log.

To access log info section, open a desired daily log and
tap Info tab.

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Edit the log info section
Log Info section contains information relevant to a daily log. If necessary, you can edit log Info and update the details.

Tap the 3-dot icon.
Select Edit Info to enter edit mode and update
information.

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Editable fields will be in the regular darker font,
indicating the ability to edit.
Non-editable fields will be in gray to prevent any
confusion.
Tap the checkmark icon or done button at the top
right corner to save changes and exit edit mode.

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Add supporting documents to a daily log
EZ LYNK ELD provides you with several options to Add supporting documents to any log.

Tap Add Document on the dashboard and select Log
Supporting Document option to add a supporting
document to the current days log.

Log info contains a section where you can add and
manage supporting documents.

Tap Add Document to add a new document.
Use 3-dot menu to Rename or Delete an existing
document.

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Tap the 3-dot icon at the top right corner and select Add
Document to add a new document to the currently
viewed log.

Tapping Add Document will open a prompt with two
options:
Take Photo of a supporting document, using the
camera in your mobile device.
Choose From Gallery  use a photo of the
supporting document from your mobile device
gallery.

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Once you select a photo, you will need to:
Provide a name for the document.
Tap the checkmark or done to save changes and
complete the addition of a new document.

You can preview any supporting document by tapping
on its name.

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Certify a daily log
You are REQUIRED BY LAW to certify each daily log at the end of a workday. If there are any records that need
certification or re-certification, the EZ LYNK ELD app will alert you of the required action when you log in or log out.

To certify an opened daily log:
Tap the Certify tab to access certification.
If you have never certified a log using the EZ LYNK
ELD app, you will need to sign the log using your
finger or a stylus. Your signature will be saved as an
image and automatically added to all subsequent logs.
Tap a certification action button:
 Agree button to certify the log and agree to the
statement at the top of the screen.
 Not Ready button to cancel the certification
process, if you require additional time to review
daily log events.

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If you have signed a log before using the mobile app:
Signature area will be prefilled with the signature
image that you previously created.
If you would like to create a new signature, tap Clear
Signature and sign using your finger or a stylus.
Use action buttons to complete or cancel log
certification.

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If a log is already certified, Certify tab will provide a
visual indication of completed certification and textual
information on when the log was last certified.
For example:
Last certified on July 14, 2017 12:34 PM

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To access Bulk Certification, open the list of daily logs
by tapping Logs option in the navigation menu.
Tap the 3-dot menu on this screen and select Certify:
Select logs ready for certification.
Tap Certify to proceed to the next screen.
Log certification process for multiple logs follows the
same flow as described in Certify a daily log section.

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Any time
 you edit a log
 you assign a Driving time from the Unidentified driver
 you add new duty status
 an edit suggestion is created by a Fleet Manager or an employee
 a Driving time is re-assigned to you by a co-driver,
your log will become uncertified.
Only a certified log can be edited by anyone other than yourself. Check and certify your logs daily, as required by the
US and Canadian ELD regulations.

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Working with a co-driver
EZ LYNK ELD system fully supports the operation of a commercial motor vehicle by a team of drivers. Only registered
drivers from the same company can log in as co-drivers.
In the case when one of the drivers logs out, the app will automatically switch the GUI to the other driver, without
prompting that driver to enter a password.

Log in as a co-driver

To add a co-driver:
Tap on the + sign to add a co-driver.

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Enter the email address of a registered co-driver.
Enter the password of a registered co-driver.
Tap Log In to complete the login.

The app will add the co-driver and will display that driver in
the drivers' list in the navigation menu, but the dashboard
view will remain under the currently active driver.
Events and Records of Duty Status are recorded into the
currently active drivers log. An inactive co-driver can
become the active driver as described below.

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Use an app as a co-driver
While the vehicle is in motion, the app will block the active driver from accessing all functionality except for the
dashboard, as required by the US and Canadian ELD regulations. An inactive co-driver that is logged in can still use
app functionality, for example, change current duty status, work with the logs, or access app settings. To access all
available options, an inactive co-driver needs to change the app interface to his/her user account, as described below.

Tap the co-driver icon on the app navigation menu.

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The co-drivers dashboard will have the same elements as
that of an active driver, and it will also display some
additional information.
Duty status indicator will display information about
the current duty status and its duration.
Information panel showing all co-drivers currently
logged in, and their Duty statuses. All events
generated by the currently operated vehicle and ELD
system are recorded under the active driver.

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Become the active driver
When a vehicle is operated by a team of drivers, the app will provide the ability for an inactive co-driver to become the
active driver, and vice versa. This process has to be initiated by the inactive co-driver.
Switching driving roles wont be available in the following cases:
 While the vehicle is in motion, or
 If the active drivers duty status is Driving.
To switch the active driver, stop the vehicle and change the duty status of the currently active driver to any status other
than Driving. Switch to the inactive co-drivers account, as described in the previous section.

Tap the Co-driver panel to become the active driver. If
the vehicle is still in motion, this option will be disabled.

