User manual for "NEO ELD"

Below you will find the vendor provided user manual for the ELD product "NEO ELD".

For contact information and additional devices produced by the same vendor see their page NEO ELD.

User Manual

for ELD

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How to install ELD device
1

Ensure that your vehicles engine is turned off. If its currently running, please shut
it down and turn the key to the Off position before proceeding to connect the
ELD device

2

Locate the diagnostic port within your vehicles cabin. This port is typically found
in one of the following locations:
Under the left side of the dashboar

Beneath the steering wheel

Near the driver's seat

Underneath the driver's seat

3

Connect the ELD plug to the diagnostic port of the vehicle. Rotate the locking
mechanism until it securely locks into place. Verify that the ELD is properly
connected

4

Once the device is plugged in, it will begin synchronizing with the engine control
module (ECM) and the nd the application on the tablet

6

Retrieve the tablet provided by the fleet and power it on. The tablet should
automatically launch the application upon startup

Connecting port

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Connection guide

2

1

Sign in to the application

Check the connection status

If you dont have an account, please

If the ELD is successfully connected to

contact your carrier.


the vehicle, a green Bluetooth icon will

If youve forgotten your password, you

appear in the top left corner of the screen.

can reset it by clicking Forgot

If the connection is not established, the

password? or contacting your carrier

icon will remain red

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3

4

1

2

Connect Truck

Connection is established

Select the desired truck from the list

Click on it and select the device you
want to connect it to

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If the ELD is successfully connected to
the vehicle, a green Bluetooth icon will
appear in the top left corner of the screen.
And you able to start driving or changing a
status

Using on the road
2

1

After connecting, your driving
time will be automatically logged
When your vehicle begins moving and
reaches a speed of at least 5 mph, your
duty status is automatically set
to Driving. If the vehicle speed drops
below 5 mph, your duty status changes
to On Duty.

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Select a status from the main
window based on your current
situation
Choose between Off Duty, Sleep,
or On Duty depending on your
circumstances.

3

Complete the location field
And add any remarks, such as Pre-trip
inspection or Loading.

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How to Change Trailer/Shipping docs
2

1

1

2

Tap Trailer/Shipping
In the home screen, tap the red
highlighted section labeled Trailer /
Shipping Docs to enter or update trailer
and shipping document information.

Enter Trailer and Shipping
Docs

3

Enter the Trailer number(s) in the first field

Enter the Shipping Document number(s) in
the second field, also separated by
commas.

Save
Tap the blue "Save" button to apply the
changes.

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Enable split Sleeper Provision
1

1

Enable Split Sleeper Provision
To activate Split Sleeper rules for your
hours of service:


Locate the SPLIT SB PROVISION
switch on the home tab.

Toggle the switch on (it turns blue)
to enable the provision.

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How to Insert/Edit Logs
2

1

2

3

1

Home

Logbook

Inspection

More

Open the Logbook
Tap Logbook in the bottom navigation
bar.
Then select the log date you want to view
or edit by tapping the log time chart.

Tap the log time chart
Tap to the date you want view the logs.

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Modify the Log Entry
Tap Insert status or locate the event you
want to edit, then tap the pencil icon
next to it.

3

Modify the Log Entry
Set the Start Time and End Time for the
new or updated duty status.

Select the correct Duty Status: OFF,
SB (Sleeper Berth), or ON.

Add a brief Note describing the reason
for the change.

3

4

Tap Save Changes to apply
the update.
Note: Per ELD mandate, Drive time cannot
be edited if recorded automatically by the
system.
6

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How to View Violations
2

1
1

View from the Home Screen
On the Home screen, if there's a red
"Attention" notification banner, tap
View to open the important
messages.

This will take you to the Violations page
if there are any issues with your logs.

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Review Violations List
On the Violations page, youll see a list of
all recorded violations by date (e.g.,
missed 30-minute break, exceeded driving
limit, etc.).

3

2

1

Home

Logbook

Inspection

More

View Violations from Logbook
Tap Logbook in the bottom
navigation bar.

Select the log date with violations.

If violations occurred that day, they will
be listed under the log time chart (e.g.,
"3 violations").

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Inspection
2

1

1

2

Choose inspection tab
Click on the Inspections icon in the main
menu of the application.

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Star tinspection or send logs
Initiate the inspection by tapping
Start inspection

To Email or Web upload logs to an
officer, tap Send Logs

How to Transfer Logs
2

1

2

3

1
4

Click Logbook
in the lower tapbar, select the logbook
that you want to sign

Enter comment
Type the comment provided by the officer

Select transfer type
Select Email or Web, instructed by
officer

Send
Press Send to transfer logs.

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How to certify logs
2

1

Click Logbook

Select Sign tab

in the lower tapbar, select the logbook
that you want to sign

on the top tab menu select Sign section

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3

4

Press Certify and Submit

Agree and certify

Tap the Certify and Submit button to
begin certification.

Read the certification statement carefully,
then tap Agree to confirm.

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5

Verify certification
Once certification is successful, a
confirmation message will appear on the
screen.

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Malfunctions / Diagnostics
2

1
1

2

Malfunctions

Access Diagnostics
From the Home screen, tap the red
Malfunctions & Data Diagnostics alert
banner if visible.

Review Diagnostic Issues
In the Diagnostics screen, review any
active issues such as:


Timing compliance malfunction

Engine sync compliance malfunction


Tap on each item to view full details.

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3

Malfunctions

Read t Description & Actions
The malfunction screen provides a
detailed description of the issue.

Follow the recommended Actions

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ELD Malfunctions
395.22 Motor carrier Responsibilities
A motor carrier must ensure that its drivers possess onboard a commercial motor vehicle
and ELD information packet containing the following items: An instruction sheet for the
driver describing ELD malfunction reporting requirements and record-keeping procedures
during ELD malfunctions

The following instructions are in accordance with the
guidelines set forth in 395-34
ELD will monitor and report malfunction data based on section

4.6 ELDs Self-Monitoring of Required Functions:
P

Power compliance malfunction

E

Engine synchronization compliance malfunction

T

Timing compliance malfunction

L

Positioning compliance malfunction

R

Data recording compliance malfunction

S

Data transfer compliance malfunction

O

Other ELD detected malfunction

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