User manual for "Amazon Relay ELD"

Below you will find the vendor provided user manual for the ELD product "Amazon Relay ELD".

For contact information and additional devices produced by the same vendor see their page Amazon.

RELAY ELD USER
GUIDE
Applicable for version 1.33.2 or higher

Relay ELD User Guide: 2020-12-18

Table of Contents
Glossary ................................................................................................................................. 2
Accessing Relay ELD ............................................................................................................... 3
Driver Login ......................................................................................................................................3
Driver Logout ...................................................................................................................................3

Managing your Duty Status .................................................................................................... 3
Changing Duty Status .......................................................................................................................3

Modifying Logs ....................................................................................................................... 3
Editing your Duty Status Changes or Events ......................................................................................3
Accepting or Rejecting Proposed Duty Status Changes or Events ......................................................4
Certifying Logs ..................................................................................................................................4
Claiming Unidentified Drive Time .....................................................................................................4

Viewing Diagnostics and Malfunctions ................................................................................... 5
Accessing Roadside Reports.................................................................................................... 5
RELAY ELD CAB CARD ............................................................................................................. 6

Relay ELD is used to support certain Amazon services and is not available for public distribution.

Relay ELD User Guide: 2020-12-18

Glossary
Bluetooth a communications pathway that wirelessly transmits data from the ELD to the
Driver app.
Diagnostics Event An event that is captured if ELD fails to detect diagnostics from the vehicle
as required
DVIR (Driver Vehicle Inspection Report) Stands for Daily Vehicle Inspection Report and is
performed by the driver on the truck and trailer before, during, and after a trip.
ELD Driver App Application installed on a Drivers phone and used to input their HOS records
Hours of Service (Hours of Service) A drivers time, as regulated by the DOT. Hours of Service
are tracked as On Duty, Driving, Off Duty, and Sleeper Berth. Limits are placed on how much a
driver can work, and how much time he must take time off to rest.
Logbook The records kept by the Driver of all activity.
Malfunction Indicates that the ELD is not functioning properly.
Off Duty The driver is not working. Their time is 100% their own.
On Duty Not Driving The driver is doing work other than driving, such as fueling, inspection,
unloading freight, etc.
Personal Use When the driver is using the vehicle on his own time for personal
transportation. This time does NOT count against a drivers log time; it is counted as Off Duty
time. But as of the mandate, personal driving must be visible on the ELD device for law
enforcement.
Roadside Inspection When a DOT officer reviews the Drivers logbook for compliance while
the Driver is working
Unassigned Event An event captured by the ELD when no driver is associated (e.g. driving the
vehicle without logging on).

Relay ELD is used to support certain Amazon services and is not available for public distribution.

Relay ELD User Guide: 2020-12-18

Accessing Relay ELD
Driver Login
All drivers will be assigned a unique user name and password to login to Relay for Driver (R4D).
ELD drivers will use this same login to access the ELD features. They can login by doing the
following:
1. Tap on the ELD Feature in R4D.
2. When prompted, enter your R4D Login and Password.

Driver Logout
All drivers are encouraged to log out at the end of their shift or workday. This is performed by
doing the following:
1. On the Relay ELD page, click on Log Out of ELD

Managing your Duty Status
Changing Duty Status
As soon as the vehicle begins moving and maintains a speed of 5mph, the ELD will
automatically set the drivers duty status to Driving. There is no driver action required however
when a status change is needed, its done doing the following:
1. Tap on the ELD Feature in R4D.
2. If not expanded, expand Current status by tapping on the +.
3. Tap on the Duty Status that youd like to enter.

Modifying Logs
Editing your Duty Status Changes or Events
Events recorded by ELD automatically cannot be changed however other change can be
completed doing the following:
Historical
Add
1. Within the ELD feature click on + next to View last 7 days.
2. Tap on the day you would like to modify.
3. Add a past duty status by tapping on the + Insert past duty status.
4. Add the Duty Status and all relevant information to the new log and tap Submit.
Modify Existing Events
1. Within the ELD feature click on + next to View last 7 days.
2. Tap the pencil icon to modify the event.
5. Make the necessary changes to the event and tap submit.
Current
Relay ELD is used to support certain Amazon services and is not available for public distribution.

Relay ELD User Guide: 2020-12-18
Add
1. Within the ELD feature tap on the arrow next to Todays date.
2. Tap on the day you would like to modify.
3. Add a past duty status by tapping on the + Insert past duty status.
4. Add the Duty Status and all relevant information to the new log and tap Submit.
Modify
1. Within the ELD feature tap on the arrow next to Todays date.
2. Tap the pencil icon to modify the event.
3. Make the necessary changes to the event and tap submit.

Accepting or Rejecting Proposed Duty Status Changes or Events
Carrier Managers or support staff may review logs and propose changes to the driver. These
changes can will appear in the ELD feature to be accepted or rejected. Do this in the following
way:
1. Within the ELD feature tap on the arrow next to Todays date.
2. Review the log and make any necessary changes.

Certifying Logs
Every 24 hours, a driver must certify their logbook. When logging into the ELD, you will be
prompted to certify any open logs. To Certify your logbook, you do the following:
Historical
6. Within the ELD feature click on + next to View last 7 days.
7. You will see a Certify icon next to any logbooks that require certification.
8. Tap the logbook you would like to certify.
9. Review the log, make any adjustments and tap on the Certify Logs button at the bottom
of the screen.
10. Tap Agree to certify the logbook.
11. Tap the back arrow at the top of the Driving Log and repeat steps 3-5 as needed.
Current
4. Within the ELD feature tap on the arrow next to Todays date.
5. Review the log and make any necessary changes.
6. Tap on the Certify Logs button at the bottom of the screen.
7. Tap Agree to certify the logbook.