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A confirmation alert will be displayed.
Tap Confirm to complete the process.
NOTE: All events generated by the currently operated
vehicle will be recorded under your name, once the
process is completed.

If the active driver still has the duty status set to Driving,
the app will show an alert.
Tap OK to close the alert, switch back to the active
drivers profile and change the duty status.

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Conduct a vehicle inspection
EZ LYNK ELD system allows you to browse your vehicle inspection reports and record new ones.

Tap the Vehicle inspection option in the Navigation
menu to open the Vehicle inspection screen.

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On the Vehicle inspection screen, you can see vehicle
reports for the current day and the last 14 days.
You can tap any of these reports to view or edit your
report if it is not signed by a mechanic.
Tap the Plus icon to add a new vehicle inspection report.
Follow the step-by-step process to provide required
general information, select vehicle defects (if any), and
sign the report.

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View the inspection report

To view an inspection report, tap the desired report on
the Vehicle inspection screen.

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The Vehicle inspection report interface consists of the
following elements:
General  report general information, such as
driver and vehicle details.
Defects  the list of defects present in the report.
Sign  the screen for the driver's, mechanic's, and
reviewing driver's signatures.
3-dot menu  tapping it will open the context menu
that will allow you to add notes to the report, or edit
its info and defects if the report is not yet signed by
a mechanic.

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Edit the inspection report
If necessary, you can edit report information and defects, or add notes to a vehicle inspection report. Editing will be
available only if the report is not signed by a mechanic.

While viewing an inspection report, tap the 3-dot
menu at the top right corner.
Select the appropriate option from the list and
follow the process to update the report.

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Handling Malfunction and Data
Diagnostic events
Data Diagnostic / Malfunction events will be recorded under the active drivers profile. If no drivers are logged in,
events will be recorded under the Unidentified drivers profile.
The dashboard will display a clear visual indication of any Data Diagnostics / Malfunction events.
Once a problem occurs, the app will record an event with the Detected status. Once the problem goes away, the app
will record an event with the Cleared status.

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Data Diagnostic events
Description

Reason for event

Actions to be taken

Power data
diagnostic

The ELD does not turn on or cant be
fully functional within 1 minute of the
CMV engine receiving power, or turns
off while the engine is on.

01. Check all cables connecting Auto Agent to the
vehicle diagnostics port.
02. Check mobile device Wi-Fi connection to Auto
Agent.
03. Manually clear the event, as described below.

Engine
synchronization
data diagnostic

Missing required
data elements
data diagnostic

While the CMV engine is on, the ELD is
unable to determine the engines
power status, vehicles motion status,
distance driven value and engine
hours value within the required amount
of time.

01. Check all cables, connecting Auto Agent to
the vehicle diagnostics port.

One of the required fields was missing
when a log event was recorded.

01. Edit the event with the missing field and
provide the required information.

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02. Check mobile device Wi-Fi connection to Auto
Agent.
03. Manually clear the event, as described below.

02. Verify that the data diagnostics event has
been cleared.

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Description

Reason for event

Actions to be taken

Data transfer data
diagnostic

Failure to verify proper operation of
the data transfer mechanism. The ELD
will perform this check at least once in
7 days.

01. Check your cellular connectivity.
02. Verify that the data diagnostics event has
been cleared.
03. Contact your Fleet Manager if the problem
persists.

Unidentified
driving records
data diagnostic

More than 30 minutes of driving time
was recorded under an unidentified
driver on the ELD in a 24-hour period.
The event will be cleared when the
driving time recorded under the
unidentified driver profile for the
required amount of previous days +
the current 24-hour period drops to 15
minutes or less.

01. Review and assign any Driving time recorded
under the Unidentified driver.

Total vehicle
distance data
diagnostic

A distance reset was detected.

01. Manually clear the event, as described below.
Enter a comment that the data diagnostic
event was recorded due to a distance reset.

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02. Verify that the data diagnostics event has
been cleared after the unidentified driving
time drops to 15 minutes or less.

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You have to manually clear any data diagnostic events except for "Missing required data elements data diagnostic",
"Data transfer data diagnostic", and Unidentified driving records data diagnostic.

To clear a data diagnostic event:
Tap the Data Diagnostic dashboard indicator.

Tap the Data Diagnostic event you would like to clear.

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Enter a comment describing the solution and tap the
checkmark or done to clear the event.

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A Data Diagnostic event is recorded into the log with
one of the two statuses: detected or cleared.
Once a problem occurs, the app will record an
event with the Detected status.
Once the event is cleared, the app will record an
event with the Cleared status.

Once all Data Diagnostics events are cleared, an
appropriate message will be presented.
Data Diagnostics indicator on the dashboard will be
cleared.

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Malfunction events
All malfunction events, except for Data recording compliance malfunction, can only be cleared automatically and will be
cleared once the corresponding problem goes away. A malfunction indicates an issue with ELD system technical
compliance.
If a malfunction event occurs, the driver must do the following:
01. Notify the Fleet Manager within 24 hours.
02. Reconstruct the record of duty status for the current 24 hours and the required amount of previous days on
graph-grid paper logs that comply with the regulations.
03. Keep paper logs until the ELD is serviced and brought back into compliance.