Claiming Unidentified Drive Time
Unidentified Drive Time is when the ELD records events when no driver can be identified when
a vehicle was moving. These events will be presented in the app when a driver connects to the
vehicle. The driver can action these Unassigned Drive Time by doing the following:
1. Upon connecting, you will end the Unassigned Drive Time workflow. Here you will be
presented the Unassigned time Log along with each event within the log. You can
choose to select one or multiple events to Claim.
2. Select each event that youd wish to add to your log. If you do not wish to Claim any
events, tap Claim 9 events. Follow prompts to continue.
3. Tap on the Claim Events button to claim the selected events and add them to your log.
Relay ELD is used to support certain Amazon services and is not available for public distribution.

Relay ELD User Guide: 2020-12-18
4. Repeat for each Unassigned Drive Time Log you are presented.

Viewing Diagnostics and Malfunctions
Diagnostics and malfunction events are captured by the ELD and viewable by the driver. These
events are viewable within the ELD Feature. There are two event indicators:
1. An ELD diagnostic is indicated by a D in the header with yellow background.
2. An ELD malfunction is indicated by a M in the header with magenta background.
These Events are captured and displayed in the indicator found within the ELD Feature. The
Events are captured and viewable in the Roadside Report (see Accessing Roadside Reports).

Accessing Roadside Reports
In the event a logbook is requested by a Safety Office or Roadside Inspector, the Roadside
Report can be viewed and transferred through File or Email by performing doing the following:
Roadside Inspections
1. Within the ELD feature tap the Roadside Inspection arrow.
2. To begin an inspection, tap Begin inspection. Hand over the device to the interested
party for review.
Send Logs
1. Within the ELD feature tap the Roadside Inspection arrow.
2. Tap on Send Logs.
3. Select the delivery method for the logs and enter the Routing code if applicable.
4. Click Submit.
View Vehicle Inspection
1. Within the ELD feature tap the Roadside Inspection arrow.
2. To begin an inspection, tap View vehicle inspection. Hand over the device to the
interested party for review.

Relay ELD is used to support certain Amazon services and is not available for public distribution.

RELAY ELD CAB CARD
ELD Diagnostics and Malfunctions

Relay ELD
ELD

relay.amazon.com

Integrated ELD Compliance
for Amazon Relay.

1) An ELD
diagnostic is
indicated by a
D in the header
with yellow
background.

2) An ELD
malfunction is
indicated by a
M in the
header with
magenta
background.

3) What should a driver do if the ELD
displays a diagnostic or malfunction
indicator.

3) What should the carrier do if the
ELD displays a diagnostic or
malfunction indicator.

When a diagnostic is indicated, continue
operating with the ELD as normal but
monitor for a clearing of the diagnostic or
indication of a malfunction.

When a malfunction is indicated,
reconstruct paper records of duty status
(RODS) for the current 24-hour period and
the previous 7 days. Continue to use paper
RODS until the ELD malfunction has
cleared.

When a malfunction is indicated, ensure
drivers are using paper RODS for the
current 24-hour period and the previous 7
days and continue to use paper RODS until
the ELD malfunction has cleared.

Intelligent
Simplified
Seamless

ELD Registration ID: TBD
ELD ID: TBD

Relay ELD Certification

Relay ELD complies with ELD mandate
requirements defined by the FMCSA in part
395 Subpart B when used as instructed in the
user manual.

The Relay ELD manual is electronically
embedded in the ELD and can be viewed on
your mobile device.

A driver must notify the carrier within 24
hours of the malfunction when going to
paper logs.

Contact Relay ELD support via SIM at
https://tiny.amazon.com/yxa31ow5

Keep this Cab Card in Your Vehicle for Reference
2020, Amazon.com, Inc. or its affiliates

Version 1.1 12/2020

Relay ELD User Guide: 2020-12-18
eRODS Transfer and Roadside Inspection
You must BT connect to vehicle to use Roadside inspection.
1) Scroll to the
bottom of the
main Relay ELD
screen and tap
Roadside
inspection

2) To initiate an
on-screen
inspection tap
Begin
inspection. To
send logs to
FMCSA tap
Send logs.

3) To send logs
to FMCSA tap
Web Services
or Email and
add a comment
as as directed
by the law
enforcement
officer and tap
Submit. You
will receive a
success or error
message within
15 seconds.

4) To view the
current 24-hour
period and past
days tap the
arrows next to
the displayed
date. Scroll the
page to view all
events for the
date displayed.

Viewing Drivers HOS Logs
1) Navigate to
Relay ELD by
tapping on the
Speedometer
icon on the Trips
page.

2) Tap/select
today or expand
to view last 7
days.

3) Tap and drag
to scroll to view
ELD events and
carrier and
driver
information for
the 24 hour
period.

4) Tap arrows
next to
displayed date
to view logs for
other days.

Keep this Cab Card in Your Vehicle for Reference
2020, Amazon.com, Inc. or its affiliates

Relay ELD is used to support certain Amazon services and is not available for public distribution.

Version 1.1 12/2020