Description

Reason for event

Power compliance
malfunction

More than 30 minutes of driving time lost in the last 24-hour period, cumulatively for all
drivers, including the unidentified driver.

Engine synchronization
compliance
malfunction

While the CMV engine is on, the engines power status, vehicles motion status, distance
driven value, and engine hours value for the last 24-hour period (cumulatively for all
drivers, including the unidentified driver) cant be determined within 30 minutes or more.

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Description

Reason for event

Timing compliance
malfunction

Absolute deviation from the Coordinated Universal Time (UTC) exceeds 10 minutes at
any point in time.

Positioning compliance
malfunction

The ELD determines the location at least every 5 miles (8 kilometers) while the vehicle is
in motion. If the cumulative periods when the ELD fails to acquire a valid position
measurement within 5 miles (8 kilometers) of CMVs movement exceeds 60 minutes for
the last 24-hour period, then this event will be recorded.

Data recording
compliance
malfunction

The mobile device does not have enough free storage space left, or the ELD is unable to
record logs or retrieve logs from the server due to a technical problem with the mobile
device. Make sure your mobile device has at least 100 MB of free storage space. If there
is enough storage space, contact EZ LYNK support to resolve this issue. After the issue
is resolved, manually clear the malfunction event.

Data transfer
compliance
malfunction

Once a Data transfer data diagnostic event occurs, the ELD will enter the unconfirmed
data transfer mode and start checking data transfer compliance every 24 hours. If the
problem doesnt go away after three consecutive checks, then this event will be
recorded.

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Editing app options
The EZ LYNK ELD app provides you with options to adjust app settings and HOS rules applicable to your logs. To
access these options, open app navigation.

Tap Settings to access Settings screen.

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Settings screen provides access to several options:
Camera icon: tap it to upload an image or take a new
one using the device camera.
User Information: tap to edit your information.
HOS Rules: tap this option to adjust log settings
relevant to your Hours of Service.
Support: tap to contact the Support team.
User Guides: tap to access a list of downloadable user
guides for the app.
About: tap to access information about the app and a
link to see other apps developed by EZ LYNK.

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Adjust driver profile information

Tap Settings  User information to access your
information.
Tap the 3-dot menu and choose Edit info option to modify
this information.
Note that you cannot edit your email (as it is used as your
login) and license information (number and jurisdiction, per
the ELD requirements).

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Modify HOS rules
By default, HOS rules defined by a Fleet Manager for all logs in the company will be applied to your daily logs. You can
access and view current rules by tapping Settings  HOS Rules in the app menu.

To modify HOS Rules applicable only to your logs, tap Edit
on HOS Rules screen.

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Edit HOS Rules screen has the following elements:
Header with a name and buttons for closing the screen
and for saving changes and closing the screen.
Operating Zone: tap it to select the operating zone that
you are currently working in.
Cycle Rule: tap it to select the cycle rule applicable to
your logs.
Cargo type (for drivers within the United States
operating zone): tap it to select the type applicable to
your logs.
Restart provision, if it is applicable to your cycle.

NOTE: Changes to HOS Rules will lead to re-calculation of the HOS compliance counters used by the app.

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Canadian drivers must accumulate a required amount of off duty time before they can switch from Cycle 1 to Cycle 2
and vice versa.

For the United States drivers only:
Switching from a Federal cycle to any of the state cycle
rules requires that you follow Federal cycle rules for the
number of days equal to the previously used Federal cycle.
The app will present a prompt requiring you to confirm that
you have followed this requirement.
 Tap Confirm to switch to the new cycle.
 Tap Cancel to continue using the current Federal cycle
rules.
NOTE: Always tap the checkmark or done in the top right
corner to save any changes and return to Settings.

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Use support options
Tap Settings  Support to access support options.

Support screen has the following elements:
Header with screen name and back navigation arrow.
Contact Tech Support button. Tap to open EZ LYNK
support page in a browser.
Send internal logs button. Tap to send application
logs to EZ LYNK support personnel to troubleshoot an
application issue.

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Access User Guides
Tap Settings  User Guides to access a list of downloadable documents for the app.

Tap to download and open the desired document.

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Access information about the app
Tap Settings  About to review information about your app.

About screen will display the current app version and
information about connected Auto Agent with its status and
installed firmware version.
Other EZ LYNK applications link: tapping it will open
Google Play (App Store) page for the other apps developed
by EZ LYNK.

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Handling ELD system updates
From time to time, EZ LYNK ELD will provide updates to the app and to the firmware used in the Auto Agent box to
connect to the vehicle and manage all communications.

When an update to the firmware becomes available, the app will
download it and add a notification to the list of Notifications.
Tap on the Firmware Update notification and follow on-screen
prompts to complete the update.

The app version is checked against the required version by the
web server on each connection.
If the App requires an update, an App update available alert will
be displayed. Tap OK to close the alert.
NOTE: App functionality will be limited until you update it to the
latest supported version.
Update your app using Google Play (App Store).

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